license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation. 2008 Motorola, Inc. All rights reserved. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the users authority to operate the equipment. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual Number: 68000201248-A

contents

start menu. 8 Use and Care. 9 get started. 10 about this guide. 10 SIM card. 11 memory card. 12 battery. 12 turn it on & off. 16 make a call. 16 answer a call. 17 store a phone number. 17 call a stored number. 18 your phone number. 18 tips & tricks. 19 basics. 20 display. 20 text entry. 22 volume. 24 task manager. 24 lock & unlock device. 25 personalize. 27 profiles. 27 time & date. 28 home screen. 28 backlight. 30 third-party applications. 30 more personalizing. 31 calls. 33 turn off a call alert. 33 answer options. 33 recent calls. 33 redial. 34 view missed calls. 34 caller ID. 35 emergency calls. 35 international calls. 36 speed dial. 36 voicemail. 38 three-way calling. 38 handsfree calls. 39 call times. 39 more calling. 40 e-mail & messages. 42 receive & read messages. 42 send a message. 44 global address look up. 45 messaging quick reference. 46 instant messaging. 51 entertainment. 52 take & send a photo. 52 record & play video clip. 54
tools. 57 contacts. 57 calendar. 59 alarm. 60 calculator. 60 connections. 61 Bluetooth wireless. 61 synchronize. 65 modem-link. 68 web browser. 73 device information. 74 service & repair. 75 SAR Data. 76 EU Conformance. 78 Microsoft License. 79 Safety Information. 86 Industry Canada Notice. 90 FCC Notice. 90 Warranty. 91 Hearing Aids. 95

WHO Information. 96 Registration. 96 Export Law. 97 Recycling Information. 97 Perchlorate Label. 98 Privacy and Data Security. 98 Driving Safety. 99 index. 101

start menu

main menu
To open the menu from the home screen, press Start (the left soft key).

& % ( $ g

Messaging Messages Setup E-mail Calendar Contacts Tasks Internet Explorer
This is the standard menu layout. Your devices menu may be different. To select menu items, press your navigation key up, down, left, or right. When a menu list has numbered items, you can select an item by pressing its number key.
Settings Phone Sounds Profiles Text Input Settings Home Screen Clock & Alarm Connections Security Remove Programs Power Management Power Saver Audio Enhancement Accessibility Regional Settings Owner Information About Device Name Phone Information Packet Data Error Reporting Customer Feedback Windows Update Setup E-mail Managed Programs ActiveSync Call History Windows Media
Voice Notes + Pictures & Videos 9 System Tools 2 Games y Accessories Clock & Alarm / File Manager Getting Started Internet Conn. Sharing z Java Apps h Media Center 3 Speed Dial \ Voice Recognition 7 Windows Live ]Bluetooth Office Mobile

Use and Care

To care for your Motorola phone, please keep it away from:
liquids of any kind Dont expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, dont try to accelerate drying with the use of an oven or dryer, as this may damage the phone. extreme heat or cold Avoid temperatures below 0C/32F or above 45C/113F.
dust and dirt Dont expose your phone to dust, dirt, sand, food, or other inappropriate materials.
cleaning solutions To clean your phone, use only a dry soft cloth. Dont use alcohol or other cleaning solutions.
microwaves Dont try to dry your phone in a microwave oven.
the ground Dont drop your phone.

get started

items, and press the center key s to select them.
CAUTION: Before using the
phone for the first time, read the Important Safety and Legal Information included in the grayedged pages at the back of this guide.
Left Soft Key Web Browser Call/Answer Home Navigation

follows:

Right Soft Key Message Power Back Center Key

about this guide

Press the left and right soft keys to open menus and select options. Use the navigation key S to scroll to

This guide shows how to locate a menu feature as
Find it: Start > Call History > received call
This means that, from the home screen: 1 Press the left soft key to open the Start menu.
Press the navigation key S to scroll to
# Call History. Press the center key s to select
Call History. 3 Press the navigation key to scroll to a received call. Press the center key to select the call. Tip: You can press the side scroll keys to scroll up and down, and press the side select key to select items (see page 2 for side key locations). symbols This means a feature is network/subscription dependent and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory.

