P/No.: 3828ER3014P

Washing Machine

OWNERS MANUAL
WD(M)-10160(5)F WD(M)-80160F WD(M)-65160F
Thank you for buying a LG Fully Automatic Washing machine. Please read your owners manual carefully, it provides instructions on safe installation, use and maintenance. Retain it for future reference. Record the model and serial numbers of your washing machine.

roduct Feature

Jumbo drum
LGs jumbo drum can wash about 40% more load than conventional washing machines. A bigger drum improves the wash performance.
More economical by Intelligent Wash System
Intelligent Wash System detects the amount of load and water temperature, and then determines the optimum water level and washing time to minimize energy and water consumption.

Child-Lock

The Child-Lock system has been used to prevent children from pressing any button to change the program during operation.
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load to minimize the spinning noise level.

ontents

Warnings...3 Specification...4 Installation....5 Care before washing...11 Adding detergent...12 Function...13 How to use washer...14 Maintenance...21 Troubleshooting guide...24 Terms of Warranty..27

W arnings

READ ALL INSTRUCTIONS BEFORE USE

WARNING!

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
WARNING : To reduce the risk of fire, electric shock, or injury to persons when using
the washer, follow basic precautions, including the following: Do not install or store the washer where it will be exposed to the weather. Do not tamper with controls. Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out. Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance. Do not leave the washer door open. An open door could entice children to hang on the door or crawl inside the washer. Never reach into washer while it is moving. Wait until the drum has completely stopped. The laundry process can reduce the flame retardant of fabrics. Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, etc.) which may ignite or explode. To avoid such a result, carefully follow the garment manufacturers wash and care instructions. Do not slam the washer door closed or try to force the door open when locked. This could result in damage to the washer. To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning. Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance. Do not use an adapter or otherwise defeat the grounding plug. If you dont have the proper outlet, consult an electrician.

WARNING

Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

pecification

Power plug
If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or a similarly qualified person in order to avoid a hazard.

Drawer

(For detergent and fabric softener)

Control panel

Drum Door Lower cover Adjustable feet Drain pump filter Drain plug Lower cover cap
: Front loading washing machine : 220-240V~, 50Hz : 600mm(W) 600mm(D) 850mm(H) : 67kg / 2200W : 7.0kg : No Spin/400/500/650[WD(M)-65160F] No Spin/400/600/800[WD(M)-80160F] No Spin/400/800/1000[WD(M)-10160(5)F] Water consumption : 67 (9.6 / kg ) Permissible water pressure : 0.3-10kgf/ (30-1000kPa) The appearance and specifications may be varied without notice to raise the units quality.
Name Power supply Size Weight / Max.Watt Wash capacity Spin speed

Accessories

Spanner

nstallation

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. Properly ground washer to conform with all governing codes and ordinances. The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor. In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at all times. Any damage which may be cause by cockroaches or other vermin will not be covered by the appliance guarantee.

Transit bolts

The appliance is fitted with transit bolts to prevent internal damage during transport.

Removing transit bolts

1. To prevent internal damage during transport, the special 4 bolts are locked. Before operating the washer, remove the bolts along with the rubber bungs. If they are not removed, it may cause heavy vibration, noise and malfunction.
3. Take out the 4 bolts along with the rubber bungs by slightly twisting the bung. Keep the 4 bolts and the spanner for future use. Whenever the appliance is transported, the transit bolts must be refitted.
2. Unscrew the 4 bolts with the spanner supplied. 4. Close the holes with the caps supplied.
Installation place requirement

Drain Hose Washer

Laundry Tub approx. 2cm
Level floor : Allowable slope under entire washer is 1 Power outlet : Must be within 1.5 meters of either side of location of washer. Do not overload the outlet with more than one appliance. Additional Clearance : For wall, door and floor modeling is required. (10cm : rear /2cm:right & left side) Do not place or store laundry products on top of washer at any times. They can damage the finish or controls.

