Enter a symbol

In Multipress or T9 mode, press 1 repeatedly until the symbol you want appears. In any mode, press and hold # and select the symbol you want.
Performing Common Input Tasks

Enter a space

In Multipress or T9 mode, press #.

Start a new line

In any input mode, press O.
Press m to delete the character to the left of the cursor. Press and hold m to delete all the characters in a line.
Change between uppercase and lowercase
In Multipress or T9 mode, press *. Tip: In Multipress or T9 mode, the first letter of a sentence is automatically capitalized.

Lock caps

In Multipress or T9 mode, press * twice. Press * again to return to lowercase.
In any input mode, press and hold # and select a symbol.
Enter the plus (+) sign for international calls

Press and hold 0.

Securing Your Smartphone
You can secure your Smartphone by: Using your SIM card PIN feature Removing the SIM card from your Smartphone Locking the Smartphones keypad*
For more security settings, see Security on page 121.

Using the SIM Card PIN

To prevent unauthorized use of your Smartphone, your SIM card can be protected by a PIN that you enter each time the Smartphone is powered on. You can change the PIN, and you can select whether you want the requirement that it be entered on or off. The default selection is off. When the SIM PIN requirement is off, your Smartphone can be used without entering a PIN. Important: When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your Smartphone and access your personal data. When the SIM PIN requirement is on, you are prompted to enter your PIN each time you power on your Smartphone. Note: If a SIM PIN is required, your Smartphone will not function until the SIM PIN is entered, except for making emergency calls.
Turn the PIN requirement on or off
On the Home screen, select Start. Select Settings then Security. Select Enable SIM PIN or Disable SIM PIN. Enter your PIN and select Done. Note: The default SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card (see Change the PIN on page 32).

Enter the PIN

When the Enter PIN screen appears after you power on your Smartphone, enter your SIM PIN. 2 Select Done. Note: If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care. See Unblock the PIN on page 32. 1

Making a Phone Call from Contacts
You can make a phone call from your contact list or from an open contact. When you make a call from your contact list, the Smartphone dials the contacts default number. The contact list abbreviation associated with the default number appears with the contact when you view the contact list. You can change a contacts default number at any time. You can view all the contact list abbreviations for all the numbers stored in a contact by scrolling to the name and then scrolling left or right. The phone call is made to the phone number associated with the contact list abbreviation that is showing when you press s. When you make a call from an open contact, you can select the number to dial from the contact card.
Make a call from the contact list
3 On the Home screen, select Start. Select Contacts. Scroll to the contact. If the contact list abbreviation for the number you want to call is not showing, scroll left or right to display it. 4 Press s. Tip: If you have a long list of contacts, and you dont see the contact you want, enter the first few letters of the contacts name. When you do this, the Smartphone searches through the contact list and displays the name.
Change the default number for a contact
On the Home screen, select Start. Select Contacts. Select the contact whose default number you want to change. Scroll to the phone number that you want to set as the new default number. Make sure you choose a phone number as the default number. 5 Select Menu, and then select Set as Default. Note: When you make a call from the Home screen using a contact, the number you make the call to becomes the contacts default number.
Make a call from an open contact
5 On the Home screen, select Start. Select Contacts. Select the contact to call. Select the phone number to call. Press s.
Making a Phone Call Using a Recently Dialed Number
You can select a name or number from the list of recently dialed phone numbers to call that person again. You can also quickly redial the last number called.
Make a call using a recently dialed phone number
3 On the Home screen, press s to display a list of recently dialed phone numbers. Scroll to the name or phone number to call. Press s.
Dial the last number called
On the Home screen, press s twice.
Making a Phone Call from the Recent Calls List
When you make a phone call from the recent calls list, the call is made to the phone number you choose. If a name on the recent calls list is stored in Contacts with more than one phone number, you can choose to make the call to a different phone number in that contact by scrolling left or right through the contact list abbreviations stored with the contact. The phone call is made to the phone number associated with the contact list abbreviation that is showing when you press s.

