Users Guide

HELLOMOTO
Technology promised to make things easier. but then it gave you more to dophone calls, e-mails, music, photos, videos, the Internet, and more. Its time to take back control. Its time to meet the MOTO Q 9h. My Phone, My Way Use photos for your wallpaper, use your songs for your ringtones, use new programs that you load onto your phone. you get the idea. Anytime Entertainment Load video and music files to make a media library that goes anywhere. Working Remotely Check e-mail and edit Microsoft Office documents anywhere in the world. Help & QuickStart Tour On-phone help is available anytime. Just press Start > System Tools > Help and Quickstart. For more: www.motorola.ca/Q9hsupport
Introducing your new MOTO Q 9h wireless phone! Heres a quick anatomy lesson.
Navigation Key Navigate menus. Left Soft Key Web Browser Key Call/Answer Key Make & answer calls. Home Key Hold to open a quick list of options. Alt Key Calendar Key Contacts Key
Center Key Select highlighted items. Right Soft Key Messaging Key Speakerphone/Voice Recognition Key Camera Key Multimedia Key Microphone
Side Scroll Keys Side Select Key Select highlighted items. Back Keys Power/End Key Turn on & off, hang up, exit menus. Enter Key Caps Key

Camera Lens

2.0 MEGAPIXELS 8X DIGITAL ZOOM
Camera Flash Storage Card Slot Insert MicroSD memory card Storage Card Slot
Battery Door Release Micro USB Port Charge and connect phone accessories

Speakers

To avoid damaging your phone, carry it in an approved holster or case rather than a pocket, purse, or bag.
From the home screen, press Start to open the main menu.

Home Screen

Menu Screen
12:00 PM 12/31/08 Profile: Normal

Start Contacts

Press and release the Power Key O to turn on your phone. Press Start (the left soft key) to open the main menu.

More Menu

Press the Navigation Key up, down, left, or right (S) to highlight a menu feature. Press the Center Key s to select the highlighted feature.
Tip: Press the Back Key D to go back one menu. Press the Power Key O to exit any menu or view without saving any changes.
If you need help while using your phone, see the Motorola Support Web site at www.motorola.ca/Q9hsupport.
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service providers network. Additionally, certain features may not be activated by your service provider, and/or the providers network settings may limit the features functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this users guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. Motorola, Inc. 2007.
Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number: 6809507A84-A

The home screen appears when you turn on the phone. To dial a number from the home screen, press number keys and N. Note: Your home screen may look different than this one.

Contacts

Soft key labels show the current soft key functions. For soft key locations, see page 1.
Press the navigation key S up, down, left, or right to scroll to basic menu items or text in the home screen. Press X to return to the home screen.
Status indicators can appear at the top of the home screen: 1. Voicemail
Left Soft Key Browser Alt Calendar Contacts Space

Navigation Center Key

Right Soft Key Back Enter Caps Voice Recognition
2. Message 3. Bluetooth 4. Call Forward
Start 5. Roam 6. Active Line
Contacts 7. Profile 8. Battery 9. Signal Level Strength

Multimedia Camera

Voicemail Indicator Shows when you have new voicemail.
Message Indicator Shows C when you receive a new e-mail or text message.
Bluetooth Indicator Shows E when Bluetooth power is on.
appears when the ring style profile is Normal, Outdoor, or Automatic. Note: A % appears when the speakerphone is on. 8 Battery Level Indicator Vertical bars show the battery charge level. Recharge the battery when your phone shows one or two bars. 9 Signal Strength Indicator Vertical bars show the strength of the network connection. You cant make or receive calls when no vertical bars appear. Arrow indicators above the signal strength indicator signify data transfer to the phone.
Call Forward Indicator Shows D when call forwarding is on.
Roam Indicator Shows G when your phone is seeking or using a network outside your home network. Other indicators can include:

f home GPRS \ EDGE k 3G

) roaming GPRS B HSDPA
Active Line Indicator For multi-line SIM cards, this indicates whether line H or I is active.
Profile Indicator Shows when your ring style is set to Silent (Q) or Vibrate (<). No indicator

customize

profiles
Each profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls and other events. For example, the Outdoor profile volume is much louder than the Normal profile. Here are the profiles you can choose: Normal Silent Vibrate Outdoor Automatic Note: The Automatic profile is the same as Normal, except that it automatically switches to Vibrate during any event stored in your Calendar. To choose your profile:
Find it: On the home screen, scroll and select Profile:

> profile style name

change ring tones
You can change the ring tones for incoming calls and other events.

answer options

To use any key to answer an incoming call, press Start > System Tools > Settings > Phone > Call Options > Any key answer.

third-party applications

Third-party applications, or add-on programs, can include e-mail, security, mobile office, and productivity software. These products can typically be downloaded and installed immediately. Compatible commercial and free applications are available on the Internet. For more information, see the downloads catalog on the Motorola Support Web site at: www.motorola.com/consumer/support, or see your service providers Web site. Note: Applications written for previously released devices or older versions of Windows Mobile may not function reliably on this phone. Contact the application

backlight

Your phone automatically adjusts the display brightness when you move between bright and dark environments. To save battery life, your backlight turns off when youre not using your phone. The backlight turns back on when you press a key. To set how long your phone waits before the backlight turns off:
Find it: Press Start > System Tools > Settings
> Power Management > Backlight time out on battery or Backlight time out on AC
provider to check compatibility before installing the application on this phone.

task manager

Want to see what programs are running (active) on your phone? Use the Task Manager to see the programs, or stop a specific program from running.
Find it: On the home screen, press Start > System Tools
> Task Manager Tip: Need to stop running program? In Task Manager, select the program and press Menu > Kill. Note: If you want to completely remove a program from your phone, from the home screen, press Start > System Tools > Settings > Remove Programs.
To make and answer calls, see your Quick Start Guide. To see call details (like time and date), press the center key s.

turn off a call alert

You can use the side scroll keys to turn off the ringer before answering the call.
To see Menu Options, press Menu from the Call History view. This menu includes:

phone numbers

You can set the speed dial to call the entries in your phones contact list: Press Start > Contacts. Scroll to the desired contact and press the center key s. 3 Select the phone number or e-mail address for which to create the speed dial. Press Menu > Add to Speed Dial. In the Keypad Assignment, select the speed dial number to use. Note: Speed dial 1 is reserved for calling your voicemail. 6 Press Done.

menu shortcuts

You can set a shortcut to open an application on your phone: Press Start. Scroll to the icon of the application you want a shortcut for and press Menu > Add Speed Dial. 3 In the Keypad Assignment, select the shortcut number to use. 4 Press Done.
Note: To delete a shortcut, press Start > Speed Dial, scroll to the shortcut, then press > Menu > Delete. Your service provider might add a Voicemail shortcut you cannot delete.
To delete a speed dial entry, press Start > Speed dial, scroll to the entry, then press Menu > Delete.

voicemail

Note: Your service provider may include additional information about using this feature. Your network stores the voicemail messages you receive. When you receive a voicemail message, your phone shows the voicemail message indicator w. To check voicemail messages: Press and hold 1. Note: You cant store a pause (p) or wait (w) character in your voicemail number. If you want to store a voicemail number with these characters, create a contact for your voicemail number and use the contact to call your voicemail.

three-way calling

While connected to a call: 1 Place your current call on hold by pressing Menu > Hold. 2 Enter the number of the other person you wish to connect to a three-way call and press N. 3 Once you are connected to the other phone, you can press Swap to switch between the calls, or press Menu > Conference to combine them. If you receive a second call while you are already on a call: To answer the second call and put the first call on hold, press Answer. Then, you can press Swap to switch between the calls, or press Menu > Conference to combine them. To send the second call to your voicemail, press Ignore.

e-mail & messages

To set up e-mail on your MOTO Q 9h, refer to your Quick Start Guide. If you have problems setting up email or synchronizing, please visit www.motorola.ca/Q9hsupport or call the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired). features send text message Press Start > Messaging > Text Messages, then press Menu > New
messaging quick reference

