Router configuration Guide

Rev.1b

Routers configuration Guide for Digimerge Digital Video Recorders and Network devices
Digimerge Technologies Inc. 300Alden Road Markham Ontario Canada L3R4C1 tel: (905)946-8477 fax: (905)947-0138

Table of Contents

INTRODUCTION...... 4 THE ROUTER CONFIGURATION..... 4 PORT FOWARDING AND DMZ OPTIONS.... 5 BEFORE YOU START...... 5 1. THE PORT FORWARDING RULES.... 5 2. THE DMZ feature..... 6 LIST OF PORTS FOR DIGIMERGE NETWORK DEVICES.... 7 ROUTERS SECTION..... 8 LINKSYS...... 9 BEFDSR41W, BEFN2PS4, BEFSRU31, BEFSRU31, BEFSR41 V1& V2, BEFSR V2FW 1.40.2, BEFSR41 V3 V4 & V5, BEFSR81, BEFSX41, BEFSX41-CA, BEFVP41 V1&V2, BEFVP41-CA, BEFW11S4, BEFW11S4 V2,V3, & 3.2, BEFW11S4 V4, BEFW11S4-CA V2 & V4, WRT51AB, WRT55AG... 9 LINKSYS. WIRELESS..... 11 BEFSR41-CA, BEFSX41 V1.50, BEFW11S4 V1.50.10, BEFW11S4 V1.50.14, RT31P2, WAG54G, WRK54G, WRT54G, WRT54G V1.1 V2 & CA, WRT54G V2.04, WRV54G, WRV54G-CA... 11 DLINK...... 13 MODELS DI-514, DI-524, DI-604, DI-614+, DI-624, DI-704P (REVB), DI-704P (REVC), DI-704UP, DI-707P, DI-714P+, DI-754, DI-764, DI-774, DI-784, DI-804HV, DI-808HV, AND DI-824VUP:... 13 SMC...... 14 2804WBRP-G, 2804WBR V1, V2, 7804WBRB.... 14 ACTIONTEC...... 15 GT701-WG, GT704WR, R1020S, R1020S(U), R1520SU, R1524SU-1.... 15 NETOPIA...... 17 CAYMAN 3300...... 17 WESTELL DSL MODEM/ROUTER.... 19 B90-2200- 30-05 ( BELLSOUTH )..... ( VERIZON )..... 22 VERSALINK 327W...... 22 BELKIN...... 24 F5D5231-1..... 24 NETGEAR...... 26 RP614V1 & V2, WGR614, WGT624V1 & 2,.... 26 DG824M V1.3..... WIRE...... 28 1000HW, 1000S, 1000SW, 1800HG..... 28
ZOOM....... 30 X4 5551..... 30 EFFICIENT (SIEMENS)...... 32 SPEEDSTREAM 5100,5200, 5400, 5500.... 32 ZYXEL...... 33 ZYWALL1, ZYWALL2WE, ZYWALL2, ZAWALL10, ZYWALL100.... 33 UNICOM WIRELESS..... 34 GIGAFAST...... 35 EE-400-R...... 35 APPENDIX A...... 36 HOW TO ACCESS THE ROUTER CONFIGURATION SCREEN.... 36 APPENDIX B...... 37 SELECTING AND ASSIGNING AN IP ADDRESS FOR YOUR NETWORK DEVICE... 37 TROUBLESHOOTING..... 39

INTRODUCTION.

The purpose of this manual is to help distributors, installers and customers in general to configure their routers for use with a network device such a digital video recorder, video server etc. Our goal is to provide enough information to configure the router and successfully connect to the cameras over the internet. This manual shows most common router models on the market. If your router it is not listed in the manual identify the other routers listed and see if there is a similar one. Let us know if your router is not listed so we may add it in future revisions.
THE ROUTER CONFIGURATION.
The router configuration screen is the last step in the process to view and access the cameras over the Internet (WAN). The connection and configuration will depend from the network topology, configuration and environment. Most digital video recorders and Network devices commonly are connected in a Local Area Network (LAN) and the Router is connected usually to a DSL modem or cable modem. The Router configuration is vital to connect properly to the internet and view the cameras from a remote location.
ROUTER with a 4 ports switch in a WAN / LAN environment.
ROUTER with 4 PORT embedded switch

(Internet)

Router : commonly two LANs or WANs or a LAN and its ISP network. Routers are located at gateways, the places where two or more networks connect, and are the critical device that keeps data flowing between networks and keeps the networks connected to the Internet. When data is sent between locations on one network or from one network to a second network the data is always seen and directed to the correct location by the router. They accomplish this by using headers and forwarding tables to determine the best path for forwarding the data packets; and they use protocols such as ICMP to communicate with each other and configure the best route between any two hosts. The Internet itself is a global network connecting millions of computers and smaller networks so you can see how crucial the role of a router is to our way of communicating and computing.

INTERNET

External IP : 24.116.50.6

ROUTER #2 ROUTER #2

Broadband Modem

192.168.1.125:2000

This figure shows an example of how a user access a video server/camera from a remote location using the IP from Router #2 and port 2000 on a a PC
For a more detailed explanation of the port forwarding procedures visit : http://www.portforward.com/help/portforwarding.htm Digimerge Technologies Inc. 300Alden Road Markham Ontario Canada L3R4C1 tel: (905)946-8477 fax: (905)947-0138
LIST OF PORTS FOR DIGIMERGE NETWORK DEVICES
FAMILY DGR200 Series DGN200 Series Video server DHT300-400 Series VCD300 Series MODELS 201, 204 209, 216 D4202 304,308,316 404, 409, 416 304, 308, 309 PORTS 80, 1080, 2080 Any Any 4 ports needed
TCP Ports Log On. 7000 ( * ) Live transmission :8000-8001 ( * ) Remote Playback: 9000-9001 ( * ) Automatic connection when alarm is activated :8003 Checking server alive:8002 ( * ) Time sync : 3000-8900 ( * ) Two way audio : 7010-7011-7021 Web port : 80,2000 ( * ) DDNS Server : 10101, 43300 ( 1 ) UDP ports 11000 ( 1 )
COMMENTS Default port is 80 Fixed port Only one port is needed. Default port is 80. Only one port is needed. Suggested alternated port : 2000 Default port is 80. Only one port is needed. Suggested alternated port : 2000 Default ports are: 5000-5003 Fixed ports. Web port is 80 and 2000. * Mandatory ports (1 )These ports are used to work with the DDNS server
4 channel PCI Video capture card
QDRports needed Any port from a range from 2000-65000 QDUports needed Any port from a port range from 2000-65000
4 channel USB video capture card
Default ports: Video port :2000 Audio port: 2001 PTZ control : 2002 Remote Search :2003 Default ports: Video port :2000 Audio port: 2001 PTZ control : 2002 Remote Search :2003
Note : Port 80 is the http port for the Internet browser and it is usually blocked by the Internet
Service Provider. We recommend using a different port like 2000 to avoid possible problems.

ROUTERS SECTION

This section shows the procedure to create port forwarding rules. The information is presented by manufacturer and model.

LINKSYS

BEFDSR41W, BEFN2PS4, BEFSRU31, BEFSRU31, BEFSR41 V1& V2, BEFSR V2FW 1.40.2, BEFSR41 V3 V4 & V5, BEFSR81, BEFSX41, BEFSX41-CA, BEFVP41 V1&V2, BEFVP41-CA, BEFW11S4, BEFW11S4 v2,v3, & 3.2, BEFW11S4 V4, BEFW11S4-CA v2 & v4, WRT51AB, WRT55AG

Log in to the Router's Web-based Utility. (This is usually done by opening your web browser, entering 192.168.1.1 in the Address field ( or your default gateway IP address from your PC ), and pressing the Enter key. You should see the following screen. On the left hand side put the name of the application.
Application name: can be any description of your Network Device attached on you LAN
You are forwarding ports in the Customized Application box. In the Ext. Ports box put the port ranges you wish to forward. If you are unsure of the port range/ranges check the Ports list page or the network device (*) model you are working with. Example : For port 1080, start with port 1080, and end with port 1080.
Press the STATUS Tab and write the WAN IP address for future reference for the remote connection. To open the ports press on the ADVANCE tab on the top and Select Port Range Forwarding
Check on the protocol type TCP, UDP, or just both. Check both if you are unsure of the protocol type. In the IP Address box, enter your Network device(*) IP address Click the Enable check box on the right hand side. If you have more ports continue with the next line. Click Apply at the bottom of your screen to save your changes
(*) See page 5 for more information
DISABLE BLOCK WAN REQUEST FEATURE. Press the Advance tab and select the Filters tab. Click and disable the Block Wan request feature. When finish click on Apply to save the changes.
DMZ OPTION If you dont want to enable the port range forward feature you can use the DMZ option to open all the port at once. Click on the Advance tab on the top Click on the DMZ Host option
Enter your network device (*) IP address and press apply.

