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Motorola DCT3412

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Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class B Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Increase the separation between the equipment and the affected receiver Connect the equipment on a circuit different from the one the receiver is on Ensure that the cover plate for the security card is secured and tight
Changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (LICENSE) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (SOFTWARE) PROVIDED WITH MOTOROLAS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, PRODUCT), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any on-line or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software. SOFTWARE LICENSE You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorolas rights under United States copyright law. This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe B respects toutes les exigences du Rglement sur le matriel brouilleur du Canada.

Contact Us

For technical support of your Receiver, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your cable TV service, call your local cable service provider. For Motorola consumer cable products, education, and support: http://www.motorola.com/broadband
___________________________________________________________________________________ Copyright 2004 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital, ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. All other product or service names are the property of their respective owners. Motorola, Inc. 2004
DCT6400 Series User Guide CONTENTS
Introduction... 3 Operation.... 6 Turning Power On and Off... 6 Changing Channels... 6 Adjusting the Volume... 6 Interactive Program Guide... 6 Digital Video Recorder (DVR)... 7 What is DVR?... 7 Optimizing Your DCT* For High Definition TV.. 9 User Settings... 11 On-Screen Graphics.... 14 Connecting Your DCT*... 15 Video Options... 16 Important Safety Considerations.. 17 Connecting Your DCT* to a HDTV Video Only.. 18 Connecting Your DCT* to a HDTV Audio Only.. 20 Connecting Your DCT* to an A/V Receiver Audio Only.. 22 Connecting Your DCT* to a Stereo TV.. 24 Connecting Your DCT* to a Stereo TV and Stereo VCR.. 26 Connecting Your DCT* to an A/V Receiver, TV, and VCR.. 28

Recording Your Connections.. 30 Data Devices... 31 Data Features.... 31 Troubleshooting... 32
DCT6400 Series User Guide INTRODUCTION
Welcome and congratulations on receiving a Motorola DCT6400 Series High Definition Dual Tuner DVR Cable Receiver, one of the most advanced interactive digital cable receivers available today. With the DCT*, Motorola has merged the extraordinary features of digital cable the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and commercial free, CD quality music with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of high definition TV (HDTV). The DCT* includes an Entertainment Package that enables a direct digital connection to consumer audio and video devices through 1394-DTV and DVI interfaces. The DCT* is fully equipped with a factory installed hard drive for hours of DVR functionality, which includes the capability of recording high definition (HD) programs and watch and record functionality. This User Guide introduces you to the basic features of the DCT*, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. Please take a few moments to read through this User Guide as the configuration diagrams, on-screen menu description, and troubleshooting section will help you make the most of your home entertainment experience. To determine which features of digital cable are provided in your service area, please check with your local cable operator. They will be happy to provide instructions for these optional services. In this manual, DCT* refers to the DCT6400 Series of High Definition Cable Receivers: the DCT6412 and DCT6416.
Lights when a message is waiting

Message Indicator

FRONT PANEL
Turns the DCT* on or off Displays the menu area

POWER switch

MENU switch
Displays current channel and program information

INFO switch

C URSOR
INFO MSGS. MENU ON POW ER USB VIDEO IN L AUDIO IN R
Dual Tuner DVR / HDTV Capable

CURSOR AUDIO IN (L/R)* USB*
Connects to support devices
Moves cursor around program guide and menu screens Connects to a CD player or stereo tuner

POWER indicator

Lights to indicate DCT* is on

VIDEO IN*

Connects to baseband video output of a VCR, camcorder, or other video device
Connects to a CD player or stereo tuner Connects to cable signal from your service provider

AUDIO IN (R/L)*

Connects DCT* to a high-definition TV

CABLE IN

ETHERNET*

Supports PC networking

ETHERNET

AUDIO IN

DVI-D OUT

AUDIO OUT

TV Pass Card
Enables DCT* to control a VCR while recording a selected program. (Not supported by all program guides.)
Connects to support devices Connects to audio input of a stereo receiver

AUDIO OUT (R/L)

DCT6400 Series User Guide

RECORD Indicator

Lights to indicate the DVR is recording Selects menu options Displays the program guide Reserved for future use

SELECT switch

GUIDE switch

OPTION switch

CH ANNEL
OPTION RECORD GUIDE REMOTE SELEC T SMART C ARD

REMOTE indicator

Lights to indicate remote control is in use

SMART CARD*

Supports electronic commerce using a Smart Card

Display

Displays channel number and time of day
Scrolls down or up through the channels

CHANNEL

Provides Dolby Digital 5.1 audio or PCM audio
Connects to baseband video output from a VCR, camcorder, or other video device

BACK PANEL

Connect AC power cord from another device, such as a TV or VCR

VIDEO OUT

Delivers video to an external device, such as a TV or VCR

AC Switched Outlet

S-VIDEO Y Pb Pr OPTICAL SPDIF

IEEE 1394

Delivers component video

Y Pb Pr

Connects to audio and video devices

OPTICAL SPDIF

S-Video
*Your DCT* may not support all of the inputs and outputs shown.
Connect to S-Video input of TV or VCR

OPERATION

Turning Power On and Off
Press POWER on the front panel to turn the DCT* on or off. When using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER.