BS Plug Safety Details (For U.K. User)

IMPORTANT

THE WIRES IN THIS MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE:
GREEN AND YELLOW: EARTH BLUE: NEUTRAL BROWN: LIVE
This appliance must be earthed
Green and Yellow(Earth) Brown(Live) Blue(Neutral)

Fuse Cord grip

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured Green and Yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured Green or Green and Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red. If a 13 amp (BS 1363) plug is used, fit a 13 amp BS 1362 fuse.

Electrical connection

1. Do not use an extension cord or double adapter. 2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard. 3. Always unplug the machine and turn off the water supply after use. 4. Connect the machine to an earthed socket in accordance with current wiring regulations. 5. The appliance must be positioned so that the plug is easily accessible. Repairs to the washing machine must only be carried out qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service center Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point. If the appliance is delivered in the winter months and temperatures are below freezing : Store the washing machine at room temperature for a few hours before putting it into operation.
Washing Machine is to be connected to the water mains using new hosesets and that old hose-sets should not be used. Connecting water supply hose
Water supply pressure must be between 30kPa and 1000kPa (0.3~10kgf/cm2) Dont strip or crossthread when connecting Inlet hose to the valve. If the water supply pressure is more than 1000kPa, a decompression device should be installed. Two rubber seals are supplied with the water inlet hoses these are in order to prevent water leaks.
Hose connector Rubber seal
Check water tightness of washing machine connections by turning the tap completely on. Periodically check the condition of the hose and replace the hose if necessary.
Hot water tap Cold water tap
Make sure that there is no kink on the hose and that it is not crushed. When your washer has two valves, The Inlet hose which has red connector is for the hot water tap. If the washer has two valves, the energy is saved by using hot valve.

Cold Hot(option)

Normal Tap without thread & screw type inlet hose
1. Unscrew the fixing screw to

attach the tap.

2. Push the connector up till the
rubber packing is in tight contact with the tap. Then tighten the 4 screws.
3. Push the water supply hose
vertically upwards so that the rubber packing within in the hose can adhere completely to the tap and then tighten it by screwing it to the right.
Normal Tap without thread & one touch type inlet hose (Single inlet models)
1. Untighten the upper connector

screw.

Upper Connector Fixing screw Rubber packing Middle connector
2. Push the upper connector up till 3. Connect the water supply hose
the rubber packing is in tight contact with the tap. Then tighten the 4 screws.
Rubber packing Upper Connector Middle connector
to the middle connector, pushing the plate down.

Upper Connector

In case the diameter of the tap is large remove the guide plate.

Guide plate Connector

Water supply hose
Turn the middle connector not to have water leaked. Make sure that the rubber seal is inside the hose connector.
To separate the water supply hose from the middle connector shut off the tap. Then pull the inlet hose down, pushing the plate down.
Used the horizontal tap Horizontal tap Your machine comes with only cold water connection. Make sure that there are no kinks in the hose and that it is not crushed.

Extension tap

Square tap
This equipment is not designed for maritime use or for use mobile installations such as caravans, aircraft etc. Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain(gully) in the immediate vicinity. When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the door lock to prevent young children being trapped inside. Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation ! Keep all packaging well away from children

Installation of drain hose

ca. 100 cm

ca. 145 cm

ca. 105 cm

When installing the drain hose sink, secure it tightly with a string. Proper securing of the drain hose will protect the floor from damage due to water leakage.

max. 100 cm

min. 60 cm

Laundry tub

Hose Retainer Tie strap

max. 100cm min. 60cm

The drain hose should not be placed higher than 100 cm above the floor. Proper securing of the drain hose will protect the floor from damage due to water leakage. When the drain hose is too long, do not force back into the washer. This will cause abnormal noise.

