Field Service Manual

Basic and Field Level Test Procedures
iDEN Digital Multi-Service, Data-Capable Portable
i880 Digital Multi-Service, Data-Capable Portable

6880401P14

Manual Revisions Changes that occur after this manual is printed are described in the Field Manual Revisions (FMRs). The FMRs provide the most current instructions and component information. Copyright Information The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorolas prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product. Trademarks MOTOROLA, the Stylized M Logo, Message Mail, VibraCall, and iDEN are registered trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. All other product or service names are the property of their respective owners.
Copyright 2006, Motorola, Inc. All rights reserved.
SAFETY AND GENERAL INFORMATION
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO. RF Operational Characteristics
Your radio product contains a radio frequency transmitter to convey the information you wish to send as well as occasional automatic signals used to sustain connection to the wireless network, and a receiver which enables you to receive communication and connection information from the network.

Two-way radio operation

When using your radio product as a traditional two-way radio, hold the radio product in a vertical position with the microphone one to two inches (2.5 to 5 cm) away from the lips.
PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE
Your Motorola two-way radio complies with the following RF energy exposure standards and guidelines:

Body-worn operation

To maintain compliance with FCC RF exposure guidelines, if you wear a radio product on your body when transmitting, always place the radio product in a Motorola approved clip, holder, holster, case or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use a Motorola approved body-worn accessory and are not using the radio product in the intended use positions along side the head in the phone mode or in front of the face in the two-way radio mode, then ensure the antenna and the radio product are kept the following minimum distances from the body when transmitting:
United States Federal Communications Commission, Code
of Federal Regulations; 47 CFR part 2 sub-part J
American National Standards Institute (ANSI) / Institute of
Electrical and Electronics Engineers (IEEE). C95. 1-1992

Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.

F Operational Cautions

Antennas
Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury, such as burns if a conductive material, such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.
Potentially Explosive Atmospheres
Turn off your radio product prior to entering any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas as Intrinsically Safe (for example, Factory Mutual, CSA, or US approved). Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
NOTE: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often, but not always, posted.
If the radio product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: Turn off two-way radio. Obey all signs and instructions.

Accessory Safety Information
IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS
Cleaning and Drying Considerations
Using a leather carry case may help protect the surfaces and help prevent liquids (e.g., rain) from entering into the interior of the radio product. This product is not water proof, and exposing the unit to liquids may result in permanent damage to the unit. If your radio product interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage the radio product and void the warranty. Instead, do the following: 1. Immediately power off the radio product. 2. Remove Battery and SIM card (if so equipped) from radio product. 3. Shake excess liquid from radio product. 4. Place the radio product and battery in an area that is at room temperature and has good air flow. 5. Let the radio product, battery, and SIM card dry for 72 hours before reconnecting the battery and/or powering on the radio product.
Before using any battery or battery charger, read all the
instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wallmounted power supply or transformer, and (3) the radio product using the battery.
Do not expose any battery charger to water, rain, or snow as
they are designed for indoor or in-vehicle use only.
WARNING: To reduce the risk of injury, charge only the rechargeable batteries listed in the Accessories section of this manual. Other types of batteries may burst, causing personal injury and damage.
To reduce the risk of damage to the cord or plug, pull by the
plug rather than the cord when you disconnect the battery charger from the power source outlet.
Do not operate any battery charger with a damaged cord or
plug replace them immediately.
Battery chargers may become warm during operation, but
not hot. If it becomes hot to the touch, unplug it from the power outlet immediately and discontinue its use.
Use of a non-recommended attachment to a battery charger
may result in a risk of fire, electric shock, or injury to persons.
Make sure the battery charger power cord is located so that
it will not be stepped on, tripped over, or subjected to damage or stress.
An extension cord should not be used with any battery
charger unless absolutely necessary. Use of an improper extension cord could result in a risk of fire and electric shock. If an extension cord must be used, make sure that:
The pins on the plug of the extension cord are the same
number, size, and shape as those on the plug of the charger.
The extension cord is properly wired and in good

electrical condition.