Changing Channels

You can change channels in two ways: Press CHANNEL ! or " on the front panel of the DCT*, or press CHANNEL + or - on the remote control to step through the channel selection. Enter the number of the channel you wish to view using the number keys on the remote control.

Adjusting the Volume

Press VOLUME + or on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press MUTE on the remote control to turn the sound off and on again. For best audio quality, use the remote control to set the DCT* to approximately of the maximum volume level and then adjust the audio levels on external devices such as your TV or A/V Receiver.
Interactive Program Guide
The interactive program guide displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. Interactive program guides can vary with each cable service provider. Refer to the interactive program guide instruction manual for detailed instructions.
DCT6400 Series User Guide DIGITAL VIDEO RECORDER (DVR)
The DCT* is equipped with an internal hard drive for DVR functionality, which provides the ability to record both standard definition TV (SDTV) and high definition TV (HDTV) programs. Storage time depends on the video format and the bit rate at which it is received.

What is DVR?

DVR stands for Digital Video Recorder. A standard VCR records and plays analog video. DVR records and plays digital video. Unlike an analog cassette tape, the DCT*'s hard drive allows recording and playback to occur simultaneously. DVR offers the ability to control your viewing experience by pausing (time shifting) live TV and providing trick playback modes (pause, fast forward, slow forward, fast rewind, slow rewind). You may experience a slight delay between time shifted and live TV. With the DCT*, you can: Record Programming Record hours of TV programming. The total hours of recorded content will vary based on the storage capacity of your DCT* and type of content (digital, analog, or HD) being recorded. Maintain a Personal Program Library Maintain a personal library of recorded programming, accessed by using the electronic program guide (EPG). Control Live TV Pause, rewind, and fast-forward live TV. Simultaneously Watch Two Programs Watch two programs and easily switch between them using the SWAP key on your remote control. (Dependent upon program guide support.) Simultaneous Watch and Record Record one program in the background while viewing another live broadcast at the same time.

Simultaneously Record Two Shows Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program Watch a program recorded on your DCT* while recording up to two other programs at the same time. You can also easily switch viewing the pre-recorded program and either of the programs youre recording.
DCT6400 Series User Guide OPTIMIZING YOUR DCT* FOR HIGH DEFINITION TV
The DCT* enables you to view HD programming. HDTV provides up to twice the color resolution and up to six times the sharpness of standard definition TV. The Motorola DCT* delivers high-quality video for HDTVs using the YPbPr (component), DVI-D, and IEEE 1394 connectors. This section describes how to use the on-screen display to set your DCT* to automatically optimize both standard and HD video based on your HDTV and personal preferences. If you use the IEEE 1394 connector, no adjustments to your settings are required. If you have a TV with a DVI connection, be sure that the TV is on and connected to the DVI-D OUT connector of the DCT* before adjusting the settings. You can use your on-screen menu to configure your HD settings for TV type, DVI and/or YPbPr video output, and closed captioning. To access your HD settings:
Ensure that your DCT* is plugged into a power outlet and is turned off.
Press the MENU key on the front panel. If your TV is on, the on-screen display menu appears listing the settings you can configure.

DVI/YPbPr OUTPUT

RESTORE DEFAULTS
Use your remote control or the cursor keys on the front panel to navigate the on-screen display: Press the and keys to highlight the setting you wish to change. Press the key to select an option for that setting. To exit the setting and move to another setting, use the and keys. To exit the menu and save your settings, press the POWER or MENU key.
The HD settings are described in the table on the following pages. The DVI/YPbPr OUTPUT setting is displayed as YPbPr OUTPUT if you are not using the DVI video connection. The user settings will also be displayed on the front panel display whether your TV is off or on. If the on-screen display menu does not appear on your HDTV screen, your TV may not support the default video output setting. Use the DCT* front panel display to view and change your settings.

User Settings

Setting

TV Type

Description
Sets the aspect ratio. The front panel display indicates the type you select. Defaults to 16:9. Options are 16:9 for wide screen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs: 4:3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom. 4:3 PAN/SCAN fills the screen by cropping the left and right edges of widescreen programming.

DVI/YPbPr Output

Sets the video display format for the component video outputs. The front panel display indicates the format you select. Defaults to 1080i. Options are 1080i, 720p, 480p, or 480i. Some TVs only support certain display formats. Check your TV user manual for more information. If you are not using an HDTV with the DCT*, selecting a format other than 480i causes the on-screen display to go blank. If this occurs, you can view the settings on the front panel display to change the YPbPr Output back to 480i. If you are not using the DVI video connection, the DVI/YPbPr OUTPUT setting displays as YPbPr OUTPUT.