SIM card

Caution: Dont bend or scratch your SIM card. Keep it away from static electricity, water, and dirt. Your Subscriber Identity Module (SIM) card contains personal information like your phone number and contacts entries. It can also contain your voicemail, text message, and Internet access settings. If you put your SIM card in another device, that device uses your phone number. Turn off your device and remove your battery before you install or remove a SIM card. 1 2
Open the memory slot cover by gently lifting the cover away from the device as shown. The cover remains attached to the device.
Insert the memory card into its slot, with the cards metal contacts facing the front of the device.

memory card

Note: A memory card is not included with your device. It is sold separately. You can use a removable microSD memory card to store music, pictures, videos, and other files. To open the file list, press Start > File Manager > Storage Card. For the maximum card size your device supports, check www.motorola.com/support/Q9. Caution: Do not remove your memory card while your device is using or writing files on it.
Put the memory slot cover back in place and push it to close it. The cover clicks into place.

battery

battery use & safety

Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national
recycling organizations for more information on how to dispose of batteries. Warning: Never dispose of batteries in a fire because they may explode.

charge the battery

New batteries are not fully charged. Plug the battery charger into your device and an electrical outlet. Your

install the battery

device might take several seconds to start charging the battery. When finished, your display shows a full battery icon ^. You can also charge your battery with a USB cable plugged into a computer, unless your battery is
completely drained. Use a wall charger or car charger for completely drained batteries. Install the software from your Getting Started disc onto your PC before you try to charge your device through USB port. Plug the cable into a powered USB hub or port, since some USB devices (such as keyboards) might not supply enough power for charging.

conserve battery life

To set how long your device waits before the backlight turns off, press Start > Settings > Power Management > Backlight time out on battery. When the backlight is off, the display is visible but dim. Your device has a light sensor that tells it when youre in a dark place. You can tell your device to use the backlight only when its dark, press Start > Settings > Power Management > Smart Backlight > Enable. To close unused programs, from the home screen, press and hold X to open the quick options menu, then select Task Manager. Select a program and press End Task, or press Menu > End All Tasks.

turn it on & off

To turn on your device, press and release O. If prompted, enter your four-digit unlock code. Tip: If your device does not turn on, take your battery out, put it back in, and try again. To turn off your device, press and hold O for 3 seconds, then release it.

make a call

From the home screen, enter a phone number and press N to make a call. To voice dial, see page 40.

answer a call

When your device rings and/or vibrates, press N to answer. To hang up, press O. If you are busy when a call comes in, press Ignore to send the call directly to voicemail. To put a call on hold, press N. To return to the call, press N again. If you are on a call and another call comes in, you can press Ignore to send the new call directly to voicemail or press N to answer it and put the current call on hold (press N to switch between the two calls).

open the quick options menu, then select Task Manager Tip: Need to stop running a program? In Task Manager, select a program and press End Task, or press Menu > End All Tasks.
Note: If you want to completely remove a program from your device, from the home screen, press Start > Settings > Remove Programs.
characters, including uppercase and lowercase letters, numerals, and punctuation). Tip: Choose a password you will remember. Without your password, you can reset your device, but it will result in the loss of your personalized settings and all content stored in device memory. To perform a hard reset, hold down the center key s for 5 seconds while turning the device on. Enter and confirm your password. Press Done.

lock & unlock device

To prevent accidental keypresses, you can lock your keypad: press X, then f. To keep others from using your device, you can set a password and lock your device: 1 From the home screen, press Start > Settings > Security > Device Lock Tip: If you want your device to lock automatically when youre not using it, check the Prompt if device unused for checkbox, and choose the lock delay. 2 Choose a password type that is either simple (4-digit number) or strong alphanumeric (a hard-to-guess password with at least 7
To lock your device, press and hold X until the Quick List opens. Then, select Lock. Your left soft key changes to Unlock. To unlock your device, press Unlock and enter your password. Your device uses * if you have not set a password.
Note: You can make emergency calls on a locked device (see page 57). A locked device still rings or vibrates for incoming calls or messages, and you do not need to unlock it to answer.

