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HELLOMOTO

Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola C118 wireless phone.
Earpiece Listen to your voice calls & messages. Left Soft Key Performs functions identified by left display prompt. Menu Key Open a menu when you see in the display. Right Soft Key Performs functions identified by right display prompt. Power/End Key Press and hold to turn the phone on/off. Press and release to end phone calls, exit menu system. Navigation Key Press S up and down to scroll through lists, left and right to adjust volume.
Send/Answer Key Make and answer calls. Press when idle to see the list of recently dialed calls. Microphone Power Connector Port Port to insert the charger.

check it out!

Integrated Antenna Embedded in the top and on the back of the phone. Lanyard Attachment

Battery Compartment

Headset Jack Insert the headset accessory for handsfree use.
Note: Your phone may not appear exactly as the phone image in this picture. However all key locations, sequences, and functions are the same.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com Certain mobile phone features are dependent on the capabilities and settings of your service providers network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the features functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. All other product or service names are the property of their respective owners. Motorola, Inc., 2005. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the users authority to operate the equipment. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

feature locator

main menu
Messages Create Message Voicemail Text Msgs Info Services* Quick Notes Outbox Drafts Phonebook Recent Calls Received Calls Dialed Calls Notepad Call Times Call Cost Games My Menu Ring Styles Alert Loud Ring/Soft Ring/ Vibrate/Vibe & Ring/ Silent Detail My Tones Alarm Clock
Settings Call Divert Phone Status In-Call Setup Security Other Settings More Calculator Exchange Rate Stop watch Fixed Dial Service Dial Screen Saver Quick Dial

* optional features

This is the standard main menu layout. Your phone menu may be a a little different.

settings menu

Call Divert Voice Calls Cancel All Forward Status Phone Status My Tel. Numbers Active Line Battery Meter In-Call Setup In-Call Timer Call Cost Setup My Caller ID Answer Options Call Waiting Security Phone Lock Lock Keypad Fixed Dial Call Barring SIM PIN New Passwords Other Settings Personalize Initial Setup Network Headset

contents

check it out!. 2 contents. 7 Safety Information. 9 EU Conformance. 16 Recycling Information. 17 essentials. 18 about this guide. 18 SIM card. 18 battery. 19 turn it on & off. 21 make a call. 22 answer a call. 22 your phone number. 22 basics. 23 display. 23 menus. 26 text entry. 27 volume. 30 navigation key. 30 codes & passwords. 30 lock & unlock phone. 31 check battery meter. 31 customize. 32 ring style. 32 time & date. 35

screen saver. 35 display appearance. 35 answer options. 36 personal greetings. 36 calls. 37 recent calls. 37 redial. 38 return a call. 38 notepad. 38 hold or mute a call. 39 call waiting. 39 caller ID. 39 emergency calls. 40 international calls. 41 1-touch dial. 41 voicemail. 41 other features. 43 advanced calling. 43 phonebook. 45 messages. 45 personalizing. 47 call times & costs. 49 network. 50 more features. 50 security. 51 games. 51 service and repairs. 52 check here first. 52 SAR Data. 55 WHO Information. 57 8
Safety and General Information
This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.*

Safety Information

Exposure To Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
* The information provided in this document supersedes the general safety information in users guides published prior to September 1, 2005.
Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Operational Precautions

For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.

External Antenna Care

If your mobile device has an external antenna, use only a Motorolasupplied or approved replacement antenna. Use of unauthorized antennas,
modifications, or attachments could damage the mobile device and/ or may result in your device not complying with local regulatory requirements in your country. DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed.

Product Operation

When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at www.motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately
shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so. These locations include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.

Pacemakers

If you have a pacemaker, consult your physician before using this device. Persons with pacemakers should observe the following precautions: ALWAYS keep the mobile device more than 20 centimeters (8 inches) from your pacemaker when the mobile device is turned ON. DO NOT carry the mobile device in the breast pocket. Use the ear opposite the pacemaker to minimize the potential for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some digital mobile devices may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer or physician to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult your physician or the manufacturer of your device to determine if it is adequately shielded from RF energy.

Driving Precautions

Recycling Mobile Phones and Accessories
Do not dispose of mobile phones or electrical accessories, such as chargers or headsets, with your household waste. In some countries or regions, collection systems are set up to handle electrical and electronic waste items. Contact your regional authorities for more details. If collection systems arent available, return unwanted mobile phones or electrical accessories to any Motorola Approved Service Centre in your region.

essentials

about this guide
This guide shows how to locate a menu feature as follows: Find it : Press M > Recent Calls > Dialed Calls This example shows that, from the home screen, you press M to open the menu, highlight and select Recent Calls, then highlight and select Dialed Calls. Press S to scroll to and highlight a menu feature. Press the SELECT key to select the highlighted menu feature. symbols This means a feature depends on the network or subscription and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory.