Use call management commands that are not on the menu
The following table describes other tasks that you can perform while on a call.
Put the current call on hold and answer an incoming call Send the incoming call to voice mail End the active call

Do this

Select Accept. Select Reject. Press e.
Turn the microphone off for the active call so the Select Mute. other party cannot hear you, but you can still hear the other party Turn the microphone back on for the active call so the other party can hear you Select Unmute.
Switch between phone lines
On the Home screen, press and hold # to switch between phone lines. This feature is available if your phone supports 2 phone lines. Note: If you are not provisioned for a second line and you set your line to line 2, you will not be able to make or receive calls.
Go to the Home screen during a call
Press h. You can then access other features from the Home screen. To return to the call screen: Press m as many times as needed.

Speakerphone

Turning on speakerphone makes incoming sound come out of the Smartphones speaker instead of the earpiece. Speakerphone is available whenever you are on an active phone call. You can turn the speakerphone on or off any time you are on a phone call or dialing a phone number.
Turn speakerphone on or off
With the Flip Open Press and hold s. Press t on top of your phone. With the Flip Closed When you make a call with the flip closed, speakerphone is always on. Opening the flip turns speakerphone off.

Call Forwarding

Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call.

Set call forwarding

On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Forwarding. Select the condition under which to forward calls: Unconditional to forward all calls No Reply to forward calls when you do not answer Busy to forward calls when your line is busy Unavailable to forward calls when your Smartphone is off or out of service range 5 Select Enable call forwarding. 6 Enter the phone number to which calls are to be forwarded. 7 Select Done. Note: This sets call forwarding for the current outgoing line. To set call forwarding for the other line, make that line the current outgoing line (see Change the line for outgoing calls on page 102) and then set call forwarding for that line. The setting for each line remains even if that line is no longer the outgoing line. 3 4
Using the Flip to Answer or End Calls
You can set your Smartphone to answer phone calls by opening the flip, end phone calls by closing the flip, or both.

Set flip options

On the Home screen, select Start. Select Settings and then Phone Calls. Select Flip Activation. To set your phone to answer calls by opening the flip, select Open flip to answer call. 5 To set your phone to end calls by closing the flip, select Close flip to end call. 6 Select Done. Note: If you are using your Smartphone with a headset, and you have the Flip to End option set to On, closing your flip sends incoming sound to the headset and does not end the call.

Configure remote synchronization with a desktop computer
On the Home screen, select Start. Select ActiveSync. Select Menu and then Options. Select PC Settings. In Use, select the computer name. Select or clear Use mobile schedule to sync with this PC. Select or clear Sync with this PC during manual sync. Select Done twice. Note: To synchronize remotely with a desktop computer, the desktop computer must be turned on.
Deciding Which Information to Synchronize
By default, ActiveSync does not automatically synchronize all types of Outlook information. You can use ActiveSync options to turn synchronization for specific information types on and off. This section provides an overview of the types of Outlook information you can synchronize. Items that you synchronize with Microsoft Exchange Server cannot also be synchronized with Outlook on a desktop computer.
Synchronizing Outlook Email
When you select Inbox for synchronization in ActiveSync, email messages are synchronized as part of the general synchronization process. During synchronization, the following events occur: Messages are copied from the Outlook Inbox folder on your desktop computer, or from Microsoft Exchange Server, to the Inbox folder of the Outlook E-mail account on your Smartphone. By default, when synchronizing your Outlook E-mail account with your desktop computer or Microsoft Exchange Server, you receive only messages from the last 3 days and the first 500 bytes of each new message. The messages on your Smartphone and on your desktop computer are linked. When you delete a message on your Smartphone, it is deleted from your desktop computer the next time you synchronize, and vice versa. Messages in subfolders of other Outlook email folders are synchronized only if the folders have been selected for synchronization in your Outlook E-mail account on your Smartphone. Note: Text messages are not received in Messaging through synchronization. Instead, they are sent to your Smartphone by way of Nextel.