personalize

profiles
Each profile uses a different set of sounds, ring styles, earpiece volume settings, or vibrations for incoming calls and other events. For example, the Outdoor profile volume is much louder than the Normal profile. Here are the profiles you can choose: Normal Silent Vibrate Outdoor Automatic Note: The Automatic profile is the same as Normal, except that it automatically switches to Vibrate during any event stored in your Calendar. To choose your profile:

features view attachment While viewing the message, use the center key s to select the attachment. Note: You can view attachments only for file types that are supported by the device. read old messages Press Start > Messaging > e-mail account Icons next to each message show if it is unread J, read H, urgent K, or has an attachment R.
features reply, reply all or forward messages From your Inbox or an open message, press Menu > Reply, Reply All, or Forward Tip: If you are replying to an e-mail in the e-mail account, you will send less data if you do not edit the original message. This may reduce data transfer costs based on your rate plan.
features download message objects If an e-mail message includes an attachment, when you open the message, the name of the attachment will appear highlighted. To download the attachment, select the highlighted attachment name. The attachment is downloaded the next time you synchronize or connect to your e-mail server. Note: If there are multiple attachments in the message, only the selected attachments are downloaded. insert a media object in an e-mail To add a picture, voice note, or file in an e-mail message, in the composing message area press Menu > Insert > Picture, Voice Note or File.
features download complete e-mail messages Press Start > Messaging > e-mail account. Scroll to the message and press Menu > Download Message. The complete message is retrieved the next time you synchronize or connect to your e-mail server and send and receive e-mail.
features mark a folder for synchronization When you synchronize your e-mail account with your PC, the same Inbox folders that are in Outlook on your PC are created on your device. Press Start > Messaging > e-mail account, then press Menu > Folders > Menu > Show all Folders, and press Menu > Manage Folders Highlight each folder you want to synchronize and press Sync. Once all folders have been selected, press Done. This opens the Manage Folders view, where the marked folders will be synchronized during the next sync session. Note: Only e-mail folders stored on the server are available for sync.
features view status of sent e-mail Press Start > Messaging > e-mail account, then press Menu > Folders > Outbox Messages in the Outbox have not been sent. To send a message, scroll to it and press Menu > Send/Receive. receive e-mail If your device is set up to automatically check for new messages, your device will show e when a new message arrives. Press R to open the inbox. delete e-mail From the Inbox or an open e-mail message, press Menu > Delete. manually send and receive e-mail Press Start > Messaging > e-mail account, then press Menu > Send/Receive.

features call a phone number in e-mail Highlight a phone number in a message and press N. move e-mail to personal folder After you read the e-mail, press Menu > Move > folder. delete a mail account Press Start > Messaging, scroll to the e-mail account, then press Menu > Delete. Note: You cannot delete your Text Messages, MMS, or Exchange server e-mail accounts. empty deleted items folder Press Start > Messaging > e-mail account, press Menu > Folders, scroll to Deleted items, then press Menu > Delete All.

instant messaging

To use instant messaging (IM):
Find it: Start > Windows Live > Sign in to Windows Live.
Follow the prompts to accept the Windows Live terms and conditions and sign into an account. For more details, visit get.live.com/wl/all.

entertainment

take & send a photo
Press e to open the camera viewfinder: 2 Press e or the center key s to take a photo. Your device saves the picture and shows it in the viewfinder. 3 Close the viewfinder or open the camera options menu.

IMAGE AREA

Pictures & Videos
To close the viewfinder, press O. You can open your stored picture by pressing Start > Pictures & Videos.

877 Thumbnails

1.0x Menu
To open other camera options, press Menu: To delete the photo and return to the active viewfinder, select Delete. To send the photo, select Send via Multimedia Message, or select Send and then choose an e-mail account.
Tip: In the camera viewfinder, press Menu to adjust picture settings such as mode, brightness, resolution, zoom, white balance, and flash. 1 Point the camera lens at the photo subject.
To send the photo with e-mail, select Send > E-mail.

self portrait

5 Press e to activate the camera. Press Menu > Mode > Timer. Press e to start the 5 second delay. Aim the camera lens at yourself. When you hear the camera shutter sound, your device takes the photo and shows it in the viewfinder.
To send the photo with Bluetooth wireless, select Send via Bluetooth.
To use the picture as the home screen, select Use as Home Screen.
To edit the picture, select Edit. To view image properties, like the filename, select Properties.

