CHAPTER 6: Troubleshooting and FAQs. 45
Troubleshooting audio problems. 45 Troubleshooting microphone issues. 47 Troubleshooting presentation problems. 48 Troubleshooting animations. 50 Troubleshooting problems with online presentations. 52 Frequently asked questions. 53

INDEX. 55

Contents

CHAPTER 2 Introduction

Macromedia Breeze Plug-In for Microsoft PowerPoint lets you create an animated presentation with audio from a Microsoft PowerPoint file, and then publish the presentation to a server. Using Breeze Plug-In for PowerPoint with PowerPoint versions XP, 2000, or 97, you can create dynamic web presentations for delivery anytime and anyplaceto your employees, partners, investors, and customers. Breeze Plug-In for PowerPoint provides a simple interface for adding audio narration to your presentation. You can easily synchronize your PowerPoint animations with your audio narration. You can use Breeze Plug-In for PowerPoint to integrate audio from live events or to integrate specially produced audio narration. Breeze Plug-In for PowerPoint includes advanced features for importing audio and for graphically editing your presentation audio and animation timing. A quiz feature, also included in Breeze Plug-In for PowerPoint, gives you a quick and easy way to add quizzes and surveys to your presentations.
Macromedia Breeze features
Macromedia Breeze is a complete solution for creating, managing, and delivering your online presentations. Using Macromedia Breeze, you can quickly and easily convert your presentations into valuable assets that employees, customers, partners, investors, and suppliers can access through most Internet browsers. With Breeze Plug-in for PowerPoint and Macromedia Breeze Training or Macromedia Breeze Presentation, you have a complete solution for your online multimedia presentation and training needs.

Creating presentations

You can use Breeze Plug-in for PowerPoint to create online presentations quickly and easily from your desktop:
Add audio narration to your presentation, including synchronized animations. Upload your presentation to the Macromedia Breeze Training or Macromedia Breeze
Presentation. Your presentation is automatically converted into an online version supporting animations and audio.
Managing presentations You can use the Macromedia Breeze presentation library management system to do the following tasks:
Organize your entire presentation library. Give users the ability to search for and find information quickly. Control access and permissions to your presentations. Add and delete users to your account. Effectively deliver presentations over the Internet.

Note: Built-in laptop microphones generally produce recordings of poor quality. Macromedia recommends using an external microphone.
Internet connection To publish your online presentation to the Macromedia Breeze online service, you need an Internet connection. Because presentations with audio can be very large files, Macromedia recommends a fast Internet connection, of at least 100 Kbps, for uploading presentations. For up-to-date system requirements, visit www.macromedia.com/go/breeze_sysreqs.
Guide to documentation and additional resources
You can use a variety of resources to learn how to use the components of Macromedia Breeze quickly. About the electronic manuals and online help In addition to this guide, the following electronic manuals and online help systems are available:
Note: The relevance of these guides to users depends on the modules installed on the Breeze Presentation platform, the type of user (such as meeting content manager, information technology engineer, or course presenter), and the users Breeze account permissions.
Using the Breeze Manager describes how to use the administration, presentation, and training
components of Breeze. You can access this documentation from the Breeze Manager Home page, and from the Help link in the Breeze Manager.
Using the Breeze Publish Wizard includes procedures for publishing Breeze presentations
created in PowerPoint to your Breeze server. You can access this documentation from the Breeze Manager Home page when you run the Publish Wizard.
Breeze Live User Guide for Meeting Presenters includes information about using the Breeze web
application to host online real-time meetings. The documentation includes procedures that show how simple it is to add slides, Flash SWF files, images, live audio, and video to your presentation.You can access this documentation from the Breeze Manager Home page, and from the Help menu within a Breeze Live meeting room (when you enter as a presenter) by selecting Meeting > Help.
Breeze Live User Guide for Meeting Participants includes information relevant to users

