Chapter 6: Using the Exchange Emulation Method Symantec Backup Exec. 61
Overview.... 61 Exchange Emulation for Symantec Backup Exec 9.1/10.1 and Exchange Server 2000/2003... 61 Exchange Emulation for Symantec Backup Exec 11d and Exchange Server 2000/2003/2007... 65 Exchange Emulation for Symantec Backup Exec 12.0 and 12.5 and Exchange Server 2000/2003/2007... 69 Exchange Emulation for Symantec Backup Exec 2010 and Exchange Server 2003/2007/2010... 73 Exchange Emulation for Symantec Backup Exec 9.1/10.1 and Exchange Server 5.5.... 79 Exchange Emulation for Symantec Backup Exec 8.6 and Exchange Server 2000/2003... 82 Exchange Emulation for Symantec Backup Exec 8.6 and Exchange Server 5.5.... 86
Chapter 7: Using the Exchange Emulation Method - CA ARCserve Backup 91
Overview.... 91 Exchange Emulation for CA ARCserve Backup and Exchange Server 2000/2003... 91 Exchange Emulation for CA ARCserve Backup 9.x-11.5 SP3 and Exchange Server 5.5.... 95
Chapter 8: Using the Exchange Emulation Method - NetBackup. 101
Overview.... 101 Exchange Emulation for NetBackup 4.5-5.1 and Exchange Server 2000/2003... 101 Exchange Emulation for NetBackup 4.5-5.1 and Exchange Server 5.5.... 105 Exchange Emulation for NetBackup 6.0 and Exchange Server 2000/2003... 108 Exchange Emulation for NetBackup 6.0 and Exchange Server 5.5.... 112 Exchange Emulation for NetBackup 6.5.x and 7.0 and Exchange Server 2000/2003/2007... 115
Chapter 9: Using the Exchange Emulation Method CommVault Galaxy Backup & Recovery. 121
Overview.... 121 Exchange Emulation for CommVault Galaxy Backup & Recovery 6.1, 7.0, 8.0 and Exchange Server 2007... 121 Exchange Emulation for CommVault Galaxy Backup & Recovery 5.0, 5.9, 6.1, 7.0, 8.0 and Exchange Server 2000/2003.. 125 Exchange Emulation for CommVault Galaxy Backup & Recovery and Exchange Server 5.5... 129
Chapter 10: Using the Exchange Emulation Method UltraBac. 135
Overview.... 135 Exchange Emulation for UltraBac and Exchange Server 2000/2003.. 135 Exchange Emulation for UltraBac and Exchange Server 5.5.. 139
Chapter 11: Using the Native Method NetBackup 7.0. 143
Overview.... 143 Native Restore Method for NetBackup 7.0.. 143
Chapter 12: Using the Native Method CA ARCserve R15. 145
Overview.... 145 Native Restore Method for CA ARCserve R15.. 145

Glossary. 147 Index. 149

INTRODUCTION

I NTRODUCTION

Overview
Welcome to Ontrack PowerControls 6.1, the software that lets you restore Exchange Information Store data from tape and disk backups to any alternate location (for example, machine, volume, folder), thereby eliminating the need for a recovery server. In contrast, most backup programs let you restore Exchange data only to the same or duplicate server from which it was backed up. Ontrack PowerControls ExtractWizard also supports Microsoft SQL Server 2005 up to SP3 or Microsoft SQL Server 2008 up to SP2 or Microsoft SQL Server 2008 R2 including Remote Blob Store (RBS) backups, of Microsoft Office SharePoint Server 2007 up to SP2 and Microsoft Office SharePoint Server 2010 (MDF, NDF, and associated log files). It offers support for SQL backups and native SharePoint backups as files or on tapes. Ontrack PowerControls ExtractWizard supports the Direct Method only for SharePoint database backup extractions. This user guide provides step-by-step instructions for completing specific tasks on the Microsoft Windows-based platform. See the table of contents or the Index to locate the pages on which particular topics are discussed. Use Adobe Acrobat to open the PDF version of this user guide. After you open the PDF file, click the Hand tool to view the Table of Contents hyperlinks in layout view. Then click a hyperlink to jump to a specific topic in the manual.

If a previous version of Ontrack PowerControls has been installed, is active, and you are upgrading to Ontrack PowerControls 6.1, you will not be able to reuse the existing Ontrack PowerControls license file with Ontrack PowerControls 6.1.
Upgrading Ontrack PowerControls when Kroll Ontrack Administrative Server is Required
If the Kroll Ontrack Administrative Server (KOAS) is required either through the use of the Agent for Administrative Services or for the Central Licensing Service (CLS), before upgrading Ontrack PowerControls, it is necessary to first upgrade your KOAS server and optionally configure CLS to use your new Ontrack PowerControls 6.1 CLS license. Please see the KOAS user documentation for details on how to perform an upgrade installation.
To upgrade site installations requiring KOAS when CLS is in use
1. Close all Ontrack PowerControls clients. 2. Upgrade the previous version of KOAS to KOAS 6.1. 3. Start the KOAS management console to verify KOAS has upgraded. 4. Using the KOAS CLS plug-in, in the License File tab, configure KOAS CLS to use the Ontrack PowerControls 6.1 CLS license file provided with the delivery of Ontrack PowerControls 6.1 and KOAS 6.1. 5. Follow the instructions and restart KOAS to ensure that CLS is running properly. If the wrong CLS license file is configured, an error displays in the CLS status displays. 6. Use the existing Ontrack PowerControls installation. 6

Getting Help

Note: Previous Ontrack PowerControls installations can be upgraded to Ontrack PowerControls 6.1 as required.
To upgrade site installations requiring KOAS when CLS is not in use
1. Close all Ontrack PowerControls clients. 2. Upgrade the previous version of KOAS to KOAS 6.1. 3. Start the KOAS management console to verify KOAS has upgraded. 4. Use existing Ontrack PowerControls installation. Note: Previous Ontrack PowerControls installations can be upgraded to Ontrack PowerControls 6.1 as required.
Kroll Ontrack provides you with the following ways to get help with Ontrack PowerControls: Online Help and Technical Support.

