Motorola Ships Two InternetReady Integrated Digital Wireless Handsets
iDEN Handsets Combine Microbrowser and Wireless Modem Functionality
Motorola has launched two Internet-ready handsets since February, when the company announced the i1000plus, the first palm-size iDEN handset to support wireless access to the Internet, corporate intranets and networks and enhanced phone features at CTIA Wireless 99 in New Orleans. In August, Motorola also introduced the affordable i500plus multi-service digital wireless handset. Both handsets, designed for users who rely on voice communication and convenient access to information over networks, are the first Internet-ready wireless devices to integrate the capabilities of a digital cell phone, two-way radio and alphanumeric pager with Internet microbrowser, two-way e-mail and fax capabilities using Motorolas advanced iDEN integrated digital communication technology. A first in the industry, the IP (Internet Protocol)-addressable i1000plus and i500plus handsets can also serve as a wireless modem when connected to a notebook computer or personal digital assistant. Both handsets offer truly distinguishing advantages over other Internet phones. Users can take advantage of the benefits of unprecedented communications capabilities. Packet data technology allows users to maintain a constant, virtual connection to the Internet, without having to establish a dial up connection and incur more airtime charges. Using the i1000plus and i500plus handsets, users can leverage the power of the Internet and access information from anywhere at anytime. i1000plus Features Turbo Dial one-button telephone dialing
Volume 2, Issue 1 Fall 1999
Missed call indicator for immediate notification of an unanswered call Selectable font size to adjust the display of e-mail and microbrowser text Built-in speakerphone Clamshell design with a see-through window that can be used open or closed i500plus Features Call waiting to answer an incoming call while talking on another line Automatic redial if system is busy Multiple call forwarding options Speed dial for quick dialing of numbers Quickstore feature that allows a user to easily store a phone number continued on page 2
INSIDE Global Perspective Unleashing the Power of Data User Success Motorola i1000 Handset Wins Gold
Quickstore feature that allows a user to easily store a phone number Recall last 10 phone numbers sent or received

Global Perspective

Customers Across the World Use iDEN Capabilities Uniquely
iDEN customers across the globe are using the integrated technology in a number of interesting ways. Here are some of the applications. Durham Regional Police Services, Oshawa, Ontario, CANADA Durham Regional Police Services (DRPS) signed a 15-year agreement with Clearnet to fulfill all DRPS mobile voice and data communications requirements. The project includes the installation of more than 200 digital mobile radios and 150 mobile data workstations in police vehicles, and the provision of 250 digital portable radios for use by front-line police personnel. This public safety solution is based on Motorolas iDEN network. The DRPS public safety network represents a turnkey digital wireless communications solution for both voice and high speed packet data, featuring: Ruggedized Motorola 470 series mobile, portable, and control station units Customized network design, functionality and coverage specific to DRPS and public safety requirements Advanced network features providing extensive coverage, reliability and priority communications for officer and community safety Portable grade two-way radio coverage within the Durham Region Wide-area two-way radio, messaging and digital telephone service within Ontario and Quebec U.S. roaming on iDEN digital networks Shenzhen Transportation Bureau, China Shenzhen Transportation Bureau in China has licensed the iDEN network for a private system that will include data, making this the first packet data system for iDEN in Asia. The transportation bureau will have up to 10,000 i1000plus handsets, supporting Chinese character display, in the first phase and an additional 30,000 handsets in early 2000. The Shenzhen Transportation Bureau is working with application developers to offer future services such as Automatic Vehicle Location (AVL) that will allow a dispatcher to track taxi locations through the drivers i1000plus handsets. The system will be operational in early 2000.

