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2.2.18 Table 12 below shows the position when the 10km to under 30km band is divided into two bands of 10km to under 20km, and 20km to under 30km. It shows that 88.05% of Mid Beds' economically active population travel less than 20km to work, which is a greater proportion than the national average for England & Wales.
Table 12: Census 2001 data on Out-commuting
Total Economically Distance travelled Percentage of Distance travelled Percentage of Percentage Active to work: 10km to Economically to work: 20km to Economically travelling less than less than 20km Active less than 30km Active 20k (Includes the Persons Persons statistics from Count Count Apr01 Apr01 Table 14) Persons Persons Count Count Apr01 Apr01 68,422 13.89 6.28 87.48 9,504 45,140 8,312 44,304 5,062 11.43 2,218 18.41 2,116 5.00 88.67 4,297 4.69 88.05
Bedford Non-Metropolitan District Mid Bedfordshire Non-Metropolitan District South Bedfordshire Non-Metropolitan District Luton Unitary Authority Milton Keynes Unitary Authority England & Wales
83,916 8,568 124,333 14,464 23,529,052 3,601,204
10.21 4,311 11.63 11,046 15.3 1,268,657
Source: http://neighbourhood.statistics.gov.uk/dissemination/AreaList.do?addSelections=0,30:0,31:0,32:0,19&$ph =3_7_8$0&updateRequired=true&Expand16=1&CurrentTreeIndex=0#16 with additional columns and calculations by authors
2.2.19 In other words, Census 2001 indicates that the percentage of Mid Beds people commuting 20 or more km is less than the national average, though that does not mean it is an issue to be ignored. 2.2.20 The East of England Observatory website presents Census data in the regional context. The document Census 2001:Commuting (http://eastofenglandobservatory.org.uk/viewResource.asp?resourceType=&searchTex t=commuting&uri=http://eastofenglandobservatory.org.uk/resources/?id=13216 ), indicates that the working population of Mid Beds District employed in Elementary Occupations is 5,323, of which 1,290 are in-commuters and 2,087 are out-commuters, giving a net out-commute of 797 people, as shown in Table 13 overleaf.
Table 13: Occupations of Working Population of former County of Bedfordshire with Mid-Bedfordshire highlighted Total Population aged 16-74, Bedfordshire Associate Professional and Technical Occupations 9,528 9,338 -190 3,148 3,337 9,724 10,4,828 4,140 9,348 Administrative and Secretarial Occupations 9,334 9,199 -135 2,118 2,251 11,607 11,464 -143 3,478 3,622 8,113 Sales and Customer Service Occupations 5,554 5,1,6,745 6,289 -456 1,184 1,641 3,616 2,295 -1,1,794 4,074 3,517 -1,553 19,982 17,953 -2,029 13,239 11,664 -1,575 1,707 3,281 Process; Plant and Machine Operatives 5,542 5,297 -245 1,356 1,604 10,085 9,821 -264 2,809 3,071 4,943 4,183 -760 1,575 2,329 5,153 4,869 -284 2,130 2,415 25,720 24,170 -1,550 15,635 14,349 -1,286 3,797 5,084

relation to their counties as a whole. The position around Longleat Forest over the longer term is of lower unemployment than around Warren Wood. This suggests a consistently more difficult recruitment proposition around Longleat than nationally or in Bedfordshire at any given time. 2.3.10 Currently, the position is more extreme in West Wiltshire, yet Center Parcs at Longleat have no significant staffing issues. 2.3.11 Even so, Census 2001 data on the Mid Beds population that commute out of the District to work (Table 13) indicate a large pool of potential labour, irrespective of the current low unemployment figure. Unemployment figures are far from the only indicator of expected ease of recruitment or otherwise. 2.3.12 In the medium term, the data suggest there should be no recruitment issues for Center Parcs because there will be a substantial pool of labour from which to recruit and assist the local authorities' plans. 2.3.13 The Longleat Long Term Staff Survey indicated that of 79 people, 19 had no job and 6 were obtaining permanent employment having been in temporary jobs at the time. That is, only about a third of these employees had been without permanent employment. Two thirds already had jobs. This is a limited survey but it suggests that Center Parcs are likely to recruit the majority of their staff from the ranks of the employed. 2.3.14 This is reinforced by the fact that almost half the staff indicated that 'career development' was the main reason for their joining Center Parcs. C. Economic Inactivity 2.3.15 It is considered that the provision by one large employer such as Center Parcs, of a variety of new jobs, may address two further issues. 2.3.16 First, there are significant numbers of people of working age who are not included in unemployment rates. At one extreme, these may be people suffering a Limiting Long-term Illness, or they may simply have not registered as unemployed, at the other extreme. 2.3.17 These are all what one might describe as 'hidden unemployed' and their detachment from the labour market can be addressed by the provision of large numbers of new jobs across a broad spectrum of requirements by a substantial employer. 2.3.18 Second, the flexibility of Center Parcs contracts and working patterns may appeal to those people who are currently economically inactive but wish to return to working, such as parents whose children have just reached school age. 2.3.19 Detailed data for all these people are not available at this stage and there are clearly confidentiality issues which would necessitate a fuller survey with direct contact with staff id this were to be pursued. However, the wish to return to economic activity is an important factor, because it gives Center Parcs recruitment a further option. The Survey of Long term Staff at Longleat Forest Holiday Village showed that 6 of the 79 people had returned to work after a break from work as a result of maternity.