Synchronizing Calendar

Save numbers from the recent calls list to Contacts
5 From the Home screen, select Start. Select Recent Calls. Select the item you want to save. Select Save. Choose to save the number as a new contact or in an existing contact: To save the number as a new contact, select <New Item>. To save the number in as existing contact, select the contact you want to save the number to. Scroll to the place in the Contacts entry screen where you want to store the number from the recent calls list. Select Insert. Add any additional information that you want to save in the contact such as a name. Select Done. On the Home screen, select Start. Select Contacts. Scroll to the contact to delete. Select Menu and then Delete. Select Yes. Note: The next time you synchronize, the contact is deleted from Outlook on your desktop computer as well. If you have not previously synchronized, however, the contact is not deleted.

Delete a contact

Making Calls from Contacts
You can make phone calls and Walkie-Talkie calls from your contact list or from an open contact. When you make a call from your contact list, the Smartphone dials the contacts default number. The contact list abbreviation associated with the default number appears with the contact when you view the contact list. You can change a contacts default number at any time. You can view all the contact list abbreviations for all the numbers stored in this contact by scrolling to the name and then scrolling left and right. A phone call is made to the phone number associated with the contact list abbreviation that is showing when you press s. When you make a call from an open contact, you can select the number to dial from the contact card. If a contact contains a Walkie-Talkie number, you can make a Walkie-Talkie call to that number even if the contact list abbreviation for the Walkie-Talkie number (PTT) is not showing.
Make a phone call from the contact list
5 On the Home screen, select Start. Select Contacts. Scroll to the contact. If the contact list abbreviation for the number you want to call is not showing, scroll left or right to display it. Press s. On the Home screen, select Start. Select Contacts. Select the contact to call. Scroll to phone number to call. Press s or O. On the Home screen, select Start. Select Contacts. Scroll to the contact to call. Press and hold the Walkie-Talkie button. Begin talking after your Smartphone emits a chirping sound. Release the Walkie-Talkie button to listen. To end the call, press e. On the Home screen, select Start. Select Contacts. Select the contact to call. Press and hold the Walkie-Talkie button. Begin talking after your Smartphone emits a chirping sound.

Open Calendar

On the Home screen, select Start and then Calendar.

Create a new appointment

On the Home screen, select Start. Select Calendar. Select Menu and then New. Enter information about the appointment. In Reminder, scroll to the amount of time before the appointment that you want to be reminded. If you dont want to be reminded, select None. Select Done. On the Home screen, select Start. Select Calendar. Select the appointment to view. On the Home screen, select Start. Select Calendar. Select the appointment and then Edit. If the appointment is recurring, select Yes to edit only the current occurrence, or select No to edit the series. Make your changes and select Done. On the Home screen, select Start. Select Calendar. Scroll to the appointment to delete. Select Menu and then Delete.

View an appointment

Edit an appointment

Delete an appointment

Contacts, Calendar, and Tasks 5
If the appointment is recurring, select Yes to delete only the current occurrence, or select No to delete the series. Tip: To cancel a deletion, press m. Note: When you delete an appointment in Calendar on your Smartphone, it is also deleted on your desktop computer the next time you synchronize. If you have not previously synchronized, however, the appointment is not deleted.

Viewing Your Schedule

You can view your schedule in 3 different views: Agenda, Week, and Month.

Agenda View

Agenda view is the default view for calendar information. This view displays meetings and appointments scheduled for the current day. Appointments are shown in chronological order according to start time. All-day appointments are shown as a single line at the top of the Agenda view. Up to 3 all-day events are displayed. If more than 3 all-day events are scheduled, you can scroll to see the additional events.

View todays agenda

Do one of the following: On the Home screen, select your upcoming appointments. From Week or Month view in Calendar, select Menu and then Go to Today. Tip: To view previous or approaching dates, scroll left or right.
View your agenda for a specific date
5 On the Home screen, select Start. Select Calendar. Select Menu and then Go to Date. Enter the date to view. Select Done.

