Before You Begin

Make sure you have the following: An active Internet connection An active Internet phone service account and its settings cable/DSL modem One computer for configuration of the Voice Gateway Analog telephone or fax machine with an RJ-11 phone cable
Connect one end of an Ethernet network cable (included) to the ETHERNET port of the Voice Gateway. Connect the other end to the Ethernet port of your PC. Connect one end of a different Ethernet network cable to the INTERNET port of the Voice Gateway. Connect the other end to your cable/DSL modem. Power on the broadband modem. Connect the included power adapter to the Voice Gateways power port, and then plug the power adapter into an electrical outlet. The power LED on the front panel will light up as soon as the Voice Gateway powers on. Power on your PC.
Configure the Voice Gateway
Launch the web browser on the PC. Enter 192.168.0.1/ advanced in the Address field (192.168.0.1 is the default local IP address of the Voice Gateway). Then press the Enter key. If your Internet Telephony Service Provider (ITSP) did not supply a password, you will not see a login screen. Proceed to step D. If your ITSP supplied a password, you will see a login screen. In the User Name field, enter user, the default user name for user access (this cannot be changed). Then enter the password supplied by your ITSP.

A B D C E

Proceed to the appropriate instructions for your Internet Connection Type: DHCP , Static IP or PPPoE. , DHCP 1 Select DHCP for the Connection Type. 2 If you use a cable modem, you may need to configure the MAC Clone Settings. (Contact your ISP for more information.)

Package Contents

Voice Gateway with Router Ethernet Cable RJ-11 Phone Cable Power Adapter User Guide on CD Quick Installation
Connect the Voice Gateway
Power off your network devices, including your modem and PC. Connect the RJ-11 phone cable (included) to the Voice Gateways LINE port and your telephone wall jack. Connect one end of a different RJ-11 phone cable to the Voice Gateways PHONE port. Connect the other end to your analog telephone or fax machine.

E MAC Clone Settings

Enable MAC Clone Service. If your service uses a specific PC MAC address, then select yes from the

Enable MAC Clone Service

NOTE: Make sure your PCs
Ethernet adapter is set to obtain an IP address automatically. For more information, refer to Windows Help.
setting. Then enter the PCs MAC address in the Cloned MAC Address field.
3 Click Submit All Changes. Static IP 1 Select Static IP for the Connection Type. 2 In the Static IP Settings section, enter the IP address in the Static IP field, the subnet mask in the NetMask field, and the default gateway IP address in the Gateway field.
The Router - Status screen will appear. Click the WAN Setup tab.

Static IP

Voice Gateway with Router

Quick Installation

Model SPA3102 Model No. No.
IMPORTANT: Do not connect the PHONE port to a telephone wall jack. Make sure you only connect a telephone or fax machine to the PHONE port. Otherwise, the Voice Gateway or the telephone wiring in your home or office may be damaged.
Use the Interactive Voice Response Menu
3 In the Optional Settings section, enter the DNS server address(es) in the Primary DNS and optional Secondary DNS fields. 4 Click Submit All Changes. PPPoE (most DSL users) 1 Select PPPoE for the Connection Type. 2 Enter the user name in the PPPoE Login Name field, and enter the password in the PPPoE Login Password field. 3 Click Submit All Changes. If the Voice Gateway is preconfigured by your ITSP then you , do not need to change any of the default voice settings. Refer to the documentation supplied by your service provider for more information. If you want to change the settings for your Internet phone service, refer to the User Guide, which is available on the Linksys website. If you want to configure network settings using the Interactive Voice Response Menu, refer to the next section. This section explains how to use the Interactive Voice Response Menu to configure the Voice Gateways network settings. You will use the telephones keypad to enter your commands and select choices, and the Voice Gateway will use voice responses. To access the Interactive Voice Response Menu: The settings you have saved will take effect after you have hung up the telephone. The Voice Gateway may reboot at this time.