SIM card

Your Subscriber Identity Module (SIM) card contains personal information such as your phone number and phonebook entries. Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt.

battery

battery installation
Note: If you remove the battery for a long time, the phone will ask you to reset the time and date. If you choose to cancel or ignore, the time and date will be affected. You can input the correct time and date by:
Find it: Press M > Settings > Other Settings > Initial Setup > Time and Date But, if you remove the battery just for a few seconds (e.g., quickly change SIM card), the system either wont ask you to reset the time and date or if prompted, you can choose CANCEL on the time and date screen, the clock will only be slightly affected.

battery charging

New batteries are not fully charged. Plug the charger into your phone and an electrical outlet. Your phone displays Charge Complete when finished. Tip: Relax, you cannot overcharge your battery. It will perform best after you fully charge and discharge it a few times. New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.

battery tips

Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. 20
New batteries or batteries stored for a long time may take more time to charge. When charging your battery, keep it near room temperature. When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator. Never expose batteries to temperatures below -10C (14F) or above 45C (113F). Always take your phone with you when you leave your vehicle. It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, read the battery safety information in the Safety and General Informationsection included in this guide.

turn it on & off

To turn on your phone, press and hold P for 2 seconds. If prompted, enter your 4-digit SIM card PIN code.
Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays PIN1 Blocked. Contact your service provider if your PIN is blocked. To turn off your phone, press and hold P for 2 seconds. If prompted, enter your 4-digit unlock code.

make a call

Enter a phone number and press N to make a call. To end a call, press P

answer a call

When your phone rings and/or vibrates, just press N to answer the call. To end a call, press P

your phone number

To see your phone number: Find it: Press M > Settings > Phone Status > My Tel. Numbers To store or edit your name and phone number on your SIM card, press the VIEW key while displaying your phone number.

basics

See page 1 for a basic phone diagram.

display

The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and N. Note: Your home screen may look different from the one on this page, depending on your service provider.
Clock Service Provider Status Left Soft Key Label Right Soft Key Label
The menu indicator shows that you can press M to open the menu. Soft key labels show the current soft key functions. For soft key locations, see page 1. Press S up, down, left, or right to scroll main functions. You may select to show or hide the icons on the home screen.

Status indicators display at the top of the home screen:
1 Ring Style Indicator Shows the ring style setting. y = loud ring z = soft ring = vibrate = vibe & ring = silent
2 Signal Strength Indicator shows the strength of your phone's connection with the network. 3 Call Forward Indicator shows when All Calls for Call Forward is activated. 4 In Use Indicator indicates when a call is in progress. 5 Roam Indicator appears when your phone uses another network system outside your home network.
6 Entry Method Indicator appears when you select a specific kind of entry method: R = iTAP English ] = TAP method 12 = numeric @ = symbol
Note: The Entry Method Indicator will not be displayed in idle mode. 7 Message Indicator appears when you have a new voice or text message: e = text message t = voicemail message
Note: A flashing message indicator means that your inbox is full. You will not be able to receive new messages until you delete old ones. 8 Battery Level Indicator vertical bars show the amount of charge left in your battery. Recharge the battery when your phone shows Low Battery 9 LINE Indicator indicates your phone is using Line 1 or Line 2. 10 Headset Indicator displays when the headset is plugged into the phone.
From the home screen, press M to enter the main menu, then press S to scroll up and down through the main menu list.
Exit the main menu. Scroll up or down.
Select highlighted menu feature. Exit menu without making changes.
The following menu icons may be available, depending on your service provider and service subscription options. menu features n Messages r Phonebook z Recent Calls - Games : My Menu

w A / >

Ring Styles Alarm Clock Settings More Quick Dial
Some features require you to select an option from a list:
Highlighted Option Press the BACK key to go back to previous screen. Press M to open sub-menu. Press the VIEW key to see details of highlighted option.
Scroll up or down to highlight the option you want.

text entry

Some features let you enter text.
Character counter Flashing cursor indicates insertion point. Press M to open sub-menu. Press the INSERT key to insert a quick note.
Press the CANCEL key to exit without saving any changes.
Press # in a text entry screen to select an entry mode: entry mode tap Includes iTAP English, Tap Extended, and Tap English. numeric Enter numbers only. symbol Enter symbols only. To set your text entry modes, press M in a text entry screen and select the desired entry mode. Tip: Pressing 0 will toggle between uppercase and lowercase in English alphabet text entry.

iTAP mode

Press # in a text entry screen to switch to iTAP mode. iTAP mode lets you enter words using one keypress per letter. The iTAP software combines your keypresses into common words and predicts each word as you enter it. For example, if you press 7764 , your phone displays a list of suggestions for words such as prog, proh, and spoi.