4:3 Override

Sets the display format for 4:3 standard-definition programming. If the YPrPb Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPrPb Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are: OFF displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture. Selecting OFF for a 4:3 TV may result in a small picture with black bars around it. 480i displays non-high-definition programs in their original 480i format. Some TVs cannot display 480i format on their component video inputs (YPbPr). Check the TV user manual for more information. Graphics overlaying the video are displayed. 480p converts non-high-definition TV programs to a higher-quality 480p format. Some TVs cannot display 480p format on their component video inputs (YPbPr). Check the TV user manual for more information. Graphics overlaying the video are not displayed. Stretch automatically stretches all standard definition programming to fill your widescreen display. Stretch can only be selected if you have TV Type set to 16:9.

Closed Caption

Turns closed captions off or on. The front panel display indicates the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED. Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD, LARGE, or SMALL. Sets the font style for closed captions. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL. Sets the foreground color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the opacity of the closed captions foreground. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.

Pen Size Font Style

Foreground Color Foreground Opacity
Background Color Background Opacity Service Selection Settings
Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the service for closed captions. Defaults to AUTO. Options are AUTO, PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. Sets the default settings for closed captions (AUTO) or the settings you have configured (USER). Defaults to AUTO. Options are AUTO or USER. Resets the on-screen display options to their default settings.

Restore Defaults

ON-SCREEN GRAPHICS
The DCT* can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCT* overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid. On-screen graphics are not available on all DCT* YPbPr output setting and video output combinations: On-screen graphics are always available if your DCT* is connected through the HD outputs (DVI or YPbPr) Standard definition connections (S-Video or composite Video) will only display on-screen graphics if the YPbPr Output is set to 480i On-screen graphics will not be displayed when you are using the IEEE 1394 connection on the rear panel of the DCT*
The YPbPr Output setting can be configured from the on-screen menu.
DCT6400 Series User Guide CONNECTING YOUR DCT*
This section describes how to connect the DCT* to your home entertainment system. Instructions and diagrams are included for the following connections to the DCT*:
High Definition Television (HDTV) A/V Receiver Audio Stereo TV Stereo TV and Stereo VCR A/V Receiver, TV, and VCR
In this manual, DCT* refers to the DCT6400 Series of High Definition Cable Receivers: DCT6412 and DCT6416. Before you move or change components on your entertainment system, review the following: For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors. Disconnect power from the DCT* before connecting or changing cable connections.

For information on connecting for HDTV, see Video Options on the next page.
CAUTION! Do not place anything on top of the DCT*, especially other home entertainment components. Be sure to provide adequate ventilation to prevent overheating.

Video Connection Options

The DCT* offers five different video connection options. Component video, DVI, and IEEE 1394 allow you to view both HD and standard TV programming. Composite video and RF coaxial connections allow you to view only standard definition TV programming. To determine whether your TV features component video, DVI, IEEE 1394, S-Video, or composite video, check the manual supplied with your TV. Use the guidelines below to determine the best video connection for your home entertainment system: Component video (YPbPr) HDTV and SDTV The YPbPr connectors on your DCT* provide HD component video. Component is the most widely supported HD video connection. S-Video SDTV If component video connections are not available on your TV, use the S-Video connection. Video (also referred to as composite video) SDTV If S-Video is not available, use the composite video (VIDEO) connection. RF Input SDTV If your TV only has an RF input, you can connect to the DCT* using a RF Modulator, which can be purchased at most electronics stores. DVI or IEEE 1394 HDTV and SDTV DVI and IEEE 1394 offer higher quality HD video than component video. If your TV has a DVI input, connect to the DVI-D connections on your DCT* instead of the IEEE 1394 connection. The IEEE 1394 is a video and audio connection, so no audio connections are required if you are using the IEEE 1394 connection and you plan to use your TVs speakers as the primary audio source. HD video can only be viewed with DVI, IEEE 1394, or component video connections.
Important Safety Considerations

V E N T I L AT E

2 inch space 2
US B VIDE IN O L AU DIO IN R

RS CU OR

AN L C H NE
INF O MSGS. MENU O N PO WER

MUTE P

OPTION RECORD GUID E REMOTE SELEC T SMARTCARD
Follow these important safety guidelines when positioning and connecting the DCT*: Position the DCT* with at least 2 inches of space above and on all sides Do not block the slots and openings in the DCT* Do not place anything on top of the DCT* Do not position the DCT* in an enclosed space that would restrict airflow around the unit Do not position the DCT* near any external heat source that could raise the temperature around the unit. Do not place the DCT* on top of another heat-producing electronic device. Allow for adequate ventilation around the DCT* to maintain normal operating temperature. Do not place the DCT* in a sealed enclosure without providing for adequate airflow. Do not plug the AC power cord into a switched power outlet.
CONNECTING YOUR DCT* TO A HDTV VIDEO ONLY