Connection Name: Leave this blank and select Next
On the General tab, click on Configure button under the modem name. Remove the checkmarks on Enable HW flow control, Enable modem error control, and Enable modem compression. Select OK. On the General tab, verify that phone number is *99#
Number to Dial: *99# and select Next Connection Availability: Anyone's Use and select Next
Remove the checkmarks for account name and password, default Internet connection. Select Next.
Select the Security tab, select Require secured password from the drop-down menu and check Show terminal window under Interactive logon and scripting.
If you do not plan to use your device as the default Internet connection, then do not check Make this the default Internet connection.
On the Networking tab, select PPP: Windows 95/98/NT4/2000, Internet from the Type of dial-up server I am calling drop-down menu.
If Microsoft Windows firewall is not enabled, do not check Turn on Internet connection firewall for this connection.
On the Networking tab, checkmark only Internet Protocol (TCP/IP) connection.
Check Add a shortcut to this connection to my desktop.

Select OK.

Open the newly created Dial-Up Connection and go to Properties.
Click on Dial. A black screen should appear. The dial-up connection is now established.
On your device, to return to ActiveSync mode for USB connections, press Start > Settings > Connections > USB Device Type > ActiveSync. Note: Once you are no longer using modem link, you may need to reactivate your computers proxy settings. Please check with your Internet provider.

Select Done.

Note: You might need to deactivate your computer proxy server settings to let modem-link access the Internet. To deactivate these settings, open your Web browser and select Menu > Tools > Internet Options > Connections > Settings > Proxy Server, then deselect Use a proxy server for this connection.

disconnect modem-link

To disconnect modem-link, youll need to perform steps on your computer and your device. On your computer: 1 Go to task bar and right-click on the Network Connection icon. 2 Select Disconnect.
Your computer disconnects the modem-link.

web browser

You can use the Internet Explorer browser to search and view the Web.
Note: Not all Web file formats are supported. To go to a Web page, press Action > Go to. Enter the address and press OK. To go to a link in a Web page, use the navigation key S to highlight the link and then press the center key s. To change connection options, press Menu > Tools > Settings > Connections. To change browser display options such as Show Pictures or Zoom Level, press Menu > View.
Find it: Start > Internet Explorer
Your browser homepage appears.

Page Name

1.4. Microsoft Windows 2003. If Microsoft Outlook 2002 is included with your Device, the following terms apply to your use of Microsoft Outlook 2002: (i) regardless of the information contained in Software Installation and Use section of the online EULA you may install one (1) copy of Microsoft Outlook 2002 on one (1) computer to use, exchange data, share data, access and interact with the DEVICE, and (ii) the EULA for Microsoft Outlook 2002 is between Motorola and the end user - not between the PC manufacturer and end user. 2. Speech/Handwriting Recognition. If the Software includes speech and or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors. Neither Motorola nor its suppliers shall be liable for any damages arising out of errors in the speech and handwriting recognition processes. 3. Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. 4. Single DEVICE. The Device Software is licensed with the DEVICE as a single integrated product. The DEVICE Software may only be used as part of the DEVICE, notwithstanding any installation of the DEVICE Software on removable media.
5. Single EULA. The package for the DEVICE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the DEVICE Software. 6. Rental. You may not rent or lease the SOFTWARE. 7. Software Transfer. You may not permanently transfer any of your rights under this EULA with regard to the DEVICE Software or Desktop Software, except as permitted by the applicable Mobile Operator. In the event that the Mobile Operator permits such transfer, you may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the Software is an upgrade, any transfer must include all prior versions of the SOFTWARE. 8. Termination. Without prejudice to any other rights, Motorola or Microsoft may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts. 9. Security Updates. The SOFTWARE may include digital rights management technology. If SOFTWARE does contain digital rights management technology, content providers are using the digital rights management technology (Microsoft DRM) contained in the SOFTWARE to protect the integrity of their content (Secure

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.
Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has Rated for Hearing Aids printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. The ratings are not guarantees. Results will vary depending on the users hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

Hearing Aids

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Information from the World Health Organization
Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your childrens RF

WHO Information

exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int./peh-emf

Product Registration

Online Product Registration: direct.motorola.com/hellomoto/ Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.

