From Setup to Printing
Z13 Color Jetprinter Z23 Color Jetprinter Z33 Color Jetprinter
From Setup to Printing for Windows 98, Windows Me, Windows 2000, Windows XP Mac OS 8.6 to 9.1, and Mac OS X

October 2001

www.lexmark.com
Edition: October 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Mac OS and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and other countries. Other trademarks are the property of their respective owners. Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
FCC emissions information The Lexmark Z13 Color Jetprinter, Type 4104; Lexmark Z23 Color Jetprinter, Type 4105; and Lexmark Z33 Color Jetprinter, Type 4105, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Please refer to the online information for details. Safety information Use only the Lexmark power supply provided with this product or an authorized Lexmark replacement power supply. Connect the power cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the manual, to a professional service person. ENERGY STAR The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Japanese VCCI notice

This booklet takes you step by step from setup through printing your first document using Windows 98, Window Me, Windows 2000, Windows XP, Mac OS 8.6 to 9.1, or Mac OS X. Printer software and documentation for other operating systems (such as Linux) may be available on the Lexmark Web site. (For more information, see page 17.) If your printer documentation includes an online Users Guide, you will need Adobe Acrobat Reader 4.0x. See page 17 for information about contacting Lexmark and locating your printer warranty.

Step 1: Make sure your

computer is on
For setup, you will need: A computer with a CD-ROM drive and USB port A USB cable (such as Lexmark P/N 12A2405) purchased separately Letter or A4 size paper Follow the steps beginning on page 1 to set up your printer. For additional help while setting up your printer, see: Page 11 for Windows 98/Me/2000 or Windows XP Page 16 for Mac OS 8.6 to 9.1 or Mac OS X
Windows 98 Windows Me Windows 2000 Windows XP Mac OS 8.6 to 9.1 Mac OS X
Step 2: Check the printer parts
Lexmark printer Power supply Black print cartridge (P/N 10N0016) comes with the Lexmark Z33 Color Jetprinter only
Step 3: Connect the power

supply

Power supply cord
Color print cartridge (P/N 10N0026)
From Setup to Printing booklet
If the Power light doesnt come on: 1 Check the power supply connections. 2 Press the Power button.

Printer software CD

Print cartridge storage unit comes with the Lexmark Z13 only
To install the print cartridge storage unit, refer to: Windows: Printer software Help (see page 9) Mac OS 8.6 to 9.1: Users Guide (see page 13) Mac OS X: Printer software Help (see page 15) If any items are missing, contact Lexmark (see page 17).
Step 4: Install the print

cartridges

If you own a: Lexmark Z13 Your printer came with: Color print cartridge (P/N 10N0026) Color print cartridge (P/N 10N0026) You can print with: Only the color print cartridge Only a black print cartridge* Both a color and a black print cartridge* Only the color print cartridge in the left carrier Only a black print cartridge* in the right carrier Both the color and the black print cartridge Only the color print cartridge in the left carrier Only the black print cartridge in the right carrier

Lexmark Z23

Warning: Do not touch or remove the gold contact areas on the back and bottom of the print cartridges.

Lexmark Z33

Color print cartridge (P/N 10N0026) Black print cartridge (P/N 10N0016)
* You can purchase a black print cartridge (P/N 10N0016) separately.
Note: The cartridge carrier moves to the loading position when you open the front cover.

Lexmark Z13

Step 5: Connect the USB

Step 6: Load up to 100 sheets

of plain paper

Make sure you fully extend the paper support.
To avoid paper misfeeds, slide the paper guide to the left side of the paper.
Note: The location and orientation of the USB port on your computer may be different from the one shown.
Note: A4 size paper should extend slightly above the top of the paper support. Letter size paper should align with the top of the paper support.
Step 7: Install the printer

software

Now that you have set up your printer, you are ready to install the printer software. Follow all of the steps for your operating system. Operating system: Windows 98, Windows Me, Windows 2000, and Windows XP Mac OS 8.6 to 9.1 Mac OS X Page: 14

Windows

Note: To install the printer software for Mac OS 8.6 to 9.1, see page 12. To install the printer software for Mac OS X, see page 14. Your software screens may look slightly different from the ones shown in this booklet, depending on your printer model and operating system. The arrows show you where to click.
Click Cancel on any screens similar to the one shown.