D. Staff Turnover and Local Labour Force Skills 2.3.20 The CIPD Survey on Recruitment, Retention and Turnover (Anon., 2004) indicates that the Retail, Hotel, Restaurant business labour turnover is commonly in excess of 50%. 2.3.21 The figures for Center Parcs at the time of the report were Sherwood 24%, Elveden 43% (having been 51% at one stage), Longleat 32%. This is spread across the spectrum of job types, with no particular problem type of job. 2.3.22 The Elveden figure is a historic one, centred on a problem which has now been resolved and the consequences being addressed, to the extent that this year's target is 39% (Leavor J, pers.obs.). Center Parcs performed better than the industry as a whole, in this regard, even when they had a problem. 2.3.23 Turnover of staff, particularly from an organisation that provides training for recognised qualifications and basic skills in as many fields as Center Parcs do, ensures that there is input to local labour skills enhancement, which is available to other employers in the area. E. Staff Training 2.3.24 Center Parcs estimate that at least a third of all staff quickly obtain at least one nationally recognised qualification, based on the fact that:all Food & Beverage staff require Basic Food Hygiene, all Lifeguards require Lifesaving training and qualification. 2.3.25 Many others also receive externally recognised training in Grounds, Spa, Finance, HR, Coaching etc. Further details are provided at the end of this section. 2.3.26 In addition, most staff receive basic training that gives them transferable skills, even if there is no ensuing national qualification. Examples are all retail staff being taught the use of tills, all domestic staff being taught how to make a bed. 2.3.27 Approximately 35% of Center Parcs' current workforce is aged 24 or under. The company says that they are committed to supporting young people by paying the full adult rate rather than taking advantage of reductions offered by the Government in the National Minimum Wage. 2.3.28 In-house training programmes have been developed specifically to give managerial skills to team members or supervisors, which helps them move into management grades. Center Parcs view their industry as one of the few remaining that is able to support those employees who are less academically orientated by giving them access to practical work and then skills training. 2.3.28 A list of training courses with recognised external qualifications is given in the Appendix to Part Two. 2.3.29 Center Parcs is regularly re-accredited for Investors in People, an external accreditation that is an internationally recognised and respected mark of good practice. Accreditation is required every 3 years, but Center Parcs voluntarily submit to the process of re-accreditation every 18 months. 2.3.30 Finally, part of the SHU 2005A report that mentions Training seems to have been interpreted as stating that most of the training spending is through Head Office, and that therefore, there will be little local spend. This is incorrect. There is negligible

PART THREE THE IMPACTS OF CENTER PARCS' PURCHASING ON LOCAL BUSINESS
3.1 SUPPLIERS OF GOODS AND SERVICES 3.1.1 In the SHU 2005A report, an initial analysis of data provided by Center Parcs was undertaken in respect of their purchases of goods and services from suppliers, for the purposes of showing how much was spent by each village within its locality. This data has now been more fully analysed. 3.1.2 Anomalies such as a supplier providing goods and services to two villages but the whole sum counting against one village (as identified at para 5.4.4 of the SHU 2005A report), have been removed. All suppliers, to specific villages, to Head Office and to more than one village (called by CP their National Suppliers) have been more closely analysed to produce Tables 15 and 16. 3.1.3 They show the sums of money spent by Center Parcs on the supply of goods and services by companies across the country. They have been divided into Village-Specific and Non-Village Specific supplies. Village-specific refers to those supplies procured for a single village only; Non-Village-specific supplies are those provided to two or more of the villages and/or to Head Office (either as consumables for Head Office or as central expenditure such as capital projects and the consultants working on the Fifth Village Proposal) (Source: CP email 13th October 2005). 3.1.4 Each category has been analysed to show the expenditure at each village, how much is supplied by companies located within 20 miles of each village (Local), within 21 to 50 miles (Regional) and over 50 miles from each village. At Sherwood Forest Holiday Village, therefore, 4,481,233 of supplies specifically for that village and no other, came from companies located within 20 miles. 19,304,246 of supplies came from companies located within 20 miles of Sherwood Forest Holiday Village but were supplied to two or more villages or to the whole chain of villages or to Head Office. To put it a slightly different way, within 20 miles of Sherwood are companies that supply only Sherwood, to the value of 4,481,233 and companies that supply two or more villages or Head Office to the value of 19,304,246. 3.1.5 The data in respect of existing suppliers to existing villages and Head Office have then been analysed to determine how many are located within 20 and 50 mile radii of the proposed village at Warren Wood. In other words, what business does Center Parcs already bring to the locality of Warren Wood, whether a village is to be located there or not? 3.2 THE LOCAL AND REGIONAL IMPACT OF CENTER PARCS' PURCHASING 3.2.1 Parts of Tables 15 and 16 have then been extracted to produce Table 17, which shows the local and regional impact of Center Parcs purchasing of goods and services around the existing Forest Holiday Villages. The Table shows the amounts of Villagespecific purchases within a 20 mile radius of each Village and the same for all expenditure on supplies, including those suppliers within a 20 mile radius of a Village that supply more than one village and/or Head office (the Non-Village-specific suppliers). The application of the local and regional multipliers then produces estimates of the Local and Regional Economic Impact of each of the Center Parcs Forest Holiday Villages.

