Quick Start Guide
HS820 Bluetooth Handsfree Headset

CHARGE YOUR HEADSET

Charge your headset for 2 hours: Release Tab Down
PUT YOUR HEADSET IN PAIRING MODE
CONTINUED seconds until the blue light turns on and remains on.
Before you can use your headset, you must pair (bond) it with your phone. Call Button Volume Buttons
2 Press and hold the Call E button for 6 to 10
NOTE: The blue light will flash as you press and hold the Call E button. Continue holding down the Call E button until the blue light is steadly lit. NOTE: If you let go of the Call E button before the blue light is on and steady, ensure that your headset is off before trying again (see QUICK TIPS for instructions on turning off your headset).
TURN ON BLUETOOTH ON YOUR PHONE AND PAIR WITH HEADSET
Your phone's Bluetooth feature is off by default. To use your headset, the Bluetooth feature must be turned on in your phone. To turn on Bluetooth:
1 Press (Menu) M( key. 2 Select Settings. 3 Select Connection. 4 Select Bluetooth Link 5 Select Setup 6 Scroll to Power and select CHANGE. 7 Select On.
Get Connected in 4 Quick Steps
1 - CHARGE 2 - PAIR 3 - START BLUETOOTH 4 - TEST AND USE For help, contact us at 1- 877-MOTOBLU
1 Plug the Motorola charger into the top of
the headset with the release tab facing down. Blue Light The blue light turns on when the headset is charging. It may take up to 1 minute for the blue light to turn on. When the headset is fully charged (about 2 hours), the blue light turns off.
1 Ensure the headset is powered off (the blue

light is not blinking).

2 Unplug the charger from the headset.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 USA www.hellomoto.com 1-877-MOTOBLU 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Guide Number: 6809494A71 -A

CONTINUED

TEST AND USE
Your phone and headset are now paired and ready to make and receive calls. To make a call:

QUICK TIPS

To turn on the headset, press and hold the Call E button on your Bluetooth headset for 5 seconds. The blue light will flash rapidly and then flash slowly. To answer or end a call, press the Call E button on the headset. To adjust the volume, press the Volume buttons (shown in step 2) on the headset. NOTE: The Volume buttons are initially set up for wearing your headset on your right ear (like shown in step 2)--with the top button used to increase volume. You can set which button is used to increase volume by pressing and holding the desired Volume button (along with the Call E button) while turning on the headset. To turn off the headset, press and hold the Call E button on your Bluetooth headset for 5 seconds. The blue light will flash rapidly and then stop flashing.

TROUBLESHOOTING

My phone does not find my headset Make sure the blue light on your headset is on and steady when your phone is searching for devices (see step 2). My headset worked before but now it's not working. Make sure your phone is on and the Bluetooth feature is turned on in your phone (step 3). If the Bluetooth feature has been turned off, you may need to restart the Bluetooth feature (see step 3) and pair your phone and headset again (see step 2).
8 Select BACK. 9 Select Handsfree. 10 Select [Look For Devices].
NOTE: Do not select STOP---you will automatically be taken to the next screen.
1 Place the headset over your ear. 2 On your phone, dial the number you want
to call and press the SEND key.
3 If your phone and headset are successfully
After you have successfully paired your phone and headset, you do not need to repeat these steps. For daily use, ensure that your headset is turned ON and that your phone's Bluetooth feature is ON.
paired, you will hear ringing on the headset.
If you need more help, contact us at 1- 877-MOTOBLU.
11 Select Motorola HS820. 12 Select YES to bond. 13 Enter the passkey 0000 and select OK.
When your headset and phone are successfully paired, the blue light on your headset will change from steadly lit to flashing.

SUPPORT

FOR DETAILS ABOUT YOUR HANDSFREE HEADSET See the Users Guide or visit us at www.hellomoto.com/bluetooth and click Support.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners. Motorola, Inc. 2005.

To conserve battery power, turn OFF the headset when you will not be using it for an extended time.

HS820 Wireless Headset with Bluetooth Technology

START HERE >

Welcome
The Motorola Wireless Headset HS820 with Bluetooth technology defies traditional expectations. This latest product by Motorola makes connectivity invisible and reliable. It is astonishingly advanced, yet intuitive and simple to use. It is decidedly smaller than its predecessors, yet more eyecatching than ever. And although you are no longer connected by wires, you are intrinsically connected to a growing group of leading-edge technology pioneers who are embracing the global Bluetooth movement. Innovation is a recognized part of Motorolas 75-year heritage. A company that understands the way the world is moving.and then jumps in to intelligently shape its direction. Motorola consumer products with Bluetooth wireless technology are challenging the expected and defying the traditional rules. Connectivity is bringing us togetherneed it be hampered by wires? Technology is making life more integratedmust it be complicated? Motorola is actively creating Bluetooth solutions for work, for play, for home, for lifeeverywhere around the globe. Welcome to the movement. And thank you for choosing the Motorola Wireless Headset HS820!

