Owner's Manual

Washing Machine

WM2277HW WM2077CW
Please read this manual carefully. It provides instructions on safe installation, use, and maintenance. Retain it for future reference. Record the model and serial numbers of your machine and report this information to your dealer if your machine requires service.

PRODUCT FEATURES

Direct Drive System
The advanced Brushless DC motor directly drives the drum without belt and pulley.
Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load and unload clothing more easily.
Water Circulation (WM2277HW)
Spray detergent solution and water onto the load over and over. Clothes are soaked more quickly and thoroughly during wash cycle. The detergent suds can be removed more easily by the water shower during rinse cycle. The water circulation system uses both water and detergent more efficiently.

RollerJets (WM2277HW)

Washing ball enhances the wash performance and reduces damage to the clothing. The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care.
Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
Built-in Heater (WM2277HW)
Internal heater helps to maintain water temperature at its optimum level for selected cycles.

Child Lock

The Child lock prevents children from pressing any button to change the settings during operation.

CONTENTS

Important Safety Information....3 Specifications.....4 Installation Instructions.....5 Preparation Before Washing.....10 Using the Dispenser.....11 Cycles......13 How to Use the Washer.....14 Maintenance.....17 Troubleshooting Guide.....20 Warranty.....23
IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USE

WARNING!

EN GLISH
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following: Before the washer is removed from service or discarded, remove the door to prevent children from hiding inside. Do not install or store the washer where it will be exposed to the weather. Do not tamper with controls. Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out. See Installation Instructions for grounding requirements. ALWAYS follow the fabric care instructions supplied by the garment manufacturer. Do not place items exposed to cooking oil in your washer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
Read all instructions before using the washer. Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode. Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not use an adapter or extension cord. Do not remove ground prong. If you dont have the proper outlet, consult an electrician.
WARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

SPECIFICATIONS

Water Circulation Nozzle

(WM2277HW)

Name: Power supply: su Size: Weight: Wash capacity: Spin speed:
Front-loading Washing Machine 120V~ 60Hz 68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 129.1 cm (D, door open) 27(W) X 293/4(D) X 3811/16(H), 5013/16(D, door open)
190 lbs. (86 kg) 3.22 cu. ft. (IEC: 3.72 cu. ft.)1) 1100 rpm max. (WM2277HW) 1000 rpm max. (WM2077CW) Permissible water pressure: 4.5 ~ 145 PSI (30 ~ 1000 kPa)
Specifications subject to change by manufacturer.

Accessories

1) Per IEC 60456, washes the equivalent of a 3.72 cu. ft. agitator washer.
INSTALLATION INSTRUCTIONS
Install or store unit where it will not be exposed to temperatures below freezing or exposed to outside weather conditions. Properly ground washer to conform with all governing codes and ordinances. To reduce the risk of electric shock, do not install the washer in humid spaces. The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor. In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at all times. Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.

Shipping bolts

The appliance is fitted with shipping bolts to prevent internal damage during transport.

Removing shipping bolts

1. To prevent internal damage during transport, 4 locking bolts are installed. Before operating the washer, remove the bolts and braces. If they are not removed, it may cause severe vibration, noise, and malfunction.
3. Take out the 4 bolts and braces by twisting the braces slightly. Keep the 4 bolts, braces and the wrench for future use. Whenever the appliance is transported, the shipping bolts and braces must be replaced.
2. Unscrew the 4 bolts with the wrench supplied.
4. Close the holes with the caps supplied.

Installation clearances

The location must be large enough to fully open the washer door.

Washer dimensions

6" 13/1 ) cm 9. (12
29 3/4" 4" (75.6 cm) (10 cm)

[Side view]

3811/16" (98.3 cm)

29 3/4" (75.6 cm)

2 (68. 7" 6 cm )

1" (2.5 cm)

27" (68.6 cm)

[Front view]

Most installations require a minimum 4 in. (10 cm) clearance behind the washer.

Level floor

Allowable slope under entire washer is 1. To minimize noise and vibration, the washer MUST be installed on a solidly constructed floor. Wood floors may need to be reinforced to reduce noise and vibration. Carpeting and soft tile surfaces are not recommended. Never install the washer on a platform or weakly supported structure.
Minimum installation spacing for recessed area installation.
The following dimensions shown are for the minimum spacing allowed. Additional spacing should be considered for installation and servicing. Additional clearances might be required for wall, door and floor moldings. Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommended to reduce noise transfer. Companion appliance spacing should also be considered.

Power outlet

Must be within 60 in. (1.5 m) of either side of the washer. Do not overload the outlet with more than one appliance.

