Nero StartSmart

1 1.1 1.2 1.4.1 4.1.1 4.1.2 4.2 4.2.1 4.2.2 4.3 4.3.1 4.3.2 4.3.3 4.3.4 4.4 4.4.1 4.4.2 4.4.5.1 5.2 5.3 5.4 5.6.7.1 7.2 7.3 7.4 7.5 7.Start Successfully About the Manual About Nero StartSmart Nero StartSmart Versions Starting Nero StartSmart Start Screen Quick Tasks Data Burning Burn Data Disc Screen Burning a Data Disc Audio Burning Audio Burning Screen Burning an Audio CD Audio Ripping Audio Ripping Screen Converting Audio CDs to MP3s Automatic Music Recognition Identifying Audio Files Copy Disc Copy Disc Screen Copying a disc Methods of Copying Tabs Music Tab Video, Photo Tab Data Tab Tools Tab Knowledge Center Tab Options Setting Up Newsfeeds Technical Information System Requirements Disc Types Disc Formats Audio Formats and Codecs Metadata Feed Formats Glossary Index Contact 41 42

Start Successfully

About the Manual
This manual is intended for all users who want to learn how to use Nero StartSmart. It is process-based and explains how to achieve a specific objective on a step-by-step basis. To make best use of this documentation, please note the following conventions: Indicates warnings, preconditions or instructions that have to be precisely followed. Indicates additional information or advice. 1. Start The number at the beginning of a line indicates a prompt for action. Carry out these actions in the order specified. Indicates an intermediate result. Indicates a result. OK Indicates text passages or buttons that appear in the program interface. They are shown in boldface. Indicates references to other chapters. They are executed as links and are shown in red and underlined. Indicates keyboard shortcuts for entering commands.

About Nero StartSmart

Nero StartSmart is an easy to use command center. It acts as an application launcher: You merely have to select the desired category (e.g. Music) and the desired task to automatically launch the corresponding application. In addition you can work directly with Nero StartSmart: So-called quick tasks provide frequently-used functions such as burning, ripping, and copying.

Nero StartSmart Versions

Nero StartSmart is available in versions with different features. In addition to the full Nero StartSmart version, there are other versions with restricted features. Nero StartSmart Essentials does not offer the following features:
Audio Burning Music title recognition with Gracenote (not included in standard functionality)
Start Successfully Features that are not available in the Essentials versions are indicated by the icon offers you upgrade possibilities, and gives information about it. Gracenote Plug-in You will need the Gracenote Plug-in to identify single audio files. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version. In addition, the encoding and decoding formats in Nero StartSmart Essentials are restricted. The mp3PRO plug-in is included as trial version. mp3PRO Plug-in You will need the mp3PRO Plug-in for unlimited MP3 and mp3PRO encoding/decoding. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version. The Knowledge Center tab in the Essentials version provides links to upgrade options and information about these options. Upgrading your Essentials version will give you the full version with all the functions. icon. The

Starting Nero StartSmart

The Nero StartSmart icon appears on your computer's desktop after installing Nero Multimedia Suite. Double-click the Nero StartSmart icon window. Nero StartSmart provides easy access to all Nero Multimedia Suite applications and, when installed, to Nero BackItUp & Burn and Nero Vision Xtra applications. to open the Nero StartSmart

Start Screen

Nero StartSmart start window
The following buttons are available: nero Multimedia Suite 10 Opens the Nero Web site www.nero.com where you can get more information about Nero products. Displays a menu in which you can open the options for Nero StartSmart, open the help and display online tutorials, and end the application. Displays a selection list of Nero applications and tools that can be opened directly by clicking them. Displays online help. The tabs in the top area of the screen provide quick and easy access to Nero applications. They are grouped into categories (Music, Video - Photo, Data, Tools) where frequently occurring tasks have been assembled. The Knowledge Center tab offers quick and easy access to Web sites where you can get support, view online tutorials or download manuals. The menu icons on the left side of the Nero StartSmart start screen each represent the socalled Quick Tasks. These are optimally pre-configured, frequently-used processes that can be run directly in Nero StartSmart without having to launch another Nero application. With
Start Screen Nero StartSmart you can burn a data disc, burn a music disc (e.g. an Audio CD), save audio files from an Audio CD to hard drive, or copy a disc. The News area at the bottom of the Nero StartSmart screen displays the news from the newsfeeds to which you have subscribed. The following buttons are available in the News area: News Opens the newsfeed options, where you can subscribe to newsfeeds. Displays the complete news from the newsfeed. Next Opens the next headline of a news item in the newsfeed.

Burn Audio Disc screen

The following setting options are available: Input field Title (CD-Text) Enter the desired name for the Audio CD to be burned. This text appears in the display of the playback device during playback. Only available when creating an Audio CD. Input field Artist (CD-Text) Enter the artist name for the Audio CD to be burned. This text appears in the display of the playback device during playback. Only available when creating an Audio CD. Input field Disc name Enter a name for the disc to be created. This text appears in the display of the playback device during playback. Only available when creating a Jukebox disc.
Quick Tasks Drop-down menu Destination drive Allows you to select the drive you would like to use for burning. The Image Recorder entry creates an image file that is initially stored on the computer under the path shown in the adjacent text field. The image can be burned to a CD later. The drop-down menu is available if there is more than one drive, or if the Image Recorder is enabled. Button Add Opens a window in which you can select audio files to be added to the content of your audio CD by clicking the mouse. Click the Open button to view the contents list of the Burn Audio CD screen. The capacity bar indicates the total length of the listed songs in minutes. Removes the selected entries from the contents list. Delete Button Burn Opens the options for the Audio Burning quick task. Starts the burn process or the creation of an image file.

