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Motorola DCT2500

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Installation Manual DCT2500 Digital Consumer Terminal

MESSAGES ON

REMOTE

CURSOR

SELECT

CHANNEL

POWER MENU INFO
Graphical symbols and supplement warning marking locations on the bottom of the appliance. This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics. This symbol calls attention to a critical procedure, or means refer to the instruction manual for opening or service information. Only qualified service personnel are to install or service the equipment. The symbol may also appear in text and on schematics.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. CAUTION: TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
FCC Compliance: Federal Communications Commission Radio and Television Interface Statement for a Class B Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Increase the separation between the equipment and the affected receiver Connect the equipment on a circuit different from the one the receiver is on Ensure that the cover plate for the security card is secured and tight Changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Declaration of Conformity: According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and founded to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.107 to 15.109 FCC Part 68 Statement: This equipment complies with part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among
other information, the FCC registration number and ringer equivalence number (REN) for the equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment uses the following USOC jack: RJC. An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. This equipment cannot be used on telephone company-provided coin services. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that the temporary discontinuance of services may be required. If advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a compliant with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order to maintain uninterrupted service.

If the trouble is causing harm to the telephone system, the telephone company may request that you remove the equipment from the network until the problem is resolved. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.
Canadian Compliance: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe B respects toutes les exigences du Rglement sur le matriel brouilleur du Canada. Industry Canada CS-03 Statement: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee that the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions might not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Repairs or alterations made by the user to this equipment, or equipment malfunctions may give the telecommunication company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is 0.4. The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5. The telephone connection arrangement is a CA11A.
Repairs: If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. Pack the unit securely; enclose a note describing the exact problem, and a copy of the invoice that verifies the warranty status. Ship the unit PRE-PAID to the following address: Motorola, Inc. Attn: RSA #___________ c/o Rudolph Miles and Sons 2500 Courage Boulevard Brownsville, TX 78521

DCT2500 Installation Manual

Section 5

Troubleshooting

Appendix A

Diagnostics
Using Diagnostics..... A-2 d 01: General Status...... A-3 Error Codes..... A-5 V860DLd 02: Out-of-Band (OOB) Diagnostic.... A-6 Selecting the OOB Frequency..... A-7 d 03: In-band Status...... A-8 d 04: Audio/Video Status..... A-9 d 05: Unit Address...... A-10 d 06: Firmware Version..... A-11 d 07: Current Channel Status..... A-11 d 08: Renewable Security..... A-13 d 09: Upstream Diagnostics..... A-14 RF Return (STARVUE II) Diagnostics.... A-14 Telephone Modem (STARFONE) Diagnostics.... A-15 d 10: Application (APP) Code Modules.... A-17 d 11: Memory Status..... A-18 d 12: Interactive Info..... A-18 d 13: MAC Frequency Table..... A-19 d 14: Control Channels..... A-20 d 15: Message Types..... A-20 d 16: In-band Program Association Table (PAT)..... A-20 d 17: In-band Program Map Table (PMT)..... A-20 d 18: Task Status...... A-21 d 19: USB Diagnostics..... A-21 d 20: In-band Multicast Address Filter.... A-22 d 21: Keyboard / LED Diagnostics..... A-22
Abbreviations and Acronyms

Figures

Figure 1-1 Front and rear views..... 1-2 Figure 2-1 Front panel..... 2-1 Figure 2-2 Rear panel..... 2-2 Figure 2-3 Options available for the DCT2500.... 2-4 Figure 3-1 Standard cabling to a TV using RF connectors.... 3-2 Figure 3-2 Standard VCR cabling..... 3-3 Figure 3-3 Cabling with the RF Bypass module (using RF return).... 3-4 Figure 3-4 A/B In module on a DCT2500 using optional telco return... 3-5 Figure 3-5 A/B In module on a DCT2500 with the return on Cable A... 3-5 Figure 3-6 A/B In module on a DCT2500 with return on Cable B... 3-6 Figure 3-7 Standard baseband audio and video outputs.... 3-7 Figure 3-8 Composite VCR cabling..... 3-8 Figure 3-9 Connecting the DCT2500 to a stereo using the audio connectors on the VCR.. 3-9 Figure 3-10 Audio on VCR/audio output on TV.... 3-10 Figure 3-11 Connections to a home theater receiver using DIGITAL AUDIO COAX.. 3-11 Figure 3-12 Connections to a home theater receiver using DIGITAL AUDIO OPTICAL... 3-12 Figure 4-1 IR transmitter installed in mounting bracket... 4-1 Figure 4-2 IR Blaster installed..... 4-2