Electrical connection

Do not use an extension cord or double adapter. If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard. If the machine will not be used for an extended time, unplug it and shut off the water supply. Connect the machine to a grounded outlet in accordance with current wiring regulations. The appliance must be positioned so that the plug is easily accessible. EN GLISH

Connecting water supply hose
Water supply pressure must be between 4.5 ~ 145 PSI (30~1000 kPa) Do not crossthread when connecting inlet hose to the valve. If the water supply pressure is more than 145 PSI, a pressure reducing device should be installed. Two Sealing washers are supplied with the water inlet hoses to prevent water leaks. Check for leakage of washing machine connections by turning the tap completely on. Periodically check the condition of the hose and replace the hose if necessary. Make sure that there is no kink in the hose and that it is not crushed. Be sure that the two water input ports are connected to the correct water faucets. The connector for hot water is colored red.
NOTE: Washing Machine is to be connected to the water mains using new hoses. Old hoses should not be used. Repairs to the washing machine must only be carried out qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service center. Do not install your washing machine in rooms where temperatures below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below the freezing point. If the appliance is delivered in the winter months and temperatures are below freezing. Store the washing machine at room temperature for a few hours before putting it into operation.
Installation of drain hose
Place the end of the drain hose in the hole of the floor drain system.
The drain hose should not be placed higher than 96 in. from the bottom of the washer. Properly securing the drain hose will protect the floor from damage due to water leakage.
When installing the drain hose at a sink, secure it so it cannot break away and cause flooding and damage. Properly securing the drain hose will protect the floor from damage due to water leakage.
This equipment is not designed for maritime use or for mobile installations such as in RVs, aircraft, etc. Turn off the faucet if the machine is to be left for an extended period of time (e.g. holiday). When disposing of the appliance, cut off the power cable, and destroy the plug. Disable the door lock to prevent young children being trapped inside. Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all packaging from children.

Level adjustment

Leveling the washing machine properly prevents excessive noise and vibration. Install the appliance on a solid and level floor surface, preferably in a corner of the room. EN GLISH
If the floor is uneven, adjust the adjustable feet as required. (Do not insert pieces of wood, etc. under the feet.) Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. (Use a leveling tool.) After the washer is level, tighten the lock nuts up against of the base of the washer. All lock nuts must be tightened.

Lock nut

Adjustable feet
Diagonal Check When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all. (Please, check both directions.) If the machine rocks when pushing the machine top plate diagonally, adjust the feet again.
PREPARATION BEFORE WASHING

W ARNING

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

1. Fabric Care Labels

Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.

2. Sorting

To get the best results, sort clothes into loads that can be washed with the same wash cycle. Different fabrics need to be washed in different ways. Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones. Soil (Heavy, Normal, Light) Color (White, Lights, Darks) Lint (Lint Producers, Collectors) Separate clothes according to amount of soil. Separate white fabrics from colored fabrics. Wash lint producers and lint collectors separately.

3. Check before loading

Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Do not wash single items. This may cause an out-of-balance load. Add one or two similar items. Check all the pockets to make sure that they are empty. Things such as clip, matches, pens, coins, and keys can damage both your washer and your clothes.
Close zippers, hooks, and strings to make sure that these items do not snag on other clothes.
Pretreat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help lift dirt.
NOTE: Do not wash or spin water-proof clothes.

USING THE DISPENSER

The automatic dispenser consists of four compartments which hold 1) liquid chlorine bleach, 2) liquid fabric softener, 3) liquid or powdered detergent for prewash and 4) liquid or powdered detergent and color safe bleach for main wash. All laundry products can be added at once in their respective dispenser compartments. They will be dispensed at the appropriate time for most effective cleaning. After loading the laundry additives into the dispenser, close the dispenser drawer. Add detergent, bleach and fabric softener to the automatic dispenser following these steps:

1. Open the dispenser drawer. 2. Load the laundry products into the appropriate compartments. 3. Close the dispenser drawer.