DVI connection

Component video connection

IEEE 1394 connection

Connecting an A/V Receiver, TV, and VCR
Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCT*. Connect a stereo audio cable to the AUDIO OUT R and L connectors on the DCT* and the INPUT R and L connectors on the A/V receiver. Connect a video cable to the VIDEO OUT connector on the DCT* and the CABLE/TV VIDEO connector on the A/V receiver. Connect a stereo audio cable to the VCR AUDIO OUT R and L connectors on the A/V receiver and the INPUT AUDIO R and L connectors on the stereo VCR. Connect a stereo audio cable to the OUTPUT AUDIO OUT R and L connectors on the stereo VCR and the VCR AUDIO IN R and L connectors on the A/V receiver. Connect a video cable to the INPUT VIDEO connector on the stereo VCR and the VIDEO VCR OUT connector on the A/V receiver. Connect a video cable to the OUTPUT VIDEO connector on the stereo VCR and the VIDEO VCR IN connector on the A/V receiver. Connect a video cable to the INPUT VIDEO connector on the stereo TV and the TV/MONITOR OUTPUT video connector on the A/V receiver. The optical (OPTICAL SPDIF) or coaxial (SPDIF) audio outputs may be used in place of the stereo audio outputs (AUDIO R and L). In most cases these outputs offer a higher level of audio quality, including support for 5.1 surround sound. S-video connections may be used in place of the standard RCA video connections. In most cases, S-video offers a higher level of standard definition video quality than RCA video.
RECORDING YOUR CONNECTIONS
Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCT* before connecting or changing cable connections. Do not place another component or object on top of the DCT*. DCT6400 Series

HDTV / SDTV

L/MONO R R L Y OPTICAL SPDIF SPDIF DVI-HDTV

VIDEO IN

S-VIDEO IN

AUDIO OUT VIDEO OUT

S-VIDEO OUT

Stereo receiver

R CD IN L
AUDIO OUT COAX OPTICAL R L VIDEO OUT VIDEO S-VIDEO

AUX IN

IN TAPE 1 OUT

DIGITAL

ANALOG
DCT6400 Series User Guide DATA DEVICES

USB devices

Audio/Video devices
Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate.

Data Features

In addition to high quality audio and video, the DCT* has the capability to deliver high-speed data services such as Internet access, e-mail, IP Telephony, E-Commerce, and home banking. Your DCT* may be equipped with the interface connections illustrated, but their functionality depends on the services offered by your service provider.

TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem
The DCT* will not power on

Possible Solution

The DCT* may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the DCT* and an AC outlet. Unplug the DCT* from the AC outlet, plug it back in, and then press the POWER button. If the DCT* is connected to a switched outlet on another unit, verify that that unit is powered on. Unplug the power cord from the DCT*s AC outlet, plug it back it in, and then press the POWER button. Press the POWER button on the DCT* front panel instead of the remote control. The batteries in the remote control may be depleted.
The remote control does not work
Verify that the remote control is in Cable mode. Verify that there are no obstructions between the remote control and the DCT*. Aim the remote control directly at the DCT* front panel, not the TV or VCR. The angle between the remote control and the DCT* may be too large. Stand in front of the DCT* and not too far to either side. Press and release operation keys one at a time, firmly and deliberately. Try changing channels using the buttons on the DCT* front panel. Check the batteries in the remote control. Install new batteries if needed.

Problem

There is no audio when viewing cable channels
Verify that the MUTE button on the DCT* or the remote control has not been pressed. Press MUTE on the remote control to restore sound. If the DCT* audio output is connected to the TV, verify that the MUTE button on the TV has not been pressed. If the DCT* audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed. Verify that you have the correct cables for the audio ports. Verify that the audio cables are firmly connected between the DCT* and the audio playback device (TV, receiver, DVD player, etc.).
There is no audio from the center and/or surround speakers of a home theater receiver connected to the DCT*
Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio. Verify that the SPDIF cable (coaxial or optical) is firmly connected to the DCT* and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II , Dolby Pro Logic ). Verify that the receiver is properly configured to work with all connected speakers.

There are black bars on all four sides of the picture
This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD programming to fill the screen, depending on the capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p. This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo. If the commercial fills the screen from top to bottom, or the graphic appears below the active video, the program is being letterboxed by the broadcaster. You can minimize this by activating the zoom feature on the TV. A broadcaster may include black bars on either side of a wide screen broadcast. This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the DCT* cannot correct the video. You may be able to minimize the border using the zoom feature on the TV.
The DCT* is making a humming noise.
The DCT* includes an integrated hard drive and a fan for cooling. During normal operation, the DCT* emits a low humming noise, similar to a personal computer. The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the DCT*. Please note the hard drive will stay on even when the DCT* is turned off.
Visit our website at: www.motorola.com

512659-001 4/04 MGBI

doc1

CAUTION

RISK OF ELECTRIC SHOCK

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Graphical symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

REPAIRS

If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.
NOTE TO CATV SYSTEM INSTALLER
This reminder is provided to call the CATV system installers attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.
EXAMPLE OF ANTENNA GROUNDING
Electric ser vice Ground equipment clamp Antenna lead in wire
Antenna dischar ge unit (N EC Section 810-20)

Grounding clamps

Grounding conductor s (N EC Section 810-21)
Power ser vice grounding electrode system (N EC Ar ticle 250, Part H) N EC=N ATION AL ELECTRICAL CO DE
IMPORTANT SAFETY INSTRUCTIONS 9
Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class B Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Increase the separation between the equipment and the affected receiver Connect the equipment on a circuit different from the one the receiver is on Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.

