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About This Guide
This guide describes the basic features of your Motorola wireless phone.

Optional Features

This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in all geographical areas. Contact your service provider for more information.

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Optional Accessories
This label identifies a feature that requires an optional Motorola Original accessory.

Installing the SIM Card

Your Subscriber Identity Module (SIM) card contains your phone number, service details, and phonebook/message memory. 6
Caution: Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt.

Battery Tips

Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and battery chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. 7
New batteries or batteries stored for a long time may take more time to charge. When charging your battery, keep it near room temperature. When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator. Getting Started Never expose batteries to temperatures below -10C (14F) or above 45C (113F). Always take your phone with you when you leave your vehicle. It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, please read the battery safety information in the Safety and General Information section included in this guide.

Installing the Battery

Your phone is designed to use only Motorola Original batteries and accessories.

Charging the Battery

New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
Action 1 Plug the travel charger into the bottom of your phone. 2 Plug the other end of the travel charger into the appropriate electrical outlet. 3 When your phone indicates Charge Complete, remove the travel charger. Tip: You can safely leave the travel charger connected to your phone after charging is complete. This will not damage the battery.

Turning Your Phone On

Action 1 Press and hold o for 2 seconds to turn on the phone.

Power Key

2 If necessary, enter your SIM card PIN code and press the OK key to unlock the SIM card. Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. 3 If necessary, enter your 4-digit unlock code and press the OK key to unlock the phone. 10

Adjusting Volume

Press up or down on volume keys to: increase or decrease earpiece volume during a call turn off an incoming call alert increase or decrease the ringer volume setting when the home screen is visible Tip: At the lowest volume setting, press the down volume key once to switch to vibrate alert. Press it again to switch to silent alert. Press the up volume key to cycle back to vibrate alert, then ring alert. Getting Started

Volume Keys

Making a Call
Press 1 keypad keys 2 n 3 o To dial the phone number make the call end the call and hang up the phone when you are finished

Answering a Call

When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press 1 n 2 o Getting Started To answer the call end the call and hang up the phone when you are finished
Viewing Your Phone Number
To view your phone number from the home screen, press M #. While you are on a call, press M > My Tel. Numbers. Note: Your phone number must be stored on your SIM card to use this feature. To store your phone number on the SIM card, see page 45. If you do not know your phone number, contact your service provider.

Highlight Features

You can do much more with your phone than make and receive calls! This section describes some of your phones highlight features.
Taking and Sending a Photo
Press j to display the camera viewfinder:
Press S up or down to zoom in or out.

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IMAGE AREA Photo Viewfinder Memory Used:70% BACK CAPTURE

Remaining Memory

Press S left or right to change brightness.

Take a photo.

Press M to open Pictures menu. Return to previous screen.
Point the camera lens at the photo subject, then: Press 1 CAPTURE key 2 STORE key To take a photo view storage options If you choose to store the photo, continue to step 3. Highlight Features or DISCARD key 3 S delete the photo and return to the active viewfinder scroll to Send in Message, Store Only, Apply as Wallpaper, Apply as Screen Saver, or Apply as Phonebook Entry perform the storage option of your choice

4 SELECT key

Press M to open the Pictures Menu when the camera is active. The Pictures Menu can include the following options: Option Go To Pictures
Auto-Timed Capture Pictures Setup View Free Space
Description View pictures and photos stored on your phone. Set a timer for the camera to take a photo. Open the setup menu to adjust picture settings. See how much memory remains.

Recording Video Clips

Voice Dialing a Number

Press and release the voice key, and say the entrys name (within 2 seconds). Note: To voice dial a phonebook entry you must first record a voice name for the entry (see page 20). 21
Sorting Phonebook Entries
Press M > Phonebook, press M > Setup > Sort by, then select whether you want to sort the phonebook list by Name, Speed No., Voice Name, or Email. When sorting by name, you can view All numbers or just the Primary number for each name. To set the primary number for a name, see page 68. Highlight Features 22
Viewing Entries By Category
Press M > Phonebook, press M > Categories, then select whether you want to view All entries, entries in a predefined category (Business, Personal, General, VIPs), or entries in a category you created. To set the category for a phonebook entry, see page 68.