Week View

Week view shows your schedule a week at a time. Week view gives you a quick indication of your free and busy time, and allows you to create an appointment at a selected time easily. By default, Week view displays the hours from 9:00 A.M. to 5:00 P.M. in 1-hour increments on the left side of the screen. You can scroll up or down to show the hours before or after those displayed. Note: If you scroll up or down and then leave Week view, the hours last shown are displayed when you return to Week view.

Create a new task

3 On the Home screen, select Start. Select Tasks. Enter the task and press O. Note: When you create a new task on your Smartphone, you can synchronize tasks with your desktop computer to keep your task list up-to-date in both locations. If you create a new task with a reminder on your desktop computer and synchronize tasks with your Smartphone, you hear the reminder on your Smartphone.

Mark a task as complete

3 On the Home screen, select Start. Select Tasks. Scroll to the task and select Complete. On the Home screen, select Start. Select Tasks. Scroll to the task and select Activate. On the Home screen, select Start. Select Tasks. Select the task and then Delete.
Change a completed task to incomplete
Delete a task from the task list

SIM Manager

When you enter a new contact into Contacts, that contact is stored on your Smartphone, not your SIM card. The contact is not saved on your SIM card until you copy it to your SIM card using SIM Manager. Note: This section describes using the SIM Manager with the SIM card provided with your Smartphone. Using SIM Manager with the SIM card provided with an older iDEN SIM-based phone may produce different results.

Using SIM Manager

The SIM Manager lets you manage your contacts so that your SIM card stays current. You can do the following with the SIM Manager: Copy a contact from your Smartphone (Contacts) to your SIM card Copy an contact from your SIM card to your Smartphone (Contacts) Manage your current set of SIM card contacts You can select either a contact or only certain contact types for the given contact. When you choose to select only certain contact types, the checkbox next to the contact in the Contacts list will be both checked and grayed out. The following table outlines the task set for each component of the SIM Manager.

Copy to SIM

Sort the contacts list Search for contacts View all contact types for a selected contact Select only certain contact types for a selected contact Select all contacts Select only new contacts

Copy to Contacts

Sort the contacts list Search for contacts View all contact types for a selected contact Select only certain contact types for a given contact Select all contacts Select only new contacts

Manage SIM

Sort the contacts list Search for contacts View all contact types for a selected contact Select only certain contact types for a given contact Select all contacts Select only new contacts Copy contacts from SIM to Smartphone Copy contacts from Smartphone to SIM Edit a selected contact Delete selected contacts Delete all contacts

Change the font size for screens throughout your Smartphone
Change the contrast on the internal display
Change the contrast on the external display
Change the text color on the external display
On the Home screen, select Start. Select Settings and then Display Properties. In Text color external display, select the option you want. Select Done. On the Home screen, select Start. Select Settings and then Display Properties. In Return to Home screen, select the option you want. This is the amount of time it takes your Smartphone to return to the Home screen after you make or receive a call, open or close the flip, or press keys or buttons. Select Done.
Specify the idle time before returning to the Home screen
You use Phone Calls to set options such as call forwarding, call waiting, and caller ID.
Change the line for outgoing calls
4 On the Home screen, select Start. Select Settings and then Phone Calls. Select Line For Outgoing Calls. In Current outgoing line, select the option you want: line 1 or line 2. Select Done.
Block incoming or outgoing calls
On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Barring. In Block incoming calls or Block outgoing calls, select the option you want: Off, When Roaming, or All Calls. 5 Select Done. You will now be able to receive or make calls according to the options that you selected. Note: In GSM mode, the SIM card needs to be provisioned for Call Barring to function.