Button

Image file An image refers to a single file on the hard drive that contains the image of a complete disc. Creating an image file is especially useful when you do not have an available recorder or a blank disc. Later on you can use an application like Nero Express to burn the image to disc. Further information can be found in the Nero Express manual. See also Options 35
4.2.2 Burning an Audio CD
In Nero StartSmart, you have the option of selecting audio files from your hard drive to burn an Audio CD that can be played on all standard playback devices. Before burning the Audio CD, the source files in various audio formats (e.g. MP4, or WMA) are automatically converted into the Audio CD format. Some CD players cannot play CD-RWs. Use CD-R discs to burn Audio CDs.
To burn an Audio CD, proceed as follows:
1. Click the Audio Burning menu icon.
The Audio Burning screen is displayed.

Audio Burning screen

2. Click the Audio CD option.
The Burn Audio CD screen is displayed.

3. Click the Add button.

4. Select the audio files that you want to burn to CD. You can select audio files from CDs or

from your hard drive.

5. Click the Add button.
The audio files selected are listed in the Burn Audio CD screen. A capacity bar displays
the total length of the music files to be burned to CD in minutes. The Add Files and Folders window stays in the foreground until you close it.

Burn Audio CD with Audio Files screen
If the capacity bar is displayed in green, all audio files on the CD can be burned. If the capacity bar is red, not all audio files fit on the CD. You have the option of deleting audio files from the list.
6. If you want to delete an audio file, choose the desired audio file and click the Delete button.
The selected audio file is removed from the list.
7. Select a burner from the Destination drive drop-down menu. 8. If you want to include a CD title, enter a name in the Title (CD-Text) input field. 9. If you want to include an artist, enter a name in the Artist (CD-Text) input field. 10. Click the Burn button.
A window is opened and prompts you to insert a blank recordable CD into the recorder.
11. Insert a blank recordable CD into the recorder and click the Load button.

12. Click the OK button.

You have burned an Audio CD that contains the selected audio files.

Audio Ripping

4.3.1 Audio Ripping Screen
The Rip Audio CD screen displays the audio files available on the Audio CD. You can save the audio files from an Audio CD to the hard drive. The files are encoded, i.e. converted into a format that the computer can read. The audio file is usually compressed. The Audio CD can be automatically identified with Gracenote. So-called metadata, i.e. information such as title, genre, and track title, is accessed by the Gracenote Media Database and associated to the tracks. That way you have audio files that are accurately and fully named after the encoding process. Gracenote Plug-in You will need the Gracenote Plug-in to identify single audio files. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version.

Rip Audio CD screen

The following setting options are available: Drop-down menu Source drive You can choose the drive in which the CD containing the tracks to convert was inserted.
Quick Tasks Drop-down menu Output file format You can choose the format in which the tracks should be saved. The following formats are available: AIFF Audio: An uncompressed audio file format with a large file size but high sound quality FLAC Audio: A lossless audio format with high sound quality MP3 Audio: Widely-used format that can be played by all standard computers and MP3 players Nero AAC: Format with an especially small file size and high sound quality OGG Vorbis: Format with a small file size and good sound quality WAVE: Quasi-standard for Microsoft systems You can choose the folder in which the tracks should be saved.

Input field Target directory Check box Enable ripping of each entire Audio CD in a row Button Edit Metadata
Saves the tracks from any number of Audio CDs, one after the other, in the selected target directory; a separate folder is created for the tracks from each Audio CD.
Opens the Edit meta data window. Here, you can edit the Audio CD metadata sent by Gracenote. You can enter the metadata if no entry for your Audio CD exists in the Gracenote Media Database. This metadata is sent to Gracenote, and added to the Gracenote Media Database. Sends a new query to the Gracenote Media Database and completes the Audio CD's metadata including artist, title name, and genre if a matching entry exists in the database. Selects the entire tracklist, i.e. all audio tracks.
Button Refresh Button Select All Button Unselect All Button Save
Deselects the entire tracklist.

Starts the save process.

Opens the options for the Rip Audio CD quick task.
Music recognition technology and related data are provided by Gracenote. Gracenote is the industry standard in music recognition technology and related content delivery. For more information, please visit www.gracenote.com.

See also Options 35

4.3.2 Converting Audio CDs to MP3s
mp3PRO Plug-in You will need the mp3PRO Plug-in for unlimited MP3 and mp3PRO encoding/decoding. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version.
To save the audio files from an Audio CD to the hard drive, proceed as follows:
1. Click the Audio Ripping menu icon.
The Rip Audio CD screen is displayed and a window asks you to insert an Audio CD

into a drive.

2. Insert an Audio CD into a drive and click the OK button. 3. In the Source drive drop-down menu, select the drive in which your Audio CD is located.
The disc is analyzed and the required information is sent to Gracenote. If an exact
matching entry is found in the Gracenote Media Database, that metadata will be used and displayed.
If several entries are found or the found entry is ambiguos, then the Matches window is
opened and the metadata records in question are displayed.
4. Select the metadata record that matches your Audio CD. 5. Click the Send New Data button if none of the metadata records match your Audio CD.
The Edit MetaData window is opened.