Setting Picture ID View

Press M > Phonebook, press M> Setup > View by > Picture.
Learning to Use Your Phone
See page 1 for a basic phone diagram.

Using the Display

The home screen displays when you are not on a call or using the menu. You must be in the home screen to dial a phone number.
Date Recent Calls Phonebook Left Soft Key Label
STYLES Service Provider 10/15/03

Messages

CAMERA
Browser Clock Right Soft Key Label

Menu Indicator

Press the 5-way navigation key (S) left, right, up, or down to select one of the menu feature icons. If you select a menu icon by mistake, press o to return to the home screen. Note: Your home screen may look different from the display shown above. For example, your service provider may hide the menu feature icons to allow a better view of 23
the wallpaper image. You can still select the menu icons when they are hidden from view. To show or hide the menu icons, see page 70. The H (menu) indicator indicates that you can press the menu key (M) to enter the main menu. Labels at the bottom corners of the display show the current soft key functions. Press the left or right soft key to perform the function indicated by the left or right soft key label. Your phone can display an analog or digital clock in the home screen (see page 70). The following status indicators can display: Learning to Use Your Phone
4. Roam 1. Signal Strength 2. GPRS

5. Active Line

6. Messaging Presence
7. Message 10. Battery Level 9. Ring Style 8. Location
Service Provider 10/15/03

3. Data Transmission

STYLES CAMERA
1. Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the 0 (no signal) indicator or 0> (no transmit) indicator displays. 2. GPRS Indicator 24

5-Way Navigation Key

Using Menus
From the home screen, press M to enter the main menu.
Menu Key Enter menu system.

Games & Apps

Highlighted Menu Feature Icon
Left Soft Key Perform left function.

SELECT

Right Soft Key Perform right function.
5-Way Navigation Key Scroll up, down, left, or right. Press center to perform right softkey function.
End Key Exit menu without making changes.
Press S to scroll to and highlight a menu feature icon in the main menu. The following icons represent features that may display in the main menu, depending on your service provider and service subscription options. Icon Q Feature Games & Apps Office Tools Icon h w Feature Multimedia Settings

Icon n e

Feature Phonebook Messages

Icon s

Feature Web Access Recent Calls

Selecting a Menu Feature

To select a menu feature, starting from the home screen: Find the Feature M > Recent Calls > Dialed Calls
This example shows that from the home screen, you must press M, scroll to and select s Recent Calls from the main menu, then scroll to and select Dialed Calls. Press S to scroll, and the left/right soft keys to select the functions displayed in the bottom left and right corners of the display.
Selecting a Feature Option
Some features require you to select an option from a list:

Highlighted Option

Press BACK key to go back to previous screen.
Dialed Calls 10) John Smith 9) Lisa Owens 8) Adda Thomas 7) Jack Bradshaw 6) Mary Smith 5) Carlos Emrys 4) Dave Thompson 3) Lisa Owens BACK VIEW G
Press S to scroll down to other options. Press VIEW key to view details of highlighted option.

Press M to open sub-menu

Press S to scroll up or down to highlight the option you want. In a numbered list, press a number key to highlight the option. In an alphabetized list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list option. When an option has a list of possible values, press S left or right to scroll through and select a value. When an option has a list of possible numeric values, press a number key to set the value. Learning to Use Your Phone

Entering Text

Some features require you to enter information.
Entry Details Name: John Smith Category: General No.: 1-212-555-1212 $ Type: Work Store To: Phone Voice Name: Speed No.: 2 Ringer ID: None CANCEL CHANGE