Forward calls

On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Forwarding. Select the condition under which to forward calls as follows: Unconditional to forward all calls No Reply to forward calls when you do not answer Busy to forward calls when your line is busy Unavailable to forward calls when your Smartphone is off or out of service range 5 Select Enable call forwarding. 3 4

Settings 6 7

Enter the phone number to which calls are to be forwarded. Select Done. Note: This sets call forwarding for the current outgoing line. To set call forwarding for the other line, make that line the current outgoing line and then set call forwarding for that line. The setting for each line remains even if that line is no longer the outgoing line. On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Options. Select Any key answer. This lets you answer incoming calls by pressing any key. Select Done. Note: In most cases, your voice mail access number is sent to your phone automatically. Use this setting feature only if your phone did not receive this number. If you use this feature to enter a number other than your voice mail access number, the number you enter will be overwritten by the actual voice mail access number the next time you receive a voice mail. On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Options. In Voice mail number (L1), enter your voice mail number for line 1. The Smartphone dials this number when you press Speed Dial 1. In Voice mail number (L2), enter your voice mail number for line 2. The Smartphone dials this number when you press Speed Dial 2. Note: Do not use this option when on the iDEN network. The iDEN network does not provide a voice mail access number for line 2. Select Done. On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Options. In Country code, enter your country code. In Area code, enter your area code. Select Done. On the Home screen, select Start. Select Settings and then Phone Calls. Select Call Waiting. Select or clear Provide call waiting notifications. Select Done. If you selected Provide call waiting notifications, you will now be notified when you receive a call while you are already on a call.

Change how your phone notifies you of all calls
3 On the Home screen, select Start. Select Settings and then Notifications. In Phone ring type, select the option you want: Ring your Smartphone makes a sound until you respond to the call. Ring once your Smartphone makes a sound only once when you get a call.
Increasing ring your Smartphone rings more loudly with each ring when you get a call. Vibrate your Smartphone vibrates and does not make a sound when you get a call. Vibrate then ring your Smartphone vibrates and then makes a sound when you get a call. Vibrate and ring your Smartphone vibrates and makes a sound at the same time when you get a call. Silent your Smartphone does not vibrate or make a sound when you get a call. 4 Select Done.
Change how your Smartphone notifies you of Walkie-Talkie calls and Talkgroup calls
On the Home screen, select Start. Select Settings and then Notifications. In PTT, scroll right or left to select Ring, Vibrate, or Off. Select Done. On the Home screen, select Start. Select Settings and then Notifications. In Call alert timeout, select the option you want. This is the amount of time your Smartphone continues to notify you after you have received a call alert and have not responded to it. Select Done. On the Home screen, select Start. Select Settings and then Notifications. In Keypad control, select the option you want: Tone, Click, or None. Select Done. Note: Your Smartphone sends tones across the network, and they are audible to devices or people on the other end of the line, even if you choose Click or None. On the Home screen, select Start. Select Settings and then Notifications. Scroll to the item that you want to specify a ring tone for: To specify the sound made when you receive calls on line 1 or line 2, select Ring tone line 1 or Ring tone line 2. To specify the sound made when you receive call alerts, select Call alert. To specify the sound made when you receive reminders from the Calendar, select Reminders. To specify the sound made when you receive each type of message, select New email, New text message, New voice message, New instant message, or New channel message.
Change how long your Smartphone notifies you of call alerts
Change the sound you hear when you press keys on the keypad

Setting ring tones

To specify the sound made by the alarm, select Alarm clock. To specify the sound made when your Smartphone displays certain types of information, select SIM toolkit messages, Exclamation, Question, or Warnings. 4 Scroll right or left to select a sound. Select None if you do not want to hear a sound. 5 Select Done. Tip: When you select a sound, the sound plays. To hear the sound again, select Menu and then Play.

