DIGITAL WIRELESS TELEPHONE

User's Guide >

Welcome
Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola V60i wireless phone.
Display Headset Jack Insert headset accessory for hands-free use. Left Soft Key Perform functions identied by left display prompt. Volume Keys Adjust earpiece and ringer volume. End Key End phone calls, exit menu system. Smart Key Select menu items, send and end calls. Power Key

Earpiece

Menu Key Status Light See incoming call and service status. Right Soft Key Perform functions identied by right display prompt. Voice Key Record voice notes, phonebook and shortcut names. Send Key Send and answer calls, view recent dialed calls list. Scroll Key Move through menus and lists. Microphone
Accessory Connector Port Insert charger and phone accessories.
Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starsh, and the Stylized Starsh Logo are registered trademarks of Starsh Software, Inc., a wholly owned independent subsidiary of Motorola, Inc. All other product or service names are the property of their respective owners. 2001, 2002 Motorola, Inc. All rights reserved. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modied, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual number: 6809439A83-O Cover number: 8988485L49-O

Menu Map

Recent Calls Received Calls Dialed Calls Notepad Call Times Phonebook Datebook Quick Dial Radio Messages Voicemail Create Msg Inbox Outbox Quick Notes Drafts Browser Alerts Shortcuts Voice Notes Browser Calculator Games Settings (see next page)

Settings Menu

Ring Styles Style Style Detail My Tones Phone Status My Tel. Number Active Line Battery Meter Other Information Connection Incoming Call In-Call Setup In-Call Timer Answer Options Security Phone Lock Lock Application Restrict Calls New Passwords Other Settings Personalize Main Menu Keys Greeting Banner Quick Dial Initial Setup Time and Date Auto PIN Dial Auto Redial Backlight Status Light Zoom TTY Setup Scroll Animation Language Contrast DTMF Master Reset Master Clear Network Car Settings Headset

Main Menu

Note: This is the standard phone menu layout. You or your service provider may have changed the menu layout or changed some feature names. Not all features may be available for all users. For example, the Radio feature on the main menu (left) is displayed only when the optional FM Stereo Radio Headset accessory is plugged into the accessory connector port on your phone (see phone illustration, page 1).
Shortcuts Change display zoom: Press M, then press and hold M Display my phone number: Press M # Dial voicemail number: Press and hold 1 Go to dialed calls list: Press N
Exit menu system: Press O

Contents

switch back to the rst call

Making a Three-Way Call

During a call, you can call and connect a third party for a three-way call. You cannot do this if you already have a call on hold. Press 1 keypad keys To dial the third partys number Note: Some networks may require you to press N rst. call the number connect the two calls end the entire call

To answer the new call

M > 5HFHLYHG &DOOV
or 'LDOHG &DOOV M > 0HVVDJHV M > 'DWHERRN

> 2WKHU ,QIRUPDWLRQ

Using the Menu
Selecting a Feature Option Navigating to a Feature
Use these keys to move through the menu system: Some features require you to select an item from a list:
Menu Key Enter the menu system, or open a sub-menu, when M appears in the bottom center of the display. Left Soft Key Perform the function shown in the lower left corner of the display (usually (;,7 or %$&.). Volume Keys Scroll up or down through menus and lists. End Key Exit the menu system without making changes, return to the idle display.
0DLQ 0HQX 5HFHQW &DOOV 3KRQHERRN (;,7 6(/(&7
Press %$&. (-) to go back to the previous screen. Right Soft Key Perform the function shown in the lower right corner of the display (usually 6(/(&7 the highlighted menu item). Press M to open the sub-menu.
'LDOHG &DOOV -RKQ 6PLWK 0DU\ 6PLWK %$&.

Highlighted item

Press 9,(: (+) to view details of the highlighted item.
Press S to scroll up or down to highlight the item you want. In a numbered list, press a number key to highlight the item.
Scroll Key Scroll up or down through menus and lists.

* and #

In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item.
Cycle through and set the value of the highlighted menu item.
Entering Feature Information
Some features require you to enter information:
The message center lets you compose and send text messages. A ashing cursor shows where text will appear:
Press S to scroll down to additional items.
(QWU\ 'HWDLOV 1DPH-RKQ 6PLWK 1R &$1&(/ &+$1*(
Flashing cursor indicates insertion point.
Press %52:6( (+) to view and insert a quick note.