The cord size is 18AWG for lengths up to 100 feet and
16AWG for lengths up to 150 feet.
Do not operate any battery charger if it has received a sharp

Who Should Use This Manual
This manual is intended for service technicians who should be familiar with the test equipment recommended in Appendix A. To help pinpoint basic problems with the unit, first perform the mechanical checks and self tests as described in Chapter 5; then proceed to field level troubleshooting and testing.
How This Manual Is Organized
This manual contains the following chapters and appendices: Chapter 1 presents the theory and technology used by the iDEN system and the unit. Chapter 2 describes the units features, icons, and indicators. Chapter 3 describes displays, messages, and alerts. Chapter 4 describes preparing for basic level testing. Chapter 5 describes basic mechanical checks and self test procedures to be performed. Chapter 6 describes basic test modes and technician test procedures. Chapter 7 describes how to prepare and operate field level test equipment. It also contains disassembly and reassembly instructions. Chapter 8 describes field level test modes and procedures. Chapter 9 describes large component repair and rework procedures. Appendix A provides information on ordering kits and replacement parts. It also contains lists of recommended test equipment.
PREFACE: Conventions Used in This Manual
Conventions Used in This Manual
The following conventions are used throughout this manual: italics bold
Used for emphasis and new terms Defines menu items, fields, and buttons Used for sample input and output

Related Publications

The following publications are available separately: iDEN i880 Digital Multi-Service Data-Capable Phone Users Guide R-2660 Digital Communications System Analyzer Operators Manual NNTN6775A 68P80386B72
OVERVIEW: i DEN Digital Modulation Technology

OVERVIEW

To achieve a high spectrum efficiency, the i880 digital multi-service, data-capable portable uses a unique modulation technology and sophisticated voice-compression algorithm. The voice of the person speaking into the microphone is converted into a digital bit stream consisting of zeros (0) and ones (1). The stream then is modulated into a radio-frequency (RF) signal, which is transmitted over the air to another unit. This process is called digital modulation.
i DEN Digital Modulation Technology
The i880 digital portable is a dual band 806-870 MHz and 896-940 MHz unit that can operate in multiple modes: phone, private, data, and group. It uses three digital modulation technologies: Quad QAM, Quadrature Phase Shift Keying (QPSK), and Time Division Multiple Access (TDMA). Quadrature Amplitude Modulation (QAM) is a modulation technique that transmits information by altering the amplitude and phase of the radio frequency (RF) signal. Data is converted into complex symbols, which alter the RF signal and transmit the information. When the signal is received, the amplitude and phase are converted back into symbols and then into the original data. There are three different QAM modes that are used for different applications: 64QAM, 16QAM, and 4QAM. In voice applications, 16QAM is used, while in data applications, 64QAM, 16QAM, and 4QAM are used. NOTE: The 900 MHz band operates only in 16QAM modulation. In 64QAM, 64 possible combinations of 6 bits are converted into a unique amplitude and phase. In 16QAM, there are 16 possible combinations of 4 bits, while in 4QAM, there are 4 possible combinations of 2 bits. The traditional 25 kHz channel used for two-way radios is split into four QAM signals (subcarriers) that are transmitted simultaneously. This technique can transmit 64 Kbps in a single 25 kHz channel. The iDEN system requires approximately 10 Kbps to transmit a compressed voice; therefore, 64 Kbps can accommodate 6 voice channels or 3 voice channels in enhanced systems. The signal spectrum of the Quad 16QAM is shown in Figure 1-1.