Level adjustment

1. Adjusting the washing machine level properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room.
Adjustable feet Higher Lower
2. If the floor is uneven, adjust the adjustable feet as required. (do not insert pieces of wood etc. under the feet) Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. (use a spirit level)

Adjustable feet

Diagonal Check When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all. (Please, check both of two directions) If machine rocks when pushing the machine top plate diagonally, adjust the feet again.

are before washing

Caring before washing
1. Care Labels Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed. 2. Sorting To get the best results, Sort clothes into loads that can be washed with the same wash cycle. Water temperature and spin speed and different fabrics need to be washed in different ways. Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white etc. If possible, do not wash heavily soiled items with lightly soiled one. Soil (Heavy, Normal, Light) Color (White, Lights, Darks) Lint (Lint producers, Collectors) Separate clothes according to amount of soil. Separate white fabrics from colored fabrics. Wash lint producers and lint collectors separately.

3. Caring before loading

Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
Check all pockets to make sure that they are empty. Items such as nails, hair clip, matches, pens, coins and keys can damage both your washer and your clothes. Close zippers, hooks and strings to make sure that these items dont snag on other clothes.
Pre treat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help shift dirt.

A dding detergent

Adding detergent and fabric softener
1. The Dispenser Drawer 3. Detergent dosage
The detergent should be used according to the instruction of the detergent manufacture.
If too much detergent is used more than the recommended amount, too many suds can occur and this will decrease the washing result or cause heavy load to the motor. (Causing a malfunction)
Detergent for main wash Fabric softener Detergent for pre wash
Use powder detergent only for the front loading washer. Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid oversudsing. Tips Full load : according to manufacturers recommendation. Part load : 3/4 of the normal amount. Minimum load : 1/2 of full load. Detergent is flushed from the dispenser at the beginning of the cycle.
Main wash only U Pre Wash + Main Wash U
2. Adding Fabric Softener

125 ml

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could stain clothes. Do not leave the fabric softener in the detergent drawer for more than 2 days. (Fabric softener could harden) Softener will automatically be added during the last rinse cycle. Do not open the drawer when water is supplied. Solvents(benzene, etc) are not allowable.

Do not pour fabric softener directly on the clothes

unction

Fabric Proper Option Type Temp. Load Pre Wash Time Save Rinse+ Crease Care Maximum Energy in kWh Time in Minutes
Recommended courses according to the laundry type

Program

Cotton
First check if laundry is machine washable. (white cotton, linen towel and sheets.)

Rating

Color fast gaments Pre Wash (shirts, night dresses, Time Save 60C pajamas.)and lightly (Cold, 30C, Rinse+ soiled white Crease Care 40C) cotton(underwear.) Synthetic Polyamide, Acrylic, Polyester 40C (60C, Cold, 30C) 30C (40C, Cold) 30C (40C, Cold) Cold(30C, 40C) 30C(40C, Cold)
Pre Wash Time Save Less than 3.5 kg Rinse+ Crease Care Time Save Less than 3.0 kg Rinse+ Time Save Less than 2.0 kg Rinse+ Time Save Less than 2.0 kg Rinse+ Less than 2.0 kg

Delicate

Delicate laundry easily damaged (silk, curtains.) Machine washable woolens with pure new wool only Hand Wash marked delicate and wool laundry

Hand Wash

Colored Laundry Quick 30 which is lightly soiled fast.

Rinse+

Pre Wash : If the laundry is heavily soiled, Pre Wash Cotton is recommended. Pre Wash is available in Cotton and Synthetic Program. Rinse+: Used to introduce an additional rinse, which may assist in removing traces of detergent residue.

H ow to use washer

1. Cotton automatically selected upon power on.
Press the Power( ) button to start. ) button.

2. Manual Selecting

Press the Power(

) button to start.

Press the Start/Pause(
Initial condition - Wash : main wash - Rinse : 3 times - Spin : 1000 rpm [WD(M)-10160(5)F] 800 rpm [WD(M)-80160F] 650 rpm [WD(M)-65160F] - Water temperature : 60C - Program : Cotton
Select the conditions which you want to use, by pressing each button. For selecting the each conditions, please refer to the page15~page20 Press the Start/Pause( ) button.
(1) Button : Power (2) Button : Program (3) Button : Start/Pause
(4) Button : Time Delay (5) Button : Option (6) Button : Option
(7) Child Lock (8) Button : Temp. (9) Button : Spin

Option 2. Time Save

This option can be used to reduce the time of a wash program. To use this option press the Time Save button once before the wash program is started. This option is not available with Quick 30 program.
By pressing the Option button, all Option functions may be selected. - Pre Wash - Time Save - Rinse + - Crease Care

3. Rinse+

Used to additional rinse, which may assist in removing traces of detergent residue. By selecting Rinse+ function, the rinse time and the rinse water are increased.