Edit Metadata

The Edit Meta Data window also opens if no matching entry is found in the database but you want to enter the metadata and make it available.
6. If necessary, edit the metadata, e.g. title, artist, album title, year, and genre. 7. Click the Advanced Options button if you want to add additional information.
The Gracenote MusicID Information window, which originates from Gracenote, opens.

After entering the additional information you have to close this window so that the Edit Metadata window is displayed again.
8. Click the Submit Data button.
If you have changed the Audio CD's metadata or filled it in for the first time, the changes
are sent to Gracenote and added to the Gracenote Media Database. The Edit Metadata window is closed and the information is passed on to the Rip Audio CD screen.
Rip Audio CD screen with audio files
9. Select the tracks that you want to save on the hard drive.
1. If you want to copy all files on the disc to your hard drive, click the Select All button. 2. If you want to deselect the files, click the Unselect All button. 3. If you only want to select individual audio files, enable the check box in front of the respective audio files.
10. Choose a file format in the Output file format drop-down menu. 11. Click the Browse button and choose a target directory in which the audio files should be

saved.

12. Click the Rip button.
The selected audio files are copied and converted into the selected file format. A folder
with the name of the album is created inside the desired folder. The audio files are saved in this folder and named by artist and title. Metadata that is identified with Gracenote is written to the audio file. A progress bar at the bottom left of the screen and information on the screen show the progress of the copy process. After the copy process is finished, a window is opened with the message "Ripping was successful!".
Quick Tasks If you want to save audio files from several Audio CDs, enable the Enable ripping of each entire Audio CD in a row check box. The copy process then runs automatically for the other Audio CDs as described here. The settings that you defined at the beginning are used. A dialog box is displayed at the end of the copy process and prompts you to insert another Audio CD or to cancel the operation. When automatically copying more than one Audio CD in a row, only the entire Audio CD can be copied.

You have copied audio files from one Audio CD to your hard drive in the required file format.
4.3.3 Automatic Music Recognition
With Gracenote MusicID Nero StartSmart can identify music files. So called metadata such as artist, title, and genre are accessed from the Gracenote Media Database and displayed in Nero StartSmart. The identified metadata is written to the music file and is then available. Identification is possible for single audio files as well as complete original Audio CDs. If the metadata of the Audio CD is not yet included in the database then you can enter it and make it available. The metadata is sent to Gracenote and added into the database. With Gracenote you can have audio files identified out of any sort of audio compilation. This is particularly useful when audio files are not named or are only partially named. The metadata that is made available by Gracenote is used for the compilation and is written into the audio files. In this way your music collection is correctly tagged with all information. During the following actions, original Audio CDs can be automatically identified in Nero StartSmart with Gracenote MusicID.
Copying Audio CD Saving Tracks from the Audio CD to Hard Drive Music recognition technology and related data are provided by Gracenote. Gracenote is the industry standard in music recognition technology and related content delivery. For more information, please visit www.gracenote.com.
4.3.4 Identifying Audio Files
You can have the added audio files in the music compilations identified with Gracenote and access metadata such as artist and title from the Gracenote Media Database. Gracenote Plug-in You will need the Gracenote Plug-in to identify single audio files. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version. To do this, proceed as follows:
1. Select the type of compilation to burn a music CD.
The compilation screen is displayed.
2. Add audio files from the hard drive to the music compilation. 3. Select one or more audio files in the compilation. 4. Right-click to open the context menu. 5. Select the Get Meta Data entry.
The audio files are analyzed and the required information is sent to Gracenote. The Edit

Meta Data window is opened. The metadata received by Gracenote is displayed in the New Info area.

Edit Meta Data window

6. If necessary, edit the metadata, e.g. track number, title, artist, album title, year, and genre. 7. Click the Apply button.
The Edit Meta Data window is closed. The metadata is written into the audio file and accordingly shown in Nero
StartSmart. If the Adjust all file name(s) check box is selected, the file on hard disk is renamed accordingly (if technically possible).

Copy Disc

4.4.1 Copy Disc Screen
You can copy a disc very quickly here. Just insert a disc and click Copy. If you have more than one drive, drop-down menus in which you can choose the source and destination drives are displayed.

Copy Disc screen

The following setting options are available: Drop-down menu Source drive Drop-down menu You can choose the drive in which the disc to be copied is inserted. Only available if you have more than one drive. You can choose the drive with the recordable disc to which you want to burn the copy. All drives connected to your computer are listed. You can
Quick Tasks Destination drive also select the Image Recorder entry to create an image of the disc to be copied, which can then be burnt to a disc at a later point in time. In this case, click the Browse button to choose the path in which to save the image file. The drop-down menu is available if there is more than one drive, or if the Image Recorder is enabled. Triggers the copying process or the process to create an image.