the MBDC area, a list of Postcodes within the District (supplied by the Council's Economic Development Officer as covering the vast majority of the District) was used for an additional analysis of the Supplier Data, which identified an additional supplier located within MBDC area. 3.2.7 It shows that in 2004 there were already seven companies located in the Mid Bedfordshire District, supplying Center Parcs with goods and services valued at about 85,000, demonstrating that Center Parcs already have an economic impact in Mid Bedfordshire District, which may be increased or strengthened by a new village. These suppliers are shown in Appendix Tables A3A to A3C. 3.3 LOCAL BUSINESS AUDITS 3.3.1 In order to provide a comparison between the Warren Wood area and the areas around existing CPHVs, an audit of the businesses in each area was undertaken. This involved interrogation of the Members Directories of the Chambers of Commerce in each area. 3.3.2 It is acknowledged that not all businesses that could supply Center Parcs are necessarily Chamber of Commerce members but this is the most readily available database type. 3.3.3 The Bedfordshire & Luton Chamber of Commerce has undertaken an online questionnaire of members as a means of introducing Center Parcs to local businesses. The Chamber's advice was sought on the choice of business sectors and applied the same sector choices when interrogating the Chamber Members Directories in the other areas. This exposed the fact that there is a distinct lack of consistency in sectorising businesses and a number of snap judgements had to be made in allocating business to sector. The lack of uniformity meant that some of Beds & Luton Chamber-derived sectors had no equivalent or were combined by other Chambers. However, the exercise did produce figures that could be used as an assessment of the local business community for the purpose of this study. 3.3.4 Table 18 overleaf shows an audit of local businesses in the area of Longleat Forest Holiday Village, using the Members Directory of the Wessex Association of Chambers of Commerce. Added to it, for comparison purposes, is a column showing the numbers of member businesses in the same (or near equivalent) sectors in the Bedfordshire & Luton and the Milton Keynes & N. Buckinghamshire Chambers of Commerce. 3.3.5 Longleat Forest has a lower total value of supplies provided by local companies than other villages in the Center Parcs portfolio, but Table 18 shows the audit results. It shows the types of businesses that supply to Longleat Village only, where the supplier is located within 20 miles, and between 21 and 50 miles of the village. It also shows the number of local Chamber of Commerce members in each sector, as far as possible, and the total number of members in the local Chamber. The Chamber Membership for the Warren Wood area is also shown for comparison purposes. 3.3.6 Table 19 is the result of the local business audits at three of the villages. It shows the types of businesses that supply to one individual Forest Holiday Village only (i.e. not National or Head Office suppliers), at each village, where the supplier is located within 20 miles of a village. It also shows the number of local Chamber of Commerce members in each sector, as far as possible, and the total number of members in each of the local Chambers. It also shows the number of all Members of Local Chambers of Commerce, showing the comparatively large number of businesses in the Warren Wood area.

Census 2001:Commuting (http://eastofenglandobservatory.org.uk/viewResource.asp?resourceType=&searchTex t=commuting&uri=http://eastofenglandobservatory.org.uk/resources/?id=13216 visited 14th October 2005 Lawn Tennis Association (ftp://downloads.lta.org.uk/webservices/RatingsAndRankings/GP2005.pdf) Office for National Statistics. Guide to Regional and Local Labour Market Statistics. http://www.statistics.gov.uk/downloads/theme_labour/Guide_regional_local_lms.pdf visited 26th October 2005 and http://www.statistics.gov.uk/geography/downloads/gbttwa.pdf http://neighbourhood.statistics.gov.uk/dissemination/AreaList.do?addSelections=0,30 :0,31:0,32:0,19&$ph=3_7_8$0&updateRequired=true&Expand16=1&CurrentTreeInde x=0#16 visited 12th October 2005
Chambers of Commerce websites www.chamber-business.com (Beds & Luton) www.mk-chamber.co.uk (Milton Keynes & N.Buckinghamshire) http://www.norfolkchambernetwork.co.uk/ http://www.nottschamber.co.uk/main.asp http://www.suffolkchamber.co.uk/ http://www.wessexchambers.org.uk/?c=/content/ManagementStructure.asp