Action

Interactive Voice Response Menu

Command

Factory Reset

Choices

Description
First, set the Internet Connection Type to static IP address; otherwise, you will hear, Invalid Option, if you try to set the static IP address. Use the * (star) key when entering a decimal point. First, set the Internet Connection Type to static IP address; otherwise, you will hear, Invalid Option, if you try to set the network or subnet mask. Use the * (star) key when entering a decimal point. First, set the Internet Connection Type to static IP address; otherwise, you will hear, Invalid Option, if you try to set the gateway IP address. Use the * (star) key when entering a decimal point. First, set the Internet Connection Type to static IP address; otherwise, you will hear, Invalid Option, if you try to set the IP address of the primary DNS server. Use the * (star) key when entering a decimal point.
Confirm Press 1. Cancel - Press * (star).
This feature may be protected by a password available only from your ITSP. If necessary, enter the password*. The Voice Gateway will request confirmation; enter 1 to confirm. You will hear, Option successful. Hang up the phone. The Voice Gateway will reboot, and all settings will be reset to their defaults. The Voice Gateway will request confirmation; enter 1 to confirm. You will hear, Option successful. Hang up the phone. The Voice Gateway will reboot and all user-configurable settings will be reset to their factory default settings.
Enter Interactive Voice Response Menu

Set Static IP Address

Use this command to enter the Interactive Voice Response Menu. Do not press any other keys until you hear, Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit. Hear the Internet connection type of the Voice Gateway. Hear the IP address assigned to the Voice Gateways Internet (external) interface. Hear the network or subnet mask assigned to the Voice Gateway. Hear the IP address of the Voice Gateway (usually the network router). Hear the MAC address of the Voice Gateway in hexadecimal string format. Hear the version number of the firmware running on the Voice Gateway. Hear the IP address of the primary DNS (Domain Name Service) server. Hear the port number of the Internet Web server used for the Web-based Utility. Hear the local IP address of the Voice Gateway. Enable/Disable WAN Access to the Web-based Utility 7932 Enable Press 1. Disable Press 0.

A PPPoE B C D

Use a telephone connected to the PHONE port of the Voice Gateway. (You can only access the Interactive Voice Response Menu through an analog telephone, not any of the Internet phones.) Press **** (in other words, press the star key four times). Wait until you hear Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit. Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. To exit the menu, hang up the telephone.
Set Network (or Subnet) Mask

User Factory Reset

877778
Check Internet Connection Type Check Internet IP Address

Set Gateway IP Address

Check Network Mask (or Subnet Mask) Check Gateway IP Address Check MAC Address
Set Primary DNS Server IP Address
* Follow these instructions to enter the password. A, B, C, a, b, or c press 2. D, E, F, d, e, or f press 3. G, H, I, g, h, or i press 4. J, K, L, j, k, or l press 5. M, N, O, m, n, or o press 6. P Q, R, S, o, q, r, or s press 7. , T, U, V, t, u, or v press 8. W, X, Y, Z, w, x, y, or z press 9. All Other Characters press 0.
Using the Interactive Voice Response Menu While entering a value, such as an IP address, you may exit without entering any changes. Press the * (star) key twice within half a second. Otherwise, the * will be treated as a decimal point or dot. After entering a value, such as an IP address, press the # (pound) key to indicate you have finished your selection. To save the new setting, press 1. To review the new setting, press 2. To re-enter the new setting, press 3. To cancel your entry and return to the main menu, press * (star). For example, to enter the IP address 191.168.1.105 by keypad, press these keys: 191*168*1*105. Press the # (pound) key to indicate that you have finished entering the IP address. Then press 1 to save the IP address or press the * (star) key to cancel your entry and return to the main menu. If the menu is inactive for more than one minute, the Voice Gateway will time out. You will need to re-enter the menu by pressing ****.

Set the Mode

Check Firmware Version Check Primary DNS Server IP Address Check Internet Web Server Port Check Local IP Address Set Internet Connection Type
Router/NAT Mode - Press 0. Bridge/Switch Mode - Press 1.
If the Voice Gateway acts as the router for your network, use the router/NAT mode. If your network already has a router, use the bridge/switch mode. Use this setting to enable or disable WAN access to the Web-based Utility. (This Utility lets you configure the Voice Gateway.) After you hear, Option successful, hang up the phone. The Voice Gateway will automatically reboot.

DHCP - Press 0. Static IP Press 1. PPPoE - Press 2.
Select the type of Internet connection you are using. Refer to the documentation supplied by your Internet Service Provider (ISP).