&$1&(/

M %52:6(
Press M to open the sub-menu.
Press &$1&(/ (-) to exit without making changes. '21( (-) appears when you enter or edit information.
Press &+$1*( (+) to edit the information.
Press &$1&(/ (-) to exit without making changes.
Enter numbers or text with the keypad. When an item has a list of possible values, press * or # to scroll through and select a value.
When you enter text using the standard tap method, the ashing cursor changes to a block cursor, and the soft key functions change:

If you enter or edit information and do not want to save your changes, press O to exit without saving.
When an item has a list of possible numeric values, press a number key to set the value.
Block cursor indicates current highlighted character.

0VJ 7 '(/(7(

Press 2. (+) to accept and store the text.
After two seconds, the block cursor reverts to a ashing cursor and moves to the next position.
Press '(/(7( (-) to delete the character to the left of the insertion point.

Entering Text

Multiple text entry methods make it easy for you to enter names, numbers, and messages on your phone.

Using Tap Method

This is the standard mode for entering text on your phone. Press M from any text entry screen and select the 7DS 0HWKRG menu option. Do This 1 Press a number key one or more times 2 Continue pressing number keys 3 Press 2. (+) To select a letter, number, or symbol shown in the Character Chart on page 46 enter the remaining characters store the text when you are nished

Choosing a Text Mode

Press M from any text entry screen to select a text mode:
Let the phone predict each word as you enter it. See page 48. pressing a key one or more times. See page 44.

1XPHULF 6\PERO %URZVH

Enter numbers only. Enter symbols only. See page 47. Browse your phonebook or recent call lists to select a name or number.
Note: The text mode you select remains active until you change it by selecting another mode.
7DS 0HWKRG Enter letters, numbers, and symbols by

General Text Entry Rules

Press a number key repeatedly to cycle through its characters. See Character Chart on page 46.
The rst character of every sentence is capitalized. (Press S down to force the character to lowercase while it is highlighted by the block cursor). Your phone may support multiple languages. The current language setting determines whether a new message begins on the left or right side of the display.
Press a number key as many times as necessary to enter the desired character at ashing cursor location.

You can switch languages within a message. Press M to select the text mode and language you want to use.

Character Chart

%52:6(
Change letter in block cursor to uppercase or lowercase.
Use this chart as a guide for entering spaces, letters, numbers, and symbols with the tap method.
Press and hold a number key to cycle between text entry modes.
space. 1 ? ! , @ _ & ~ : ; " ( ) ' % $ a b c 2
d e f 3 g h i 4 j k l 5 m n o 6 p q r s 7 t u v 8 w x y z 9 + - 0 x * / \ [ ] = > < #
Move ashing cursor to the left or right in text message.
If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position. 45 46
Note: This chart may not reect the exact character set available on your phone.

Using Symbol Mode

Your phone provides an alternate way to enter symbol characters in a message. Press M from any text entry screen and select the 6\PERO menu option. Do This 1 Press a number key one time To display its symbol options at the bottom of the display
( ) [ ] { } ~ < > = $ # % * + - x * / = > < #
See Symbol Chart on page 47. 2 Press * or # highlight the symbol you want or
Using iTAP Software Predictive Text Entry Method
iTAP software provides a predictive text entry method that lets you enter a word using one keypress per letter.
Press the number key multiple times 3 Press 6(/(&7 (+)
Press M from any text entry screen and select the L7$3 menu option.
enter the symbol at the ashing cursor location

Enter Words

Do This 1 Press a number key one time To enter the rst letter of the word The letters associated with the key are shown at the bottom of the display. enter the rest of the word Alternative words and letter combinations are shown at the bottom of the display. The word choices are updated with each keypress.

Symbol Chart

Use this chart as a guide for entering characters in symbol mode.
space. ? ! , @ _ & ~ : ; " - ( ) ' % $ @ _ \ / : ; " & '
2 Press number keys (one per letter)
Do This 3 Press * or # 4 Press 6(/(&7 (+)
To highlight the word you want enter the word at the ashing cursor location A space is automatically inserted after the word.
Do This 2 Press * or # 3 Press 6(/(&7 (+), then press * 4 Continue to enter letters and highlight letter combinations
To highlight the letter or letter combination shift the text entry cursor to the left and lock the selected word portion spell the word
For example, to spell the word act, press 8. The display shows:
$FW &DW %DW $EX '(/(7(

6(/(&7

Press '(/(7( (-) to clear the last letter.