Tables

Table 2-1 Front panel controls and LEDs.... 2-1 Table 2-2 Rear panel features.... 2-2 Table 2-3 Options...... 2-4 Table 3-1 Operational check procedures.... 3-13 Table 5-1 Troubleshooting guidelines..... 5-1
This manual provides instructions to install the Motorola DCT2500 analog/digital set-top terminal. The DCT2500: ! ! ! ! Supports 64 and 256 QAM digital signal formats Is compatible with existing Motorola analog and digital set-tops, which are not affected by the new data the addressable controller sends to the DCT2500s Uses digital compression technology to provide new revenue generating services Can be configured to support real time reverse path communications, enabling interactive services such as Video on Demand (VOD), Internet access, e-mail, and home shopping

Document Conventions

Before you begin working with this manual and using the DCT2500, familiarize yourself with the stylistic conventions used in this manual:

SMALL CAPS

Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output (I/O) connections, and LEDs Indicates that several versions of the same model number exist and the information applies to all models; when the information applies to a specific model, the complete model number is given Used for emphasis Displayed text

* (asterisk)

Italic type Courier font

If You Need Help

If you need assistance while working with the DCT2500, contact the Motorola Technical Response Center (TRC): ! ! ! Inside the U.S.: 1-888-944-HELP (1-888-944-4357) Outside the U.S.: 215-323-0044 Online: http://broadband.motorola.com/noflash/websupport.html.
The TRC is open from 8:00 AM to 2:00 AM Eastern Time, Monday through Friday and 10:00 AM to 5:00 PM Eastern Time, Saturday. When the TRC is closed, emergency service only is available on a call-back basis. Web Support offers a searchable solutions database, technical documentation, and low priority issue creation/tracking 24 hours per day, 7 days per week.

Calling for Repairs

If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to 5:00 PM Central Time, Monday through Friday. When calling from outside the United States, use the appropriate international access code and then dial 956-541-0600 to contact the Repair Facility. When shipping equipment for repair, follow these steps:
Pack the unit securely. Enclose a note describing the exact problem. Complete and enclose the checklist provided with the unit. Enclose a copy of the invoice that verifies the warranty status. Ship the unit PREPAID to the following address: Motorola, Inc. c/o Rudolph Miles & Son, Inc. Attn: RSA # ___________ th 5964 E. 14 Street Brownsville, TX 78521
This section provides illustrations and tables showing the controls, displays and connectors. Before you begin to install the DCT2500, familiarize yourself with its controls and displays.

Front Panel

The front panel contains selection keys, tuning keys, various displays, and the power switch. These controls provide minimum yet functional capability if the remote control is lost or temporarily out of service. Functions requiring a numeric entry are not available without a remote control.
Figure 2-1 Front panel 5 6

CH ANNEL

GUI DE
7 Table 2-1 Front panel controls and LEDs

Feature

Function
Moves the cursor in menus and electronic program guide (EPG) screens

Lights to indicate that a message is present Lights when the unit is turned on Displays current channel number or time of day
Flashes when a signal is received from the remote control Changes the channel up and down
Selects menu options, Pay-Per-View (PPV) events, and tunes channels from the EPG
Turns the DCT2500 on and off

Displays the main menu

Displays current channel and program information

Displays the EPG

Rear Panel
The rear panel contains a switched power outlet and connectors for video, audio, RF cabling, data output, and the IR Blaster:

Figure 2-2 Rear panel

R TO TV TO R F IN A UDIO OUT TO VCR C AB LE IN VIDEO D IGITAL A UD IO COAX L

D IGITA L AUD IO OPTICAL

D ATA USB

TV PA SS CAR D

SWIT CHED 1 05-125V 6 0Hz 4 A MAX 5 00W M AX
Table 2-2 Rear panel features
A coaxial input that is connected to the TO RF IN. A coaxial input that directs the cable signal to other connections on the DCT2500.