Online Help

Online Help includes all of the information in the user guide and more, and it lets you quickly access this information by using one of three tabs. The Contents tab offers a hierarchical view of the contents of the user guide. The Search tab offers a full-text search of the user guide. The Index tab offers a keyword-based way to get to specific topics. Click the Help button to access the help files.

Technical Support

If you have questions or problems not answered in the user guide or the online Help (F1), call our Technical Support group. When reporting an issue, please include any information that might help us diagnose the problem. The following details are often the most helpful: The version of Ontrack PowerControls you are using (on the first page of Ontrack PowerControls, click About). The versions of Windows operating systems that you are running. The circumstances and sequence of steps that led to the problem. The text of the error messages (if any appeared), and the contents of the Details window. A list of other Windows-based programs that you were running when the error occurred. See Contact Information at the beginning of this user guide.

CHAPTER 2

USING THE ONTRACK POWERCONTROLS EXTRACTWIZARD ADVANCED METHOD

Exchange Emulation

With this method, Ontrack PowerControls ExtractWizard appears as an Exchange Server to the backup software. You run the backup software and extract the Exchange data to the computer running Ontrack PowerControls ExtractWizard. For more information, see Organizing the Extracted Files for Ontrack PowerControls on page 24. The Exchange Emulation method is used for these types of backup software: Microsoft NT Backup see Using the Exchange Emulation Method - Windows NT Backup on page 41 HP OpenView Storage Data Protector see Using the Exchange Emulation Method - HP OpenView Storage Data Protector on page 51 Symantec Backup Exec see Using the Exchange Emulation Method - Symantec Backup Exec on page 61 NetBackup see Using the Exchange Emulation Method - NetBackup on page 101 CA ARCserve Backup see Using the Exchange Emulation Method - CA ARCserve Backup on page 91 CommVault Galaxy Backup & Recovery see Using the Exchange Emulation Method CommVault Galaxy Backup & Recovery on page 121 UltraBac see Using the Exchange Emulation Method - UltraBac on page 135
REQUIREMENTS FOR USING THE ONTRACK POWERCONTROLS EXTRACTWIZARD ADVANCED METHOD
The API and Exchange Emulation advanced methods share two main requirements: Only online Exchange backups are supported. This includes full, copy, incremental, and differential backups. The backup client software must be installed on the computer running Ontrack PowerControls ExtractWizard. Note: The Exchange Emulation method has additional requirements. For more information, see Using the Exchange Emulation Method on page 37.

Using the API Method

The API method of extracting backed-up Exchange data allows Ontrack PowerControls ExtractWizard to communicate directly to the backup software server. Ontrack PowerControls ExtractWizard queries the backup server for online Exchange backups using the backup softwares API (Application Program Interface). You then select which backups you want extracted and Ontrack PowerControls ExtractWizard will extract the databases to the desired location on disk. The API method is used for two types of backup software: Using the API Method for IBM Tivoli Storage Manager Using the API Method for EMC NetWorker

Figure 4-4. Exchange Emulation Page Tip: You can copy the Restore to and Log file path information on this page and paste it into NT Backup when prompted later in this section. 12. Start NT Backup (Backup Utility in Windows XP and 2003) on the computer you normally run your restores on. This can be the same computer as the one running Ontrack PowerControls ExtractWizard. 13. Do one of the following: If NT Backup is on a different computer than Ontrack PowerControls ExtractWizard, proceed to step 12. If NT Backup is on the same computer as Ontrack PowerControls ExtractWizard, skip steps 12-15 and proceed to step 16. 14. In NT Backup, click the Backup tab. 15. On the Tools menu, click Remote Store. 16. In the Remote Store window, enter the name of the Restore Target Computer (i.e., the computer running Ontrack PowerControls ExtractWizard). The name must be in all capital letters. Verify that you are using the Restore to value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. Click OK. 17. If you receive an error stating that the Microsoft Exchange Server does not appear in the Backup tree (i.e., it does not appear in the left pane in the Backup tab), this means that NT Backup is not able to verify the Ontrack PowerControls ExtractWizard emulation. Therefore, you must follow the steps outlined in this article from the Microsoft Knowledge Base: XADM: Troubleshooting a Remote Online Backup of Exchange 2000: http://support.microsoft.com/?kbid=275676 When NT Backup is completed verifying the computer, the Restore Target computer appears under the Microsoft Exchange Server node.
Exchange Emulation for NT Backup: Exchange Server 5.5 on Windows 2000, Windows XP, and Windows Server 2003
18. In NT Backup, click the Restore tab (the Restore and Manage Media tab in Windows 2003). 19. In the tree view, select your Exchange backup from the list of media. 20. Click Start Restore. The Restoring Database Store window appears. 21. In the Restore To box, enter the name of the Restore Target Computer (i.e., the computer running Ontrack PowerControls ExtractWizard). The name must be in all capital letters. Verify that you are using the Restore to value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 22. In the Temporary location for log and patch files box, enter the log file path. Verify that you are using the Log file path value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 23. Do not select either of the check boxes at the bottom of the Restoring Database Restore window. 24. Click OK. NT Backup will start to restore Exchange files to the Ontrack PowerControls ExtractWizard. The Restore Progress window appears. 25. When NT Backup is completed, click Close and close NT Backup. 26. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.