RL 0dBm

10 dB/
-10 -20 -30 Power -40 (dB) -50 -60 -70
Frequency from Desired Channel Center (kHz)
Figure 1-1. Spectrum of i DEN Quad 16QAM Quadrature Phase Shift Keying (QPSK) is one of the most common modulation techniques for satellite communications. In QPSK, a digital data stream is taken two bits at a time to generate four possible phase states of the transmitted carrier. A characteristic of this technique is its resistance to noise. Time Division Multiple Access (TDMA) is used to allocate portions of the RF signal by dividing time into 6 slots, one for each unit. Time allocation enables each unit to transmit its voice information without interference from another units transmission. Transmission from a unit or base station is accommodated in time-slot lengths of 15 milliseconds and frame lengths of 90 milliseconds (see Figure 1-2). Note that Rx (outbound) indicates base-to subscriber transmissions; Tx (inbound) indicates subscriber-to-base transmissions. The slots are paired and have a fixed offset of 19 milliseconds; their timings are synchronized by the iDEN system. The TDMA technique requires sophisticated
OVERVIEW: i DEN Voice Compression Technology
algorithms and one digital-signal processor (DSP) to perform voice compression/decompression and RF modulation/demodulation.
Base Station Control Channel
Transmitting 6 of 6 slots continually. 90ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 90ms 15ms 15ms 15ms 15ms 15ms
15ms 15ms 15ms 15ms 90ms 15ms 15ms 15ms 15ms 15ms 15ms 90ms 15ms 15ms 15ms

Receiver 4ms delayed

Portable Unit
When turned on, scans for control station, then transmits one slot every six slots. 90ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 15ms 90ms 15ms 15ms 15ms 15ms 15ms

Transmitter 4ms delayed

Figure 1-2. i DEN TDMA Format
i DEN Voice Compression Technology
Voice is converted into a digital bit stream by sampling the voice signal at a high rate and converting the samples into numbers, which are represented by bits. A sample consists of 8 bits. Approximately 8000 samples per second (64 Kbps) are required to maintain a reasonable quality. Voice compression reduces the number of bits per second while maintaining the voice at an acceptable quality level. The iDEN system uses a coding technique called Vector Sum Excited Linear Prediction (VSELP) to compress voice to 4.2 or 8.0 Kbps. The compressed voice-data bits modulate the RF signal. The compression rate is based on the type of call (dispatch or interconnect) and the network configuration established by the local service provider. Adding error-correction bits to the coded-voice bits increases the required RF-transmission bit rate to approximately 7.4 Kbps for the 4.2 Kbps voice coder and 14.8 Kbps for the 8.0 Kbps voice coder.

Ear Ear

Spkr Spkr
1800H z 1800H z 900Hz 2300H z 1800H z 440Hz 2300H z 2091/ 2823H z DTMF 1000H z

Cadence

2x (24ms on+24ms off) + 48ms on 2x (80ms off+80ms on)

When Tone Occurs

Voice channel for prior request Call Alert successfully sent

Ear Spkr Ear Ear Ear Ear

Spkr Spkr Spkr Ear Spkr Spkr
1x500ms on 4x (150ms off+150ms on) every 10 seconds 2x (80ms off+80ms on) 2x(300ms off+300ms on) every 5 seconds 1x50ms on 14x (80ms on 2091Hz + 100ms on 2823Hz + 2.5 seconds off Continuous Continuous
Call Alert fails Call Alert received Call Alert acknowledged by FNE Phone call received while another call is active Reception inhibited; clear to transmit Unit receives an incoming circuit data call DTMF is transmitted Earpiece volume changed on quiet channel or in Programming Menu (PRGM)
DTMF (0-9, #, *) Earpiece Volume Set
Table 3-4. Alert Tones (Continued)
Group Call Alert In Service Interconnect Busy Invalid Key Low Battery in Idle

