What Is in the Box

The Digital Entertainer Elite comes with the following components: Digital Entertainer Elite (Model EVA9000 or EVA9150) NETGEAR Universal Remote Control Category 5 (Cat 5) network cable Composite RCA-type A/V cable HDMI cable IEC power cable Two AA batteries NETGEAR Resource CD for use with Windows-based PCs and Macintosh computers Installation Guide Contact your dealer to get a replacement for any missing component.

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Overview of the Digital Entertainer Elite
You can play media on the Digital Entertainer Elite without running media server software on your computer. The Digital Entertainer Elite can work with Windows, Macintosh, and Linux operating systems and various handheld computers. You can work with a wide variety of digital storage formats and systems. The Digital Entertainer Elite enables you to view them as a single media library that you can browse through on your television screen. NETGEAR Digital Entertainer for Windows software This software provides a variety of media management tools that make it easy to access media files stored on a Windows PC. You can perform many of the same tasks on non-Windows computers using the native utilities of those systems. The NETGEAR Digital Entertainer for Windows includes the following applications: Configuration Wizard. This application helps configure PCs to share media, automatically set firewall settings, and verify communications between PCs and the Digital Entertainer Elite. Check for Updates. This application uses your Internet connection to check for software updates. If an update is available, you can choose to download and install it. Digital Entertainer. This application lets you access your Digital Entertainer Elite from your PC. This software is required for some functions on the Digital Entertainer Elite: Access PC, YouTube video playback, and playback of protected iTunes media. You can also use the application to monitor status of your Digital Entertainer Elite, and to start media playback on it. Documentation. Use the NETGEAR Resource CD to view the Installation Guide, the Universal Remote User Manual, or the software Readme file. Tag Tool. This application applies tags and cover art to media files to make using your media library easier. Also used to add an MPAA or TV rating to video files for parental control restrictions.

2. Browse and select the folders that you want to use, and then click Next. The next screen displays when the wizard is ready to configure your Digital Entertainer Elite.

Figure 2-5

Note: If the wizard is unable to connect to your Digital Entertainer Elite, disable any third-party firewall or security software such as those from Symantec or McAfee. For more information, see Firewall Port Settings on page 7-2. 3. Select whether or not you want to create photo thumbnails, and then click Next. 4. When you see a message confirming that the configuration is done, go to your television. Note: Depending on the media files you have, the initial full scan might take some time to complete. You are finished with the installation and can play media on your Digital Entertainer Elite.
Basic Setup v1.0, March 2009 2-7

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Chapter 3 Getting Acquainted
Now that the basic setup is complete, use the topics in this chapter to guide you through getting acquainted with your Digital Entertainer Elite.
Navigating with the Remote Control or from a Computer
The Digital Entertainer Elite lets you use either the remote control or a Web browser on a computer to navigate to your shared media files and select the ones that you want to play.
Navigating with the Remote Control
To go to the main menu, press Home on the remote control.
Note: While you are viewing a slideshow or video, you can use the Home key to show and hide the main menu.
Note: If the Digital Entertainer Elite does not respond when using your remote, press the DE button on the device and try again. The main menu offers these selections: Video. Watch Internet or recorded video. Music. Listen to music files or Internet radio. Photos. View photos. Internet Media. Watch YouTube or Internet podcasts, view Flickr photos, browse Internet radio stations, or remove or add a station. See Playing Internet Media on page 4-13. News/Weather. View news and weather. To receive local weather you must enter your zip code. You can enter your zip code during installation or through local settings. See Viewing News and Weather on page 4-17.

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PC Access. Access your PC remotely to check e-mail or browse the web from your TV. Tip: Do not use the PC Access feature to stream Internet video while browsing the Internet. This feature is intended for lower bandwidth tasks such as Web browsing and email.

Navigating from a Web Browser
You can access the Digital Entertainer Elite with any browser that supports HTML 3.2, including browsers on PCs and on most PDAs. Note: Cookies must be enabled for the browser menus to work correctly.
From a browser, you can use the same menus displayed on the television. The browser interface works like the television menus in most instances. A few functions are available only through the browser interface. The browser interface makes it easy to set up your favorite Internet radio stations that are not on the Digital Entertainers top 500 list, to add RSS news feeds, and to configure complex network settings.
Getting Acquainted v1.0, March 2009
Using the Browser Interface The browser interface screen is shown in the following figure:
Shuttle control buttons Open remote control screen Navigation links Shortcut buttons

Select a room to control

Figure 3-1
To access the browser interface, do one of the following: Right-click the Digital Entertainer for Windows task bar icon, and select the room name of the Digital Entertainer Elite that you want to access. Set your browser to the IP address of the Digital Entertainer Elite that you want to configure. Home and select More > Supervisor > System Information. To view the IP address, press To change which room you are controlling, click the room name. A list of available rooms displays.

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Playing Media from the Browser Interface To start playing something, click a menu entry. For example, click Music to browse to the music you want to play, and then select a song. When media playback starts, the browser opens the remote control screen shown in the following figure.

Figure 3-2

Note: You can also click the Remote Control icon in the PC Browser Interface to open the remote control screen. The buttons on this screen correspond to the Digital Entertainer Elite remote control. Click them to send commands to the Digital Entertainer Elite. For example, click Volume Up to increase the volume in the selected room. Note: See Supported Media File Formats on page A-2 for a Web address for the list of supported formats.
Using Protected Media Files
You can play most media files that are protected by Digital Rights Management (DRM) on a Digital Entertainer Elite by selecting the Enable UPnP Media Sharing in the Configuration Wizard.

Figure 3-3

Viewing Photos

The Digital Entertainer Elite finds the media files on an optional internal hard disk, on your computers hard disk, on other computers, on external hard drives, or on other storage devices on the network. To view photos, you need the following: The Digital Entertainer Elite. Photo files available on your network or on an attached USB device. To view photos: 1. Press Pics on the remote control, or press Home, and then select Photos.
2. Browse by title, by folder, or by year. See Navigating with the Remote Control on page 3-1 for tips. 3. Press Play to view the selected photo and the rest of the listed photo as a slide show. You can view photos in full screen or thumbnail mode. Press OK to toggle between thumbnail or full screen mode. Full screen mode. Cycle through the photos. These are displayed in the same size and zoom level as they were last viewed.

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Thumbnail mode. View thumbnails of several photos at a time, so you can scroll easily. In thumbnail mode, you can use Page Up and Down to change the number of thumbnails displayed. Tip: To play music while watching a photo slideshow, press Music, and start playing a song or playlist. While the music is playing, press Home, and then select the photos that you want to view with the music in the background.
Using the Remote Control While Viewing Photos
The following table describes how to use the remote control while viewing photos. For a complete list of all remote control buttons, see NETGEAR Universal Remote Control on page 1-6.
Table 4-2. Using the Remote Control to View Photos
Button Action When Viewing Photos Speed up the slide show. The maximum speed depends on the size of the photos. Slow down the slide show. Go to the next photo. Press 9 to skip to the next item playing in a second session. or 9 For example, if you start photos first and then music, skips to the next song. skips to the next picture, while 9
Go back to the previous photo. Press 7 to skip to the previous item playing in a second session. or 7 For example, if you start photos first and then music, while 7 skips to the previous song. Toggle to and from thumbnail view. Zoom in and zoom out in full screen mode. When viewing thumbnails, increase or decrease the size of thumbnails. Change the aspect ratio. The aspect ratio settings adjust the display of the photo for different types of television sets. Select another thumbnail in thumbnail view. Pan photo in full screen view. skips to the previous picture,
Digital Entertainer Elite EVA9000/9150 User Manual Table 4-2. Using the Remote Control to View Photos (continued)
Button Action When Viewing Photos The Rotate button rotates a photo. For faster results, switch to thumbnail view by pressing OK; rotate the thumbnail; switch back to full photo view. Go back to the last browser menu. Jump to the music browser. Jump to the video browser. Jump to the photo browser.

Viewing Recorded Video

The Digital Entertainer Elite finds the video files on an optional internal hard disk, on your computers hard disk, on other computers, on external hard drives, or on other storage devices on the network. Note: Downloaded content from noncommercial sources might be of varying quality, and might not play back correctly. To view recorded video files, you need the following: Digital Entertainer Elite. Video files available on your network or on an attached USB device.

Watching Recorded Video

To watch a video: 1. Aim the remote control at the digital media player, and do one of the following: Press Video. Press Home, and select Video > Recorded Video. 2. Use the Recorded Video screen to browse videos. See Tips When Using the Remote Control on page 3-3 for more information. 3. Select the video that you want to watch.

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To change the aspect ratio of the video to match your television screen, press the Zoom button on the remote control. To display information about the video, press the i button on the remote control. This option is available only when a video is playing. Tip: Play plays the selected item, and then plays the rest of the items in the order shown on the screen.
Using the Remote Control When Recorded Video Is Playing
The following table describes how to use the remote control when video is playing. For a complete list of all remote control buttons, see NETGEAR Universal Remote Control on page 1-6.
Table 4-3. Using the Remote Control When Video Is Playing
Button When Playing Fast-forward. Rewind. Go forward 30 seconds. Go back 30 seconds. 09 Jump in the file to 0%, 10%, 20%, 90% of the file. Toggle the aspect ratio. Zoom the video in or out. Press Home twice to restore the original size. Go back to the last video browser screen. Restart DVD (IFO/ISO) playback from the beginning of the disk. When Paused Slow motion. Not available. Single frame. Not available. Jump in the file to 0%, 10%, 20%, 90% of the file. Toggle the aspect ratio. Zoom the video in or out. Press Home twice to restore the original size. Go back to the last video browser screen. Restart DVD (IFO/ISO) playback from the beginning of the disk. During Fast Forward or Rewind Fast-forward faster. Rewind faster. Go forward 10% of the video. Go back 10% of the video. Jump in the file to 0%, 10%, 20%, 90% of the file. Toggle the aspect ratio Not available.

Playing Internet Media

To go to the Internet Media screen, press Media menu offers these selections: Home, and then select Internet Media. The Internet
YouTube Video. Playing YouTube videos may require that you have a PC running the Digital Entertainer for Windows software. Internet Radio Player. Browse and edit the list of Internet radio stations. Tip: To add Internet radio stations more easily, use the Digital Entertainer Elite Web browser interface. Find your favorite station on your PC, copy its URL, and paste that into the browser.
Internet Channels. Use the Internet channels option to access RSS multimedia feeds, including Internet podcasts. For more information, see Internet Channels on page 4-17. Flickr Photos. The Flickr browser loads 500 photos at a time. You can browse the photos that have been loaded, or load more photos. When browsing, you can press Play to start a slideshow from the selected photo onward, or press OK to view a single photo full screen. The Flickr photo viewer is identical to the regular slideshow viewer and all of the same buttons apply. ReadyNAS Photos. Internet Media also contains ReadyNAS photos, which allows you to view photos from your ReadyNAS attached storage device. To access these photos, sign in using your existing user name and password for ReadyNAS photos.

Viewing YouTube Content

You can use your Digital Entertainer Elite to view YouTube content and add items or publishers to your favorites lists. To do so, you need the following: The Digital Entertainer Elite set up with access to the Internet through your network. A PC running the Digital Entertainer for Windows software. (This may be required to play some YouTube videos.) To view YouTube content: 1. Press Home, and select Video > YouTube, or select Internet Media > YouTube.
2. Select the option you want to use to retrieve YouTube content, and press OK. Search. Press Caps Lock to display the onscreen keyboard, and then use the arrow buttons on your remote control to enter a search term (tag). Your last search tag is displayed by default. Select OK on the onscreen keyboard to close the keyboard. Browse. Browse categories of videos, such as action or animals. Featured. Browse a list of top YouTube videos. Most Viewed. Displays a list of popular YouTube videos. Top Rated. Displays a list of videos rated highly by users. Recently Added. Displays a list of videos recently uploaded to YouTube. My YouTube. Choose this to sign in using your YouTube user name to access your playlists, online and local favorites, subscriptions, and history of watched videos. The results of your search are displayed, with a preview of each item shown on the right when an item in the list is selected.

2. Select Internet Radio, and press OK. Browse station. You can browse by title, genre, or quality. Use the up or down arrows and Page up or down to scroll through the list. A preview of each item is shown on the right when an item in the list is selected. Remove station. Remove an Internet radio station from the list. Add station. Add an Internet radio station to the list. You need to know the stations URL (Web address). 3. Select the item you want to play, and press OK.
The Digital Entertainer Elite begins playing that item.

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When you have finished playing the item, you can save this station in your favorites list for easy access in the future. Tip: You can use the browser interface from the PC to add stations to the favorites list.
Using the Remote Control When Playing Internet Radio
Only the Stop button is available when Internet radio is playing. Press the Stop button to stop playing the Internet radio.

Viewing News and Weather

You can use the Digital Entertainer Elite to view news and weather. To view news and weather, you need the Digital Entertainer Elite set up with access to the Internet through your network. Viewing Weather To receive local weather, you must enter your zip code. You can enter your zip code during installation or using Digital Entertainer Elite settings. (Press Home, and select News/ Weather.) Internet Channels Internet Channels uses Really Simple Syndication (RSS) for accessing regularly updated information such as news, podcasts, and blogs. Common sources are the major television networks and wire services, as well as many Internet websites and portals. Many of these Internet channels contain associated video, audio, or pictures. To use the Digital Entertainer Elite to browse RSS feeds on your television, press Home, and select Internet Media > Internet channels. The Digital Entertainer Elite includes several common feeds, and you can add your own. To add your own feed, select Add new RSS feed, and enter the URL (Web address) of the feed, as well as a descriptive title. You can locate the RSS feeds on your computer and use the Digital Entertainer Elite browser interface to save the RSS feeds to view on your television.
Combining Different Media Sources
You can play both photos and audio media at the same time. For example, you can view a slideshow and play music. Start viewing photos, and then start the audio. You can start the audio first if you prefer. Navigation commands from the remote control go to the media that you started last. The other buttons control the first media. For example, if you are playing music, and then start a slideshow, pressing Pause pauses the slideshow. You can press to skip to the next song, and 9 to skip to the next picture. Or, press to return to the previous song, or press 7 to return to the previous picture.

Viewing the Status of Multiple Digital Entertainer Elites
Use the Digital Entertainer application to view the status of any Digital Entertainer Elite operating in your network. To do so, run the Digital Entertainer application: 1. From the Windows Start menu, select All Programs > NETGEAR Digital Entertainer for Windows > Digital Entertainer. This icon running. 2. Click appears in the system tray when the Digital Entertainer for Windows software is to open the Digital Entertainer for Windows screen.
3. To access the Web browser interface, select Open. 4. Select Rooms > name of Digital Entertainer Elite to open a specific Digital Entertainer Elite. Tip: You can also monitor what is playing on another Digital Entertainer Elite using the Now Playing screen on your TV. Use the right and left arrows to scroll between rooms and see what is s playing in each.

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Viewing Status
You can view the status of what is playing in each room. Click screen opens. and select Status. The Status

Figure 4-6

The Status screen includes these buttons: Power Off. Stop media. This does not turn off the Digital Entertainer Elite. Message. Send a message for the Digital Entertainer Elite to display on the television screen. Follow To. Have media that is playing follow you to another Digital Entertainer Elite. Lock. For future use. You can also right-click the Digital Entertainer Elite name to select the following additional options: Play. Play media in the selected room. Control. Opens a screen with buttons that control playback of the selected session, such as play, pause and skip. Power off. Stops the selected session.

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Chapter 5 Fine-Tuning Your Experience
The topics in this chapter will help you fine-tune your experience with the Digital Entertainer Elite the following areas: Improving media library search results using tags and media art. Optimizing network performance to ensure that you get the best entertainment experience possible with your equipment. Taking precautions so that information such as personal photos sent over a wireless connection are not subject to snooping. Assuring that adequate parental controls are in place for using the digital media in your network.
Improving Media Library Search Results
To make browsing easier or to add media cover art, you can tag your media files with the Tag Tool.
Using the Tag Tool Application
Use the Tag Tool to enhance your file management on third-party devices, such as your mobile phone or MP3 player, as well as on the Digital Entertainer Elite. The Tag Tool works with these file formats: AVI, WMV, MPG, MP1, MP2, MP3, MKV, FLAC, ISO, and IFO. The Digital Entertainer Elite can read the existing tag information associated with your media files. Note: You can use the Tag Tool to remove a tag for a file. Select Remove Tag or select Edit > Remove Tag. You can use the Tag Tool to add or change the identification information stored in media files. For example, you can enter the artist name or rating. Note: If you set the rating for a file, you can also control access to that file from the Digital Entertainer Elite Security screen.

Wired Ethernet As Gigabit Ethernet ports become common on newer computers, wired Ethernet remains a good choice for speed, economy, and security. Gigabit Ethernet can extend up to 100 meters with twisted-pair wiring of Cat 5e or better. A wired connection is not susceptible to interference, and eavesdropping would require a physical connection to your network.

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Assessing Your Speed Requirements
Because your Internet connection is likely to operate at a much lower speed than your local network, faster local networking technologies might not improve your Internet experience. However, many emerging home applications require high data rates. For example: Streaming HD video requires 10 to 30 Mbps per stream. Because latency and packet loss can disrupt your video, plan to provide at least twice the capacity you need, or add an internal hard drive to provide buffering for your connection. Streaming MP3 audio requires less than 1 Mbps per stream and does not strain most modern networks. Like video, however, streaming audio is also sensitive to latency and packet loss, so a congested network or a noisy link can cause problems. Note: Actual data throughput varies. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, can lower actual data throughput rate.
Optimizing the Performance of Your Home Network
To get the best performance from your home network, you should optimize each portion of the network, as well and place files in the network where they will get the bandwidth their use will demand.
Optimizing Wireless Performance
The speed and operating distance or range of your wireless connection can vary significantly based on the physical placement of the wireless router. You should choose a location for your router that will maximize the network speed. Tip: To find the best location, start the Network test (from the Supervisor Functions screen) running on the Digital Entertainer Elite, and then move the Digital Entertainer Elite and the wireless router. Monitor the Network test results to determine which location maximizes network speed.
Note: Failure to follow these guidelines can result in significant performance degradation or inability to wirelessly connect to the router. For complete range and performance specifications, see Technical Specifications on page A-2.
The following list describes how to optimize wireless router performance. Identify critical wireless links. If your network has several wireless devices, decide which wireless devices need the highest data rate, and locate the router near them. Many wireless products have automatic data-rate fallback, which allows increased distances without a loss of connectivity. This also means that devices that are farther away might be slower. Therefore, the most critical links in your network are those where the traffic is high and the distances are great. Optimize those first. Choose placement carefully. For best results, place your router: Near the center of the area in which your computers will operate. In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls). Avoid obstacles to wireless signals. Keep wireless devices at least 2 feet from large metal fixtures such as file cabinets, refrigerators, pipes, metal ceilings, reinforced concrete, and metal partitions. Keep the device away from large amounts of water such as fish tanks and water coolers. Reduce interference. Avoid windows unless communicating between buildings. Place wireless devices away from various electromagnetic noise sources, especially those in the 24002500 MHz frequency band. Common noise-creating sources are: Computers and fax machines (no closer than 1 foot) Copy machines and cell phones (no closer than 6 feet) Microwave ovens (no closer than 10 feet) Choose your settings. Use a scanning utility including those provided with the NETGEAR wireless adapters to determine what other wireless networks are operating nearby, and then select an unused channel. Turn off SSID broadcast, and change the default SSID. Other nearby devices might automatically try to connect to your network several times a second, which can cause significant performance reduction.

Other Advanced Settings Other features you can access from the Advanced Settings screen include: Servers and shared folders. Set up shared media files available for the Digital Entertainer Elite. See Setting Up Network Shares on page 6-7. Parental controls and security. Set up parental controls See Exercising Parental Control on page 5-12. Media library management. Manage your media library. See Media Library Management on page 6-7. Language. Select a language for the Digital Entertainer Elite onscreen menus. Time and location. Specify your location and time zone, and synchronize your Digital Entertainer Elite to a time server. Other. Folder browsing: Enable or disable folder browsing. Enabling this option displays the complete folder tree starting at the top level. Enable Live folder browsing to display all network locations and scan each folder as you select it, adding any new media it finds to the media library. SACK Processing: SACK audio processing is used for debugging only. Media art display: Specifies the size of media art. Smaller files appear fast on the screen. Pop-up help. Enables or disables the pop-up help system. Pop-up help is enabled by default.
YouTube direct playback. Enables or Disables higher quality video directly from YouTube without using a Windows PC. Since some YouTube clips are not available using this method, error messages may appear.
Disable UPnP setting. Use this to disable UPnP support in the event you are experiencing compatibility problems with UPnP devices or servers on your network. Restore factory defaults. This resets all the options to the default values as of the last installed firmware, and requires a system restart. Data save location. Specify where the media library, photo thumbnails and other data will be saved. Data backup and restore. Save your settings or restore the Digital Entertainer Elite to its factory default settings.
Setting Up Network Shares
Network shares are shared folders that can be seen throughout your network. You can specify which shared folders you want the Digital Entertainer Elite to check when it looks for media files. To go to the Network Shares screen, press Home, and select More > Supervisor functions > Advanced Settings > Servers and shared folders. The Network Shares screen offers these options: Build network shares list. Scan the network for all shared folders. Select which servers to scan. Select which shared folders the Digital Entertainer Elite should check when it scans for media files. Add network share. Enter the name of a hidden server, or add a password to a server. A hidden server does not broadcast its network name.

Chapter 7 Maintenance and Troubleshooting
Resetting to Factory Defaults
There are 3 ways to restore factory defaults: You can use the menus to reset to factory defaults. Press Home, and select More > Supervisor functions > Advanced Settings > Restore factory defaults. You can use the Reset button on the rear panel of the Digital Entertainer Elite to reset to factory defaults. While the Menu is active (you are not playing video), use a pen or paperclip to tap the Reset button 3 times.

Figure 7-1

The television screen displays a message asking if you want to restore default settings. Power off the unit from the rear power switch, then power on the unit. Wait for the LED to blink orange, then press and hold the Reset button. The LED will begin blinking blue signaling that factory defaults are being restored, and then the unit will restart.
For information about factory default settings, see Default Settings on page A-1.

Updating the Firmware

To update the firmware on your Digital Entertainer Elite, press Supervisor functions > Update. Home, and select More >
To check for firmware updates for the Digital Entertainer Elite on the NETGEAR website, select Update from the Internet, and follow the onscreen prompts.

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If the firmware file is located on a USB storage device, connect the device to the USB port of your Digital Entertainer Elite, and select Specify a location. Uncompress the file.zip file, if necessary. The.img firmware file must be on the top level (root) of the device. If more than one file is on the device, you are prompted to select a file. When the update is complete, the Digital Entertainer Elite restarts. Warning: Be sure that power to your Digital Entertainer Elite unit is not interrupted during the firmware update process. Failure to observe this precaution can permanently damage the unit. Note: Following a firmware update, you need to reload your media library into the Digital Entertainer Elite from the backup location.

Playing Media

If the Digital Entertainer Elite cannot play media or music, check to see if the file is protected. Windows Media Player 11 is required for Windows XP and Vista users to play protected files. See the Microsoft documentation for these products. Note: If you use Windows Media Player 11, place protected media files in one folder, and use Windows Media Player to share only that folder. Then use the Configuration Wizard to share all other folders.

Firewall Port Settings

The built-in Windows firewall opens ports to communicate with the Digital Entertainer Elite. For other firewalls, you might need to open these ports: TCP: 49156, 49157, 49158, 49159 UDP: 49152, 49153, 49154, 49155 If you are using a Windows PC to share media content, allow access to the following ports: 139 TCP, 445 TCP, 137 UDP, and 138 UDP for file-sharing services. If you are using Windows Media Player to share media from Windows, configure your desktop firewall to allow ports 10243 TCP and 1028010284 UDP.

Some files do not play or cause the system to reset. The Digital Entertainer Elite does not find the server.

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Digital Entertainer Elite EVA9000/9150 User Manual Table 7-2. Connecting to the Digital Entertainer Elite (continued)
Problem Some files, songs, or videos are not showing up even though others are. The server cannot be found in a Windows domain. Solution Check the file permissions for those items, and make sure that they have read access allowed for everyone. If the PC where the Digital Entertainer for Windows software is running is a member of a Windows domain: 1. Make sure that you are connected to the domain (either by being on the same network, or by using a VPN connection), and then restart folder sharing in Windows Media Connect. 2. If this is not possible, uninstall the Digital Entertainer for Windows software, and reinstall it using a local user account. Then set up sharing with the Digital Entertainer for Windows software while logged in with this local user account.

Network Connections

The following sections provide recommendations for how to troubleshoot network connections.

Ethernet LAN Connection

The Digital Entertainer Elite expects to be connected to a hub, switch, or router using a standard Ethernet cable. If you connect to your network using Ethernet, the link LEDs on the back of your Digital Entertainer Elite and on your hub or router should both be on. If they are not lit, try the following: Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. Make sure that power is turned on to the connected hub or workstation. Make sure that you are using a standard Ethernet cable and not a cross-connect cable.
Troubleshooting a Wireless Network Connection
If you did not connect an Ethernet (LAN) cable, the Digital Entertainer Elite scans for wireless networks. If it does not find your network, check the following items: The Digital Entertainer Elite cannot connect to the wireless network while it is connected to the Ethernet network. Disconnect your Ethernet cable.

Move the Digital Entertainer Elite closer to the wireless access point or router. See Wireless Range and Interference on page 7-8. If there is more than one network in your area, then you must know the network name. The network name is also called the service set identifier (SSID). If your access point or router does not broadcast its SSID, then it is a hidden network, and the Digital Entertainer Elite cannot detect it. The SSID, and passwords keys are case-sensitive. For example, NETGEAR is not the same as Netgear. You must manually enter your wireless settings as described in Setting Up Network Shares on page 6-7.
For detailed information about wireless networks, see Wireless Networking Basics listed in Appendix B, Related Documents.
Wireless Range and Interference
Wireless networks have one or more access points or routers that send out wireless signals. The distance that the signal travels is the wireless range. Interference can block a wireless signal. The strength and range of the wireless signal depend on the equipment used. As you move the Digital Entertainer Elite away from an access point or router, you could lose your wireless connection. The following can cause interference and prevent you from connecting to a wireless network: Large metal surfaces Microwave ovens 2.4 GHz cordless phones Aquariums or large fish tanks Walls built with concrete or metal

Wireless Networking Tips

Wireless networks can be subject to intermittent outages due to interference and other environment factors such as distance and construction materials. Here are some tips for setting up a more robust wireless network for your media: A wireless 802.11g or 802.11 n network can generally support at most a single HD transmission. For best results with HD video, use a wired network.

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NETGEAR recommends using a wireless 802.11 n router with 5GHz capability such as WNDR3300. For best results, do the following: Use a separate SSID for the 5GHz band. Set the Digital Entertainer Elite to use the 5GHz SSID. Run the Network Test and make sure the Digital Entertainer software is running on a PC. Try to reposition the router and the Digital Entertainer Elite to maximize throughput to the PC. Readings above 60Mbps should be readily achievable.
When using 802.11g or 802.11 n, make sure that there are no 802.11b devices connected. Having any 802.11b devices connected reduces the overall throughput of your network even if the 802.11b devices are not active. In environments with lots of wireless networks you might have better results with power line networking.