4B. Motorolas Warranty. 222
Motorola Limited Warranty for the United States and Canada. 223 Service and Repairs. 229

Index.230

Welcome to Sprint
Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome and thank you for choosing Sprint.

Introduction

This Phone User Guide introduces you to Sprint Service and all the features of your new phone. Its divided into four sections:
Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. Phone Guide Note:
Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of the phone user guide.
WARNING! Please refer to the Important Safety Information section
on page 201 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.
Want to keep track of your minutes? Its easy to check right from your phone!
Youll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phones individual usage if youre on a shared plan. Youll also hear a summary of your account balance and your most recent payment information.
Use Your Phones Web Browser
From the Sprint Power Vision home page, select My Account (Option 0). Youll see many helpful categories including Payment Due, Current Usage, and Plan Overview. Select a topic to display the latest information.

Reported minutes and balances are estimates only. Please consult your Sprint Invoice for actual minutes used.

Your Phones Menu

The following list outlines your phones menu structure. For more information about navigating through the menus, please see Navigating Through Phone Menus and Options on page 30.
MISSED ALERTS CALL HISTORY
ALL CALLS MISSED CALLS INCOMING CALLS OUTGOING CALLS

CONTACTS

VIEW ALL ADD NEW FILTER BY SPEED DIAL #S MY BUSINESS CARD SERVICES
Customer Solutions Sprint Operator Account Info. Voice Command Dir. Assistance
MANAGE CATEGORIES MEMORY STATUS WIRELESS BACKUP

MESSAGING

SEND MESSAGE
Text Message Picture Mail Voice SMS

TEXT MESSAGING

Inbox Drafts Folder Outbox Preset Messages Sent Folder Send Message

PICTURE MAIL

Inbox Pending Messages Sent Mail Send Message Saved Mail
PREMIUM CONTENT VOICE SMS
Inbox Outbox Send Message

IM & EMAIL

Instant Messaging MSN PCS Mail Yahoo! AOL Other
CHAT & DATING VOICEMAIL
Call Voicemail View Details Clear Icon

SETTINGS

Text Messaging Notification Voice SMS Picture Mail

ON DEMAND

PICTURES
CAMERA CAMCORDER PICTURE MAIL

MY ALBUMS

In Phone (No) Memory Card Online Albums
PRINT ACCOUNT INFORMATION SETTINGS
Storage Location Statusbar Display

MY CONTENT

Get New My Content Manager

THEMES

Get New Moto My Content Manager Sprint

RINGERS

SCREEN SAVERS

APPLICATIONS

CALL TONES
MUSIC SPRINT TV WEB TOOLS
BLUETOOTH CALENDAR ALARM CLOCK FILE MANAGER CALCULATOR TIP CALCULATOR WORLD CLOCK STOP WATCH CURRENCY CONVERTER UNIT CONVERTER NOTEPAD VOICE RECORDS

SOUNDS

Ringer Type
Ringer Alarm Messaging Roam Ringer Calendar

Volume

Ringer Key Beep Messaging Advanced Alarm Reset Volumes

Alerts

Voice Guide

You can enable your phone to read aloud the main menu, your Settings submenu, your Contacts entries, and the digits you are entering. To set your Voice Guide options:
1. Press S > Settings > Others > Voice Guide. 2. Select On, Off, or Custom. 3. If you selected Custom in step 2, highlight the field you
wish to set and select On. Main Menu Your phone reads aloud items on the main menu as you scroll through them. Settings Your phone reads aloud items on the Settings submenus as you scroll through them. Contacts Your phone reads aloud the names of your entries as you scroll through them. Digits Your phone reads back each digit after you enter it.

S ec ti o n 2 C

Setting Your Phones Security
Accessing the Security Menu Using Your Phones Lock Feature Using Special Numbers Limiting Use of Your Phone Erasing Data Resetting Phone Settings Security Features for Sprint Power Vision
By using the security settings on your phone, you receive peace of mind without sacrificing flexibility. This section will familiarize you with your phones security settings. With several options available, you can customize your phone to meet your personal needs.
Section 2C: Setting Your Phones Security
Accessing the Security Menu
All of your phones security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu:

Phone Security

1. Press S > Settings > Security. 2. Enter your lock code to display the Security menu.
Using Your Phones Lock Feature

Locking Your Phone

When your phone is locked, you can only receive incoming calls or make calls to 911, Sprint Customer Service, or special numbers. (See Using Special Numbers on page 69.) To lock your phone:
Press S > Settings > Security. Enter your lock code to display the Security menu. Select Lock Phone. Highlight Lock Now and press S. (To set your phone lock the next time it is turned on, select Lock on Power Up. To set your phone to lock after a specified amount of time, select After 5 minutes, After 15 minutes, or After 60 minutes.)