LINKSYS. wireless

BEFSR41-CA, BEFSX41 V1.50, BEFW11S4 v1.50.10, BEFW11S4 v1.50.14, RT31P2, WAG54G, WRK54G, WRT54G, WRT54G v1.1 v2 & CA, WRT54G v2.04, WRV54G, WRV54GCA
Log in to the Router's Web-based Utility. (This is usually done by opening your web browser, entering 192.168.1.1 in the Address field ( or your default gateway IP address from your PC ), and pressing the Enter key.) You should see the following screen. On the left hand side put the name ** of the application. You are forwarding ports in the Application box. ** Application name: can be any description of your Network Device attached on your LAN In the Start and End boxes put the port ranges you wish to forward. If you are unsure of the port range/ranges check the Ports list page or the network device model you are working with. Example : For port 1080, start with port 1080, and end with port 1080. Check the protocol type TCP,UDP, or just both. Check both if you are unsure of the protocol type. In the IP Address box, enter your Network Device (*) IP address to forward the ports to. Click the Enable check box on the right hand side. If you have more ports continue with the next line. Click Save Settings at the bottom of your screen to save your changes

Press the STATUS Tab and write the WAN IP address for future reference for the remote connection. To open the ports press on the Applications and Gamming Tab on the top. Click on Port Range Forward Option
DISABLE BLOCK WAN REQUEST FEATURE. Press the SECURITY tab Click and disable the Block Wan request feature. When finish click on Save Settings to save the changes.
DMZ OPTION If you dont want to enable the port range forward feature you can use the DMZ option to open all the port at once. Click on the APPLICATIONS GAMMING Tab on the top. Click on the DMZ option
Enter your local network device IP address and press Save Settings
Models DI-514, DI-524, DI-604, DI-614+, DI-624, DI-704P (revB), DI-704P (revC), DI-704UP, DI-707P, DI-714P+, DI-754, DI-764, DI-774, DI-784, DI-804HV, DI-808HV, and DI-824VUP:
Open your web browser and enter the IP address of your router (192.168.0.1). Enter username (admin) and your password (leave blank). Enter the private network device (*) IP address into the Private IP box. Select the protocol type from the Protocol type drop down box. If you are unsure of the protocol type select both if available. If both is not an option you would need to create a duplicate configuration, one with TCP selected the other with UDP selected. Enter the private port into the Private Port box. Generally you should enter the same port into the Public Port box. For port information check the Ports list page or the Network Device (*) model Example using port 1080 : Private Port 1080 Public Port 1080. The schedule should be set to Always. Put a dot in the Enable circle at the top to enable your profile. If you have more ports continue with the next line. Click Apply at the bottom of your screen to save your changes.
Press the STATUS Tab and write the WAN IP address for future reference for the remote connection. To open the ports press on the ADVANCE Tab on the top. Click on Virtual Server Option Enter the name of the service (Ex. Your DVR description) you are trying to forward ports for in the Name box.

DMZ OPTION

If you dont want to enable the ports feature you can use the DMZ option to open all the ports at once. Click on the Advance Tab and Select the DMZ Option.

Enter your network device local IP address click on enable and press Apply.
2804WBRP-G, 2804WBR V1, V2, 7804WBRB DMZ Option Only Open a web browser. In the address bar type the IP address of your router. This IP address is 192.168.1.2 by default. Press enter
Step 4: Click DMZ in the left hand menu. This will open up the screen below.
Step 2: You should now see a login screen and it should be prompting you for a password. We want to log in as administrator, so enter your administrator password here. By default the administrator password is smcadmin. Click the login button to log into the router. Step 3: Click Firewall on the left hand menu. This will drop down a sub-menu on the left hand side.
Step 5: A Static IP address is need for this function. Click in the Enable DMZ Yes radial button. In the Public IP address box, you enter the network device IP (*) address you wish to open to the internet. Click Apply at the bottom of the page. Click the STATUS menu at the left and write the WAN Internet IP address for future reference for the remote connection.