APPENDIX TO PART ONE

1. Calculation of Jobs Created Arising from Initial Construction 2. Table A1A - Payments to Local Contractors for the Rebuilding of Elveden Forest Holiday Village 3. Table A1B - Costs of Initial Construction of Longleat Forest Holiday Village 4. Table A1C - Additional Building & Refurbishment at Longleat Forest Holiday Village, 2002-5 5. Appendix Table A1D - (i)Longleat Additional Building and Refurbishment Y/E April 2003 6. Appendix Table A1D - (ii) Longleat Additional Building and Refurbishment Y/E April 2004 7. Appendix Table A1D - (iii) Longleat Additional Building and Refurbishment Y/E April 2005 8. Table A1E - Cyclical Refurbishment Programme - Sherwood Forest Holiday Village
1. Calculation of Jobs Created Arising from Initial Construction The number of jobs created is calculated by taking a proxy from data produced by the Office for National Statistics, in Regional Trends 38:2004 edition (Causer & Virdee, eds 2004). The proxy is the ratio of job years to the value of construction at current prices of contractors' output. Two of the factors in Regional Trends are presented only for 2001, despite this being a 2004 publication. All factors taken from the official statistics have therefore been taken at 2001 to maintain the integrity of the formula but the Center Parcs Estimate of Cost of Construction is a 2004 calculation only. It is acknowledged that this leads to a slight over-estimation of the numbers of job years created. A. Using Table 5.4 on page 74, the numbers of construction workers in the East region is derived by applying the percentage in the Construction Industry Column to the final column showing the numbers in the Whole Economy of the region. This information is for December 2001. The figures are 4.9% of 2,271,000 for the East Region = 111,279 workers B. Using Table 13.14 Construction: value at current prices of contractors' output, on page 190, the 2001 column shows the value of construction work. East = 7,378,000,000 C. The sum at B is divided by the number of construction workers from A, to give a value per worker. East - 7,378,000,000 div. by 111,279 = 66,383 per worker D. The estimated cost of construction of a fifth Center Parcs Forest Holiday Village is 160 million at 2004/5 prices. This sum is divided by the sum from C to give the number of job years likely to be created by the development. East - 160,000,000 div. by 66,383 = 2410 It is considered reasonable in the circumstances to say that there will be about 2400 job years created by the development construction.

Appendix Table A1D - (i)LONGLEAT ADDITIONAL BUILDING AND REFURBISHMENT Y/E April 2003
Contract Villa Refurbishment Supplier Cristettes Ltd, David A Rose, Deceuninck Ltd, Designs UK Aims Group Ltd, Fatra, Mitre Furnishings, Sony Ashley House, ABS Builders, Aimbry, Allibert, Alltools, Beauvale Furnishings, DC Judd, Edmundson Electrical, Franklite, Hendon, Inman & Co Ltd, Jackson Building Centre, Macraft, Omicron, Quarry Manufacturing, Regal Ceramic, Stoves, Tudor House, Victoria Carpets, Williams Self Drive. Acomo International, Aqua Fleur, De Graaf, ELight, Fetum, Grosfillex, Ocriet Fabriek, Wirsbo-pex BV Time out Club Consortium, West Wiltshire District Council Aims Group Ltd, Batsford Timber Ltd, BT Sales, Cross Leigh, Wessex Signage ABS Builders, Amtico, DTP Group, Elliot Group Ltd, Findel Education, Flex Systems Ltd, Galt Education, Hope Edication, Inman & Co Ltd, Jackson Desing Associates, Kirton Playworks, Little Tikes, Sentinel Lighting, Victoria Carpets David A Rose, Nisbets, West Wiltshire District Council Ace Group, Cross Leigh, J Bolton & Son, Leisure Manufacturing, Space Catering BT Payphones, Darrol Ltd, Dimension Data, HBA Creative, Heartbeat Manufacturers, Jackson Design Associates, Construction Local 23,956.40 302,447.11 602,497.40 931,438.03 Regional National EEC

93,641.23

1,346.90 5,883.31

288,277.00

358,043.29

JDS Project

1,667.47 141,162.76

272,550.39

Peak Projects, Polyflor, Satelliet UK Ltd, Simms Decorating, Toshiba Tec, Victoria Carpets, WG Pollard Parc Market Ian Hobbs, Nisbets J Bolton & Son, T&B Refurbishment Country Choice Foods, Designs for Living, Kaiser & Kraft, Masterfloor, Pullman International, Simms Decorating, Tecform Aircontrol Systems, Designs UK Ace Group, BT, Caliba, Cross Leigh, Elstead Lighting, Global Food Svs M Design, Space Catering Equipment Amtico, Checkmate Industries, Continental Chef Supplies, Country Seat Ltd, Cubby Construction, Jamesons Curtains, Target Furniture, TTL Music, Tudor House, Victoria Carpets 7,894.30 42,344.91 22,206.96

Rajinda

2,455.22 189,728.74

69,022.39

Hair & Beauty
Designs UK, Ian Hobbs, Wessex Signage BT, Caliba, Cross Leigh, Sony ABS Builders, Amtico, Design for Living, Dimention Data, DTP Group, Edmundson Electrical, Ege Carpets, Flex Systems Ltd, Lynn Carpet Centre Ltd, Masterflor, Salons Direct Total Spend 2,499,280.43
1,929.00 8,673.09 14,153.00 22,888.93