Figure 6-11. Selecting Exchange Server 2000, 2003, or 2007 Connection Parameters 8. In the Storage Groups box, enter the name of the storage group you will be extracting. The storage group name is case sensitive and must match exactly the name that appears in the Exchange System Manager. You can enter multiple storage groups, separated by semicolons (;). 9. Click Next. 10. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). 11. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start Backup Exec. Do not click the Stop button until you reach the end of these instructions.
Figure 6-12. Exchange Emulation Page Tip: You can refer to the Restore to information on this page when verifying it in Symantec Backup Exec later in this section. 12. Start Symantec Backup Exec 12.0 or 12.5 on the computer you normally run your restores on. This can be the same computer as the one running Ontrack PowerControls ExtractWizard. 13. Click the drop-down arrow next to the Restore button and select New Restore Job. The Restore Job Properties window appears. 14. In the Properties pane, select Selections under the Source heading. 15. In the All Resources tree, select the Exchange backup you want to restore. 16. In the Properties pane, select Microsoft Exchange Redirection under the Destination heading. 17. Select the Redirect Exchange sets check box. 18. In the Restore to server box, enter the name of the Restore Target Computer (i.e., the computer running Ontrack PowerControls ExtractWizard). Verify that you are using the Restore to value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 19. In the Server logon account, change the logon account if necessary. The account you select must have backup operator rights to the Restore Target Computer. 20. If using Volume Shadow Copy Services (VSS), select the Redirect using Volume Shadow Copy Service (VSS) snapshot provider check box. Select the Redirect to drive and path (Exchange 2003 and 2007) option. In the Restore to drive, select the computer name of the one running Ontrack PowerControls ExtractWizard.
Exchange Emulation for Symantec Backup Exec 2010 and Exchange Server 2003/2007/2010
In Restore to path, enter the path to that same computer. This should match the Ontrack PowerControls ExtractWizard destination path. Note: It is recommended that you use the browse button (.) to select the Restore to drive and Restore to path fields. This will ensure these fields are populated correctly. Note: For Exchange 2000 restores, do not select the Redirect using Volume Shadow Copy Service (VSS) snapshot provider check box as Exchange 2000 does not use VSS. 21. In the Properties pane, select Microsoft Exchange under the Settings heading. 22. In the Exchange 2000 and later area, select the Purge existing data and restore only the databases and transaction logs from the backup sets option. 23. In the Exchange Server for temporary storage of log and patch files box, enter the log file path. 24. Clear the Commit after restore completes and Mount database after restore check boxes. Caution: Make sure to deselect the Commit after restore completes check box. If this check box remains selected, Backup Exec will automatically delete the restored files after completing the restore. 25. Click Run Now. Backup Exec displays a warning about restoring a server with different Site and Organization names. You can safely click Yes. Ontrack PowerControls ExtractWizard and Ontrack PowerControls do not depend on the Site and Organization names. Backup Exec will start to restore Exchange files to the Ontrack PowerControls ExtractWizard. 26. When Backup Exec is completed, click OK and close Backup Exec. 27. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.

Figure 6-20. Exchange Emulation Page Tip: You can copy the Restore to information on this page and paste it into Backup Exec when prompted later in this section. 11. Start Symantec Backup Exec on the computer you normally run your restores on. This can be the same computer as the one running Ontrack PowerControls ExtractWizard. 12. Click Restore at the top left of the Backup Exec window. The Restore Job Properties window appears. 13. In the Properties pane, select Selections under the Source heading. 14. In the All Resources tree, select the Exchange backup you want to restore. Note: You cannot restore the Microsoft Exchange Directory. 15. In the Properties pane, select Exchange Redirection under the Destination heading. 16. Select the Redirect Exchange sets check box.
Exchange Emulation for Symantec Backup Exec 8.6 and Exchange Server 2000/2003
17. In the Restore to server box, enter the name of the Restore Target Computer (i.e., the computer running Ontrack PowerControls ExtractWizard). Verify that you are using the Restore to value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 18. In the Server logon account, change the logon account if necessary. The account you select must have backup operator rights to the Restore Target Computer. 19. In the Properties pane, select Exchange under the Settings heading. 20. In the Exchange v5.5 area, clear the No Loss Restore check box. Important: If the No Loss Restore check box is selected, the restore will fail. 21. Select one or both of the following check boxes: Select the Restore public folder if you would like to restore the pub.edb. Select the Restore private mailboxes if you would like to restore the priv.edb. 22. Click Run Now. Backup Exec will display a warning about restoring a server with different Site and Organization names. You can safely click Yes. Ontrack PowerControls ExtractWizard and Ontrack PowerControls do not depend on the Site and Organization names. Backup Exec will start to restore Exchange files to the Ontrack PowerControls ExtractWizard. 23. When Backup Exec is completed, click OK and close Backup Exec. 24. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.
Use the following steps for performing Exchange emulation for Symantec Backup Exec 8.6 with Exchange Server 2000/2003: 1. Install Backup Exec Remote Agent for Windows Servers client software on the computer that will be running Ontrack PowerControls ExtractWizard. 2. On the computer that will be running Ontrack PowerControls ExtractWizard, do one of the following: Option 1: Install the Exchange System Management Tools and update the system path to include the Exchsrvr\bin\ directory. Option 2: Copy esebcli2.dll to the system path: winnt\system32 or windows\system32. (The esebcli2.dll file is located on the Exchange Server in the Exchange Server\bin directory.) Then set the registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore \DLLPaths with Value Name Esebcli2, Data Type REG_EXPAND_SZ, String Drive\Path\Esebcli2.dll Note for Windows 2000: Use regedt32.exe to create a REG_EXPAND_SZ value. Note: For 64-bit operating systems, the esebcli2.dll must also be copied into the SysWoW64 folder.

