LogMeIn Ignition Getting Started Guide
Practice Fusion is pleased to partner with LogMeIn to provide remote access to your EHR via iPad, iPhone and Android tablets. The following instructions will help you get started.
Setting a Secure Password
1. Each of your accounts (such as Practice Fusion, LogMeIn, and your Windows account) should have a different password. 2. Change your password every three months. 3. Never re-use the same password. 4. Use strong passwords which have at least 8 characters, one lowercase letter, one uppercase letter, and one number. 5. Do not use meaningful or easy-to-guess passwords such as password, birthdays, anniversaries, family names, practice names, or user names.

1. Before you start

1. 2. 3. 4. Sign up for a Practice Fusion account An iPad, iPhone, Android or Windows tablet computer $30 one-time fee payable to LogMeIn Ignition Microsoft Windows computer with a username and password, powered on, and connected to the Internet 5. Firewall and antivirus software for your computer
2. Download and install LogMeIn to your computer

1. 2. 3. 4. 5.

Go to LogMeIns create account page (click here) Select Access computers remotely Enter an email address and a strong password Download and install LogMeIn following the directions After the installation, go to Options -> Preferences a. Under General tab un-check Request consent from host side user b. Under Security tab un-check Allow full control to administrators 6. Click OK and close the LogMeIn application 7. Check your email for a LogMeIn message and click the link in the verification email
3. Download and install LogMeIn Ignition to your iPad or Tablet
1. 2. 3. 4. 5. 6. Using your iPad or Tablet, browse to the App Store Search for LogMeIn Ignition, pay $30 to LogMeIn and install Login using the email address and password you used above Select the computer you configured during the installation Enter the username and password that you use to log into your computer each day You are connected to your computer and can login to Practice Fusion as normal
4. Update your settings to protect patient privacy
1. Open the LogMeIn Ignition application, connect to your computer and click the gear icon on the bottom right. 2. Turn the Blank Screen feature to On for both computer settings and notifications. This will prevent passersby from seeing the patient information including PII while you are accessing Practice Fusion remotely. You may have to install the DPMS-enabled monitor driver from the pop-up window to allow this feature. 3. Turn the Lock Keyboard feature to On within the LogMeIn application
5. Use Practice Fusions EHR from your iPad or tablet
DISCLAIMER OF WARRANTIES. PRACTICE FUSION MAKES NO WARRANTY, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS TO ANY MATTER WHATSOEVER.
EXCLUDED LIABILITIES. PRACTICE FUSION WILL NOT BE LIABLE IN CONNECTION WITH THE PRODUCTS AND SERVICES PROVIDED BY THIRD-PARTY VENDORS INCLUDING LOGMEIN, INC.

LogMeIn Ignition for Android

Contents

About LogMeIn Ignition....3
Getting Started......3 How to Create a LogMeIn Account....3 How to Add Computers to your LogMeIn Account....4 How to Install LogMeIn Ignition on your Android Device....4 How to Start LogMeIn Ignition for Android Device....4 Example: Control your Work Computer from your Android Device...5

Accessing Computers....6

About the Computer List.....6 How to Access a Host Computer....6 About Authenticating to LogMeIn Host Computers...7 How to Log out of a Host Computer....8 How to Set the Default Exit Mode from Remote Control...8
Navigating During Remote Control...9
How to Move the Mouse on the Host Computer....9 How to Click, Scroll, and Drag on the Host Computer....9 How to Zoom in and Zoom out.....9

Using the Keyboard....11

How to Access the Onscreen Keyboard.....11 How to Use Ctrl-Alt-Delete and Common Key Combinations...12
Working with Multiple Monitors....13
How to Switch Between Monitors.....13
Tips for Improving Your Experience...14
How to Change Display Color Quality....14 How to Change Display Resolution.....14 How to Set Network Speed....15 How to Leave Feedback.....15

Security.....16

About Security and LogMeIn Ignition....16 How to Manage Saved Login Details....16 How to Protect Information During Remote Control....17 LogMeIn Security Tips.....17

Legal Notice.....19

About LogMeIn Ignition
LogMeIn Ignition is the fastest way to connect to your LogMeIn Pro or Free computers. Make your Android device an extension of your home or work computer, whether PC or Mac. Open a photo you left on your home desktop. Use a program that only runs on your work computer. Help a friend troubleshoot his or her computer. All from the palm of your hand.