Logging in and publishing a presentation
After recording and previewing your multimedia presentation, you can upload the presentation to a Breeze server for online conversion and viewing using Macromedia Breeze Presentation platform. To upload a presentation to a Breeze server, you must be connected to the Internet, preferably through a high bandwidth connection. You can upload a presentation using the Run Wizard command or the Publish command in the Breeze menu.
To log in and publish a presentation:
1. Select Breeze > Publish.
The Publish Presentation screen appears, which initially displays the Publish Wizard, where you can log in to Macromedia Breeze.
2. Log in to Macromedia Breeze using the user name (your e-mail address) and the password
provided to you by your administrator.
Note: All password information is case sensitive.
Your account administrator for Macromedia Breeze must give you the appropriate permissions to create or update a presentation.
3. After you log in successfully, the Set Presentation Location screen appears. Select the folder in
which to store your presentation. You can also add a folder.
4. After you select the desired location, select the appropriate presentation or action:
To add a new presentation, click Publish. To update an existing presentation, click the title of the presentation you want to update.
5. The Enter Presentation Information screen appears. Add or modify the presentation
information. After entering your information, click the Next button.
6. The Select Presentation Features screen appears. Select your options and press the Next button.
Continue with the wizard until you have selected all the settings for your presentation. For more information, see the next section.
7. After completing the wizard, click the Finish button, and your presentation will begin
uploading for conversion.
Note: Uploading a presentation may take a long time depending on the size of your presentation/ audio files and your Internet connection speed. For example, over a 56 Kbps connection, the estimated time for uploading a 1 MB file is about 2 minutes.
Specify the presentation location During the publishing process, you must select a location in your Macromedia Breeze account library for your presentation. Macromedia Breeze allows you to create folders and subfolders to organize your presentations. The Set Presentation Location screen appears after you have successfully logged in to Macromedia Breeze.

Using individual audio files for specific presentation slides. To use this method you create
individual audio files for each slide in your presentation. During the import process, you match the audio file to its corresponding presentation slide. If you choose this method, you can take advantage of these two helpful features:

File naming

If you number your audio files in a logical, numeric manner (for example, a1, a2, a3, and so on), the Breeze plug-in speeds the import process by allowing you to select multiple audio files and automatically assign them to the correct slide.
Animation markers You can add Sound Forge markers to your audio file to represent animation timings within the slide. During the import process, Macromedia Breeze Plug-in automatically matches the Sound Forge markers with mouse-click animations on the corresponding slide. If you do not use animation markers, you can set the animation timings using Edit Timings within the Advanced feature of the Breeze menu.
Using one long audio file for the presentation with Sound Forge markers. If you want to
import one long audio file for your presentation, you should use the following Sound Forge marker in your audio file to identify slide transitions and animation timings within the audio file:
= 4) BSPSPopupOnMouseOver(event);;" href="javascript:BSSCPopup('Sound_Forge.htm');"
With these markers in the audio file, the Breeze plug-in automatically synchronizes the slides and animations to the audio file during the import process. There are two methods of naming Sound Forge markers:
No marker names The Breeze plug-in automatically handles Sound Forge markers that use the default naming (for example, time). The Breeze plug-in reads these markers in, and assigns them sequentially to slide transitions and mouse-click animations as they occur in the presentation file. Named markers The recommended method of using Sound Forge markers is to change the name of the Sound Forge markers depending on the type of event you are trying to identify. For slide transitions, use an s prefix (for example, s1, s2, s3). For mouse-click animations, use an a prefix within each slide (for example, a1, a2).
When you give use these prefixes, the slide transitions always take precedence. Thus, if you have an incorrect number of a markers, they are discarded or left incompletethe slide boundaries are always used.
Note: To ignore all markers within an audio file, select the Ignore Markers check box in the Import dialog box.

Importing audio

Breeze Plug-In for PowerPoint allows you to import external audio files into your PowerPoint presentation to use as slide narration. You can use externally recorded audio, for example, recordings from a live event or professionally produced audio, with your online presentation. During import, you can match specific audio files to specific slides in a presentation. In addition, the Breeze Plug-in supports timing markers from the audio-editing program Sound Forge to help you synchronize your audio and animations to your presentation. There are three basic methods of importing audio with Breeze Plug-In for PowerPoint:

Window Resizing

To use the Edit Audio command
The Edit Audio dialog box appears, displaying animation markers and slide markers. Markers within the Edit Audio dialog box The Edit Audio dialog box contains a graphical representation of your audio waveform. In addition, the Breeze plug-in automatically places vertical lines signifying different markers within the file. These markers control the timing of slide transitions, animations, and commands during the playback of your presentation. You can use the Edit Audio dialog box to adjust the timing location of these markers. There are four types of markers:

Type Slide

Name Slide (#)

Marker color

Description
Gray header with The slide marker designates slide transitions. Each solid red line slide marker is numbered. Blue The mouse-click animation markers designate when a mouse-click animation will be triggered. These markers are numbered within each slide boundary. These animations are automatically generated based on the settings in your PowerPoint presentation using the Automatic setting. These are special markers that allow you to control playback. There are two basic types: StopWhen this location is reached, playback automatically stops. The viewer needs to press Play to continue the presentation. GotoWhen this location is reached, playback automatically jumps to the designated slide.
Mouse-click Click (#) animation Automatic animation Command Auto

Faded gray

Stop or Goto
Note: Markers at the same location appear stacked.
Playing back, recording, and editing audio
The Edit Audio dialog box in the Breeze plug-in allows you to play back, insert, replace, and delete audio in your presentation. When you open the Edit Audio dialog box, you see a waveform of your audio file. To edit your audio, move to the appropriate location in the waveform. You can perform the following functions:
Play audio from a specific location
You can select a location at which to start playing audio by clicking the audio waveform. You should see a blinking vertical cursor at that location. Click the Play button (at the lower left corner) to begin playback. You can also press the Spacebar on the keyboard to begin playback. To stop playback, click the Pause or Stop buttons, or press the Spacebar.
Play audio for a selected section
Select an audio section by clicking and holding the mouse button at the starting position and dragging to the end location the selected area should be highlighted in black. Press the Play icon (at the lower left corner) to begin playback. You can also press the Spacebar on the keyboard to begin playback. Playback continues until the end of the section is reached. To stop playback, click Pause or Stop, or press the Spacebar.

The Selecting Ratio option controls the maximum amplification that will be used in the Dynamics option. The default, 2.0, means that the quietest sections will be amplified by a factor of 2. Higher settings are useful in presentations that have larger differences between quiet and loud sections. However, background noise can also be amplified with higher settings.
The Noise Threshold option helps control the amplification of background noise. Anything quieter than the noise threshold will not be amplified. If background noise is being amplified too much, turning this slider up may help. However, the Dynamics option does not work well with high noise levels. Whenever you change these settings, the view in the Edit Audio dialog box is updated, so you can see the results of your changes before clicking OK. Additional editing controls The Breeze plug-in Edit Audio dialog box also supports additional controls to speed up editing.
Right-click in the header bar above the audio window
This displays a context menu with
commands for the following actions:
Move a marker Insert a command marker Delete a command marker Change the properties of a command marker
Press M or Control+M within the Audio window
This automatically moves the next marker to the current location. The next marker is the first marker to the right of the current location If you have a mouse wheel, you can use The Spacebar acts as a toggle
Click in the Audio window and use the mouse wheel
it to quickly change the view by zooming in or out.
Select a location in the audio file and press the Spacebar
between Play and Pause during playback of the audio file.
Recording audio If you click the Record button in the Edit Audio dialog box, you will open the following dialog box, which you can use to record audio.
Input Source: Used to select the input source for your audio.
Audio Monitor: Shows the strength of your audio input. The stronger the audio signal, the higher the level. If the signal is too strong, the monitor turns yellow and red at the top. Recording Status: Displays either Stopped or Recording. Calibration: Used to run automatic audio calibration. Macromedia Breeze recommends using this command prior to recording any audio.
Volume control in Record Narration dialog box: Used to manually set the volume control for recording. Macromedia recommends using the Calibrate command to automatically set your volume control. Record button - Record Narration dialog box: Used to start recording audio.

You can add quizzes and surveys directly to your PowerPoint presentation. You can even add
multiple quizzes and/or surveys to a single presentation.
You can include scored test questions and unscored survey questions. You can create three types of questions: multiple choice, true/false, and multiple answer. You can customize the look of your quiz using standard PowerPoint features. After you create
your quiz questions, you can use PowerPoint to change fonts, add graphics, and change the look of your buttons.
You can add animations and audio as you normally would any other presentation.
The quiz feature allows you to set many different options for your quiz, from navigation through results handling. It is a flexible yet easy-to-use solution for your assessment needs.
Creating a quiz or survey
With the Macromedia Breeze quiz feature, you can quickly add one or more quizzes and surveys to a PowerPoint presentation.

