SA1232Z 3-WAY ACTIVE LOUDSPEAKER SYSTEM USERS MANUAL
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

PORTABLE CART WARNING

Carts and stands - The Component should be used only with a cart or stand that is recommended by the manufacturer. A Component and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the Component and cart combination to overturn.
13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15. This apparatus shall not be exposed to dripping or splashing, and no object filled with liquids, such as vases, shall be placed on the apparatus. 16. This apparatus has been designed with Class-I construction and must be connected to a mains socket outlet with a protective earthing connection (the third grounding prong). 17. This apparatus has been equipped with an all-pole, rocker-style AC mains power switch. This switch is located on the rear panel and should remain readily accessible to the user. 18. This apparatus does not exceed the Class A/Class B (whichever is applicable) limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. ATTENTION Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant las limites applicables aux appareils numriques de class A/de class B (selon le cas) prescrites dans le rglement sur le brouillage radiolectrique dict par les ministere des communications du Canada. 19. Exposure to extremely high noise levels may cause permanent hearing loss. Individuals vary considerably in susceptibility to noise-induced hearing loss, but nearly everyone will lose some hearing if exposed to sufficiently intense noise for a period of time. The U.S. Governments Occupational Safety and Health Administration (OSHA) has specified the permissible noise level exposures shown in the following chart. According to OSHA, any exposure in excess of these permissible limits could result in some hearing loss. To ensure against potentially dangerous exposure to high sound pressure levels, it is recommended that all persons exposed to equipment capable of producing high sound pressure levels use hearing protectors while the equipment is in operation. Ear plugs or protectors in the ear canals or over the ears must be worn when operating the equipment in order to prevent permanent hearing loss if exposure is in excess of the limits set forth here.

Duration Per Day In Hours

2 1.0.5 0.25 or less

CAUTION
Sound Level dBA, Slow Response

Typical Example

Duo in small club Subway Train Very loud classical music Tami screaming at Adrian about deadlines Loudest parts at a rock concert
RISK OF ELECTRIC SHOCK DO NOT OPEN RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED PERSONNEL
ATTENTION: POUR EVITER LES RISQUES DE CHOC ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN ENTRETIEN DE PIECES INTERIEURES PAR LUSAGER. CONFIER LENTRETIEN AU PERSONNEL QUALIFIE. AVIS: POUR EVITER LES RISQUES DINCENDIE OU DELECTROCUTION, NEXPOSEZ PAS CET ARTICLE A LA PLUIE OU A LHUMIDITE
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products enclosure, that may be of sufficient magnitude to constitute a risk of electric shock to persons. Le symbole clair avec point de fl che lint rieur dun triangle quilat ral est utilis pour alerter lutilisateur de la pr sence lint rieur du coffret de "voltage dangereux" non isol dampleur suffisante pour constituer un risque d l ctrocution.
The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Le point dexclamation lint rieur dun triangle quilat ral est employ pour alerter les utilisateurs de la pr sence dinstructions importantes pour le fonctionnement et lentretien (service) dans le livret dinstruction accompagnant lappareil.
WARNING To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

INTRODUCTION

Thank you for choosing Mackies active sound reinforcement loudspeaker systems. The SA1232z is a high-efficiency, extreme output, horn-loaded, 3-way, wide-dispersion, active sound reinforcement system. It features a one-piece 90 x 40 horn, which includes both the mid- and high-frequency sections in a proprietary optimized Wavefront design. Unlike typical mid/high horn designs, the high-frequency section is positioned to fire down into the 6-inch midranges dispersion pattern. This creates a focused, single wave front with excellent phase and power response characteristics. The resulting 90 x 40 dispersion pattern provides a very open, natural sound at extreme output levels. The 6-inch neodymium mid-range transducer operates between 700 Hz and 3000 Hz, eliminating the placement of a crossover point in the middle of critical voice frequencies. Frequencies above 3000 Hz are reproduced by a 1.75-inch neodymium compression driver. The low frequencies are produced by two high-output 12-inch woofers. Connecting and setting up the SA1232z is a breeze. It accepts a line-level signal via a female XLR input jack. A male XLR Thru jack is provided for daisy-chaining the signal to additional SA1232z cabinets. Three built-in power amplifiers provide 100 watts rms each for the mid-frequency and high-frequency drivers, and 1100 watts rms for the low-frequency driver. The amplifier modules sit on a mammoth aluminum heatsink that eliminates the need for fans. A tremendous benefit of having the amplifiers located within the loudspeaker cabinet is that the SA1232z functions as a system, optimizing acoustic, electronic, and mechanical designs to achieve the highest level of performance and value. The rear mounted amplifier assembly features separate signal and AC power panels separated by the heatsink. The signal input panel contains: an input XLR and loop-through XLR a volume level control Power ON indicator Signal Present indicator Limit indicator Thermal Protection indicator The cabinet is constructed using both 18 mm multilayered plywood and pressure injected structural resin. A carrying handle is integrated into each side for easy loading and transport.