Actiontec

GT701-WG, GT704WR, R1020S, R1020S(U), R1520SU, R1524SU-1 Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.0.1.
Click on Port Forward on the left hand side. You should see the following menu.
Click setup/configuration. You should see the following menu. Enter the following information : IP Port Range. Enter a port range. Example : For port 1080, start with port 1080, and end with port 1080. Click ADVANCE at the side of the menu. You will see the following menu - Protocol : Select the protocol type , TCP or UDP - IP address : Enter your Network device (*) IP address. Click on ADD to add the settings to the box below. If you have more ports to open repeat the procedure. To finish click on Save and RESTART
DMZ OPTION. If you dont want to use the port forward feature you can use the DMZ option to open all the ports at once

Click on DMZ Hosting option
Click setup/configuration. You should see the following menu.
Enter the Network device (*) IP address, Then you click in the On radial button. Click ADVANCE at the side of the menu. You will see the following menu Now click on Save and Restart on the left hand side. The following menu should appear.
To finish click Save and Restart. Click the STATUS menu and write the WAN Internet IP address for future reference for the remote connection. (*) See page 5 for more information

NETOPIA

CAYMAN 3300 Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.1.254.
Click on CONFIGURE link on the top. Click on the ADVANCE link
Enter your user name and password. By default the username is admin, and the password is blank. Click the OK button to log in to your router.
Click the Expert Mode link on the left hand side of your screen.
On the ADVANCE Network menu click on the PINHOLES Option. This menu option will allows you to enable the port forwarding option.
Click OK to enter the export mode
Click the ADD button to add a new pinhole configuration to your Router.
If you finished click on the Alert button. The Alert button is a Yellow triangle at the left top area of your menu
Click on SAVE and Restart
-Pinhole Name: your network device name ( ex DVR, video server , or PC) -Protocol type: TCP or UDP -External port start : Enter you start port -External port end : you end port Example using port 1080. External start port 1080 External end port : 1080 - Internal IP address: Enter your Network device (*) IP address. ( ex DVR , video server or PC attached) - Internal port :Enter the lowest port. Example :If you open a range of ports from 80 to 1080, use 80 as the lowest port. Click the Submit button If you need to open more ports click on the ADD button and repeat the procedure. (*) See page 5 for more information.

WESTELL DSL MODEM/ROUTER

B90-2200- 30-05 ( Bellsouth ) Open a web browser like internet explorer or Netscape
Click the Expert Mode button on the left hand side of your screen. Then under Home click the Service Configuration button on the left hand side of your screen.
Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.1.1.
You should see a box prompting you for your username and password. Enter your username and password now. By default the username is blank, and the password is NOLOGIN. Click the OK button to log in to your router.

In the new menu that appeared under Configuration, click the NAT button.

Continue on next page.

Enter a name for the program or device you are forwarding ports for in the Service Name box. Ex : DVR Enter the ports to forward into the Global Port Range boxes. Example: for port 2000-2000 The smallest port number should go into the box on the left, while the largest port number should go into the box on the right. Main port the program uses into the Base Port box. This is your lower port from your list.
Click the Define Customer Service button to move to the next page
Examples: If you are using only one port like 2000 enter 2000-2000. If your are using a range of port like 80-1080, the base port is 80 Select the protocol type using the UDP or TCP radial buttons. Click the Next button when you are done making changes. Put a dot in the Port Forwarding Ranges of Ports radial button. Then click next at the bottom of this page
If you need to add additional ports, click the Add button. When you are done adding ports/protocol types, click the Close button Continue on Next page.
Once you finished adding all the ports go back to the service configuration screen
Use the Service Name drop down box to find and select the first configuration you just created for your network device name ( Ex DVR). Then click the Enable button to enable it. You will need to repeat this step for each service that you created Once you press enable the following screen will appear
Select and find your network device (*) IP address or enter your IP address to forward the ports and complete the procedure, Press Done to finish (*) See page 5 for more information
2200 ( Verizon ) Versalink 327W Open a web browser like internet explorer or Netscape
Click on Configuration on the top Menu and Select Service configuration
Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.1.1 Click the Define Customer Service button to move to the next page.
You should see a box prompting you for your username and password. Enter your username and password now. By default the username is blank, and the password is NOLOGIN. Click the Ok button to log in to your router. Put a dot in the Port Forwarding Ranges of Ports radial button. Then click next at the bottom of this page.
Enter a name for the program or device you are forwarding ports for in the Service Name box. Ex : DVR , Video server or PC. Enter the ports to forward into the Global Port Range boxes. Example: for port 2000-2000 The smallest port number should go into the box on the left, while the largest port number should go into the box on the right. Main port the program uses into the Base Port box. This is your lower port from your list. Examples: If you are using only one port, for example 2000, enter 2000-2000. Your base port will be 2000. If your are using a range of port like 80-1080 the base port is 80. Select the protocol type using the UDP or TCP radial buttons. Click the Next button when you are done making changes.