tap mode

Press # in a text entry screen and select tap mode.
To enter text in tap mode, press a keypad key repeatedly to cycle through the letters and number on the key. Repeat this step to enter each letter. For example, if you press 8 once, the phone displays:
After 2 seconds, the character is accepted and the cursor moves to next position. Press OK to accept & store text.
Character displays at insertion point.
Press the DELETE key to delete character to left of insertion point
If you want a different word (such as Text), continue pressing keypad keys to enter the remaining characters. If you dont want to save your text or text edits, press P to exit without saving. Tap Extended mode cycles through additional special characters and symbols as you repeatedly press a keypad key.

numeric mode

Press the number keys to enter the numbers you want.

symbol mode

Press a keypad key to show its symbols at the bottom of the display. Highlight the symbol you want, then press the SELECT key.

volume

When you are in a call, press S right to increase earpiece speaker volume, left to decrease it. When the phone display is idle, press S right or left to increase or decrease ringer volume. Tip: During a call, you can set your phone to mute by pressing M > Mute.

navigation key

Press the navigation key S up or down to scroll and highlight options.

codes & passwords

Your phone's 4-digit unlock code is originally set to 1234. If your service provider did not change these codes, you should change them: Find it: Press M > Settings > Security > New Passwords You can also change your SIM PIN or Bar Password. If you forget your unlock code: Try entering 1234 or the last four digits of your phone number. 30
If you forget other codes: If you forget your SIM PIN code, PIN2 code, or bar password, contact your service provider.

lock & unlock phone

You can lock your phone to keep others from using it. To lock or unlock your phone, you need the 4-digit unlock code. To manually lock your phone: Press M > Settings > Security > Phone Lock > Lock Now. To automatically lock your phone whenever you turn it off: Press M > Settings > Security > Phone Lock > Automatic Lock > On. Note: You can make emergency calls on a locked phone (see page 40). A locked phone still rings or vibrates for incoming calls or messages, but you need to unlock it to answer.

check battery meter

To check your battery meter: Press M > Settings > Phone Status > Battery Meter.

customize

ring style
Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring and/or vibration are called an alert. You can select 1 of 5 different alert profiles: Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, and Silent. The profile indicator for the ring style displays at the top of your home screen. To choose your profile: Find it: Press M > Ring Styles > Alert > alert type

change ring details

You can change the ring or key volume and select vibrate/silent/ring details for incoming calls and other events. Your changes are saved in the current ring style profile. Find it: Press M > Ring Styles > Vibrate Details > desired event > Change > alert for event

my tones

This feature allows you to create custom alert tones for your phone. The tones you create appear in the list of available alerts.

creating a tone

Find it: Press M > Ring Styles > My Tones 1 Press S up or down to scroll to Empty Ring. 32
2 Press SELECT to go to Tone Details. 3 Press CHANGE to select NOTES:. 4 Use the keypad keys to enter notes for the tone. 5 Press OK to store the notes. 6 Press CHANGE to select Name:. 7 Use the keypad keys to enter the name for the tone. 8 Press OK to store the name. 9 Press DONE to store the tone.

entering notes

To enter a note, press S up and down to select the note name. You can also enter a note by pressing the key associated with the note name. To change octaves, press 0 to insert a *, then enter the octave number. Press 0 to insert a flat & or sharp * before the note. Change note length by inserting 0-5 after the note. Use the 7 to insert a reset r. Scroll left or right by pressing the S, or using the * and #.

playing a note

Find it: Press M > Ring Styles > My Tones 1 Press S up or down to scroll to the tone you want to play.
2 Press M to open My Tones. 3 Press S up or down to scroll to Play. 4 Press SELECT to select Play. The phone displays the playback meter and plays the tone. 5 Press Play to play the tone again or press CANCEL to return to the my tones list.

editing a tone

Find it: Press M > Ring Styles > My Tones 1 Press S up or down to scroll to the tone you want to edit. 2 Press EDIT to open the tone details. 3 Press S up or down to scroll to the details you want to edit (Name or Notes). 4 Press CHANGE to select the details you want to edit. 5 Use the keypad keys to enter new text or notes. 6 Press OK to store the details.

deleting a tone

You can delete a custom tone you created. Find it: Press M > Ring Styles > My Tones 1 Press S up or down to scroll to the tone you want to delete. 2 Press M to open My Tones. 3 Press S up or down to scroll to Delete. 34
4 Press SELECT to select Delete. 5 Press YES to confirm the deletion.

time & date

To set the time and date for your phone: Find it: Press M > Settings > Other Settings > Initial Setup > Time and Date

screen saver

You can set a picture or clock as a screen saver image. The screen saver displays when no activity on the home screen is detected for a specified time. Tip: This feature helps save your screen but not your battery. To extend battery life, turn off the screen saver. Find it: Press M > More > Screen Saver

display appearance

You can set the contrast of your phone display: Find it: Press M > Settings > Other Settings > Initial Setup > Contrast To set your phone to play an animation when you open the main menu: Find it: Press M > Settings > Other Settings > Initial Setup > Animation To save battery life, the backlight turns off when you're not using your phone. The backlight turns back on when you

press any key. To set how long your phone waits before the backlight turns off: Find it: Press M > Settings > Other Settings > Initial Setup > Backlight To save battery life, the display can turn off in idle mode when you're not using your phone. The display turns back on when you press any key. To set how long your phone waits before the display turns off: Find it: Press M > Settings > Other Settings > Initial Setup > Battery Save

answer options

You can use additional methods to answer an incoming call. To activate or deactivate an answer option: Find it: Press M > Settings > In-Call Setup > Answer Options option multi-key On multi-key Off Answer by pressing any key. Answer by pressing N.

personal greetings

You can create personal greetings that display when you turn on the phone: Find it: Press M > Settings > Other Settings > Personalize > Greeting
This chapter describes features related to making and answering calls.

recent calls

Your phone keeps lists of incoming and outgoing calls, even for calls that didn't connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added. Find it: Press M > Recent Calls 1 Highlight Received Calls or Dialed Calls, and press the SELECT key. 2 Highlight a call. A next to a call means the call connected. To call the number, press N. To see call details (such as time and date), press the VIEW key. From the Dialed Calls list, press M to see the following options: option Store Delete Delete All Show ID Hide ID Create a phonebook entry with the number in the No. field. Delete the entry. Delete all entries in the list. Show your caller ID for the next call. Hide your caller ID for the next call.
option Send Message Add Digits Attach Number
Deliver the message. Add digits after the number. Attach a number from the phonebook or recent calls lists.

redial

1 Press N from the home screen to see the Dialed Calls list. Or press M > Recent Calls > Received Calls, Dialed Calls, or Notepad. 2 Highlight the entry you want to call, then press N. If you hear a busy signal and you see Call Failed, Number Busy, press N to redial the number. Tip: Press N from idle screen to see a list of recent calls.

return a call

Your phone keeps a record of your unanswered calls and displays Missed Call(s): X, where X is the number of missed calls. 1 Press the VIEW key to see the Received Calls list. 2 Highlight the call you want to return and press N.

notepad

Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. These digits can be the last phone number that you called, or a phone number that you simply entered but did 38
not call. These digits remain in the notepad even when you turn off the phone. To call the number, create a phonebook entry, or perform other operations with the number stored in the notepad: Find it: Press M > Recent Calls > Notepad To call the numbe, press N To create a phone book entry with number in the No. field, press the STORE key.

Find it: Press M > Settings > Other Settings > Initial Setup > Time and Date
using the send/end key on the headset
Question: When I use the headset with my phone, nothing happens when I press Send/End on the headset. Why? Answer: This phone does not support the Send/End function on the headset.
no backlight on the display
Question: During phone operation, why dont I see a backlight on the display? Answer: The Backlight may be set to Off. To view and/or change the backlight setting: Find it: Press M > Settings > Other Settings > Initial Setup > Backlight
no incoming call ring tone
Question: Why dont I hear a ring tone for incoming calls or messages? Answer: Check the volume setting by pressing S right or left to adjust the volume.

no service

Question: Why does the phone display no service? Answer: Each service provider operates at a certain frequency band. Call you service provider to find out their frequency band. Make sure the band selection setting on your phone matches that frequency band.
Find it: Press M > Settings > Other Settings > Network > Band Selection Note: Because this feature depends on your service provider's setting, you might not see this feature in your phone.
attaching the battery door
To attach the battery door, slide it into the grove on the handset (arrow 1) and then gently push the door down (arrow 2) until it clicks to lock it in place.
To prevent damage to the battery door, install only as described here. If you have questions or need assistance, we're here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options.
Specific Absorption Rate Data

SAR Data

This model meets international guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The ICNIRP SAR limit for mobiles devices used by the general public is 2 W/kg and the highest SAR value for this device when tested at the ear was 0.88 W/kg.1 As mobile devices offer a range of functions, they can be used in other positions, such as on the body as described in this user guide.2 In this case, the highest tested SAR value is 0.35 W/kg.1 As SAR is measured utilizing the devices highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network. While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure 55

then you can do so by limiting the length of calls or using a hands-free device to keep the mobile phone away from the head and body. Additional Information can be found on the websites of the World Health Organization (http://www.who.int/emf) or Motorola, Inc. (http://www.motorola.com/rfhealth).
1. The tests are carried out in accordance with international guidelines for testing. The limit incorporates a substantial margin for safety to give additional protection for the public and to account for any variations in measurements. Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. 2. Please see the Safety and General Information section about body worn operation.
Information from the World Health Organization
Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your childrens RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int./peh-emf

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