Canadian Compliance

This Class B digital device complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
Caring for the Environment by Recycling
When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (LICENSE) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (SOFTWARE) PROVIDED WITH MOTOROLAS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, PRODUCT), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any on-line or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software. You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorolas rights under United States copyright law. This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product. U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Contact Us

For technical support for your cable terminal, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your cable TV service, call your cable provider. For Motorola consumer cable products, education, and support: http://www.motorola.com/broadband For an overview of high definition television (HDTV): http://broadband.motorola.com/consumers/hdtv/default.asp
___________________________________________________________________________________ Copyright 2005 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital, ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All other product or service names are the property of their respective owners. Motorola, Inc. 2005
DCT3400 User Guide CONTENTS
Introduction... 3 Operation.... 6 Turning Power On and Off... 6 Changing Channels... 6 Adjusting the Volume... 6 Interactive Program Guide... 6 Digital Video Recorder (DVR)... 7 Optimizing Your Cable Terminal For High Definition TV.. 8 On-Screen Graphics.... 12 Connecting Your Cable Terminal... 13 Video Connection Options.. 14 Important Safety Considerations.. 15 Connecting To aN HDTV Video Only.. 16 Connecting HDTV Video Only.. 17 Connecting To an HDTV Audio Only.. 18 Connecting HDTV Audio Only.. 19 Connecting To an A/V Receiver Audio Only.. 20 Connecting an A/V Receiver Audio Only.. 21 Connecting To a Stereo TV... 22 Connecting a Stereo TV... 23 Connecting to a Stereo TV and Stereo VCR.. 24 Connecting a Stereo TV and Stereo VCR.. 25 Connecting to an A/V Receiver, TV, and VCR. 26 Connecting an A/V Receiver, TV, and VCR.. 27

Recording Your Connections.. 28 Data Devices... 29 Troubleshooting... 30
DCT3400 User Guide INTRODUCTION
Congratulations on receiving a Motorola DCT3400 Series High Definition Advanced DVR Cable Terminal. Motorola has merged the extraordinary features of digital cable the seemingly endless programming options, interactive program guides, video on demand (VoD), and commercial free, CD quality music with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of high definition TV (HDTV). HDTV provides up to twice the color resolution and up to six times the sharpness of standard definition TV. The DCT3400 enables a direct digital connection to consumer audio and video devices through IEEE-1394 DTV and HDMI interfaces. It contains a hard drive for hours of DVR functionality, including recording high definition (HD) programs and watch and record functionality. This User Guide introduces the basic features, outlines important safeguards, and provides options for integrating your cable terminal into your entertainment system. Please take a few moments to read through this User Guide. The configuration diagrams, on-screen menu description, and troubleshooting section will help you make the most of your home entertainment experience. To determine which digital cable features are provided in your area, please check with your cable operator. They will be happy to provide instructions for these optional services. In this guide, DCT3400 refers to all DCT3400 Series cable terminals, including the DCT3412 and DCT3416.
Lights when message is waiting

Message Indicator

Turns unit on or off Displays menu

POWER switch

FRONT PANEL

MENU switch INFO switch

Displays current channel and program information

C UR S OR

I N FO MSGS. MEN U ON POWER

DC T3412 I

Dual Tuner DVR / HDT V Capable

POWER indicator

Lights when unit is on Moves cursor around guide and menu screens

CURSOR

Video output to TV, VCR, or other device Enables you to control VCR while recording selected program (Not supported by all program guides)

VIDEO OUT

S-VIDEO

Output to TV or VCR

S- VIDEO

RF O UT IR

CAUT ION
RISK OF ELECTRIC SHOCK DO NOT OPEN
L AUDIO R O PT ICAL SPDIF

Output to TV

RF OUT

OPTICAL or COAXIAL SPDIF

Provides Dolby Digital 5.1 or PCM audio Input from cable provider

CABLE IN

Audio output to stereo receiver

AUDIO OUT (R/L)

DCT3400 User Guide

RECORD Indicator

Lights when DVR is recording Selects menu options
SELECT switch GUIDE switch
Reserved Displays program guide

OPTION switch

C HA NN E L
OPT I ON RECORD GU I D E REMO T E SELECT

REMOTE indicator

Lights when remote control is in use

CHANNEL

Scrolls up or down through the channels

Display

Displays channel number and time of day

BACK PANEL

HDTV video output

Y Pb Pr

ETHERNET*

RJ-45 connector

AC Switched Outlet
Provides AC power to TV, VCR, or other device
Y S- VIDEO VIDEO Pb SPDIF L AUDIO R O PT ICAL SPDIF USB TV PASS CARD IEEE 1394 Pr HDM I ET HERNET
SWITCHED 105 -125V 60Hz 4A MAX 500W MAX

IEEE 1394

HDTV output HDTV output
Connects to external hard drive

USB 2.0

Connector
* Your DCT3400 may not support all of the inputs and outputs shown.