Getting Started

How to Create a LogMeIn Account
You must have a LogMeIn account to take advantage of LogMeIn Ignition for Android. Follow these steps to create a LogMeIn account. Once you have created your account, you will be able to add computers to the account. 1. Go to the Create an account page at https://secure.logmein.com/products/createaccount.aspx. 2. On the Create an account page, select the LogMeIn service you want to use and click Create Account. The New User form is displayed. 3. Complete the New User form and click Create Account. Your account is created. The My Computers page is displayed. Now that you have an account, you must install the LogMeIn software on the computers you want to control remotely.
Copyright 2010 LogMeIn, Inc. 3
How to Add Computers to your LogMeIn Account
You must install LogMeIn host software on any computer you want to be able to access remotely. When you install LogMeIn host software on a computer, you are also adding that computer to your LogMeIn account. To install LogMeIn Pro or LogMeIn Free, go to the computer that you want to be able to access remotely and log in to your account at www.LogMeIn.com. a) Click Add Computer on the My Computers page. b) Follow all on-screen instructions. LogMeIn Central subscribers can deploy host software to remote computers. See the LogMeIn Central User Guide for details.

How to Install LogMeIn Ignition on your Android Device
Install LogMeIn Ignition for Android on any Android device running version 1.6 or higher of the Android software. Install Directly to your Android Device You can install LogMeIn Ignition for Android directly to your Android device from the Android Market. 1. 2. 3. 4. 5. On your Android device, tap Market. Search the Market for LogMeIn Ignition. Tap LogMeIn Ignition and BUY. Follow all on-screen instructions. Once your purchase is approved, you will be able to get started.
How to Start LogMeIn Ignition for Android Device
1. In the Applications Screen, tap the LogMeIn icon.
The LogMeIn Ignition for Android Log In screen is displayed. 2. On the Log In screen, type your LogMeIn username and password.
3. Select the Remember site login option if you want LogMeIn Ignition for Android to save your LogMeIn user name and password. Next time you start the application, you will not need to type your username and password. 4. Tap Log Me In to log in to your account. The Computers list is displayed. You can now make a connection to any computer listed as Online.
Example: Control your Work Computer from your Android Device
You want to use your Android device to access your work computer while on vacation. Create a LogMeIn account and install LogMeIn host software on your work computer (LogMeIn Pro or LogMeIn Free). Install LogMeIn Ignition on your Android device. Use LogMeIn Ignition to access your work computer from your Android device.
Copyright 2010 LogMeIn, Inc.

Accessing Computers

About the Computer List
LogMeIn Ignition for Android lists all computers running LogMeIn software that are attached to your LogMeIn account. Computers are arranged in alpha-numeric order according to Group and then according to computer name. Computers will be shown as Online or Offline.
Any host computer that meets the following conditions will be Online and accessible: The host must be turned on The host must not be in Sleep mode or Hibernation mode The host must be connected to the Internet The LogMeIn service must be running Note: If you have multiple LogMeIn profiles, press Menu on your Android device and tap Profile to see a list of available profiles. Tap the profile you want to activate or tap Back to return to the computers list.
How to Access a Host Computer
You can access any online computer on your Computers list. 1. On the Computers list, tap the computer you want to access. 2. Authenticate yourself to the host in one of two ways:
Type your Windows or Mac username or password Type your Computer Access Code Note: If the host computer is not a member of a domain, the Domain drop-down list is not displayed.
3. Select the Remember host login option if you want to save your authentication user name and password. You will not be required to authenticate the next time you connect to this computer. 4. Tap Login. You will be connected to the host computer.