Head Office, Suppliers Longleat, Suppliers Oasis Whinfell Suppliers Head Office, Suppliers. Head Office, Suppliers. Head Office, Suppliers Head Office, Suppliers Head Office, Suppliers Longleat, Suppliers Head Office, Suppliers Elveden and Longleat Sherwood, Sherwood, Suppliers Suppliers
EC2V W1N W4 W1B RG24 HP4 CV35 RG45 OX9 HP17 OX14 CV35 SG12 CV8 NN6 KT13 SW8 W1S NW10 HP15 W2 UB2 HP11 SG4 SE1 SW19 UB6 W1T HP14 CV37 HA3 N3 CV7 CV7 EC1R N10 W1V SG13 SL1 N9 SL1 EC1R UB8 IG8 SM3 EN5 E14 RG2 KT12
National Suppliers - All Elveden and Oasis Head Office, Suppliers Head Office, Suppliers. National Suppliers - All Sherwood, Suppliers Head Office, Suppliers Oasis Whinfell Suppliers Head Office, Suppliers Longleat, Suppliers Head Office, Suppliers Elveden and Longleat National Suppliers - All National Suppliers - All National Suppliers - All Longleat, Suppliers National Suppliers - All Oasis Whinfell Suppliers Head Office, Suppliers Head Office, Suppliers Head Office, Suppliers Longleat, Suppliers Head Office, Suppliers Sherwood and Elveden Elveden, Suppliers Head Office, Suppliers National Suppliers - All National Suppliers - All National Suppliers - All Sherwood, Suppliers Head Office, Suppliers Head Office, Suppliers Head Office, Suppliers
EXXCOM FABRIS LANE LTD FABULOUS BAKIN BOYS LIMITED FALCON GAMES FALK ENTOMOLOGY FEVA (UK) LTD FILM BANK DISTRIBUTORS LIMITED FINE CONFECTIONERY COMPANY LIMITED FIRE COVER SYSTEMS (UK) LTD FIRE PROTECTION ASSOCIATION FIRST QUENCH RETAILING LTD FISHER OUTDOOR LEISURE PLC FITCH DESIGN CONSULTANTS LTD FITCLUB INTERNATIONAL FLIGHTS OF FANCY FLORINGO LTD - HAYES FLUTTERBYES & CO FOUR SQUARE FRESH AIR - SPORTSMASTER FUNNYBONES FUNTIME GIFTS LTD G N BURGESS G P X GROUP PLC GALLAGHER BASSETT CLAIMS GBS - GENERAL BATTERY SUPPLIES GENIX IMAGING LTD GLAXO SMITHKLINE NUTRITIONAL GLOBAL FOODSERVICES EQUIPMENT LTD GNZ DESIGNS LTD GOLD & SONS LTD GONDRAND UK GREEN LIGHT GUEST INTERNATIONAL LTD HADDONSTONE LIMITED HAFELE (DO NOT USE) HALPERN HANFARE PROTECTIVE CLOTHING LTD HANNAH REED & ASS (DNU - SEE NOTES) HANOVIA LTD HARBER DISPLAY HARTNOLL LTD HAY GROUP HAYMARKET PUBLISHING SERVICES LTD HAYS ACCOUNTANCY PERSONNEL HCIMA HOSPITALITY ASSURED LIMITED HENRY STEWART PUBLICATIONS HUCKLE N C HUMAN RESOURCES MAGAZINE (do not use)
Head Office, Suppliers Head Office, Suppliers Longleat, Suppliers National Suppliers - All Head Office, Suppliers National Suppliers - All Sherwood, Suppliers Sherwood, Suppliers Oasis Whinfell Suppliers Head Office, Suppliers National Suppliers - All National Suppliers - All Head Office, Suppliers Head Office, Suppliers National Suppliers - All Head Office, Suppliers National Suppliers - All Longleat, Sherwood, Suppliers Suppliers National Suppliers - All Head Office, Suppliers Sherwood, Suppliers Oasis Whinfell Suppliers Head Office, Suppliers Elveden, Suppliers Oasis Whinfell Suppliers National Suppliers - All Longleat, Suppliers National Suppliers - All Head Office, Suppliers Sherwood and Longleat Head Office, Suppliers Longleat, Longleat, Suppliers Suppliers Head Office, Suppliers Head Office, Suppliers National Suppliers - All Head Office, Suppliers Longleat, Suppliers Longleat, Suppliers Oasis Whinfell Suppliers Head Office, Suppliers Head Office, Suppliers Sherwood, Suppliers. Head Office, Suppliers National Suppliers - All Head Office, Suppliers