If you need to add additional ports or you need to specify both protocol types, click the Add button. Then repeat the above steps, and specify the other protocol or add another port. Once you finished adding all the ports go back to the service configuration screen
Use the Service Name drop down box to select the first configuration you just created at your device name (Example: DVR). Then click the Enable button to enable it. You will need to repeat this step for each service that you created Once you press enable the following screen will appear

BELKIN

F5D5231-1 Open a web browser like internet explorer or Netscape
In the one titled firewall click Virtual Servers. This will bring you to the following menu.
Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.2.1.
You should prompted for your password. Enter your password now. By default the password is blank. Click the Ok button to log in to your router.
We are going to be working in the table portion of this menu to forward ports. All the settings to forward a port or series of ports will go on one line. If you want to forward additional ports you can fill out a second line with additional information. Description box. A good description would be the name of the network device (*) (Ex DVR) you are forwarding ports for. Inbound Port box. Enter the port range. This range would be specified by entering the starting port number in the first box under inbound ports and the ending port number in the second box under inbound ports. Do the same thing for the Private Port boxes. - Type :Select the protocol type. TCP or UDP or Both. Note : If you are unsure of the protocol type, just select both. Continue on next page. (*) See page 5 for more information
On the left hand side you will see a series of four menus.
- Enter your network device (*) IP address you wish to forward in the Private IP Address box. Put a check in the Enable checkbox.
DMZ Option On the Setup screen select DMZ at the left area of your menu
Click on Apply changes to finish (*) See page 5 for more information ------------------------
You will see the following menu
Enter your Network Device (*) IP address and click on enable. Press Apply changes to finish (*) See page 5 for more information

NETGEAR

RP614v1 & v2, WGR614, WGT624v1 & 2, Open a web browser like internet explorer or Netscape
On the menu bar to the left under Advanced click Port Forwarding You should now be at the Port Forwarding menu as shown below.
Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.0.1.

To create a new port forward service click on Add Custom Service button.
You should see a box prompting you for your username and password. Enter your username and password now. By default the username is admin, and the password is blank. Click the Ok button to log in to your router
Enter the information requested on the menu. - Service Name : Enter the description of your DVR or device or service (PC). Ex DGR200 -Starting port. Enter the lowest port -Ending port. Enter the Highest port -Server IP address: Enter your network device(*) IP address
- Click Apply at the bottom of the menu to finish.
The basic settings window will be visible

DG824M V1.3

DMZ Option Open a web browser like internet explorer or Netscape
On the menu bar to the left under WAN Setup Options You should see the WAN setup menu
Click on Default DMZ server and enter your network device (*) IP address. Click on Apply to Save the settings.

2 WIRE

1000HW, 1000S, 1000sw, 1800HG Open a web browser like internet explorer or Netscape
Enter the IP address of your router in the address bar of your browser. By default the IP Address should be set to gateway.2wire.net The basic settings window will be visible
Click the Add a new user-defined application link in the Applications section. Click on the FIREWALL button on the top
Click FIREWALL SETTINGS in the firewall menu on the top of the screen
Enter the following information: -Application name. Enter the name of the program ( Ex. Your DVR, video server description ). -Protocol: TCP or UDP. -Port Range. From ( the lowest port) To ( the Highest port) -Protocol timeout ( seconds) : ----For TCP enter : 86400 ----For UDP enter : 600 -Map to Host port : Leave it empty -Application type: Set to None Click ADD Definition to add this definition to your router. Click the BACK button at the bottom page to go back to the previous menu. Select a computer option:. device ( your network device(*) IP address) or computer your want to forward. On the Applications list scroll down and find the Application you just created and highlight it. Click the ADD button to move it to the Hosted Application box at your right. Click DONE button at the bottom of the screen to finish Note :If you have multiple ports , you have to create an application for every range of ports. (*) See page 5 for more information

XEnter the IP address of your router in the address bar of your browser. By default the IP address should be set to 10.0.0.3
Click the Advanced Setup button at the top of your screen. You should now see the following screen.
You should prompt for your password. Enter your password now. By default the password is blank. Click the Ok button to log in to your router
Click the Advanced Setup button at the top of your screen. You should now see the following screen

Continue on Next page.