To unlock your phone:

1. From standby mode, press Unlock (left softkey). 2. Enter your lock code.

Changing the Lock Code

To change your lock code:
1. Press S > Settings > Security. 2. Enter your lock code. (The Security menu is displayed.) 3. Select Lock Code, and then enter and re-enter your new

Unless your service plan includes roaming, you will pay a higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When youre roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Sprint National Network. However, you may not be able to access certain features, such as the browser or Messaging. Note:
If youre on a call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your phone off and on again to reconnect to the network.

Roaming

Checking for Voicemail Messages While Roaming
When you are roaming off the Sprint National Network, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time. To check your voicemail while roaming:
1. Dial 1 + area code + your phone number. 2. When you hear your voicemail greeting, press *. 3. Enter your passcode at the prompt and follow the voice

prompts.

Setting Your Phones Roam Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts.

Set Mode

Choose from three different settings to control your roaming experience. To set your phones roam mode:
1. Press S > Settings > Roaming > Set Mode. 2. To select an option, highlight it and press S.
Sprint Only allows you to access the Nationwide Sprint PCS Network only and prevents roaming on other networks. Automatic seeks Sprint service. When Sprint service is unavailable, the phone searches for an alternate system. Roaming Only forces the phone to seek a roaming system. The previous setting (Sprint Only or Automatic) is restored the next time the phone is turned on.
Alerting Yourself to Roaming
Your phone has three ways of alerting you when you are roaming off the Sprint National Network: the on screen roaming icon, a special ringer you can set for calls you receive when roaming, and Call Guard.

Using the Roam Ringer

Adding a Phone Number to a Contacts Entry
To add a phone number to an entry:
1. Press S > Contacts > View All. 2. Scroll through the entries using your navigation keys, highlight the one you want, and press S. 3. Press Edit (left softkey). 4. Scroll to an empty Number using your navigation keys. 5. Enter the new phone number and press S. 6. Assign Mobile, Home, Work, Pager, or Other to the number and press S. 7. Press Save (left softkey).
Assigning Speed Dial Numbers
Once you have added a number to your Contacts, you can assign a speed dial number to it. Your phone can store 99 numbers in speed dial locations.
1. Press S > Contacts > Speed Dial #s. 2. Highlight an unassigned speed dial number and press

Assign (left softkey).

3. Highlight the Contacts entry you want to assign the speed dial number to and press S.
If you attempt to assign an already in-use speed dial number to a new phone number, a dialog appears asking if you wish to replace the existing speed dial number. Press OK (left softkey) to assign the location to the new phone number and move the old number to the next available speed dial number.
Assigning a Ringer or Picture to an Entry
You can assign a ringer to a Contacts entry so you can identify the caller by the ring. (See Ringer Types on page 47.) When you assign a picture to an entry, your phone displays it whenever you receive calls from that number. To assign a ringer or picture to an entry:
1. Display a Contacts entry. (See Finding Contacts Entries

on page 89.)

2. Press Edit (left softkey). 3. Use your navigation keys to scroll to the tab with the
Assign Picture and Assign Ringer options.
4. Scroll down to Assign Picture or Assign Ringer and press S. 5. Select a source for the assigned file (for example, In
Phone, Assigned Media, or Take New Picture).
6. Use your navigation keys to scroll through the available
files. To hear a ringer, press Listen (left softkey).
7. Highlight your desired picture or ringer and press S. 8. Press Save (left softkey) to save the entry.

Assigning an Email Address or Web Address
To assign an email address or Web address to an entry:
2. Press Edit (left softkey).
92 Section 2F: Using Contacts
3. Use your navigation keys to scroll to the tab with the
Email and Web Address options.
4. Scroll down to Email or Web Address. 5. Use your keypad to enter the email or Web address you want to assign and press S. 6. Press Save (left softkey) to save the entry.
You can quickly visit the Web address associated with a Contacts entry by displaying the entry, highlighting the Web Address, and then pressing Go (left softkey).

Assigning a Date

You can assign a date to a Contacts entry. This is an easy way to remember birthdays. To assign a date to an entry:

Birthday option.

4. Highlight the date field, use your navigation keys or keypad to set the date and then press S. 5. Press Save (left softkey) to save the entry.
Working With Distribution Lists
A Distribution List is a group of entries that you can send messages to including SMS Text Messages, Picture Mail, and SMS Voice Messages. You can send the message to all the members on the list at the same time. Its a fast and easy way to keep everyone up to date.
To create a Distribution List:
1. Press S > Contacts > Add New > Distribution List and press S. 2. Enter the name of the list and press S. 3. Highlight Category and assign one to the list. 4. Highlight Add Members and press S. 5. Highlight each entry you want to include in the Distribution List and press S after each selection. A
check mark appears next to each selected member.
6. Press Done (left softkey) to save the membership. 7. Press Save (left softkey) to save the entry.
To View a Distribution List:
1. Press S > Contacts > Filter by > Distribution List. 2. Scroll through the Distribution Lists. 3. Highlight a Distribution List and press S to view the

membership. Tip:

To quickly send a message to the Distribution List, press S > Contacts > Filter by > Distribution List. Highlight the Distribution List you want, press Options (right softkey) > Send Message.
Editing a Contacts Entry or Distribution List
To edit a Contacts entry or Distribution list:
1. Display a contacts entry or Distribution List. 2. Press Edit (left softkey). 3. Highlight the part of the entry you wish to edit and press S. 4. Add and/or edit the desired information. 5. Press Save (left softkey).
94 Section 2F: Using Contacts

Managing Your Contacts

Organize your Contacts entries by assigning them to Categories. Your phone has some already defined General, Family, Friends, and Work. You can also create your own. To view your Categories:

Camera

1. Press S > Pictures > Camera.

Shortcut:

With the flip open and phone in standby mode, you can access the camera by pressing the Camera Key on the right side of the phone. (See the illustration on page 11.) With the flip closed and phone in standby mode, you can access the camera by pressing and holding the Camera Key on the right side of the phone or by pressing and holding the camera Touch-Sensitive Button on the external display.
2. Using the display screen as a viewfinder, aim the
camera lens at your subject. Press Capture (left softkey), press the Smart Key (on the left side of your phone), press the Camera Key (on the right side of your phone), or press S. (The picture will automatically be saved in the In Camera folder.) Section 2J: Using the Built-in Camera 137
To take another picture, press B.
To take a picture of yourself, activate the camera and then close the flip to view yourself in the external display. Then press the Camera Key on the right side of the phone to capture the picture.

After Picture Options

After you take picture, press Options (right softkey) to do any of the following: Send to Contacts to transmit the picture to recipients in your Contacts. Print to send the picture to a printing service, using Sprint Picture Mail. Post To Service to send the picture to a variety of services, using Sprint Picture Mail. Upload to save the picture you just took to the Sprint Picture Mail Web site (www.sprint.com/picturemail). Depending on your settings, you may be prompted to accept a data connection. Note:
If this is the first time you have accessed your Sprint Picture Mail account, you will be prompted to create a password. See the Experience Sprint Power Vision guide that came with your phone for information about Picture Mail.
Review/Send Media to display your In Phone album. See My Albums on page 141 for more details and options. Assign to use the picture as a screensaver, an identifier for calls with or without ID, and as a Picture ID for Contacts entries. Add Text Caption to enter and attach a brief text note to the picture. Delete to delete the picture you just took. Section 2J: Using the Built-in Camera
Take New Picture to take another picture. Properties to view technical information about the picture you just took.

Camera Options

Your camera has many features that help you take professional-looking pictures quickly and easily. When the phone is in camera mode, press Options (right softkey) and then choose one of these features: Icons Display to show or hide your cameras indicators from the viewfinder. Self Timer to activate the cameras timer. (See page 140.) Image Control to control the resolution, quality, brightness, and white balance: Resolution to determine a pictures sharpness. Image Quality to set the quality of the file: Economy, Normal, or Fine. Brightness to set the amount of light in a picture. White Balance to adjust your camera to these lighting environments: Auto, Sunny, Cloudy, Tungsten, Fluorescent, or Manual. Choose Auto have your phone adjust white balance as needed. Choose Manual to set a custom level of white balance. Fun Tools apply color effects or frames to your pictures or set your camera to take multiple shots: Color Effect to apply different color effects to the picture: Normal, Sepia, Black and White, or Negative. (The default setting is Normal.) Apply Fun Frame to decorate your picture with a digital frame. Your phone offers you an array of choices. Multiple Shots to set your phones camera to take two or four shots in succession. Section 2J: Using the Built-in Camera

Sprint TV

Note: Available categories and content are subject to change.
Playing a Clip With the Phone Open
1. Press S > Sprint TV.
Depending on your settings, you may be asked to accept a data connection.
2. Select Sprint TV, More Channels, or Sprint TV En Vivo to

display channel options.

3. Use your navigation key and press S to select a
channel from the Sprint TV listings or to select an available category. Note:
The first time you access a channel, you will be prompted to purchase access (unless the channel doesn't have a monthly fee). Select Subscribe to purchase access, or select Preview to view a preview of the selected channel.
4. If applicable, select a clip and press S to view the
program. The clip will automatically load and begin playing. Tip:
While you are playing a clip, you can press the navigation key up and down to surf to a different channel. A small pop-up screen will be displayed that tells you which channel you are watching as well as other channels that you have access to. Use the navigation key to scroll through the channels. Once you find a channel that you want to watch or listen to, scroll to it and press S (or simply wait approximately three seconds), and the channel will begin loading.
Playing a Clip With the Phone Closed
The Touch-Sensitive Buttons on your phones external display let you access and play Sprint TV clips and other programming.

