A) Download Line 6 Monkey. This program will allow you to update your product via USB. Make sure that you update all of the items that have "caution" icons next to them (flash memory, firmware, drivers, etc.). Once those items are updated, they will turn into green check marks. A reinstall of your FLASH MEMORY will reset your POD XT device back to FACTORY SETTINGS. B) The first thing you want to do is determine what version Flash Memory your POD is and compare it to our latest version. If your version matches the latest than an update will not be necessary. In order to determine what version Flash Memory you have please select the Tuner button (POD XT, Pro) or the Output Mode System button (Live) and scroll down using the select knob to the last page. Your version of Flash Memory will be displayed on the LCD screen along with your POD's USB Firmware version and the Electronic Serial Number (ESN). With the Flash Memory installation you also have the option of saving your patches. If you have version 1.01 you will need to update the unit with MIDI If your POD has a Flash Memory version later than 1.01, you can use your USB connection. Before the Flash update can begin, you must download and install the drivers for your POD using our intelligent updater and utilities tool, Line 6 Monkey. Once the Line 6 Monkey software is running you will want to go to the Updates tab and select drivers. At this point you will want to TURN OFF THE POD. Once selected click on Update selection. Line 6 Monkey will now download the drivers to your computer. When Monkey has finished downloading the drivers, it will notify you that it will close out in order to run the driver install wizard. Click OK. Follow the steps of the driver install wizard closely. Turning the POD back on will prompt the Windows found new hardware wizard. (If it does not please go to the bottom of the page for additional instructions. You will need to follow the prompts for the Windows found new hardware wizard and will eventually come to a prompt regarding the windows signature of the driver. Once accepted your drivers for the POD will now be in place. The next time you launch Line 6 Monkey it will recognize the POD and take you straight to the updates tab if there are still updates available for your POD. Now that you have successfully installed your drivers it is time to update the Flash Memory. Go to the Updates tab in Line 6 Monkey. Highlight Flash Memory so that it is in blue. Select Update Selection on the right hand side of the screen. The Flash Memory download will begin. Please follow the instructions the Line 6 Monkey gives you closely after beginning the download. ^^^If your windows found new hardware wizard does not appear you can force the prompt by going into your device manager (Right Click on My Computer>Manage>Device Manager) and right clicking the Unknown Device and selecting update driver. It is really easy to tell what device the POD is if you turn it on and off while looking at your device manager list. - If you want to restore the factory presets on your POD, when you get to the Patch Management Options screen, remember to choose: Install the new default patches included in this update (all existing patches will be erased). Note: this will not change any model packs installed on your unit