OPERATION

Turning Power On and Off
Press POWER on the front panel to turn the cable terminal on or off. When using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER.

Changing Channels

You can change channels in two ways: or on the cable terminal front panel, or Press CHANNEL press CHANNEL + or - on the remote control to step through the channel selection. Enter the number of the channel you wish to view using the number keys on the remote control.

Adjusting the Volume

Press VOLUME + or on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press MUTE on the remote control to turn the sound off and on again. For best audio quality, use the remote control to set the cable terminal to approximately of the maximum volume level and then adjust the audio levels on external devices such as your TV or A/V Receiver.
Interactive Program Guide
The interactive program guide (IPG) displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. IPGs can vary with each cable provider. Refer to your IPG manual for detailed instructions.

DCT3400 User Guide DIGITAL VIDEO RECORDER (DVR)
The DCT3400 contains a hard drive for the digital video recorder (DVR) to record standard- and high-definition TV (HDTV) programs. A standard VCR records and plays analog video. DVR records and plays digital video. Unlike an analog tape, the hard drive allows simultaneous recording and playback. A DVR offers the ability to control your viewing experience by pausing (time shifting) live TV and providing trick playback modes (pause, fast forward, slow forward, fast rewind, slow rewind). You may experience a slight delay between time shifted and live TV. With the DCT3400, you can: Record Programming Record hours of TV programming. The total hours of recorded content depends on your hard drive capacity and content type (digital, analog, or HD) that you record. Maintain a Personal Program Library Maintain a personal library of recorded programming, accessed using the interactive program guide (IPG). Control Live TV Pause, rewind, or fast-forward live TV. Simultaneously Watch Two Programs Watch two programs and easily switch between them using the SWAP key on your remote control. (Dependent upon program guide support.) Simultaneous Watch and Record Record one program in the background while viewing another live broadcast at the same time. Simultaneously Record Two Shows Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program Watch a recorded program while recording up to two other programs at the same time. You can also easily switch viewing the pre-recorded program and either of the programs youre recording.
OPTIMIZING YOUR CABLE TERMINAL FOR HIGH DEFINITION TV
The DCT3400 outputs HD video through its Y Pb Pr (component), HDMI, or IEEE 1394 connectors. This section describes how to optimize standard and HD video based on your HDTV and personal preferences. If you use the IEEE 1394 output, no adjustments to the settings are required. For a TV with an HDMI connection, be sure the TV is on and connected to the HDMI OUT connector before adjusting the settings. Motorola recommends using HDMI cables less than 20 meters long. You can configure the TV type, HDMI and/or Y Pb Pr video output, and closed captioning. To optimize the output settings:

Be sure your cable terminal is plugged into a power outlet and connected to your TV. Power off the cable terminal and then immediately press the MENU key on the front panel. If your TV is on, the on-screen menu lists the settings you can configure:
USER SETTINGS > TV TYPE HDMI/YpbPr OUTPUT 4:3 OVERRIDE 16:9 1080I 480I DISABLED CC1 PRIMARY LANGUAGE AUTO AUTO AUTO AUTO AUTO AUTO AUTO AUTO
CLOSED CAPTION SERVICE SELECTION ANALOG DIGITAL FONT SIZE FONT COLOR FONT OPACITY FONT EDGE TYPE FONT EDGE COLOR BACKGROUND COLOR BACKGROUND OPACITY SETTINGS RESTORE ALL DEFAULTS
Use your remote control or the cursor keys on the front panel to navigate the on-screen display: Press the and keys to highlight the setting you wish to change. Press the key to select an option. To exit the setting and move to another setting, use the and keys.
If the User Settings menu does not display on the HDTV screen, the TV may not support the default video output setting. Use the front panel LED to adjust the settings as described in There is no video on the TV screen in Troubleshooting. For a TV with an HDMI connection, be sure the TV is on and connected to the DCT3400 HDMI OUT connector before adjusting the settings. The User Settings menu options are: Setting

TV Type

Description
Sets the aspect ratio. The front panel display indicates the type you select. Defaults to 16:9. Options are 16:9 for wide screen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs: 4:3 LETTERBOX fits widescreen programming on the screen by placing black bars at the top and bottom. 4:3 PAN/SCAN fills the screen by cropping the left and right edges of widescreen programming.

HDMI/YPbPr Output

Sets the video display format for the HDMI or component video outputs. The front panel display indicates the format you select. Defaults to 1080i. Options are 1080i, 720p, 480p, or 480i. For HDMI only, additional options you can use to display video on a computer monitor are PC1-VGA (640x480) and PC2-XVGA (800x600). Some TVs only support certain display formats. Check your TV user manual for more information. If you are not using the HDMI connection, the HDMI/YPbPr OUTPUT setting displays as YPbPr OUTPUT.