1. Press and hold

launch Sprint TV.
. Your phone will vibrate and then
2. Use the onscreen buttons to scroll to and select a

channel or clip.

3. Press Select to begin playing a clip. 4. Use the onscreen buttons to control playback. As
different options become available, different buttons may appear.

Sprint TV FAQs

1. Will I know if I'm receiving an incoming call while I'm
viewing or listening to a media clip? No. All incoming calls will roll into voicemail while you are playing a clip. If the caller leaves a voicemail, the voicemail icon will be displayed on the screen.
2. How long are the clips? Will I know the estimated time it
will take to play the clip prior to accessing it? Once you have selected a channel, you will see a listing of the available clips, with each clip's length displayed after the clip's title. In general, a clip's duration will depend on the story or content being provided, and can be fairly short or as long as a few minutes.

Sending an Incoming Call to Voicemail
To send an incoming call directly to voicemail:
Press Ignore (right softkey).
Retrieving Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your wireless phone, you can either speed dial your voicemail or use the menu keys.
Using One-Touch Message Access
To retrieve your voicemail messages:
Press and hold 1. (Your phone will dial your voicemail box.) Press S > Messaging > Voicemail > Call Voicemail.
You are charged for airtime minutes when you are accessing your voicemail from your phone.
Using Another Phone to Access Messages
To review your messages from another phone:
1. Dial your phone number. 2. When your voicemail answers, press *. 3. Enter your passcode.
When you call into voicemail, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press 4 during the header.

Voicemail Options

Your phone offers several options for organizing and accessing your voicemail.

Using Expert Mode

Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level. To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If your
voicemail box contains any new or saved messages, press * to access the main voicemail menu.)
2. Press 3 to change your Personal Options, following the

system prompts.

3. Press 3 for Expert Mode. Follow the prompts to turn

Expert Mode on or off.

Setting Up Group Lists
You can create up to 20 separate group lists, each with up to 20 customers. To create a Group List:
3. Press 1 for Settings. 4. Press 5 for Group Distribution Lists. 5. Follow the voice prompts to create, edit, rename, or
delete group lists. Section 3A: Sprint Service Features: The Basics 175

Sprint Callback

You can return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail:
Press 8 after listening to a message.
Voicemail-to-Voicemail Message
You can record and send a voicemail message to other Sprint Voicemail users. To record and send a voicemail message:
1. From the main voicemail menu, press 2 to send a

message.

Sending a Text Message

To compose an SMS Text message:
1. Press S > Messaging > Send Message > Text Message. 2. Enter the recipients phone number and press S.
To add another recipient, press Options (right softkey) and select New Recipient. You can also press Options (right softkey) and select Insert Contact to select a recipient from your Contacts.
3. Scroll to Message, compose your message, and press S.
To type a message, use your keypad to enter your message. Use the right softkey to select a character input mode. To use a preset message, press Options (right softkey), select Insert Preset Msg, highlight your desired message, and press S.
4. To ask the recipient to call you back, select the Callback
check box and enter the number you can be reached at.
5. If your message is urgent, select the Urgent check box. 6. Review your message and press Send (left softkey).
Section 3A: Sprint Service Features: The Basics 179
Replying to SMS Text Messages
After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing S > Messaging > Text Messaging > Inbox. To reply to an SMS Text message:
1. While the message is open, press Reply (left softkey). 2. Compose your reply or use the preset messages.
If you want to include the original message in your reply, press Yes (left softkey). To type a message, use your keypad to enter your message. Press Options (right softkey) to select a character input mode. To use a preset message, press Options (right softkey), select Insert Preset Msg, highlight your desired message, and press S.
3. To ask the recipient to call you back, select the Callback
4. If you would like a notification that the message was
received, select the Return Receipt check box.

Using Preset Messages

See Managing Preset Messages on page 58 for information about adding, deleting, and editing preset messages.
Using SMS Voice Messaging
In addition to sending and receiving SMS Text messages, your phone is enabled with SMS Voice Messaging. With SMS Voice Messaging, you can quickly and easily send a voicemail message to other SMS-enabled phones or to working email addresses without making a phone call. Just record a message and send it directly to the recipients phone messaging inbox. You can send SMS Voice messages to up 10 recipients simultaneously. You can even send an SMS Voice message to yourself, making it an easy way to send yourself reminders and notes. SMS Voice messages are stored right on your phone, there is no need to call your voicemail to retrieve them.
Activating SMS Voice Messaging

You are charged a higher rate for calls you have forwarded.

Updating Phone Software

You can update the software on your phone by downloading software updates over the air. To update your phone's software:
1. Press S > Settings > Phone Info > Phone Software. Your
phone checks for software updates.
2. If a software update is available press Yes (left softkey)
to continue the update process. From this point, the software update may take up to 10 minutes to complete.
3. Press Next (left softkey) on the following screen to

continue the update.