Note: Some features might not work if you set up your e-mail account manually (without the e-mail setup wizard).
features create and add an e-mail signature Press Start > Messaging > (e-mail account), then press Menu > Tools > Options > Signatures Scroll to the account for which you are creating the signature. Select Use signature with this account. Select the Signature box, enter your signature, and press Done. Tip: To insert a signature in every message you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages. read new messages To quickly view new messages, select the message notification area on the home screen.
features view attachment While viewing the message, use the center key s to select the attachment. Note: You can view attachments only for file types that are supported by the phone. read old messages Press Start > Messaging > (e-mail account) Icons next to each message show if it is unread J, read H, urgent K, or has an attachment R.
features reply, reply all or forward messages From your Inbox or an open message, press Menu > Reply, Reply All, or Forward Tip: If you are replying to an e-mail in the e-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.
features download message objects If an e-mail message includes an attachment, when you open the message, the name of the attachment will appear highlighted. To download the attachment, select the highlighted attachment name. The attachment is downloaded the next time you synchronize or connect to your e-mail server. Note: If there are multiple attachments in the message, only the selected attachments are downloaded. insert a media object in an e-mail To add a picture, voice note, or file in an e-mail message, in the composing message area press Menu > Insert > Picture, Voice Note or File.
features download complete e-mail messages Press Start > Messaging > (e-mail account). Scroll to the message and press Menu > Download Message. The complete message is retrieved the next time you synchronize or connect to your e-mail server and send and receive e-mail.
features mark a folder for synchronization When you synchronize your e-mail account with your PC, the same Inbox folders that are in Outlook on your PC are created on your phone. Press Start > Messaging > (e-mail account), then press Menu > Folders > Menu > Show all Folders, and press Menu > Manage Folders Highlight each folder you want to synchronize and press Sync. Once all folders have been selected, press Done. This opens the Manage Folders view, where the marked folders will be synchronized during the next sync session. Note: Only e-mail folders stored on the server are available for sync.

connections

Bluetooth wireless
Your phone supports Bluetooth wireless pairing (also called linking or bonding). You can pair your phone with a Bluetooth headset or car kit, or pair your phone with a computer to exchange and synchronize files. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. To turn Bluetooth on: Press Start > Bluetooth > Bluetooth Manager > Settings then toggle Status to Bluetooth ON. The Bluetooth indicator O appears in the home screen. Note: To extend battery life, use the previous procedure to set Bluetooth Power to OFF when not in use. Your phone will not pair with devices until you set Bluetooth Power back to ON and pair your phone with the devices again.
turn Bluetooth power on or off
If Bluetooth Power is On, your phone can automatically pair with the handsfree device you have used before. Just turn on the device or move it near the phone.
pair with a headset or handsfree device
Before you try to pair your phone with a device, make sure your phones Bluetooth power is on and the device is on and ready in pairing or bonding mode
(see the device users guide). You can pair your phone with multiple devices, but only use it with one headset device at a time. Your phone lists the devices it finds within range. Press Start > Bluetooth > Bluetooth Manager > Hands-free. Put the device (handsfree headset, stereo headset, keyboard, etc.) in pairing mode. 3 Press Add. The phone prompts you to verify your device is ready. Press Search. Select the device from the list. If prompted, enter the device passkey (such as 0000) and press the Accept key. When the devices are paired, an icon appears on the home screen in the Bluetooth Task Tray. Tip: For specific information about the Bluetooth device you are using with your phone, refer to the instructions that came with it.
send objects to another device
You can use Bluetooth pairing to send e-mail, contacts, tasks, calendar items, audio, ring tones, pictures, video, and voice notes from your phone to a computer or other device. Press Start > Bluetooth > BT Send Object. Select the object type and object you want to send. Tip: To select an item, press the center key s. 5 Press Send. Select the name of the device to send the file. To cancel sending an item, press Menu > Cancel.
use your phone as a PC remote
You can use Bluetooth wireless and your phone as a remote control for your computer. For example, want to watch a video on your computer and