Cancel

Printer software for other operating systems (such as Linux) may be available on the Lexmark Web site. (For more information, see page 17.) When you download the software, installation information is included in the readme file.
Wait for the Lexmark printer software installation screen shown in step 4 to appear. If it doesnt, see page 11.
If the alignment page doesnt print:

Install Now

Make sure you installed the print cartridges correctly (see page 3). Follow the instructions on any error message on your screen. Click the ? on the error message for help.
Follow the instructions on the screen to enter alignment values using the page printed in step 6.

Continue

Printing from Windows
Now that you have set up your printer and installed the printer software, you are ready to print your first document. Basic printing is as easy as: 1 Load the paper.
2 Open the file you want to print. 3 Customize the printer settings. For help, see the next section, Using the printer software. 4 Print your document.
Using the printer software
Use the Printer Properties (or Printing Preferences) to customize settings so your document prints the way you want it. You can open the Printer Properties from your software application. For example, to print the first page of the Read Me file:

Finished

1 Load plain paper. For help, see page 5. 2 From the Start menu on your desktop, click Programs the name of your printer Read Me.
3 Customize the printer settings: a Windows 98, Windows Me, and Windows XP: From the Read Me file, click File Print Properties or Preferences. Windows 2000: From the Read Me file, click File Print. From the Printer Settings tab, click Change. Note: For some software applications in Windows 2000, follow the instructions for Windows 98 and Windows Me to open the Printing Preferences. Printer Properties

b From the Quality/Copies tab, select Quick Print to print the Read Me file quickly. Note: Selecting a higher Quality/Speed setting results in better print quality, but your documents may take longer to print. c To learn more:
Explore the other tabs in the Printer Properties. Explore the menus. Use the I Want To menu as a guide for printing photographs, envelopes, iron-on transfers, and more. Click Help to view the printer software Help. From the File menu, click Exit when you are finished. d Click OK to apply the settings and close the Printer Properties. 4 Windows 98 and Windows Me: In the Pages area of the Print dialog box, type 1 in the From: and To: text boxes. Windows 2000 and Window XP: On the General tab, type 1 in the Pages text box. 5 Click OK to print the first page of the Read Me file. 6 From the File menu, click Exit to close the Read Me file.

I Want To menu

Printer software Help
You can do more than customize your printer settings in the printer software. You can also use The Lexmark Solution Center as your complete guide to: Printer features, such as printing photos, envelopes, and banners Solving printing problems (troubleshooting) Ordering, installing, and maintaining supplies Information about contacting Lexmark For example, to see how much ink is left in your cartridges: 1 From your desktop, double-click the Lexmark Solution Center icon. Note: Your screen may look different depending on your printer model and the cartridges you installed. The Lexmark Solution Center
2 To learn more: Explore the tabs in the Lexmark Solution Center. Click Help to view the printer software Help. From the File menu, click Exit when you are finished. 3 Click Exit to close the Lexmark Solution Center.

Congratulations!

You are finished setting up your printer for Windows.

Ink levels

Need help during setup?
Note: For help with Macintosh, see page 16.
If you have a device such as a scanner or fax machine, disconnect your printer from the device and connect the printer directly to your computer. Check the printer port: a From the File menu of a software application, click Print or Printer Setup.
The installation screen didnt appear.
1 Make sure you click Cancel on any screens similar to the one in step 1 on page 6. 2 Make sure the Lexmark printer software CD is in your CD-ROM drive. 3 From the desktop, double-click My Computer. 4 Double-click the CD-ROM drive icon. 5 If necessary, double-click setup.exe. 6 Continue with step 4 on page 7.

b In the Where area, make sure your printer port is set to USB. Make sure you have not installed multiple copies of the printer software: a From the Start menu, click Settings Printers. b In the Printers folder, make sure there is only one icon for your printer. If there is still a problem, uninstall and then reinstall the printer software: 1 From the Start menu, click Programs your printer Uninstall. 2 Follow the instructions on your screen. the name of
The printer isnt working.
Try the following: Check the printer status: a From the Start menu, click Settings Printers. b From the Printers folder, double-click the icon for your printer. c From the Printer menu, make sure: Default Printer is selected. Pause Printing is not selected.
3 To reinstall the printer software, see page 6.
The Paper Feed light is blinking.
If there is an error message on your screen, follow the instructions on it. Click the ? on the error message for help.

Mac OS 8.6 to 9.1

Note: To install the printer software for Windows, see page 6. To install the printer software for Mac OS X, see page 14.
Your software screens may be slightly different from the ones shown in this booklet. The arrows show you where to click.

Install and Agree

Close all open software applications.
Wait for the Lexmark Installation dialog shown in step 4 to appear. If it doesnt, see page 16. From the Country Selection dialog, select your country or region, and then click Continue.
From the Cartridge Changed dialog, click Yes. An alignment page prints. Note:If the alignment page doesnt print correctly, refer to the Troubleshooting topic in the Users Guide for Mac OS 8.6 to 9.1. To open the Users Guide, see page 13.
Follow the instructions on your screen to enter alignment values using the page printed in step 6, and then click OK. From the Setup Complete dialog, click Finished.
2 Double-click the Lexmark Users Guide.pdf icon. Users Guide for Mac OS 8.6 to 9.1

Printer overview

Printing from Mac OS 8.6 to 9.1
Now that you have set up your printer and installed the printer software, you are ready to print your first document. Basic printing is as easy as: 1 Load the paper. 2 Open the file you want to print. 3 Customize the printer settings. 4 Print your document. The Users Guide for Mac OS 8.6 to 9.1 contains printing instructions and ideas, maintenance tips, and troubleshooting information. To open the Users Guide: 1 From your desktop, double-click the folder for your printer. 3 Click Printer overview to learn how to customize the printer settings using the printer software. 4 When you are finished, click File Quit.

You are finished setting up your printer for Mac OS 8.6 to 9.1.

Mac OS X

Note: To install the printer software for Windows, see page 6. To install the printer software for Mac OS 8.6 to 9.1, see page 12.
From the Cartridge Alignment dialog, click Continue. An alignment page prints. Note: If the alignment page doesnt print: Make sure you installed the print cartridges correctly (see page 3). Follow the instructions on any error message on your screen.
Close all open applications.
Follow the instructions on your screen to enter alignment values using the page printed in step 7, and then click Continue. From the Setup Exit dialog, click Finished.
Wait for the Lexmark printer software installation screen to appear. If it doesnt appear, see page 16. From the Installer dialog, click Install and Agree. From the Country Selection dialog, select your country, and then click Continue. The Print Center opens. From the Printer List, click the red close button.

Printing from Mac OS X

Now that you have set up your printer and installed the printer software, you are ready to print your first document. Basic printing is as easy as: 1 Load the paper. 2 Open the file you want to print. 3 Customize the printer settings. 4 Print your document.
4 From the Lexmark folder, double-click the Lexmark Solution Center icon. Note: Your screen may look different depending on your printer and the cartridges you installed. The Lexmark Solution Center
The Lexmark Solution Center is your complete guide to:

Help Quit

Printer features, such as printing photos, envelopes, and more Solving printing problems (troubleshooting) Ordering, installing, and maintaining supplies Information about contacting Lexmark For example, to see how much ink is left in your cartridges: 1 From the Dock, click the Finder icon. 2 From the Finder window, click Applications. 3 From the Applications folder, double-click the Lexmark folder. 5 To learn more: Explore the tabs in the Lexmark Solution Center. Click Help to view the printer software Help. From the File menu, click Quit when you are finished. 6 Click Quit to close the Lexmark Solution Center.

You are finished setting up your printer for Mac OS X.
Note: For help with Windows, see page 11.
5 From the menu bar, choose Printing. 6 Make sure Set Default Printer and Start Print Queue are both selected. Mac OS X First, check your USB cable connection. If your printer still isnt working: 1 From the Dock, click the Finder icon. 2 From the Finder window, click the Applications button at the top of the screen. 3 Double-click the Utilities folder. 4 Double-click the Print Center icon. If your printer is not listed, install the printer software (see page 14). 5 Select your printer in the Printer List. 6 From the Printers menu, choose Make Default. 7 From the Printers menu, choose Show Queue. 8 From the Queue menu: a Choose Start Queue, if available. b Choose Resume Job, if available.
1 Make sure the Lexmark printer software CD is in your CD-ROM drive. 2 From your desktop, double-click the Lexmark CD icon for your printer. 3 From the CD folder, double-click the Install icon. 4 Mac OS 8.6 to 9.1: Continue with step 4 on page 12. Mac OS X: Continue with step 4 on page 14.
Mac OS 8.6 to 9.From the Apple menu, choose Chooser. 2 Select your printer in the left window of the Chooser. If your printer is not shown in the left window of the Chooser, install the printer software (see page 12). 3 Make sure an icon for your printer is in the Connect to: box of the Chooser. If it isnt, check your USB cable connection and repeat step 2 and step 3. 4 From the desktop, select the icon for your printer.

Contacting Lexmark

Visit our Web site at www.lexmark.com to: Receive technical support. Register your printer. Access publications for your printer. Check for free offers. To contact our Customer Support Center: Windows a Insert the printer software CD into your CD-ROM drive. b Click Contact Lexmark Technical Support. You can also view customer support information from the Lexmark Solution Center by clicking Contact Information Customer Support. Mac OS 8.6 to 9.1 a Insert the printer software CD into your CD-ROM drive. b Click Contact Lexmark. You can also view this customer support information from the folder for your printer by double-clicking Technical Support.
Mac OS X a Insert the printer software CD into your CD-ROM drive. b Click Contact Lexmark. You can also view this customer support information from the Lexmark Solution Center by clicking Contacting Lexmark.
Locating your warranty information
Warranty information is provided with your printer.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

Print Last Page First

From the popup menu in the upper left, choose: General

Select: Copies Pages

When you want to: Specify the number of copies to print. Print all of the pages in a document or print a given range of pages. Print the pages in reverse order so the first page of your document is on top of the stack in the paper exit tray. Add more time between pages as they exit the printer. Select this option when you want to keep documents from smearing. Specify the type of paper youve loaded into the printer. Select Plain, Coated, Transparency, Iron-On Transfer, or Glossy/Photo Paper. Select Quick Print, Normal, Better, or Best. Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents, but take longer to print.
Troubleshooting Notices Index

Paper Type/ Quality

Wait for pages to dry Paper Type

Print Quality

Background Printing From the popup menu in the upper left, choose: Color
Select: ColorSync Color Matching Built-in Color Matching Print in: Foreground
When you want to: Select a printer profile to match the color on the screen to the color in the document. Let the printer software match the color on the screen to the color in the document. Print when there are not enough system resources available otherwise. Note: You will not be able to use your computer while printing in foreground.

Print in: Background

Print most documents. Background printing is recommended for all jobs unless a problem occurs. Select an exact date and time for the document to print. Mark a print job Urgent. Put a print job on hold. Note: You can use your computer while printing in background.
If you want more information about the settings in the Print dialog box, click Help to view the printer software Help. When you are finished, click Done.
3 Click Print to apply your settings and print your document.
Printer overview Control Panel
Use the Control Panel to:
View ink levels. Install print cartridges. Align the print cartridges. Clean the print nozzles. Print a test page. Order supplies. View printer software version and copyright information.
To open the Control Panel:
1 From the Apple menu, choose Control Panels
the Control Panel for your printer.
To learn more, click the ? to view the printer software Help. When youre finished, click Done.
2 Click the Close box in the upper left corner to close the Control Panel.
Paper guide Paper support Power supply
Understanding the printer parts
The table beginning on the next page describes each part.

USB connector

Printing labels Printing on custom size paper Printing an iron-on transfer

Printing envelopes

Printing transparencies Printing color images in black and white Printing your document in reverse order Printing a banner

Printing photos

You can print up to 25 sheets of coated, photo, or glossy paper at a time, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. To print on a photo card, see Printing cards.
Step 1: Load the photo paper
If your paper came with instructions, read them carefully. Make sure the glossy or coated side is facing you. Load the photo paper against the right side of the paper
support. Note: Make sure you do not push the photo paper too far into the sheet feeder.
Slide the paper guide to the left side of the photo paper.
Printing ideas Step 2: Customize the printer settings
For help, see Understanding the printer software.
1 Choose a paper size and orientation: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose the paper size for your photo. To
choose a custom paper size, see Printing on custom size paper.
c Choose Portrait or Landscape orientation. d Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/

Quality.

Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index c Choose: Coated or Glossy/Photo Paper for the Paper Type. Better or Best for the Print Quality.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
d From the pop-up menu, choose Color. e Select Built-In Color Matching. f From the Document Color pop-up menu, choose Natural Color. g From the Halftone pop-up menu, select Airbrush (quality).

c Choose: Plain for the Paper Type. Better or Best for the Print Quality.
Printing ideas Step 3: Print your labels
Printing on custom size paper
Follow these steps to print your document on custom size paper.
Step 1: Load the custom size paper
Make sure the paper size fits within these dimensions: Width: 76 to 216 mm (3 to 8.5 in.) Height: 127 to 355.6 mm (5 to 14 in.) Make sure the print side is facing you. Load the paper vertically against the right side of the paper

support.

Do not push the paper too far into the sheet feeder. Slide the paper guide to the left side of the paper.
1 Create a custom paper size: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose Edit Custom Paper Sizes. c Click New. d From the Units pop-up menu, choose Inches (in.) or Millimeters (mm). e Type the dimensions for your custom paper size. f From the Kind pop-up menu, choose Letter, Envelope, or Card. g Type a unique name for your custom paper size in the Paper Size Name box. h Click Save. i Click Done. j Click OK on the Page Setup dialog box. 2 To choose a print quality, paper type, or orientation other than the default settings, see
Understanding the printer software.
Printing ideas Step 3: Print your document
Printing an iron-on transfer
You can print up to 25 iron-on transfers at a time, depending on the thickness of the iron-on transfers. You may want to print your iron-on transfer on plain paper before loading the iron-on transfers and changing printer settings.
Step 1: Load the iron-on transfers
If your paper came with instructions, read them carefully. Make sure the print (blank) side is facing you. Load the iron-on transfers vertically against the right side of
the paper support. Note: Make sure you dont push the iron-on transfers too far into the sheet feeder.
Slide the paper guide to the left side of the iron-on transfers.

1 Choose a paper size: a From the software application File menu, choose Page

Setup.

b From the Paper Size pop-up menu, choose A4 or U.S.

Letter.

2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/
c Choose: Iron-On Transfer for the Paper Type. Normal for the Print Quality.
Printing ideas Step 3: Print your iron-on transfers
Note: To prevent smudging, remove each iron-on transfer as it exits the printer and let it dry before stacking.

Printing transparencies

You can print up to 25 transparencies at a time, depending on the thickness of the transparencies.
Step 1: Load the transparencies
Use only transparencies designed for inkjet printers. If your transparencies came with instructions, read them
The rough (print) side of the transparencies should face
you. If the transparencies have a removable strip, make sure each strip faces away from you and down.
Load the transparencies vertically against the right side of
the paper support. Note: Make sure you dont push the transparencies too far into the sheet feeder.
Slide the paper guide to the left side of the transparencies.
1 Choose a paper size: a From the software application File menu, choose Page Setup. b From the Paper Size pop-up menu, choose A4 or U.S. Letter. c Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/
c Choose: Transparency for the Paper Type Normal or Better for the Print Quality
Printing ideas Step 3: Print your transparencies
Note: To prevent smudging, remove each transparency as it exits the printer and let it dry before stacking.
Printing your document in reverse order
b From the Paper Size pop-up menu, choose the paper size suitable for your

document.

c Click OK. 2 Choose a paper type and print quality: a From the software application File menu, choose Print. b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/
c Choose the paper type and print quality suitable for your document.

