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Motorola DCT3080 All-digital Set-TOP
Motorola DCT3080 Data Sheet
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DCT3080 User Guide
If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1
IMPORTANT SAFETY INSTRUCTIONS
Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install according to the manufacturers instructions. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades, and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled, or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Federal Communications Commission Radio and Television Interface Statement for a Class B Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Increase the separation between the equipment and the affected receiver Connect the equipment on a circuit different from the one the receiver is on Ensure that the cover plate for the security card is secured and tight
Changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109.
This Class B digital device complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (LICENSE) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION (SOFTWARE) PROVIDED WITH MOTOROLAS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY-BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, PRODUCT), INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any on-line or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software. You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble, or reverse engineer the Software, including but not limited to modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter, or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation, or aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks, and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing, shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music, and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution, or preparation of derivative works of the Software, any portion of the Product, or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorolas rights under United States copyright law. This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044.
For technical support for your cable terminal, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your cable TV service, call your service provider. For Motorola consumer cable products, education, and support: http://broadband.motorola.com/consumers/home_entertainment.asp For an overview of high-definition television (HDTV): http://broadband.motorola.com/consumers/hdtv
Copyright 2006 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic, and the double-D symbol are registered trademarks of Dolby Laboratories. This device incorporates a copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of the copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Macrovision is a registered trademark of Macrovision Corporation. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other product or service names are the property of their respective owners.
IMPORTANT SAFETY INSTRUCTIONS Regulatory Information Declaration of Conformity Canadian Compliance Software License Contact Us Introduction Overview Front Panel Rear Panel Operation Turning Power On and Off Changing Channels Adjusting the Volume Interactive Program Guide Digital Video Recorder (DVR) Setting up Your Cable Terminal For optimal viewing On-Screen Graphics Connecting Your Cable Terminal Video Connection Options Important Safety Considerations Connecting to an A/V Receiver Audio Only Connecting to a Stereo TV Connecting to a Stereo TV and Stereo VCR
i ii ii ii iii iv 18 20
Connecting to an A/V Receiver, TV, and VCR Recording Your Connections Data Devices Troubleshooting
Congratulations on receiving a Motorola DCT3080 DVR Cable Terminal. Motorola has merged the extraordinary features of digital cable the seemingly endless programming options, interactive program guides, video on demand (VoD), and commercial free, CD quality music with the flexibility of a dual-tuner digital video recorder (DVR) The DCT3080 is also capable of tuning and presenting HDTV programming. The unit employs a process called down-converting to allow high-definition programming to be viewed in standard definition format. The DCT3080 contains a hard drive for hours of DVR functionality, providing the ability to watch and recording programs simultaneously. This User Guide introduces the basic features, outlines important safeguards, and provides options for integrating your cable terminal into your entertainment system. Please take a few moments to read through this User Guide. The configuration diagrams, on-screen menu description, and troubleshooting section will help you make the most of your home entertainment experience. To determine which digital cable features are provided in your area, please check with your cable operator. They will be happy to provide instructions for these optional services.
The front panel controls provide functional navigation if the remote control is lost or is temporarily out of service. Certain functions, such as those requiring a numeric entry, require a remote control.
Figure 2-1 Front panel
Table 2-1 Front panel Key Feature
Function Displays the current channel and program information (not supported by all applications) Displays the channel number or time of day. The indicators are: MSGS the DCT3080 has received messages for you to read ON the DCT3080 is powered on RECORD the DVR is recording REMOTE the remote control is in use
Reserved for future use Moves the cursor around the program guide and menu screens Turns the unit on or off Displays the main menu Displays the program guide Selects menu options or programs from the program guide Changes the channel
POWER MENU GUIDE SELECT
The rear panel contains an unswitched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface connectors. Some connectors (USB, ETHERNET) might not be enabled and require the support of application software.
Figure 2-2 Rear panel
Table2-2 Rear panel connections
7* 8 9*
RF IN RF OUT SPDIF S-VIDEO
F-type coaxial cable input RF video output Coaxial Dolby Digital or PCM audio output S-Video high-quality video output to a VCR or TV that accepts S-Video RCA-type video output to a VCR or TV L and R (left and right) RCA-type stereo audio output jacks Ethernet 10/100Base-T input Optical digital Dolby Digital audio or PCM audio output USB 2.0 connector for devices such as keyboards, joysticks, scanners, disk storage, PCs, printers, or digital cameras Connector for optional external hard drive AC power connector: The bottom plug is an input for the AC power cord The top plug is an unswitched power outlet for a device such as a TV or VCR
VIDEO OUT AUDIO OUT
ETHERNET OPTICAL SPDIF
* These connectors (USB and ETHERNET) might not enabled and might require the support of the application software
Turning Power On and Off
Press POWER on the front panel to turn the cable terminal on or off. When using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER.