use your phone as a remote control? Use PC Remote to control when the video plays, stops, or pauses. On your computer, turn Bluetooth power on. On your phone, press Start > Bluetooth > BT PC Remote. If necessary, press Yes to turn on Bluetooth power. Press Add. On your computer, right-click on the Bluetooth indicator O in the system tray in the lower right corner of your display. Select Bluetooth Setup Wizard. 5 In the wizard, indicate that you know the service you want to use, and you want to find a Bluetooth device that provides the service. Select Next. 6 In the next window, choose Human Interface Device or PC Remote and select Next.
In the next window, make sure that Show all devices is chosen in the pull-down menu. Your computer should find your SmartPhone. Make sure the box Allow other Bluetooth devices to see this phone is checked. Select your phone, and select Next.
If prompted, enter the device passkey (such as 0000) and press the Accept key.
When PC Remote is connected, your phone display shows a key map that tells you what your keys control on the PC. To determine which program on your computer to control, on your phone, press Menu and select a program.
advanced Bluetooth features
features make phone visible to other device Allow a Bluetooth device to discover your phone: Press Start > Bluetooth > Bluetooth Manager > Settings, and check Allow other Bluetooth devices to see this phone connect to recognized device Connect to a recognized handsfree device: Press Start > Bluetooth > Bluetooth Manager > Hands-free > device name drop pairing with device Press Start > Bluetooth > Bluetooth Manager > Hands-free > device name > Disconnect
features send object to device Send an object to another device: Press Start > Bluetooth > BT Send Object edit device properties / change device name Edit the properties of a recognized device: Press Start > Bluetooth > Bluetooth Manager > Hands-free > device name, then press Menu > Properties > Nickname Tip: To change the Bluetooth name of your phone, press Start > Bluetooth > Bluetooth Manager > Settings and enter the name in My Bluetooth name.

synchronize

You can synchronize the information on your phone in two ways, over the air (OTA) or using a cable and your computer.

sync over the air

To sync your phone over the air (OTA) you must sync it directly with your companys Microsoft Information Server or Microsoft Exchange Server (running the appropriate version software). For more information about this set-up, see the Motorola support Web site at: www.hellomoto.com. You can also contact your system administrator to set up this synchronization. Note: If you are out of network coverage, and your phone tries to sync 3 times without finding a network, you will receive a notification. For more information, select View Status. Synchronization will resume when there is network coverage.

desktop computer. ActiveSync compares your phones contact information, calendar appointments, e-mail messages, and media files to those on your computer and then updates to the most recent information.
installing and setting up ActiveSync
To synchronize information on your phone with a PC, you must use Windows Mobile Device Center (on a PC running Windows Vista) or install Microsoft ActiveSync (on a PC running Windows XP or earlier). Note: Synchronization software is included on the Getting Started disc packed with your phone. Before installing the software, verify that your computer and operating system meet the minimum requirements stated on the CD-ROM sleeve or Microsoft Windows Mobile Web site (http://www.microsoft.com/windowsmobile). This Web site also lets you download the latest software for ActiveSync.