Button Copy

Opens the options for the Copy Disc quick task.
See also Options 35 On-the-fly Copying 28 Copy Over Image 28

4.4.2 Copying a disc

With Nero StartSmart you can copy a disc. That means you make an exact copy of a source disc and burn it to a target disc. If your source disc is an Audio CD, for example, your copy will be an Audio CD as well. Depending on your installed burner, you can copy CDs, DVDs or Blu-ray Discs. The target disc must be the same disc type as the source disc. For example, you can copy a DVD only to a DVD. In any case, Nero StartSmart will give you a message when the disc type does not match. To copy a disc, proceed as follows:

The disc burner must feature buffer underrun protection, or the drive must be capable of delivering the data sufficiently quickly. The read speed should be at least twice as fast as the write speed.
The read drive must be capable of delivering information on the number and type of sessions, otherwise Nero StartSmart may not be able to produce an exact copy.
If you want to copy Audio CDs, we recommend the copy image method because the quality of the read audio files can suffer depending on the drive. 4.4.3.2 Copy Over Image With the copy over image method, an image of the original disc is saved to a file first. The image file is then burned to a blank disc. Copying using copy over image takes longer, but it often produces better results. You must have sufficient storage space to use the copy over image method. The copy over image method is particularly suitable in the following situations:
Only one drive is available. You would like to make several copies of the same disc. You think it likely that read errors may have occurred on the source CD (for example because it is scratched). You attach importance to the best possible reproduction (particularly in relation to index positions and the quality of Audio CDs).
Frequently occurring tasks have been assembled on tabs in the Nero StartSmart categories. All tasks are linked to Nero applications, as mentioned in the task text. Detailed information about the individual applications is available in the respective manuals, which are available for download from www.nero.com free of charge. If you have not installed the respective application, the task will be unavailable. This status will be indicated by an exclamation mark. The tasks mentioned here only fully apply to the full version as not all applications may be available in the Essentials version. If an application is unavailable in your Essentials version, it will be indicated with an upgrade icon. You can always upgrade your Essentials version at www.nero.com to get the full version with all the functions.
Music tab Contains the most important tasks for music, such as ripping, playing and burning Audio CDs, and recording and editing audio files. Video - Photo tab Contains the most important tasks for video and photo, such as creating and burning videos and slide shows, playing videos and slideshows, and converting movies. Data tab Contains the most important tasks for data, such as burning, copying, backup, and recovering. Tools tab Contains tools that can be used to test your drive performance, analyze your drives and your system, and reduce drive noise. Knowledge Center tab Offers links to Web sites where you can get support, view online tutorials, and download manuals. The Knowledge Center tab in the Essentials version provides links to upgrade options and information about these options. Upgrading your Essentials version will give you the full version with all the functions.

Music Tab

Here you can perform tasks regarding music.

Music tab

The following tasks are available: Play back and Organize Music Opens Nero MediaHub. Here, you can play back your audio files in a convenient manner and also create playlists.
Rip and Burn Opens Nero Burning ROM. Here, you can create, burn, and rip Audio Music Advanced CDs. A wide range of file formats is supported. Mix Music and Digitize LPs and Tapes Edit and Record Music Opens Nero SoundTrax. Here, you can create music mixes in a virtual music studio with the help of wizards.
Opens Nero WaveEditor. Here, you can edit and record music using a variety of filters and sound optimization methods.

Video, Photo Tab

Here you can perform tasks regarding video and photo.

Video - Photo tab

The following tasks are available: Create Video and Photo Slide Show Play back Multimedia Opens Nero MediaHub. Here, you can easily create videos and slide shows. Opens Nero MediaHub. Here, you can play back your video files and pictures in a convenient manner.
Create Video and Opens Nero Vision. Here, you can create videos and slide shows. Photo Slide Show For your project you can set advanced options, such as multi track Advanced editing, and various professional effects and menus. Convert Video Opens Nero Recode. Here, you can convert DVD-Videos to different video formats.

Data Tab

Here you can perform tasks regarding data.

Data tab

The following tasks are available: Burn and Copy Data Back up Data Opens Nero Express. Here, you can select the files for a data disc and burn them to CD, DVD, or Blu-ray Disc. Opens Nero BackItUp. Here, you can choose files to back up and then initiate the backup process. You can also enable Autobackup, for instance, which will perform automatic backups of your data. Opens Nero Burning ROM. Here, you can select the files for a data disc and burn them to CD, DVD, or Blu-ray Disc. Advanced options can be applied to burn projects (e.g. defining the character set or splitting large files to multiple discs with the Nero DiscSpan compilation type). Opens Nero RescueAgent. Here, you can quickly and easily recover files from storage media that, for instance, has been damaged by scratches or cannot be read correctly due to age.

Burn and Copy Data Advanced

Restore and Recover

Tools Tab
Here you can perform tasks with Nero tools.

Tools tab

The following tasks are available: Disc Drive Performance Test Opens Nero DiscSpeed. Here, you can test the speed and performance of your media or recorder and view the results in a graph or test log.
System Opens Nero InfoTool. Here, you can call up information about the Configuration and most important features of installed drives, inserted discs, installed Analysis software, and much more. You obtain detailed data on drive properties such as firmware, buffer size, serial number, production date and the current DVD region code for DVD drives. Furthermore, Nero InfoTool tells you the name and version number of the operating system, the installed burning applications, and the hardware configuration of the computer. Restore and Recover Opens Nero RescueAgent. Here, you can quickly and easily recover files from storage media that, for instance, has been damaged by scratches or cannot be read correctly due to age.

Knowledge Center Tab

The Knowledge Center tab provides direct links to manuals, the tutorial of the month, the Nero community, and information about other Nero products, e.g. useful plug-ins.