4. If you want to view more information about the
software update, before the update starts, select More Details. Press OK (left softkey) to return to the previous screen.
5. Select Update Phone SW to complete the software
update. After the software update is complete, your phone powers off and then powers back on. If software updates are available, Sprint may send a request to your phone asking you to update your phone's software. This request will appear as a message on your phone's display. If you see this message, press Yes (left softkey) and follow the prompts on your phone's display to complete the software upgrade.

Sec tion 3B

Sprint Music and Your Player
Using the Sprint Music Store Playing Music on Your Phone Using Sprint Music Manager
With the Sprint Music Store and Player, you can download and play your favorite music wherever and whenever you want. You can even use the Sprint Music Manager on your computer to manage all your music and transfer songs to your phones microSD card. This section outlines the Sprint Music Store, your phones music player, and the Sprint Music Manager program for your computer. Tip:
For additional information about using the Sprint Music Store and Player, including backing up your purchased music, see the Experience Sprint Power Vision guide or visit www.sprint.com.
Section 3B: Sprint Music and Your Player
Using the Sprint Music Store
The Sprint Music Store enables you to purchase and download digital music files to play on your phone or PC.
Accessing the Sprint Music Store
You can access the Sprint Music Store right from your phones main menu. When you enter the store for the first time, you will be prompted to set up your user identification and password. To access the Sprint Music Store:

Sprint Music

1. Press S > Music. 2. Follow the onscreen instructions to establish your

Safety and General Information
This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.1
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Operational Precautions

For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.

External Antenna Care

If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country. DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed. 1. The information provided in this document supersedes the general safety information in users guides published prior to May 1, 2006.

Product Operation

When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at www.motorola.com.
RF Energy Interference/Compatibility

Specific Absorption Rate Data
This model wireless phone meets the governments requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.71 W/kg, and when worn on the body, as described in this user guide, is 1.13 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).1 While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:

welcome

Your MOTORAZR2 V9m phone is sleeker, stronger, and smarter! The RAZR2 combines your entire communication, music, and imaging experience with super fast connections, up to 2GB optional removable microSD memory and a large interactive external display. Enjoy easy access to recent calls, music, and your message inbox without ever having to open the flip!

MOTORAZR

(You can still access all these features with the flip open. See your Users Guide for details.) To download your phones full users guide or see a Web tutorial, visit www.motorola.ca/V9mTELUSsupport.

Getting Started Guide

Note: Before using the phone for the first time, review the Important Safety and Legal Information guide included in the box. Periodically review this information so you remember how to safely use your phone.

contents

get started. 5 insert your battery. 5 insert a memory card. 6 turn it on & off. 10 make a call. 10 answer a call. 10 basics. 11 keypad. 11 touch keys. 13 display. 16 personalize. 17 ring style. 17 phonebook. 18 store a phone number. 18 call a stored phone number. 18
music. 19 music transfer tools. 19 play music. 21 browse & play music. 26 get songs from a CD (for audio player). 27 transfer files (for audio player). 28 pair with headset, handsfree device, or other device. 35 photos. 36 take photos. 36 accessories. 37 SAR Data. 38 EU Conformance. 41

get started

insert your battery

insert a memory card

Remove the battery door, then lift the memory card tab out of the way as shown. Insert the memory card with the metal contacts facing down, then replace the memory card tab. To format the memory card, press s > m Phone Info > Storage Devices. Scroll to Memory Card-microSD and press Options. Scroll to Format and press s.

charge your battery

New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. When finished, your display shows Charge Complete. 5 6
Make sure that the Battery Removal Tab sticks out from under the battery.

battery use & safety

Motorola recommends you always use Motorola-branded batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Caution: Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Improper battery use, or use of a damaged battery, may result in a fire, explosion, or other hazard. Battery usage by children should be supervised. Important: Motorola mobile devices are designed to work best with qualified batteries. If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps: Remove the battery and inspect it to confirm that it bears a Motorola Original Equipment hologram; If there is no hologram, the battery is not a qualified battery;
If there is a hologram, replace the battery and retry charging it; If the message remains, contact a Motorola Authorized Service Center.
New batteries or batteries stored for a long time may take more time to charge. Charging precautions: When charging your battery, keep it near room temperature. Never expose batteries to temperatures below 0C (32F) or above 45C (113F) when charging. Always take your mobile device with you when you leave your vehicle When storing your battery, keep it in a cool, dry place. It is normal over time for battery life to decrease, and for the battery to exhibit shorter runtime between charges or require more frequent or longer charging times. Avoid damage to battery and mobile device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or

mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry it with an appliance or heat source, such as a hair dryer or microwave oven. Use care when handling a charged batteryparticularly when placing it inside a pocket, purse, or other container with metal objects. Contact with metal objects (such as jewelry, keys, beaded chains) could complete an electrical circuit (short circuit), causing the battery to become very hot, which could cause damage or injury.