Manual Reboot

732668
For example, to enter the password phone@321 by keypad, press these keys: 746630321. Then press the # (pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main menu, press * (star).
For additional information or troubleshooting help, refer to the User Guide, which is available on the Linksys website. Contact your Internet Telephony Service Provider for further support. Linksys Website http://www.linksys.com or http://www.linksys.com/support
Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright 2006 Cisco Systems, Inc. All rights reserved.

SPA3102-QI-60613A DF

Data Sheet
Cisco SPA3102 Phone Adapter with Router Cisco Small Business Voice Gateways and ATAs
Intelligent Call-Routing Gateway for VoIP Highlights
Enables high-quality, feature-rich voice-over-IP service through your broadband Internet connection
Two standard phone ports: one for use with an analog telephone or fax machine and one for an analog FXO connection from your local service provider
High-quality, clear-sounding voice service with advanced quality-of-service capability Compatible with common telephone features, such as caller ID, call waiting, call forwarding, and voicemail

Figure 1.

Cisco SPA3102 Phone Adapter with Router

Product Overview

The Cisco SPA3102 Phone Adapter with Router (Figure 1) features the ability to connect standard telephones and fax machines to an IP-based data network, with the additional benefit of an integrated connection for legacy telephone network hop-on, hop-off applications. SPA3102 users will be able to extend the use of their broadband phone service by automatically routing local calls from mobile phones and landlines to voice over IP (VoIP) service providers, and vice versa. If power is lost to the unit or Internet service is down, calls can be redirected to a traditional carrier via the FXO interface. A user calling from a mobile phone or landline will be able to reduce and even eliminate international and long-distance telephone charges by first calling the Cisco SPA3102 via a local telephone number. The advanced authentication and call-routing intelligence programmed into the
2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 7
SPA3102 will route the call via the Internet to the end destination. In addition, when using a SPA3102 at the far end, VoIP calls placed to that location can be either answered or further processed and routed on as local calls to any legacy land line or mobile phone. The Cisco SPA3102 supports one RJ-11 basic telephone FXS port to connect an existing analog phone or fax machine. It also supports one public switched telephone network (PSTN) FXO port to connect to a telephone company (Telco) or private branch exchange (PBX) circuit. The SPA3102 also includes two 100BASE-T RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to a broadband modem or router. The FXS and FXO lines can be configured independently via software controlled by the service provider or the end user. Installed by the end user and remotely provisioned, configured, and maintained by the service provider, each Cisco SPA3102 converts voice traffic into data packets for transmission over an IP network. Compact in design, the SPA3102 can be used in consumer and business VoIP service offerings, including a full-featured IP Centrex environment. The SPA3102 uses international standards for voice and data networking for reliable voice and fax operation.

Features

Toll-quality voice and carrier-grade feature support: The Cisco SPA3102 delivers clear, highquality voice communication in diverse network conditions. Excellent voice quality in a demanding IP network is achieved via the advanced implementation of standard voice coding algorithms. The SPA3102 is interoperable with common telephony equipment such as voicemail, fax, PBX, and interactive voice response systems. Large-scale deployment and management: The Cisco SPA3102 enables service providers to provide customized VoIP services to their subscribers. It can be remotely provisioned and supports dynamic, in-service software upgrades. A highly secure profile upload saves providers the time and expense of managing and preconfiguring or reconfiguring customer premises equipment (CPE). Ironclad security: Cisco understands that security for end users and service providers is a fundamental requirement for a solid, carrier-grade telephony service. The Cisco SPA3102 supports highly secure, standard encryption-based methods for communication, provisioning, and servicing. Telephony Features