BA13 BABA6 BA2 SN10 BS18 BA11 BA11 BA11 BABA12 BA14 BA11 BA6 BA12 BABA13 BA11 SNBA12 BA1 SP3 BA13 BA11 BA76,941 8,769 132,307 45,552 25,832
BAO, MRS CAROLINE AYLESBURY COATES & PARKER LTD CORP LYN DOBBINS A DOEL PATRICIA DOUGLAS JENNIFER ENERGY BATH INTERIORS & DESIGN H J KNEE LTD LANGFORD H LONGHORN WESTERN RIDING LONGLEAT ENTERPRISES M C GOLF SUPPLIES MORRISON C NICK J MITCHELL NOELLE HOPKINS PAULA YOUNG SABRE SCUBA WHITE HORSE TREKKING CENTRE WOOLPACK INN YOUNG RICHARD (FIT 3 PERFORM) CCF PLC CITADEL SYSTEMS LTD CITY ELECTRICAL FACTORS (SALISBURY) D.F BLANCHARD (SALISBURY) LTD DAVE LUCEY LIMITED ECLYPSE TECHNICAL SERVICES ELECTRONIC CONTROL SYSTEM LTD FROME HIRE
TAI CHI AQUA SANA CYCLE CENTRE LEISURE SERVICES JDS - THIRD PARTY LS - THIRD PARTY LS - THIRD PARTY LS - THIRD PARTY CYCLE CENTRE JDS - ACTIVITY HORSE RIDING LS - THIRD PARTY GOLF SPORTS EQUIPMENT JDS ACTIVITY JDS - THIRD PARTY R&R THIRD PARTY LS - THIRD PARTY STSP - ACTIVITY JDS - PONIES ACCOMMODATION JDS THIRD PARTY MAINTENANCE - CEILINGS MAINTENANCE MAINTENANCE - ELECTRICAL MAINTENANCE - BUILDING MAINTENANCE MAINTENANCE - TECH INFRASTRUCTURE MAINTENANCE - TECH INFRASTRUCTURE MAINTENANCE - ENGINEERING
Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Leisure Services Maintenance and Repair Maintenance and Repair Maintenance and Repair Maintenance and Repair Maintenance and Repair Maintenance and Repair Maintenance and Repair Maintenance and Repair
SP7 BA12 BA12 BA12 BA13 BA14 BA11 BA1 BA14 BA11 BA12 BA12 SN13 BA11 BA3 BA3 BA12 BA13 BA12 BA3 BASP2 BA2 SP2 SP2 BA11 BA11 BA11 BA11 296,933
G & N CARPET CLEANING HAVEN FIRE SECURITY CONSULTANTS LTD LAWRENCE FAIRFIELD LTD P & G SERVICES (FROME) LTD RYGOR COMMERCIALS LIMITED SERVICEMASTER - see notes SOUTHERN FIRE EXTINGUISHERS STAGECRAFT LTD VAUGHAN AGRI WAKEFIELDS REPAIR CENTRE WESSEX WASTE DISPOSAL LTD WHEELERS (WESTBURY) LTD WILLIAMS SELF DRIVE SERVICE WILTS WHOLESALE ELECTRICAL CO. ACE SUPPLIES BARTERS FARM NURSERIES BUCKINGHAM BALLOONS LTD FLOWERSCENE IAN HOBBS TECHNICAL SERVICES LIMITED LAKESIDE GARDEN CENTRE MARKLEW N MINES LEISURE HIRE NES-BITTS RAY TUCK ROUND TIMBER CONTRACTER SIMS BARRY STATIONERY PLUS TJM HAIR & BEAUTY SUPPLIES LTD WESSEX BATTERIES WHITE HORSE MARQUEES LIMITED