About detergent

Low sudsing detergent is recommended for this washer. Use the manufacturer's recommended amount. If low sudsing detergent is not available, a reduced amount of regular detergent may be used. Because reducing the amount of detergent may reduce cleaning, it is important to pretreat stains, sort carefully by color and soil level, and avoid overloading. Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. For best results, avoid using too much detergent.
1. Prewash Detergent Compartment
Liquid Chlorine Bleach Compartment Add detergent to this compartment when using the Prewash option. Liquid or powdered detergent may be used in this compartment. The detergent will automatically be dispensed during Prewash if the Prewash option is selected. Add 1/2 the recommended amount of detergent to the Prewash compartment and the recommended amount of detergent to the main wash compartment. NOTE : Liquid detergent will drain into the washer drum as it is added.
Liquid Fabric Softener Compartment Prewash Compartment Main Wash Compartment
2. Main Wash Detergent Compartment
Add measured detergent to this compartment for Main wash. Detergent is flushed from the dispenser at the beginning of the cycle. Either powdered or liquid detergent can be used. Liquid or powdered color-safe bleach may be added to the main wash compartment along with the same type of liquid or powdered detergent. When using liquid detergent, make sure the liquid detergent box and insert are in place. Do not exceed the maximum fill line. For powered detergent, remove both the liquid detergent box and insert. Powdered detergent will not dispense with the liquid detergent box and insert in place.
3. Liquid Bleach Compartment
Add measured liquid chlorine bleach to this compartment. The bleach will be automatically dispensed at the proper time during the wash cycle. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes. Do not pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can occur. Do not use powdered bleach in this compartment.
4. Fabric Softener Compartment
Add recommended amount of fabric softener to this compartment. Dilute concentrated softeners with warm water to the fill line. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could result in stained clothes. Do not pour fabric softener directly on the wash load. The fabric softener will be automatically dispensed during the last rinse cycle.

Insert Liquid Detergent Box

WM2277HW

Cycle Fabric type Wash/Rinse Soil Pre- Quick Stain Extra Rinse+ Auto-Load Spin speed Temp. Level Wash Cycle Cycle Rinse Spin Detection1

CYCLES

WM2077CW

Cotton/ Towels O O O O

Cotton, linen, towels, shirts, sheets O
Warm/Cold Warm/Warm Hot/Cold Tap Cold/Cold Cold/Cold
Extra high Normal No spin Heavy Low Light O Medium High
Mixed loads, work clothes, jeans, shirts O O
Normal High Extra high Heavy No spin Light O Low Medium Medium Normal Heavy High Light O No spin Low O O

Medium No spin Low

Normal Heavy O Light Normal Light Low Medium No spin
Warm/Cold Warm/Warm Hot/Cold Normal Tap Cold/Cold Cold/Cold Dress shirts/ Warm/Cold Perm pants, wrinkle free Warm/Warm Hot/Cold Press clothing, poly/ Tap Cold/Cold cotton blend clothing, table cloths Cold/Cold Dress shirts/ Cold/Cold blouses, nylons, Warm/Cold Delicates sheer or Warm/Warm Tap Cold/Cold lacy garment Woolens, silk Cold/Cold Wool/ identified as Warm/Cold Silk machine Warm/Warm Tap Cold/Cold washable O Hand Wash Items labeled hand washable Cold/Cold Warm/Cold Warm/Warm Tap Cold/Cold Low Medium No spin Normal Light O
Select cycles designed for different types of fabric and soil levels.

Speed Wash

Lightly soiled clothing
Hot/Cold Tap Cold/Cold Cold/Cold Warm/Cold Warm/Warm
Extra high Light No spin Normal Low Heavy Medium High
1) Automatic wash load (weight) detection: Automatically detects the load and optimizes the washing time. After detecting, the estimated time remaining in the cycle will be displayed.

HOW TO USE THE WASHER

I WM2277HW

I WM2077CW

1. Power
Use this button to turn the Power On/Off.

3. Start/Pause

Use this button to start/stop the washer.

2. Cycles

Rotate the Cycle selector knob to select cycle designed for different types of fabric and soil levels. Each cycle has a preset Water Temperature, Spin Speed, Soil Level, and Option (See page 13). The preset settings can be changed anytime before Start.

4. Delay Wash

Allows the start of any cycle to be delayed for 1~12 (9) hours. Choose the wash cycle for your load, and then press the Delay Wash button once for one hour or press the button again to increase the delay wash time up to 12 (9) hours in one hour increments.

5. Custom Program

Custom Program allows you to store a customized wash cycle for future use. To make a Custom Program: 1. Select a cycle. 2. Select Wash/Rinse Temperature, Spin Speed, and Soil Level. 3. Select other desired Options. 4. Press and hold Custom Program button 3 seconds (2 beep sounds). The Custom program is now stored for future use. To reuse the program, select Custom Program and press Start/Pause.

7. Spin speed

EN GLISH To change the spin speed, press the Spin Speed button repeatedly to cycle through available options. To start Drain/Spin cycle: 1. Press Power button to turn on. 2. Press Spin Speed button only. 3. Press Start/Pause button.

8. Soil Level

To change the soil level, press the Soil Level button repeatedly until the desired setting is on.
6. Wash/Rinse Temperature
Select a water temperature based on the type of load you are washing. Follow the fabric care label and chart below for best results. Suggested Wash Temp. Extra Hot 167F (75C) Hot 122F (50C) Warm 104F (40C) Cold 77F (25C) Garment Kitchen towels, sheets, and baby garments Whites and Heavy soiled color-fast items Most loads Brightly colored items, washable woolens

9. Beeper

Press repeatedly to adjust the volume of the Beeper.
Warm rinses leave the loads dryer than cold rinses. Warm rinses increase wrinkling. In cold climates, a warm rinse makes the load more comfortable to handle. Cold rinses save energy. The Cold rinse temperatures depend on the cold water at your faucet. Warm rinses are regulated at approximately 86F (30C). For the Tap Cold/Cold setting, both wash and rinse temperatures depend on the cold water at your faucet.

OPTION

1. Prewash
Use this option for loads that need pretreatment. Adds 16 minutes prewash and drain.

EST. TIME REMAINING

This display shows: a) the estimated time remaining in the cycle when operating, b) the error code when an error has been detected.

2. Rinse+Spin

Use this option to rinse and then spin.

STATUS INDICATOR

These lights show which portion of the cycle the washer is operating.

3. Extra Rinse

This option provides an additional rinse. Use this option to ensure the removal of detergent or bleach residue from garments.

CHILD LOCK

4. Stain cycle
Adds time to the wash and rinse for better stain removal. Automatically provides a rinse.
Use this option to prevent unwanted use of the washer. Press and hold PRE WASH button for 3 seconds to lock/unlock control. When Child lock is set, CHILD LOCK lights and all buttons are disabled except the Power button. You can lock the washer while it is operating.

5. Quick Cycle

The Quick cycle offers a quick cycle time. Suggested uses include freshening newly purchased clothes, or clothing that has been packed away.

DOOR LOCKED

Lights whenever the door of the washer is locked. The door can be unlocked by pressing the Start/Pause button to stop the washer.
NOTE: If the water temperature or the level is too high, the door cannot be unlocked. Do not try to force the door open when D O O R L O C K E D lights on.

MAINTENANCE

Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock hazards. When disposing of the appliance, cut off the power cable, destroy the plug, and disable the door lock to prevent young children from being trapped inside.

The water inlet filter

" " error message will blink on the control panel when water does not enter the dispenser. If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged. We recommend cleaning it every few months. 1. Turn off the water tap. 2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Tighten the inlet hose.
The drain pump filter The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.

C AU T I O N

Drain, using the drain hose, before opening the pump filter to remove objects. Be careful when draining if the water is hot.
Allow the water to cool down before cleaning the drain pump filter.
1. Open the lower cover cap with a tool such as coin. Turn the drain plug to pull out the hose. 2. Unplug the drain plug , allowing the water to flow out. At this time use a vessel to prevent water from flowing onto the floor. When water does not flow any more, turn the pump filter open to the left. 3. Remove any foreign objects from the pump filter. After cleaning, turn the pump filter clockwise to the and insert the drain plug original place. Close the lower cover cap.
Cleaning the Dispenser The dispenser may need to be cleaned periodically due to laundry additive build-up.
Pull the dispenser drawer out until it stops.

Press down the lock tab on the bleach insert. Remove the drawer.
Remove the liquid detergent box, softener and bleach inserts from their compartments.
Run warm water and a soft brush or cloth over the drawer, liquid detergent box and inserts to remove any excess

laundry additives.

Clean the drawer opening using water and a small brush. Follow the illustrations in reverse order to replace the parts to their proper location.
NOTE: Do not use any cleaning substance on the drawer opening other than water because it will drain into the tub. If this should happen, set the washer for a rinse and spin cycle to remove any cleaning substance from the washer before doing a load of laundry.

The washing drum

If you live in a hard water area, lime scale can continuously builds up in places where it cannot be seen and it is not easily removed from the drum. Over time the build-up of scale clogs appliances, and if it is not kept in check, these will eventually have to be replaced. Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal articles (paper clips, safety pins, etc.) which have been left in the drum. The washing drum should be cleaned from time to time. If you use descaling agents, dyes, or bleaches, make sure they are suitable for washing machine use. Descaler could contain components that can damage part of your washing machine. Remove the spots with a stainless steel cleaning agent. Never use steel wool.
The water circulation nozzle
Clean the water circulation nozzle, if clogged. EN GLISH

Cleaning your washer

1. Exterior
Proper care of your washer can extend its life. The outside of the machine can be cleaned with warm water and a neutral, non-abrasive household detergent. Immediately wipe off any spills. Wipe with a damp cloth. Try not to damage the surface with sharp objects. IMPORTANT: Do not use methylated spirit, solvents or similar products.