Knowledge Center tab

The Knowledge Center tab in the Essentials version provides links to upgrade options and information about these options. Upgrading your Essentials version will give you the full version with all the functions.

Options

In the Options window, you can define settings for the quick tasks and Nero StartSmart. Use the button > Options to open the window.

Options window

The following entries are available: Data Burning Displays the Data Disc Burning Options screen. You can select the burn speed here and choose whether the data should be checked after burning. Displays the Burning Options screen. In this screen you can select the burn speed and determine whether the data should be checked after burning - separately for Audio CDs and Jukebox CDs. Displays the Audio Ripping Options screen. You can specify the file format, the encoding quality, the read speed, and enable the Gracenote database. The Gracenote database is enabled by default. Copy Disc Displays the Copy Disc Options screen. You can select the burn speed, specify whether the data should be checked after burning, and whether the burn process should be simulated prior to burning. In addition you can specify whether the on-the-fly method should be used. You can also specify the storage path for the image file when copying over an image.

You have subscribed to the new newsfeed. The newsfeed is displayed in the Userdefined newsfeeds list.
6. If you want to cancel a newsfeed subscription:
1. Select the respective entry from the list in the Newsfeed Options window. 2. Click the Unsubscribe button. 3. Confirm your choice in the displayed dialog box. You have unsubscribed from a newsfeed. You have set up newsfeed. The news items of the newsfeed you have subscribed to will be displayed in the News area in the Nero StartSmart screen.

Technical Information

System Requirements
Nero StartSmart is part of the Nero product you have installed. Its system requirements are the same. Detailed system requirements of this and all other Nero products can be found in the Support section on our Web site www.nero.com.

Disc Types

CD DVD Blu-ray - burning only You can find more information on Blu-ray support at www.nero.com/link.php?topic_id=416. The actual entries that are available and the actual disc types (e.g. DVD) to which can be written depend on the selected recorder.

Disc Formats

Data CD/DVD/Blu-ray Disc Jukebox Audio CD/DVD/Blu-ray Disc Audio CD Nero Image (NRG) CUE-Image [Import only] ISO-Image

Audio Formats and Codecs

Advanced Audio Coding (AAC, M4A, MP4) Audio Interchange File Format (AIFF, AIF) Compact Disc Digital Audio (CDA) Moving Picture Experts Group-1 Audio Layer 3 (MP3) Moving Picture Experts Group-4 (MP4) Nero AAC (MP4, M4A) Resource Interchange File Format WAVE (WAV, WAVE) Windows Media Audio (WMA)
Free Lossless Audio Codec (FLAC) OGG Vorbis (OGG, OGA) mp3PRO Plug-in You will need the mp3PRO Plug-in for unlimited MP3 and mp3PRO encoding/decoding. The plug-in can be added to Nero Multimedia Suite. You can obtain the plug-in at www.nero.com. The plug-in is already included in the full version.

Metadata

Advanced Streaming Format (ASF) Moving Picture Experts Group-1 Audio Layer 3 (MP3) OGG Vorbis (OGG, OGA) Resource Interchange File Format WAVE (WAV, WAVE) Windows Media Audio (WMA) ID3 Tags (v1.1/v2)

Feed Formats

Nero StartSmart supports text feeds. Rich Site Summary (RSS 1.0) Really Simple Syndication (RSS 2.0) Atom Syndication Format (ASF 1.0)

Burning.. 12 Select burn speed... 35 Verify disc after burning.. 35
Data.. 32 Knowledge Center... 34 Music.. 30 Tools... 33 Video - Photo.. 31

Essentials.. 5

Gracenote.. 19, 23

Image Recorder.. 36

Manual, conventions.. 5

Contact

Nero StartSmart is a Nero AG product.

Nero AG

Im Stoeckmaedle Karlsbad Germany

Internet: Help: Fax:

www.nero.com http://support.nero.com +892 8499

Nero Inc.

330 N Brand Blvd Suite 800 Glendale, CA 91203-2335 USA
Internet: Help: Fax: E-mail:
www.nero.com http://support.nero.com (818) US-CustomerSupport@nero.com

Nero KK

Rover Center-kita 8F-B, 1-2-2 Nakagawa-chuou Tsuzuki-ku Yokohama, Kanagawa Japan 224-0003

Internet: Help:

www.nero.com

http://support.nero.com

Copyright 2010 Nero AG and its licensors. All rights reserved.

Manual Nero RescueAgent

Copyright and Trademark Information This document, like the software described therein, is provided as a license and may only be used or reproduced in accordance with the licensing agreement. The contents of this document, as well as the associated software, is subject to change without prior notice. Nero AG rejects any responsibility for the correctness of the contents of this document and rejects any claims that transcend the clauses of the guarantee agreement. This document and all of its contents are protected by copyright and are the property of Nero AG. All rights reserved. In addition, this document contains material that is protected by internationally valid copyright. This document may not be reproduced, transmitted, or transcribed in whole or in part without the express written permission of Nero AG. Please keep in mind that existing graphics, pictures, videos, music titles or other materials that you may wish to insert or transcribe into projects may be protected by copyright. The unauthorized use of this type of material in your projects may violate the rights of the owner of the copyright. Make sure that you obtain all necessary authorizations from the owner of the copyright. Unless you own the copyright, have permission from the copyright owner or your actions fall under the "fair use" provisions of copyright law, you may be violating national or international copyright laws. The transcribing, duplication, modification or publication of copyright-protected material may lead to claims for damages and the enforcement of other legal measures against you. If you are unsure of your rights, you should contact your legal advisor. 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Nero RescueAgent