To create or add a quiz:

1. Open the PowerPoint presentation in which youll add the quiz or survey and select the slide
that should precede the quiz. The quiz will appear on the following slide.
2. Select Breeze > Quiz and Surveys.
If this is the first quiz or survey in the presentation, the Macromedia Breeze Quiz wizard appears. This wizard guides you through all the steps necessary to create your quiz or survey. Skip to step 5. If you have already created a quiz or survey, the Quiz Properties dialog box appears. Go to step 3.
3. In the Quiz Properties dialog box, select Add/Remove Quizzes from the Current Quiz

pop-up menu.

4. In the Quiz Manager dialog box, Select Add. 5. The Quiz wizard appears. 6. When you finish using the Quiz wizard, select Finish.
For detailed information about a specific quiz property, see About quiz and survey properties on page 35
Deleting a quiz or survey
You can easily delete a quiz or survey from your presentation.
To delete a quiz or survey in your presentation:
1. In PowerPoint, select Breeze > Quizzes and Surveys. 2. In the Quiz Properties dialog box, select Add/Remove Quizzes from the Current Quiz
pop-up menu. The Quiz Manager window lists the quizzes and surveys in the current presentation.
3. In the Quiz Manager dialog box, select the quiz to delete and click Remove, then respond to
the prompt asking you to confirm the deletion.
Note: To delete a quiz you can also delete all the slides corresponding to the quiz or survey (questions, result page) from within PowerPoint.
Modifying a quiz or survey
After creating a quiz or survey, you can modify its properties.
To modify a quiz or survey:
1. Select Breeze > Quizzes and Surveys. 2. In the Quiz Properties dialog box, select the quiz that you want to modify from the Current

Quiz pop-up menu.

3. Select the appropriate tab and make your modifications.

About quiz and survey properties
The quiz feature offers a variety of ways to customize your quiz functionality. Using quiz properties, you can accomplish the following:
Select a unique name for your quiz. For more information, see Naming a quiz or survey

on page 36.

Display a progress indicator for users as they take the quiz. For more information, see
Modifying Progress Display options on page 36.
Control how the user navigates through the quiz. For more information, see Modifying User
Movement options on page 37.
Control when the user can move to the next question. For more information, see Modifying
Advancement options on page 37.
Set the default feedback behavior after an answer.
After each correct answer After each incorrect answer
For more information, see Modifying After Each Answer options on page 38.
Determine the type of results displayed after the user completes the quiz or survey. For more
information, see Displaying a quiz results page on page 42.
Control what the user can review after completion. For more information, see Modifying
Post-Quiz options on page 42. Naming a quiz or survey You can include multiple quizzes and surveys in your presentation, but you must create a unique name for each quiz. You can name a quiz or survey in two ways:
Through the Macromedia Breeze Quiz wizard. In step 1, the Quiz wizard ask you to enter the

name of the quiz.

Through the Quiz Properties dialog box, where you can modify the Quiz Name property.
To change the name of a quiz:
1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the name of a quiz in the Current Quiz pop-up menu. 3. In the Properties dialog box, select the General tab. 4. Change the name of the quiz in the Name text box.
Modifying Progress Display options Progress Display options let you specify how to give your users status on their progress as they take the quiz or survey
Relative (Question 3 of 10) Shows the user the current question number along with the total number of questions in the quiz or survey. Numeric (Question 3) Shows the user the current question number, but not the total number of questions in the quiz or survey. Do not show progress

To modify the question type:
Setting the question score If your question is of the Test type, you must also set the score value for the question. You set a numerical value for the question; each individual question can have its own score value.
Note: A question must be entirely correct to get a score value. Partial credit is not given for multipleanswer questions.
The score values of all questions in a quiz are used to determine whether a user passes or fails the quiz. You can set the pass/fail score for the quiz on the Questions tab.
To modify the question score:
1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the name of the quiz in the Current Quiz pop-up menu. 3. In the Properties dialog box, click the Questions tab and click the question you want to modify. 4. In the Question Properties dialog box, enter the score for the question.
Adding answers For each question, you can enter answers and Answer properties. Answer properties include:
Number of Answers Correct
Select the number of answers for this question, from two to eight.
Select the correct answer. For multiple-answer questions, select the correct answers. Enter the exact text for the answers. Set feedback handling for this question after the user has answered.