IMPORTANT: Things to Keep in Mind
If you are using the GPS feature of your Smartphone while driving, please give full attention to driving and to the road. Where adequate signals from multiple satellites are not available (usually because your GPS antenna cannot establish a view of a wide area of open sky), the GPS feature of your Smartphone WILL NOT WORK. Such situations include but are not limited to: In underground locations Inside of buildings, trains, or other covered vehicles Under any other metal or concrete roof or structure Between tall buildings or under dense tree-cover Near a powerful radio or television tower When your GPS antenna is covered (for example, by your hand or other object) or facing the ground Some radios, entertainment equipment and other electronic devices may generate signals that can block or interfere with the GPS receiver ability to receive the distant satellite signals, particularly when such devices are operating in close proximity to the GPS receiver. Therefore, in a 911 call, or when otherwise using the GPS location function, always move your phone away from any such devices. In temperature extremes outside the operating limits of your Smartphone Walking or driving very slowly may also substantially reduce GPS performance.
Even where location information can be calculated in such situations, it may take much longer to do so, and your location estimate may not be as accurate. Therefore, in any 911 call, always report the location to the emergency response center if you can and if you cannot, remain on your Smartphone for as long as the emergency response center instructs you. Even where adequate signals from multiple satellites are available, your GPS feature will only provide an approximate location, often within 150 feet (45 meters) but sometimes much further from your actual location. Advice on how to improve GPS performance is provided in Enhancing GPS Performance on page 156. While the GPS feature of your Smartphone can be a valuable navigational aid, it does not replace the need for careful navigating and good judgment. Never rely solely on one device for navigation. Remember that the accuracy of the location information and the time needed to obtain it will vary depending on circumstances, particularly the ability to receive signals from adequate numbers of satellites. On emergency calls, your Smartphone uses assistance information from the Smartphone network to improve the speed and accuracy of your Smartphones location calculation: if such assistance information becomes unavailable, it may reduce the speed and accuracy of the location calculation. The satellites used by the GPS feature of your Smartphone are controlled by the U.S. government and are subject to changes implemented in accordance with the Department of Defense GPS user policy and the Federal Radionavigation Plan. These changes may affect the performance of the GPS feature of your Smartphone.

Option

Allow only once

Does This.

Grants the application permission to access the location of your Smartphone. If this application or another application requests permission to access the location of your Smartphone again, you are prompted to grant or deny permission. Grants the application permission to access the location of your Smartphone. If this application or another application requests permission to access the location of your Smartphone again before you power off your Smartphone, the request is granted without notifying you. Grants the application permission to perform its function. If this application or another application requests permission to access the location of your Smartphone again, the request is granted without notifying you. Denies the application permission to perform its function. If this application or another application requests permission to access the location of your Smartphone again, you are prompted to grant or deny permission. Denies the application permission to perform its function. If this application or another application requests permission to access the location of your Smartphone again before you power off your Smartphone, the request is denied without notifying you. Denies the application permission to perform its function. If this application or another application requests permission to access the location of your Smartphone again, the request is denied without notifying you.

Allow for this session

Allow always

Deny only once

Deny for this session Deny always

Grant or deny permission

When prompted, scroll left or right to choose the grant or deny option you want. Select Done.

Beaming Information

You can use the infrared port on your Smartphone to send and receive (beam) contact cards and calendar appointments between your Smartphone and another mobile device or a desktop computer that has an infrared port and supports vCards and vCal. You can also use infrared beams to send pictures and video clips. For information on sending pictures and video clips using infrared, see Sending Captured Pictures and Video Clips on page 144. The device you are beaming to must be powered on and set to receive incoming beams. Note: You cannot beam SIM contacts.

Beam a contact

On the Home screen, select Start. Select Contacts. Select the contact to beam. Select Menu and then Beam Contact. Make sure that the infrared ports are unobstructed and within close range of each other. Select the device to which you want to beam. Status information displays, indicating the name of the device to which the Smartphone is beaming, and whether the beaming process is pending, finished, or has failed. If the beaming process fails and you want to try again, select Beam. On the Home screen, select Start. Select Calendar. Select the appointment to beam. Select Menu and then Beam Appointment. Scroll to the device you want to beam to. Make sure that the infrared ports are unobstructed and within close range of each other. Select the device to which you want to beam. Status information displays, indicating the name of the device to which the Smartphone is beaming, and whether the beaming process is pending, finished, or has failed. If the beaming process fails and you want to try again, select Beam. On the Home screen, select Start. Select Settings and then Beam. Select Receive incoming beams. Make sure that the infrared ports are unobstructed and within close range of each other. Select Done to receive the information.