2. Interior

Dry around the washer door opening, flexible gasket and door glass. These areas should always be clean to ensure a water-tight seal. Run washer through a complete cycle using hot water. Repeat process if necessary. NOTE: Remove hard water deposits using only cleaners labeled as safe for washing machines.

Winterizing instructions

If the washer is stored in an area where freezing can occur or moved in freezing temperatures, follow these winterizing instructions to prevent damage to the washer: 1. Turn off water supply tap. 2. Disconnect hoses from water supply and drain water from hoses. 3. Plug electrical cord into a properly grounded electrical outlet. 4. Add 1 gallon (3.8 ) nontoxic recreational vehicle (RV) antifreeze to empty wash drum. Close door. 5. Set spin cycle and let washer spin for 1 minute to drain out all the water. Not all of the RV antifreeze will be expelled. 6. Unplug electrical power cord, dry drum interior, and close door. 7. Remove the two-compartment container from the Dispenser. Drain any water in compartments and dry the compartments. 8. Store washer in an upright position. 9. To remove antifreeze from washer after storage, run empty washer through a complete cycle using detergent. Do not add laundry.

TROUBLESHOOTING GUIDE

This washing machine is equipped with automatic safety functions which detect and diagnose problems at an early stage and react appropriately. When the machine does not function properly or does not function at all, check the following points before you call the Service Department.

Problem

Rattling and clanking noise

Possible Cause

Foreign objects such as coins or safety pins may be in drum or pump.

Solution

Stop washer and check drum and drain filter. If noise continues after washer is restarted, call for service.

Thumping sound

Heavy wash loads may produce a thumping sound. This is normal.
If sound continues, washer is probably out of balance. Stop and redistribute wash load.

Vibrating noise

Have all the transit bolts and packing been removed? Wash load may be unevenly distributed in the drum. Are all the feet resting firmly on the ground?
See Installation Instructions for removing shipping bolts. Stop washer and rearrange wash load. Adjust the leveling feet. Make sure all four feet are in firm contact with the floor, while the washer is in the spin cycle with load.

Water leaks

Fill hose connection is loose at tap or washer. House drain pipes are clogged.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber if necessary.

Excessive suds

Too much detergent or unsuitable detergent.
Reduce detergent amount or use low sudsing detergent.
Water does not enter washer or it enters slowly
Water supply is not adequate in area. Water supply tap is not completely open. Water inlet hose is bent. The filter of the inlet hose clogged.
Check another tap in the house.

Fully open tap.

Straighten hose. Check the filter of the inlet hose.
Water in the washer does not drain or drains slowly
Drain hose is bent or clogged. The drain filter is clogged.
Clean and straighten the drain hose. Clean the drain filter.

Washer does not start

Electrical power cord may not be plugged in or connection may be loose. House fuse is blown, circuit breaker tripped, or a power outage has occurred.
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician.
Water supply tap is not turned on.
Turn on water supply tap.

Washer wont spin

Check that the door is firmly shut.
Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the clothes washer begins to spin. The door must lock before spin can be achieved.

Wash cycle time delayed

The washing time may vary by the amount of laundry, water pressure, water temperature, and other using conditions.
If the imbalance is detected or if the suds removing program operates, the wash time shall be increased.
Water supply is not adequate in area. Water supply taps are not completely open. Water inlet hose is bent. The filter of the inlet hose clogged. Drain hose is bent or clogged. The drain filter is clogged. Load is too small. Load is out of balance. The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) this system may stop spinning or even the spin cycle altogether if the imbalance is too great even after several spin starts. Is the door opened or not completely closed?
Check another tap in the house. Fully open tap. Straighten hose. Check the filter of the inlet hose.
Clean and straighten the drain hose. Clean the drain filter. Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning.
Close the door completely. If is not released, call for service. Unplug the power plug and call for service.
The water overfills due to the faulty water valve. The water level sensor malfunction. Overload in motor. Overload in motor.
Close the water tap. Unplug the power plug. Call for service.
The washer experienced a power failure.

Restart the cycle.

(24 hours a day, 365 days per year)

P/ No.: 3828ER3024W