You can change channels in two ways: Press CHANNEL or on the cable terminal front panel, or press CHANNEL + or - on the remote control to step through the channel selection. Enter the number of the channel you wish to view using the number keys on the remote control.
Adjusting the Volume
Press VOLUME + or on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press MUTE on the remote control to turn the sound off and on again. For best audio quality, use the remote control to set the cable terminal to approximately of the maximum volume level, and then adjust the audio levels on external devices such as your TV or audio/visual (A/V) Receiver.
Interactive Program Guide
The interactive program guide (IPG) displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. IPGs can vary with each cable provider. Refer to your IPG manual for detailed instructions.
DIGITAL VIDEO RECORDER (DVR)
The DCT3080 contains a hard drive for the DVR to record standard- and high-definition TV programs. A standard VCR records and plays analog video. DVR records and plays digital video. Unlike an analog tape, the hard drive allows simultaneous recording and playback. A DVR offers the ability to control your viewing experience by pausing (time-shifting) live TV and providing trick playback modes (pause, fast forward, slow forward, fast rewind, slow rewind). You may experience a slight delay between time-shifted and live TV. With the DCT3080, you can: Record Programming Record hours of TV programming. The total hours of recorded content depend on your hard drive capacity. Maintain a Personal Program Library Maintain a personal library of recorded programming, accessed using the interactive program guide (IPG). Control Live TV Pause, rewind, or fast-forward live TV. Simultaneously Watch Two Programs Watch two programs and easily switch between them using the SWAP key on your remote control, dependent upon program guide support. Simultaneously Watch and Record Record one program in the background while viewing another live broadcast at the same time. Simultaneously Record Two Shows Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program Watch a recorded program while recording up to two other programs at the same time. You can also easily switch between viewing the pre-recorded program and either of the programs youre recording currently.
The following illustrates the approximate recording capacity of the DCT3080 with its 80GB hard drive. Note that the storage capacity is determined by the actual data rate of the program and the DVR application installed on the unit. Digital SD Recording capacity (hours)
SETTING UP YOUR CABLE TERMINAL FOR OPTIMAL VIEWING
For the best viewing, follow the settings below:
Power off the DCT3080, and then immediately press the MENU key on the front panel. If the TV is on, the on-screen menu lists the settings you can configure:
USER SETTINGS > TV TYPE YPbPr OUTPUT 4:3 OVERRIDE CLOSED CAPTION SERVICE SELECTION ANALOG DIGITAL FONT SIZE FONT COLOR FONT OPACITY FONT EDGE TYPE FONT EDGE COLOR BACKGROUND COLOR BACKGROUND OPACITY SETTINGS RESTORE ALL DEFAULTS CC1 PRIMARY LANGUAGE AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO 4:3 PAN/SCAN 480I off DISABLED
Use the remote control or the cursor keys on the front panel to navigate the on-screen menus: Press the and keys to highlight the setting you wish to change. Press the key to select an option. To exit the setting and move to another setting, press the or key.
If the User Settings menu does not display on the TV screen, the TV may not support the default video output setting. Use the front panel LED to
adjust the settings as described in There is no video on the TV screen in Troubleshooting. The User Settings menu options are: Setting
Sets the aspect ratio. The front panel display indicates the type you select. Defaults to 4:3 PAN/SCAN. Options are 16:9 for widescreen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs.
4:3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom. 4:3 PAN/SCAN fills the screen by cropping the left and right edges of widescreen programming.
YPbPr Output 4:3 Override Closed Caption Not user-configurable on the DCT3080. Not user-configurable on the DCT3080. Turns closed captions off or on. The front panel display indicates the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED.
Analog: Not configurable on the DCT3080. Digital: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE.
Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD, LARGE, or SMALL. Sets the font style. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL. Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the edge appearance AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO.
Font Size Font Style
Font Opacity Font Edge Type
Font Edge Color
Sets the edge color AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The default is AUTO. Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the default settings for closed captions (AUTO) or the settings you have configured (USER). Defaults to AUTO. Options are AUTO or USER. To reset all User Settings to their defaults, select this option and press the key.