sync with a computer

You can use Microsoft ActiveSync version 4.5 or above, or Windows Mobile Device Center to synchronize information between your phone and
Install Microsoft ActiveSync (for Windows XP or earlier) or Windows Mobile Device Center (for Windows Vista) on your PC.
Note: Once synchronization completes, you can disconnect your phone from your PC, and you may need to restart your PC.
After setup completes, connect your phone to the PC. The phone drivers install on your computer and then the Sync Setup Wizard automatically starts.
sync with a cable connection
Once Microsoft ActiveSync or Windows Mobile Device Center is installed on your PC, you can connect it to your phone and sync. Turn on the phone. Connect your phone to your PC using a USB cable. Note: For more detailed information, see Connecting a mobile device to a PC in ActiveSync Help on your PC, the Microsoft Web Site for ActiveSync or the Motorola support Web site at www.hellomoto.com.
Follow the instructions on the screen to complete the wizard. The wizard prompts you for the Exchange Servers name, your user name, your password, and the domain name. If you dont have this information, contact the servers system administrator.
When you finish the wizard, ActiveSync starts to synchronize automatically with your phone.
sync with a Bluetooth connection
Once Microsoft ActiveSync or Windows Mobile Device Center is installed on your PC, you can connect it to your phone and sync with a Bluetooth connection. Note: In order to use this feature, your PC must be equipped with Bluetooth wireless or a Bluetooth PC adaptor accessory. 1 Follow the instructions in ActiveSync Help for configuring Bluetooth connections on your PC to support ActiveSync. Turn on the phone. On your phone, verify that Bluetooth wireless is turned on (Press Start > Bluetooth > Bluetooth Manager > Settings > Status > Bluetooth On). 4 Press Start > System Tools > Settings > Connections > USB Device Type > ActiveSync Serial, and press Done. 5 Press Start > ActiveSync.

Select Menu > Connect via Bluetooth. Ensure that the phone and PC are within close range.
If this is the first time you have connected to this PC using Bluetooth wireless, you must complete the Bluetooth wizard on the phone and set up a Bluetooth partnership with the PC before synchronizing.
Select Sync. When finished, select Menu > Disconnect Bluetooth.
10 To conserve battery power on your phone, turn off Bluetooth power (see page 27).

modem-link

You can use your phone as a modem to dial in to a network. To do this, you need a Bluetooth wireless or USB cable connection.
You can use your phone as a modem to dial in to a network. To do this, you need: a Bluetooth wireless or USB cable connection. Multiple Network Access Identifier (MNAI) software installed on your phone. Multiple Network Access Identifier (MNAI) service enabled on your phone account. Call your phone service provider for more information. Note: When you activate your phone as a modem-link, your phones e-mail, Web browsing, Microsoft ActiveSync, and text messaging services are suspended until you deactivate the modem-link.
Note: You must have a computer that has Bluetooth capabilities for modem-link to work with Bluetooth wireless. 1 To make sure other Bluetooth devices can find your phone, you must first turn on Bluetooth wireless. To do this on your phone, press Start > Bluetooth > Bluetooth Manager > Settings then toggle Status to Bluetooth ON. See Bluetooth wireless on page 27 for more information. 2 On your computer, launch the Bluetooth devices applet from the task bar. Note: Not all computers have the same procedure to locate the Bluetooth window and setup of dial-up networking. Please refer to your computer operating help system for more information. 3 On your computer, right-click the Bluetooth icon in the Windows task bar, select the
modem-link with Bluetooth wireless
To use Bluetooth wireless to modem-link to a network:
Quick Connect menu, Dial-up Networking and then Find devices. 4 The computer finds your phone and shows the dial up networking window. Make sure the box Allow other Bluetooth devices to see this phone is checked. Now you can use your phone as a modem to connect to a service provider or network.
Note your phones ESN number (located behind the battery in the phone)

Remove the checkmarks for account name and password, default Internet connection. Select Next.
If you do not plan to use your phone as the default Internet connection, then do not check Make this the default Internet connection.
If Microsoft Windows firewall is not enabled, do not check Turn on Internet connection firewall for this connection.
Check Add a shortcut to this connection to my desktop.
Open the newly created Dial-Up Connection and go to Properties.
On the General tab, click on Configure button under the modem name. Remove the checkmarks on Enable HW flow control, Enable modem error control, and Enable
modem compression. Select OK. On the General tab, verify that phone number is *99# Select the Security tab, select Require secured password from the drop-down menu and check Show terminal window under Interactive logon and scripting. On the Networking tab, select PPP: Windows 95/98/NT4/2000, Internet from the Type of dial-up server I am calling drop-down menu. On the Networking tab, checkmark only Internet Protocol (TCP/IP) connection.
access the Internet. To deactivate these settings, open your Web browser and select Menu > Tools > Internet Options > Connections > Settings > Proxy Server, then deselect Use a proxy server for this connection).

