Your Xda II

Your Xda II box contains
Xda II your phone and handheld PC in one
Stylus to operate your Xda IIs touch sensitive screen

Warranty card

Microsoft Windows Mobile user manual
Cradle for charging your Xda II and battery, and physically connecting to your PC Xda II battery to power your Xda II
Microsoft Pocket PC Companion CD including ActiveSync for linking your Xda II and PC
22 PIN DC power connector allows you to connect your AC adaptor to the Xda II without your cradle
Xda II case to protect your Xda II and connect to your belt clip
AC power adaptor to connect your Xda II cradle to a power source
Hands free stereo headset
Xda II battery cover to conceal the removable battery Belt clip for a convenient place to carry your Xda II Please note: O2 may provide additional items with your Xda II as they become available.
O2 user guide (this booklet)

Your Xda II a tour

Top components
1 Bluetooth light For further information please refer to your Pocket PC Phone User Manual. 2 Power button Press to turn on/off your Xda II or press and hold to turn the backlight on/off. 3 SD / MMC card slot Insert either MMC or SD cards in this slot. This slot supports SDIO used for WLAN cards. Please refer to your Pocket PC Phone User Manual for further information. 4 Infrared port Enables you to exchange file(s) or data with other devices without cables/wires. 5 Stylus slot and stylus A neatly hidden slot for housing the stylus. 6 Power/Charge light Amber when charging, green when fully charged, green flashing when phone is on.

Front components

1 Contacts button Press for quick access to your contacts. 2 Speaker 3 Calendar button Press for quick access to your calendar. 4 Navigation bar Displays the active program, signal strength and time. For a full list of all icons please refer to page 11. 5 O2 icon Tap here to return to the main O2 menu at any time. 6 Start menu Tap here to open the Start menu. See page 62. 7 O2 Active menu Takes you directly to all the commonly used mobile applications the centre of your Xda II. 8 Touch screen display For handwriting, drawing or to make a selection with the stylus. 9 Call key Press to take a call or to take you to the phone key pad. Press and hold to activate/de-activate the speakerphone during a call. 10 Microphone Speak here when making a call or voice recording. 11 Navigational pad To scroll through drop down menus or programme instructions. 12 Cancel call key Press to end a call or press and hold to turn on/off your Xda IIs phone or GPRS data connection.
You can buy accessories for your Xda II by visiting www.o2.co.uk/xda

Side components

1 Record button Press for quick access to the record function which allows you to make sound recordings. Hold to start recording and release to stop recording. 2 Volume Control Push up or down to change the volume. 3 Camera button Press to go directly to the camera.

Back panel components

1 Camera Allows you to take pictures and video clips. 2 Aerial Connector Remove the cover to use with the Xda II carkit. 3 Mirror Use when taking pictures of yourself. 4 Battery/SIM cover The cover is removable, and the battery and SIM are found beneath it. 5 Main battery unit The main battery is found under the battery and SIM cover. 6 SIM reader The SIM reader is located beneath the main battery. 7 Battery/SIM cover button Depress to remove the battery cover.
Help and troubleshooting advice can be found at www.o2.co.uk/xda
Your Xda II a tour Navigation bar
The navigation bar, located at the top of the screen, displays the name of the active program and current time. Below are some of the icons you may see. Please note: If there is not enough room to display all the icons that are needed, the notification icon, , can be seen in the navigation bar. Tap to view all icons.

Status icon

Meaning
Tap here to go back to the O2 Active Menu This icon turns blue when the device has a data connection open

Active

Displays the name of the current active Program e.g. Active
Tap here to control the PDA and phone volume

Battery low

Bottom edge components

Battery very low

1 Soft reset Press into the hole with the end of your stylus to soft reset your device. This is the same as shutting down and restarting your PC. 2 Sync/Charge connector This connector is used when synchronising/ transmitting data or recharging. 3 Earphone jack Allows you to use the hands-free kit supplied with your Xda II.
Data connection is active
Synchronisation is occurring
Notification that one or more instant messages were received
Notification that one or more email/SMS messages were received
Indicates the phone is on and the signal strength is strong
Indicates the phone is on and the signal strength is weak
The phone is searching for a network
Indicates the phone connection is switched off
Visit www.o2.co.uk/xda to find out how to get the most out of your Xda II

O2 Active menu

Baseline navigation bar
The baseline navigation bar, located at the bottom of the screen, displays the following icons to help you navigate around your Xda II. You can get quick and simple access to all the Xda IIs main applications and services through this menu.
Explore the multimedia capabilities of Xda II by recording your own images and videos, or downloading and playing content from the Internet. See page 45.

Tap here to be taken directly to your Xda II Inbox. You will see your ActiveSync emails, which have been synchronised with your PC. See page 61 for more detailed information on ActiveSync. Detailed information on how to use your Inbox can be found in the Email/Accounts section on this page.

Email/Accounts

You can send live emails on your Xda II, to any email address you like. This section explains how to use the Email function on the O2 Active menu. Please note: It is also possible to use the Internet Browser on your Xda II to use email see Internet Email for further information Near the end of the Messaging section on page 30, there is a section which discusses Corporate Messaging solutions available from O2 The Email icon will change name to the first email account setup The Email icon will change name to Accounts once you have used the Email Setup tool to create multiple email accounts
Download the latest software for your Xda II by visiting www.o2.co.uk/xda
To send an email Tap Accounts to display the names of the email accounts that you have created. Simply tap on the email account you want to use and you will be taken directly to the Inbox for that account
Tap New to compose a new email
To check messages in the outbox, and other POP3 Email folders simply tap on the folder in the main Email screen. Please note: Your email will not be sent unless you have set up your account to automatically send/receive at set time intervals. If you havent, tap the Send/Receive Email icon , or the Connect icon to send/receive and stay online. By tapping Accounts you will be able to swap between the different inbox views for example SMS and ActiveSync
By tapping Inbox in the top left hand corner of the screen, you will be able to view and manage the other folders associated with your Account just as you would on your PC
The Inbox will show the emails that have been received and downloaded, and will allow you to compose and send new emails too.
Either enter the email address in the To box, or tap the Contacts icon at the bottom of the screen to select your recipients Tap Subject to enter the subject Enter text in the main window below the subject box
Tap Send to send the message to the Outbox Tap icon or icon to send your email

Media Messaging

Tap here to be taken to the MMS Inbox, where you can view and manage your media messages. In business, when you waste time you waste money. Imagine how you could do business with pictures, sounds and texts in one message. No embarrassing mistakes. No wasted time. Just efficient service all the way. A picture says a thousand words a clich, we admit. But have you ever tried describing a particular fitting, sample or product over the phone? Its a bit tricky and can sometimes result in expensive mistakes. With Media Messaging you can explain yourself with pictures, words and sounds. Compose and send a Media Message

Tap the blue square to add a new image This will open the My Pictures folder Please note: The camera saves images in the My Pictures folder found in My Documents To access, tap Album from within the Video option in the O2 Active Menu
Tap on the image that you want to add to your media message, and then tap in the lower right hand corner of the screen Please note: To add multiple images, tap Edit then new slide, and repeat the steps above.
Tap the highlighted words Insert text here to insert written text into your message. Then tap in your text message
To compose a new message tap New in the lower left hand corner of the screen
At this point, if the total size of the message is too large for it to be sent to other mobiles you will be given a warning.
If you would like to add an audio clip, tap the words Tap here to insert an audio clip, then select your sound file and tap To send the completed message, tap the envelope icon at the bottom of your screen
Then tap Send to send your media message You may need to remove an image or sound file to reduce the message size to within the limit. Then tap the envelope icon again to re-attempt to send.
Tap on the word Phone and then select the contacts to who you would like to send the message
You can buy accessories for your Xda II by visiting www.o2.co.uk/xda
Your message will then move to the Outbox. Your device then connects and sends your media message in the background.
To check messages in the Outbox, as well as other Media Messaging folders, simply tap on the folder name below the O2 icon in the main MMS composer screen. Please note: It is not normally possible to send very large images or videos, or to send many multiple high quality images, as most other devices will not be able to receive such large files. However, you can use email to send very large files, which is a great way to send high quality Xda II images and video. To learn how to do this, please see the Email and Camera sections.

Voicemail

O2 provides you with Voicemail. A service that takes messages when your Xda II is switched off, engaged, you dont answer a call or you are out of signal range. Voicemail is free to setup you are only charged at the standard calling plan rate when you pick up your messages. Activating Voicemail Tap 1750 followed by talk and follow the voice prompts to activate Voicemail Use Voicemail Voicemail is secure and simple to use: Tap 901, followed by talk, then follow the option menu you hear Your Voicemail 901 PIN is pre-set to 8705. When you first access 901 you will be prompted to change your PIN If you forget your Voicemail 901 PIN, contact your service provider. Tap 171, followed by talk, then follow the option menu you hear Your Voicemail PIN is the same as your SIM PIN. To change your PIN, dial 173, then follow the prompts If you forget your Voicemail PIN, contact O2 IRL Customer Services on 1909.

You can answer an incoming call on your Xda II by pressing , or by tapping the Answer box which appears on the pop-up screen.
*Figure 1 on the front panel components key shown on page 7
For information on O2s Voicemail service please see page 24.

Phone settings

With your Xda II you can customise your ring tones, and change the ring type, PIN code and call settings. Tap on Phone from the O2 Active menu Tap on Tools in the command bar, then tap on Options Use the on-screen drop down menus to: Choose your ring type, and ring tone Change your PIN code Activate and change call settings such as forwarding and waiting Set and select prefered networks useful when roaming For detailed information please refer to the Microsoft Pocket PC user manual supplied with your Xda II.
Tap here to get online, either using full Internet or WAP. There are two options under Internet:
This is full web based Internet, similar to your PC.

O2 Active

This is mobile friendly content which is WAP based.
Your Xda II provides you with high-speed, full Internet access. You can view any web site. You can download information. And you can do all of this wherever you are.
To start a full Internet session, Ensure that the phone feature on your Xda II is switched on Tap Internet in the O2 Active menu, then tap Internet to open the web browser and connect You will be taken to the O2 Internet portal for Xda users
Visit the O2 Internet portal to browse exciting content formatted for your Xda II. Get the latest news, share price information, entertainment gossip, or even buy additional applications. Heres a taste of what is on offer. Weve got News Access the latest UK headlines from the BBC, including business and technology Sports Keep up-to-date with the latest scores and news, even when on the move Info/Travel Get mobile services that come in handy when mobile. For instance, use the new PDA site from Autotrader to compare prices when buying a car or bike
Get creative. Express yourself. Discover the freedom and excitement of O2 Active. Forget black and white. Be the first to explore the brilliant new world of mobile colour. A world where the latest games and the hottest music spring to life. Amaze your friends with vibrant colour pictures, download the latest ring tones and even record your own sounds! And with all the entertainment, news, and gossip available with O2 Active, you'll be ahead of the game every time. Live life in colour. To start an O2 Active session: Tap Internet in the O2 Active menu Then tap O2 Active WAP to open the browser and connect You will be taken to the O2 Active service, where you can use the following:

Whats New: Find out whats new on O2 Active every week, from exciting new services to competitions with great prizes to be won. Visit regularly to make sure you dont miss out. Messaging: Heres where you find our O2 online gallery full of colour images, graphics and photos. Set up Media Alerts for horoscopes, entertainment and soon sport as well as sending emails direct to your mates. Games Arcade: Time to kill? Mobile gaming has never been so good. Preview and download a massive range of full colour, funky games. Please note: Java based games for the Xda II will be made available at some time in the future, for more information on games please visit www.o2.co.uk/xda Chat:* Our anonymous chat service is the place to meet friends, or even have a little flirt on our special speed dating service.
You can also enter a url in the address bar at the top of the screen to go to any web address you choose for example Yahoo.
Downloads Buy and download applications wirelessly for your Xda II. Whether youre working, gaming or travelling, theres sure to be something for you.
For further help on browsing please refer to Handy tips for browsing on page 43.
*Chat is not currently available in Ireland.
Downloads: Personalise your mobile by downloading the latest polyphonic ring tones, logos and screensavers. Entertainment: Planning the perfect night out or need some entertainment on a night in? Use the following: Films and Gig guide Time Out Eating Guide, Clubs and Bars Celebrity News and Gossip Time Out Stars Cartoons TV guide Sport: Get the latest scores, news headlines and sports speculation. Whether youre a footie fan, cricket nut, rugby mad, tennis buff or F1 fanatic, you'll get all the latest updates here. You can also sign up for sport Text Alerts and full colour Media Alerts direct to your mobile.
News: Heres where you will get all the latest news headlines from the BBC. Get all the breaking news from the UK and around the world, business and technology news, weather in colour, sports coverage, BBC TV and radio listings, as well as updates from the city and all the latest gossip in the entertainment world. Music: Get music news, reviews and details on the top 10 singles and albums direct to your mobile. You can also use the following great music services: Shazam Musicmail Info Services: A whole host of information here: Train times Time Out City Guides Lastminute.com Fast Find Walking Maps
Handy hints for browsing The Internet browser works in a very similar one to the one on your PC, here are some handy hints to help you get the most out of it: To go back one page Tap at the bottom of the display To go forward one page Tap View Tap Forward To refresh the current page Tap at the bottom of the display To go to the homepage Tap at the bottom of the display This is the homepage stored in Internet Explorer. To set the homepage to the present page Tap Tools Tap Options Tap Use Current Your Pocket PC will still connect to the O2 homepage. This will change the homepage of your Internet Explorer.

Managing your photo or video Once you have taken your photo or video you can do the following:
Then select how you would like to send the file Then tap Send You will then be taken to the MMS composer (see page 18) or Inbox (see page 15) where you can add the recipients details and send Please note: Video files can get very big, very quickly. Therefore it may not be possible to send large files using the O2 Media Messaging service, as this is designed for small video files generated by normal mobiles. The file format used is H.263 this format cannot be played by all media players. To download a suitable player to your PC, visit www.real.com and download the free Realplayer application. 3. Delete Tap here to delete your photo or video. 4. Save file Tap here to change the file name and details before saving to the Album.

Media Player

1. Return to camera By tapping this icon you will be returned to the camera where you can take another photo or video. 2. To send your picture or video Tap here to send your photo by MMS or email
Your Xda II includes Microsofts Windows Media Player 9, which allows you to play video and audio tracks. You can playback MP3 files, and WMA files you download to your device, and you can even stream live video over the air (see Video Downloads). To access the online content from WindowsMedia.com, simply tap the icon in the top left corner of the Windows Media Player. This will open the web browser to the content page, where you can stream content to your Xda II by tapping on one of the content links.
To play a file that you have stored on your Xda II, Tap on Playlist to view available content, or open File Explorer (see page 64) to locate and open the stored file that you want to play To load MP3 or other Media files onto your Xda II from your PC, you will need to use ActiveSync. See page 61 for further details. Under the Tools menu you can change the settings of the Windows Media player, including screen size, repeat, and shuffle functions.
Tapping here will take you directly to the folders where your images and videos are stored when you use the onboard camera. This is the simplest way to access your files for playback, or to send them via MMS or email.

Video Downloads

O2 provides you with a service that lets you stream live video to your Xda II. Watch great video direct on your Xda II. You are just a click away from receiving video services like breaking news, comedy, and sport. To discover more click the video icon from your Xda II main menu.
Access the latest UK headlines from the BBC, including business and technology. Tap News to automatically open an Internet session and you will be directed to the News section of the O2 Internet portal This content is updated daily, and comes from the UKs leading sources.

Please note: You can create the photo file first using the Camera function under Video When the contact calls, you will see the image appear on screen.

Accessories

Tap this link to be taken to the accessories section of the O2 Internet portal. You will find the latest information on Xda II accessories, and you can simply tap on the screen to call the accessories order line to purchase. Please ensure that you tell them you have a new Xda II.
Storage the devices internal non-volatile memory* Storage card SD or MMC card inserted into the card slot Then tap Start to complete the backup To restore your data, select Restore, then tap Start
Simply select the contact you want to add a photo to Then tap Edit, then Assign Photo
Select the image from the available files, then tap OK
*Non-volatile memory is not lost when the battery is completely exhausted. For further information please refer to page 71.

ActiveSync

Email Setup
You will be taken to the Email Setup application. Please see Email setup on page 28.

Connections

You can quickly reset your Xda II's connections setup by entering this menu. Ensure that you have selected the right country, then choose between Pre-pay and Postpay. The last option is to choose between GSM or GPRS settings. You should always use GPRS, it is a much faster network, and you will get vastly superior download speeds. If however you travel to a network that does not have a GPRS roaming agreement with O2, then you can reset your Xda II connections to GSM mode by entering this menu. Don't forget to repeat the process and go back to GPRS mode when you come home!
In order to use ActiveSync you will first need to install it on your PC using the CD provided with your Xda II. Alternatively visit www.pocketpc.com and search for ActiveSync 3.7.
When you get back to your PC you can synchronise your Xda II with your PC and your emails will be transferred to Microsoft Exchange or Outlook on your PC and then sent. At the same time, during synchronisation emails are copied from the Inbox folder of Microsoft Exchange or Outlook on your PC and downloaded to the Inbox on your Xda II*. So you can read emails later whilst on the move and draft a response. Emails between your Xda II and PC are linked when you synchronise. If you delete an email on your Xda II, it is deleted from your PC the next time you synchronise. For detailed information regarding ActiveSync and how to set up a connection, please refer to your Pocket PC Phone User Manual.

Using ActiveSync allows you to synchronise your Xda II Inbox, Calendar and Tasks with your PC. You can draft emails on your Xda II whilst you are on the move and save them in your Xda IIs outbox.
*By default you will receive messages from the last three days only, the first 100 lines of each new message, and file attachments of less than 100KB in size. To amend the default setting please refer to your Pocket PC Phone User Manual.

Start Menu

The Start Menu is your shortcut to the most useful programs on the Xda II. To access this menu, simply tap Active on the navigation bar at the top of the screen. Recently used programs have icons at the very top of the start menu, simply tap one of the icons to open the program.
Takes you to the main screen of the Xda II showing a summary of your appointments and emails for today.
Takes you directly to Tasks.

Windows Media

Takes you to Windows Media Player. See page 49 for more information.
Using ActiveSync allows you to synchronise your Xda II Inbox, Calendar and Tasks with your PC.

Programs

Opens the Programs folder. See page 64 for more information.

Calendar

Keep track of your diary, and set up appointments on the move.

Settings

For advanced users to configure your Xda II device.

Contacts

Takes you directly to Contacts.
Search for files and documents using this tool.
Takes you to the Inbox. See Inbox on page 15.

Need help? Tap here.

Internet Explorer

Opens the web browser.

You can use this to write and review notes.
Tap here to enter your Xda IIs phone application.
The Programs folder contains a number of very useful and powerful applications. This is similar to your PC programs folder.
Take time out to play one of the games on your Xda II. For further information on the games available please refer to page 67.

Microsoft Reader

Lets you read documents saved in Microsoft Reader format. Visit www.microsoft.com/reader to find out more, or purchase books to download.

Pocket Word

A version of Microsoft Word designed for your Xda II.

SIM Manager

To download and manage your SIM contacts open this application.
By opening Album you can view all of your pictures and video files.

MMS Composer

For further information please refer to MMS on page 18.

SIM Tool Kit

For advanced users, please consult the Pocket PC user guide.

Calculator

Also includes a handy currency converter.

Terminal Services Client

Opens the phone application.
For further information please refer to page 47.
Wireless Modem Photo Contacts
For more information please see page 58. For advanced users, please refer to page 70.

ClearVue PDF

This application allows you to open PDF documents that are stored on the device great if you receive an email with a PDF attachment and need to view it. To access the Programs folder: Open the Start menu Tap Programs

Pictures

A handy application that displays all the images stored on your Xda II.

xBackup

For further information please refer to page 57.

Pocket Excel

A version of Microsoft Excel designed for your Xda II.

xmail from O2

Please refer to xmail on page 30.

ClearVue Presentation

This application allows you to open Microsoft PowerPoint documents that are stored on the device great if you receive an email with a PowerPoint attachment and need to view it.

Pocket MSN

This opens a web page taking you to the MSN online world for Pocket PC. For further information please refer to page 68.

File Explorer

Lets you browse through your files as you would on your PC.
To check out the range of games that your Xda II has open the Games folder. You will then be able to play one of the following: Solitaire card game for one player Jaw Breaker join up coloured balls and delete to get points Rayman Demo outstanding sound and graphics in this demo version game
Rayman Demo Tap Start to begin the game, then press the Calendar button to enter the first round

Java on your Xda II

It is possible to run Java based applications on your Xda II, however to do this you will need to add a JVM first. Some Xda II devices may already have a Java client installed, however initial shipments may not. To check for the latest software downloads from O2, please visit www.o2.co.uk/xda

Hard reset

It is possible to completely delete all data loaded onto your Xda II by holding the power key, and simultaneously pressing the soft reset button. Please note: This will delete absolutely all the data and applications that you have loaded on your Xda II.

Wireless LAN

You can connect your Xda II using a Wireless LAN service. This will allow you to get access to the Internet or your LAN when you are mobile, or in a Wireless LAN zone. You will need to purchase a separate Wireless LAN accessory to do this. More information is available from www.o2.co.uk/docrocket This is an advanced user feature, and further information can be found by visiting www.o2.co.uk/xda
Help and trouble shooting

Help online

If you need technical assistance with your Xda II send us an email to: o2datasupport@o2.com support@o2.ie Responses will be provided within 24 hours.
Frequently Asked Questions
How can I prevent my Xda II buttons being pressed while the device is in my bag? Xda II supports a feature called Key Lock, which will disable all button presses except for the power button. To enable Key Lock, select Start Settings System Key Lock, then select Lock all buttons except Power button. This will disable all button presses when the device screen is off. When you press the power button (or receive an incoming call), all buttons will work again. Can I receive phone calls while downloading content on the Xda II? You will not be able to make or receive phone calls while actively downloading web pages or email from the Internet. Your incoming call will be forwarded as per your phone settings (under services). While the connection is idle (ie. no data is being transferred), you can make and receive phone calls.

Talk to us

You can call your Service Provider to answer your Xda II questions. Your Service Provider's number is printed on your monthly bill. It is likely for more technical Xda II queries you will be transferred to O2s specialist Xda support service. If you are a corporate customer we suggest that you contact your internal help desk for advice on your companys Xda II support process.

4, 9, 4 7, 30, 61 9, 47 Back cover 26, 64 Back cover, 7, 34, 58, 28 12, 5, 13, 40, 70 18
Media Player Memory Microphone Microsoft Reader MMIS MMS Modem MSN Messenger My Xda News Non-Volatile Memory O2 Active Overseas use Permanent Memory Phone Phone settings Photo Album Photo Contacts Photos PIN Pocket MSN Power button PowerPoint Viewer Profiles Programs Reset Roaming Screen Screen icons SD/MMC card slot Settings SIM card SMS Soft reset
49 57, 58, 14, 18, 65 65, 56 40, 13, 71 7, 13, 47 inside cover 64 10, 7 7, 11, 36 back cover, 10
Sound Control Sports Start Menu Stylus Tasks Text messaging Travel services Troubleshooting Video Video Downloads Voicemail Volume Control WLAN WAP WAP Chat Windows Media Player Wireless LAN Wireless Modem Word Xda II buttons xmail
8 13, 14, 25 13, 13, 45 45, 50 24, 6, 71 14, 26, 39, 49, 70 12, 65 6, 7 30, 65

Press release PR0609 INCREASED PRODUCTIVITY FROM MOBILE PHONES BOOSTS UK GDP BY 9 BILLION A YEAR Mobiles save British workers 20 minutes a day Released: 13 March 2006
The mobile phone sector was responsible for an increase of just under 1% of UK labour productivity, representing a financial boost of almost 9 billion in UK GDP in 2004, revealed a new report commissioned by O2 today. It also estimates that UK workers can work for around 20 minutes less each day to achieve the same output thanks to the mobile phone. Additionally, over a third of the working population now receive a company mobile phone.
These are just some of the findings from the latest report undertaken by The Centre for Economic and Business Research (cebr) which examines the impact of mobile telephones on the productivity and behaviour of UK business. In the strongest indication that the influence of mobile in business is on the rise, according to the study, if UK workers could spend 5% more of their time out of the office productively, this would be the equivalent of an extra 180 million hours of work every year, equating to around one third of the total productivity impact of mobile in the UK. Additionally, the mobile sectors share of investment in business communications has grown, soaring from 27% in 2000 to 42% in 2004 - an investment in mobile totalling 61 billion a year. This reflects both a growth in the number of corporate mobile phone contracts, but also a switch towards more sophisticated mobile email and data services.
Peter Erskine, chief executive officer of O2, said: The cebr analysis confirms the increasing role that mobile plays in UK business life at every level. Mobile is already having a positive effect, but further substantial benefits can still be achieved from the increasingly sophisticated data services on offer.
The report reveals that mobile workers now represent 27% of the total UK workforce, with 69% of the workforce considering mobile essential to conducting their jobs effectively. Mobile workers consist of those who spend more than a third of their working day out-of-the-office travelling, at meetings, working offsite or at home. Two thirds (more than 5 million) of UK mobile workers are found to be represented by mobile blue-collar workers. Peter Erskine added: This split is interesting and conflicts with common perceptions of the mobile worker. Rather than solely being the preserve of bankers and media executives, as stereotypes dictate - mobile is now pervasive across all sections of business to the extent that most blue-collar workers see mobile as the essential business tool.
However, the productivity benefit of mobile use is found to be disproportionately concentrated amongst two million mobile knowledge workers, a group of users characterised by high usage, who use mobiles primarily to maintain important relationships with customers and clients and remain in the loop with developments in the office. This group alone is responsible for one third of the total 600 million hours spent annually by UK workers on business trips.
This study builds on similar report published by O2 and the cebr in July 2004 that predicted the mobile phone industry would contribute 50billion to UK GDP over the next 10 years and create 56,000 new jobs by 2013.
- ends Note to Editors cebr is an independent economics and business research consultancy established in 1993, providing forecasts and advice to City institutions, government departments, local authorities and numerous blue chip companies throughout Europe. This report follows one published in May, last year, which looked at the current economic impact of the mobile sector and was the first such study since NERA research five years ago. 2
The CEBR report can be viewed at xxxx O2 O2 comprises mobile network operators in the UK and Ireland, along with integrated fixed/mobile businesses in Germany, the Czech Republic (Cesky Telecom) and the Isle of Man (Manx Telecom). It also owns 50% of the Tesco Mobile and Tchibo Mobilfunk joint venture businesses in the UK and Germany respectively. In addition, the group includes O2 Airwave, which supplies secure digital communications to the emergency services and other public safety organisations. O2 is headquartered in Slough, UK, and has more than 35 million customers across Europe. O2 contacts David Nicholas Director of Communications O2 david.nicholas@o2.com t: +44 (0) 9176 Louie St Claire O2 UK Press Office louie.stclaire@o2.com t: 07834 093217

Simon Gordon Head of Media Relations O2 simon.gordon@o2.com t: +44 (0) 0698