turn it on & off

To turn on your phone, press and hold O for a few seconds or until the keypad or display lights up. To turn off your phone, press and hold O for a few seconds.

make a call

To make a call, enter a phone number and press N. To hang up, close the flip or press O. Note: Your service provider programs one or more emergency phone numbers, such as 911, that you can call under any circumstances, even when your phone is locked.
Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode.

answer a call

To answer a call when your phone rings and/or vibrates, just open the flip or press N. To hang up, close the flip or press O. 9 10

basics

keypad
Contacts Call History Received Calls Dialed Calls Call Times* Data Times* Data Volumes* Messaging Voicemail Create Message Message Inbox Drafts Outbox Templates Browser Alerts Camera Pictures Sounds Videos Video Camera View Online Album mobile music
Right Soft Key Left Soft Key Volume Keys Music/Camera Key Smart/ Speakerphone Key Make & answer calls. Micro-USB Port Voice Command Key Clear/Back Key Turn on/off, hang up, exit menus. Open menu, select menu items. Scroll up/down/ left/right.
Settings (continued) In-Call Setup Security Initial Setup Network Car Settings Headset Location Connection Phone Info Apps Settings Utilities Calculator Scheduler Voice Memos Alarm Clock Airplane Mode

h Music & Media

9 Video Camera
Tip: Press the center key s to open the main menu and select menu options. Press B to delete letters or numbers, or to go back one menu. 11
SPARK Settings Ring Styles Personalize
Phone Info My Tel. Number Active Line Battery Meter Download Location Storage Devices Software Update Other Information
* Optional feature Standard main menu layout. Your phones menu may be different.

touch keys

With the flip closed and the phone on, you can press the touch keys on the external display to go to recent calls ()), mobile music player ([), or your message inbox (R).

Note: To prevent accidental key presses, your phone automatically locks the touch keys after four seconds of inactivity. To unlock them, hold the smart key.
On the external screen, press ) to go to recent calls. Press v or V to scroll to an entry. Press N to call the number using the speakerphone.

12:45 PM

THU 11/15/07
Music Player Touch Key Message Inbox Touch Key

Recent Calls Touch Key

Delete
To end the call, if you see Speakerphone On on the screen, press and hold the smart key. Note: If you are using a wired micro USB or Bluetooth headset with a microphone, the call automatically uses the headset.
To exit a feature or go back one screen, press the smart key. If you are playing music using the mobile music player, press and hold pause () to stop the music. To exit the music player, open the flip and press O. Select Yes to exit.

return a call

On the external screen, press \ to view a missed call. Press N to return the call using the speakerphone.
To end the call, if you see Speakerphone On on the screen, press and hold the smart key.
Note: Press to ignore and dismiss the missed call notification.

display

Note: Your home screen might look different. Status indicators can show at the top of the home screen:
Signal Strength EVDO Coverage Area Indicator Data Call

Battery Level

view inbox
When the flip is closed and you receive a message, your phone plays an alert, and the external display shows X New Message(s), where X is the number of new messages. To read the message immediately, press. To read the message later, press. To view your inbox from the external screen:

WED 10/10/07

On the external screen, press R to go to messages. Press v or V to scroll to the message. Press = to select the message and view details.

\&

12:00 Contacts
Ring Style Message Received
Bluetooth Indicator Incoming Call
When you are finished, you can press to return to the inbox. To exit your message inbox, press the smart key. Note: To learn more about sending and receiving messages with your phone, see your Users Guide.

personalize

ring style

personalize phonebook

phonebook

store a phone number

Enter a phone number in the home screen. Press Store. Enter a name and other details for the phone number. To select a highlighted item, press the center key s. Press Done to store the number.
Find it: s > w Settings > Ring Styles > Style: style name Loud Soft Vibrate Vibe & Ring Vibe then Ring Silent
Tip: Your current ring style icon appears at the top of your screen. Shortcut: To change your ring style profile from the home screen, just press the volume keys up or down. With your phone closed, press a volume key to see your ring style profile, press the smart key to change it, then press a volume key to store the change.

call a stored phone number
Find it: s > n Contacts
Scroll to the phonebook entry. Shortcut: In the phonebook, press keypad keys to enter the first letters of an entry you want. Press N to call the entry.

music transfer tools

memory card
Your phone supports removable microSD memory cards from various manufacturers with up to 2 GB capacity. If you dont have a memory card, you can store files on your phone, but you are limited by the amount of space.
To put music on your computer and then load it on your phone, you need: Microsoft Windows XP operating system if loading music to a removable memory card (sold separately), Microsoft Windows Media Player version 10 or later, which is available from http://www.microsoft.com/windows/ windowsmedia/default.mspx if loading music to phone memory, Motorola Phone Tools version 4.5.1 or later, available for purchase at: http://direct.motorola.com/ens/MPT/ MPT_Feature.asp USB data cable

music file formats

Your phone can play MP3, AAC, AAC+, WMA, M4A, MIDI, and QCELP files.