disconnect modem-link

To disconnect modem-link, youll need to perform steps on your computer and your phone. On your computer: Go to task bar and right-click on the Network Connection icon. Select Disconnect.
Your computer disconnects the modem-link. Select OK. On your phone, to return your phone to ActiveSync Click on Dial. A black screen should appear. The dial-up connection is now established. Select Done. mode for USB connections, press Start > System Tools > Settings > Connections > USB Device Type > ActiveSync. Note: Once you are no longer using modem link, you may need to reactivate your computers proxy settings. Please check with your Internet provider.

features reset call timers To reset all call timers to zero (0), except for the Lifetime calls timer: Press Start > Call History, then press Menu > View Timers, then press Menu > Reset Timers

handsfree

Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you cant concentrate on driving. Additionally, the use of wireless devices and their accessories may be

other featurescall times

prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. features speakerphone Activate a connected external speakerphone during a call: Press h or press Menu > Speakerphone On. Note: With a Bluetooth headset press Menu > Handsfree Off and then press Menu > Speakerphone On.

calendar

features add new calendar event Press Start > Calendar, then press Menu > New Appointment Note: To schedule an all-day event, select the All day event check box under End time. All-day events do not occupy blocks of time in the calendar; instead, they appear in banners at the top of the calendar.

other featurescalendar

features view calendar event Press Start > Calendar to open the calendar for today. To see days before or after today, press the navigation key S left or right. To quickly see a specific date, press Menu > Go to Date. To see your whole weeks events, press Week View. Shortcut: Todays events appear on your home screen. To see event details, scroll to it and press the center key s. calendar event reminder
features respond to a meeting request You can receive and respond to meeting requests on your phone in a similar manner as you do in Outlook on your PC. Press Start > Messaging > (e-mail account) > meeting request Press Accept or Menu > Decline or Tentative

calculator

features calculator Press Start > Office Tools > Calculator
The default reminder time for tasks and calendar items is 15 minutes. To change this default: Press Start > Calendar, then press Menu > Tools > Options > Set Reminders

other featurescalculator

security
features manage certificates Enable or disable Internet access certificates stored on your phone: Press Start > System Tools > Settings > Security > Certificates Certificates are used to verify the identity and security of Web sites when you download files or share information.

features memory & storage To see the total, used, and available memory on your phone and storage card: Press Start > System Tools > Memory Manager

fun & games

features access pictures Press Start > Pictures & Videos access sounds Manage ring tones and music that you have downloaded or composed: Press Start > Windows Media access video clips

phone information

features software version To view your phone software version: Press Start > System Tools > Settings > About
Press Start > Pictures & Videos

other featuressecurity

features play games on your phone Press Start > Games start Web browser Press Start > Opera close Web browser In the browser, press Menu > Exit download objects from Web page To download a picture, sound, or phone theme from a Web page: Highlight the file, press the center key s, then press Save. To download a picture or other object from a Web page: Highlight the item, press Menu, and choose an option such as Save image.
features manage media files To view, copy, delete, rename, or move files and folders on your phone or storage card: Press Start > File Manager
other featuresfun & games
accessibility 42 accessories 8, 44 accessory connector port 2, 3 ActiveSync 31 alarm 43 alert set 11 turn off 16 animation 47 answer a call 14 attachments 22 battery life, extending 14, 27 Bluetooth indicator 10 Bluetooth remote 28 Bluetooth wireless 27 bonding (See Bluetooth wireless) certificate management 47 conference calls 20 contacts 18, 40 copy files 28
calculator 46 calendar 45, 46 call answer 14 forwarding 39 call timers 44 caller ID 17, 41 camera key 2, 3 car kit 44 center key 2, 3 date, 12 delete program 15 dialed calls 16 display 8, 14 download e-mail messages 24 download message objects 23
background 13 backlight 14 battery indicator 10
e-mail 21, 22 attachment 22 signature 22
emergency number 18 end key 2, 3
Incoming Call message 17 international access code 18 ISP 21
message 21, 22, 23 message indicator 9, 10 message reminders 43 messages 21 e-mail 21 text 21 missed call 17 Missed Calls message 17 modem 33 multimedia message 21, 22, 23 music 47
file manager 48 filter 17 forward 23 forward calls 39
language 42 linking (See Bluetooth wireless) Low Battery message 10
games 48 global access look up 26
make call 40 manage files 48 master clear 43 master reset 43 media player 43, 47 menu icons 9 menu indicator 8 menu key 2, 3 menu shortcuts 19