Figure 6-21. Example of Setting the Registry Key 3. Start Ontrack PowerControls ExtractWizard. The computer running Ontrack PowerControls ExtractWizard is known as the Restore Target Computer. 4. Click Next. 5. On the Method of Extraction page of the Ontrack PowerControls ExtractWizard, select Advanced Method.
Figure 6-22. Method of Extraction Page for Advanced Method 6. Select Symantec Backup Exec from the drop-down and click Next. 7. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 2000, 2003, or 2007 option.
Figure 6-23. Selecting Exchange Server 2000, 2003, or 2007 Connection Parameters 8. In the Storage Groups box, enter the name of the storage group you will be extracting, exactly as it appears in the Exchange System Manager. Backup Exec will check this name, which is case sensitive, and it must match exactly. You can enter multiple storage groups, separated by semicolons (;). 9. Click Next. 10. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). 11. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start Backup Exec. Do not click the Stop button until you reach the end of these instructions.
Figure 6-24. Exchange Emulation Page Tip: You can copy the Restore to and Log file path information on this page and paste it into Backup Exec when prompted later in this section. 12. Start Symantec Backup Exec on the computer you normally run your restores on. This can be the same computer as the one running Ontrack PowerControls ExtractWizard. 13. On the toolbar at the top of the Backup Exec window, click Restore. The Restore Job Properties window appears. 14. In the Restore Job Properties window, click the Selections tab. 15. In the All Volumes tree, select the Exchange backup you want to restore. 16. Click the Redirection tab. 17. Select the Redirect Exchange sets check box. 18. In the Restore to server box, enter the name of the Restore Target Computer. Verify that you are using the Restore to value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 19. Select the Exchange tab. 20. In the Exchange 2000 area, clear the No Loss Restore check box. Important: If the No Loss Restore check box is selected, the restore will fail. 21. In the Temporary location for log and path files box, enter the log file path. Verify that you are using the Log file path value from the Exchange Emulation page of the Ontrack PowerControls ExtractWizard. 22. Clear the Commit after restore completes check box.

Figure 8-6. Method of Extraction Page for Advanced Method 7. Select NetBackup from the drop-down and click Next. 8. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 5.5 option and click Next.
Figure 8-7. Selecting Exchange Server 5.5 Connection Parameters
9. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). 10. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start NetBackup. Do not click the Stop button until you reach the end of these instructions.
Figure 8-8. Exchange Emulation Page Tip: You can copy the Log file path information on this page and paste it into NetBackup when prompted later in this section. 11. Start the NetBackup client on the computer running Ontrack PowerControls ExtractWizard. 12. On the File menu, click Specify NetBackup Machines and Policy Type. (For NetBackup 4.5, click Specify NetBackup Machines.)
Exchange Emulation for NetBackup 6.0 and Exchange Server 2000/2003
Figure 8-9. Specify client and policy type 13. In the Specify NetBackup Machines and Policy Type window, click the Client/Policy Type tab. 14. Under Client List, select the Exchange client you want to restore from and make it the current client. Click OK. 15. On the toolbar, click Select for Restore, and then select the Exchange backup you want to restore. 16. On the Actions menu, click Start Restore of Marked Files. 17. In the Restore Marked Files window, click Start Restore. 18. When NetBackup is completed, click OK and close NetBackup. 19. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.
Use the following steps for performing Exchange emulation for NetBackup 6.0 with Exchange Server 2000/2003: 1. Install NetBackup client software for Windows on the computer that will be running Ontrack PowerControls ExtractWizard. 2. Allow the computer running Ontrack PowerControls ExtractWizard to restore backups created by the Exchange Server client. Follow the instructions for allowing redirected restores in the NetBackup Administrators Guide. 3. On the computer that will be running Ontrack PowerControls ExtractWizard, do one of the following: Option 1: Install the Exchange System Management Tools and update the system path to include the Exchsrvr\bin\ directory. Option 2: Copy esebcli2.dll to the system path: winnt\system32 or windows\system32. (The esebcli2.dll file is located on the Exchange Server in the Exchange Server\bin directory.) Then set the registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore

Use the following steps for performing Exchange emulation for NetBackup 6.0 with Exchange Server 5.5: 1. Install NetBackup client software for Windows on the computer that will be running Ontrack PowerControls ExtractWizard. 2. Allow the computer running Ontrack PowerControls ExtractWizard to restore backups created by the Exchange Server client. Follow the instructions for allowing redirected restores in the NetBackup Administrators Guide. 3. On the computer running Ontrack PowerControls ExtractWizard, make sure edbbcli.dll is in the system path. The easiest way is to copy edbbcli.dll to winnt\system32 or windows\system32. The edbbcli.dll file can be found on the Exchange Server in the Exchange Server\bin directory. 4. Start Ontrack PowerControls ExtractWizard. The computer running Ontrack PowerControls ExtractWizard is the Restore Target Computer. 5. On the first page of the Ontrack PowerControls ExtractWizard, click Next. 6. On the Method of Extraction page of the Ontrack PowerControls ExtractWizard, select Advanced Method.
Figure 8-15. Method of Extraction Page for Advanced Method 7. Select NetBackup from the drop-down and click Next. 8. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 5.5 option and click Next.
Figure 8-16. Selecting Exchange Server 5.5 Connection Parameters
9. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). Click Next. 10. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start NetBackup. Do not click the Stop button until you reach the end of these instructions.
Figure 8-17. Exchange Emulation Page Tip: You can copy the Log file path information on this page and paste it into NetBackup when prompted later in this section. 11. Start the NetBackup client on the computer running Ontrack PowerControls ExtractWizard. 12. On the File menu, click Specify NetBackup Machines and Policy Type.
Exchange Emulation for NetBackup 6.5.x and 7.0 and Exchange Server 2000/2003/2007
Figure 8-18. Specify client and policy type 13. In the Specify NetBackup Machines and Policy Type window, locate the Source client for restores (or virtual client for backups) drop-down and select the Exchange client you want to restore from and make it the current client. 14. In the Policy type for restores drop-down, change the default to MS-Exchange-Server. Click OK. 15. On the toolbar, click Select for Restore, and then select the Exchange backup you want to restore. 16. On the Actions menu, click Start Restore of Marked Files. 17. In the Restore Marked Files window, click Start Restore. 18. When NetBackup is completed, click OK and close NetBackup. 19. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.