TO RF IN

R TO TV AUDIO OUT TO VCR
Right/left RCA stereo outputs connect the DCT2500 to the TV. The audio output to the TV is volume controlled.
Right/left RCA stereo outputs connect the DCT2500 to the VCR. The audio output to the VCR is line level.
SWITC HED 105-125V 60H z 4A MAX 500W MAX
A high-speed serial interface for connecting an optional external high definition TV decoder (do not connect the PC to this interface) This is a two-plug AC power connector:
The bottom plug is an input for the AC power cord The top plug is a switched power outlet for another device such as a TV or VCR into
A coaxial output to connect the DCT2500 to the TV or VCR. A coaxial input for the incoming signal from the wall outlet. An S-Video connector for sending high quality video to external devices (high-end VCR or TV) that accept S-Video. (Optional)

CABL E IN

This RCA video output connects the DCT2500 to an input on a TV, VCR, or other device. A coaxial audio output to connect the DCT2500 to a digital home theater receiver or A/V receiver.

DIGITAL AUDIO COAX

DIGITAL AUDIO OPTICAL
A Toslink connector to connect the DCT2500 to a digital home theater receiver. (Optional)

T V PASS CA

Reserved for future use
The Universal Serial Bus (USB) is used to connect to devices such as keyboards, joysticks, scanners, disk storage, PCs, printers, and digital cameras, if supported. (Optional) A stereo mini-phone connector connecting the optional Infrared (IR) Blaster attachment for the DCT2500. RJ-11 telephone modem output to connect to the telephone line for systems using telco-return. (Optional)

Because the IR Blaster radiates an area approximately 40 degrees wide, it is not necessary to be precisely on target with the remote control. Offset the location of the IR Blaster transmitters from the VCR receiver to reduce interference with operation of the VCR remote control.
Installing the IR Blaster
To install the IR Blaster:
Fit the transmitter into the mounting bracket (refer to Figure 4-1). Plug the mini-phone connector into the IR jack on the rear panel of the DCT2500 rear panel (refer to Figure 4-2).
Figure 4-2 IR Blaster installed
TO TV RF IN TO RF IN AUDIO OUT TO VCR CABLE IN VIDEO DIGITAL AUDIO COAX DIGITAL AUDIO OPTICAL
Remove the adhesive tape cover from the mounting bracket. Position the IR receiver off center of the VCR receiver and then press firmly attaching the mounting bracket on the VCR. Be careful to route the wire so that it does not prevent loading videotapes.
Checking the Installation
The IR Blaster is now located near the receiver and the VCR can be controlled through the DCT2500. As a final check, operate the VCR using the remote control from various positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it slightly.
This section provides information to help you quickly detect, isolate, and resolve errors that might occur when using the DCT2500. If you need assistance, call the TRC: ! ! Inside the U.S.: 1-888-944-HELP (1-888-944-4357) Outside the U.S.: 1-215-323-0044
Table 5-1 lists possible problems and solutions:
Table 5-1 Troubleshooting guidelines

Problem

No power to the DCT2500

Possible Solution

Check the power outlet for AC power. Be sure the TV is tuned to the output channel of the DCT2500 (channel 3 or 4). Verify that cable connections are correct from the TV set or monitor to the DCT2500. Check that the power cord is properly plugged into the outlet and DCT2500.
Remote control is not responding
Check for an obstruction between the remote control and the DCT2500. Aim the remote control directly at the DCT2500, not the TV or VCR. Be sure you firmly and deliberately press and release operation keys one at a time. Verify that channels can be changed using the keys on the front panel and then check that the batteries have been installed properly. Replace with new batteries if necessary. Check that the DCT2500 has been initialized correctly; refer to Diagnostics.

The DCT2500 is not receiving a cable signal Guide has no data VCR did not record
Check the cable connections and hand-tighten if necessary. Verify that the cable connections are correct. Verify the TV is working and has a clear picture. Unplug the power to the DCT2500 and plug in the unit again. Wait for the DCT2500 to collect the data. Turn the VCR off when you are not using it. Be sure the IR Blaster is correctly placed. Check the Scheduled Events list to be sure programs are scheduled for recording.
This appendix describes the on-screen diagnostics used to confirm proper DCT2500 installation, including: ! ! ! ! ! ! ! ! Checking error states and signal integrity Identifying the set-top on the network Verifying communications with the headend All indicators are in decimal notation, unless otherwise noted. All signal-level and quality indicators are on a 0 to 100% scale, unless otherwise noted. All screens self-refresh at a minimum rate of once every five seconds. All sample displays are illustrative; actual data will differ from the examples. The screens are available for V1.08 code and higher.
For the diagnostics provided here:

Using Diagnostics

To operate the set-top, use the Motorola universal remote control. To access and navigate the diagnostic mode:
Press POWER on the remote control to turn on the set-top. Wait five seconds and then press POWER again to turn off the set-top. To enable diagnostic mode, press SELECT /OK on the remote control within two seconds after powering off. The DIAGNOSTICS main menu is displayed on the OSD: DIAGNOSTICS 01 GENERAL STATUS OOB STATUS IN BAND STATUS AUDIO/VIDEO STATUS UNIT ADDRESS FIRMWARE VERSION CURRENT CHANNEL STATUS RENEWABLE SECURITY UPSTREAM MODEM APP CODE MODULES MEMORY CONFIG INTERACTIVE INFO MAC FREQUENCY TABLE CONTROL CHANNELS MESSAGE TYPES IN BAND PAT IN BAND PMT TASK STATUS USB STATUS IB MCA STATUS KEYBOARD / LED
Use the CHANNEL keys on the remote control to select the desired diagnostic. Press CURSOR <, CURSOR >, SELECT, or ENTER to run the selected diagnostic. To exit the diagnostic mode, press POWER on the remote control. The set-top exits the diagnostic mode and powers off.

Indicates normal condition after initialization The set-top did not receive a connect message Init Error DRAM error DP-SRAM error ROM verification failure Faulty RAM, ROM, EEPROM, or POST failure (this is a hardware failure) Dead battery or memory has not been initialized; occurs if battery fails to keep the RAM alive during power-down; disconnects the set-top Invalid serial number Invalid unit address POST failed Sys_boot initialization failure System startup failure TSI structure is corrupted Bad flash number specified for Initiate Flash Platform Bad platform validation step number

Remedy

None Restore out-of-band signal Send a connect message The set-top needs a power cycle to recover Not used Not used Power cycle the set-top; if repetitive, return for repair Return the set-top for repair

BATTERY

Return the set-top for repair; requires factory initialization message
E 10 E 11 E 12 E 13 E 14 E 15 E 16 E 17
SERIALNO INVALID UNIT ADDRESS POST ERROR BOOT STARTUP TSI INVALID FLASH BAD NUMBER BAD PLATVAL
Not used Return the set-top for repair; requires a unit creation message Not used Power cycle the set-top; if repetitive, return for repair Power cycle the set-top; if repetitive, return for repair Power cycle the set-top; if repetitive, return for repair Error logged, ignore Error logged, ignore
* E 00 and E 01 cannot be displayed on the LED when the set-top is off. All other errors display on the LED when the set-top is off. Only the V860DL and ACD2204 tuner appear on the on-screen display.
V860DLd 02: Out-of-Band (OOB) Diagnostic
This diagnostic indicates the status of the out-of-band control channel: OOB DIAGNOSTIC DATA EMM DATA CARRIER LOCK HUNT MODE CUR FREQ LKC EMM PRVDR ID The OOB Diagnostic fields are: Field

* * YES None

SNR COUNT

23 dB GOOD 1

0x0001
The OSD indicates with a * that data has been received. The indicators cover all packet processors regardless of which stream they are monitoring and are cleared when you enter the diagnostic. Indicates whether the set-top is receiving a message on the EMM stream with the following variables: Blank No data received Data received The set-top can receive only six PIDs at once. Data on PIDs can be present on the out-of-band multiplex that the set-top is not receiving.

EMM Data

Carrier Lock
The CARRIER LOCK is reset to 1 after an initialization from the DAC 6000 or a power cycle. Each time the set-top detects a drop in OOB connectivity, the counter increments. The following Carrier Lock variables can display: YES NO Carrier locked Carrier unlocked The set-top is locked to an OOB carrier. The set-top is searching OOB frequencies trying to find an EMM Provider of 0 or 1. The set-top received a Provider ID change and is searching OOB frequencies for the new ID. The set-top has been commanded to attempt to lock onto a frequency. The set-top at some point had a valid Provider ID on the OOB frequency and is attempting to re-acquire it.