Table of contents
1 1.1 1.2 1.3 3.4.1 4.5.7 7.1 7.2 7.3 7.Start Successfully About the Manual About Nero RescueAgent Working with Nero RescueAgent Starting The Program Start Screen Select Storage Media And Scan Level Files Found Screen Select Specific Files / Show Only Specific Files Window Select Files to Recover Process Completed Screen Save Log File End Screen Technical Information System Requirements Supported File Systems Key Combinations Versions of Nero RescueAgent Glossary Index Contact 21

Start Successfully

About the Manual
This manual is intended for all users who want to learn how to use Nero RescueAgent. It is process-based and explains how to achieve a specific objective on a step-by-step basis. To make best use of this documentation, please note the following conventions: Indicates warnings, preconditions or instructions that have to be precisely followed. Indicates additional information or advice. 1. Start The number at the beginning of a line indicates a prompt for action. Carry out these actions in the order specified. Indicates an intermediate result. Indicates a result. OK (see) [] Indicates text passages or buttons that appear in the program interface. They are shown in boldface. Indicates references to other chapters. They are executed as links and are shown in red and underlined. Indicates keyboard shortcuts for entering commands.

About Nero RescueAgent

With Nero RescueAgent you can quickly and easily recover files from storage media which, for instance, have been corrupted by scratches or cannot be read correctly due to ageing. The following storage media are supported by Nero RescueAgent.
CD DVD Hard drive USB stick Memory card Floppy
For multisession disks and disks formatted for the UDF file system capable of packet writing, Nero RescueAgent also provides the option of recovering deleted files and older file versions.
Working with Nero RescueAgent
The Nero RescueAgent Assistant helps you to restore files in just a few steps. The following individual steps are necessary.

Select storage medium and scan level. Search storage medium for files that can be restored. Select files to be restored and define storage location for files. Start Restore. Save log file. (optional)
Then you can either start a new scan, scan the storage medium again, restore files or end Nero RescueAgent. See also Select Storage Media And Scan Level 8 Select Files to Recover 12 Save Log File 14

Starting The Program

To start Nero RescueAgent, proceed as follows:
1. If you use the Nero Multimedia Suite and have Nero StartSmart available:
1. Click the Nero StartSmart icon. The Nero StartSmart window is opened. 2. Click the button. The list of Nero applications is displayed. 3. Select the Toolbox > Nero RescueAgent entry in this selection list. The Nero RescueAgent window is opened.
2. If you use Nero BackItUp & Burn:
1. Click the Nero BackItUp icon. The Nero BackItUp window is opened. 2. Click the Nero RescueAgent button. The Nero RescueAgent window is opened. You have started Nero RescueAgent.

Start Screen

In the start screen of Nero RescueAgent, you can select the storage medium from which to restore data. In addition you can choose between a fast and a deep scan.

Start screen

The following setting options are available: Drop-down menu Selects the storage medium from which data is to be restored. Drive/media from which to recover data: Option button Fast scan Option button Deep scan Selects the faster scan. The fast scan searches only the FAT file system of the storage medium. With the aid of the fast scans, deleted files and older file versions are found. Selects the deep scan. The deep scan searches the whole storage medium. With the deep scan you will find individual faulty meta-file entries, corrupted files, unreadable sectors as well as files that have been deleted and that are no longer visible in the FAT file system. The deep scan takes much longer than the fast scan. Opens the Help window and displays information on program and version number.

Button Help

Start Screen Button Next Starts the search for files that can be recovered.
Select Storage Media And Scan Level
To select the storage medium and the scan level, proceed as follows:
1. Insert the desired disc into the drive or connect the desired storage medium to your

computer.

2. Select the storage media from the Drive / media to recover data from drop-down menu. 3. Select the desired scan level.
The fast scan only searches the FAT file system of the storage medium. The fast scan finds deleted files and older file versions. The deep scan searches the whole storage medium. With the deep scan you can find individual faulty meta-file entries, corrupted files, unreadable sectors as well as files that have been deleted and which are not visible in the FAT file system. The deep scan takes much longer than the fast scan.
4. Click the Next button.
The Fast Scanning or Deep Scanning screen is displayed. Progress can be followed
here. After completion of the search, the Files Found screen is displayed. See also Select Files to Recover 12 Start Screen 7

Files Found Screen

The Files Found screen lists all files that can be restored. If files can only to be partly restored, they are marked in yellow. If there is only a small probability that files can be restored, they are marked in red.