Using the Smart Key

The smart key (see the diagram on page 1) gives you another way to perform many basic phone functions. It anticipates the next action you are likely to perform. For example, when you highlight a menu item, you can press the smart key to select it. The smart key usually performs the same function as the right soft key.
Using the External Display
When the flip is closed, the external display shows time and phone status information. It also displays messages to 40
notify you of incoming calls and other events. See page 23 for descriptions of the status indicators that may appear in the external display. Note: You cannot make or receive calls when the phone is closed unless you attach a headset.
Using the Handsfree Speaker
Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. When you activate your phones built-in handsfree speaker, you can talk to the other party without holding the phone to your ear. Press the SPEAKER key to turn the handsfree speaker on or off during a call. When you turn the handsfree speaker on, your phone displays Speaker On in the home screen. The handsfree speaker remains on until you press the SPEAKER key again or turn the phone off. Note: The handsfree speaker is disabled when you connect your phone to a handsfree car kit or headset accessory. Learning to Use Your Phone
Changing a Code, PIN, or Password
Your phones 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. 41
Your service provider may reset these codes before you receive your phone. If your service provider has not reset these codes, we recommend that you change them to prevent others from accessing your personal information. The unlock code must contain 4 digits, and the security code must contain 6 digits. You can also reset your SIM card PIN code, or PIN2 code if necessary. To change a code or password: Find the Feature Learning to Use Your Phone M > Settings > Security > New Passwords

Locking and Unlocking Your Phone
You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer. You can make emergency calls on your phone even when it is locked (see page 53).
Locking Your Phone Manually
Find the Feature M > Settings > Security > Phone Lock > Lock Now
Press 1 keypad keys 2 OK key
To enter your unlock code lock the phone

Unlocking Your Phone

Your phones unlock code is originally set to 1234. Your service provider may reset the unlock code to the last 4 digits of your phone number. At the Enter Unlock Code prompt: Press 1 keypad keys 2 OK key To enter your unlock code unlock your phone
Setting Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off: Find the Feature M > Settings > Security > Phone Lock > Automatic Lock > On
To enter your unlock code activate automatic lock
If You Forget a Code, PIN, or Password
Your phones 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. Your service provider may reset the unlock code to the last 4 digits of your phone number before you receive your phone. If you forget your unlock code, try entering 1234 or the last 4 digits of your phone number. If that does not work, at the Enter Unlock Code prompt: Press 1 M 2 keypad keys 3 OK key To display the unlock code bypass screen enter your security code submit your security code
Learning to Use Your Phone 44
If you forget your security code, SIM card PIN code, or PIN2 code, contact your service provider.

Setting Up Your Phone

Storing Your Name and Phone Number
To store or edit your name and phone number information on your SIM card:
> Settings > Phone Status > My Tel. Numbers

Center places the image in the center of the display. Tile fills the display with

SELECT key

S CHANGE key S
multiple copies of the image.
Fit-to-screen resizes the image, if necessary, to fit the display. confirm the layout setting save wallpaper settings

8 SELECT key 9 BACK key

Setting a Screen Saver Image
Set a photo, picture, or animation as a screen saver image. The screen saver image displays when the phone is on and no activity is detected for a specified time. The image shrinks to fill the display, if necessary. An animation repeats for 1 minute, then the first frame of the animation displays. Tip: Turn off the screen saver to extend battery life. Find the Feature M > Settings > Personalize > Screen Saver
Press 1 S 2 CHANGE key 3 S up or down Setting Up Your Phone
To scroll to Picture open the picture viewer scroll to a picture/animation Scroll to (None) to turn off the screen saver image. select the image scroll to Delay set the delay interval scroll to the inactivity interval that triggers the screen saver confirm the delay setting save the screen saver settings

Setting Display Skin

Change the look and feel of your phones display by selecting a different skin setting. Find the Feature M > Settings > Personalize > Skin
Setting Display Brightness
Find the Feature M > Settings > Initial Setup > Brightness

Adjusting the Backlight

Set the amount of time that the display and keypad backlights remain on. Find the Feature M > Settings > Initial Setup > Backlight Setting Up Your Phone

Setting Display Timeout

Set the display to turn itself off when no activity is detected for a specified time. Find the Feature M > Settings > Initial Setup > Display Timeout

Conserving Battery Power

Some networks and phones include a battery save setting to extend battery life. When this feature is activated, your
phone automatically turns off the keypad backlight when it detects that enough ambient light is available. Find the Feature M > Settings > Initial Setup > Battery Save

Setting Up Your Phone 50

Calling Features
For basic instructions on how to make and answer calls, see page 11.