Analysis of the major development projects at Oasis Whinfell during 2004/5 identified that a total of 1.3m was spent on Oasis projects with; a) Contractors local to Sherwood i.e. Bowmer & Kirkland building services as follows; Lucianos/Platform 5 Total 1.34m 1.34k
In addition to the above, the new Head Office facility was built by a contractor local to Sherwood i.e. Cleggs. This project spanned two financial years but the total spend with Cleggs for this project during 2004 was 3.6m. The above projects have therefore inflated the spend figures for suppliers local to Sherwood by 5.3m, and local to Elveden by 3.2m. The local/regional/national supplier spend evolves continuously and the level of spend per region can vary considerably from year to year. Center Parcs carries out a rolling refurbishment programme for all villas, and on average refurbishes two facilities per village each year. In recent years we have employed Pearce construction (based in Bristol) to build the new Lucianos restaurant facility at Longleat with a contract value of 1.8m. In addition, George & Harding (based in Bournemouth) recently commenced work on the new Aqua Sana facility having successfully tendered for the project, to the value of 1.77m. There are also a number of other contractors from the region that have been employed for various projects e.g. AB shop-fitting (Bristol) and Ernest S. Till & Co. (Electrical contractor based in Bristol).
The above demonstrates our continuing efforts to use local and regional suppliers wherever possible, and we continue to actively seek the right local/regional contractors, this ongoing process will help to rebalance the disparity in spend between the areas surrounding the Villages going forward. It is worth noting that the local/regional area surrounding Longleat has fewer major construction companies than either Sherwood or Elveden, and indeed we do not envisage a problem sourcing local/regional suppliers to Warren Wood as we know there are good local contractors situated within the Bedfordshire area. Other existing suppliers i.e. non contractors, have been selected and nominated based on business requirements. In some cases products and services of a supplier initially selected to supply one village locally have then subsequently been rolled out to the other villages e.g. Thos. Ridley. The review of the supplier spend in 2004 identified that of the top twenty suppliers, there were 9 national suppliers listed i.e. those that supply 2 or more villages. Of these, 2 are based within a 50 mile area of Sherwood and account for 4.9m or 4% total spend, 1 is based close to Elveden and accounts for 2.3m or 2% total spend, and 1 supplier based close to Longleat and accounts for 1.4m or 1% total spend. Incidentally, 4 of the suppliers listed are based within a 50mile radius of Warren Wood and together account for 5.4m, or 4.5% total spend. It is highly likely that the products supplied by these 4 national suppliers will also be required for the new Village, and this will subsequently benefit the local area via the increased spend with those suppliers already located in the vicinity. We aim to purchase from local suppliers where feasible, however, each product and supplier is selected based on the requirements of the business taking into consideration current suppliers of that product or service to the business as a whole. This involves commercial checks, in order to protect corporate interests, Center Parcs' guests and potential suppliers, minimising risks and ensuring that sourcing arrangements benefit all parties. These standards apply to all procurement categories. The process of selecting local suppliers has been formalised in the attached document.

CATEGORIES Foodstuffs Providing the above pre-qualification criteria is satisfied, local suppliers offering comparable ranges are favoured. Exceptions are branded items unavailable locally and imported foods (though these may be sourced from local distributors with appropriate accreditation.) In this category, additional standards required from suppliers are; - Evidence of EFSIS Safe and Legal or higher BRC accreditation. As a minimum and to further support local sourcing, suppliers must agree to follow an EFSIS programme to achieve Safe and Legal accreditation, prior to start of trading. As it is recognised that small local suppliers may be commercially disadvantaged when benchmarked against larger national groups, Center Parcs will pay up to a 3% premium for comparable locally sourced produce. This is intended to promote local sourcing. Contractors Providing that pre-qualification is satisfied, preference is given to local contractors and craftsmen who provide, for e.g. building, engineering, plumbing, electrical, joinery, painting and decorating, carpet-fitting, forestry, fencing and landscaping. This includes installation, servicing and maintenance. If undertaking work on a Center Parcs site, specific additional requirements are; Evidence of Public and Products Liability Insurance cover to a minimum value of 5million each claim Evidence of Employers Liability Insurance cover to a minimum of 10million each claim Evidence of Professional Indemnity or Contract Works Insurance (specific projects only, value as defined by the Insurance Manager in collaboration with the Project team
Services Providing that pre-qualification is met, preference is given to local providers of consultancy, recruitment, photography, entertainment, third party leisure services e.g. equestrian, and local transport e.g. taxis, buses. (Local providers include local offices representing a national company e.g. KPMG) If undertaking work on a Center Parcs site, specific additional requirements are; Evidence of Public and Products Liability Insurance to a minimum of 5million (exceptions are made for entertainers to encourage local sourcing depending upon the specific nature of their service) Evidence of Employers Liability Insurance cover to a minimum of 10million (exceptions are made for entertainers to encourage local sourcing depending upon the specific nature of their service)