Close the carrier lid completely.
Close the front cover. Continue with Specifying cartridge settings in the printer software.
Maintenance Specifying cartridge settings in the printer software
Before you specify the cartridge settings in the printer software, install the print cartridges. For help, see Replacing the print cartridges. After you install the cartridge, the Control Panel and Cartridge Setup dialog box open automatically.
1 Choose the type of print cartridge you installed. 2 Specify whether the cartridge is a New Cartridge or an Old Cartridge (one that has
been used before). Note: If an Old Cartridge (one that has been used before) is incorrectly identified as a New Cartridge your ink levels in the Control Panel may be incorrect.
3 Click OK. 4 If you installed a new cartridge, select Yes to print an alignment page. 5 Follow the instructions on the screen to complete the cartridge alignment. For help,
see Aligning the print cartridges.
Aligning the print cartridges
Normally, you only align print cartridges after installing or replacing a print cartridge. However, you may also need to align the print cartridges when:
Printed characters are improperly formed or misaligned. Vertical, straight lines are wavy.
To align the print cartridges:
1 Load plain paper in the printer. For help, see Load the paper. 2 From the Apple menu, choose Control Panels. 3 Choose the Control Panel for your printer.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index 4 On the Cartridges tab, click Align Cartridges.
An alignment page with several alignment patterns prints. Each pattern has a number under it. Depending on the cartridges you have installed, the number of alignment patterns will vary.
Note: If the alignment page doesnt print, make sure you completely removed the sticker and transparent tape from the print cartridges.
alignment group A, number 3 is the darkest.
5 From the printed page, find the number under the darkest arrow. For example, in
6 Click the arrows in the Align Cartridges dialog box to display the number that matches
the darkest arrow on the printed page.

7 Click OK.

Preserving the print cartridges
To ensure the longest life from your print cartridge and optimum performance from your printer:
Keep a new print cartridge in its packaging until you are ready to install it. Do not remove a print cartridge from the printer except to replace, clean, or store it in
the cartridge storage unit (Lexmark Z13 printer only) or another airtight container. The print cartridge will not print correctly if left exposed for an extended period of time. For more information, see Storing an extra print cartridge. Lexmarks printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.

Ink Low message

Note: If the ink in your cartridge is low, an error message appears on your screen. The lights on the printer do not blink. A print cartridge is running out of ink. Purchase a new print cartridge. For help installing it, see Replacing the print cartridges.
The Paper Feed light is blinking
If the printer is out of paper: a Load more paper. For help, see Load the paper. b Press the Paper Feed button. If the printer has a paper jam, see The printer has

a paper jam.

Troubleshooting The Paper Feed light blinks twice and the Power light is blinking
The print cartridge carrier is stalled.
1 Check your computer screen for error messages. 2 Turn the printer off. 3 Wait a few seconds, and then turn the printer back on. For more help, see Clearing

paper misfeeds or jams.

Resolving unsuccessful or slow printing
If your printer does not print or is printing slowly, make sure:
The printer software is installed correctly. For help, see Solving printer software
The USB cable is securely attached to both the printer and the computer. The printer is plugged into an outlet and is turned on. You remove any extra devices, and connect the printer directly to the USB port.
If there is still a problem, click the topic that best describes it:
Printer is plugged in, but doesnt print Test page does not print Printer ejects a blank page after appearing to print Printer prints very slowly
Troubleshooting Printer is plugged in, but doesnt print

Make sure:

The printer is turned on. The paper is loaded correctly and not pushed too far into the sheet feeder. For help,
see Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams.
The printer is not being held or paused. To check the printer status: a From the desktop, double-click the icon for your printer. b Make sure the Hold button is not depressed.
Print a test page from the Control Panel. For help, see Printing a test page
If the test page prints, the printer is functioning properly. If it doesnt print, see Test page does not print.
Troubleshooting Test page does not print
Check the USB cable connections. Check the power supply connections and verify that the printer is plugged into an

electrical outlet.

Make sure paper is correctly loaded. For help, see Basic printing. Make sure the print cartridge is properly installed. For help, see Replacing the print

cartridges.