Service authentication via PIN, digest, and caller ID (Bellcore Type 1) Per-call authentication and associated routing Support for least-cost routing Impedance agnostics: eight settings Call waiting, cancel call waiting, call waiting caller ID detection (Bellcore Type 1) Caller ID with name and number (multinational variants) Caller ID blocking Call forwarding to PSTN or VoIP service: no answer, busy, all Do not disturb Call transfer Three-way conference calling with local mixing
2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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Message waiting indication - visual and tone based Call return Call back on busy Call blocking with toll restriction Delayed disconnect Distinctive ringing - calling and called number Off-hook warning tone Selective/anonymous call rejection Hot line and warm line calling Speed dialing of eight numbers/addresses Music on hold Fax: G.711 pass-through or real-time fax over IP via T.38
Product-Specific Features
VoIP to PSTN (USA) service call origination and termination PSTN (USA) to VoIP service call origination and termination Single-stage and two-stage dialing Forward calls to VoIP service - selective, authenticated, all Forward calls to PSTN service - selective, authenticated, all PSTN line sharing with multiple extensions Automatic PSTN fallback (loss of power or IP service to unit - with quiescence to normal operations)
Advanced inbound and outbound call routing Independent configurable dial plans - up to eight Force PSTN disconnection Sequential dialing support
VoIP to PSTN Authentication and Routing Features
VoIP to PSTN gateway enable/disable VoIP caller authorization method (none, PIN, HTTP digest) VoIP PIN max retry setting One-stage dialing enable/disable VoIP caller ID pattern matching VoIP access allowed caller list (no further authentication) VoIP caller PIN and associated dial plan
PSTN to VoIP Authentication and Features
PSTN to VoIP gateway enable/disable VoIP caller authorization method (none, PIN, HTTP digest) Ring through to FXS enable/disable Ring-through tone - configurable Caller ID (Bellcore Type 1) for VoIP service access

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Caller ID enable/disable PIN max retry settings Access allowed caller list (no further authentication) Caller PIN and associated dial plan Least-cost routing (via outbound VoIP - Line1 dial plan)

FXO Behavior Features

VoIP answer delay timer PSTN answer delay timer VoIP PIN digit time-out timer PSTN PIN digit time-out timer PSTN to VoIP call max duration timer VoIP to PSTN call max duration timer PSTN ring-through delay timer PSTN dialing delay timer VoIP DIG refresh interval timer PSTN ring time-out timer

PSTN Disconnection Detection Features
CPC (removal of tip/ring voltage momentarily) Polarity reversal Long silence (configurable time setting) Disconnect tone (such as reorder tone) Silence threshold
International Control Features
FXO port impedance - configurable to 16 settings Ring frequency - configurable SPA to PSTN and PSTN to SPA gain settings Ring frequency - maximum setting Ring validation time setting Tip/ring voltage adjustment setting Ring indication delay setting Operational loop current minimum value Ring time-out setting On-hook speed setting Ringer impedance setting Line-in-use voltage setting

Specifications

Table 1 contains the specifications and package contents for the Cisco SPA3102 Phone Adapter with Router. Table 2 compares the various Cisco Small Business Phone Adapters.

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Table 1.
Specifications for the Cisco SPA3102 Phone Adapter with Router
Specifications Data networking MAC address (IEEE 802.3) IPv4 (RFC 791) upgradeable to v6 (RFC 1883) Address Resolution Protocol (ARP) DNS A record (RFC 1706), SRV record (RFC 2782) Dynamic Host Configuration Protocol (DHCP) client (RFC 2131) DHCP server (RFC 2131) Point-to-Point Protocol over Ethernet (PPoE) client (RFC 2516) Internet Control Message Protocol (ICMP) (RFC 792) TCP (RFC 793) User Datagram Protocol (UDP( (RFC 768) Real Time Protocol (RTP) (RFC 1889, 1890) Real Time Control Protocol (RTCP) (RFC 1889) Differentiated Services (DiffServ) (RFC 2475), type of service (ToS) (RFC 791, 1349) VLAN tagging 802.1p Simple Network Time Protocol (SNTP) (RFC 2030) Upload data rate limiting - static and automatic Quality of service (QoS) - voice packet prioritization over other packet types Router or bridge mode of operation MAC address cloning Port forwarding Voice gateway Session Initiation Protocol (SIP) v2 (RFC 3261, 3262, 3263, 3264) SIP proxy redundancy - dynamic via DNS SRV, A records Reregistration with primary SIP proxy server SIP support in Network Address Translation (NAT) networks (including Serial Tunnel [STUN]) Secure (encrypted) calling via prestandard implementation of Secure RTP Codec name assignment Voice algorithms G.711 (A-law and -law) G.726 (16/24/32/40 kbps) G.729 A G.723.1 (6.3 kbps, 5.3 kbps) Dynamic payload Adjustable audio frames per packet Fax capability Fax tone detection and pass-through (using G.711) Fax pass-though (using G.711) Dual-tone multifrequency (DTMF): in-band and out-of-band (RFC 2833) (SIP info) Flexible dial plan support with interdigit timers and IP dialing Call progress tone generation Jitter buffer - adaptive Frame loss concealment Full-duplex audio Echo cancellation (G.165/G.168) Voice activity detection (VAD) with silence suppression Attenuation/gain adjustments Flash hook timer Message waiting indicator (MWI) tones Visual MWI (VMWI) via frequency shift keying (FSK) Polarity control Hook flash event signaling Caller ID generation (name and number) - Bellcore, DTMF, European Telecommunications Standards Institute (ETSI) Music on hold client Streaming audio server - up to 10 sessions