About Authenticating to LogMeIn Host Computers
Whenever you connect to a host computer running LogMeIn, you must authenticate yourself to the host computer. Computers Requiring Authentication You must enter a Windows or Mac user name and password to access a host computer that is configured to require authentication. Most computers on a corporate network require you to authenticate: for example, upon start-up you must press Ctrl-Alt-Delete on a Windows computer and then enter your user name and password. Computers Not Requiring Authentication You must enter a Computer Access Code to access a host computer that is not configured to require authentication. For example, your home computer may not be configured to require authentication (when you start your computer, you go straight to Windows without entering a user name and password). Important: Do not lose your Computer Access Code. It cannot be retrieved!
How to Log out of a Host Computer
1. During remote session, tap the Back button. 2. Select one of the following options to end your remote session: Tap Close LogMeIn Ignition to quit LogMeIn Ignition for Android and return to the Applications Screen. Tap Return to Computer list to return to the list of your hosts. Select the Always use this choice option to remember your choice.
How to Set the Default Exit Mode from Remote Control
You can select the default mode for closing remote control. 1. During remote session, tap Settings. 2. Tap Exit Mode and select one of the following options: Tap Close LogMeIn Ignition to quit LogMeIn Ignition for Android and return to the Applications Screen. Tap Return to Computer list to return to the list of your hosts. Tap Always ask to display your options when you quit remote control.
Navigating During Remote Control
How to Move the Mouse on the Host Computer
You have two options for moving the pointer on the host computer's screen: Screen Moves and Mouse Moves. Screen Moves is the default setting. You can only change this setting during an active remote session. 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Tap Scroll Mode to choose how you want the mouse to move on the host computer: Choose Screen Moves if you want the remote desktop to move "underneath" the pointer, which remains stationary in the center of the touchscreen. Choose Mouse Moves if you want the pointer to move as you drag, similar to a laptop touchpad.

3. Tap Back to save your settings.
How to Click, Scroll, and Drag on the Host Computer
You can reproduce a range of mouse-click actions. A single tap acts as a single mouse click. Tap the Mouse icon to switch the behavior of a single click between left click and right click.
A double tap acts as a double click. A single tap and hold allows you to grab and drag. A two-finger tap acts as a right click. This feature is only available for Android devices with firmware version 2.0 or later. A two-finger drag reproduces the mouse wheel scrolling action. This feature is only available for Android devices with firmware version 2.0 or later.
How to Zoom in and Zoom out
When viewing the remote computer desktop, you can zoom in and out in several ways. Pinch your fingers together or apart. This feature is only available for Android devices with firmware version 2.0 or later.
Tap the Magnifying Glass (zoom) icon to zoom to wherever the mouse is pointing. Tap the Zoom Slider icon to display a slide on the left side of the screen. Use the slide to zoom in or out to wherever the mouse is pointing.

Using the Keyboard

How to Access the Onscreen Keyboard
Use the onscreen keyboard to enter text, commands, and other information directly to the host computer. On the main remote control screen, tap the Keyboard icon.
The onscreen keyboard is displayed. Tap the screen where you want to begin typing. The lower keyboard is the standard Android keyboard. Tap ABC and 123 to switch between letters and numbers. While using numbers, tap ALT to switch between special characters (including punctuation marks) and numbers. Tap and hold the ABC or 123 button and select Input method to access international keyboards. Refer to the Android documentation for further information regarding international keyboards.
The upper keyboard is unique to LogMeIn Ignition for Android.
Ctrl and Alt are both "sticky" and will remain "on" when tapped to allow you to enter key combinations and shortcuts. The Win key acts as the Windows logo key. Use it to open the Windows Start menu. It is "sticky" to allow for key combinations and shortcuts.
The Menu key acts as the Application key. Use it to open context menus in Windows applications. It is "sticky" to allow for key combinations and shortcuts.