Local to Home 52 (58.4%) 7 (7.9%) 5 (5.6%) 11 (12.4%) 7 (7.9%) 6 (6.7%) (1.1%) (18.4%)
On the Journey 98 (26.6%) 6 (1.6%) 24 (6.5%) 46 (12.5%) 95 (25.8%) 84 (22.8%) (2.7%) 5 (1.4%) 368 (76.0%)
Local to Center Parcs 17 (47.2%) 3 (8.3%) (8.3%) 6 (16.7%) 4 (11.1%) 2 (5.6%) 1 (2.8%) (7.4%)
Total 167 (34.5%) 16 (3.3%) 29 (6.0%) 51 (10.5%) 108 (22.3%) 94 (19.4%) 2 (0.4%) 12 (2.5%) 5 (1.0%) 484 (100%)
F11. Amongst the three villages the pattern was very similar with most purchases taking place on the journey. The most commonly visited outlet was a supermarket followed by motorway services or a caf/restaurant/pub. 78% of stops made by
respondents from Longleat were on their journey in comparison to 67.5% from Sherwood. This may in part be due to the longer journey times travelling to Longleat rather than Sherwood. F12. At Sherwood, 15% of visits were to an outlet local to Center Parcs whilst only 7% of visits from Elveden and 3% from Longleat were to a local outlet. Again the most common outlet visited for all three villages was a supermarket. b. Location and Type of Outlet (Sherwood) Table S9 Type of Outlet Supermarket/Co-op Newsagent/small shop Dept. Store/ Retail Park Petrol Station Motorway Services Caf/Restaurant/Pub Take-away Shop Overnight Accommodation Other Total
Local to Home 14 (70%) (5%) 1 (5%) 3 (15%) 1 (5%) (17.5%)
On the Journey 24 (31.2%) (18.2%) 4 (5.2%) 24 (31.2%) 11 (14.3%) (67.5%)
Local to Center Parcs 9 (52.9%) 2 (11.8%) (11.8%) 2 (11.8%) (11.8%) 17 (14.9%)
Total 47 (41.2%) 2 (1.75%) 15 (13.2%) 7 (6.1%) 29 (25.4%) 12 (10.5%) 2 (1.75%) 114 (100%)
c. Location and Type of Outlet (Elveden) Table S10 Type of Outlet Supermarket/Co-op Newsagent/small shop Dept. Store/ Retail Park Petrol Station Motorway Services Caf/Restaurant/Pub Take-away Shop Overnight Accommodation Other Total
Local to Home 18 (58.1%) 2 (6.5%) 2 (6.5%) 1 (9.7%) (6.5%) (9.7%) (3.2%)
On the Journey 33 (25.8%) 4 (3.1%) 3 (2.3%) 18 (14.1%) 31 (24.2%) 34 (26.6%) (3.9%) (74.9%)
Local to Center Parcs 5 (41.7%) 1 (8.3%) 3 (25.0%) 2 (16.7%) (8.3%) (7.0%)
Total 56 (32.8%) 7 (4.1%) 5 (2.9%) 21 (12.3%) 36 (21.1%) 39 (22.8%) (4.1%) (100%)

(18.1%)

d. Location and Type of Outlet (Longleat) Table S11 Type of Outlet Supermarket/Co-op Newsagent/small shop Dept. Store/ Retail Park Petrol Station Motorway Services Caf/Restaurant/Pub Take-away Shop Overnight Accommodation Other Total

Local to Home 20 (52.6%) 5 (13.2%) 2 (5.3%) 7 (18.4%) 2 (5.3%) 2 (5.3%) (18.3%)
On the Journey 41 (25.2%) 2 (1.2%) 7 (4.3%) 24 (14.7%) 40 (24.5%) 39 (23.9%) (3.1%) 5 (3.1%) 163 (78.4%)
Local to Center Parcs 3 (42.9%) 1 (14.3%) 1 (14.3%) 2 (28.6%) (3.4%)
Total 64 (30.8%) 7 (3.4%) 9 (4.3%) 32 (15.4%) 43 (20.7%) 43 (20.7%) (2.4%) 5 (2.4%) 208 (100%)
Amount Spent F13. On average, respondents from all three villages spent approximately 38 on their purchases. Most money was spent on groceries, around 38 per respondent followed by purchases for petrol with an average of 36. The most common purchase was for food where on average 19 was spent. F14. There was a similar pattern across each of the villages. At Sherwood, an average of 35 was spent during the journey with the most common purchase being food and the most money being spent on groceries and petrol; around 36 and 29 respectively. Expenditure on the journey to Elveden was the highest of the three villages at an average of 42. Food was again the most common purchase and the most money was spent on other purchases, 92, followed by groceries and petrol; 36 and 38 respectively. At Longleat, an average of 35 was spent on the journey. The most common purchases was again food (an average of around 19) and the most money was spent on groceries and petrol; 39 and 38 respectively. Table S12 Average Spend on food on groceries on newspapers on petrol on other Total
Sherwood 17.25 35.80 6.46 29.11 21.32 35.32
Elveden 20.13 35.79 6.56 38.13 92.00 41.77
Longleat 18.78 39.32 3.68 38.00 21.75 35.37
All 18.87 37.04 5.16 35.88 33.20 37.42
Did you visit any attractions or tourism destinations on your journey? F15. Around 5% or 40 respondents overall said they had visited a tourist attraction on their journey to the Center Parcs village. Five respondents (less than 1%) had visited more than one attraction. Most, 44.4%, had visited a stately home / garden and a further 28.9% said they had visited a town but did not specify an attraction. Of those who had visited a stately home / garden, 89% had visited Longleat. F16. At Sherwood, around 5% or 10 respondents had made 12 visits to tourist attractions on their journey. 50% of the visits were to a Country Park / Forest Park
close to the village. Visitors to Elveden were the least likely to have visited other attractions on their journey. Around 2% or 5 respondents had made 6 visits on their way to Elveden. Of those who had made a visit, 3 had visited another town. In contrast, visitors to Longleat were the most likely to have visited a tourist attraction on their journey. Here, around 11% or 25 respondents made 27 visits in total. 67% of these visits were to a stately home / garden (Longleat itself) and a further 30% were to a town en route. Table S13 Type of Attraction Golf Course Go-Karting Horse Riding Other Sports Stately Home/ Garden Country Park / Forest Park Childrens Playground / Adventure Park Craft Market Art Gallery / Exhibition Overnight Accommodation Church Other (incl. whole town) Total

 

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