Figure 8-20. Method of Extraction Page for Advanced Method 7. Select NetBackup from the drop-down list and then click Next. 8. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 2000, 2003, or 2007 option.
Figure 8-21. Selecting Exchange Server 2000, 2003, or 2007 Connection Parameters
9. In the Storage Groups box, enter the name of the storage group you want to extract. The storage group name is case sensitive and must match exactly the name that appears in the management console for Exchange Server. You can enter multiple storage groups, separated by semicolons (;). 10. Click Next. 11. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, use the Destination Folder box to specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it, such as x$, and Path is the complete path to a folder. (If a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it.) 12. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to continue to the next step. Important: Do not click the Stop button or close the Exchange Emulation page until you reach the end of these instructions.
Figure 8-22. Exchange Emulation Page Tip: Copy the Log file path information on this page and paste it when prompted later in this section. 13. Start the NetBackup client software on the computer running Ontrack PowerControls ExtractWizard. 14. On the File menu, click Specify NetBackup Machines and Policy Type.
Figure 8-23. Specify Client and Policy Type 15. In the Specify NetBackup Machines and Policy Type window, use the Source client for restores (or virtual client for backups) list to select the client for the Exchange Server you want to restore from and make it the current client. 16. In the Policy type for restores list, select MS-Exchange-Server and then click OK. 17. On the toolbar, click Select for Restore, and then select the backup set for the Exchange Server you want to restore. 18. From the Actions menu, select Start Restore of Marked Files. 19. Under the General tab of Restore Marked Files, make sure the default of Restore everything to its original location selected. 20. Under the Microsoft Exchange tab of Restore Marked Files, do the following: Select the Roll-Forward Recovery (Replay all log files) option. For NetBackup 6.5.x, use the Temporary location for log and patch files box to enter the same information you entered in the Ontrack PowerControls ExtractWizard Destination Folder box. For Net Backup 7.0, use the Temporary location for log files box to enter the same information you entered in the Ontrack PowerControls ExtractWizard Destination Folder box. Make sure Commit after last backup set is restored is not selected. Important: Clear this box or NetBackup will restore the files and then delete them. 21. Click Start Restore. 22. When NetBackup is completed, click OK and close NetBackup. 23. In Ontrack PowerControls ExtractWizard, click Stop and then click Finish.

CHAPTER 9 USING THE EXCHANGE EMULATION METHOD COMMVAULT GALAXY BACKUP & RECOVERY C HAPTER 9 :
Use the following steps to use CommVault Galaxy Backup & Recovery as your client backup software.
Exchange Emulation for CommVault Galaxy Backup & Recovery 6.1, 7.0, 8.0 and Exchange Server 2007
Important: CommVault Galaxy will not install the Exchange agent onto a non-server OS. The Exchange agent is required for Ontrack PowerControls ExtractWizard to work. Use the following steps for performing Exchange emulation for CommVault Galaxy Backup & Recovery 6.1, 7.0, 8.0 with Exchange Server 2007: 1. On the computer that will be running Ontrack PowerControls ExtractWizard, do one of the following: Option 1: Install the Exchange System Management Tools and update the system path to include the Exchsrvr\bin\ directory. Option 2: Copy esebcli2.dll to the system path: winnt\system32 or windows\system32. (The esebcli2.dll file is located on the Exchange Server in the Exchange Server\bin directory.) Then set the registry key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore \DLLPaths with Value Name Esebcli2, Data Type REG_EXPAND_SZ, String Drive\Path\Esebcli2.dll Note for Windows 2000: Use regedt32.exe to create a REG_EXPAND_SZ value.

CHAPTER 9

U S I N G T H E E X C H A N G E E M U L A T I O N M E T H O D - C O M M VA U L T G A L A X Y B A C K U P & RECOVERY
Figure 9-1. Example of Setting the Registry Key 2. Start Ontrack PowerControls ExtractWizard. The computer running Ontrack PowerControls ExtractWizard is the Restore Target Computer. 3. Click Next. 4. On the Method of Extraction page of the Ontrack PowerControls ExtractWizard, select Advanced Method.
Figure 9-2. Method of Extraction Page for Advanced Method 5. Select CommVault Galaxy Backup & Recovery from the drop-down and click Next. 6. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 2007 option.
Figure 9-3. Selecting Exchange Server 2007 Connection Parameters 7. Click Next. 8. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). 9. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start CommVault Galaxy. Do not click the Stop button until you reach the end of these instructions.