Changing the Active Line

Dialing International Numbers
Calling Features Press and hold 0 to insert the local international access code (+) for the country from which you are calling.

Viewing Recent Calls

Your phone keeps lists of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new entries are added. Shortcut: Press n from the home screen to view the dialed calls list. Find the Feature Press 1 S 2 SELECT key M > Recent Calls
To scroll to Received Calls or Dialed Calls select the list

Press 3 S 4 n

To scroll to an entry \ means the call connected. call the entrys number Press and hold n for 2 seconds to send the number as DTMF tones during a call.

or VIEW key or M

view entry details Calling Features open the Last Calls Menu to perform various operations on the entry
The Last Calls Menu can include the following options: Option Store
Delete Delete All Hide ID/Show ID Send Message Add Digits
Description Create a phonebook entry with the number in the No. field. Delete the entry. Delete all entries in the list. Hide or show your caller ID for the next call. Open a new text message with the number in the To field. Add digits after the number. 55

Option Attach Number

Send Tones
Description Attach a number from the phonebook or recent calls lists. Send the number to the network as DTMF tones. Note: This option displays only during a call. Talk and then send a fax in the same call (see page 76).

Talk then Fax

Returning an Unanswered Call
Your phone keeps a record of your unanswered calls, and displays: X Missed Calls, where X is the number of missed calls Press 1 VIEW key 2 S 3 n To see the received calls list select a call to return make the call

Using the Notepad

The most recent set of digits entered on the keypad are stored in your phones notepad memory. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the notepad: Find the Feature 56 M > Recent Calls > Notepad

Press n or M or

STORE key
To call the number open the Dialing Menu to attach a number or insert a special character create a phonebook entry with the number in the No. field

Part Number: 6809476A21-O 2
Safety and General Information. 4 FDA Consumer Information on Wireless Phones. 10 Product Registration. 20 RF Energy Interference. 20 Export Law Assurances. 20 Wireless: The New Recyclable. 21 Wireless Phone Safety Tips. 23
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information in users guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Operational Precautions

To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures.

External Antenna Care

Use only the supplied or Motorola-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone. Do NOT hold the external antenna when the phone is IN USE. Holding the external antenna affects call quality and may cause the phone to operate at a higher power level than needed. In addition, use of unauthorized antennas may result in non-compliance with the local regulatory requirements in your country.

Phone Operation

When placing or receiving a phone call, hold your phone as you would a wireline telephone.

Body-Worn Operation

To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 inch (2.5 centimeters) from your body when transmitting.

For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted. 7

Blasting Caps and Areas

To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted Turn off electronic devices. Obey all signs and instructions.

Batteries

Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola original batteries and chargers. Your battery or phone may contain symbols, defined as follows: Symbol Definition Important safety information will follow. Your battery or phone should not be disposed of in a fire. Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Your battery or phone should not be thrown in the trash. Your phone contains an internal lithium ion battery.

LiIon BATT

What is FDA's role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio 10
frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following: Support needed research into possible biological effects of RF of the type emitted by wireless phones; Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: National Institute for Occupational Safety and Health Environmental Protection Agency Federal Communications Commission Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. 11
FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document.
What is FDA doing to find out more about the possible health effects of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radio frequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.

Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.
Do wireless phone accessories that claim to shield the head from RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike hand-free kits, these so-called shields may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal Trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim. 14
Motorola Limited Warranty for the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (Accessories) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (Software) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Quick Start Guide Motorola V555

Setting Up Voice Mail

Please to refer to the Welcome Guide, which you received with your phone, for full instructions on how to set up your voice mail service. For the Motorola v555, be sure to follow the Next Generation phone instructions and use 1111 as your temporary voice mail password.