The In-band Status fields are: Field

Data Activity Indicator

Lights when the set-top is receiving data on the in-band channels for all packet processors regardless of which stream they are monitoring. The following variables can display: Blank No data received Data received

EMM Data Indicator Blank

Lights when the set-top is receiving a message on the EMM stream. The indicator is clear when entering this diagnostic. The following variables can display: No data received Data received
Carrier Lock YES NO Analog PCR Lock SNR
Indicates whether the digital in-band receiver is locked to the carrier with the following variables: Carrier locked Carrier unlocked Analog channel
Indicates a program-clock-reference lock with the current digital data stream. Displays an estimate, in dB, of the carrier signal-to-noise ratio (SNR). This estimate is based on the QAM cluster variance, which is proportional to the SNR. ssss can be: GOOD FAIR POOR Good signal Marginal signal level check the signal Unusable signal Analog channel Digital channel

Modulation Mode

Displays the following variables: Analog QAM 64 QAM 256
Short Term Error Count Long Term Error Count Tuned Frequency
The FEC errors (maximum count of 65535) at 5-second intervals. The Short Term Error Count is cleared after polling. The accumulation of the Short Term Error Count (maximum count of 65535). The Long Term Error Count is cleared every 24 hours. The actual frequency the tuner is programmed (Carrier Definition Frequency + 1.75 MHz).

d 04: Audio/Video Status

This diagnostic displays the audio and video status for the tuned channel. AUDIO/VIDEO STATUS ADP Lock Audio Mode Audio SPDIF VP Lock MPEG Method The Audio/Video Status fields are: Field

ADP Lock Audio Mode

YES STEREO 2/0 LFE 0 YES MUTE BLACK
The Audio Processor locked status: YES or NO The audio modes are: ! N/A

Audio SPDIF

Mono Stereo Surround
For analog channels, SPDIF output is in IEC958PCM format.

! ! ! ! ! ! ! ! !

VP Lock MPEG Method

For digital channels, the possible Dolby Digital modes are: 1+1 left is channel 1, right is channel 2 1/0 center 2/0 left, right 2/1 left, center, right 3/1 left, right, surround 2/2 left, right, left surround, right surround 3/2 left, center, right, left surround, right surround LFE 0 low frequency effects (subwoofer) channel not available LFE 1 low frequency effects (subwoofer) channel available
The Video Processor locked status: YES or NO The MPEG Method selected: ! Unmuted ! Mute Still ! Mute Black

d 05: Unit Address

This diagnostic displays the 16-digit (40-bit) unit address of the set-top. DCT2500 UNIT ADDRESS: 000-02831-99902-038 Network Address: 085-14316-55765-159 TVPC: 000-00000-00000-000 Multicast 16 Address: 085.085 119.119 DATA 068.068 034.034 051.051 017.017 0xFF 102.102 136.136
Seed Health The Unit Address fields are: Field
DCT2500 Unit Address Network Address TVPC Multicast 16 Address
The unit address in decimal format (13 address digits and three check digits) The network address in decimal format (13 address digits and three check digits) The TV Passcard Address in decimal format (13 address digits and three check digits) The Multicast 16 address numbers change to display the values for each data stream in TCP/IP decimal byte form. Here is a list of Multicast 16 addresses:

Seed Health

POLL This value represents the health of the set-top and should be 0xFF. If it is not 0xFF, see the Troubleshooting section for more information.

! ! ! ! ! ! !

NET EMM SCC DWLD DATA VCN

d 06: Firmware Version

This diagnostic displays the: ! ! ! ! Dena firmware version or revision number Build date and time TSODA firmware version number CAMEL (CMLBK) firmware version number (always 0000)
The BOOT is the lowest firmware code level that can be used on the DCT2500. FIRMWARE VERSION 1.09 Jun 9, 2003 10:40:21 TSODA t16 CMLBK 0000 BOOT 1.06
d 07: Current Channel Status

d 10: Application (APP) Code Modules
This diagnostic displays the downloaded code modules. This can be a multi-page display. Press SELECT to display additional pages. A sample OSD screen for a set-top containing ROM is: APP CODE MODULES MODULE 050-0109 Appl_____ The APP Code Modules fields are: Field

Module Version Status

VER 1.09 02.00

STATUS ENABLED DOWNLD

ID 0001 07DA
The object name The object version The STATUS modes available are:

! ! ! ! ! ! ! ! ! !