USB cable

To load music from a computer to your phone, you can use a Bluetooth connection (see your Users Guide) or a cable connection. A cable connection requires a micro USB data cable which is in the box with your phone.

headphones

Your phone supports stereo Bluetooth (A2DP) accessories. You can also plug in a stereo micro USB headset.

play music

Your phone has two options for playing music: the TELUS mobile music player or the audio player in Music & Media.

play musicflip closed

On the external screen, press [ to open TELUS mobile music. Press or to scroll to an item, and press to play it.
TELUS mobile music player
TELUS mobile music lets you browse, preview, download, and play music directly on your phone so you can listen to your favorite tunes while on the go. Note: The TELUS mobile music player requires that you format the memory card for use with TELUS mobile music. The files need to be stored in the my_music folder. See pages 6 and 32.
Note: Your phones automatic lock for the external keys does not activate with the music player on. To lock your phone while playing music, press and hold the smart key.

music player controls

Use these keys to control the music player: controls (flip open or closed) pause/play fast forward/skip to next song rewind/skip back to previous song exit music player Press /. Press _. Press ^. Open flip and press O.

play musicflip open

Select the Music & Media icon in your phones main menu, or press the left arrow key from the home screen to access mobile music and choose from hundreds of thousands of tracks. For details, visit http://www.telusmobility.com/music.
audio player Find it: s > h Music & Media > Sounds > sound
While a song is playing, your phone may look like this:
Use these keys to control the audio player: pause/play fast forward skip to next song rewind skip back to previous song return to song beginning stop player scroll up/down turn off player Press S up to toggle from pause to play. Press & hold S right for at least two seconds. Press & release S right. Press & hold S left for at least two seconds. Within first two seconds of song, press & release S left. After first two seconds of song, press & hold S left. Press S down. Press S up or down to select next song. Press O.
ne a Little Bit Closer Album Name 4:49 6170KB 192kbps e a Little Bit Closer.mp

1:33/4:49

Options
To turn off the audio player, press O or press Back until you return to the Audio menu, and then press Exit.

music player tips

Your phone saves battery by turning off the keypad backlight after 10 seconds and the display after one minute. To turn them back on, open the flip or press any key. You can change the backlight setting (see your Users Guide). If you receive a call, the TELUS mobile music player pauses. With the flip closed, silence the ringer by pressing the volume keys or send the call to voicemail by pressing and holding the smart key. With the flip open, Ignore the call and send the caller to voicemail or Answer the call. TELUS mobile music asks if you want to exit. Press No to resume playing your music. If the audio player is hidden, you can use other phone features. Using the camera or video recorder pauses the audio player. After you close them, playing resumes. If you use a headset with the phone, music plays through the headset. Music plays through the phone speaker when you disconnect the headset. 25 26

browse & play music

Find it: s > h Music & Media > Sounds

Scroll to Artists, Albums, Songs, or Genres and press s. Scroll to the item you want and press s.
get songs from a CD (for audio player)
To rip an audio CD on your computer, you need Microsoft Windows Media Player version 10 or later. You can download Windows Media Player from http:// www.microsoft.com/windows/windowsmedia/default.mspx.
transfer files (for audio player)
Transfer files from a computer to your phone or removable memory card. You can also transfer files from phone to memory card to free up phone memory. Note: Your phone does not support DRM protected music files. The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.
On your computer, launch Windows Media Player. Insert an audio CD into your computers CD ROM drive. Note: Make sure you change the format to MP3 or WMA in the Rip Settings. (MP3 is the recommended format for best performance.)
In the Windows Media Player window, click on the Rip tab. Highlight the songs you want to import and click Rip Music.
The songs are imported to the Windows Media Player Library. Next, transfer the songs from your computer to your phone.
transfer from computer to phone
Motorola Phone Tools is available for purchase at: http://direct.motorola.com/ ens/MPT/MPT_Feature.asp.
transfer from computer to memory card (Windows Media Player)
To load files from a computer to a memory card, you need a microSD memory card and a USB data cable.
On your computer, install Motorola Phone Tools. On your phone, set the connection type to Default: Modem/COM by pressing s > w Settings > Connections > USB Settings > Default: Modem/COM. Connect your phone to the computer using the USB cable. On your computer, use the Device Configuration Wizard to set up Motorola Phone Tools for your phone. On your computer, in Motorola Phone Tools choose Multimedia Studio and select File Transfer Studio. Browse for the music file you want and click Copy to mobile phone.