Background Color Background Opacity Settings
Restore All Defaults
To exit the menu and save your settings, press the POWER or MENU key.
The DCT3080 can generate on-screen graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The cable terminal overlays these graphics whenever you display a menu, enable closed captions, or scroll through a program grid. On-screen graphics are available on all DCT3080 video outputs.
CONNECTING YOUR CABLE TERMINAL
This section describes connecting the cable terminal to your home entertainment system. Instructions and diagrams are included for connections to:
A/V Receiver Audio Stereo TV Stereo TV and Stereo VCR A/V Receiver, TV, and VCR
Before you move or change components on your entertainment system, review the following: For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors. Disconnect power from the cable terminal before connecting or changing cable connections.
CAUTION! Do not place anything on top of the cable terminal, especially other home entertainment components. Be sure to provide adequate ventilation to prevent overheating.
Video Connection Options
The DCT3080 offers the following video outputs:
Standard Composite video, S-Video, or RF coaxial
To determine the available inputs on your TV, check the manual supplied with the TV or the TV itself. Use the following guidelines to determine the best video connection for your home entertainment system: S-Video standard definition only If your TV has an S-Video input, use S-Video. S-Video is the highest quality standard-definition video output on the DCT3080. Composite video standard definition only If your TV does not have an S-Video input, use the composite video (VIDEO) output. RF coaxial standard definition only
If your TV only has a coaxial RF input, connect it to the DCT3080 connector.
Important Safety Considerations
Follow these important safety guidelines when positioning and connecting your cable terminal: Do not block the slots and openings Do not place anything on top of the cable terminal Do not position the cable terminal in an enclosed space that would restrict airflow around the unit
Do not position the cable terminal near any external heat source that could raise the temperature around the unit. Do not place the terminal on top of another heat-producing electronic device. Allow for adequate ventilation around the cable terminal to maintain normal operating temperature. Do not place it in a sealed enclosure without providing for adequate airflow. Do not plug the AC power cord into a switched power outlet.
CONNECTING TO AN A/V RECEIVER AUDIO ONLY
Connecting an A/V Receiver Audio Only
The audio connections options to your A/V receiver or home theater receiver are: Optical SPDIF: Connect the optical SPDIF cable to the OPTICAL SPDIF connector on the cable terminal and the corresponding connector on the A/V receiver. Coaxial SPDIF: Connect the digital audio cable to the SPDIF connector on the cable terminal and the corresponding connector on the A/V receiver.
AUDIO R and L connectors
Stereo audio R and L: Connect the stereo audio cable to the on the cable terminal and the corresponding connectors on the A/V receiver.
If your A/V receiver supports it, use the OPTICAL SPDIF or coaxial SPDIF outputs on the cable terminal instead of its stereo AUDIO R and L outputs. In most cases, SPDIF offers better audio quality, including support for Dolby Digital 5.1 Surround Sound.
CONNECTING TO A STEREO TV
Depending on the TVs inputs:
If possible, use the S-VIDEO and AUDIO connectors on the DCT3080. If the TV has no S-Video input, use the composite VIDEO and AUDIO connectors on the DCT3080. If the TV has an RF input only, use the RF OUT connector on the cable terminal. The RF connection carries video and audio.
Connecting a Stereo TV
Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal. Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the stereo TV. Connect an S-video cable to the S-VIDEO connectors on the cable terminal and the TV. or Connect a video cable to the VIDEO OUT connector on the cable terminal and the VIDEO IN connector on the TV. Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal. Connect an RF coaxial cable to the RF OUT connector on the cable terminal and the RF connector on the TV.
CONNECTING TO A STEREO TV AND STEREO VCR
Connecting a Stereo TV and Stereo VCR
Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal. Connect a stereo audio cable to the AUDIO OUT R and L connectors on the cable terminal and the INPUT AUDIO R and L connectors on the stereo VCR. Connect a video cable to the VIDEO OUT connector on the cable terminal and the INPUT VIDEO connector on the stereo VCR. Connect a stereo audio cable to the OUTPUT AUDIO R and L connectors on the stereo VCR and the INPUT AUDIO RIGHT and LEFT connectors on the stereo TV. Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the INPUT VIDEO connector on the stereo TV.
Note: Use the S-video connections instead of the standard RCA video connections. In most cases, S-video offers better video quality.