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS....2 INTRODUCTION.....3 REAR PANEL DESCRIPTION....4 HOOKUP DIAGRAM.....5 CONNECTIONS.....5 PLACEMENT....5

Room Acoustics..... 6

THERMAL CONSIDERATIONS.... 6 AC POWER..... 6 SERVICE INFORMATION....7
Warranty Service.....7 Troubleshooting......7 Repair..... 8
CARE AND MAINTENANCE.... 8 SA1232z SPECIFICATIONS.... 9 SA1232z LIMITED WARRANTY....11
Dont forget to visit our website at www.mackie.com for more information about this and other Mackie products.
Part No. 0013862 Rev. A 12/LOUD Technologies Inc. All Rights Reserved. Printed in China.

REAR PANEL DESCRIPTION

1. MAIN INPUT
This is a female XLR-type connector that accepts a balanced line-level signal from a mixing console or other signal source.

2. LOOP OUT

This is a male XLR-type connector that produces exactly the same signal that is connected to the MAIN INPUT jack. Use it to daisy-chain several SA1232z's together off the same signal source.
ACTIVE SOUND REINFORCEMENT SPEAKER SYSTEM

SA1232Z

7. THERMAL Indicator
There is also a thermal protection circuit that monitors the internal temperature of the amplifiers and heatsink. If the temperature should exceed a safe operating level, this indicator lights and the signal is muted to allow the amplifiers to cool. When the temperature cools to a safe level once again, the thermal protection circuit deactivates and normal operation continues. Note: Activation of the thermal protection circuit is an indication that you should take steps to avoid continued thermal problems. See Thermal Considerations on page 6.

3. Level Control

This controls the overall signal level at the input to the built-in power amplifiers. It ranges from 15 dB to +5 dB of gain. The center detent is 0 dB (unity gain).

4. Power ON Indicator

When the POWER switch is turned on, and the linecord is connected to an active AC power supply, this indicator lights green to let you know that youre ready to rock and roll. The cool blue LED on the front of the cabinet works in the same way.

8. POWER Switch

Use this switch to turn the SA1232z on and off. Make sure the level control is turned down before you turn it on.
5. SIGNAL Present Indicator
This LED illuminates whenever there is a signal present at the MAIN INPUT connector on the rear panel. It senses the signal just after the level control, so if the level control is turned down, the SIGNAL Present indicator turns off.

9. AC Receptacle

This is where you connect the AC linecord to provide AC power to the SA1232zs built-in power amplifiers. Plug the linecord into an AC socket properly configured for your particular model.

6. LIMIT Indicator

The SA1232z has a built-in limiter that prevents the amplifier outputs from clipping or overdriving the transducers. The LIMIT indicator lights when the limiter is activated. It's okay for the LIMIT indicator to blink occasionally, but if it blinks frequently or lights continuously, turn down the level control until the LIMIT indicator only blinks occasionally.

HOOKUP DIAGRAM

To Next Speaker
ACTIVE SOUND REINFORCEMENT SPEAKER SYSTEM

Left Line level Output

Right Line level Output

1202-VLZPRO

Mixer or Preamplifier
DAISY-CHAINING MULTIPLE SA1232z' S

CONNECTIONS

The SA1232z has one female XLR input that accepts a balanced line-level signal. When connecting a balanced signal, be sure its wired per AES (Audio Engineering Society) standards: XLR Hot (+) Pin 2 Cold () Pin 3 Shield (Ground) Pin 1
The LOOP OUT jack is wired straight from the MAIN INPUT connector there is no electronic circuitry between so the signal coming out of the LOOP OUT jack is exactly the same as the signal going in.