Registration

Export Law Assurances
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation

Export Law

or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
Caring for the Environment by Recycling

Recycling Information

This symbol on a Motorola product means the product should not be disposed of with household waste.
national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling

Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved
Disposal of your Mobile Device Packaging and Users Guide
Product packaging and users guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label:

Perchlorate Label

Perchlorate Material special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate. There is no special handling required by consumers.
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: Monitor accessKeep your mobile device with you and do not leave it where others may have unmonitored access. Lock your devices keypad where this feature is available. Keep software up to dateIf Motorola or a software/application vendor releases a patch or software fix for your mobile device which updates the devices security, install it as soon as possible. Erase before recyclingDelete personal information or data from your mobile device prior to disposing of it or
turning it in for recycling. For step-by-step instructions on how to delete all personal information from your device, see the section entitled master clear or delete data in this users guide. Note: For information on backing up your mobile device data before erasing it, go to www.motorola.com and then navigate to the downloads section of the consumer Web page for Motorola Backup or Motorola Phone Tools. Understanding AGPSIn order to comply with emergency caller location requirements of the FCC, certain Motorola mobile devices incorporate Assisted Global Positioning System (AGPS) technology. AGPS technology also can be used in non-emergency applications to track and monitor a users locationfor example, to provide
driving directions. Users who prefer not to permit such tracking and monitoring should avoid using such applications.

* Wherever wireless phone service is available.
accessibility 31 accessory connector port 2, 3 ActiveSync 65 alarm 60 alert set 27 turn off 24, 33, 73 answer a call 17, 33 attachments 48 auto-lock phone 25 battery indicator 22 battery life, extend 12, 30, 61 Bluetooth connection 58, 60 Bluetooth indicator 21 Bluetooth remote 63 Bluetooth wireless 61 bonding (See Bluetooth wireless) caller ID 35, 58 camera 52, 54 camera key 2, 3 cancel message 45 center key 2, 3 certificate management 74 codes 25 conference calls 38 contacts 36, 57 copy files 62 copy message text 44 cut message text 44
calculator 60 calendar 59 call answer 17, 33 end 17 forwarding 40 make 16 call timers 40
background 28 backlight 30 battery 15
date, 28 delete program 25 dial a phone number 16
dialed calls 33 display 20, 30 download e-mail messages 49 download message objects 49
global access look up 45 GPS 21, 35
linking (See Bluetooth wireless) lock phone 25 Low Battery message 22 lowercase 23
e-mail 42, 46, 47 attachment 48 signature 47 emergency number 35 end a call 17 end key 2, 3, 17 enter numbers 23 text 23 export regulations 97
handsfree speaker 39 headset jack 2, 3 hearing aids 95 home screen 20, 28 hyperlink, in a message 41
make a call 16, 41 master clear 32 master reset 32 media player 32 menu icons 20 menu indicator 20 menu key 2, 3 menu shortcuts 37 message indicator 21 messages attachments 48 overview 42 reading 47, 48 replying 48
IM 51 Incoming Call message 35 instant messaging 51 international access code 36 ISP 46
filter 34 forward calls 40 forward message 48

language 31

sending 46 text message 46 Microsoft license agreement 79 missed call 34 Missed Calls message 34 modem 68 multimedia message 42, 47, 48
optional feature 11 over the air (OTA) 65 owner information 32
recent calls 33 redial 34 remote control 63 remove program 25 reply 48 return a call 34 ring style indicator 22 ring style, setting 27 ringer ID 35, 57 ringer volume 31 roam indicator 21
pairing (See Bluetooth wireless) paste message text 44 PC remote 63 perchlorate label 98 personalize 31 phone number 18 photo 52 picture ID 35, 58 power key 2, 3, 16 priority 45 profile 27 program open 10
navigation key 2, 3 networking 68 number. See phone number numbers 23 numeric entry mode 23
safety information 86 safety tips 99 security lock 25 send and receive messages 42 send key 2, 3, 16 shortcuts 37 side scroll keys 2, 3

welcome
Technology promised to make things easier. but then it gave you more to dophone calls, e-mails, music, photos, videos, the Internet, and more. Its time to take back control. Its time to meet the MOTO Q 9h. A Smart Business MoveRely on Windows Mobile software, enabled for leading corporate e-mail solutions as well as viewing and editing of Microsoft Office documents.