Setting

4:3 Override
Sets the display format for 4:3 standard-definition programming. If the YPbPr Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPbPr Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are: OFF displays non-high-definition programs having a 4:3 aspect ratio in wide screen format. On an HDTV, black bars display on the left and right of the picture. Selecting OFF for a 4:3 TV may result in a small picture with black bars around it. 480i displays non-high-definition programs in their original 480i format. Some TVs cannot display 480i format on their component video inputs (YPbPr). Check the TV user manual for more information. 480p converts non-high-definition TV programs to a higher-quality 480p format. Some TVs cannot display 480p format on their component video inputs (YPbPr). Check the TV user manual for more information. Stretch automatically stretches all standard definition programming to fill your widescreen display. Stretch can only be selected if you have TV Type set to 16:9.

Closed Caption

Turns closed captions off or on. The front panel display indicates the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED. Turns closed captions off or on. The LED panel displays the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED. Sets the service used for closed captions: Analog: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default is CC1. Digital: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE.

Service Selection

Font Size Font Style
Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD, LARGE, or SMALL. Sets the font style. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL.

Font Color

Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the edge appearance AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO. Sets the edge color AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The default is AUTO. Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the default settings for closed captions (AUTO) or the settings you have configured (USER). Defaults to AUTO. Options are AUTO or USER. To reset all User Settings to their defaults, select this option and press the key. For HDMI only, when you first connect a TV to the DCT3400 using the HDMI connection, the TV and the DCT3400 exchange information to automatically determine the best possible TV TYPE and HDMI/YPbPr OUTPUT settings. You can change these settings at any time: To cause the HDMI TV and DCT3400 to re-exchange information to restore the automatic settings, select Restore All Defaults with the HDMI connection in place and the TV powered on. If you connect another HDMI TV to the DCT3400, select Restore All Defaults. This causes the TV and DCT3400 to exchange information, enabling settings suited to your new TV.
Font Opacity Font Edge Type

Font Edge Color

Background Color Background Opacity Settings

Restore All Defaults

To exit the menu and save your settings, press the POWER or MENU key.

ON-SCREEN GRAPHICS

The DCT3400 can generate on-screen graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The cable terminal overlays these graphics whenever you display a menu, enable closed captions, or scroll through a program grid. On-screen graphics are available for all DCT3400 video outputs except IEEE 1394.
DCT3400 User Guide CONNECTING YOUR CABLE TERMINAL
This section describes connecting the cable terminal to your home entertainment system. Instructions and diagrams are included for connections to:
High definition television (HDTV) A/V Receiver Audio Stereo TV Stereo TV and Stereo VCR A/V Receiver, TV, and VCR
Before you move or change components on your entertainment system, review the following: For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors. Disconnect power from the cable terminal before connecting or changing cable connections.
For information on connecting for HDTV, see Video Options on the next page.
CAUTION! Do not place anything on top of the cable terminal, especially other home entertainment components. Be sure to provide adequate ventilation to prevent overheating.

Video Connection Options

The DCT3400 offers the following video outputs:
HDTV Standard Component video, HDMI, or IEEE 1394 Composite video, S-Video, or RF coaxial
To determine the available inputs on your TV, check the manual supplied with the TV or the TV itself. Use the following guidelines to determine the best video connection for your home entertainment system: Component video (Y Pb Pr) HDTV and standard The Y, Pb, and Pr outputs provide component video, which is the most widely supported HDTV connection. HDMI or IEEE 1394 HDTV and standard HDMI and IEEE 1394 offer higher video quality than component video. If your TV has an HDMI input, use the HDMI output instead of IEEE 1394. Motorola recommends using HDMI cables less than 20 meters long. HDMI and IEEE 1394 are video and audio connections. If you use HDMI or IEEE 1394, no separate audio connection to your TV is required. HDMI is compatible with DVI. If your TV has a DVI input, you can use an HDMI-to-DVI converter cable to connect to the DCT3400 HDMI connector. If you use IEEE 1394, on-screen graphics do not display. S-Video standard only If your TV has an S-Video input, use S-Video. S-Video is the highest quality standard-definition video output on the DCT3400. Composite video standard only If your TV does not have an S-Video input, use the composite video (VIDEO) output. RF coaxial standard only

CONNECTING TO AN HDTV AUDIO ONLY

Audio connection

Optical SPDIF connection

SPDIF audio connection

Y S -V I DE O V IDE O Pb RF OUT IR
R I K O F E L E C T R I S H OC K S C D ON OT OP E N

RF I N

L A UDI O R OP T ICA L S P DIF Pr HDMI E T HE RNE T

S A TA IEEE 1394

DIGITAL INPUT COAX AUDIO L EF T

CABL E/ ANT ENNA IN

OPT ICAL SPDIF

AUDIO RIGHT

Connecting HDTV Audio Only
Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the HDTV. If your equipment supports it, use the OPTICAL SPDIF or coaxial digital SPDIF outputs instead of the AUDIO R and L outputs. In most cases, S/PDIF offers better audio quality, including support for Dolby 5.1 Surround Sound. HDMI and IEEE1394 carry video and audio. If you connect the DCT3400 to your HDTV using HDMI or IEEE1394, no additional audio connections to the TV are necessary. For information on configuring your DCT3400 settings, see Optimizing Your Cable Terminal for High Definition TV.
CONNECTING TO AN A/V RECEIVER AUDIO ONLY
SPDIF audio Optical SPDIF connection connection
Y S -V I DE O V I DE O Pb RF OUT IR
R I K OF E L E C T R C S H O C K S I DONOT OPE N
L A UDIO R OP T ICA L S P DIF Pr HDMI E T HE RNE T