CONNECTING TO AN A/V RECEIVER, TV, AND VCR
Connecting an A/V Receiver, TV, and VCR
Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the cable terminal. Connect a stereo audio cable to the AUDIO OUT R and L connectors on the cable terminal and the INPUT R and L connectors on the A/V receiver. Connect a video cable to the VIDEO OUT connector on the cable terminal and the CABLE/TV VIDEO connector on the A/V receiver. Connect a stereo audio cable to the VCR AUDIO OUT R and L connectors on the A/V receiver and the INPUT AUDIO R and L connectors on the stereo VCR. Connect a stereo audio cable to the OUTPUT AUDIO OUT R and L connectors on the stereo VCR and the VCR AUDIO IN R and L connectors on the A/V receiver. Connect a video cable to the INPUT VIDEO connector on the stereo VCR and the VIDEO VCR OUT connector on the A/V receiver. Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the VIDEO VCR IN connector on the A/V receiver. Connect a video cable to the INPUT VIDEO connector on the stereo TV and the TV/MONITOR OUTPUT video connector on the A/V receiver. Use the OPTICAL SPDIF or coaxial SPDIF outputs instead of the stereo and L outputs. In most cases, SPDIF offers better audio quality, including support for Dolby Digital 5.1 Surround Sound.
If you can:
Use the S-video connections instead of the standard RCA video connections. In most cases, S-video offers better video quality.
RECORDING YOUR CONNECTIONS
Use this diagram to record the connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the cable terminal before connecting or changing cable connections. Do not place another component or object on top of the cable terminal.
Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. In addition to high quality audio and video, the DCT3080 can deliver high-speed data services such as Internet access, e-mail, IP Telephony, E-Commerce, and home banking. The functionality of the illustrated interfaces depends on the services offered by your service provider.
Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem
The cable terminal will not power on
The cable terminal may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the cable terminal and an AC outlet. Unplug the cable terminal from the AC outlet, plug it back in, and then press the POWER button. If the cable terminal is connected to a switched outlet on another unit, verify that that unit is powered on. Press the POWER button on the cable terminal front panel instead of the remote control. The batteries in the remote control may be depleted.
The remote control does not work
Verify that the remote control is in Cable mode. Verify that there are no obstructions between the remote control and the cable terminal. Aim the remote control directly at the cable terminal front panel, not the TV or VCR. The angle between the remote control and the cable terminal may be too large. Stand in front of the cable terminal and not too far to either side. Press and release operation keys one at a time, firmly and deliberately. Try changing channels using the buttons on the cable terminal front panel. Check the batteries in the remote control. Install new batteries if needed.
There is no audio when viewing cable channels
Verify that the MUTE button on the cable terminal or the remote control was not pressed. Press MUTE on the remote control to restore sound. If the cable terminal audio output is connected to the TV, verify that the MUTE button on the TV was not pressed. If the cable terminal audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver was not pressed. Verify that you used the correct audio cables for the ports. Verify that the audio cables are firmly connected between the cable terminal and the audio playback device (TV, receiver, DVD player, etc.).
There is no audio from the center and/or surround speakers of a home theater receiver connected to the cable terminal
Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio. Verify that the coaxial or optical SPDIF cable is firmly connected to the cable terminal and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic, or Dolby Pro Logic II). Verify that the receiver is properly configured to work with all connected speakers.
There is no video on the TV screen
Verify that the TV is powered on and set to the appropriate input source for the cable terminal. Verify that the cable terminal is powered on and tuned to an authorized cable channel. Verify that all video cables between the cable terminal and the TV are firmly connected. Verify that the coaxial cable feed is firmly connected to the cable terminal and the wall jack. If the cable terminal is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source.
Press the key to cycle through the available output formats until a picture displays on the TV.
No closed captions display
Verify on the User Settings menu that closed captions are enabled on the cable terminal. Verify that closed captions are enabled on the TV.
There are black bars above and below the picture
Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some widescreens TVs offer a zoom feature that may be able to remove the black bars. Note: If tuned to HD and the TV Type = 4:3 LETTERBOX, black bars will appear above and below the picture. Try setting the TV Type to 4:3 PAN/SCAN to get a full-screen picture with no black bars.
There are black bars on all four sides of the picture
A broadcaster may include black bars on either side of a widescreen broadcast. This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the cable terminal cannot correct the video. Borders can be eliminated by selecting the 4:3 PAN/SCAN option on the TV Type setting. The DCT3080 includes an integrated hard drive and a fan for cooling. During normal operation, the DCT3080 emits a low humming noise, similar to a personal computer. The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the DCT3080. Please note the hard drive will stay on even when the DCT3080 is turned off.
The cable terminal is making a humming noise
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