TWO CORPORATE CENTER DRIVE MELVILLE, NY 7- 5 7
DIGITAL TECHNICAL SUPPORT CONSUMER PRODUCTS GROUP ( 8 ) 3- http://support.olympusamerica.com
Olympus C-3020 Zoom Digital Camera Product Number: Shipping Date: End of October - Early November 2001 Box Contents: * 16MB Olympus SmartMedia memory card * USB cable for Win/Mac * 4 AA-size Alkaline Batteries * Lens cap with retainer cord * Camera Strap * Olympus Camedia Master * Instruction manual * QuickStart Guide * Warranty Card Features and Benefits of the C-3020 Zoom include: ** Noise Reduction System - The noise reduction system allows for +/- 5-step sharpness and contrast control for clearer, more precise images. The camera compares similar images and uses that information to minimize background noise in pictures, even during long exposures or in low light conditions. ** User Friendly Interface - A streamlined menu with user-selectable shortcut menus and custom buttons make the camera easy to navigate and program. ** USB Auto-Connect - Connect to any USB-compatible Windows computer (running Windows 98/ME/2000) or Macintosh (running MacOS 8.6+) for easy downloading of image files to computers without any additional software. ** "My Mode" creates unique custom camera settings that can be accessed by simply turning the mode dial to the "My Mode" position. ** New Scene Program Modes- Scene program allows you to select settings for portrait, sports, landscape-portrait, night-scene, and QuickTime movie modes. ** Newly Designed Menu Navigation System - Custom buttons and shortcut settings make adjustments quick and easy. ** Extended Battery Life- New energy-saving circuitry provides longer battery life.

Olympus America Inc.

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Last updated on October 17, 2002

CCD Imager Lens

Seamless Digital Zoom Aperture Range Shutter Speeds ISO Recording Mode(s)

Adjustable Resolutions

DPOF (Digital Print Order Format) Optimum Image Enlargement Image Adjustment modes White Balance Image Effects Panorama Sequence Viewfinder LCD Focusing System
3.2 Megapixel (Effective) 3.3 Megapixel (Gross) Full optical CCD resolution Size 1/1.8" (.55") CCD Olympus multivariator aspherical glass 3x zoom lens 6.5-19.5mm (32-96mm equivalent in 35mm photography) 7.5x (3x optical and 2.5x digital combined) f2.8- f11 ( adjustable in 1/3 steps EV) 1/800 sec. - 4 sec. Automatic 1/800 sec. - 16 sec. Manual Auto: 100-400 / Manual: 100, 200, 400 (equivalent) Still image: EXIF TIFF (non-compressed), EXIF JPEG, DCF (design rule for Camera File system), QuickTimeR Motion JPEG (Movie Mode) 2048 x 1536TIFF, JPEG(x2) 1600 x 1200TIFF, JPEG(x2) 1280 x 960 TIFF, JPEG(x2) 1024 x 768 TIFF, JPEG(x2) 640 x 480 TIFF, JPEG(x2) 320 x 240 @15fps QuickTime Motion JPEG (38 sec.) 160 x 120 @15fps QuickTime Motion JPEG (168 sec.) Print Reserve, All print reservation, Date/time; Trimming N/A Noise Reduction: available at shutter speeds of 1/2 second or longer +/- 3 steps Red-Blue Sepia Mode, Black and White Mode, Blackboard Mode, Whiteboard Mode Up to 10 frames stitchable with CAMEDIA Master software when using Olympus brand SmartMediaTM 1.7 frames per second burst up to 5 frames in HQ mode Optical real- image viewfinder with autofocus /backlight LED 1.8" (4.5cm) Wide-View color TFT LCD (123,000 pixels) used for viewing, reviewing or editing images. iESP Multi-Pattern AF (autofocus) TTL system (contrast detection) Manual focus setting by gauge on LCD

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Focusing Ranges

Exposure Control

Metering System White Balance System

Flash Flash Modes

Flash Working Range Flash Charging Time Removable Media Card Selftimer/Remote Settings Memorization Outer Connectors Auto-Connect USB Image Playback Operating Environment Storage: Power Supply
Macro Mode 8" - 31"(0.2m-0.8m), Standard AF 31" Infinity (0.8m - Infinity), Manual 8" - infinity (0.2mInfinity) set by gauge Program Auto (f 2.8 - 11 / 1/800 sec. - 4 sec.) Aperture Priority (f 2.8 - 11 / 1/800 sec. - 4 sec.) Shutter Priority (f 2.8 - 11 / 1/800 sec. - 4 sec.) Program Scene Modes (f 2.8 - 11 / 1/800 sec. - 4 sec) Manual (f 2.8 - 11 / 1/800 sec. - 16 sec.) Exposure Compensation +/- 2EV in +/- 1/3 EV steps Auto Bracketing:selectable from 0.3 EV, 0.7 EV and 1 EV, 3 or 5 images AE Lock (exposure lock) Digital ESP Multi-Pattern Meter, Spot, Multi-Spot (up to 8 readings) iESP Multi-pattern auto TTL Pre-set manual (Daylight, Overcast, Tungsten and Fluorescent) and One-touch manual calibration Built- in Flash Auto Flash for low and backlight, "Red-eye" Reduction, Flash Fill- in Flash (forced on flash), Slow Shutter Synchronized Flash (1st or 2nd curtain effect), Flash Off Wide: 31" - 11.8' (0.8m - 3.6m) @ ISO 100 Tele: 8" - 11.8' (0.2m - 3.6m) @ISO 100 Less than 6 seconds (at normal temperature with new CR-3V batteries) 3V (3.3V) SmartMediaTM card (4, 8, 16, 32, 64, and 128 MB) 16-MB card included 12 second delay (selftimer)/3 second delay (remote) RM-1 Remote included On/Off USB connector (Auto-Connect), DC input Compatible with Windows 98 rev2/ME/2000 Pro/XPMacOS 8.6-9.01/OSX Index display, up to 4X enlargement, Slide-show, Scene rotation Operation: 32 F -104F (0C - 40C)30-90% Humidity 4 F - 140F (-20C - 60C) 10-90% Humidity Main Power Source: 4 x AA Alkaline batteries

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Date/Time Calendar Calendar Size Weight Number of Storable Frames (with 16MB SmartMedia Card)
(included) 2 x LB-01 (CR-3V) Lithium batteries 4 x AA Ni- MH rechargeable batteries 4 x AA Lithium batteries 4 x AA NiCd rechargeable batteries (Manganese batteries cannot be used) AC Power: C-7AU AC adapter (optional) Simultaneous recording into image date Automatic up to the year 2031 4.3" W x 3" H x 2.75" D (110mm W x 76mm H x 70mm D) 300 g/10.6 oz. without batteries and SmartMediaTM 1 :TIFF2048 X :TIFF1,600 X 1,:TIFF1,280 X :TIFF1,024 X :TIFF 640 X or more:SHQ2048 X or more :HQ 2048 X or more :SQ 1600 X 1200 (HIGH) 32 or more :SQ 1600 X 1200 (NORMAL) 21 or more :SQ 1,280 X 960 (HIGH) 49 or more :SQ 1,280 X 960 (NORMAL) 26 or more :SQ 1,024 X 768 (HIGH) 76 or more :SQ 1,024 X 768 (NORMAL) 66 or more :SQ 640 X 480 (HIGH) 165 or more:SQ 640 X 480 (NORMAL)

Q: What is the difference between the C-3020 Zoom and C-3000 Zoom? A: The main feature differences of the C-3020 Zoom compared to the C-3000 Zoom are as follows: * Adds USB Auto Connect feature. * Adds a Scene Program mode (Portrait, Sports, Landscape, Night Scenes). * Adds a "My Mode" custom setting feature on mode dial. * Adds Noise Reduction function. * Adds AE Lock function. * Finer settings for contrast and sharpness.

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* * * * * * * *
Adds One- Touch White Balance feature. Adds White Balance Correction feature. Adds Flash Correction feature. Adds a Rotation (+90/-90) degrees feature during playback. Does not include a video output feature. Does not support audio recording capability. Does not support remote control capability. Does not have an external flash connector.
Q: What features do the C-3020 Zoom and C-3000 Zoom share? A: The main feature similarities for the C-3020 Zoom and C-3000 Zoom are as follows: * Motion picture mode - QuickTime movie format (.mov) * Both cameras offer a Program mode, Aperture Priority, Shutter Prio rity, and Manual exposure modes. * Both offer manual focus. * Both offer an Auto Bracket exposure mode. * Both include Sepia, Black & White, Whiteboard, and Blackboard shooting modes. * Full range of ISO speed (sensitivity) settings - Auto + manual ISO (100,200,400). * DCF and DPOF format available. * 1/1.8 inch CCD with 3.34 million total pixels (3.18 million pixels effective for camera image). * Saves still images in.jpeg or.tiff (exif) format. * White balance control-Auto + 4 manual (sunlight, overcast, tungsten light, fluorescent light). * 5 mode, intelligent flash (auto, forced on, fill- in, red-eye reduction, flash off; slow-sync). * Wide view, TFT LCD monitor. * Additional add-on lenses and filters are available. * 3.3 (Gross) megapixel resolution (2048 x 1536). * Lens - 32mm-96mm (35mm camera equivalent). * Versatile image quality modes (15 different modes). * Battery Compatibility (2x CR-3V long life lithium batteries or 4x AA alkaline, Ni- MH, or Lithium batteries). Q: Does the C-3020 Zoom have a TV video output feature so I could view an image on my television? A: No, it does not have TV video output so you would not be able view an image on a television. Q: Can an external flash or studio strobe be connected to the C-3020 Zoom? A:No, there is no connection for external flash on this camera.

Q: Can a remote control be used with the C-3020 Zoom? A: No, the C-3020 Zoom does not offer the use of a remote control.

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Q: What types of batteries can be used in the C-3020 Zoom? A: You can use two CR-V3 lithium batteries (Olympus LB-01), 4 AA Ni-MH, Ni-Cad, alkaline batteries or lithium batteries. Q: Why can't manganese batteries be used in the C-3020 Zoom? A: Olympus strongly discourages the use of Manganese batteries in the C-3020 Zoom. Manganese batteries cannot provide sufficient power and have a short lifespan. Additionally, they also may cause damage to the camera by generating excess heat. Q: Why is the alert ind icating remaining battery life displayed earlier when using NiMH batteries than when using a lithium battery pack? A: NiMH and lithium batteries have different characteristics that cause the remaining battery life indicator to be displayed earlier when using NiMH batteries. However, this does not necessarily mean that the batteries will deplete any sooner than when using lithium batteries. Q: Approximately how long will the batteries in the C-3020 Zoom last? A: Under normal shooting conditions, the 4 AA alkaline batteries will provide approximately 150 shots. This estimate is assuming that half of the images are using the flash. Please note: the life span of alkaline batteries can vary greatly depending on their date of manufacture, manufacturer, and storage temperature. The Olympus CR-3V (LB-01) batteries will give approximately 500-700 shots. The Olympus rechargeable NiMH batteries provides approximately 250 shots per charge and they are rechargeable approximately 300 - 500 times. Q: What are the compression ratios and file sizes for the C-3020 Zoom's various image quality formats? A: They are as follows: Image Quality Still Images TIFF Record Mode 2048 x x x x x x x x 1200 High Quality 1600 x 1200 Normal Compression Ratio 1/1 1/1 1/1 1/1 1/1 1/2.7 1/8 1/2.7 1/8 Recording Size 9437K 5760K 3686K 2359K 922K 2330K 786K 1422K 480K

SHQ HQ SQ1

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1280 x 960 High Quality 1280 x 960 Normal 1024 x 768 High Quality 1024 x 768 Normal 640 x 480 High Quality 640 x 480 Normal 320 x x 120
1/2.7 1/8 1/2.7 1/8 1/2.7 1/8 1/8 1/8
910K 307K 583K 197K 228K 77K 338K 85K

Movie HQ SQ

Q: What are the recording times for the C-3020 Zoom for the various file formats? A: They are as follows:

Image Quality

Record Mode
Record Size (resolution 2048 x x x x x x x x x x x x x x x 480

Still Image

SHQ HQ SQ1 High Quality SQ1 Normal High Quality Normal SQ2 High Quality SQ2 Normal High Quality Normal
Estimated Recording Time w/ LCD on 31 sec 20 sec 13 sec 9 sec 4 sec 3 sec 3 sec 3 sec 2 sec 2 sec 2 sec 2 sec 2 sec 2 sec 2 sec

Q: What are the playback (file read) times for the C-3020 Zoom for the various file formats?

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A: Playback times for the various file formats are as follows: Image Quality Record Mode Record Size (resolution 2048 x x x x x x x x x x x x x x x 480 Estimated Recording Time w/ LCD on 31 sec 20 sec 13 sec 9 sec 4 sec 3 sec 3 sec 3 sec 2 sec 2 sec 2 sec 2 sec 2 sec 2 sec 2 sec
Q: What percentage of the actual field is viewed through the viewfinder of the C-3020 Zoom? A: About 80% of the actual field can be viewed through the viewfinder. For more accurate results of the picture composition taken by the camera, use the LCD monitor. Q: Can I use filters with the C-3020 Zoom? A: Yes, you can use a standard 55mm filter with this camera when you use the CLA-1 conversion lens adapter (41mm - 43mm, sold separately) and a 43mm-55mm step-up ring. Q: Can you use add-on lenses with the C-3020 Zoom? A: Yes, you can use the B-Macro Lens, WCON-08E Wide Angle Lens, and the TCON-14 1.4x telephoto lens with this camera. The CLA-1 conversion lens adapter (41mm - 43mm, sold separately) is required with all of these lenses. Please Note: When purchasing the B-Macro lens, you would need to get the 43mm-55mm step-up ring which is sold separately. The 43-55mm step-up ring included with the WCON-08E Wide Angle Lens and the 43-46mm step-up ring included with the TCON-14 1.4x Telephoto Lens. Q: What is the shooting area without using a conversion lens?

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A: Using the Macro mode, it is possible to zoom through all ranges from telephoto to wide down to a minimum distance of 8 inches. When shooting in full telephoto in the macro mode, the subject area that will fill the frame is 3.3"x 2.5". Q: What is the shooting area when using the special macro conversion lens? A: Using the Macro lens and shooting in full telephoto in the macro mode, the subject area that will fill the frame is 2.1" x 1.6" Please Note: The built- in flash cannot be used when using the macro conversion lens. Q: Are user settings saved in the memory even when the camera's power is turned off? A: When the Clear Settings function is set to OFF, user settings will be preserved in the camera's memory until they are changed, even if the power is turned off. However, if the camera's battery is removed, user settings will revert to their factory defaults after approximately 1 hour. Q: While the power is turned off, I can see something that looks like dust in the viewfinder. What is this? A: If the shooting lens is retracted (when the camera is off), something that appears like dust can be seen in the viewfinder. This does not indicate actual dust or malfunction of the camera. It is simply that due to the camera's construction, the surface of the viewfinder lens can be seen whenever the power is turned off. It should not be visible during shooting (when the power is turned on) and will not affect the image. Q: How does the C-3020 Zoom handle image file and folder names? A: The file names are created as follows: * Each image file name includes information about the month, date, and file number of the time the image was taken. * For example, the file name PB030020 indicates the month as B, the day as the 3rd, and the 0020 as the 20th picture taken on that day. * Months are designated 1 through 9 for January through September, then A through C for October through December. * The "P" at the beginning of the name indicates "picture" and is a fixed designation. * Image numbers are assigned by the camera automatically, up to 9999. When number 9999 is passed, the numbering resets to 0001. * Even when a new SmartMedia card is inserted, this numbering continues. The folder names are created as follows: * When a new SmartMedia card is inserted into the camera and shooting begins, a new folder name ("Dcim" - "xxxolymp") is written onto the card. * The first three places in the "xxxolymp" folder name will be a number between 100 and 999. When 999 is passed, the numbering resets to 100.

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* Even when a new SmartMedia card is inserted, this numbering will continue. * When image number 9999 is reached, a new folder is automatically created, and the xxx portion of the folder name increases by 1. Q: How can folder and file names be assigned in the various modes? A: There are two ways to assign folder and file names. (1) Reset: When replacing the SmartMedia card, both the folder and file numbers are reset. (2) Auto: When replacing the SmartMedia card, the folder number remains the same, but the file number continues with the next number following the last number written onto the previous card.

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TW O CORPORATE CENTER DRIVE MELVILLE, NY 11747-3157 DIGITAL TECHNICAL SUPPORT CONSUMER PRODUCTS GROUP (888) 553-4448 http://support.olympusamerica.com
DOCUMENT NUMBER 3219 MACINTOSH OS X (10.1.3 10.2.8) PRODUCT COMPATIBILITY Macintosh OS X (10.1.3 10.2.8) compatibility with Olympus digital products is supplied below by model. Digital Cameras:
Model Stylus 300 Digital Stylus 400 Digital Brio D-100/230 Brio D-150 Zoom D-370 D-380 D-390 D-510 Zoom D-520 Zoom D-550 Zoom D-560 Zoom D-565 Zoom D-40 Zoom C-50 Zoom C-700 Ultra Zoom C-720 Ultra Zoom C-730 Ultra Zoom C-740 Ultra Zoom C-750 Ultra Zoom Port Camedia Connection Master version Auto 4.1 Connect 4.1 USB 2.5 2.5 2.5 4.0 4.1 2.5 4.0 4.0 4.1 4.1 4.0 4.0 2.5 4.0 4.0 4.1 4.1 Remarks (*1) Camedia Master 2.0 or 2.5 is not OS X or Classic Environment compatible. Mac OS X is supported with Camedia Master 4.0, please check the Software Download page for the latest updates. (*2) USB Auto-Connect cameras use native OS X drivers. OS Xs Image Capture software will automatically launch when a camera is connected to download images. The camera will also appear on the desktop as "No_Name" removable disk. (*3) These cameras are designed under USB Storage-class specification. Use of the Camedia Master software is not required under Mac OS X. If you would like to use Camedia Master 2.5, you must boot the computer in OS 9.1. If you are in OS X, go to Apple> System Preferences> Start-up Disk> Mac OS 9.1. Restart the Mac. (*4) Camedia Master software can be purchased from Olympus America at the following website: http://www.olympusamerica.com/cpg_section/camediamaster4.asp

Olympus America Inc.

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Last updated on October 24, 2003
Model C-2040/C-3020 Zoom C-3040/C-4040 Zoom C-4000 Zoom C-5000 Zoom C-5050 Zoom C-5060 Wide Zoom E-100RS E-10/20N
Port Camedia Connection Master version Auto 2.5 Connect 2.5 USB 4.0 4.1 4.0 4.1 2.5 2.5
Remarks (*1) Camedia Master 2.0 or 2.5 is not OS X or Classic Environment compatible. Mac OS X is supported with Camedia Master 4.0, please check the Software Download page for the latest updates. (*2) USB Auto-Connect cameras use native OS X drivers. OS Xs Image Capture software will automatically launch when a camera is connected to download images. The camera will also appear on the desktop as "No_Name" removable disk. (*3) These cameras are designed under USB Storage-class specification. Use of the Camedia Master software is not required under Mac OS X. If you would like to use Camedia Master 2.5, you must boot the computer in OS 9.1. If you are in OS X, go to Apple> System Preferences> Start-up Disk> Mac OS 9.1. Restart the Mac. (*4) Camedia Master software can be purchased from Olympus America at the following website: http://www.olympusamerica.com/cpg_section/camediamaster4.asp
Model C-211 Zoom C-2100 Ultra Zoom C-3000/C-3030 Zoom
Port Camedia Remarks Connection Master version Standard 2.0 (*1) Camedia Master 2.0 or 2.5 is not OS X or Classic Environment compatible. USB 2.5 2.0 (*2) In order to use Camedia Master 2.0\2.5 you must boot the computer in OS 9.1. If you are in OS X, go to Apple >System Preferences> Start-up Disk> Mac OS 9.1. Restart the Mac. (*3) Mac OS X (10.1.3 10.2.8) is supported with Camedia Master 4.0 and 4.1. Camedia Master can be purchased from Olympus America at the following website: http://www.olympusamerica.com/cpg_section/camediamaster4.asp Please check the Software Download page for latest updates.

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Model D-320L, D-340L, D-360L, D-340R D-500/600/620L D-400/450/460/490 Zoom C-2000/2020 Zoom C-21 C-2500L
Port Remarks Connection Serial (*1) OS X does not support devices requiring a serial communications port. A serial interface card or a USB to serial interface adapter is not supported. (*2) Olympus offers alternative download accessories such as a USB Reader/Writer. These devices feature a faster transfer rate than serial, require no external power, and do not require connecting the camera. Visit the Olympus Emporium at https://emporium.olympus.com/innards/emp.asp?category=1&sub_category=7 for more information.

Photo Printers:

P-400 P-440 P-300/330/330N P-200 Remarks (*1) OS X (10.1.3 10.1.5) driver is available for download from the following website: http://www.olympusamerica.com/files/P400_MACOSX.sit This driver is also functional under OS 10.2.x. The OS 10.2.8 driver is being tested at this time. The Mac OS X driver is included on the CD supplied with the printer. OS X does not support devices requiring a serial communications port. A serial interface card or a USB to serial interface adapter is not supported. This printer is not Macintosh compatible.

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Digital Accessories:
Model FlashPath Adapter MAFP-2/MAFP-1 PC Card Adapter Remarks Cannot be used with a USB floppy drive and therefore is not OS X compatible.
MA-2E, MA-1E, MAPC-10 OS X compatibility is being tested. Mass Storage Device, OS X (10.1.3 10.2.8) Mass Storage Device, OS X (10.1.3 10.2.8) Mass Storage Device, OS X (10.1.3 10.2.8). USB 2.0 Compatible OS X (10.1.3 10.1.5) compatible driver can be downloaded at http://www.olympusamerica.com/files/MAUSB4_OSX.sit. This driver is also functional under OS 10.2.x. The OS 10.2.8 driver is being tested at this time. OS X compatible driver can be downloaded at http://www.scmmicro.com/downloads.html?PID[0]=7&PID[1]=14&s1=7&s2=43 - USB-SM File name is eUSBSM-OSX.sit OS X (10.1.3 10.2.x) driver can be downloaded at http://www.microtechint.com/downloads. The driver is in the ZiO! SmartMedia section.
USB Reader/Writer MAUSB-5W MAUSB-10 MAUSB-100 MAUSB-4W MAUSB-1
Microtech ZiO! Reader MAUSB-3

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Digital Voice Recorders:
DS-150/320, DS-2000/3000 Remarks (*1) DSS Player for Mac OS X (10.1.3 10.1.5) can be downloaded at http://www.olympusamerica.com/files/DSS_MacOS_10.sit (*2) IBM Via Voice included with DS 150\320 is not Mac compatible. OS X (10.1.3 10.1.5) (*1) Mass Storage Device, OS X (10.1.3 10.2.8) (*2) Software will work for voice files only, not music files. Music files must be uploaded from a Windows PC. (*3) DSS Player for Mac OS X (10.1.3 10.1.5) can be downloaded at http://www.olympusamerica.com/files/DSS_MacOS_10.sit (*1) Mass Storage Device, OS X (10.1.3 10.2.8). Software utilities are included on the CD supplied with the voice recorder. (*1) Voice Album included with W-10 is not Mac compatible.

DS-330 DM-1

DM-10, DM-20 DW-10

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