To scroll to the entry open the 3KRQHERRN 0HQX scroll to 'HOHWH select 'HOHWH conrm the deletion
Synchronizing with TrueSync Software
You can synchronize phonebook entries between your phone and computer or hand-held device with Starsh TrueSync software, a Motorola accessory product. See the TrueSync user guide for more information. 73 74
Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.

Datebook

The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. You can set the datebook to send a reminder alarm for specic events. Note: You must set the correct time and date on your phone to use the datebook. To schedule or review datebook events:

M > 'DWHERRN

Sorting the Phonebook List
You can sort your phonebook list by speed dial number (the standard), name, email address, or voice name. Note: The voice name sort is identical to the name sort, except that entries with voice name tags appear rst.
Press 1 M 2 S 3 6(/(&7 (+) 4 S 5 &+$1*( (+) 6 S 7 6(/(&7 (+)
To open the 3KRQHERRN 0HQX scroll to 6HWXS select 6HWXS scroll to 6RUW E\ select 6RUW E\ scroll to 1DPH, 6SHHG 1R, 9RLFH 1DPH, or (PDLO select the sort order

Week View

The datebook initially displays a calendar for the week. Lines or lled boxes indicate scheduled events.
Untimed event 12 hour window Exit the datebook

{ 129 129

7 : 7 ) 6
Days of week (press * or # to select) One-hour event

Go to selected day

Full day (12-hour) event scheduled
Press M to open the 'DWHERRN 0HQX

Day View

Select a day and press 9,(: (+) to see the days events.

Adding a Datebook Event

A title is required for a datebook event. All other information is optional. Note: You must create an event to use the reminder alarm.
M > 'DWHERRN > day M > 1HZ
Untimed event Down scroll arrow Return to previous screen

Day of week

V %GD\
Reminder alarm Event Show event details
Press 1 &+$1*( (+) 2 keypad keys 3 2. (+) 4 S

%$&.

A 0DULH M 9,(:

Event View

Select an event and press 9,(: (+) to see event details. 5 '21( (-)
To select 7LWOH enter a title for the event store the event title scroll to other elds and enter information as necessary You can set start time, duration, date, repeat interval, and reminder alarm. store the event

A 7+8 DP

0DULH PWJ DERXW QHZ SURGXFW %$&.
Reminder alarm Down scroll arrow Return to previous screen

Day and time

Event details Edit event
Changing Event Information
Press 1 * or # 2 9,(: (+) 3 S 4 9,(: (+) 5 (',7 (+)
To scroll to the day display the day view scroll to the event display the event view edit the event
Press 6 S 7 &+$1*( (+) 8 keypad keys 9 '21( (-)
To scroll to the information you want to change edit the information enter new information store the information

Deleting an Event

Press 1 * or # 2 9,(: (+) 3 S 4 M 5 S 6 6(/(&7 (+) 7 <(6 (-)
To scroll to the day display the day view scroll to the event open the 'DWHERRN 0HQX scroll to 'HOHWH select 'HOHWH conrm the deletion

Copying an Event

To scroll to the day display the day view scroll to the event open the 'DWHERRN 0HQX scroll to &RS\
8 keypad keys 9 } (+) 10 '21( (-) 11 S 12 '21( (-)
Your phone assumes you want to change the date, and displays the 'DWH eld. enter date information move to month, day, and year save the copy of the event scroll to and edit event information, if necessary store the information
copy the event conrm the copy
You can use your phone to listen to FM radio stations when the optional Motorola Original FM Stereo Radio Headset accessory is plugged into the phones accessory connector port.

Tuning a Station

Do This Press S or Press and hold S scroll to the next available stereo station To scroll to the next frequency
Turning the Radio On and Off
Press 5DGLR (+) To turn the radio on and off

Storing a Preset

Do This Press and hold a number key (1 to 9) To assign its preset number to the tuned station
Alternatively, you can use the following procedure:
Press 1 M 2 S 3 2Q (+) or 2II (+)
To open the menu scroll to 5DGLR turn the radio on or off

Selecting a Preset

Press a number key (1 to 9) To tune the station stored at the preset location
Note: The 5DGLR menu feature and soft key options appear only when the FM Stereo Radio Headset is plugged into the accessory connector port.
Sending and Receiving Calls With the Radio On
Your phone rings or vibrates as usual to notify you of an incoming call, message, or other event.
Do This Press ,*125( (-) Press $16:(5 (+) or Press the button on the FM Stereo Radio Headset microphone

To ignore the call answer the call Note: You can use the FM Stereo Radio Headset microphone to converse with the other party during a call