Important: CommVault Galaxy will not install the Exchange agent onto a non-server OS. The Exchange agent is required for Ontrack PowerControls ExtractWizard to work. Use the following steps for performing Exchange emulation for CommVault Galaxy Backup & Recovery 5.0, 5.9, 6.1, 7.0, 8.0 with Exchange Server 2000/2003: 1. On the computer that will be running Ontrack PowerControls ExtractWizard, do one of the following: Option 1: Install the Exchange System Management Tools and update the system path to include the Exchsrvr\bin\ directory. Option 2: Copy esebcli2.dll to the system path: winnt\system32 or windows\system32. (The esebcli2.dll file is located on the Exchange Server in the Exchange Server\bin directory.) Then set the registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore \DLLPaths with Value Name Esebcli2, Data Type REG_EXPAND_SZ, String Drive\Path\Esebcli2.dll Note for Windows 2000: Use regedt32.exe to create a REG_EXPAND_SZ value. Note: For 64-bit operating systems, the esebcli2.dll must also be copied into the SysWoW64 folder.
Figure 9-5. Example of Setting the Registry Key 2. Start Ontrack PowerControls ExtractWizard. The computer running Ontrack PowerControls ExtractWizard is the Restore Target Computer. 3. Click Next. 4. On the Method of Extraction page of the Ontrack PowerControls ExtractWizard, select Advanced Method.
Figure 9-6. Method of Extraction Page for Advanced Method Advanced Method 5. Select CommVault Galaxy Backup & Recovery from the drop-down and click Next. 126
6. On the Connection Parameters page of the Ontrack PowerControls ExtractWizard, select the Exchange Server 2000 or 2003 option.
Figure 9-7. Selecting Exchange Server 2000 or 2003 Connection Parameters 7. Click Next. 8. On the Destination Folder page of the Ontrack PowerControls ExtractWizard, specify a location for the extracted files. This location must be a local drive of the form x:\Path where x is a valid drive letter that has an administrative share associated with it such as x$, and Path is the complete path to a folder (if a folder doesnt exist, Ontrack PowerControls ExtractWizard will create it). 9. Click Next. When the Exchange Emulation page changes from Initializing to Emulating Exchange Server, you are ready to start CommVault Galaxy. Do not click the Stop button until you reach the end of these instructions.

CHAPTER 11 USING THE NATIVE METHOD NETBACKUP 7.0

C HAPTER 11 :

Use the following steps for the native restore method NetBackup 7.0 to restore an Exchange 2010 backup to an alternate folder location for use with Ontrack PowerControls for Exchange.
Native Restore Method for NetBackup 7.0
The native restore method for NetBackup 7.0 first creates a Recovery Database (RDB) on an Exchange Server 2010 (with a NetBackup 7.0 Client software installed), then runs the NetBackup 7.0 Client to restore a backup to the RDB. Use the following steps for the native restore method NetBackup 7.0 to restore an Exchange 2010 backup to an alternate folder location for use with Ontrack PowerControls for Exchange. 1. Verify that the NetBackup 7.0 Server containing the backup you want restored is running. 2. On the Exchange Server 2010 you want to restore to, start the Exchange Management Shell and create a recovery database (RDB) for more information, see http://technet.microsoft.com/en-us/library/ee332321.aspx. 3. At the shell prompt, enter: New-MailboxDatabase Recovery Name RDB1 Server MBX2 Note: RDB1 is the name of the recovery database you want to create and MBX2 is the Exchange Server 2010 you want to create the database in. Note: You need to have the correct Mailbox Permissions to create a RDB for more information, see http://technet.microsoft.com/en-us/library/dd638132.aspx. 4. Once the RDB is created, start NetBackup 7.0 Client. (Click Start, select All Programs, and then select Symantec NetBackup. From the Symantec NetBackup program group, select Backup, Archive, and Restore.) 5. From the File menu, select Specify NetBackup Machines and Policy Type. 6. In the Specify NetBackup Machines and Policy Type dialog box, do the following:

CHAPTER 11

USING THE NATIVE METHOD - NETBACKUP 7.0
In the Server to use for backups and restores list, select the correct server to use for restores. If the server does not appear in the selection, click Edit Server List and add it. In the Source client for restores (or virtual client for backups) list, select the server running Exchange from which the backup was created. If the source client does not appear in the selection, click Edit Client List and add it. In the Policy type for restores list, select MS-Exchange-Server Click OK. 7. On the Backup, Archive, and Restore window, click Select for Restore in the tool bar. 8. In the All Folders pane, select the backup you want to restore. 9. On the Actions menu, select Restore. The Restore Marked Files dialog box appears. 10. On the Microsoft Exchange page, make sure Commit after last backup set is restored is not selected. Note: If Commit after last backup set is restored is selected, NetBackup will delete the files once they are restored. 11. In the Restore Marked Files dialog box, select the General tab. 12. In the Restore Destination Choices group, select Restore everything to a different location (maintaining existing structure). 13. In the Destination box, enter the path of the recovery database created in Step 2. For example: Microsoft Information Store:\RDB1\ 14. Click Start Restore. 15. When asked Do you want to view the progress of the restore? click Yes to view the progress. The restored data is in the recovery database you created in Step 2. You can now use PowerControls to open the edb file.

Figure 1-7. Target Tree View

TARGET ITEM LIST

The target item list displays the target items in a list with columns depending on the type of target list. The columns can include leaf name; attachments, if any; title; content type; UI Version; modified and created on dates; created by; and modified by.
Figure 1-8. Target Data List You can open a target data list item using the native application with which it was created by rightclicking on the item and selecting Open File in the context menu. If the native application for the item is not available on your computer, a window is displayed to allow you to select the application to view the item data. If you want to view the metadata of an item that can be opened with the native application, right-click and select Open Item. See Opening Items on page 30 for more information.