Spkr Spkr Ear Ear Spkr

2300H z 2300H z 480/ 620Hz 900Hz 2300H z
2x (150ms off+150ms on) 1x50ms on 1s off + 1s on 480Hz; 1s off +1s on 620Hz continuous 1x80ms on 24ms on+24ms off + 24ms on+240 ms off + 24ms on+24ms off + 24ms on+30ms off every 30 seconds Continuous
Group call received Entering in-service mode Interconnect channel or line is busy Invalid key pressed Battery below preset value. (Tone sounds from earpiece if in low audio during a dispatch or interconnect call.) Keypad volume changed on quiet channel or in Programming Menu Message mail received while unit is idle Message mail received while unit is in interconnect mode Message volume changed on quiet channel or in Programming Menu Net alert received while in idle
Keypad Volume Set Message Mail Received in Idle Msg Mail Received in Interconnect Message Volume Set Net Alert
1800H z 2400/ 2743H z 2400/ 2743H z 2400/ 2743H z 880Hz, 1760H z/ 330Hz, 990Hz 2300H z 480/ 620Hz 2091/ 2556H z
8x(64ms on 2400Hz + 64ms on 2743Hz)every 30 seconds 8x(64ms on 2400Hz + 64ms on 2743Hz) every 30 seconds 8x(64ms on 2400Hz + 64ms on 2743Hz) continuous 5x (50ms on 880Hz + 50ms on 1760Hz) 8x (50ms on 330Hz + 50ms on 990Hz) repeated every 750ms 1x 50ms on 0.25s on+0.25s off 480Hz 0.25s on+0.25s off 620Hz continuous 14x(24ms on 2091Hz + 24ms on 2556Hz)

Using the Optional Vibrate Function
The vibrate function (VibraCall) notifies the user of incoming phone or dispatch calls, DC/GC calls, messages, notifications, and call alerts. If the unit is set for Vibrate in any mode, it will vibrate for 1/2 sec during the power-up sequence. To set unit to vibrate for all calls: 1. 2. 3. 4. 5. Using the keypad, press the Menu key. Scroll to Ring Tones, then press the OK button. Scroll to Vibrate All, then press the OK button. Scroll up or down to set Vibrate All on or off. After you select a Vibrate mode, the unit vibrates for 1/2 sec while exiting the menu.
The following table describes the cadence for each vibrator mode: Table 3-5. Vibrator Settings
Vibrate All or Selectable Vibrate Ring Tones
2x(500ms on, 500ms off) + 500ms on + 2.5 sec. off Three Vibrate Only cadences, followed by an audible ring tone until answered or party hangs up Turns off the vibrator function
To set unit to vibrate for Direct Connect and Group Connect calls only: 1. From the main menu, select Settings > 2-Way Radio > Alert Type. 2. If Alert Type does not appear, from the main menu select Ring Tones. Make sure Vibrate All or Silent All is set to Off. Repeat step 1. 3. Press the OK button to change. 4. Scroll to Vibrate. 5. Press the OK button to select.
PREPARING FOR BASIC LEVEL TESTING: Test Equipment
PREPARING FOR BASIC LEVEL TESTING

4.1 Test Equipment

The following equipment is useful when testing an i880 unit: a reference unit, a reference SIM card, and reference accessories. For a list of recommended test and programming equipment used to troubleshoot this unit, see Appendix A: Ordering Replacement Parts and Kits.

Reference Unit

Use a reference unit (i880 unit known to be in good working order) to verify the accuracy of some tests. You may want to set the Auto Answer Settings Menu setting so that the reference unit automatically answers incoming calls for testing purposes.

Reference Accessories

Use reference accessories (accessories known to be in good working order) to verify the accuracy of some tests.