In the middle of this page you will see a NAT Options drop down box. Click the down arrow and select NAT Rule Entry Enter the following Settings
Take note of the Rule ID's that are in use. Usually you want these rule numbers to increment by 10. So the new rule you create should be 10 more than the largest rule number here. At the bottom of the page click Add. You should now see another window
1. Rule Flavor drop down box. Select RDR from the list. 2. Enter a number in the Rule ID box. This number needs to be unique, so some number that was not listed on the services page.( any number not listed) 3. IF Name box. Select ALL 4. Protocol drop down box : Select the protocol type of the ports you are forwarding.(if you dont know select ALL) 5. Local Address From : Enter your local device network (*) IP address 6. Local Address To : Enter your local DVR Ip address 7. Global Address From: Enter 0.0.0.0 8. Global Address To Enter 0.0.0.0 9. Destination Port From : Enter your lower port of your port range 10. Destination Port To : Enter the highest port of your port list. a. Example 80 - 1080 11. Local Port box : Put a zero in it. 12. Click the Save Changes button at the bottom of your screen. Once again click on Advance setup button at the top of your screen.Click on the IP filter button
The Security Level drop down box should be set to none. The Private Default Action, Public Default Action and DMZ Default Action should all be set to Accept. Click the submit button at the bottom of the page. Now we are going to save these changes.
Make sure to write your settings to flash, and reboot your router before the settings will take effect.
(*) See page 5 for more information.

EFFICIENT (SIEMENS)

Speedstream 5100,5200, 5400, 5500 Enter the IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.254.254

2. THE GUESSING METHOD

If it is difficult to get and IP address for the network , this method will help you to find an IP address easily for your network device ( * ).
2.1. ADDING A NUMERIC VALUE. First at all, we have to get some information from a
computer connected to the same network. See Appendix A to see how to get the information off the computer. Examples. If the computer connected on the same network has an IP address (example) as 192.168.1.68 , try adding 5 numbers to the last octet ( example , -> 68 + 5 = 73 ). The resulting number will be 192.168.1.73.
2.2 CHECKING THE IP ADDRESS. Once we have an IP address we want to try, we have to
check if someone is using the IP address before we assign it to the Network device ( * ). Go back to the computer at the DOS prompt windows according with procedure on Appendix A

On the DOS prompt

Type the following command :

ping 192.168.1.73

press ENTER
If you receive a reply from that means somebody is already using this IP address on the network. ( * ) See page 5 for more details
Lets try to use another IP address adding another number to the last octet ( lets add 4 numbers, 73 + 4 = 77 ) and try again. Example 192.168.1.77

Type :

ping 192.168.1.77
If you get a request timed out , the message means nobody is using the IP address and this means you can use it on your network device.
2.3. APPLYING THE SETTINGS. Once we selected the new IP address 192.168.1.77, we will need to use the same subnet mask and the same default gateway from the computer. In addition to
these values we need to make sure what port needs to be assigned to work properly according with the listed ports of your network device. ( See page 7 for a complete list ).
The final values ( example) for the Network device will be: EXAMPLE IP address Subnet mask Default Gateway

192. 255 192.

168. 255 168
Once you assigned the IP address on your network device. Perform a ping command to the device according with the ping procedure, If you have a reply from your respective device IP address that indicates your the connection is working properly on the LAN.

TROUBLESHOOTING

PROBLEM
I cant access the router configuration screen

SOLUTION

Check your cable connections Check if you entered the correct router (gateway) IP address Check if your computer has a Firewall blocking the IP address If you are using a DSL modem, check if you connection is down. Call your ISP to solve the problem. Check your DSL modem, make sure your connection is UP. Check the information on your network device has the correct information: IP address, subnet mask and default gateway according with the Appendix A. Check if you opened the correct ports.( see page 7 ) Check your cable connections. Call your router manufacturer.

I can access my router configuration screen but I dont have internet connection I opened all the ports on the router and I cant still connect to my remote Network device (DVR, video server)
I installed the Network viewer program and entered the WAN IP address I still cant see my cameras
Check if your computer is using a Firewall application like Norton Firewall. Check if you configured the correct port to receive the data from your remote location. If your network device support web browser, try using the IP address and port ( if needed) to see the cameras. If you can watch the cameras on your Internet browser, the problem could relate to an Internal firewall application. Check if your password is correct. Check if your wan IP address is correct