1. Pre Wash

If the laundry is heavily soiled, Pre Wash course is effective. Pre Wash is available in Cotton and Synthetic. The required lamp will light up for Drain identification.

4. Crease Care

If you want to prevent crease, select this button with spin speed.

2. No spin

If no spin is selected, the washer stops after draining water. The required lamp will light up for identification.
[WD(M)-80160F] [WD(M)-10160(5)F]

[WD(M)-65160F]

3. Rinse Hold
Is selected by pressing the spin button repeatedly this function leaves clothes in the machine; suspended in the water after a rinse without entering into spin. To proceed through to a drain or spin, once the rinse hold function is completed using to Program button and Spin button to the required program. (Spin or Pump) The required lamp will light up for identification.
By pressing the Spin button, the spin speed can be chosen.

1. Spin selection

Spin speed is available according to the program as follows. WD(M)-65160F - Cotton/Synthetic/Wool/Hand Wash 650Rinse HoldNo Spin400500 - Delicate 500650Rinse HoldNo Spin400 Drain
- Quick 30 400500650Rinse HoldNo Spin WD(M)-80160F - Cotton/Synthetic/Wool/Hand Wash 800Rinse HoldNo Spin400600 - Delicate 600800Rinse HoldNo Spin400 - Quick 30 400600800Rinse HoldNo Spin WD(M)-10160(5)F - Cotton/Synthetic/Wool/Hand Wash 1000Rinse HoldNo Spin400800 - Delicate 800Rinse HoldNo Spin400 - Quick 30 4008001000Rinse HoldNo Spin

Water Temp.

By pressing the Temp. button, the water temperature can be selected. - Cold - 30C / 40C / 60C / 95C

1. Child Lock

Child Lock can be set by pressing and holding the the Option and the Temp. button simultaneously.

1. Water Temperature

Water temperature can be selected as below according to the program. - Cotton Drain 60C95CCold30C40C - Synthetic 40C 60CCold30C - Delicate & Wool & Quick 30 30C40CCold Drain - Hand Wash Cold 30C40C The required temperature lamp will light up for identification. For the more detailed information, please refer Drain to the page13.
When child lock is set, all buttons are inoperable except power button. To deactivate Child Lock system, press the Option and the Temp. button simultaneously again.

2. Course

-Cotton -Synthetic -Delicate -Wool -Hand Wash -Quick 30 -Rinse+Spin -Drain

Start/Pause Power

1. Start
This Start/Pause( ) button is used to start wash cycle or pause the wash cycle.

1. Power

Press the Power button to turn power on and off

2. Pause

If temporary stop of wash cycle is needed, press the Start/Pause( ) button. When in Pause, the power is turned off automatically after 4 minutes. NB. The door will not open before 1 to 2 minutes when Pause is selected, or at the end of the wash cycle.

2. Initial Program

When the Power button is pressed, the washer is ready for Cotton program. And the other initial conditions as follows. So, if you want to advance into the washing cycle without changing the program, just press the Start/Pause( ) button and then the washer will proceed. Initial program [WD(M)-65160F] -Cotton Program/Main Wash/ Normal Rinse/650 rpm/60C [WD(M)-80160F] -Cotton Program/Main Wash/ Normal Rinse/800 rpm/60C [WD(M)-10160(5)F] -Cotton Program/Main Wash/ Normal Rinse/1000 rpm/60C

