Open TV Electronic Programme Guide. 15

Contents

Unpacking... 2 Safety... 2 Preface.... 2 Digital Satellite Services.. 2 Conditional Access... 3 Smart Card... 3 Inserting the Smart Card.. 3 The Integrated Receiver Decoder (IRD). 4 Display... 4 Front Panel Keys... 4 Rear Panel Connections.. 4 Remote Control Unit.. 5 Replacing Batteries in the RCU... 5 Getting Started... 6 Installation of the satellite dish and cabling to the decoder. Installation Indemnity... Setting-up the System... Switching on the Decoder at the Mains.. Tuning your TV.... Adding a Modem... Standby and Normal Modes.. Optional Decoder Connections.. Introduction... Hints to Quality TV System Configurations.. Satellite Decoder, TV (using SCART or RF Interfaces)... Decoder, TV (SCART or RF Interfaces), Hi-Fi. Decoder, VCR, TV ,Hi-Fi.. Decoder, VCR, TV, Hi-Fi (using RCA Connectors). Two Satellite Decoders, TV, (using AUX SCART and RF Interfaces)... RCU UHF Button Selection Functions.. 12 12
Using the EPG... Now/Next EPG... Extended EPG... Theme Search...
Open TV Information Bar... 17 Reminders... 17 Parental Guidance... 17 Menu Navigation Route... 18 Using Menus... 19 Language Selection... 19 Language Options in Guide & Menu.. 19 Soundtrack Options... 19 Parental Guidance.. 20 Setting the Parental Level.. 20 Changing the Parental Pin Code.. 20 Information Box Display Period.. 20 Organising Service... Sort TV Services... Reset TV Services... Sort Audio Services... Reset Audio Services... Full Rescan... 21 21
Mail Messages... 21 Advanced Options... 22 Change Dish Installation... LNB Configuration.. Set LNB Power... LNB Setup... Signal Setup Alternatives... Tune IRD.... Reset to Factory Defaults.. Loop Through Mode... Signal Detection... Information... IRD Status... CA Status... Loader Status... TV Installation... TV Type... Aspect Ratio... UHF Tuning... Scart Source... Scart Video Output.. Change Modem Settings (if fitted).. Local Time... DSD Upgrade... 24 25
Bouquet Selection... 13 Selecting Specific Services... Selecting Services Directly... Stepping through Services.. Stepping using the RCU... Stepping using the Decoder Front Panel Keys.. Selecting Specific Services from the EPG.. Selecting Services from the Information Bar. 14
Controlling the Show... 14 Volume Control using the RCU Keys.. Volume Control using the Decoder Keys.. Mute.... Displaying Subtitles or Teletext.. Subtitles.... Teletext... Clock... Selecting Soundtracks.. Power Reset... Signal Source Selection... 15 15
Troubleshooting... 25 Specifications.... 29 Hotlines.... 30 Installation Settings.. 30 Notes.... 31

DSD 660

OPERATING INSTRUCTIONS

UNPACKING

Ensure that the following items are included with the Integrated Receiver Decoder (IRD): 1 x Remote Control Unit (RCU) 2 x AAA Batteries 1 x Flylead 1 x Mains Cable 1 x User Manual (Operating Instructions)

PREFACE

This manual provides full information on how to use the decoder and enjoy the benefits of all its features. The decoder is easy to use, even for those users unfamiliar with, or intimidated by, modern technology. The more advanced and more complex features can be avoided until you become comfortable with the basic operation of the system. The manual provides: # # Important safety precautions; please study them. Overview material; read only those parts that interest you. It is not necessary to study the manual from cover to cover before using the decoder. Step-by-step instructions on how to use the decoder and its advanced features. Step-by-step instructions on how to install the decoder and connect it to basic sound and TV systems. It is beyond the scope of this manual to include all of the possible configurations or installation procedures. Troubleshooting guide to assist you if you have difficulty with operating the decoder correctly, or if technical problems occur.

SAFETY

This decoder exceeds International Safety Standards. Please read the following recommended safety precautions carefully. MAINS SUPPLY: 98-265 V AC 50 Hz ONLY. LIQUIDS: Keep liquids away from the decoder.
# CLEANING: Before cleaning, disconnect the decoder from the wall socket. Use a cloth lightly dampened with water (no solvents) to clean the exterior. VENTILATION: Do not block the decoder ventilation holes. Ensure that free airflow is maintained around the decoder. NEVER stand the decoder on soft furnishings or carpets. Do not use or store the decoder where it is exposed to direct sunlight, or near a heater. Never stack other electronic equipment on top of the decoder. ATTACHMENTS: Do not use any attachment that is not recommended by the manufacturer, as it may cause a hazard or damage the equipment. CONNECTION TO THE SATELLITE DISH LOW NOISE BLOCK (LNB): The LNB connector cable has a voltage on its centre core. It is therefore recommended that the decoder is disconnected from the mains power before connecting or disconnecting this cable. FAILURE TO DO SO COULD DAMAGE THE LNB. SERVICING: Do not attempt to service this product yourself. Any attempt to do so will make the warranty invalid. Refer all servicing to a qualified service agent. LIGHTNING: If the decoder is installed in an area subject to intense lightning activity, protection devices for the decoder mains connector and modem telephone line are essential. The individual manufacturers instructions for safeguarding other equipment, such as TV set, Hi-Fi, etc., connected to the decoder, must also be followed during lightning storms. EARTHING: The earth of the LNB cable MUST BE DIRECTLY CONNECTED to the system earth for the satellite dish. The earthing system must comply with local regulations. Refer to the Installation Indemnity on pagexx. #

The operation of the decoder can be upgraded using over-the-air signals (typically in the morning). This manual and the menus downloaded in the decoder are therefore subject to change at any time. This document and the information contained herein are the subject of copyright and intellectual property rights under international convention. All rights are reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form by any means, electronic, mechanical or optical, in a whole or in part, without the prior written permission of UEC Technologiesl (Pty) Ltd, the Manufacturer.
DIGITAL SATELLITE SERVICES
The decoder has been designed to receive and process digital signals from PAS4, and Nilesat101 satellites, which act as mirrors in the transmission process, beaming the Service Providers signals back to your satellite dish. Compared to conventional TV (analogue), digital technology presents higher quality pictures, sound comparable to that of a CD, and many more services. Satellite technology also enables excellent reception of satellite TV services in remote rural areas where good quality terrestrial reception has never before been possible. The term Services is used as well as Channels because compressed digital TV and audio technology efficiently uses available bandwidth, allowing several services to use the bandwidth of one channel. In addition to the digital TV and audio signals, satellite signals also contain data that the decoder extracts, processes and stores. This provides up-to-date text information on the content and status of the various services at the touch of a button. Convenient facilities are also provided to manipulate received data in order to customise viewing and listening preferences. Due to the nature of compressed digital TV, many more features will become available in the near future.

CONDITIONAL ACCESS

Although some satellite TV and audio services are free to air, most TV and audio services are only available on a subscription basis and can only be enjoyed via the conditional access components. These are the removable Smart Card and a built-in conditional access process already fitted into the system.

Adding a Modem

Many exciting interactive features will be available in the future (Impulse Pay Per View, Video on Demand, etc.). The decoder is ready for these features as it can accommodate an optional built-in modem. A modem port for connection to your telephone line via an external (faster) modem is provided on the rear panel.
On the TV, select any unused channel on which you wish to view your satellite programmes. Once selected, all your satellite services will be viewed on this channel, selection of the service being made using the RCU. Press and hold UHF on the RCU for approx. 5 seconds until UHF is displayed on the decoder display. Tune your TV set to receive the decoder test signal display (see following figure).

Standby and Normal Modes

The decoder does not have a mains power on/off switch and it is recommended that, for normal viewing, it remains connected to the mains after installation. When the decoder is not in use, it should be switched to the standby mode using the symbol on the front panel or on the RCU. The standby mode is indicated by a constant small green dot on the right of the decoder display panel. To use the decoder after the initial installation: 1 Switch on the TV and any other equipment included in the system. Select the channel on the TV that you have allocated for viewing the satellite services. If the decoder is in the standby mode, press on either the RCU or decoder front panel, to return to the normal viewing mode. A service number will be displayed on the front panel indicator. Press TV on the RCU. A Bouquet selection box is then displayed on the TV screen (see page 13). Select the bouquet you have subscribed to (e.g., Middle East Programmes), then press OK. If you wish to select the Audio Services, press the key on the RCU, or on the decoder front panel. If subscribed to, an audio service will be heard, and the audio programme information box will be displayed on the TV. A green indicator on the front panel display is illuminated while the decoder is in the Audio Services mode. TV Services are restored by pressing TV on the RCU, or TV on the decoder front panel. NOTE: When switching from normal to standby then back to normal, the decoder automatically returns to the previously selected service. If a SCART VCR is connected, it is not necessary to take the decoder out of standby to view VCR play back. 6 The decoder is set up to the local default settings by the manufacturer. If it becomes necessary to change the installation parameters consult your local installer.

SCART TO SCART

SCART TO RCA AV CONNECTIONS
W ARNING! High Voltage DANGER! Do not open Unauthorised opening renders warranty invalid Protect against moisture
VIDEO OUT 220 / 240V 50Hz 30W

LNB OUT

EXTERNAL MODEM DATA SERVICE Republic of South Africa

RF IN TV AUX

STEREO AUDIO OUTPUTS

REAR PANEL

Decoder, TV (SCART or RF Interfaces), Hi-Fi NOTE: It is recommended that you switch off the mains supply to the decoder before connecting or disconnecting the LNB connector. 1 Connect the terrestrial antenna connector to the RF IN socket on the decoder. Connect a flylead between the variable stereo sound outputs on the decoder and the audio inputs on the Hi-Fi. Connect the coaxial cable connector from the LNB on the satellite dish into the connector marked LNB IN on the decoder. The connector on the coaxial cable to the decoder should be finger tight.
Using a SCART-to-SCART cable (not supplied), connect the TV SCART socket on the decoder to the SCART socket on the TV. If the TV does not have a SCART socket, use the supplied flylead to connect the RF OUT connector on the decoder to the RF IN connector on the TV. BETTER QUALITY TV CAN BE OBTAINED IF THE RCA CONNECTORS (AV) ARE USED TO CONNECT THE TV TO THE DECODER.

TV Hi-Fi

SCART TO SCART RF IN AUDIO INPUT
VIDEO IN SCART TO RCA AV CONNECTIONS AUDIO IN
W ARNING! High V oltage DANGER! Do not open Unauthorised opening renders warranty invalid Protect against moisture

VIDEO OUT

220/240V

50Hz 30W

Decoder, VCR , TV, Hi-Fi NOTE: It is recommended that you switch off the mains supply to the decoder before connecting or disconnecting the LNB. 1 Connect the terrestrial antenna connector to the RF IN socket on the decoder.
Follow steps 5 and 6 if you are using SCART connections 5 Using a SCART-to-SCART cable (not supplied), connect the TV SCART connector on the decoder to the SCART socket on the TV. Using another SCART cable, connect the VCR SCART on the decoder to the SCART on the VCR. Connect the VARIABLE LEFT and RIGHT HI-FI AUDIO OUT connectors on the decoder to the LEFT and RIGHT AUDIO INPUT connectors on the Hi-Fi. Switch power on to the decoder. Set the TV and VCR Scart Source and TV and VCR Scart Video Output using the TV Installation menu. See page 23.
Follow Steps 2 to 4 if you are not using SCART connectors 2 Using the supplied flylead, connect the RF OUT connector on the decoder to the RF IN connector on the VCR.
8 3. 4 Using the flylead supplied with the VCR, connect RF OUT on the VCR to the RF IN on the TV Connect the coaxial cable from the satellite dish to the LNB IN connector on the decoder. Tighten the connector finger tight. 9

TV VCR

TV SCART CONNECTIONS IN BOX USED IF NO SCART CONNECTORS VCR SCART

AUDIO INPUT

SCART TO RCA
DATA SERVICE Republic of South Africa
STEREO AUDIO EXTERNAL MODEM OUTPUTS
Decoder, VCR, TV, Hi-Fi (using RCA Connectors) NOTE: It is recommended that you switch off the mains supply to the decoder before connecting or disconnecting the LNB. 1 Connect the terrestrial antenna to the RF IN socket on the decoder. Using the supplied flylead , connect the RF OUT on the decoder to the RF IN on the VCR. Using the flylead supplied with the VCR, connect the RF OUT on the VCR to the RF IN on the TV. Connect the coaxial cable connector from the LNB on the satellite dish into the socket marked LNB IN on the decoder. Tighten the connector finger tight.
If the TV and VCR have AV connectors, connect as shown in the diagram. Connect the VIDEO OUT connector on the decoder to the VIDEO IN connector on the VCR. Connect the MONO AUDIO socket on the decoder to the AUDIO IN socket on the VCR. If your VCR has a stereo audio input, connect the FIXED stereo audio outputs from the decoder to the VCR stereo audio connector.
Switch the power on to the decoder.
AV CONNECTIONS RF IN RF OUT RF IN AUDIO VIDEO
Two Satellite Decoders, TV (using RF Connector) 5 The TV SCART connector on a second analogue or digital receiver has audio, video (RGB) and composite video input connections that can be used to view programmes. If a second receiver is connected, signals from selected sources are automatically routed internally in the decoder to the TV SCART connector. 1 Connect the terrestrial antenna connector to the RF IN socket on the decoder. It is recommended that you switch off the mains supply to the decoder before connecting or disconnecting the LNB On the first decoder, connect a second cable with F-type connectors (not supplied), from the LNB OUT connector to LNB IN connector on the second decoder. Connect a second SCART to SCART connector between the VCR SCART connector on the decoder and the TV SCART on the second decoder.

2 of 2 (Language) Press OK to select
Teletext Some services (e.g., CNN) have a teletext service. This can be selected as follows: 1 With the service selected, i.e., CNN, press symbol twice on the RCU. The following box is displayed:
Volume Control using the Decoder Keys
To change the volume level, press P/V on the decoder. The following is displayed for a brief time:
While the volume control window is displayed, press and release or respectively to increase or reduce the volume level in separate steps. The change in volume level is depicted by the changing length of the highlight bar. NOTE: The Variable Stereo Sound Outputs (Left and Right) can be controlled using the volume control keys on the RCU or on the front panel. 2

1 of 1

English
If teletext is not available, a No teletext window is displayed for 5 seconds. If other languages are available keep pressing the symbol until the language is selected. To make the teletext transparent press the again. symbol
To mute the audio do the following: 1 Press on the RCU. The following window is displayed for 3 seconds and the audio muted:
To page up or down, press P+ or P- on the RCU. To change to a distant page, select the page number on the RCU keypad, then press OK To clear the teletext , press EXIT on the RCU.
2 To restore the audio press again. The audio is restored at the previous level and the volume control window displayed for 3 seconds. To view the time do the following: 1 Press on the RCU. The date and time are displayed for a few seconds. If required press EXIT to clear.
Adjust the volume level using V+ and V-.

Selecting Soundtracks

Available soundtracks, included with programmes, can be heard and selected at any time while watching a programme. NOTE: Preferred soundtrack languages for automatic selection can be set using the menu system. Refer to Soundtrack Options (page 19). To listen to and select available soundtracks, do the following: 1 Press ? on the RCU. The current soundtrack language is displayed as follows:
OPEN TV ELECTRONIC PROGRAMME GUIDE
The decoder stores up-to-date information, received over the air, of all the currently subscribed to TV Services and on-air Audio Services, as well as the next and extended programmes scheduled for each TV and Audio service. The information for each programme includes, where appropriate: # # # The service number and name Title of the programme Censorship classification of the programme Brief information on the programme Start and finish times of the current programme Reminders Impulse Pay Per View symbol (when available)

Selected

# # # #
Pressing OK selects the option listed. Press the symbol again. If there are additional soundtracks available, the next soundtrack option is listed in the window. Continue pressing to cycle through all the available soundtracks. Press OK to select a soundtrack language. The soundtrack window is displayed and the new soundtrack is heard.

Using the EPG

1 On the RCU, press TV GUIDE. An on-screen menu is displayed as follows:

Power Reset

Services
If your TV picture freezes for a prolonged period, it is possible to reset the decoder without unplugging it from the power supply. Simultaneously press then release the and TV/ buttons on the decoder front panel.
Now/Next EPG Extended EPG Theme Search Press OK to select Press EXIT to cancel
NOTE: When pressing any of the arrow controls on the RCU, the colour of the displayed arrow in the EPG screens darkens to indicate activity.

Signal Source Selection

Switching between signal source devices is automatic by using the UHF button on the RCU. To select between the available signal sources, a single press-release of the UHF button in normal running mode (i.e., not in menu or EPG) switches to the next source. This is an override selection in that it will switch to VCR even if a VCR is not playing. The signal source is indicated on the decoder front panel display. The available options are:
Decoder (IRD): This allows you to use your satellite services and switches any other device (VCR, second decoder) to Off or Standby. VCR: This allows you to view a program on the VCR. Press Play on the VCR to view. AUX (AU1): This allows you to use the services of a second decoder. The LNB polarisation must be the same for both decoders.
Now/Next EPG Selecting Now/Next EPG displays a programme guide, as shown in the following diagram, that provides short text descriptions of the TV and audio programmes contained in the selected bouquet, as well as the next programmes scheduled for each TV and audio service. NOTE: TV programmes are not displayed and audio not heard while the EPG screen is displayed.
TV (tv): This allows you to use the terrestrial TV channels.
Use the cursor keys or to scroll up or down the list, as only five events are shown on the screen. When the last event is highlighted and you press , five new events are displayed and the highlight is put at the top of the list. This also works for scrolling up. The list is continuous, so after the last service the Guide starts displaying service 1 again. The current programmes are listed when NOW is selected and the programmes to follow are listed when NEXT is selected.

TV Guide

TVShow Nick UKTV Disc FOX8

17/02/99 12:46:49

Mad About You
Time Cop Scooby Doo Black Adder The Adventurers Absolutely Fabulous
Pressing on the RCU, selects the TV guide for tomorrows programmes. Pressing and holding the button pages through each days programme until the end of the 8 days. Pressing and holding the programme guide. button, returns you to todays

i on the RCU. The following window is displayed:

Fam 15:00 - 16:00

50 Science Frontiers Disc Science
Use the cursor keys or to scroll up or down through titles on other services, whilst simultaneously watching the current service. The current programmes are listed when NOW is selected and the programmes to follow are listed when NEXT is highlighted.
Press OK to unblock this programme
Pressing i with the Information Bar displayed, provides additional information on the programme.The local time will also be displayed on the TV when the Information Bar is displayed. Move between the NOW or NEXT programmes by pressing or on the RCU. With NEXT selected, an Information Bar appears that displays the next programme. Pressing OK sets the reminder and a clock symbol appears in the Information Box. Pressing OK again removes the reminder. NEXT programmes cannot be viewed before their start time. To exit the Information Box, press EXIT. 5 When viewing a programme, to tune to another programme press the numbered keys on the RCU. The Information Bar will be displayed for X seconds (see Information Box Display Period, page 20).
Press OK. A screen requiring the Parental PIN code is displayed.
Enter your PIN code to unblock this programme
To retain the blocking, press EXIT

Timecop

14:10 - 15:45

REMINDERS

The procedure for setting and removing a reminder has already been detailed. Refer to Open TV Electronic Programme Guide or Open TV Information Bar. At the right time a reminder message pops up. If you intend to watch the booked programme, press OK on the RCU which tunes the decoder to the new service. Otherwise press EXIT to remove the message, while remaining tuned to the original service. 2
Action starring Jean-Claude Van Damme
Enter your Parental PIN code using the keypad. Refer to Parental Guidance Options page 19. The programme is then unblocked.

MENU NAVIGATION ROUTE

Language Selection Language Options in Guide & Menu Soundtrack Options Parental Guidance Censorship Classification Change PIN Information Box Display Period Organising Services PIN Code Change PIN Code- Old/New

Display Period (seconds)

Sort TV Services Reset TV Services Sort Audio Services Reset Audio Services Full Rescan

Current Order List

Relocate

Mail Messages

Mail Message Box

Advanced Options

Change Dish Installation
PIN Code for Installation
LNB Configuration Signal Setup Tune DSD Reset to Factory Defaults

Signal Detection

NOTE: On initial selection of the Main Menu, the default setting is for Soundtrack Options. 2 Press OK to select Soundtrack Options. The following option list is displayed:

Soundtrack Options

Current options: Language to relocate

1 Arabic 2 English

French Other
Language Selection The Language Selection screen allows users to set the text language of the decoder, if options are available. The text language is set for the menus, EPG and Information Bar. To select the text language of your choice, do the following: 1 Press MENU on the RCU. The Main Menu screen is displayed with Language Selection highlighted. Press OK. The following option list is displayed:

Press Press

and to selec t preferred language to relocate this language
On the RCU, press or arrows to highlight the preferred language that you wish to relocate from the list. Press to move the highlighted language option into the relocation window. Only two languages can be relocated into positions 1and 2.
to highlight the preferred control option.
Select your choice by pressing OK on the RCU. Press EXIT to return to the Main Menu or MENU to return to the service.

NOTES:

Changing the Parental PIN Code To change your existing PIN to a new number, carry out the following: 1 Press MENU on the RCU. The Main Menu options list is displayed. Press OK. to select the Parental Guidance option, then press
Press OK to confirm your selection.

Parental Guidance

The decoder includes a Parental Guidance facility to control viewing of age restricted programmes. Access to this facility is controlled via the Parental PIN code. TIP: The PIN is set at the factory to 3 4. If you intend to use the Parental Guidance facility, please change the PIN as soon as possible. Remember to keep a note of your new PIN in a secure place. To unblock an event refer to page 17.
On the Parental Guidance menu, press to highlight Change PIN, then press OK. The Change PIN screen is displayed. Key in your old PIN code. This automatically highlights the new PIN code to be entered. Change the PIN to its new value. Instead of digits, crosses are displayed for the PIN codes. When the new PIN code is entered, a second box is highlighted requesting you to re-enter the new code. This is a safeguard against an initial incorrect entry. The Parental Guidance menu is displayed. Press EXIT to return to the Main Menu or MENU to return to the service.

Parental Guidance can only be applied to scrambled programmes. Setting the Parental Level 1 Press MENU on the RCU. The Main Menu options list is displayed. On the RCU, press to highlight Parental Guidance. The Parental Guidance screen is then displayed with the Censorship Classification option highlighted 5
Information Box Display Period
If the period of time that the Information Bar is displayed is either too long or too short, change the Information Bar display time as follows:
Censorship Classification Change PIN
Press MENU on the RCU. The Main Menu options list is displayed. On the RCU, press Period. to highlight Information Box Display
Press and to select option Press OK to confirm selection
Press OK.The Information Box Display Period screen is displayed. Press or to change the info display period (in seconds).
Press OK. A Security Check screen is displayed, in which the Parental PIN must be entered using the RCU. On entering the correct PIN, a Parental Guidance submenu is displayed, which is organised as follows: If the incorrect PIN is entered, the previous menu (Security Check) is again displayed.
EXPLANATION Can be viewed by all the family Programmes classified as PG can be viewed at parents discretion Programmes unsuitable for persons under 16 Programmes unsuitable for persons under 18 No Programmes are restricted. SELECT MENU OPTION Family Parental Guidance No Block
Press OK to confirm the new time or EXIT to cancel the screen. The Main Menu is displayed. Press EXIT or MENU to return to the service.

Organising Services

NOTE: Main Menu option Organising Services can only be selected after successfully receiving programming information over-the-air. Before this happens the Organisation Services option is not displayed.
When the decoder receives digital satellite signals, it also receives text information about the television and audio services that are being broadcast. The decoder automatically stores this continually updated information which you can view at any time. The decoder also provides sort and reset features to allow you to arrange the service lists according to your own personal preference.
The Organising Services menu is as shown in the following diagram:
Reset TV Services To reset the TV services to the order supplied by the Service Provider, do the following: 1 Press MENU on the RCU. The Main Menu options list is displayed. On the RCU, press to highlight Organising Services.
Sort TV Services Reset TV Services Sort audio services Reset audio services Full Rescan
Press OK to display Organising Services options list. Press to highlight Reset TV Services.
Press OK to reset the services list to the list supplied by the Service Provider. A message Do you want to reset the TV services list? is displayed.
Sort TV Services This feature allows you to sort your services into an order of your choice. The sorting process defines the TV service you want on any channel number. To sort the order, perform the following: 1 Press MENU on the RCU. The Main Menu options list is displayed. On the RCU, press to highlight Organising Services.

If, during an over-the-air download, the decoder fails to accept the download or freezes, a forced download can be performed as follows:
On the decoder front panel carry out the following procedure: Press STANDBY,

, , STANDBY in sequence.

A rotating bar on the decoder display indicates that a download is taking place.

TROUBLESHOOTING

If any problems are encountered when operating the decoder, make use of the following guidelines to assist in solving the problem. The decoder will automatically detect and diagnose many decoder and transmission related problems. Where possible, the errors will be communicated via messages on the TV screen and/or the decoder display panel. Locate either the corresponding error number and message or the description of your problem in the troubleshooting table and follow the advice provided. If you have tried the appropriate remedy and still have difficulty in operating your decoder, please call the appropriate hot line.
Press OK. The Advanced Options Menu is displayed. Press to highlight DSD Upgrade.
Press OK. The Upgrade screen is displayed with the message Checking for upgrade. At this point, depending on whether an upgrade is available or not, one of the following two messages appears on your TV screen: Failure: no download found. or The upgrade will take approximately X minutes. Press OK to continue or EXIT to cancel. (A download was found and it takes the specified amount of time to do the download). If an upgrade is not available, the decoder will automatically return to the service.
If an upgrade is available but you do not wish to upgrade, press EXIT to return to the previous menu. If you wish to upgrade the decoder, press OK. A message is displayed: The upgrade is active and will take approximately X minutes. After the download is completed, the decoder will automatically return to the current service.
Downloads may change installation settings to default values. If the decoder does not work after a download, refer to Advanced Options page 22 and the values that should have been written down on page 30, to restore the system. Downloads also change sort preferences. Refer to page 21 for help in restoring your preferences.
Decoder Front Panel Message/Display on TV Screen or Symptom
Any menu is displayed Blank screen (TV switched on)

Possible Cause

Remedies
Normal operation. The decoder Press the MENU button on the is in menu mode remote to return to normal viewing No mains power to the decoder Ensure that the mains lead to the decoder and mains power point is securely plugged into the mains outlet, and that the mains is switched on

Blank display

Small green dot
Blank screen (TV switched on)

Normal operation. The decoder Press on the remote to return is in standby mode to return to normal viewing Remote control does not work Check that remote batteries are correctly inserted. Replace batteries and re-try Restore correct TV type for country of operation On the TV, select the channel allocated to view the decoder programmes
No small flashing Any display green dot when any button on the remote is pressed No Audio/Noisy Audio Any programme number Terrestrial programme displayed Incomplete video recording - a portion of the recorded satellite programme has not recorded Interrupted video recording. Menus or other text appear on the recorded satellite programme, or the sound level fluctuates
NOTE: The recording of any channel is subject to copyright laws
PAL setting incorrect Incorrect TV channel selected to view the satellite decoder
The decoder has been switched Do not make any adjustments to standby or to a different or selections with the remote service during the recording during recordings A button has been pressed on the remote Do not make any adjustments or selections with the remote during recordings
Security check screen followed by programme blocking menu Programme at incorrect programme blocking level
Incorrect PIN number entered
Refer to Programme Blocking in this manual. If you have forgotten your PIN code consult your service provider Refer to Parental Guidance section Wait until storm subsides

Any programme number

Programme blocking level set incorrectly Heavy thunderstorm in progress either locally or at transmission point SCART functionality incorrectly set
Faulty installation Signal problem Heavy rain (normal operation will resume as soon as the rain subsides The CAM is malfunctioning
3 flashing dashes TV picture breaks up and and error dot (red) eventually NO SIGNAL banner displayed Any programme number
3 flashing dashes and error dot (red)

No audio or video

NO SIGNAL or SEARCHING FOR SIGNAL AT XXXX MHZ E03 CA module failure
Press UHF button on remote to obtain IRD on front panel display
Check, repair or replace cables Check decoder installation settings Realign the dish Call the service provider Call the service provider