The Extra keys icon brings up various special keys.
Swipe left and right to see the available special keys. Function keys: F1 - F12 Special keys: Esc (Escape), Caps (Caps lock), PrtScr (Print Screen), Ins (Insert), Del (Delete), Scroll (Scroll Lock), Home, End, Pause, PgUp (Page Up), PgDn (Page Down) Direction keys: Tab and arrows (up, down, left, right) Tap X to turn the keyboard off.
How to Use Ctrl-Alt-Delete and Common Key Combinations
Use the Key Combinations icon to access common key combinations. On the main remote control screen (not the onscreen keyboard), tap the Key Combinations icon.
Tap the key combination you want use. a) For Windows: Ctrl-Alt-Del, Alt-Tab b) For Mac: Cmd-Tab, Cmd-' The combination is sent to the host computer.
Working with Multiple Monitors
How to Switch Between Monitors
You can only change this setting during an active remote session. To show all monitors simultaneously, follow this procedure: 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Tap Monitor. A list of available monitors is displayed. 3. Tap All Monitors to show all monitors simultaneously. 4. Tap Back to save your settings.
Tips for Improving Your Experience
Change display properties and network speed to maximize response times or simply to make it easier to view and navigate the remote screen.
How to Change Display Color Quality
Adjust the color quality of the remote screen to optimize performance by changing the amount of information transferred during remote control. You can only change this setting during an active remote session. Adjust this setting to change the look of the screen on your Android device during remote control. The change does not impact the host computer itself. 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Tap Color Quality. To improve performance, tap Grayscale or Low Quality For better image quality, tap Medium Quality or High quality We recommend using Auto
3. Tap Back to save your settings. This setting will be remembered and applied the next time you connect to the same computer.
How to Change Display Resolution
Change the display resolution of the host computer to improve your remote control experience. You can only change this setting during an active remote session. 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Tap Resolution. The list of available screen resolution settings is displayed. 3. Tap the preferred screen resolution. 4. Tap Back to return to the remote session.

The new setting will be in effect. Anyone sitting at the host will immediately experience the resolution change. When you end the remote control session, the host computer's screen resolution will return to its previous state. This setting will be remembered and applied the next time you connect to the same computer.

How to Set Network Speed

You can select your network connection type to maximize remote control performance. You can only change this setting during an active remote session. 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Tap Network Speed. Select Slow to optimize your connection on lower speed connections Selecting Fast to fully exploit high bandwidth connections Select Auto to allow LogMeIn to set this connection automatically according to the kind of connection it detects

How to Leave Feedback

For improving your LogMeIn Ignition for Android experience in the future, you can leave us feedback. On the Computer List screen, press Menu on your Android device. Tap Feedback to enter your comments in an email.

Security

About Security and LogMeIn Ignition
LogMeIn Ignition provides secure access to your LogMeIn computers. LogMeIn Ignition utilizes all of the advanced security measures that LogMeIn users have come to know and trust. All data and applications remain on the computers you are accessing via LogMeIn Ignition Even if your device running LogMeIn Ignition is lost or stolen, LogMeIn Ignition can only be used by entering a valid LogMeIn account name and password If someone finds your lost device and somehow manages to open LogMeIn Ignition and authenticate to the LogMeIn gateway, all host computers will still be protected by LogMeIn's standard security protocols See LogMeIn Security - An In Depth Look for additional information concerning LogMeIn's security architecture
How to Manage Saved Login Details
Follow this procedure to delete saved usernames and passwords. 1. On the Computers list, press Menu on your Android device. 2. Tap Settings at the bottom of the screen.
The Manage Login Details screen is displayed.
3. Tap an option: To clear your saved LogMeIn username (email) and password from the LogMeIn Ignition log in screen, tap Delete LogMeIn Login
To clear all saved username and password combinations used to access computers on your Computers list, tap Delete All Logins