PLACEMENT

The SA1232z speaker is designed to sit on the floor or stage. WARNING: The cabinet has no rigging points and is not suitable for rigging. NEVER attempt to suspend the SA1232z by its handles. The SA1232z should never be pole-mounted. You can create a horizontal array by placing the cabinets side-by-side. However, you should have a good understanding of the relationship between the splay angle (the angle between the facing sides of the cabinets), the on-axis power, and frequency cancellation effects between cabinets. When two cabinets are placed side-by-side, the actual splay angle is 20 (determined by a 10 angle on each cabinet side). As the splay angle increases toward the angle of horizontal coverage (90 for the SA1232z), the on-axis power decreases, but the frequency response becomes smoother as the comb-filtering effects (caused by the interaction in the area of double-coverage) decrease. As with any powered components, protect them from moisture. If you are setting them up outdoors, make sure they are under cover if you expect rain.

Balanced XLR Connectors

There is also a male XLR connector labeled LOOP OUT. This is also wired according to the above AES standard. The LOOP OUT connector allows you to connect more than one SA1232z to your system. Simply plug the signal source (i.e., mixer output) into the first MAIN INPUT jack, and patch that speakers LOOP OUT jack to the next MAIN INPUT jack, and so on, daisy-chaining multiple speakers.

Room Acoustics

The SA1232z loudspeakers are designed to sound as neutral as possible; that is, to reproduce the input signal as accurately as possible. Room acoustics play a crucial role in the overall performance of a sound system. Here are some additional placement tips to help overcome some typical room problems that might arise: Avoid placing loudspeakers in the corners of a room. This increases the low frequency output and can cause the sound to be muddy and indistinct. Avoid placing loudspeakers against a wall. This, too, increases the low frequency output, though not as much as corner placement. However, if you do need to reinforce the low frequencies, this is a good way to do it. Avoid placing the speakers directly on a hollow stage floor. A hollow stage can resonate at certain frequencies, causing peaks and dips in the frequency response of the room. Its better to place the loudspeakers on a sturdy table or stand designed to handle the weight of the SA1232z. Position the loudspeakers so the high-frequency drivers are 2 to 4 feet above ear level for the audience (make allowances for a standing/dancing in the aisles audience). High frequencies are highly directional and tend to be absorbed much easier than lower frequencies. By providing direct line-of-sight from the loudspeakers to the audience, you increase the overall brightness and intelligibility of the sound system. Highly reverberant rooms, like many gymnasiums and auditoriums, are a nightmare for sound system intelligibility. Multiple reflections off the hard walls, ceiling, and floor play havoc with the sound. Depending on the situation, you may be able to take some steps to minimize the reflections, such as putting carpeting on the floors, closing draperies to cover large glass windows, or hanging tapestries or other materials on the walls to absorb some of the sound. However, in most cases, these remedies are not possible or practical. So what do you do? Making the sound system louder generally doesnt work because the reflections become louder, too. The best approach is to provide as much direct sound coverage to the audience as possible. The farther away you are from the speaker, the more prominent will be the reflected sound. Use more speakers strategically placed so they are closer to the back of the audience. If the distance between the front and back speakers is more than about 100 feet, you should use a delay processor to time-align the sound. (Since sound travels about 1 foot per millisecond, it takes about 1/10 of a second to travel 100 feet.) 6

THERMAL CONSIDERATIONS

The SA1232z has three powerful built-in amplifiers capable of producing a combined 1300 watts of power. As amplifiers produce heat, it is important to dissipate the heat as quickly as possible. This results in increased reliability and longevity for the amplifier. The amplifier module is mounted on a large heatsink, which is cooled by convection where cool air is drawn through its fins, carrying the heat away. In order for this convection cooling to work efficiently, it is important to provide adequate airspace behind the loudspeaker. When you position the SA1232z, we recommend leaving at least six inches of air space behind it. In the unlikely event of the amplifier overheating, a built-in thermal switch will activate, which mutes the signal and lights the THERMAL LED. When the amplifier has cooled down to a safe operating temperature, the thermal switch resets itself, and the SA1232z resumes normal operation. If the thermal switch activates frequently, try turning down the level control a notch or two on the mixing console (or the back of the SA1232z) to avoid overheating the amplifier. If the temperature in the room is too high, it could cause the amplifier to overheat. In this case, you should try aiming a fan at the rear panel to move more air through the heatsink fins.