MessagesVoicemail

You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the networknot on your phone.
Storing Your Voicemail Number
Storing your voicemail number on your phone makes it easy for you to listen to new voicemail messages. In many cases, your service provider has already done this for you.
To end the call and resume the FM broadcast: Do This Press O or Press and hold the button on the FM Stereo Radio Headset microphone Turn the radio off before dialing outgoing calls from the phone keypad. You do not have to turn off the radio to dial emergency numbers, or numbers selected from your phonebook or recent call lists. Tip: To dial a recently called number, press N or the button on the FM Stereo Radio Headset microphone to go to the dialed calls list. For more information, see page 64. To end the call

Press 1 keypad keys

M > 0HVVDJHV M > 9RLFH0DLO 6HWXS
To enter your voicemail number Tip: You can store your PIN code with the voicemail number. See page 71. store the number

2 2. (+)

Your service provider additionally may store your voicemail number as phonebook entry number 1, so you can use one-touch dial to listen to your voicemail messages. If necessary, see page 68 to store your voicemail number for one-touch dial access.
Receiving a Voicemail Message
When you receive a voicemail message, your phone displays the & (voice message waiting) indicator and a 1HZ 9RLFH0DLO notication. Press &$// (+) To listen to the message

MessagesText

Text messages are brief messages that you can send and receive. Quick notes are pre-written text messages that you can incorporate into a message and
MessagesText MessagesVoicemail
send quickly. Your text message inbox must be set up before you can send and receive messages. The number of messages the inbox can hold depends on the length of the messages, and the number of other messages and drafts stored on your phone.
If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notication, listen to the message, or turn off your phone.

TTY Operation

You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phones headset jack and set the phone to operate in one of three TTY modes. Notes: Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to your phone. Set the phone volume to level 4 (middle setting) for proper operation. If you experience a high number of incorrect characters, adjust the volume as necessary to minimize the error rate. For optimal performance, your phone should be at least 12 inches (30 centimeters) away from the TTY device. Placing the phone too close to the TTY device may cause high error rates. Press 1 S 2 &+$1*( (+) 3 S 4 6(/(&7 (+)
> 2WKHU 6HWWLQJV > ,QLWLDO 6HWXS > 77< 6HWXS
To scroll to 77< 6HWXS change the TTY mode scroll to the TTY mode select the TTY mode
The 77< 6HWXS menu includes the following options: Option 77< 9&2

+&2 9RLFH

Description Transmit and receive TTY characters Receive TTY characters but transmit by speaking into the microphone Transmit TTY characters but receive by listening to the earpiece Return to normal voice mode
When your phone is in a TTY mode, the international TTY symbol and the mode setting are shown in the display. You can press 77<02'( (-) to change the mode setting.
Switch to TTY Mode During a Voice Call
Press 1 M 2 S 3 6(/(&7 (+) 4 S 5 6(/(&7 (+) To open the &DOO menu scroll to 77< 6HWXS display the 77< 6HWXS menu scroll to the TTY mode select the TTY mode

Automatic Answer

You can set your phone to automatically answer calls after two rings (four seconds) when connected to a car kit or headset.
Press 1 S 2 6(/(&7 (+) 3 S 4 &+$1*( (+) 5 S 6 6(/(&7 (+)

> 2WKHU 6HWWLQJV

Return to Voice Mode
To return to normal voice mode, select 9RLFH from the 77< 6HWXS menu as described on page 122.
To scroll to &DU 6HWWLQJV or +HDGVHW select the feature scroll to $XWR $QVZHU select $XWR $QVZHU scroll to 2Q or 2II conrm the setting

Hands-Free Use

You can purchase an optional Motorola Original hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Note: You cannot answer incoming voice calls when your phone is in data or fax mode. Any voice calls you receive are treated as unanswered calls. To return a voice call, reset your phone to voice mode as described on page 132.
To select 1H[W &DOO scroll to 1RUPDO reset your phone
Your phone also reverts to normal voice operations when you turn it off and then turn it back on.

Transfer the Data or Fax

Your phone noties you when the data or fax call arrives, and transfers the call to the connected device. Use the application running on the device to answer the call.