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Security
Password-protected system reset to factory default Password-protected administrator and user access authority Provisioning/configuration/authentication: HTTPS with factory-installed client certificate HTTP digest - encrypted authentication via MD5 (RFC 1321) Up to 256-bit Advanced Encryption Standard (AES) encryption
Provisioning, administration, and maintenance
Web browser administration and configuration via integrated web server Telephone keypad configuration with interactive voice prompts Automated provisioning and upgrade via HTTP, Trivial File Transfer Protocol (TFTP) Asynchronous notification of upgrade availability via SIP NOTIFY Nonintrusive, in-service upgrades Report generation and event logging Stats in BYE message Syslog and debug server records - per-line configurable Per line and purpose configurable syslog and debug options

Physical interfaces

Two 100BASE-T RJ-45 Ethernet ports (IEEE 802.3) - 1 WAN, 1 LAN 1 RJ-11 FXS phone port - for analog circuit telephone device (tip/ring) 1 RJ-11 FXO phone port - for a Telco or PBX connection
FXS Subscriber line interface circuit (SLIC)
Ring voltage: 40-55 VRMs configurable Ring frequency: 10-40 Hz Ring waveform: trapezoidal and sinusoidal Maximum ringer load: 3 ringer equivalence numbers (RENs) On-hook/off-hook characteristics: On-hook voltage (tip/ring): -50V nominal Off-hook current: 25 mA min Terminating impedance: 8 configurable settings including North America 600 ohms, European CTR21
Regulatory compliance Power supply
FCC (Part 15 Class B), CE, ICES-003, A-Tick certification, RoHS DC input voltage: +5V DC at 2.0A max Power consumption: 5W Switching type (100-240V) automatic Power adapter: 100-240V, 50-60 Hz (26-34 VA) AC input
Indicator lights/LEDs Documentation
Power, Internet, Phone 1, Phone 2 Quick installation, user, and configuration guides Administration guide - service providers only Provisioning guide - service providers only
Environmental Dimensions Unit weight Operating temperature Storage temperature Operating humidity Package Contents Cisco SPA3102 Phone Adapter with Router Power adapter 1 RJ-45 Ethernet cable 1 RJ-11 telephone cable Quick installation guide Product Warranty 1-year limited hardware warranty with return to factory replacement and 90-day limited software warranty 3.98 x 3.98 x 1.10 in. (101 x 101 x 28 mm) 5.11 oz. (0.145 kg) 32 to 113 F (0 to 45 C) -13 to 185 F (-25 to 85 C) 10% to 90% noncondensing, operating and nonoperating
Many specifications are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The configuration profile is uploaded to the Cisco SPA3102 at the time of provisioning.

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Table 2.

Model SPA2102 SPA3102

Cisco Phone Adapter Comparison Chart
Service Lines Active Calls 3-Way Conferences PSTN (FXO) Connection 0 1
The SPA2102 and SPA3102 support up to two sessions using G.729. The SPA3102 supports two incoming services (proxy registrations) and an unlimited number of outgoing VoIP services.
Cisco Limited Warranty for Cisco Small Business Series Products
This Cisco Small Business product comes with a 1-year limited hardware warranty with return to factory replacement and a 90-day limited software warranty. In addition, Cisco offers software application updates for bug fixes and telephone technical support at no charge for the first 12 months following the date of purchase. To download software updates, go to: http://www.cisco.com/go/smallbiz. Product warranty terms and other information applicable to Cisco products are available at http://www.cisco.com/go/warranty.

For More Information

For more information on Cisco Small Business products and solutions, visit: http://www.cisco.com/smallbusiness.

Printed in USA

C78-502105-00 11/08

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