navigation key 2, 3 networking 33
handsfree 44 headset 44 headset jack 2, 3 home screen 8, 13 hyperlink phone number 40
object exchange 28 open program 7 open program 7
optional accessory 8 optional feature 8 over the air (OTA) 31 owner information 43
reminders 43 remote control 28 remove program 15 reply 23 return a call 17 ring style indicator 10 ring style, setting 11 ring tone 47 ringer ID 18, 40 ringer volume 42 roam indicator 10
speakerphone 44 speed dial 18 Start menu 7 sync (cable) 32 synch (Bluetooth) 33 synchronize 30 synchronizing with computer 31
pairing (See Bluetooth wireless) PC remote 28 personalize 42 photo 47 picture 47 picture ID 17, 41 power key 2, 3 profile 11 program open 7
task manager 15 text message 21, 22, 23 third party applications 14 three way calling 20 time, setting 12 timers 16, 44 TTY calls 39
send key 2, 3 shortcuts 19 side scroll keys 2, 3 side select key 2, 3 signal strength indicator 10 signature 22 soft keys 2, 3, 8 sounds 43, 47
received calls 16 recent calls 16 redial 17
video 47 voice key 2, 3 voicemail 20
voicemail message indicator 20 volume 42 volume keys 2, 3

wallpaper 13 Web 48

U.S. patent Re. 34,976

www.motorola.com

6809507A84-A

How to Set up an Email Account on MOTO-Q
Tips for entering information on the Q
Before you follow the instructions in this guide, please take a few minutes to understand the Q keypad and the various text entry methods. A full layout of the Q keypad is in Appendix B. Here are a few tips in following instructions:
LSK refers to Left Soft Key RSK refers to Right Soft Key

Left Soft key (LSK)

Right Soft key (RSK)
Shortcut keys are available for some menu choices. o E.g. in the menu shown pressing the letter p will invoke the Options menu - Pressing R will invoke Reply - Pressing F will invoke Folders - Pressing S will invoke Switch Accounts
For a full layout of the Q keypad please see Appendix B.
Setting up Corporate Email with Exchange Servers
Note: Before setting up your Q to synchronize via ActiveSync, contact your IT administrator to determine if you can synchronize your email over the air. If you can synchronize over the air, follow setup procedures in section 2.1 before setting synchronization via cable sync (section 2.2).
*Setting up Synchronization using ActiveSync on the Q
Exchange Server Email Setup If you did not set up an Exchange Server email account, follow the steps in this section to set up an account now. Work with your Corporate IT department to gather the following info: Mail server address, domain name, and whether your company or email provider requires an encrypted (SSL) connection to the mail server. Your username and password. Note: The Exchange Server settings are case sensitive. Be sure to enter uppercase and lowercase letters properly. 1. Press Start (LSK) 2. Select the ActiveSync Icon
3. Select set up your device to sync with it located on the main ActiveSync screen.
4. Input your mail server address in the Server Address field.
5. Press Next (RSK) 6. Input your user name, password and domain in the appropriate fields. Choose whether they would like to save their password.
7. Press Next (RSK) 8. Choose which data you would like to sync (Contacts, Calendar, E-mail, and/or Tasks). 9. Press Finish (LSK) Note: Further settings are available for Email and Calendar. Select data sync parameters for your calendar and email by pressing Menu>>Settings. You may select more or less data to maintain on your device and the amount of data to sync for each email message. 10. You can choose your Exchange ActiveSync schedule by selecting Menu>>Schedule. Note: Syncing continuously will lead to shorter battery life than selecting a less frequent sync schedule, so carefully consider how often youd like to receive data during peak and non-peak times or day.
Setting up Synchronization using ActiveSync on the Desktop