AUDIO R DVD L

VIDEO VIDEO S-VIDEO

DIGITAL INPUT COAX

OPT ICAL CABL E/T V
VIDEO 2 T V/M ONIT OR OUT PUT IN VCR OUT VIDEO S-VIDEO SPEAKER CONNECT ORS

A/V receiver

Connecting an A/V Receiver Audio Only
The audio connections options to your A/V receiver or home theater receiver are: Optical SPDIF: Connect the optical SPDIF cable to the OPTICAL on the cable terminal and the corresponding connector on the A/V receiver.

SPDIF connector

Coaxial SPDIF: Connect the digital audio cable to the SPDIF connector on the cable terminal and the corresponding connector on the A/V receiver. Stereo audio R and L: Connect the stereo audio cable to the AUDIO R and L connectors on the cable terminal and the corresponding connectors on the A/V receiver.
If youre A/V receiver supports it, use the OPTICAL SPDIF or coaxial SPDIF outputs on the cable terminal instead of its stereo AUDIO R and L outputs. In most cases, S/PDIF offers better audio quality, including support for Dolby 5.1 Surround Sound. For information on configuring your cable terminal settings, see Optimizing Your Cable Terminal for High Definition TV.
CONNECTING TO A STEREO TV

RF (75 ohm) connection

S-Video connection

Video connection

IE E E 1394

Stereo TV

INPUT S-VIDEO

AUDIO L EF T

Depending on the TVs inputs:
If possible, use the S-VIDEO and AUDIO connectors on the DCT3400. If the TV has no S-Video input, use the composite VIDEO and AUDIO connectors on the DCT3400. If the TV has an RF input only, use the RF OUT connector on the cable terminal. The RF connection carries video and audio.

Audio/video devices

Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. In addition to high quality audio and video, the DCT3400 can deliver high-speed data services such as Internet access, e-mail, IP Telephony, E-Commerce, and home banking. The functionality of the illustrated interfaces depends on the services offered by your service provider.

TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem
The cable terminal will not power on

Possible Solution

The cable terminal may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the cable terminal and an AC outlet. Unplug the cable terminal from the AC outlet, plug it back in, and then press the POWER button. If the cable terminal is connected to a switched outlet on another unit, verify that that unit is powered on. Press the POWER button on the cable terminal front panel instead of the remote control. The batteries in the remote control may be depleted.
The remote control does not work
Verify that the remote control is in Cable mode. Verify that there are no obstructions between the remote control and the cable terminal. Aim the remote control directly at the cable terminal front panel, not the TV or VCR. The angle between the remote control and the cable terminal may be too large. Stand in front of the cable terminal and not too far to either side. Press and release operation keys one at a time, firmly and deliberately. Try changing channels using the buttons on the cable terminal front panel. Check the batteries in the remote control. Install new batteries if needed.

Problem

There is no audio when viewing cable channels
Verify that the MUTE button on the cable terminal or the remote control was not pressed. Press MUTE on the remote control to restore sound. If the cable terminal audio output is connected to the TV, verify that the MUTE button on the TV was not pressed. If the cable terminal audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver was not pressed. Verify that you used the correct audio cables for the ports. Verify that the audio cables are firmly connected between the cable terminal and the audio playback device (TV, receiver, DVD player, etc.).

Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). If the cable terminal is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu. Many HD programs are broadcast in pillar-box format with black bars to the left and right of the picture. These programs are broadcast in 16:9 HD formats even though the video is not 16:9.
There are black bars above and below the picture
All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the cable terminal is tuned to a 4:3 program. Set the TV TYPE to 4:3 Pan-Scan. This enables the cable terminal to remove the black bars above and below the picture when possible. Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some wide screens TVs offer a zoom feature that may be able to remove the black bars (see your TV manual for information about zooming 4:3 video).
There are black bars on all four sides of the picture
This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD programming to fill the screen, depending on the capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p. This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo. If the commercial fills the screen from top to bottom, or the graphic appears below the active video, the program is being letterboxed by the broadcaster. You can minimize this by activating the zoom feature on the TV. A broadcaster may include black bars on either side of a wide screen broadcast. This is called a hybrid aspect ratio and results in a black border surrounding the video on a 4:3 TV. Because this is part of the broadcast, the cable terminal cannot correct the video. You may be able to minimize the border using the zoom feature on the TV.
The cable terminal is making a humming noise.
The DCT3400 includes an integrated hard drive and a fan for cooling. During normal operation, the DCT3400 emits a low humming noise, similar to a personal computer. The noise varies in volume occasionally when the speed of the internal fan adjusts to changes in the temperature around the DCT3400. Please note the hard drive will stay on even when the DCT3400 is turned off.

 

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