If the paper is jammed, see Clearing paper misfeeds or jams. Make sure the printer is set as the default printer. To set the printer to default status: a Highlight the printer icon on your desktop. b From the Printing menu, select Set Default Printer.
Troubleshooting Printer ejects a blank page after appearing to print
You remove the sticker and transparent tape from the print cartridge. For help, see
Replacing the print cartridges.
The printer is set as the default printer. To set the printer to default status: a Highlight the printer icon on your desktop. b From the Printing menu, select Set Default Printer. Your print cartridge does not have clogged nozzles. Try Cleaning the print cartridge

nozzles.

Troubleshooting Printer prints very slowly
Close any software applications not in use.
Check the document you are printing. Photos and graphics may take longer to print
than regular text. Documents that are large or that contain background images may also take longer to print.
Decrease the Print Quality setting to Normal or Quick Print.
Check your computer resources. Consider increasing the virtual memory for your
computer or increasing memory size for your software application or purchasing more Random Access Memory (RAM). If there is still a problem, restart your Macintosh computer to maximize the amount of memory available.
Recovering when your computer stops responding
If your Macintosh computer locks up while your document is printing, you may need to turn off the printer and the computer. When you turn them back on, the printer driver spooler may attempt to start printing the job that was in the queue before the computer locked up. This could cause your system to lock up again. To recover from this problem:
1 Turn the printer and the computer off. 2 Hold down the Shift key and turn on the computer. 3 Continue to hold the Shift key until you see the Mac OS screen and the words

Extensions Off.

4 Release the Shift key. 5 Locate the printer icon on your desktop. The inactive printer spooler has an X over it. 6 Double-click the icon to open the printer dialog box. 7 Drag your print jobs to the trash can. 8 Restart the computer to enable extensions.
Paper misfeeds or multiple sheets feed through the printer

Clearing paper misfeeds or jams
Click the topic that best desribes your problem:
The printer has a paper jam
The printer does not feed envelopes or specialty paper
Troubleshooting Paper misfeeds or multiple sheets feed through the printer
Your paper is recommended for inkjet printers. You dont load too much paper into the sheet feeder. Depending on the thickness of
the paper, the sheet feeder can hold up to 100 sheets of paper. For help, see Basic printing.
You dont force the paper into the printer. Align the top edge of letter size paper with
the top of paper support.
The paper support is fully extended. The paper guide is against the left edge of the paper. The paper guide does not cause the paper to bow in the sheet feeder. The printer is on a flat, level surface. The printer settings you have chosen are correct for the type of document you are
printing. For help, see Basic printing or Printing ideas.
Troubleshooting The printer does not feed envelopes or specialty paper
You select the appropriate envelope size or specialty paper in the Page Setup dialog
box and Print dialog box. For help, see Printing ideas.
You are using a specialty paper or envelope size supported by your printer. Your software application is designed to print envelopes. For help, check your
software application documentation.
Your printer feeds plain paper without problems. If it does, load the envelopes or
specialty paper vertically against the right side of the sheet feeder. Slide the paper guide to the left edge of the envelopes. For help, see Printing ideas.
Troubleshooting The printer has a paper jam
When the printer has a paper jam, the Paper Feed light blinks.
1 Turn the printer off. 2 Turn the printer back on. 3 If the printer does not automatically eject the page: a Turn the printer off. b Pull firmly on the paper to remove it. If you cannot reach the paper, raise the front
cover, pull the paper out, and then close the front cover.

c Turn the printer on.

Note: When you load paper, make sure the paper is not pushed too far into the sheet feeder. For example, the top of letter size paper should align with the top of the paper support.