1. Press Next

2. Select to Synchronize directly with a server running Microsoft Exchange Server. Press Next.
3. Enter the server address, your login, password, and domain. Contact your IT administrator for the correct information. Press Next when complete.
4. Choose what data you would like to sync with the server. If you choose to sync
with the Exchange Server, the device will synchronize over the air with the email server. Press Next when complete. Note: Only Contact, Calendar, Email, and Tasks are synchronized with the Exchange Server.
5. Press Next. 6. Press Finish
Appendix A: Server Settings Table for Common POP3/IMAP Providers
POP3/IMAP Account Auto Setup Server Type Incoming Server Requires SSL Outgoing Server Requires Authentication

Common Email Accounts

hotmail.com yahoo.com aol.com gmail.com Aim.com sbcglobal.net
Setup available through Pocket MSN (see section 5) Yes Yes Yes No No No POP3 POP3 IMAP4 POP3 IMAP4 POP3 pop.mail.yahoo.com mail.comcast.net imap.aol.com pop.gmail.com imap.aim.com pop.sbcglobal.yahoo.com No No Yes Yes No No smtp.mail.yahoo.com smtp.comcast.net smtp.aol.com smtp.gmail.com smtp.aim.com smtp.sbcglobal.yahoo.com Yes No Yes Yes Yes Yes

comcast.net

Additional Email Accounts
verizon.net earthlink.net netzero.net excite.com lycos.com flash.net

Yes Yes Yes No No No

POP3 POP3 POP3 POP3 POP3 POP3
incoming.verizon.net pop.earthlink.net pop.netzero.net pop3.excite.com pop.mail.lycos.com pop.flash.yahoo.com

No No No No No No

outgoing.verizon.net smtpauth.earthlink.net smtp.netzero.net smtp.excite.com smtp.mail.lycos.com smtp.flash.yahoo.com

Yes Yes No Yes Yes Yes

nvbell.net pacbell.net prodigy.net snet.net swbell.net wans.net
pop.nvbell.yahoo.com pop.pacbell.yahoo.com pop.prodigy.yahoo.com pop.snet.yahoo.com pop.swbell.yahoo.com pop.wans.yahoo.com
smtp.nvbell.yahoo.com smtp.pacbell.yahoo.com smtp.prodigy.yahoo.com smtp.snet.yahoo.com smtp.swbell.yahoo.com smtp.wans.yahoo.com

Yes Yes Yes Yes Yes Yes

Note: 1. Some email providers may charge a service fee for accessing email via POP3/IMAP4. E.g. Yahoo and Excite in the above list require a service fee. Please check with your email provider for additional details. 2. For some servers you may have to enable POP3 access. E.g. To enable gmail access you need to go to gmail website->Settings->Forwarding and Pop->Enable Pop
Appendix B: How to use the keys on the MOTO-Q
To enter any numeric digits you will use only the Black keys on the left half of the key board. Alphabetic letter are entered using both the Black and White keys. To switch from letters to numbers, you will use the ALT key to switch mode. Hit the ALT key repeatedly until the symbol is ALT (all caps) appears in the upper right corner. Now you can enter one or more numeric digits using the Black keys. To enter special characters, like $, # and -, hit the ALT key repeatedly until the symbol ALT (in all caps) appears in the upper right corner. Now use the White keys to enter the special characters above the letters. To enter lower case alphabetic characters, hit the ALT key repeatedly until the symbol abc (all lower case) appears in the upper right corner. To enter one capital letter, hit the CAPS key once until the symbol Abc appears in the upper right corner. The first character you enter will be capitalized and the rest will be lower case. To enter multiple capital letters in a row, hit the CAPS key twice until the symbol ABC appears in the upper right corner. All the characters you enter will be capitalized until you hit the CAPS key again.