About Synchronization

Use the Sync feature in the latest version of the desktop Player (Windows Media Player 10 or later) to automatically copy your favorite audio files, video files, and playlists from your desktop Player library to your Smartphone Player library every time you connect your Smartphone to your computer. For more information about synchronization, see the desktop Player Help.

About Playlists

A playlist is a list of digital media files that play in a specified order. By using playlists, you can group audio and video files together for convenient playback. For example, in the desktop Player, you can create a playlist of upbeat songs to listen to when you exercise or a playlist of soothing songs to enjoy during a long flight. When you synchronize with the latest desktop Player (Windows Media Player 10 or later), your favorite playlists are automatically copied to your Smartphone. You can also create a temporary playlist, called Now Playing, directly on your Smartphone. It is available from the Now Playing menu. It lists the currently playing file, as well as any files that have been queued up to play next. The contents of the Now Playing list are not saved on your Smartphone when you power it off.
About Licenses and Protected Files
Some digital media files (such as songs downloaded from online stores, including Napster and MusicNow) are encrypted to prevent the files from being unlawfully distributed or shared. Content providers, such as online stores, use a technology called digital rights management (DRM) to encrypt the files. During the encryption process, the content provider creates a license which specifies how and when the file can be used. For example, a content provider could create a license that allows you to play a certain file on your computer, but not on your Smartphone. Or a content provider could create a license that allows you to play a certain file on your Smartphone, but only for a month. Files that have licenses associated with them are called protected files.
If you want to copy a protected file from your desktop computer to your Smartphone, use the desktop Player to synchronize the file to your Smartphone (instead of dragging the file from a folder on your desktop computer to a folder on your Smartphone or to storage card* in a storage card reader, for example). This will ensure that the license is copied along with the protected file.

For more information about synchronizing files to your Smartphone and other devices, see the desktop Player Help. Note: You can view the protection status of a file by checking its file properties (select Menu, and then select Properties).
Supported Audio and Video Codecs
High-quality digital media files can require a large amount of storage space. To minimize file size, digital media files are often compressed by using software called a codec (short for compressor/decompressor). To play the file, it must be decompressed by using the same codec that compressed the file. Windows Media Player 10 Mobile for Smartphone can play files that have been compressed by using any of the following audio and video codecs. You can determine which codecs a file uses by checking its file properties (select Menu, and then select Properties).

Audio Codecs

Microsoft Windows Media Audio codec versions 1.0, 2.0, 7, 8, and 9. Although Windows Media Player for Smartphone supports all the variants of the Windows Media Audio 9 codec (including the Windows Media Audio 9, Windows Media Audio 9 Professional, Windows Media Audio 9 Voice, and Windows Media Audio 9 Lossless codecs), the following variants are only partially supported: Windows Media Audio 9 Professional codec. Multiple channels are combined into a stereo mix during playback. Depending upon the audio playback capabilities of your Smartphone, content with an audio sampling rate higher than 48 kilohertz (KHz) might be played as 48 KHz. Windows Media Audio 9 Lossless codec. Depending upon the audio playback capabilities of your Smartphone, content with an audio sampling rate higher than 48 KHz might be played as 48 KHz.

Video Codecs

Microsoft Windows Media Video codec versions 7, 8, and 9. Microsoft Windows Media Video 9 Image codec versions 1.0 and 2.0. Microsoft MPEG-4 codec version 2.0 and 3.0. ISO MPEG-4 video codec version 1.0. Note: Windows Media Player 10 Mobile for Smartphone does not support any version of the Windows Media Video Screen codec.
Playing Audio and Video Files
Use the following procedures to select and play audio and video files.
Open Windows Media Player
On the Home screen, select Start. Select Windows Media.
Select and play items on your Smartphone
Use the library to find and play songs, videos, and playlists that are stored on your Smartphone or removable storage card*.