Using Text Messaging

Text messaging is already active on your phone, and any messages you receive are FREE. This is means youre able to receive text messages from other wireless callers as well as info alerts for free from sites such as CNN.com, and the Weather Channel. PC users can also send emails (150 character maximum) to your phone using your 10-digit telephone number@gocbw.com as the email address. To illustrate, the format of your address looks something like this: 5135551212@gocbw.com. To respond to text messages, its just a dime per message that you send, or you can get a money-saving text messaging plan if you become a frequent user. To switch to a text messaging plan at any time, simply call #TXT from your wireless phone and add the service using our automated ordering line. Note: If youre sending a message to a stored contact, the wireless number must contain 10 digits for the message to be sent successfully.
Cincinnati Bell Wireless Internet Services
If you subscribe to one of our Wireless Internet plans, there are a lot of added benefits you receive including a free Fuse email box, the ability to personalize your service and better rates on downloads and data usage beyond your selected plan. If you choose not to subscribe, you can still try Wireless Internet and pay-as-you-go using our more limited service. All the applications within this section require that you be connected to Cincinnati Bell Wireless Internet Service. To connect to CBW Internet Services, simply select Menu > WebAccess > Browser to access a menu of CBW Internet services. To customize your preferences using your PC, visit www.cincinnatibell.com/portal and click on My News. To customize your preferences using your phone, select My Info > More > Edit Settings. Note: Downloadable games have a fee when you download and the kilobytes used to download the game are deducted from your monthly data plan. Games that you play online are free, except the kilobytes used while playing are deducted from your monthly data plan.

Email Service Overview

Email To access your email, select the Email menu option within the Cincinnati Bell Wireless Internet services home page on your phone. You will see two options: 1) My Email or 2) Other Email My Email If you are an existing Cincinnati Bell email subscriber (Fuse, Zoomtown, etc.) you can receive your Fuse or Zoomtown email directly on your handset, using the same email box, same passwords, etc. Setting up My Email The directions will vary for those with and those without an existing Cincinnati Bell email box (Fuse, ZoomTown, etc). Those who DO NOT HAVE an existing Cincinnati Bell email box: Select My Email. You will be asked: Are you an existing Cincinnati Bell email (fuse.net, zoomtown.com) customer Select No and the following will appear: Set up your email address and password so you can take advantage of Fuse email while youre on the go. Select OK Next you will choose a user name and a password. Create your user name and a password. Passwords must be at least six characters long and must include at least one numeric character. Once you have successfully created a username and password, you will receive a confirmation message indicating your Fuse email box has been created. If youd like to access your email from a computer, you may do so by going to the following URL: http://webmail.fuse.net. You will need to enter your Username@fuse.net, as well as your password. Those who HAVE an existing Cincinnati Bell email box (Fuse, Zoomtown etc.). Select My email. You will be asked: Are you an existing Cincinnati Bell email (fuse.net, zoomtown.com) customer Select Yes Select Email Address: and enter your existing Cincinnati Bell email address (i.e. tsmith@fuse.net, or johndoe@zoomtown.com and password, both of which are case sensitive. To change the case, press the = key until you see abc mode instead of Abc mode. If you see a message asking Fetch redirected URL?, select Yes. Other Email Use this option if you have email with a different provider (than Cincinnati Bell), or you wish to check a secondary Cincinnati Bell email account (up to 5 secondary email boxes besides the primary set up in My Email can be accessed). Select the Other Email option, choose from one of the available options (Yahoo, MSN, etc.), and enter your email address and password. If your email service is not listed, visit your email providers website using the go to option and enter your Username and Password. If you have difficulty accessing your other email, contact your email provider for assistance.

Protecting Your Phone From Unauthorized Use
To protect your phone from unauthorized use, just follow these simple steps. Once activated, your phone will require the user to enter a password each time its turned on. Go to Menu > Settings > Security > SIM PIN To turn your PIN code request on, you will be prompted to enter a 4 to 8 digit phone code (that you create) Call Cincinnati Bell Customer Care at 1-888-391-3925 to obtain a PIN/PUK code to enter at the prompt. Note: You will have 10 chances to correctly enter this code. If you incorrectly enter it 10 times, you will see SIM Blocked and should visit your nearest Cincinnati Bell Wireless location to purchase a new SIM card.