On your phone, set the connection type to Default: USB Drive by pressing s > w Settings > Connections > USB Settings > Default: USB Drive. On your computer, launch Windows Media Player and click on the Library tab. Note: The first time you use Windows Media Player with your phone, you have to set up the device. Follow the Windows Media Player prompts.
Connect the USB cable to your phone and to an available USB port on your computer. If this is the first time you have connected the phone to a computer with a USB cable, additional software drivers may be installed.
Note: The file name is limited to 32 characters.
On your computer: If using Windows Media Player 10, click Sync List and select Sync List. If using Windows Media Player 11, click the Sync tab.
transfer from computer to memory card (drag & drop)
To load files to your phones memory card, you need a cable connection or a card reader. Memory cards and card readers are sold separately. The TELUS mobile music player recognizes music in the my_music folder. If you have downloaded music from TELUS, this folder is automatically created on your memory card. If not, use these instructions to create the my_music folder on your memory card.
Drag the desired files from the Library to the Sync list in the Windows Media Player window. On your computer, click on the Start Sync icon in the Windows Media Player window. When finished, disconnect by clicking on the Safely Remove Hardware icon in the system tray on your computer screen, selecting USB Mass Storage Device, and then selecting Stop.
To transfer files using a cable, on your phone, press s > w Settings > Connection > USB Settings. Highlight Default and press Change. Scroll to USB Drive and press Select. Press O to return to the home screen. Connect the cable to your phone and to an available USB port on your computer. Note: First disconnect the cable from your phone if its already connected. or
To transfer files using a memory card reader, insert your memory card into the card reader. (You may first need to insert the card into an adapter that fits into the card reader.) Insert the card reader into an available USB port on your computer.
transfer from phone to memory card
Caution: Moving a file to the memory card deletes the original file from phone memory.
On your computer, open My Computer and click on the Removable Disk icon to access your phones memory card. In the Removable Disk (memory card) window, create one or more folders. Note: Do not delete the Mobile and Motorola folders. Also note the TELUS mobile music player requires that music be placed in the my_music folder. The Audio player does not require this folder name.

Find it: s > h Music & Media
Scroll to Pictures, Sounds, or Videos and press Select. Note: You cannot move pictures to the memory card that came preloaded on your phone. Scroll to the file you want to copy or move and press Options. Scroll to Mark and press S right. Scroll to Current (to mark the selected file) or All (to mark all files) and press Select. Press Options, then scroll to Manage Marked Files and press S right. Scroll to Copy or Move and press Select. Scroll to the device where you want to copy or move the file and press s.
Copy desired files onto the memory card by dragging and dropping them into a folder that you have created (not in the main directory). When finished, disconnect by clicking on the Safely Remove Hardware icon in the system tray on your computer. 33
pair with headset, handsfree device, or other device
Before you try to connect to another Bluetooth device, make sure it is in pairing mode. If Bluetooth power is not on, your phone prompts you to turn it on.

photos

take photos
To activate your phones camera, press and hold the camera/camcorder key b or Press s > h Music & Media > Camera. After a short pause, the viewfinder opens:
Find it: s > w Settings > Connection > Bluetooth Link
> Audio Devices > [Look For Devices]
Highlight a device name and press s. If the device requests permission to bond with your phone, select YES and enter the device PIN code. Note: The default PIN code is 0000.
Displays when you press S to change photo settings. Press left soft key to view menu.

Zoom 1x

When connected, (Bluetooth) indicator or a Bluetooth message displays in the home screen. After connecting with a device, no other device can connect with your phone until you disconnect them.

480x640

Press right soft key to return to previous screen.
Note: Your phones screen may be different.

accessories

Specific Absorption Rate Data

SAR Data

Bluetooth Stereo Headphones S9

Motorola H680

This model wireless phone meets the governments requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to 37 38

T605 Bluetooth Car Kit

mUSB VPA

microSD Memory Card

Motorola Phone Tools with Cables
For more about accessories, visit www.motorola.ca.
operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.71 W/ kg, and when worn on the body, as described in this user guide, is 1.13 W/kg. The SAR value for this product in its data transmission mode (body-worn use) is 0.38 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca 1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram 39
of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with:

EU Conformance

The essential requirements and other relevant provisions of Directive 1999/5/EC All other relevant EU Directives

Product Approval Number

The above gives an example of a typical Product Approval Number. You can view your products Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the Product Approval Number from your products label in the Search bar on the Web site. 41

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service providers network. Additionally, certain features may not be activated by your service provider, and/or the providers network settings may limit the features functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this users guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation. 42
Motorola, Inc. 2007. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the users authority to operate the equipment. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number: 6809515A84-O

www.motorola.ca

For more information about your phone, please visit: www.motorola.ca/V9mTELUSsupport

6809515A84-O