Programming Menu Settings Check
Use this test to verify that the units menu settings perform correctly. The Programming Menu Settings check time is approximately 15 minutes: Display/Info: The Display/Info menu controls how the keypad and display appear:
Wallpaper Wallpapers can be set at different time settings and in a random order. Settings > Display/Info > Wallpaper > OK > Wallpaper. Settings > Display/Info > Wallpaper > OK > Auto Cycle. Text Size User can select displayed text size. Settings > Display/Info > Text Size > OK. Theme Sets various background images. Settings > Display/Info > Theme > OK. Home Icons When activated, displays Shortcut Icons on the idle screen. Settings > Display/Info > Home Icons > OK. Backlight controls how long backlight stays on after you make or receive a call. The backlight will go to 1/4 brightness after 10 seconds. Clock controls whether the time and date appears on the idle screen, sets the format of the time and date, and sets the year. Menu View User can select the menu display in either LIST or ICON view. Settings > Display/Info > Menu View > OK.
Large Dialing Displays transient large number text while dialing. Settings > Display/Info > Large Dialing > OK. Contrast sets the contrast on the display. To set the contrast of the display: 1. From the main menu, select Settings >Display/Info > Contrast. 2. Press the OK button to change. 3. Scroll left or right to set the contrast. 4. Press the OK button. Language sets the language that your phone displays.
Phone Calls Features The Phone Calls menu controls how your phone handles phone calls:
SetLine sets phone line 1 or phone line 2 as the active line for outgoing calls. AnyKeyAns If this feature is on, you can answer calls by pressing any key on the keypad. AutoRedial sets your phone to automatically redial calls you make when the system is busy. CallWaiting To turn off Call Waiting for the next call you make or receive: 1. From the main menu, select Settings > Phone Calls > Call Waiting. 2. Press the OK button to change. 3. Scroll to Off. 4. Press the OK button. Call Waiting is turned back on when you end the call. Auto Ans sets your phone to automatically answer an incoming call after a specified number of rings. When this feature is on, the phone answers by connecting you to the caller; it does not send the call to voice mail, unless you are out of coverage or on the line. Flip Activation User can set the flip opening to answer and/or end a call. Settings > Phone Calls > Flip Activation > OK > Flip to Ans. Settings > Phone Calls > Flip Activation > OK > Flip to End. Minute Beep causes beep to sound every minute of an active call. CallDuration causes the duration of a call to appear on the phones display when the call ends. TTY lets you use your phone with a TTY device. To use your phone to make phone calls using a teletypewriter (TTY) device: 1. 2. 3. Connect one end of a 2.5 mm cable into the audio jack on your phone. Connect the other end of the cable to your TTY device. Make sure that your phones TTY feature is on and select the TTY mode you want to use. Use your phone to enter phone numbers and make calls.

24. Scroll down to highlight Band Info, and then press View to view the Band Info display. This screen displays the primary and secondary control channels: Pri Band: 02 for 800 MHz; Sec Band: 02 for 800 MHz and 04 for 900 MHz. 25. Press Back to return to the Trace Mode display. 26. Scroll down to highlight Bandmap, and then press View to view the Bandmap display. This screen displays the currently selected regional bandmap. 27. Press Back to return to the Trace Mode display. 28. Scroll down to highlight Hardware, and then press View to view the Hardware display. This screen displays RF Xtal (RF Crystal), a factory-tuned parameter that adjusts the output frequency; Xtal Offset (RF Crystal Warp offset), which is derived during frequency compensation; and Level Set (Level Set value), which regulates the transmit output power of the unit. 29. Press Back to return to the Trace Mode display. 30. Scroll down to highlight Fatal Err/#, and then press View to view the Fatal Err/# display. This screen displays the Fatal Error log. This log contains a count of any fatal errors logged during the unit's automatic self test. 31. Press Back to return to the Trace Mode display. 32. Scroll down to highlight Flags, and then press View to view the Flags display. This screen displays the error log, which contains any errors logged by the unit software. 33. Press Back to return to the Trace Mode display. 34. Scroll down to highlight Coin Cell, and then press View to show the Preset Charging Voltage on line 1 and Current Battery Voltage on line 2. 35. Press Back to return to the Trace Mode display. 36. Scroll down to highlight CE Status, and then press OK to view accessory type connected to the unit. 37. Press Back to return to the Trace Mode display.
Technician Test Procedures
Technician Tests usually require special equipment to test the functionality of the components in the unit. The following tests check the software functionality of the unit:
Codeplug Help Codeplug Troubleshooting
BASIC LEVEL TEST MODES AND PROCEDURES: Programming the i880 Unit
Programming the i880 Unit
Use Radio Service Software (RSS) to activate a new software utility or to program specific codeplug user information. Refer to Radio Service Softwares Help Menu, iDEN Service Bulletins, the Motorola iDEN website, or contact iDEN Customer Care for information on the setup and use of RSS. NOTE: iDEN Service Bulletins, Software Utilities, and Updates can be found online at: http://idenphones.motorola.com/iden/support/
Connecting the Unit to the RSS Workstation
Some technician tests enter programming information into the unit. To perform these tests, the unit must be correctly connected to the test equipment. Recommended equipment: RS232 data cable(NKN6560A) or USB data cable(NKN6559A) and a PC computer workstation with RSS installed. NOTE: For a list of recommended programming equipment, applicable part numbers, and descriptions, refer to Appendix A: Ordering Replacement Parts and Kits. To connect the unit to a PC using the iDEN RS-232(serial) or USB data cable (Figure 6-1): 1. Insert the 17-pin connector on the data cable to the 17-pin connector located at the base of the unit. 2. Attach the other end of the data cable to the RS-232 port or USB port on the RSS computer workstation that is used for testing purposes.

Verify the unit is programmed for Half Rate if attempting a 3:1 phone call or Full Rate if attempting a 6:1 phone call. Repeat the test.

Perform BER Test.

Unit passed test. Look for system, coverage, accessory, or software problems.

Replace the Main board.

FIELD LEVEL TEST MODES AND PROCEDURES: Signal Quality Error (SQE) Test
Signal Quality Error (SQE) Test
Use this test on a unit having any of the following symptoms: No service failures or poor SQE/RSSI (poor performance in known good coverage area).
Set up the R-2660 for iDEN Mobile operation, and connect the unit to the RF IN/OUT connector. See Figure 7-1 on page 7-3. Notes: 1. Watch unit for resetting during this procedure. 2. Master reset can be completed on the unit by pressing Menu, Settings, Security. 3. Registration and calls might take over 1 minute to complete. 4. See the Strong Signal Environment section in Chapter 7.
Connect the regulated battery eliminator to the unit to be tested. Set the power supply 7.0 Vdc.
Verify that the unit can complete an interconnect call. Press End/Home until the unit displays Ready. Press Interconnect (3:1 or 6:1) and Start on the R-2660. Wait for the green LED to light. Press Send on the unit. Note: Leave call connected for the next test.
Power up the unit. Enter Initial Registration mode (see Operating the R-2660.) Press Start. The Call SEQ: 1 thru 6 lights up when unit has registered.
Perform the Registration/Call test.
SQE Reference Chart Gen SQE Level >26 >25 >23 >20

-70 dBm -80 dBm

-90 dBm -100 dBm
Place unit in Debug Mode (see Entering Debug Mode). Press Trace to monitor the SQE & TX level. Press RF in the R-2660 and arrow down to Gen:. Verify that it is set to -70dBm. Verify that the SQE is greater than 26.
Note: Gen levels in the SQE chart include RF Adapter losses.
Change Gen: to -80 dBm, and check the SQE Reference chart to verify the units SQE per Gen: output using the chart.
FIELD LEVEL TEST MODES AND PROCEDURES: TX Power Test

TX Power Test

Use this test on a unit having bad transmission (TX) or intermittent service failures. (This is a transmitter test only.)
Set up the R-2660 for Spectrum Analyzer display, and connect the unit to the RF IN/OUT connector.
Notes: 1. Place the unit into Test Mode for this test. 2. Unit will transmit at greater than 24 dBm. 3. In the United States, the Main board can only be replaced and programmed at the factory or iDEN Radio Support Center.
Connect the regulated battery eliminator to the unit to be tested. Remove the antenna from the unit. Set the power supply between 5.0 and 12.0 Vdc.

Main LCD and CID displays depicted as follows. Note that opening displays may vary depending on carrier preference.
FIELD LEVEL TEST MODES AND PROCEDURES: GPS (Global Positioning System) Receiver Test
GPS (Global Positioning System) Receiver Test
Use this test on a unit to check its GPS functionality.

Find an open sky area.

Extend antenna and power up unit.

Activate GPS

Obtain reference GPS receiver.
Phone returns location coordinates ?
Location coordinates match reference ?

GPS working.