AC POWER

Be sure the SA1232z is plugged into an outlet that is able to supply the correct voltage specified for your model. If the voltage should drop below 97% of the specified line voltage, the built-in amplifiers will no longer be able to supply rated power. (They will continue to operate down to 80% of the rated line voltage, but wont reach full power, resulting in lower headroom.) Be sure the electrical service can supply enough amperage for all the components connected to it. We recommend that a stiff (robust) supply of AC power be used because the amplifiers place high current demands on the AC line. The more power that is available on the line, the louder the speakers will play and the more peak output power will be available for cleaner, punchier bass. A suspected problem of poor bass performance is often caused by a weak AC supply to the amplifiers. Never remove the ground pin on the power cord of the SA1232z or any other component. This is very dangerous.

SERVICE INFORMATION

Warranty Service
Details concerning warranty service are spelled out on page 11 of this manual. If you think your loudspeaker has a problem, please do everything you can to confirm it before calling for service, including reading through the following Troubleshooting section. Doing so might save you from being deprived of your Mackie loudspeaker. Of all Mackie products returned for service (which is hardly any at all), many are coded CND Could Not Duplicate which usually means the problem lay somewhere else in the system. The following troubleshooting tips may sound obvious, but here are some things you can check:

Poor bass performance

Check the polarity of the connections between the mixer and the loudspeakers. You may have your positive and negative connections reversed at one end of one cable, causing one loudspeaker to be out-of-phase.

Poor sound

Is it loud and distorted? Make sure that youre not overdriving a stage in the signal chain. Verify that all level controls are set properly. Is the input connector plugged completely into the jack? Be sure all connections are secure. Its a good idea to periodically clean all electrical connections with a non-lubricating electrical contact cleaner.

Troubleshooting

No power
Our favorite question: Is it plugged in? Make sure the AC outlet is live (check with a tester or lamp). Our next favorite question: Is the POWER switch on? If not, try turning it on. Is the POWER LED on the rear panel glowing green? If not, make sure the AC outlet is live. If so, refer to No sound below. The internal AC line fuse may be blown. This is not a user serviceable part. If you suspect the AC line fuse is blown, please see the "Repair" section next.
Make sure all connections to the active loudspeakers are good and sound. Make sure none of the signal cables are routed near AC cables, power transformers, or other EMI-inducing devices. Is there a light dimmer or other SCR-based device on the same AC circuit as the SA1232z? Use an AC line filter or plug the SA1232z into a different AC circuit.
Try disconnecting the cable connected to the MAIN INPUT jack. If the noise disappears, it could be a ground loop, rather than a problem with the SA1232z. Try some of the following troubleshooting ideas: Use balanced connections throughout your system for the best noise rejection. Whenever possible, plug all the audio equipments linecords into outlets which share a common ground. The distance between the outlets and the common ground should be as short as possible.

No sound

Is the input level control for the input source turned all the way down? Verify that all the volume controls in the system are properly adjusted. Is the signal source working (and making union scale)? Make sure the connecting cables are in good repair and securely connected at both ends. Make sure the output volume (gain) control on the mixing console is turned up sufficiently to drive the inputs of the speaker. Make sure the mixer does not have a Mute on or a Processor loop engaged. If you find something like this, make sure the volume/gain is turned down before disengaging the offending switch. Is the THERMAL indicator lit red on the rear panel? Make sure there is at least six inches of free space behind the SA1232z.

Repair

Service for Mackie products is available at a factoryauthorized service center. Service for Mackie products outside the United States can be obtained through local dealers or distributors. If your SA1232z needs service, please follow these instructions: 1. 2. Review the preceding troubleshooting suggestions. Please. Call Tech Support at 1-800-898-3211, 7 am to 5 pm PST, to explain the problem in detail. They will ask you all sorts of impertinent questions in the hope of sorting out the problem. If it appears that the SA1232z needs repair, you will be given a Service Request Number. Have your loudspeakers serial number ready. You must have a Service Request Number before you can obtain service at a factoryauthorized service center. Keep this users manual and the detachable linecord. We dont need them to repair the loudspeaker. Pack the loudspeaker in its original packaging, including protective wrap, endcaps, and box. This is VERY IMPORTANT. When you call for the Service Request Number, please let Tech Support know if you need new packaging. Mackie is not responsible for any damage that occurs due to non-factory packaging. Include a legible note stating your name, shipping address (no P.O. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how we can duplicate it. Write the Service Request Number in BIG PRINT on top of the box. Product shipped without the Service Request Number will be refused. Tech Support will tell you where to ship the loudspeaker for repair. We suggest insurance for all forms of cartage. 8. Well try to fix the loudspeaker within five business days. Once it is repaired, well ship it back the same way in which it was received. This paragraph does not necessarily apply to non-warranty service. Note: You must have a sales receipt from an Authorized Mackie Dealer to qualify for a warranty repair.