Answer Text

Setting Feedback
If you want to modify answers, you have two options:
Use the Properties dialog box and the Questions tab to modify any question, including

its properties.

Use PowerPoint to change text and formatting directly on the slide.

To modify answers:

1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the name of the quiz from the Current Quiz pop-up menu. 3. Click the Questions tab and select the question you want to modify. 4. In the Question Properties dialog box, make the appropriate changes to the Answer section.
Setting feedback responses For each question you can customize the handling of feedback to users after they answer the question. There are three options for handling user feedback:
Default Use the default behavior for correct and incorrect answers, as specified on the General tab of the Properties dialog box for the quiz. Display no feedback for this question

If you select Yes, Show User the Results of the Quiz, you can select the information to show on
the Results page. Click the boxes corresponding to the desired information.
If you select Display Pass/Fail, click Pass/Fail Messages to enter a custom message.
Modifying Post-Quiz options Use these option to specify whether users can review questions after they complete the quiz:
No, do not allow the user to review questions
The user cant go back to review the questions
after completing the quiz.
Yes, allow the user to go back and review questions
The user can review the quiz questions
To modify Post-Quiz options:
1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the name of the quiz y from the Current quiz pop-up menu. 3. Click the Post-Quiz tab. 4. In the Post-Quiz Review area, select your desired option.
Customizing question feedback text boxes
When you create a quiz, the Quiz wizard allows you to provide your users with feedback after they answer a question. You can customize the look of the text boxes that contain the feedback using normal PowerPoint formatting.
Note: You must create your quiz using the Quiz wizard before you can customize the question feedback text boxes.
To customize the feedback text boxes, you must select the feature that displays the question feedback text boxes on each PowerPoint slide.
To show feedback text boxes:
1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the Advanced tab and select Show Feedback Message Boxes

inside PowerPoint.

3. Click OK and return to PowerPoint. The feedback boxes now appear on the corresponding
PowerPoint quiz slides. You can then proceed to edit the Feedback text boxes. Editing question feedback text boxes Answer Feedback dialog boxes appear on the relevant quiz slide. Initially feedback text boxes are positioned on top of each other, with only the top text box visible. To edit the text boxes, drag them apart. You can reposition the text boxes after you finish editing them. You can reformat and edit the text boxes, but do not delete them. Using the standard PowerPoint commands to format autoshapes you can:
Change the shape of the dialog box Change the color Change the border Modify the font Add one or more images to the dialog box (You must group the images to the relevant dialog to ensure the image is displayed with the feedback.)
Hiding question feedback text boxes in PowerPoint Hiding answer feedback does not discard changes you make to feedback text boxes or delete the text boxes.
To hide question feedback text boxes:
1. Select Breeze > Quizzes and Surveys. 2. In the Properties dialog box, select the Advanced tab 3. Deselect Show answer and click OK.

Confirm that your automatic animations are correctly configured to start at predefined times
(not mouse-click animations). Check your PowerPoint animation settings using the PowerPoint menu item Slide Show > Custom Animation.
Confirm that your automatic animations are not waiting for an initial mouse-click animation.
Check the animation order and animation settings of each slide object.
Use PowerPoint to verify the operation of your mouse clicks. To do that, select the View Show
command in the Slide Show menu. Select the appropriate slide and confirm that the animations occur automatically. Mouse-click animations do not appear during recording Your predefined mouse-click animations should appear when you click the Start Next Animation or Slide button while recording. If not, here are some things to check:
Confirm that you have correctly set up mouse-click animations for that slide. Check your
PowerPoint animation settings using the PowerPoint menu item Slide Show > Custom Animation.
command in the Slide Show menu. Select the appropriate slide and use mouse clicks to view the animations. Animations do not appear when presentation is viewed If your animations appeared during the recording process they should appear when you view the presentation. If not, you may need to re-record the slide and animations. All animation markers are not visible in the Edit Audio dialog box The Edit Audio dialog box automatically shows all animation markers in the presentation. If you do not see all your animation (Click) markers, you should check the following:
Check for markers that are overlapped because they are in the same location. To move markers
to new locations, drag the top of the marker. Remember that you cant move markers beyond slide boundaries or adjacent markers.
Check for automatic animations that are not displayed. If an automatic animation is set to 0
seconds, it is not displayed in the file.
Check PowerPoint to make sure you have added the animations. Because the Breeze plug-in
automatically gathers the animations from PowerPoint, check that you are on the correct slide and that the animations do exist within PowerPoint. Automatic animations do not appear during recording The automatic animations should appear at the correct time while you are recording your audio. If not, here are some things to check:
command in the Slide Show menu. Select the appropriate slide and use mouse clicks to view the animations.
Animations don't convert correctly During the conversion process from a PowerPoint presentation into an online presentation, Breeze converts the PowerPoint animations for online playback. During the conversion process, the converted animations might not appear exactly as they do in PowerPoint. Some of the changes that might occur include the following:

Animations might appear slightly different than they do in PowerPoint. For example, the
Dissolve animation in PowerPoint might appear as more of a Fade animation in the converted presentation.
Different animations may be substituted for a specified animation. For example, the
Checkerboard animation may appear as a Wipe animation in the converted presentation.
In some rare instances, Breeze might not support the specified animation. For example, slide
transition animations might not be supported at allthe slide might just transition to the next slide without any animation.
Advanced animations, such as those included in PowerPoint XP, might not be supported.
Using unsupported animations might result in unexpected operation results in the converted online presentation. For more information about the animations currently supported by Breeze, please contact Macromedia Breeze support at www.macromedia.com/go/breeze_support.
Troubleshooting problems with online presentations
The following sections give tips on resolving problems with viewing online presentations. Animation problems during online viewing PowerPoint animations are converted to web animations for online viewing. You may experience problems with the final output of the animation effects, including the following:
Animations do not seem to be correctly synchronized with the audio when viewed online.
Animation timings are affected by a variety of factors, including the computer configuration you use to record your presentation, the computer and browser you use to view the presentation, and the type of animation. Here are some potential fixes:
Increase the timing between animation effects. Usually problems occur because some computers take longer than others to play an animation effect. By increasing the timing between effects, you increase the likelihood that a computer will be able to complete the animation on time. Change the animation type. Some animations appear more quickly than others. Changing to a faster animation makes it easier to synchronize with the audio recording after conversion to the online format. Re-record the slide. If you make any changes or additions to animation objects in PowerPoint after recording, you need to re-record that slide. Otherwise, the animations do not show up correctly during online viewing.
The animation effects are different when viewed online. Not all animations are currently
supported for viewing with Netscape browsers. If you use an unsupported animation effect, Breeze Plug-In for PowerPoint substitutes a similar animation effect during the online conversion process.

Adobe Acrobat Connect Pro (formally Macromedia Breeze) Using Adobe Acrobat Connect Pro, you and other meeting attendees can join a live, on-line meeting from anywhere in the world, as long as you have a browser, Adobe Flash Player plug-in, and an Internet connection. A meeting can have as few as two or as many as several hundred attendees. A meeting room is an online application that you join by navigating to a specific URL with a browser. Once in a meeting, you can see and hear various types of media, such as a live video broadcast of the Presenter, a Microsoft PowerPoint presentation, or a video. In real time, Presenters can demonstrate software on the computer or use a whiteboard to draw or annotate images or text. An Adobe Connect Pro meeting room exists before a scheduled meeting time and continues to exist after the scheduled meeting time has passed. A meeting room can be used over and over. The Host can leave the meeting room open or closed between scheduled meetings. If a meeting room is open between meetings, you can enter the room at any time to view content or meet with other group members.
Adobe Presenter 7 Adobe Presenter 7 provides an easy means of adding narration to PowerPoint presentations Narrated PowerPoint files created with Presenter are small in size and work in ANGEL
Allows embedded Flash objects, i.e., Flash video, animations, Adobe Captivate. Interactive, SCORM compliant quizzing
Plug-in for PowerPoint available for Windows only users can create presentation on Mac or Windows and transfer to Windows computer with plug-in installed to add narration, embedded Flash objects, and quizzes Asynchronous delivery from any Web server or from within ANGEL