The selected item(s) will be cleared from your Android device. 4. Tap Done to return to the Computers list. Example: Deleting Login Information The Situation You are running LogMeIn Pro on your work computer When you log in to your work computer, you must authenticate to Windows using your Windows username and password To save time when accessing your computer from your Android device, you select the Remember host login option when you first access your work computer via Ignition The Problem Your network administrator forces you to change your Windows password every 30 days The password remembered by Ignition will no longer be valid once you have changed the password you use to access your work computer The Solution Follow the instructions above and tap Delete All Logins to clear your old Windows password from Ignition The next time you access your work computer, you will need to enter your new password
How to Protect Information During Remote Control
Blank the host display and/or lock the host keyboard to protect your information during remote control. You can only change this setting during an active remote session. 1. On the main remote control screen, tap the Gear (Settings) icon.
The Settings page is displayed. 2. Slide Screen Blanking to On. The host computer's monitor will be blank during the remote session. Anyone sitting at the remote location will see a blank screen. Your actions will remain unobserved. 3. Slide Lock Keyboard to On. The host computer's keyboard will be locked during the remote session. Anyone sitting at the remote location will be unable to use the host keyboard. 4. Tap Done. If you do not want to be notified each time you use Screen Blanking or Lock Keyboard, slide the Screen Blanking and Keyboard Lock options to Off in the Notifications section.

LogMeIn Security Tips

Follow these guidelines to achieve maximum security while using LogMeIn services.
Copyright 2010 LogMeIn, Inc. 17
Activate host security to lock the host computer when your connection times out or when remote control disconnects Apply a Personal Password Use IP Address Lockout and/or IP Filtering Use the Extra Security features on the Security tab of the LogMeIn Account page to add extra account-level security

Legal Notice

PUBLISHED BY LogMeIn, Inc. 500 Unicorn Park Drive Woburn, MA 01801 Copyright 2010 by LogMeIn, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher. LogMeIn, (LogMeIn Backup, LogMeIn Central, LogMeIn Free, LogMeIn Pro, LogMeIn Pro, LogMeIn IT Reach, LogMeIn Rescue, LogMeIn Ignition, LogMeIn Hamachi, LogMeIn Hamachi), LogMeIn Express, LogMeIn Rescue+Mobile, RemotelyAnywhere and Network Console are either registered trademarks or trademarks of LogMeIn, Inc. in the United States and/or other countries. This publication may contain the trademarks and service marks of third parties and such trademarks and service marks that are the property of their respective owners. These marks may be registered and/or used in the U.S. and countries around the world. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS AND SERVICES IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS AND SERVICES. THE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT AND SERVICES ARE SET FORTH IN THE LOGMEIN TERMS AND CONDITIONS AND ARE INCORPORATED HEREIN BY THIS REFERENCE.

BETA Index

access a remote computer 6 account create an 3 Alt-Tab 12 authenticate 6 authentication 7
key combinations 11, 12 keyboard function keys 11 international 11 lock host during remote control 17 special characters 11
blank screen during remote control 17
leave feedback 15 lock host keyboard during remote control 17 log in information clearing saved 16 saving 4, 6 log in to a host computer 6 log out of a host computer 8 LogMeIn account 3 add computers to 4 clear saved account information 16
Clear saved passwords 16 Cmd-Tab 12 computer access code 7 Ctrl-Alt-Del 12
display color 14 display multiple monitors 13 double-click 9 drag 9
monitors working with multiple 13 mouse clicks 9 Mouse icon 9 mouse movement 9 mouse moves (option) 9 mouse wheel 9 move the mouse 9

Esc key 11

function keys 11
network speed 15 notifications keyboard lock 17 screen blanking 17

grab items 9

host computer log out 8
offline computers 6 online computers 6
information icon 16 install LogMeIn remote access software 4 Introduction 3

password clear remembered password 16 LogMeIn account 4 remember password 4, 6 Windows or Mac 7
profile 6 protect information during remote control 17
remote session end 8 right-click 9
special keys 11 speed change display color to improve 14 change Network Speed to improve 15 switch active LogMeIn profile 6 switch between monitors 13

typing 11

screen movement 9 screen moves (option) 9 screen resolution 14 scrolling wheel 9 security 16 LogMeIn account security tips 18 during remote control 17 host authentication 7 protecting passwords 16 shortcuts how to enter shortcuts using key combinations 11 single-click 9
wheel 9 Windows password 7 Windows password clear saved 16

zoom in and out 9