Motorola Ships Two Internet-Ready Handsets
continued from page 1 Capabilities and Applications Motorola has licensed the Phone.com UP.Browser, the high-performance WML (Wireless Markup Language)compliant microbrowser and messaging engine that is designed and optimized for wireless handset devices. The handsets support microbrowser capabilities, delivered directly to the phones LCD screens, allowing users to easily and transparently access information stored on Internet and corporate intranet Web servers and database systems. Users can send and receive e-mail wirelessly or synchronize wireless Internet e-mail directly with their desktop Internet e-mail. The i1000plus and i500plus can also allow users to wirelessly send and receive fax and e-mail messages when connected to popular PDAs, such as 3Coms Palm organizers and Windows CE devices. The i1000plus and i500plus handsets allow users to benefit from applications such as e-mail, scheduling calendars, stock quotes, airline information and phone number look-up. With the i1000plus, users can easily type messages on his or her handset using T9 text input, licensed from T Communications, which allows accelerated egic text entry with just one key press per letter. With a cabled connection to a notebook computer, users can access an enterprise network without the cost and inconvenience of a separate modem. In addition, using standard interface connections, these capabilities can enable iDEN users to send and receive faxes. Using an iDEN packet data connection, a user can access corporate e-mail, perform file transfers and access Internet and intranet sites using a Web browser.
iDEN Unleashes the Power of Data
The i1000plus handset is the first integrated digital handset to take advantage of the power of mobile Internet Protocol (IP) capabilities, which offers customers a number of critical benefits. Because the handset is IP-addressable, it can connect to the Internet much like a computer terminal, enabling wireless real-time access to the Internet, corporate intranets and extranets and wireless modem capabilities when connected to a notebook computer or personal digital assistant. The biggest advantage of the IP-based wireless phone is that it offers virtual access to the Internet without having to establish a dial-up connection, and allows users to take advantage of the ubiquity of the Internet to access information from anywhere in the world. IP packet-switching allows for the following iDEN-enabled communication services: Net mode with IP address Internet/intranet microbrowser E-mail Enterprise network access Over-the-air programming (OAP) Additionally, the iDEN networks unique combination of circuit-switched and packet architectures offers greater flexibility and network efficiency to support a broad array of applications.

User Success

Southern LINC Connects to Customers Through Wireless Data
Wireless users across the southeastern United States will experience big benefits from the unique wireless data services branded Informance Solutions that Southern LINC will offer in the fourth quarter of 1999. Southern LINC (Long- range Integrated Network Communications) offers integrated digital wireless communication service that covers 127 ,000 square miles in the Southeast, including both major metro and rural areas in Alabama, Georgia, southeastern Mississippi and the Florida Panhandle.

Tech Talk

Five Ways to page an iDEN Handset 1. During the voicemail greeting, dial (1) to leave a numeric message or dial (2) to be transferred to an operator to send a message (option 2 available for Nextel users only). 2. Via the Internet, go to www.nextel.com or www.southernlinc.com and select the paging option. Messages can be sent to an individual or to a group. 3. Send an e-mail to the users phone by entering the 10-digit number@page.nextel.com or number@page.southernlinc.com. 4. Nextels NexNote or NexNote Plus software enables a user to send messages to an individual or a group from a PC with a modem. Southern LINC also offers a paging software package and modem. 5. Using Nextel, dial 1-800-NEX-GRAM to connect to an operator.
Send job details to mobile workers. Track the days workload in real time, reducing paperwork lag-time and triggering immediate invoices. Provide customers phone numbers, billing information and access codes, as secure data messages. Efficiently re-route field workers to lastminute service calls. Query or update critical databases from a job site or vehicle. Southern LINCs Informance Solutions will enable businesses in the Southeast to use i1000plus and i500plus handsets to access Internet information services such as stock quotes, weather and traffic updates and business headlines. Users can also send and receive e-mail and access contact lists and calendars while traveling. Industries such as field service, transportation and construction will be able to monitor the location of vehicles, manage work orders and track job flow. Also, public safety officers will be able to use a laptop connected to the handset to access national, state and local crime databases from their patrol cars. Southern LINC, created by Southern Company in 1993, chose Motorolas iDEN technology because of its robust and reliable capabilities, allowing customers and employees to effectively communicate across 127 ,000 square miles. In 1998, Southern LINC saw its customer base grow 65 percent. Southern LINC is based in Atlanta, Georgia.
In June, the company announced an agreement with eDispatch.com Wireless Data Inc. to offer a wireless Internet dispatch system, allowing Southern LINC customers a new way to manage, support and track their mobile workers. The system is aimed at companies who manage fleets of 20-100 mobile workers in field service, transportation and security applications. eDispatch.com will be deployed using Motorolas i1000plus and i500plus handsets, the first integrated Internet-ready wireless handsets. Mobile workers job details appear as a clear message on the handset screen, and as each task evolves, real time status updates and job completion reports can be entered easily from the keypad, ultimately improving the efficiency of dispatch operations. By extending wireless data and voice communications out to mobile workers, companies will be able to:

Motorola, iDEN, i1000, i500plus, i1000plus, TurboDial and Quickstore are trademarks or registered trademarks of Motorola, Inc. All other trademarks are property of their respective owners.
News and Information on Integrated Digital Wireless Communications
Motorolas i1000 Handset Wins Gold in 1999 Industrial Design Excellence Awards
The 1999 Industrial Design Excellence Awards (IDEA) honored Motorola with a Gold award in the Business and Industrial Products category for the i1000 handset. Presented by the Industrial Design Society of America (IDSA) and sponsored by Business Week magazine, IDEA awards are presented annually to worldwide leaders of innovation in design. This is the second Gold award for Motorolathe Talkabout twoway radio won an IDEA Gold award last year. In addition, the i1000 handset was already awarded Best Cellular Phone in 1998 by Mobile Computing and Communications magazine for its innovative design and integrated suite of features.

Employee Profile

Who: Peter Aloumanis Job Title: Director of U.S. Market Operations, iDEN Subscriber Group, Network Solutions Sector Employee Since: 1985 Responsibilities: Product marketing, strategy, pricing, licensing, research, distribution, customer careeverything except engineering. Where do you see the wireless world headed over the next few years? I see the convergence of communications and content happening at an accelerated pace to result in more products like Motorolas i1000plus handset. The Internet has enabled this convergence to happen really quickly, and now we must figure out how to develop products for the market that take off like the Internet did. Do you perceive iDEN as making an impact on the world of technology today? Motorolas iDEN technology is the first and only service to combine cellular, two-way radio, paging and Internet capabilities and continues to lead the industry with integrated wireless services. For example, weve added Internet microbrowser and two-way e-mail to our services. Because Motorolas iDEN business listens closely to the needs of our end users and maintains strong links to our carrier customers, we are realizing a vision that is greater and more significant than we could achieve without their involvement. What gives you the most satisfaction about your job? Its working with our carrier customers as well as all of the associates within the iDEN business to bring the worlds most advanced solutions to the market.

Wireless Dictionary

HDML (handheld device markup language): Written to allow Internet access from wireless devices such as handheld personal computers and smart phones. Derived from hypertext markup language. One version of HDML is UP by.link Phone.com (formerly Unwired Planet). Wireless IP (Internet Protocol): The packet data standard protocol for sending wireless data over the Internet. The i1000plus handset is IP-enabled. A user can browse Internet and intranet sites written in HDML, using a WMLcompliant microbrowser.

Questions & Answers

All About iDEN Technology
In each issue of iDENNews, we answer readers questions about iDEN technology, products or market applications. If you have a question, please send it to Christy Frederick at christy_frederick@pr21.com.
Q:How is this phone different from other Internet-ready phones on the market? A: The i1000plus handset uses packet technology, giving users faster access to information, without having to establish a dial-up connection and incur additional airtime charges. Q: Using this phone, will I be able to personalize and access the information I want to pull up from the Internet? A: Yes. Nextel will offer Nextel Online, a personalized Internet portal that will allow users to access information including stock quotes, weather and business headlines and Nextel Internet-based services. Southern LINC will offer a portal service so that users can personalize how they access and view information via the Internet, in addition to receiving Internet information services directly on their handsets.
Q: How is the i1000plus phone different from previous generations of iDEN handsets?
Visit the Motorola iDEN website at www.motorola.com/iden
A: The i1000plus phone is the first Internetready handset for iDEN systems. It is the only handset that combines the capabilities of a digital wireless phone, two-way radio, text pager and Internet microbrowser to support access to information anytime, anywhere all in a palm-size device. Q: What are the data speeds of the i1000plus? A: Depending on network configurations, channel allocation, signal strength and number of users, the data speeds of the i1000plus are: Circuit: 14.4 kbps gross/9.6 kbps net. Packet: 96 kbps gross/17-34 kbps expected net.

iDENNEWS is a publication designed to provide news and information on integrated digital wireless communication. iDENNEWS will bring you the latest reports on products, applications, market advances, announcements and more. Please send comments and story ideas to Christy Frederick at christy_frederick@pr21.com.