Security

Assigning a New Code or Password
Your phones unlock code is originally set to 1234, and the security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information. The unlock code must contain four digits, and the security code must contain six digits. Notes: Your service provider may retain your phones security code for customer service purposes. In this case, you will not be able to use phone features that require you to enter the security code. If the unlock code is the only code you can change, the 1HZ 3DVVZRUGV menu is not available. In this case, change the unlock code by selecting: M > 6HWWLQJV > 6HFXULW\ > 3KRQH /RFN > 8QORFN &RGH. To change a code or password:
Press 1 S 2 &+$1*( (+) 3 keypad keys 4 2. (+) 5 keypad keys 6 2. (+) 7 keypad keys 8 2. (+)
To scroll to the code or password select the code or password enter your old code submit your old code enter the new code assign the new code re-enter the new code conrm the new code
If You Forget a Code or Password
If you forget your security code, contact your service provider. If you forget your unlock code, try entering 1234 or the last four digits of your phone number. If that does not work, do the following at the (QWHU 8QORFN &RGH prompt:
Press 1 M 2 keypad keys 3 2. (+)
To go to the unlock code bypass screen enter your security code submit your security code

> 1HZ 3DVVZRUGV

Locking and Unlocking Your Phone
You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer. You can make emergency calls on your phone even when it is locked. For more information, see page 33.

Problem I pressed the power key, but nothing happened.
Has the phone been damaged, dropped, or gotten wet? Was a non-Motorola battery or battery charger used?
The following refer to specic problems: Problem My phone was stolen. To whom should I report this? I forgot my password. Solution Report a stolen phone to the police and to your service provider (the company that sends you your monthly wireless service bill). See page 134.
The display says: (QWHU 8QORFN &RGH. How do I unlock my phone? My phone asks for an unlock code when I try to open a feature. My phone If you see t or y in the does not ring. display, then the ringer is turned off. See page 93.
Solution Be sure to press and hold P (the power key) until the display appears and you hear an alert. This could take several seconds. If nothing happens, check that a charged battery is installed. See page 18. Enter the factory-preset unlock code (1234), or the last four digits of your phone number. If this fails, call your service provider (the company that sends you your monthly wireless service bill). The application you want is locked. If you do not know the unlock code, see page 134.
Also, the ringer may be set to 6LOHQW even though your phone is set to an audible ring style. See page 93.
I cannot send/ receive calls.
Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display says 5HDG\ before making a call. Make sure that your antenna is fully extended and that you have a phone signal (see the Signal Strength Indicator item on page 25). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings. Your phone also may have the 5HVWULFW &DOOV feature turned on. If you know the unlock code, you can change this setting in the security menu (M > 6HWWLQJV > 6HFXULW\).
Problem My phone rings even though I selected the 6LOHQW (or 9LEUDWH) ring style. I tried to place a call and heard an alternating high/low tone.
Solution The ringer may be set to play a tone even though your phone is set to a silent ring style. See page 93.
Problem My phone has poor reception and drops calls.
Solution Make sure that your antenna is fully extended and is not bent or damaged. Also, make sure you have a phone signal (see the Signal Strength Indicator item on page 25). Stay clear of any obstructions such as bridges, parking garages, or tall buildings. While on a call, press the upper volume key. The display should show the volume increasing. Also, make sure that your phones earpiece is not blocked by its carrying case. Before you can use text messages, you must set up the message inbox. See page 86. To see the most recent calls you dialed or received:
I cannot hear others on my phone.
I cannot open my message inbox. How do I see the calls I sent or received?

to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certied to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.42 W/kg2, and when worn on the body, as described in this user guide, is 1.23 W/kg.2 (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. The FCC and Industry Canada have granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as being in compliance with the FCC and Health Canada RF exposure guidelines. SAR information on this model phone is on le with the FCC and can be found under the Display Grant section of: http://www.fcc.gov/oet/fccid after searching on FCC ID IHDT56AD1. You may also refer to Motorolas Web site: http://www.motorola.com/rfhealth
Specific Absorption Rate Data
Additional information on Specic Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. Additional related information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.

ITC01-064

Additional Health and Safety Information

http://phonefacts.net

The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones

Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap covers and cases. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer Two-Way Radio Accessories.
Limited lifetime warranty for the lifetime of ownership by the rst consumer purchaser of the product. Ninety (90) days from the date of purchase by the rst consumer purchaser of the product. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.
Products and Accessories that are Repaired or Replaced.

Exclusions

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certied Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modication. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modication in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or

163 164

(d) nonconforming or non-Motorola housings, or parts, are excluded form coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Software

Products Covered Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or oppy disk). Length of Coverage Ninety (90) days from the date of purchase.
Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided as is and without warranty.

Who is Covered?

This warranty extends only to the rst consumer purchaser, and is not transferable.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE