Subscriber Bulletin iSB: 06-153 APC: 364 Date: December 28, 2006 Expiration: XX Memo To: MICC Operators and their Authorized Representatives Applies To: All US Markets and International (Non-US) Markets From: iDEN Subscriber Group Subject: Motorola BT60 Batteries Kits affected: c290/i580/i880/i885 Purpose: The purpose of this bulletin is to communicate the differences between BT60 batteries that are used in c290, i580, i880 and i885 handsets. Description: Motorola iDEN has received numerous inquiries from the field regarding i580, i880 and i885 displaying error message Turn Charger Off when BT60 batteries are inserted. This is a result of the field using BT60 batteries with i580, i880, i885 handsets that were only designed to work with the c290 handset. BT60 is the kit number and not the part number. Below is a list of BT60 battery part numbers and the handsets they are compatible with. BT60 Part Numbers SNN5744A SNN5744B SNN5782A SNN5782B Handsets C290 only C290 only C290 only C290 and i580, i880 and i885
Please note: Battery part number SNN 5782B may also be used with future handsets and service locations should always cross-reference the part number with their users guide. Resolution
Service Locations should be aware that BT60 is not the battery part number but the kit number. Service Locations should use the part numbers depicted above to determine which BT60 battery is compatible with a particular handset.
The part numbers for all current BT60 batteries are located on the underside of the battery as depicted in figures 1 - 4 below:

Figure 1

Figure 2
Subscriber Group 8000 W. Sunrise Blvd. Plantation, FL. 33322 1-800-453-0920 954-723-4910 www.motorola.com/iden/support

Figure 3

Figure 4
If you have any questions regarding information in this bulletin, please contact iDEN Customer Services at 1-800-453-0920 or 954-723-4910. Call Center hours of operation are Monday through Friday from 8:00 a.m. to 8:00 p.m. EST.
Information in this bulletin is subject to change without prior notice.
MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & TM. Off. All other product or service names are the property of their respective owners. Copyright 2006 Motorola, Inc. All Rights Reserved.