Motorola QIP7216 Manual
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Hybrid QAM/IP HD Set-Top Terminal
The Motorola QIP7216 decodes digital standard- and high-definition MPEG-2 and MPEG-4 video formats transmitted via QAM or IP Its integrated dual-tuner digital video recorder (DVR) offers watch-and-record. capability. The QIP7216 supports embedded IP networking using Multimedia Over Coax Alliance (MoCA) technology. The resulting IP connectivity enables communication with other set-tops throughout the home and VoD over IP. Features Dual 64/256 QAM tuner supports standard- and high-definition MPEG-2 and MPEG-4 formats Embedded IP networking over coaxial cable using MoCA technology Two-way IP data communication Powerful (MIPS) RISC processor Out-of-band data receiver Full range of industry-standard video, audio, and data outputs (for details, see Specifications) Dolby 5.1 and 7.1 digital audio Macrovision copy protection Front-panel LED display with navigation buttons CableCard interface Switched accessory outlet Embedded IP networking supports high bandwidth data applications Maintain a list of recorded programs May be used as a home media server to enable viewing of recorded programs on set-tops throughout the home via MoCA Advanced hardware platform supports feature-rich applications and graphics Supports typical digital TV functionality, including the interactive program guide (IPG), video on demand (VoD), and commercial-free, CD-quality music Benefits Superior all-digital video and sound quality for a true home theater experience Record many hours of SD and HD programming Process QAM and IP video transports
Watch what you want, when you want! Watch and record select programs Schedule multiple recordings through the interactive program guide (IPG) Watch two programs and easily switch between them using the remote control Record one program while viewing another program Watch a recorded program while recording two other programs
SPECIFICATION SHEET QIP7216
SPECIFICATIONS Input frequency Video (QAM) IP Home network Outputs HDTV Standard TV Audio Data Component video (Y Pb Pr), IEEE 1394, HDMI S-Video, composite video, RF remod (optional) Left/right baseband, optical and coaxial S/PDIF USB 2.0, 10/100Base-T Ethernet SATA (optional) 54 to 860 MHz 1125 to 1525 MHz MoCA-compliant Digital input level 64 QAM 256 QAM RF Data carrier Frequency Bandwidth Level IP Data Carrier Frequency Bandwidth Level Operating temperature 15 to +15 dBmV 12 to +15 dBmV QPSK-modulated Agile receiver 70 to 130 MHz 1.5 MHz 15 to +15 dBmV MoCA 1125 to 1525 MHz 50 MHz 0 dBm 15 C to 40 C (59 F to 104 F) 5 to 95% (noncondensing) 105 to 125 VAC, 60 Hz 30 W nominal at 115 VAC 17 in. (43.23 cm) W.02 10.78 in. (27 cm) D.38 2.75 in. (7 cm) H.lbs.
Memory DRAM Flash CPU Minimum Video Video resolution 256 MB standard unified 32 MB 400 MIPS
AC voltage Power dissipation
MPEG-2 and MPEG-4 Size 480i, 480p, 720p 1080i, 1080p Up to 720 x bit Weight
Graphic resolution Colors
Certain features may not be activated by your service provider, and/or their network settings may limit the features functionality. Additionally, certain features may require a subscription. Contact your service provider for details. All features, functionality, and other product specifications are subject to change without notice or obligation.
Motorola, Inc. 101 Tournament Drive, Horsham, Pennsylvania 19044 U.S.A. www.motorola.com MOTOROLA, the Stylized M logo, and MediaCipher are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Lice al Do boratorie Licensing Corporation. Dolby, Dolby Digital, ProLogic, and the double-D symbol are trademarks of Dolby Laboratories. Macrovision is a registered trademark of Macrovision Corporation. ovision ation. All other product or service names are the property of their respective owners. Motorola, Inc. 2008. All rights reserved.
553697-001-a - 0K
O PE RA T ION M A NUAL
IMPORTANT SAFETY INSTRUCTIONS
Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
IMPORTANT SAFETY CONSIDERATIONS
The QIP7200 Series requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data. Be sure to follow these requirements during transportation and installation. The plug is the mains disconnect device. It shall remain readily accessible and operable.
During Transportation to the Subscriber Home
Transport the cable terminal in its shipping box or an equally padded container. Do not expose the terminal to rain or moisture.
Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings. Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40 C (104 F). Place the terminal on a flat surface not prone to vibration or impact. Do not install the terminal in an area where condensation occurs. To prevent the temporary loss of guide data and cause a temporarily non-responding terminal, do not plug the AC power cord into a switched power outlet. To avoid shock and vibration damage to the internal hard drive, do not move the terminal while it is plugged in. To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting power before moving the terminal.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by Motorola for compliance could void the users authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC DECLARATION OF CONFORMITY
Motorola Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044, 1-215-3231000, declares that the QIP7200 Series receiver complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
Canada Industry Canada (IC)
This Class B digital device complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (LICENSE) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (SOFTWARE) PROVIDED WITH MOTOROLAS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A RECEIVER). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, PRODUCT), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. The Software includes associated media, any printed materials, and any on-line or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software. You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws. The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorolas rights under United States copyright law.
Congratulations on receiving a Motorola QIP7200 Series High-Definition All-Digital Dual Tuner Receiver, one of the most advanced interactive digital receivers available today. Motorola has merged the extraordinary features of digital cable the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and commercial-free, CD quality music with the flexibility of a dual tuner digital video recorder (DVR) and the incredible picture quality and sound of High-Definition TV (HDTV). This receiver includes an Entertainment Package that enables a direct digital connection to consumer audio and video devices through IEEE-1394-DTV and HDMI interfaces. The receiver is fully equipped with a factory-installed hard drive for hours of DVR functionality, which includes the capability of recording two highdefinition (HD) programs, or watching one while recording another. This User Guide introduces you to the basic features, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. Please take a few moments to read through this User Guide; the configuration diagrams, on-screen menu description and troubleshooting section will help you make the most of your home entertainment experience. To determine which features are provided in your service area, please check with your local operator. They will be happy to provide instructions for these optional services.
USB 2.0 High-Speed connector Cursor menu navigation Menu displays the menu Info provide information for selected operations Power turns the receiver on and off (standby) Messages indicator is lit when a message is waiting On indicates power is on when lit Remote indicator is lit when remote control is in use Record indicator is lit when the DVR is recording Select used for selecting menu options Option used for menu options Guide displays the program guide Channel scrolls up or down through the channels
* Availability of certain features is dependent upon application support.
5 6-15 16
Cable In Connects to cable signal from your service provider RF Out Ch 3/4 modulated audio/video (SDTV) to TV or VCR IR remote input M-Card Inserted M-Card Serial Service only Digital Audio (S/PDIF) Provides Dolby Digital 5.1 audio or PCM output S-Video Connects to S-Video (SDTV) input of TV or VCR Video/Audio Out Composite Video (SDTV) /L/RAudio outputs Component video output (HDTV) YPbPr connections HDMI High-Definition TV (HDTV) connector eSATA* External Serial ATA disk interface USB* 2.0 High-Speed peripheral device connection IEEE-1394 Audio and video device connection Ethernet* Network connection Power cord connector
2 OPERATION Turning Power On and Off
Press POWER on the front panel or remote control to turn the QIP receiver on or off (standby). When using the remote control, be sure it is in set-top mode before pressing POWER.
You can change channels in three ways: Press CHANNEL + or on the front panel of the QIP receiver or the remote control to step through the channel selection. Enter the number of the channel you wish to view using the number keys on the remote control. Select the channel in the Interactive Program Guide.
Adjusting the Volume
Press VOLUME + or on the remote control to adjust the volume. When you adjust the volume, the volume scale is displayed on the screen. Press MUTE on the remote control to toggle the sound on and off. For best audio quality, use the remote control to set the QIP receiver to approximately three quarters of the maximum volume level and then adjust the audio levels on external devices such as your TV or A/V receiver.
Interactive Program Guide
The Interactive Program Guide displays information about TV programs and enables you to access features such as Parental Control or Pay-Per-View. Interactive program guides can vary with each service provider. Refer to the Interactive Program Guides instruction manual for detailed instructions.
The M-Card is required to view cable television programs, previously recorded programs on the DVR, or interactive on-demand programs. The M-Card should not be removed.
3 DIGITAL VIDEO RECORDER (DVR) What is a DVR?
The QIP7200 Series is equipped with an internal hard drive for DVR (Digital Video Recorder) functionality (depending on your model), which provides the ability to record both Standard-Definition TV (SDTV) and High-Definition TV (HDTV) programs. Storage time varies based on the video format and specific channel. DVR offers the ability to control your viewing experience by pausing (time shifting) live TV and providing trick playback modes (pause, fast forward, slow forward, fast rewind, slow rewind). You may experience a slight delay between time-shifted and live TV. With the QIP7200 Series receiver, you can: Record Programming. The total hours of recorded content will vary based on the storage capacity of your specific QIP model and type of content (digital SD or HD) being recorded. Maintain a Personal Program Library. Accessed by using the Interactive Program Guide (IPG). Control Live TV. Pause, rewind, and fast-forward live TV. Simultaneously Watch Two Programs. Watch two programs and easily switch between them using the swap key on your remote control. (Dependent upon program guide support and provided remote control.) Simultaneous Watch and Record. Record one program in the background while viewing another live broadcast at the same time. Simultaneously Record Two Shows. Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program. Watch a program recorded on your DVR while recording up to two other programs at the same time. You can also easily switch from viewing the pre-recorded program and either of the programs youre recording.
4 OPTIMIZING YOUR QIP RECEIVER FOR HIGH-DEFINITION TV
The QIP7200 Series outputs HD video through its YPbPr (component), HDMI, or IEEE-1394 connectors. This section describes how to optimize standard and HD video based on your HDTV and personal preferences. If you use the IEEE-1394 output, no adjustments to the settings are required. For a TV with an HDMI connection, be sure the TV is on and connected to the QIP receivers HDMI out connector before adjusting the settings. Motorola recommends using HDMI cables less than 20 meters long. You can use your on-screen menu to configure your HD settings for TV type, HDMI and/or YPbPr video output, and closed captioning. To optimize the output settings: 1. Be sure your QIP receiver is plugged into a power outlet and connected to your TV. 2. Power off the QIP receiver and then immediately press the MENU key on the front panel. If your TV is on, the on-screen menu lists the settings you can configure:
Use your remote control or the cursor keys on the front panel to navigate the on-screen display: Press the and keys to highlight the setting you wish to change. Press the key to select an option for that setting. To exit the setting and move to another setting, use the and keys. To exit the menu and save your settings, press the POWER or MENU key.
The HD settings are described in the table on the following pages.
The HDMI/YPbPr OUTPUT setting is displayed as YPbPr OUTPUT if you are not using the HDMI video connection. The user settings will also be displayed on the front panel display whether your TV is off or on. If the on-screen display menu does not appear on your HDTV screen, your TV may not support the default video output setting.
Setting TV Type Description Allows you to specify the style of television connected to the QIP receiver. Options include 16:9, 4:3 LETTERBOX, and 4:3 PAN SCAN. By default, the 16:9 option is selected. The options are used as follows: 16:9 designates that a widescreen television is connected to the QIP receiver. 4:3 LETTERBOX designates that a standard-screen television is connected to the QIP receiver and that widescreen programs should be scaled to fit the screen with black bars above and below the picture. 4:3 PAN SCAN designates that a standard screen television is connected to the QIP receiver and that widescreen programs should be cropped so that the picture fills the entire screen.
Allows you to specify the video output format of the QIP receiver for all content (when the 4:3 override setting is Off) or for all 480p, 720p, and 1080i content (when the 4:3 override is used). Options include 1080i, 720p, 480p, and 480i. By default, the 1080i option is selected. The options are used as follows: 1080i The QIP receiver will present programs in the High-Definition 1080i format (1920 x 1080 pixels). 720p The QIP receiver will present programs in the High-Definition 720p format (1280 x 720 pixels). 480p The QIP receiver will present programs in the Enhanced-Definition 480p format (720 x 480 pixels). 480i The QIP receiver will present programs in the Standard-Definition 480i format (720 x 480 pixels).
Some televisions may only support certain video formats. Please consult your televisions user manual for more information on format compatibility. The QIP receiver can detect when the HDMI connection is in use. If you are not using the HDMI connection on the QIP receiver, the HDMI/YPbPr Output setting will display as YPbPr Output in the User Settings Menu. 4:3 Override The 4:3 Override setting allows you to specify the video output format of the QIP receiver when it is tuned to a standard-definition program or playing back a standarddefinition program from the DVR. Options include 480i, 480p, Stretch, and Off. By default, the 480i option is selected. The options are used as follows: 480i The QIP receiver will present Standard-Definition programs in the Standard Definition 480i format (720 x 480 pixels). 480p The QIP receiver will present Standard-Definition programs in the Enhanced Definition 480p format (720 x 480 pixels). Stretch The QIP receiver will automatically stretch all Standard-Definition programs to a widescreen aspect ratio and present the video in the format designated by the HDMI/YPbPr Output setting. Note that the Stretch option is only available when the TV Type setting is 16:9.
Setting Description Off The QIP will create a widescreen version of a Standard-Definition program by adding black bars to the left and the right of the picture and present the video in the format designated by the HDMI/YPbPr Output setting.
Some televisions may only support certain video formats. Please consult your televisions user manual for more information on format compatibility. If the HDMI/YPbPr Output setting is 480i, the 4:3 Override feature is disabled and is no longer selectable in the menu. The 4:3 Override feature is available when the HDMI/YPbPr Output setting is 1080i, 720p, or 480p. Closed Caption Service Selection Turns closed captions off or on. The front panel display indicates the status of the closed captions. Defaults to DISABLED. Options are ENABLED or DISABLED. Sets the service used for closed captions: Font Size Font Style Digital: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE.
Sets the font size for closed captions. Defaults to AUTO. Options are AUTO, STANDARD, LARGE, or SMALL. Sets the font style for closed captions. Defaults to AUTO. Options are AUTO, MONO SERIF, PROPORTION SERIF, MONO NO SERIF, PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL. Sets the font color. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the opacity. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the edge appearance AUTO, NONE, RAISED, DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHT SHADOWED. The default is AUTO. Sets the edge color AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The default is AUTO. Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the background opacity for closed captions. Defaults to AUTO. Options are AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING. Sets the default settings for closed captions (AUTO) or the settings you have configured (USER). Defaults to AUTO. Options are AUTO or USER. To reset all User Settings to their defaults, select this option and press the key.
Font Color Font Opacity Font Edge Type Font Edge Color Background Color Background Opacity Settings Restore All Defaults
To exit the menu and save your settings, press the POWER or MENU key.
5 ON-SCREEN GRAPHICS
Your QIP receiver can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The QIP receiver overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid. On-screen graphics are not available on all video output combinations. On-screen graphics will not be displayed when you are using the IEEE-1394 connection on the rear panel of the QIP receiver.
6 CONNECTING YOUR QIP RECEIVER
Instructions and diagrams are included for the following connections: High-Definition Television (HDTV) A/V receiver Audio Stereo TV (SDTV) Stereo TV (SDTV) and Stereo VCR A/V receiver, TV, and VCR
Before you move or change components on your entertainment system, review the following: For basic cable connections, use 75-ohm coaxial cables equipped with F-type connectors. Disconnect power from your equipment before connecting or changing cable connections.
For information on connecting to an HDTV, see Video Connection Options on the next page. CAUTION!
Do not place anything on top of your QIP receiver, especially other home entertainment components. Be sure to provide adequate ventilation to prevent overheating.
Video Connection Options
The QIP receiver offers several different video connection options. Component video, HDMI, and IEEE-1394 allow you to view both High-Definition and StandardDefinition TV programming. Composite video, S-Video, and RF coaxial connections allow you to view only Standard-Definition TV programming. See Section 4 Connections for visual connection options. To determine whether your TV features component video, HDMI, IEEE-1394, S-Video, or composite video, check the manual supplied with your TV. Use the guidelines below to determine the best video connection for your home entertainment system. Note: Only (1) video connection to the TV is required. HD video can only be viewed with HDMI, IEEE-1394, or component video connections. HDMI or IEEE-1394 HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video.
If your TV has an HDMI input, this is for both audio and video. Connect an HDMI cable to the TV and to the HDMI connector on your QIP receiver. HDMI and IEEE-1394 outputs provide video and audio, so no separate audio connections are required if you plan to use your TVs speakers as the primary audio source. If your TV has a DVI input, connect a DVI-to-HDMI adapter or cable to the HDMI out connector on the QIP receiver and the DVI-HDTV connector on your TV. DVI does not provide audio. A separate audio connection must be made.
Component video (YPbPr) HDTV and SDTV The YPbPr connectors on your QIP receiver provide HDTV and SDTV component video.
S-Video SDTV If a component video input is not available on your TV, use the S-Video connection.
Video (also referred to as composite video) SDTV If an S-Video input is not available on your TV, use the composite video (video) connection.
RF Output SDTV If no other input is available on your TV, the RF Output of the QIP7200 Series can be connected to the Antenna or Cable Input on your TV. The RF Output carries both video and audio. Set your TV to channel 3 or 4.
Connecting Your QIP Receiver to an HDTV Video Only
Note: Only (1) HDTV video connection needs to be made to an HDTV.
Connecting HDTV Video
Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the QIP receiver. Component Video (YPbPr) Connect the component video cables to the Y, Pb, and Pr connectors on your HDTV and QIP receiver. This connection supports only the high-definition video connection between the QIP receiver and the HDTV. To connect the audio connections for your HDTV, proceed to the following page. To connect your audio connections for an A/V receiver, go to Connecting Your QIP Receiver to an A/V Receiver Audio. Note: Be sure to match up each signal to the same connection on the TV, otherwise the colors will not appear correctly on your TV. HDMI If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers. Connect an HDMI cable to the TV and to the HDMI connector on your QIP receiver. If your TV has a DVI input, use the DVI connection for your video: Connect a DVI-to-HDMI adapter or cable to the HDMI out connector on the QIP receiver and the DVI-HDTV connector on your TV.
A DVI connection supports only the video connection between the QIP receiver and the HDTV. To connect the audio connections for your HDTV, proceed to the following page. To connect your audio connections for an A/V receiver, go to Connecting Your QIP Receiver to an A/V Receiver Audio. If you have an audio/video receiver and are not using your TVs speakers, go to Connecting Your QIP Receiver to an A/V Receiver Audio. DVI does not provide audio. A separate audio connection must be made. IEEE-1394 If your HDTV has an IEEE-1394 connector, you can use the IEEE-1394 for both your video and audio connection: Connect an IEEE-1394 cable to the IEEE-1394 connector on your HDTV and QIP receiver.
On-screen graphics will not be displayed when you are using the IEEE-1394 connection on the rear panel of the QIP receiver. If you have an audio/video receiver and are not using your TVs speakers, go to Connecting Your QIP Receiver to an A/V Receiver Audio.
Connecting Your QIP Receiver to an HDTV Audio
Note: Only (1) audio connection needs to be made to an HDTV.
Connecting HDTV Audio
Note: These connections are not required if you are using your TVs speakers and HDMI or IEEE-1394 connections. If your TV does not have digital audio inputs: Connect the stereo audio cable to the AUDIO L and R connectors on the QIP7200 Series receiver and the audio left and audio right connectors on the HDTV.
If your TV supports a digital audio input: If your equipment supports it, use the digital audio OPTICAL S/PDIF or COAXIAL S/PDIF outputs instead of the AUDIO L and R outputs. In most cases, S/PDIF offers better audio quality, including support for Dolby Digital 5.1 audio.
For information on configuring your QIP receiver settings, see Optimizing Your QIP Receiver for High-Definition TV.
Connecting Your QIP Receiver to an A/V Receiver Audio
Note: Only (1) audio connection needs to be made to an A/V Receiver.
Connecting an A/V Receiver Audio
There are several options available for audio connections to your A/V receiver: Digital audio (OPTICAL S/PDIF) Digital audio (COAXIAL S/PDIF) Stereo audio (AUDIO L AND R)
If your A/V receiver supports it, the optical (OPTICAL S/PDIF), coaxial (S/PDIF), or HDMI audio outputs may be used in place of the stereo audio outputs (AUDIO L and R). In most cases these outputs offer a higher level of audio quality, including support for Dolby Digital 5.1 audio. Digital audio optical (S/PDIF) Connect the optical cable to the digital audio optical connector on the QIP receiver and the optical connector on the A/V receiver. Digital audio coaxial (S/PDIF) Connect the digital audio cable to the digital audio connector on the QIP receiver and the DIGITAL INPUT COAX connector on the A/V receiver. Stereo audio Connect the stereo audio cable to the AUDIO L and R connectors on the QIP receiver and the AUDIO LEFT and AUDIO RIGHT connectors on the A/V receiver. HDMI Connect an HDMI cable to your A/V receiver and to the HDMI connector on your QIP receiver.
These video connection methods do not support HD video. If you have an HDTV, see Connecting your QIP Receiver to an HDTV Video Only on page 17.
7 RECORDING YOUR CONNECTIONS
Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the QIP receiver before connecting or changing cable connections. Do not place another component or object on top of the QIP receiver.
S-Video CableCARD FiOS TV IN RF TV OUT IR Remote Input Digital Audio Audio Left Pb HDMI USB 1394 Firewire SWITCHED 105-125 V 60 Hz 4 A MAX 500 W MAX Video Out Y Ethernet
Optical Audio Serial
INPUT CABLE/ ANTENNA IN AUDIO VIDEO OUTPUT AUDIO VIDEO
HDTV / Standard-Definition stereoTV
CABLE/ ANTENNA IN
ToTV L R L R
L CD IN
AUDIO OUT COAXIAL OPTICAL L R VIDEO OUT
IN TAPE 1 OUT
DIGITAL AUDIO ANALOG
AUDIO L DVD CABLE/TV VIDEO 2 TV/MONITOR OUTPUT IN VCR OUT VIDEO S-VIDEO SPEAKER CONNECTORS OPTICAL R VIDEO VIDEO S-VIDEO DIGITAL AUDIO COAXIAL
External hard drive
Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate.
In addition to high-quality audio and video, the QIP receiver has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking. Your QIP receiver may be equipped with the interface connections illustrated, but their functionality depends on the services offered by your service provider.
Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.
Problem The QIP receiver will not power on Possible Solution The QIP receiver may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. Verify that the AC power cord is connected to the QIP receiver and an AC outlet. Unplug the QIP receiver from the AC outlet, plug it back in, and then press the POWER button. If the QIP receiver is connected to a switched outlet on another unit, verify that that unit is powered on. Unplug the power cord from the QIP receivers AC outlet, plug it back it in, and then press the POWER button. It is recommended to use an unswitched outlet, if possible. Press the POWER button on the QIP receiver front panel instead of the remote control. The batteries in the remote control may be depleted. Verify that the remote control is in set-top mode. Verify that there are no obstructions between the remote control and the QIP receiver. Aim the remote control directly at the QIP receiver front panel, not the TV or VCR.
The remote control does not work
The angle between the remote control and the QIP receiver may be too large. Stand in front of the QIP receiver and not too far to either side. There is no audio when viewing channels Press and release operation keys one at a time, firmly and deliberately. Try changing channels using the buttons on the QIP receiver front panel. Check the batteries in the remote control. Install new batteries if needed. Verify that the mute button on the QIP receiver or the remote control has not been pressed. Press mute on the remote control to restore sound. If the QIP receiver audio output is connected to the TV, verify that the mute button on the TV has not been pressed. If the QIP receiver audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed. Verify that you have the correct cables for the audio connections. Verify that the audio cables are firmly connected between the QIP receiver and the audio playback device (TV, receiver, DVD player, etc.).
There is no audio from the center and/or surround speakers of a home theater receiver connected to the QIP receiver
Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio. Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the QIP receiver and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II, Dolby Pro Logic). Verify that the receiver is properly configured to work with all connected speakers.
Problem There is no video on the TV screen
Possible Solution Verify that the TV is powered on and set to the appropriate input source for the QIP receiver. Verify that the QIP receiver is powered on and tuned to an authorized cable channel. Verify that all video cables between the QIP receiver and the TV are firmly connected. Verify that the coaxial cable feed is firmly connected to the QIP receiver and the wall jack. If the QIP receiver video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source. If the QIP receiver video output is connected to a TV through an HDMI connection, power off the TV and then power off the QIP receiver. Wait one second and then power on the devices.
Not all HDTVs can display every output format (1080i, 720p, 480p, or 480i) available on the QIP receiver. To select a different format: 1. 2. 3. 4. No graphics or program guides appear on the TV screen No closed captions display Ensure that your QIP receiver is plugged into a power outlet and is turned off. Press the MENU key on the front panel. Your settings are displayed on the QIP receiver front panel display. Press the and keys to display the HDMI/YPbPr OUTPUT setting. Press the key to cycle through the available output formats until a picture displays on the TV.
If you use the IEEE-1394 connection, on-screen graphics, including closed captions and program guides, are not displayed by the QIP receiver. On-screen graphics and captions may still be overlaid by your TV, if enabled. Alternatively, use HDMI or component video instead. Verify on the User Settings menu that closed captions are enabled on the QIP receiver. Verify that closed captions are enabled on the TV. Note: Closed captioning may not be available on the current program.
There are black bars to the right and left of the picture
Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). If the QIP7200 is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu.
Many HD programs are broadcast in pillar-box format with black bars to the left and right of the picture. These programs are broadcast in 16:9 HD formats even though the video is not 16:9. There are black bars above and below the picture All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the QIP7200 is tuned to a 4:3 program. Set the TV TYPE to 4:3 Pan-Scan. This enables the QIP7200 to remove the black bars above and below the picture when possible.
Some SD programs are broadcast in the letterbox format with black bars above and below the picture. Some widescreen TVs offer a zoom feature that may be able to remove the black bars (see your TV manual for information about zooming 4:3 video).
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