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Contents
Safety and General Information. 3 Introduction. 6 What Is Bluetooth Wireless Technology?. 6 How Can I Use My Wireless Headset?. 6 Headset Features. 7 Using Your Headset. 8 Charging Your Headset Battery. 8 Wearing Your Headset. 10 Pairing Your Headset and Phone. 11 Adjusting Headset Volume. 13 Making and Receiving Calls. 13 Using Your Headset Indicator LED. 15
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR DEVICE. Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your device in any facility where posted 3
notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your device when on board an aircraft. Any use of a device must be in accordance with applicable regulations per airline crew instructions.

Medical Devices

Hearing Aids Some devices may interfere with some hearing aids. In the event of such interference, you may want to consult with your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device Ref IC RSS 210 Sec. 5.11. The term IC: before the certification/registration number only signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. See Ref IC Self-Marking 6(f) and RSP-100 Sec. 4. 4

FCC Notice to Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Introduction

What Is Bluetooth Wireless Technology?
Bluetooth devices communicate without wires, using built-in radio transceivers that operate on a globally available radio frequency to ensure worldwide compatibility. Your Bluetooth Wireless Headset can communicate with other Bluetooth devices within a range of approximately 10 meters (33 feet).
How Can I Use My Wireless Headset?
Your Wireless Headset, with Bluetooth technology, lets you connect with other similarly equipped devices such as a Motorola V600 with integrated Bluetooth technology. Use your phone hands free. Handle incoming and outgoing calls with the headset multifunction control button (MFB). Use voice activation to make calls. Note: The HS820 supports both Headset and Hands Free Bluetooth Profiles for increased functionality and compatibility with more products. Consult your users guide for more information.

Headset Features

Headset (Top View) 7 Headset (Bottom View)
1 Multifunction Button (MFB)Controls multiple headset functions. 2 Charging PortAccepts the plug for your handset battery charger. 3 EarhookAttaches headset to ear. 4 Headset Indicator LEDProvides a visual cue about headset status. 5 MicrophonePicks up your voice input. 6 SpeakerPlays the sound you receive on the call. 7 Volume Control ButtonsAdjusts speaker volume up or down.

Using Your Headset

Charging Your Headset Battery

When to Charge

First-Time UseBefore you can use your headset, charge its self-contained battery for two hours. RechargingWhen you hear five rapid high tones through the headset speaker, repeated at 20-second intervals, the headset battery needs recharging. Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. Additionally, your battery will have less standby time the more you talk on the phone with your headset. The rechargeable batteries that power your wireless headset must be disposed of properly and may need to be recycled. Contact your local recycling center for proper disposal methods. Warning: Never dispose of batteries in a fire because they may explode.

How to Charge

Step 1 Plug the Motorola charger into the headset, with the chargers release tab facing down and the headset facing up.

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Release Tab Facing Down
2 Plug the other end of the charger into an electrical outlet. During charging, the headset indicator turns on and remains on until charging completes. The headset will not work while charging. Your headset fully charges in approximately two hours. 3 When charging completes (indicator off), remove the charger from the electrical outlet, press the release tab, and detach the charger from the headset. 4 To power your headset on, press and hold the MFB for 3 seconds until LED flashes rapidly. To turn your headset off after use, press and hold the MFB for 3 seconds until the headset flashes rapidly and turns off. Note: You can also use a Motorola Original Vehicle Power Adapter to charge the headset battery while in your vehicle.
A fully charged headset battery provides approximately: 6 hours talk time 100 hours standby time

Wearing Your Headset

Placing the Headset on Your Ear
When packaged, the headset is originally set up to wear on the right ear. To place the headset on your ear: Step 1 Open the earhook (45 from the headset). 2 Loop the earhook over your ear. 3 Press the headset to your ear. 4 Point the microphone toward your mouth.

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Changing for Wear on the Left Ear
Step 1 Open the earhook (90 from the headset).
2 Gently lift and pull the top of the earhook up and off the upper hinge pin. Then pull it away to remove it.