The printer prints a nozzle test pattern similar to the one shown
Broken lines at the top of the page indicate clogged nozzles.
Unbroken lines at the bottom of the page indicate the nozzles were cleaned.
When you install a: These purge lines print: 1 black purge line
Basic printing Printing ideas Maintenance Troubleshooting Notices Index
Black cartridge Color cartridge Black and color cartridge
3 purge lines: magenta, yellow, and cyan 4 purge lines: magenta, yellow, cyan, and black
Note: If the correct number of purge lines did not print, replace your print cartridge with another print cartridge. For help, see Replacing the print cartridges.
5 Compare the lines above the purge lines to the lines below. Look for a break in the
lines. A broken line indicates clogged nozzles. If the bottom line still has breaks, clean the print nozzles up to two more times. If the print quality is satisfactory after running the test three times, the print cartridge nozzles are clean. You do not need to complete the remaining steps. If the print quality of both sets of lines is not satisfactory after running the test three times:
a Remove, and then reinstall the print cartridges. For help, see Replacing the print b Repeat the nozzles test. If the lines are still broken, continue with Wiping the print
cartridge nozzles and contacts.
Wiping the print cartridge nozzles and contacts
If the print quality does not improve after cleaning the print nozzles, there may be dried ink on the nozzles or contacts.
1 Remove the print cartridge. For help, see Replacing the print cartridges.
Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices 2 Dampen a clean, lint-free cloth with water.
a Hold the cloth against the nozzles for about three seconds. Gently blot and wipe in one direction. b
Use another clean section of cloth. Hold the damp cloth against the contacts for about three seconds. Gently blot and wipe in one direction.

Print nozzles Contacts

3 Reinstall the print cartridge, and then run the nozzle test again. For help, see Index
Cleaning the print cartridge nozzles. If the print quality still does not improve, replace your print cartridge with a new one.

Improving print speed

From the software application File menu, choose Print.
1 From the pop-up menu in the upper left corner, choose Paper Type/Quality. 2 Choose Quick Print or Normal Print Quality for faster speed. 3 Click Print.

Glossy or photo papers or transparencies stick together
Solving specialty paper problems
Printer does not feed envelopes or specialty paper
Transparencies or photos contain white lines
Troubleshooting Glossy or photo papers or transparencies stick together
Remove each page as it exits the printer and let it dry before stacking. Use a photo paper or transparency designed for an inkjet printer.
Make sure you loaded the paper correctly (with print side facing you) and selected the
appropriate settings in the printer software. For help, see Printing photos or Printing transparencies.
Troubleshooting Transparencies or photos contain white lines
appropriate settings in the printer software. For help, see Printing transparencies or Printing photos.
Select a higher print quality such as Better or Best. For help, see Basic printing. Clean the print nozzles. For help, see Cleaning the print cartridge nozzles.
Troubleshooting Printer does not feed envelopes or specialty paper
You select the appropriate envelope size or specialty paper in the printer software. For
help, see Printing ideas.
You are using a specialty paper or envelope size that your printer supports. Your printer is not being held or paused. To check the printer status: a From your desktop, double-click the icon for your printer. b From the Printing menu, make sure Stop Print Queue is not selected Your software application is designed to print envelopes. For help, check your
Your printer feeds plain paper without problems. If it does, load envelopes vertically
against the right side of the sheet feeder. Slide the paper guide to the left side of the envelopes. For help printing envelopes, see Printing envelopes.

Reducing ink usage

To save ink:
1 From the software application File menu, choose Print. 2 From the pop-up menu in the upper left corner of the Print dialog box, select Paper

Type/Quality.

3 Choose Quick Print to use the least amount of ink. 4 Click OK.
If you own a Lexmark Z23 or Lexmark Z33 printer, you can save color ink when you have both print cartridges loaded. To save color ink, see Printing color images in black and white.

Notices

This section contains information regarding legal notices and your printer warranty.
Edition notice Trademarks
Cautions and warnings Electronic emission notices Statement of limited warranty

Edition notice

January 2001 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to

this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.2277013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Notices 100

Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. Apple, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and other countries. Other trademarks are the property of their respective owners.

Notices 101

Cautions and warnings
CAUTION! A caution identifies something that might cause you harm.
Warning: A warning identifies something that might damage your printer hardware or software.

Notices 102

Electronic emission notices
Federal Communications Commission (FCC) compliance information statement
The Lexmark Z13 Color Jetprinter,Type 4104; Lexmark Z23 Color Jetprinter, Type 4105; and Lexmark Z33 Color Jetprinter, Type 4105 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

warranty statement 106 Watermark options 5