Changing the View

Figure 1-9. Open Item metadata Note: Not all the data about an item is displayed in the list.
You can change the view in the Ontrack PowerControls window by hiding the toolbar or status bar, adjusting split bars; sorting lists; and refreshing the screen.
Viewing or Hiding the Toolbar and Status Bar
The toolbar and status bar appear by default in the main window, but you can easily hide them.
To hide the toolbar or status bar
On the View menu, select Toolbar or Status Bar. The check mark no longer appears next to the name of the toolbar or status bar.
To view the toolbar or status bar
On the View menu, select Toolbar or Status Bar. The check mark appears next to the name of the toolbar or status bar.
Resizing Panes Separated by a Split Bar
You can use a split bar (the horizontal or vertical double line that separates two panes) to increase the area within one pane while simultaneously decreasing the area within the adjacent pane.
To resize panes separated by a split bar
1. Position the cursor over a split bar between the two panes until a double arrow appears. A vertical double arrow appears if you position the cursor over a horizontal split bar.
Figure 1-10. Resizing the split bar between the source and target list as well as the tree view pane from the list pane 2. Drag the split bar until the two panes are the desired size.

Remote Blob Store Configuration (Filestream Provider)
When you attempt to open a source, Ontrack PowerControls checks if Remote Blob Store (RBS) is enabled and if Filestream is in use. If both are true, the Remote Blob Store Configuration dialog box appears, prompting you to select the RBS filestream files (filestream.hdr).
To select the RBS filestream configuration files
1. On the Remote Blob Store Configuration dialog box, click Add and use the Open File dialog box to select the RBS filestream files (filestream.hdr) for this database. Note: You can remove a filestream.hdr from the File box by clicking Remove. 2. Click Ok.

Results of Data Wizard

When you complete the Data Wizard, the source panes in the main window display a source content database (which contains an MDF file, 1 or more LDF files, and 0 or more NDF files) and the target panes display a target SharePoint server. Important: If your source content database contains an NDF file, it must be included with the MDF file.
Figure 2-2. Source panes with a source content database
Opening the Source Database and Target Servers from the Main Window
Figure 2-3. Target panes with a target SharePoint server
Returning to the Data Wizard
When working in the main window you can return to the Data Wizard at any time.
To open the Data Wizard from the main window
On the File menu, select Use Wizard.
Instead of running the entire Data Wizard, you can access the Source Path Select page or the Target Server Selection page from the main window.
Opening Source or Target Files
You can access the Source Path Select page to open the source databases or the Target Server Selection page to open target servers from the main window. These two pages are identical to those on the Data Wizard, with the Next button replaced with a Finish button.

To open a source file

1. Do one of the following: On the File menu, select Open Source. On the toolbar, click the Open Source icon Press Ctrl+S Drag and drop a single MDF file into the source tree pane of the main window. 2. Complete the Source Path Selection page. For information about how to complete the Source Path Selection page, see Data Wizard: Source Path Selection Page on page 26. 3. Click Finish. Depending on your configurations, you may need to complete the Remote Blob Store Configuration dialog box. For more information, see Remote Blob Store Configuration (Filestream Provider) on page 27.

1. In the list item with a paperclip icon, do one of the following: On the File menu, select Save Attachments. Right-click the item and select Save Attachments in the context menu. 2. In the Save Attachments dialog box, select one or more attachments.
Figure 2-6. Save Attachments dialog box 3. To Save To a different location, click Browse (.). 4. In the Browse For Folder window, select a location for the attachment(s), and click OK. 5. Click OK in the Save Attachments dialog box.
Previous Versions in Source
You can open all previous versions of a source list item one at a time. These list items can be opened, copied, or exported, and the attachments can be saved.
To open previous versions of a list item
1. Do one of the following: Highlight the list item, select the Tools menu, and select Previous Versions. Highlight the list item, right-click and select Previous Versions. 2. In the Previous Versions window, open the items metadata, open file, copy, or export any item by using the menu or right-clicking the item. Save Attachments is enabled on items containing an attachment.
Figure 2-7. Previous versions of a source item Note: See Exporting SharePoint Data on page 45 for exporting instructions. See Saving Attachments on page 32 for instructions on saving attachments. See Restoring SharePoint Data on page 49 for copying instructions. SharePoint only stores the attachments of the most recent version of an item. If an attachment of a previous version is removed, it will not be shown in the Previous Versions dialog.
Closing Sources and Targets
You can close sources and targets from the main window.

To close a source

1. In the source pane, select a source SharePoint content database file. 2. Do one of the following: On the File menu, select Close Store. Right-click the selection, and on the context menu, click Close Store. Press Ctrl+L

To close all stores

1. Do one of the following: In the source or target pane, right-click the root node, and click Close All Stores. On the File menu, select Close All Stores.

To close a target

1. In the target pane, select target SharePoint server file. 2. Do one of the following: On the File menu, select Close Store. Right-click the selection, and on the context menu, click Close Store Press Ctrl+L
CHAPTER 3 SEARCHING ON SHAREPOINT SOURCES

C HAPTER 3 :

The Find in Sources window enables you to search source SharePoint content databases for items that are defined by such criteria as keywords, creators and modifiers, and item creation and modification dates. In addition, this window lets you define the scope of your search: in one or more content databases, sites, lists, folders, or even previous search results.

Figure 3-1. The Find in Sources window 3. To search multiple sites, lists, or folders, click Browse (.) next to the Search in path. In the Select Location(s) window, select the items you want to search.
Figure 3-2. You can select multiple data stores to search.
Note: If you select the Search Subfolders check box, Ontrack PowerControls for SharePoint includes subfolders in the search. 4. Click OK to return to the Find in Sources window. In the following illustration, the Search in box now displays Multiple locations selected.
Figure 3-3. Result when multiple items are selected
Selecting the Item Type(s)
The Search for item type drop-down list initially provides two options, All Items and Custom. The entire list of possible item types can be lengthy. If you want to search all items or enter in your own custom items, you can bypass this list. However, if you want to select item types from the list, you can click the Load Item Types button and the entire list populates the Search for item type dropdown list.