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3 Flip the headset over. 4 Hook the bottom of the earhook onto the lower hinge pin, then lift and pull the top of the earhook over the upper hinge pin. 5 To change the volume button orientation, see Adjusting Headset Volume on page 15.

Pairing Your Headset and Phone
Note: You must pair your headset and phone before you can make a call. Pairing creates a link between devices with Bluetooth wireless technology, and allows the phone to remember the headsets unique ID. When your headset and phone are paired, your headset automatically connects to your phone.

Pairing

With the headset and phone close together: Action 1 With the headset off, hold the Multifunction Button until the LED remains on (about 5 seconds). 2 Perform a device discovery from the phone. For details on device discovery for your phone, refer to the phones users guide. When the scan is complete, the phone displays the devices found. 3 Select the Motorola HS820 from the discovered devices list and confirm following the on screen prompts. 4 When prompted by the phone, enter the passkey 0000 and confirm to pair the headset with the phone. The device ID is now stored in the phones memory. Pairing is successful when the headset indicator flashes rapidly.
Pairing to Additional Devices
Your headset can store pairing information for up to eight different devices with Bluetooth wireless technology. Devices are stored in a Paired Device List in memory in the order entered. When an attempt to pair to more than eight devices is made, the oldest paired device is removed from the list. Any of the eight paired devices can initiate a connection to the headset. The headset will only automatically initiate a connection (upon power-up) with the last device it was connected to. If you want to connect the headset to another device in the paired device list, you must initiate the connection from that device. Whichever of the eight devices initiates a connection to the headset afterwards, that device then becomes the last connected device.

Adjusting Headset Volume

Increasing or Decreasing Volume
To increase speaker volume, press the top volume button repeatedly until you reach the desired volume level. To decrease speaker volume, press the bottom volume button repeatedly until you reach the desired volume level.
Volume Orientation Technology
To change the volume button orientation for left or right ear: Action With the headset off, press the Multifunction button E and desired volume button to assign as volume up until the LED flashes 2 times and the headset powers up.
Making and Receiving Calls
Your headset supports both Handsfree and Headset Profiles. Accessing call functions depends on which profile your phone supports. Note: Some phones do not support all features listed. See your phones users guide. You can activate call functions for the Handsfree profile according to the following table: Device Status
Function Enter Pairing (Configuration) Mode Phone On Headset Off

Action

Handsfree Profile Press & hold MFB until LED remains lit. Headset can be discovered by another Bluetooth device. Short press MFB, speak name, phone dials call

Make a Voice Dial Call

On in idle

Device Status

Function Redial a Number Phone Onvoice dialing turned on or off Onin call Headset On (Idle)
Handsfree Profile Long press MFB

End a Call

Short press MFBE Long press MFBE Long press MFBE Short press MFB(call is answered) Long press MFB Long press MFB, places 1st call on hold, answers incoming call Long press MFBE
Put Active Call Onin call On Hold
Resume call on On-active On hold call on hold Receive a Call Onphone rings Reject a Call Answer 2nd Incoming call Toggle between Two Active Calls Onphone rings Onin call, 2nd call coming in On On On
Onin call, On 2nd call on hold On
Transfer Call Onin call From Phone to Headset
Short press MFB, (call transferred to headset)
Note: If the link abnormally disconnects (for example, out of range) the headset tries to reestablish the link.
Using Your Headset Indicator LED
With charger plugged in: Headset Indicator ON OFF With no charger plugged in: Headset Indicator OFF ON (steady) 10 rapid flashes Flashes at a 3-second interval (.1 seconds ON 2.9 seconds OFF) Pulses at an 8-second interval (2.0 seconds ON, 6.0 seconds OFF) Status power off pairing mode pairing successful standby (not on a call) Status charging in progress charging complete

connected (on a call)

Note: When the wireless headset is paired to the phone and there is no activity for 5 minutes, the blue flashing LED turns off. Any button press on the headset, resets the timer, and the flashing resumes. If you press the up and down volume buttons at the same time during a call, the pulsing LED turns off for the duration of that call.

Audio Tones

Audio Tone Single high tone when pressing volume button Headset Status volume maximum or minimum reached
Five rapid high tones, low battery repeated every 20 seconds No audio indications; deteriorating audio quality Series of 4 tones, low to high Ring tone Single high tone Single low tone Dual high/low tone Single high tone out of range audio link open (Headset mode), active call (hands free mode) incoming call pairing confirmation initiate voice activation voice tag not recognized end call