business edition

Superior ConnectivityConnect with HSDPA and Bluetooth wireless 2.0. For more: www.motorola.com/support/Q9

Quick Start Guide

Note: Before using your phone for the first time, be sure to review the important safety information in the users guide. Periodically review this information so you remember how to safely use your phone.

tips & tricks

e-mail & messages

set up e-mail

To. lock keypad open recent calls open quick options play music or games on an airplane
Do this. Press X, then f. Press N. To return a call, use the navigation key to scroll to the call, then press N. Press and hold X. To keep using your games and music on a flight, turn off your network and Bluetooth services. Press and hold X until the quick list appears, then select Wireless Manager > All. Press Start > Settings > Power Management, then choose how long your phone waits for the Backlight time out on battery (the display turns dim), and how long it waits for the Display time out (the display turns off).
E-mail service depends on your e-mail and phone network service providers. If you have problems setting up e-mail or synchronizing, please visit www.motorola.com/support/Q9 or call the Motorola Customer Support Center at 1-800-657-7576 (United States and Canada) or 1-888-390-6456 (TTY/TDD United States for hearing impaired).
set up Exchange server e-mail
Note: To get the information requested in these steps, contact your companys system administrator.
Press Start > ActiveSync, then press Menu > Add Server Source. Enter your e-mail address and check Attempt to detect Exchange Server settings automatically, then press Next. Enter your User Name, Password, and the servers Domain, then press Next. If your device finds your server settings, it tells you. You just have to press Next.

save your battery

www.motorola.com
If your device doesnt find your server settings, or if you skip the automatic detection, you can enter the settings provided by your companys system administrator: Enter the Exchange Server Address (if necessary, check This server requires an encrypted (SSL) connection), then press Next.
Choose if you want to synchronize Contacts, Calendar, Email, and Tasks, then press Finish. Press Sync to synchronize with the Exchange server.
set up MSN or Hotmail e-mail
Press Start > Windows Live > Sign in to Windows Live. Note: If your network service provider does not offer Windows Live, use the standard e-mail set up procedure.
Enter your e-mail address and password, then press Next. Choose the options you want, then press Next. When synchronization is complete, press Done.

set up standard e-mail

text entry
Press b in a text entry view to select an entry mode: entry modes
Press Start > Messaging > Setup E-mail. Enter your e-mail user name and password, then press Next. Your device tries to retrieve your account settings from your e-mail provider. If your device finds your account settings, it tells you. You just have to press Next. If your device doesnt find your account settings, it gives you a chance to enter them. To get this information, contact your e-mail provider.

Enters the letter shown on a key (such as Q). Enters the small symbol or number on the next key pressed (such as !), then returns to the previous text entry mode. Enters the small symbols and numbers on the keys until you press b again. To delete characters, press D. To start a new line, press j. To enter capital letters, press k. Press it once for just the next letter, or twice for all letters. To choose from a list of international characters and other symbols, press b then k. 7
Enter your name (the messages you send will show up as From this name), then press Next. Choose how often you want your device to check for new e-mail, then press Finish.

accessories

EQ7 Wireless Hi-Fi Stereo Speaker

H12 Bluetooth Headset

S280 Wired Stereo Headphones

T605 Car Kit

microSD Memory Card

Desktop Cradle

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service providers network. Additionally, certain features may not be activated by your service provider, and/or the providers network settings may limit the features functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this users guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation. 2008 Motorola, Inc. All rights reserved. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the users authority to operate the equipment. Manual Number: 68000201249-A