Files Found screen

The following setting options are available: Button Find Button Select Button Show Button Opens the Find file window which allows you to search for a specific file via its file name. Opens the Select specific files window. Here files can be selected according to particular criteria and problem categories can be chosen for restoring. Opens the Show only specific files window. Here files can be selected according to particular criteria and problem categories can be chosen for restoring. Opens the Browse For Folder window. Here you can define the folder in which the restored files are to be saved.
Recovers all files into the directory you have defined in the Browse Check box Recover all files into For Folder window. single directory
Files Found Screen Button Back Button Next Starts the recovery of the selected files. Only available when a storage locality for the files to be restored has already been defined. Returns to the start screen.
See also Select Files to Recover 12
Select Specific Files / Show Only Specific Files Window

In the Select specific files and Show only specific files windows, files can be selected and displayed in the Files Found screen. The files can be selected according to particular criteria and also problem categories, whereby an easy overview is obtained, even for long lists.
Select specific files and Show only specific files window
Files Found Screen The following setting options are available: Check Box All files Check Box All problems Check Box All normal files Check Box All deleted files Check Box All corrupted files Check Box Selects all corrupted files or shows them. Nero RescueAgent finds corrupted files only when the Deep Scan option has been selected in the start screen. Selects all files with incorrect file names or shows them. Selects all deleted files or shows them. Selects all files or shows files in which no faults have been found. Selects all files from all problem categories or shows them. Selects all files or shows them
All files with incorrect Nero RescueAgent finds files with incorrect names only if the file names Deep Scan option has been selected in the starting screen. Check Box All previous versions Check Box All recoverable files Check Box All unrecoverable files Check Box All selected files Check Box All files not selected Input field All or part of the file name Button Select Button Show Shows all selected files Only available in Show only specific files window. Shows all files that have not been selected. Only available in Show only specific files window. Enter a search term here which is to be searched for in the listed files in the Files Found screen. All files that contain the search term are listed or shown. Closes the Select specific files window and marks all the selected criteria and problem categories in the Files Found screen. Closes the Show only specific files window and shows all the selected criteria and problem categories in the Files Found screen. Selects all files that cannot be restored or shows them. Selects all files that can be restored or shows them. Selects all older file versions or shows them.
Files Found Screen Button Cancel Closes the Select specific files or the Show only specific files window.

Select Files to Recover

The Files Found screen lists all files and folders that can be restored. As the list can be very long, it is possible to show files according to certain criteria and problem categories. The files can also be selected from the folder tree. The following requirements must be fulfilled: You have searched the desired storage medium for files to be restored. The Files Found screen is displayed. To find and select files according to specific criteria and problem categories, proceed as follows:
1. If you want to find a certain file via its file name:
1. Click the Find button. The Find file window is opened. 2. Enter the full file name or a part of it in the File name input field. 3. If you want Nero RescueAgent to search for the file name as a separate word, select the Match whole word check box. 4. If you want Nero RescueAgent to respect the spelling (upper case or lower case) of the file name, select the Match case check box. 5. If you want Nero RescueAgent to select the found file, select the Select found file check box. 6. Click the Find button. If a file matching your search criteria is found, it is highlighted in the list of files of the Files Found screen. 7. Click the Close button. The window is closed.

2. If you want to select specific files:
1. Click the Select button. The Select specific files window is opened. 2. Select the check box of the desired criteria or enter a search term in the All or part of the file name input field and click the Select button. The Select specific files window is closed. The Select button is now highlighted.
3. If you want only specific files to be shown:
1. Click the Show button. The Show only specific files window is opened.
Files Found Screen 2. Select the check boxes of the criteria and problem categories or enter a search term in the All or part of a file name input field and click the Show button. The Show only specific files window is closed. The Show button is now highlighted.

4. Click the

button in order to define the target folder of the files to be restored.
The Browse For Folder window is opened.
The folder in which the files are to be stored must not be situated on the same storage medium from which the files are to be restored.
5. Select the folder in which the files are to be stored and click the OK button.
The Browse For Folder window is closed.
6. Click the Next button.
Nero RescueAgent begins restoring the selected files. This can take some time depending on how severely the storage medium is damaged. After recovery is complete, the Process Completed screen is displayed.
See also Save Log File 14 Files Found Screen 9 Select Specific Files / Show Only Specific Files Window 10

Process Completed Screen

All recovered files are displayed in the Process Completed screen. The screen also indicates how many files could not be recovered. You can save a log file as a summary of the recovery performed.
The following setting options are available: Button Save log file Link Recovery destination Context Menu Explore this folder Button Back Button Next Changes to the end screen of Nero RescueAgent. Opens the folder in which the marked file was saved in Windows Explorer. Returns to the Recovering screen. The Save as dialog appears. You can specify the storage location for the log file here. The log file is saved in TXT format. Opens the folder in which the restored files were saved.

Save Log File

The following requirements must be fulfilled: You have restored files with Nero RescueAgent. The Process Completed screen is displayed. To save a log file, proceed as follows:
1. Click the Save log file button.
The Save As window is opened.
2. Select the folder to which the log file is to be saved and click the OK button.

The Save As dialog is closed.
3. Click the Next button.
The end screen of Nero RescueAgent is displayed. You can now either start a new
scan, scan the same storage medium again, restore further files, or close Nero RescueAgent.
See also Process Completed Screen 14

End Screen

In the end screen you can either start a new scan, scan the same storage medium again, or restore further files.

End screen

The following menu icons are available: New scan Scan the same drive Returns to the start screen. Restarts a scan on the same drive with the same scan options.
Recover more files Changes to the Files Found screen. Here you can select further files to restore, or simply restart restoring with the files that are already selected.

Technical Information

System Requirements
Nero RescueAgent is part of the Nero product you have installed. Its system requirements are the same. Detailed system requirements of this and all other Nero products can be found in the Support section on our Web site www.nero.com.