Display

4. Time left
During washing cycle, the remaining washing time is displayed. Recommended program by manufacturer.
1. Special function display
When child lock is selected, the is displayed. If the machine encounters a fault during operation; the associated fault will be displayed
2. Self diagnosis display
If the machine encounters a fault during operation, the associated fault will be displayed. : Water pressure sensing error : Problem of overfilling water : Door is not closed : Water inlet trouble : Drainage trouble : Unbalanced load : Water temperature trouble If these error letters are displayed, please refer to the troubleshooting page24 and follow the guide.
- Cotton 95C : around 2 hours and 43 minutes - Cotton 60C : around 2 hours and 41 minutes - Synthetic : around 1 hour and 22 minutes - Delicate : around 56 minutes - Wool : around 58 minutes - Hand Wash : around 1 hour and 11 minutes - Quick 30 : around 30 minutes - Rinse+ Spin : around 19 minutes - Drain : around 1 minute The washing time may vary by the amount of laundry, water pressure, water temperature and other washing conditions. If an unbalanced load is detected or if the suds removing program operates, the wash time may be extended. (Max. increasing time is 45minutes.)

3. Completion of washing

When washing cycle is completed, is displayed on the Multi display.

M aintenance

Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock to avoid electrical shock hazards. When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the door lock to prevent young children being trapped inside.

The water inlet filter

- error message will blink on the control panel when water does not enter the detergent drawer. - If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. It is therefore a good idea to clean it from time to time.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Tighten up the inlet hose.

The drain pump filter

The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your machine. ! CAUTION
First drain using the drain and then open the pump filter to remove whatever any threads or objects. Be careful when draining if the water is hot. Allow the water to cool down before cleaning the drain pump, carrying out emergency emptying or opening the door in an emergency.
2. Unplug the drain plug ( ), allowing the water to flow out. At this time use a vessel to prevent water flowing on to the floor. When water does not flow any more, turn the pump filter ( ) open to the left. 3. Remove any foreign material from the pump filter ( ). After cleaning, turn the pump filter ( ) clockwise and insert the drain plug ( )to the original place. close the lower cover cap.
1. Open the lower cover cap ( ) by using a coin. Turn the drain plug ( ) to pull out the hose.

Dispenser drawer

After a while detergents and fabric softeners leave a deposit in the drawer. It should be cleaned from time to time with a jet of running water. If necessary it can be removed completely from the machine by pressing the catch downwards and by pulling it out. To facilitate cleaning, the upper part of the fabric softener compartment can be removed.

The drawer recess

Detergent can also accumulate inside the recess which should be cleaned occasionally with an old toothbrush. Once you have finished cleaning, replace the drawer and run a rinse cycle without laundry.

The washing drum

If you live in a hard water area, limescale may continuously build up in places where it cannot be seen and thus not easily removed. Over time the build up of scale clogs appliances, and if it is not kept in check these may have to be replaced. Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal articles (paper clips, safety pins) which have been left in the drum. The washing drum should be cleaned from time to time. If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine use. Descaler may contain chemicals that may damage part of your washing machine. Remove any spots with a stainless steel cleaning agent. Never use steel wool.

Cleaning your washer

1. Exterior Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a neutral non abrasive household detergent. Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects. IMPORTANT: Do not use methylated spirits, diluents or similar products. 2. Interior Dry around the washer door opening, flexible gasket and door glass. Run washer through a complete cycle using hot water. Repeat process if necessary.
Remove hard water deposits using only cleaners labeled as washer safe.

Cold condition

If the washer is stored in an area where freezing may occur or moved in freezing temperatures, follow these instructions to prevent damage to the washer: 1. Turn off water supply tap. 2. Disconnect hoses from water supply and drain water from hoses. 3. Plug electrical cord into a properly grounded electrical outlet. 4. Add 1gallon(3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum. Close the door. 5. Set spin cycle and let washer spin for 1minute to drain out all water. Not all of the RV antifreeze will be expelled. 6. Unplug electrical power cord, dry the drum interior, and close the door. 7. Remove dispenser drawer drain and dry excessive water from the compartments. 8. Store washer in an uprignt position. 9. To remove antifreeze from washer after storage, run empty washer through a complete cycle using detergent. Do not add wash load.

roubleshooting guide

This washing machine is equipped with automatic safety functions which detect and diagnose faults at an early stage and react appropriately When the machine does not function properly or does not function at all, check the following points before you contact your service provider.

Symptom

Rattling and clanking noise

Possible Cause

Foreign objects such as coins or safety pins maybe in drum or pump.

Solution

Stop washer and check drum and drain filter. If noise continues after washer is restarted, call your authorised service centre. If sound continues, washer is probably out of balance. Stop and redistribute wash load. If not removed during installation. Refer to Installation guide for removing transit bolts. Wash load may be unevenly distributed in drum. Stop washer and rearrange wash load. Check and tighten hose connections. Unclog drain pipe. Contact plumber if necessary. Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.

Thumping sound

Heavy wash loads may produce a thumping sound. This is usually normal. Have all the transit bolts and packing been removed? Are all the feet resting firmly on the ground?

Vibrating noise

Water leaks.
Fill hoses or drain hose are loose at tap or washer. House drain pipes are clogged.

Oversudsing

Water does not enter washer or it enters slowly
Water supply is not adequate in area. Water supply tap is not completely open. Water inlet hose(s) are kinked. The filter of the inlet hose(s) clogged.
Check another tap in the house. Fully open tap. Straighten hose. Check the filter of the inlet hose. Clean and straighten the drain hose. Clean the drain filter
Water in the washer does not drain or drains slowly.
Drain hose is kinked or clogged. The drain filter is clogged.

Symptom Possible Cause

Electrical power cord may not be plugged in or connection may be loose. House fuse blown, circuit breaker tripped,or a power outage has occurred. Water supply tap is not turned on.
Make sure plug fits tightly in wall outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. Turn on water supply tap.

Washer does not start

Washer will not spin

Check that the door is firmly shut.
Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the clothes washer begins to spin. The door must lock before spin can be achieved. Once started, the door can not be opened for safety reasons. Wait one or two minutes before opening the door to give the electric locking mechanism time to release.

Door does not open

Wash cycle time delayed
The washing time may vary by the amount of laundry, water pressure, water temperature and other usage conditions. If the imbalance is detected or if the suds removing program works, the wash time shall be increased.
Water supply is not adequate in area Water supply taps are not completely open. Water inlet hose(s) are kinked. The filter of the inlet hose(s) clogged. Drain hose is kinked or clogged. The drain filter is clogged. Load is too small. Load is out of balance. The appliance has an unbalance detection and correction system. If individual heavy articles are loaded (ex. bath mat, both robe, etc.), this system may stop spinning or even interrupt the spin cycle altogether. If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.
Check another tap in the house. Fully open tap. Straighten hose(s). Check the filter of the inlet hose. Clean and straighten the drain hose. Clean the drain filter. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning

Is the door opened?

Close the door. If is not released, call for service. Unplug the power plug and call for service.
Water overfills due to the faulty water valve. Water level sensor has malfunction.
Close the water tap. Unplug the power plug. Call for service.

erms of Warranty

What Is Not Covered:
Service trips to your home to teach you how to use the product. If the product is connected to any voltage other than that shown on the rating plate. If the fault is caused by accident, neglect, misuse or Act of God. If the fault is caused by factors other than normal domestic use or use in accordance with the owner's manual. Provide instruction on use of product or change the set-up of the product. If the fault is caused by pests for example, rats or cockroaches etc. Noise or vibration that is considered normal for example water drain sound, spin sound, or warming beeps. Correcting the installation for example, levelling the product, adjustment of drain. Normal maintenance which recommended by the owner's manual. Removal of foreign objects / substances from the machine, including the pump and inlet hose filter for example, grit, nails, bra wires, buttons etc. Replace fuses in or correct house wiring or correct house plumbing. Correction of unauthorized repairs. Incidental or consequential damage to personal property caused by possible defects with this appliance. If this product is used for commercial purpose, it is not warranted. (Example : Public places such as public bathroom, lodging house, training center, dormitory) If the product is installed outside the normal service area, any cost of transportation involved in the repair of the product, or the replacement of a defective part, shall be borne by the owner.