GPS not working.
FIELD LEVEL TEST MODES AND PROCEDURES: MOTOtalk
Perform BER Test and TX Power Test prior to the MOTOtalk Test. If these tests do not pass, replace the Main Board. Use the MOTOtalk Test to test MOTOtalk without test equipment. Perform the MOTOtalk Test with the golden radio as transmitter, determine pass or fail. Then, use the golden radio as receiver and determine pass or fail.
Place radio under test and a golden radio into MOTOtalk Mode: 1. Menu. 2. More. 3. Down. 4. Down. 5. Right. 6. Right. 7. OK. 8. OK.
Place each radio on Channel 1 and Code 1: 1. Edit. 2. Edit. 3. Scroll to 1. 4. OK. 5. Down. (to Code) 6. Edit. 7. Scroll to 1. 8. OK. 9. Back.
1. Place Radios 5-10 feet apart. 2. Press PTT on one radio.
Voice received on the receiving radio ?
Fail if 5 attempts failed.
FIELD LEVEL TEST MODES AND PROCEDURES: Bluetooth Test

Bluetooth Test

Use this test on a unit to check the functionality of the Bluetooth headset.
Obtain Motorola HS820 or similar Motorola Bluetooth headset.
Extend handset antenna and power up handset.
Using instructions supplied with the headset, put the headset into discoverable mode.
On the handset under Bluetooth; Hands Free; Find Devices; scan for the headset.
Headset found Yes under scan results? No

Bond with Headset.

Successful Bluetooth Link? No
Make phone call with Bluetooth headset.
Successful Bluetooth audio in phone call?
Bluetooth Status Message given on handset?
Verify Status message in Table 3-4.
Message Description states to please try again? No
Yes Bluetooth is working.

Bluetooth not working.

MECHANICAL PARTS REWORK AND REPAIR: Recommended Equipment
MECHANICAL PARTS REWORK AND REPAIR
The following section details the equipment and procedures needed to correctly remove and replace specific Main Board components on the i880.

Interactive Map Software (such as that made by DeLorme or Microsoft) that supports NEMA 3.0 format
2006 by Motorola, Inc. 8000 W. Sunrise Blvd. Ft. Lauderdale, FL 33322 Printed in U.S.A. All Rights Reserved.

@68P80401P05@

Subscriber Bulletin iSB: 06-153 APC: 364 Date: December 28, 2006 Expiration: XX Memo To: MICC Operators and their Authorized Representatives Applies To: All US Markets and International (Non-US) Markets From: iDEN Subscriber Group Subject: Motorola BT60 Batteries Kits affected: c290/i580/i880/i885 Purpose: The purpose of this bulletin is to communicate the differences between BT60 batteries that are used in c290, i580, i880 and i885 handsets. Description: Motorola iDEN has received numerous inquiries from the field regarding i580, i880 and i885 displaying error message Turn Charger Off when BT60 batteries are inserted. This is a result of the field using BT60 batteries with i580, i880, i885 handsets that were only designed to work with the c290 handset. BT60 is the kit number and not the part number. Below is a list of BT60 battery part numbers and the handsets they are compatible with. BT60 Part Numbers SNN5744A SNN5744B SNN5782A SNN5782B Handsets C290 only C290 only C290 only C290 and i580, i880 and i885
Please note: Battery part number SNN 5782B may also be used with future handsets and service locations should always cross-reference the part number with their users guide. Resolution
Service Locations should be aware that BT60 is not the battery part number but the kit number. Service Locations should use the part numbers depicted above to determine which BT60 battery is compatible with a particular handset.
The part numbers for all current BT60 batteries are located on the underside of the battery as depicted in figures 1 - 4 below:

Figure 1

Figure 2
Subscriber Group 8000 W. Sunrise Blvd. Plantation, FL. 33322 1-800-453-0920 954-723-4910 www.motorola.com/iden/support

Figure 3

Figure 4
If you have any questions regarding information in this bulletin, please contact iDEN Customer Services at 1-800-453-0920 or 954-723-4910. Call Center hours of operation are Monday through Friday from 8:00 a.m. to 8:00 p.m. EST.
Information in this bulletin is subject to change without prior notice.
MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & TM. Off. All other product or service names are the property of their respective owners. Copyright 2006 Motorola, Inc. All Rights Reserved.