CARE AND MAINTENANCE

Your Mackie loudspeakers will provide many years of reliable service if you follow these guidelines: Avoid exposing the loudspeakers to moisture. If they are set up outdoors, be sure they are under cover if you expect rain.

Avoid exposure to extreme cold (below freezing temperatures). If you must operate the loudspeakers in a cold environment, warm up the voice coils slowly by sending a low-level signal through them for about 15 minutes prior to high-power operation. Use a slighty damp cloth with a mild soap solution to clean the cabinets. Only do this when the power is turned off. Avoid getting moisture into any of the openings of the cabinet, particularly where the drivers are located.
Need Help? You can reach a technical support representative Monday through Friday from 7 AM to 5 PM PST at: 1-800-898-3211 After hours, visit www.mackie.com and click Support, or email us at: techmail@mackie.com

SA1232z SPECIFICATIONS

Acoustic Performance
Frequency Range (10 dB) 39 Hz20 kHz Frequency Response (3 dB) 50 Hz18 kHz Horizonal Coverage Angle (6 dB) 90 averaged 2 kHz to 10 kHz Vertical Coverage Angle (6 dB) 40 averaged 2 kHz to 10 kHz Directivity Factor; DI (Q) 11.2 (13.2) averaged 2k Hz to 10 kHz Max SPL long-term 133 dB @ 1m Max SPL peak 136 dB @ 1m Crossover Points 700 Hz, 3000 Hz

Safety Features

Input Protection Low frequency dynamic bass protection, rms limiting, power supply and amplifier thermal protection Power ON, Signal Present, Limit, Thermal (cool down auto-reset)

Display LEDs

Construction Features
Basic Design Material Finish Handles Grille Trapezoidal, 10 sides 13-ply Baltic birch, resin end caps Wear-resistant textured black PVC vinyl One on each side, one top, one bottom Perforated metal with weatherresistant coating

Input/Output

Input Type Input Impedance Loop-Through Level Control Female XLR Balanced/Unbalanced 50 kohms balanced Male XLR Balanced/Unbalanced (parallel with input) Rotating knob (15 to +5 dB), center detent at 0 dB

Physical Properties

Height 50.0 in/127.0 cm Front Width 19.1 in/48.5 cm Rear Width 13.9 in/35.3 cm Depth 18.1 in/46.0 cm Weight 132 lb/60 kg Mounting Methods Floor mount only. The SA1232z should never be pole-mounted. The cabinet has no rigging points and is not suitable for flying. Never attempt to suspend the cabinet by its handles.

High-Frequency Section

Voice Coil Diameter Horn Exit Diameter Phase Plug Diaphragm Material Magnet Material 1.75 in/44 mm 1.0 in/25 mm 3-slot optimized geometry Titanium Neodymium

Mid-Frequency Section

Diameter Phase Plug Diaphragm Material Magnet Material 6.0 in/152 mm Optimized geometry Epoxy-reinforced cellulose Neodymium

Disclaimer

Since we are always striving to make our products better by incorporating new and improved materials, components, and manufacturing methods, we reserve the right to change these specifications at any time without notice. Mackie and the Running Man figure are registered trademarks of LOUD Technologies Inc. All other brand names mentioned are trademarks or registered trademarks of their respective holders, and are hereby acknowledged.

Low-Frequency Section

Number of Drivers Woofer Diameter Voice Coil Diameter Diaphragm Material Magnet Material 2 12.0 in/305 mm 3.0 in/75 mm Epoxy-reinforced cellulose Ferrite

Power Amplifiers

Low-Frequency Power Amplifier Rated Power Rated THD Design Rated Power Rated THD Design 1100 watts rms < 0.03% Class G, Hybrid 100 watts rms < 0.03% Class AB
Mid and High-Frequency Power Amplifiers

Line Input Power

US 120V, 60Hz Recommended Amperage Service: 20 amps 16 amps
Europe 230V, 50Hz Recommended Amperage Service: AC Connector 3-pin IEC 250 VAC
2004 LOUD Technologies Inc. All Rights Reserved.
SA1232z Frequency Response On-Axis