Supported File Systems

UFD (Version 1.0 to 2.6) CDFS (ISO 9660, including Joliet). Multisession Disc UDF/ISO Bridge Disc NTFS FAT 16, FAT 32, ExtFAT

Key Combinations

In Nero RescueAgent menu commands can be carried out on-the-fly via predefined key combinations. The following key combinations are available: [Ctrl+B] [Ctrl+R] [Ctrl+S] [Ctrl+C] [Ctrl+A] [Ctrl+P] Returns to the previous screen. Starts recovery. Only available in the Files to Recover screen. Starts the search for files on the selected storage medium. Only available on the starting screen. Aborts restoring of the files. Only available in the Files Are Being Recovered screen. Selects all files from the disk. Only available in the Files to Recover screen. Selects all files for which problems have been determined and restoring is required. Only available in the Files to Recover screen. Opens the Find Folder window. Only available in the Files to Recover screen.

[Ctrl+D]

Technical Information [Ctrl+L] The Save as window appears. Here you can store a log file and specify the storage location. Only available in the Recovery completed screen. Ctrl+Pos 1 Alt+Plus button Returns to the start screen. Only available in the Recovery completed screen. Expands all entries in the folder tree starting from the selected entry or from the root if no entry is selected. Only available in the Files to Recover screen. Alt+Minus button Hides all entries in the folder tree starting from the selected entry or from the root if no entry is selected. Only available in the Files to Recover screen. Esc Closes Nero RescueAgent.

Versions of Nero RescueAgent
Nero RescueAgent is available in versions with different features. In addition to the full Nero RescueAgent version, there are other versions with restricted features. Nero RescueAgent Essentials and trial versions of Nero RescueAgent have the following restriction:
Files to be recovered are limited to five per session

Glossary

Bridge Disc
A Bridge Disc is a variant of a CD-ROM that can be read from CD drives but also from CD-I devices such as a Photo CD for example. It is defined in the White Book Standard and contains extra information in an XA (Standard Architecture) track on the CD-ROM.
FAT (File Allocation Table) is a file system developed by Microsoft. The FAT 12, FAT 16 and FAT 32 file systems are used on all types of mobile storage media (e.g. USB sticks, memory cards).
The International Organization for Standardization defined the Universal Standard 9660 which determines the features of the CD. This format is platform-independent and can thus be read by computers with different operating systems. In order to ensure universal readability, the file names used should be as short as possible. (In a DOS environment no more than eight characters may be used).

ISO 9660

Joliet refers to an extension of the ISO-9660 standard for file names. Joliet was designed by Microsoft in order to represent more characters. The file name can be up to 64 characters long and contain the letters A-Z, a-z, umlauts, as well as characters from Chinese, Japanese, and Korean.

Joliet

Multisession Disc
A multisession disc can contain several sessions that are not fixed. This way, more data can be added in new sessions at a later point in time, and the disc is not closed until it is full.
New Technology File System is a Windows file system. Its advantages include differentiated access and rights management, as well as defragmented data storage, which allows the processing speed to remain high.
Packet-writing refers to a procedure for writing to optical media incrementally. An optical medium, e.g. a DVD, can be used as a hard drive as a result. This way, files can be copied, moved, changed, or erased on the respective optical medium.

Packet-writing

The Universal Disc Format is a platform-independent file system. File names can be up to 255 characters long; 8 and 16 bit character sets are supported.
Conventions, manual.. 4 Find file.. 12 Key Combinations
[Ctrl+A]... 17 [Ctrl+B]... 17 [Ctrl+C].. 17 [Ctrl+D].. 17 [Ctrl+L]... 18 [Ctrl+P]... 17 [Ctrl+R].. 17 [Ctrl+S]... 17 Alt+Minus button.. 18 Alt+Plus button... 18 Ctrl+Pos 1... 18 Esc... 18
Guide.. 7 Help... 7 Process completed.. 14 Start screen... 7

Select

Criteria... 12 Deep scan.. 8 Fast scan... 8 Problem categories.. 12 Scan level:.. 8 Select criteria.. 12 Select fast scan.. 8 Select problem categories.. 12 Select restore files... 12 Select scan level:.. 8 Select storage medium. 8 Specific files.. 12 Storage medium... 8
Select specific files.. 12 Show specific files.. 12 System requirement.. 17 Window
Select specific files.. 10 Show only specific files.. 10
Launching the Program. 6 Log File
Location... 14 Save... 15
Manual, conventions.. 4 Overview
Method of working.. 5 Method of working - overview. 5 Restored files.. 14 Storage location of log file.. 14

Restore

Overview.. 14 Save log file.. 15 Select files.. 12 Start over.. 15
Deep scan.. 7 Deeper.. 7 Fast scan... 7 Faster... 7 Start screen.. 7

Screen

Files Found... 9

Contact

Nero RescueAgent is a Nero AG product.

Nero AG

Im Stoeckmaedle Karlsbad Germany

Internet: Help: Fax:

www.nero.com http://support.nero.com +892 8499

Nero Inc.

330 N Brand Blvd Suite 800 Glendale, CA 91203-2335 USA
Internet: Help: Fax: E-mail:
www.nero.com http://support.nero.com (818) US-CustomerSupport@nero.com

Nero KK

Rover Center-kita 8F-B, 1-2-2 Nakagawa-chuou Tsuzuki-ku Yokohama, Kanagawa Japan 224-0003

Internet: Help:

www.nero.com http://support.nero.com
Copyright 2010 Nero AG and its licensors. All rights reserved.