LOADING DELETED ENABLING ENABLED DSABLNG DISABLD DELETNG POSTPND ENNORUN DISNORUN

The object AppID

d 11: Memory Status
This diagnostic displays the memory status. The format depends on the installed memory types. MEMORY STATUS EEPROM VER.NO. PLATFORM NVMEM DRAM CODE/DATA FLASH The Memory Status fields are: Field
EEPROM Ver. No. Platform Application
00.00 APPLICATION 20k 8192K 1024K

236k 8192K 1024K

The EEPROM version (never used, should always be 00.00). Indicates sizes of memory types allocated to platform code. Indicates sizes of memory types allocated to application code.

d 12: Interactive Info

This diagnostic tool gathers data about your system: INTERACTIVE INFO IP UPM UPSTREAM ID DOWNSTREAM ID STATE MAC ABORT CNTR GOOD PACKETS: ERROR PACKETS: SOCKET PORT STATE UNUSED UNUSED UNUSED UNUSED UNUSED UNUSED : : : : : : 0.0.0.0 0X000021 0X0000 0X0000 UNCONFIG 0000
The Interactive Info fields are: Field

IP UPM

The set-top IP address assigned by the NC 1500, in dotted-decimal format; for example, xxx.xxx.xxx.xxx where each xxx ranges from 000 to 255. The upstream modem address. This UPM value is the same as the terminal ID assigned by the DAC 6000. The UPM is a unique, system-generated, eight-digit integer between 1 and 16777215 displayed in hexadecimal format. The set-top transmission parameter assigned by the DAC 6000. It is a four-digit value ranging from 0000 to 9999 displayed in hexadecimal format. The set-top transmission parameter assigned by the DAC 6000. It is a four-digit decimal value ranging from 0000 to 9999 displayed in hexadecimal format. The state mode can be MAC CONNECT, UNCONFIG, INIT_WAIT_DC_OR_, WAIT_LM_ACK, WAIT_SO_ACK, WAIT_LA_OR_SO, INIT_STOPPED, RUN_WAIT-DC-OR-C, RUNNING, RUN_STOPPED, or INVALID The MAC Abort Counter increments every time the MAC layer reaches the Cell Abort Count limit. The MAC Abort Counter is reset by the successful upstream transmission of a cell, for example, when an ACK is received by the set-top. Not implemented. Not implemented. The Socket Port State can be UNUSED, OPENED, READY, RECVING, or SENDING.

Upstream ID Downstream ID State

MAC Abort Cntr

Good Packets Error Packets Socket Port State
d 13: MAC Frequency Table
The set-top uses a range of frequencies set by the host for upstream communications. The MAC Frequency Table displays your frequency and signal power: MAC FREQUENCY TABLE FREQ POWER
The MAC Frequency Table fields are: Field

Frequency Power

The frequency, in Hz, for an upstream channel. The power level, in dBmV, used on a particular upstream channel to send data to the RPD.

d 14: Control Channels

This diagnostic lists channels, band types, PIDs, and counts. Control Channel Info CHN 0 1. 8 OOB BAND INB INB PID 0000 00A9 Cnt Ovfl Err 0 0

d 15: Message Types

This diagnostic lists message types, IDs, and counts: MESSAGE TYPES (hex data) Msg The Message Types fields are: Field

Msg Id Cnt

Cnt 216 89

Msg 9A A0

Id E 15

Cnt 0 0

The message type. The low order byte of the Connection ID. The number of messages received.
d 16: In-band Program Association Table (PAT)
This diagnostic displays the Program Association Table Information. (For Motorola use only.) IN BAND PAT (hex data) PAT 001 SN 0001 PID 0029
d 17: In-band Program Map Table (PMT)
This diagnostic displays the Program Map Table information. (For Motorola use only.) IN BAND PMT (hex data) PMT 001 TYPE 0080 PID 0210

d 18: Task Status

This diagnostic lists tasks. (For Motorola use only.) TASK STATUS (hex data) TID 0 RID 00 PRI 2 STARTS 21553 RUNTIME 47441 STK% 26

d 19: USB Diagnostics

This diagnostic is used to verify the functionality of the USB port. (For Motorola use only) USB DIAGNOSTICS Wind River Systems OHCI Root Hub
d 20: In-band Multicast Address Filter
This diagnostic displays in-band multicast filter information: IN BAND MULTICAST ADDRESS FILTER Filter Table: DMCA NA NA NA NA MCA MCA PID PQ -01 -01 -01 -01 RQ -01 -01 -01 -01 APP CID 0000 0000

REGISTER VALUES:

The In-band Multicast Address Filter fields are: Field
Filter Table DMCA MCA PQ RQ APP CID Register Values MCA PID Multicast 16 filter register contents. PID filter register contents. The default multicast 16 address. The current multicast 16 address. The preemption notification queue ID. The response queue ID. The application ID. The connection ID.
d 21: Keyboard / LED Diagnostics
You can use this diagnostic to verify that the buttons on the set-top front panel are operational. For example, the < on the diagnostic should highlight when you press the left CURSOR button on the front panel. KEYBOARD / LED DIAGNOSTICS G < > V ^ M S B + P

doc1

DCT2500 Digital Set-top
The latest interactive digital cable set-top for standard-definition TV. Motorolas DCT2500 is a full-featured digital set-top providing a wide array of capabilities and ease of use.
The Motorola DCT2500 is a digital cable set-top that offers enhanced features and capabilities. It provides state-of-the-art digital compression technology, which means increased "bandwidth" for more channels and services like high-definition TV (HDTV) and Video on Demand (VOD), as well as support for Internet, Electronic Program Guide (EPG), Pay-Per-View, e-mail, home shopping, and more. Platform versatility means that the Motorola DCT2500 will continue providing growing services and increased viewing capabilities. Its technology significantly boosts channel capability while delivering digital audio and video quality to TV viewing. Check with your local cable service provider for availability of the DCT2500 in your area.

HIGHLIGHTS

Open architecture supports downloaded third-party software applications when offered through service providers Video image resizing for adjusting to different screen and window sizes High-resolution on-screen graphics Enhanced memory for faster switching between menu screens and digital channels Advanced security via Motorola DC-II conditional access and Harmony keeps Internet hackers from gaining access to your TV set-top Motion picture industry standard for coding and decoding video (MPEG-2) AC-3 standard for 5.1 Dolby Digital Surround Sound

Technical Specifications

FEATURES OPTIONAL FEATURES
175 MHz MIPS 32 CPU with 8 K instruction and 8 K data caches High-speed, unified memory design with support for up to 64 MB of DDR SDRAM 64 PID filters individually assignable to in-band or out-of-band streams Video decoder with enhanced VBI data processing capability Analog/digital video scaling (picture in graphics) High-resolution graphics with support for multiple planes as well as current DCT2000 modes MPEG-2 Digital Video Processor ATSC standard Dolby Digital (AC-3) audio processor ITU standard 64/256 QAM/FEC/enhanced adaptive equalizer On-board real-time RF return (256 Kbps) Clear Analog Channel Processor with BTSC Decoder 54860 MHz tuner DES-based encryption/DCII access control Digital diagnostics Frequency-agile 2.048 Mbps out-of-band data receiver Macrovision copy protection Wide screen (16 x 9) video support Full feature access from front panel Switched accessory outlet
IR Blaster connection (remote control sensor extender) RF bypass or A/B switch Telephone modem (14.4 bps) S-Video output USB 1.1 Universal remote (DRC450) Keyboard

STANDARD INTERFACES

Dolby 5.1 digital audio output RF and baseband output (video, L/R audio) ports IR Blaster port TVPASS renewable security connector High-/low-speed data output (27 and 2 Mbps) RS-232 serial port 4-digit, 7-segment LED display with IR receiver for remote and/or keyboard

GENERAL SPECIFICATION

Width x Height x Depth Weight
17.13 x 13.25 x 2.75 8.6 lbs
To view our full line of Connected Home Solutions, visit our Web site at broadband.motorola.com/consumers

Motorola, Inc., 2005. All rights reserved. MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. MediaCipher is a registered trademark of General Instrument Corporation. Moxi is a trademark of Digeo, Inc. All other product or service names are the property of their respective owners.

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