1/3 Octave Response

dB SPL @ 2.83 V

10000 20000

Frequency (Hz)
SA1232z Beamwidth vs. Frequency
SA1232z Directivity vs. Frequency
SA1232z Directivity Index

SA1232z Dimensions

50.0 in/ 127.0 cm

13.9 in/ 35.3 cm

18.1 in/ 46.0 cm

19.1 in/ 48.5 cm

SA1232z LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. LOUD Technologies Inc. warrants all materials, workmanship and proper operation of this product for a period of five years from the original date of purchase with the following exception: warranty on all its loudspeaker components including woofers and compression drivers are only warranted for two years. If any defects are found in the materials or workmanship or if the product fails to function properly during the applicable warranty period, LOUD Technologies, at its option, will repair or replace the product. This warranty applies only to equipment sold and delivered within the U.S. by LOUD Technologies Inc. or its authorized dealers. B. Failure to register online or return the product registration card will not void the five-year warranty. C. Service and repairs of Mackie products are to be performed only at a factory-authorized facility (see D below). Unauthorized service, repairs, or modification will void this warranty. To obtain repairs under warranty, you must have a copy of your sales receipt from the authorized Mackie dealer where you purchased the product. It is necessary to establish purchase date and determine whether your Mackie product is within the warranty period. D. To obtain factory-authorized service: 1. Call Mackie Technical Support at 800/898-3211, 7 AM to 5 PM Monday through Friday (Pacific Time) to get a Service Request Number. Products returned without a Service Request Number will be refused. 2. Pack the product in its original shipping carton. Also include a note explaining exactly how to duplicate the problem, a copy of the sales receipt with price and date showing, and your return street address (no P.O. boxes or route numbers, please!). If we cannot duplicate the problem or establish the starting date of your Limited Warranty, we may, at our option, charge for service time. 3. Ship the product in its original shipping carton, freight prepaid to the authorized service center. The address of your closest authorized service center will be given to you by Technical Support. IMPORTANT: Make sure that the Service Request Number is plainly written on the shipping carton. E. LOUD Technologies reserves the right to inspect any products that may be the subject of any warranty claims before repair or replacement is carried out. LOUD Technologies may, at our option, require proof of the original date of purchase in the form of a dated copy of the original dealers invoice or sales receipt. Final determination of warranty coverage lies solely with LOUD Technologies. F. Any products returned to one of the LOUD Technologies factory-authorized service centers and deemed eligible for repair or replacement under the terms of this warranty will be repaired or replaced within thirty days of receipt. LOUD Technologies and its authorized service centers may use refurbished parts for repair or replacement of any product. Products returned to LOUD Technologies that do not meet the terms of this Warranty will be not be repaired unless payment is received for labor, materials, return freight, and insurance. Products repaired under warranty will be returned freight prepaid by LOUD Technologies to any location within the boundaries of the USA. G. LOUD Technologies warrants all repairs performed for 90 days or for the remainder of the warranty period. This warranty does not extend to damage resulting from improper installation, misuse, neglect or abuse, or to exterior appearance. This warranty is recognized only if the inspection seals and serial number on the unit have not been defaced or removed. H. LOUD Technologies assumes no responsibility for the quality or timeliness of repairs performed by an authorized service center. I. This warranty is extended to the original purchaser and to anyone who may subsequently purchase this product within the applicable warranty period. A copy of the original sales receipt is required to obtain warranty repairs. J. This is your sole warranty. LOUD Technologies does not authorize any third party, including any dealer or sales representative, to assume any liability on behalf of LOUD Technologies or to make any warranty for LOUD Technologies Inc. K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE STRICTLY LIMITED IN DURATION TO FIVE YEARS FROM THE DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL HAVE NO FURTHER WARRANTY OBLIGATION OF ANY KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states do not allow exclusion or limitation of incidental, special, or consequential damages or a limitation on how long warranties last, so some of the above limitations and exclusions may not apply to you. This warranty provides specific legal rights and you may have other rights which vary from state to state.

16220 Wood-Red Road NE Woodinville, WA 98072 USA US and Canada: 800.898.3211 Europe, Asia, Central and South America: 425.487.4333 Middle East and Africa: 31.20.654.4000 Fax: 425.487.4337 www.mackie.com E-mail: sales@mackie.com