To select the item types

1. In the Search for item type box, do one of the following: All Items: Leave All Items as the default if you want to search all items in the SharePoint source, OR Custom: Select Custom in the drop-down list to manually enter item types in the Custom item types box you want to be searched, separated by a comma, OR Load Item Types button: If you have used the load item types button, the list will contain all of the item types present in the source databases. You can select the specific type for which you are searching.
Note: If another source is searched and the Load Item Types button is clicked, those item types are added to the drop-down list.
Narrowing the Scope of the Search
You can narrow down the scope of your search by entering keywords to search for and enter any keywords that should be excluded. You can select what type of data to search in: Item Data; Item Data and File Data; or Item Data, File Data, and Attachments. To narrow the search down further, you can enter the person who created the item and/or the person who modified it at some point. You also have the option of searching within a certain range of dates. 1. In the Search for words box, enter one or more words or phrases if you want to execute a keyword search. Keep in mind the following points: Put a space between words or phrases to perform an AND operation (that is, all words must be matched in order to include a item with the search results). Put a comma between words or phrases to perform an OR operation (that is, only one of the words must be matched in order to include a item with the search results). Put quotation marks around word phrases (that is, the exact phrase must be matched in order to include a item with the search results). Example:Search for words: dog cat mouse, rat Search results: Items that contain [dog AND cat AND mouse] OR [rat] are included in the search results. 2. In the Exclude words box, enter words or phrases if you want to perform a NOT operation. If matched, these words or phrases will exclude the item from the search results. The rules for using spaces, commas, and quotation marks apply when excluding words from a search. Example:Search for words: dog cat mouse, rat Exclude words: bird Search results: Items that contain [dog AND cat AND mouse] OR [rat] BUT NOT [bird] are included in the search results. 3. In the Search in box, select one of the following from the drop-down list: Item Data; Item Data and File Data; or Item Data, File Data, and Attachments. Note about searching within file data or attachments: Ontrack PowerControls for SharePoint does not search within archive file types such as.zip or.rar files. For more information, see Searching Within File Data or Attachments on page 42. 4. In the Created by and Modified by boxes, enter the appropriate names, if desired. The rules for using spaces, commas, and quotation marks apply when using the Created by and Modified by boxes. 5. For Created after and Created before or Modified before and Modified before, select the appropriate check box, if desired. You may select both check boxes. Then type or select the part of the date you want to change. Created after: Searches for items created on or after the selected date. Created before: Searches for items created on or before the selected date.

The results of conducting a search appear in the item list in the Find in Sources window. You can restore the items in this list by dragging them or copying and pasting them into the target folder. You can also restore items by browsing in the main window and dragging and dropping or copying and pasting from the main window to the target. You do not need to search to restore items. For more information, see Restoring SharePoint Data on page 49.
CHAPTER 4 EXPORTING SHAREPOINT DATA C HAPTER 4 :
You can export data from a SharePoint content source file to a local or network drive destination.
Guidelines for Exporting Items
The following guidelines will assist you in exporting items. The file name for an exported item is its leaf name. A duplicate leaf name creates a file with the same name but with an (x) appended to the filename: x = 1 for the first duplicate, x = 2 for the next duplicate, and so on. You must have access rights to the target location of the exported item. Single or multiple items can be exported from the list view Single or multiple items can be exported from the tree view. Sub-items can be exported if the export is initiated from the tree view. This includes sites, lists, or folders underneath the selected tree node. You have the option to maintain the path to the item when the export is initiated from the list view. This creates a path including all the sites, lists, and folders up to and including the item name. When exporting a site, list, or folder from the tree view, a file system folder will be created based on the node name.

Exporting List Items

The following instructions show you how to export a list item or multiple items from the source pane in the main window to a designated location. Items can be exported at a site, list, or folder level.

To export a list item

1. In the source pane, select the list item(s). 2. Do one of the following:

CHAPTER 4

EXPORTING SHAREPOINT DATA
On the Tools menu, select Export. On the toolbar, click the Export icon Enter Ctrl+P. The Export Wizard appears. 3. To maintain the message path(s) of the exported list item(s), leave the default setting of the selected Maintain message path check box. Clear the check box if maintaining the message path is not desired. Note: This option creates the path of all the sites, lists, and folders up to and including the item name. 4. In the Export To box, specify the location for the exported file. 5. Click Finish. The Export Progress window appears. Note: Attachments of items cannot be exported. To retrieve attachments, use the Save Attachments option. Note: If the same item is exported twice to the same location, a number is appended to the title to give it a unique name. For example, if Sample File.doc is exported to c:\export path\ and another file with the same name already exists, it is exported as c:\export path\Sample File(1).doc.

To export a site or list

Right-click the item, and on the shortcut menu, click Export.
1. In the source pane, select the site. 2. Do one of the following: On the Tools menu, select Export. On the toolbar, click the Export icon Enter Ctrl+P. The Export Wizard appears with the topmost node is selected. Note: If the site you are exporting contains more than one level of child nodes and items, only the first level appears in this list and can be exported. 3. In the Choose Export Items pane, select the node(s) to be exported. The following options are available: Leave every check box selected and export everything. Selecting the topmost node check box automatically selects all child nodes. Clear the child node check boxes using the Clear All button and export selected items only. Select the Choose All button to select all items in the tree. Note: Clearing a child node automatically clears the topmost node check box. However, individual child items can be selected and exported. 4. Leave the Export sub-nodes check box selected if you want them exported as well or clear it to exclude them. 46
Right-click the site or list, and on the shortcut menu, click Export.
Note: If the topmost node is selected under Choose Export Items and Export sub-nodes is selected, all child nodes (and their sub-nodes) will be exported regardless of their selection status. 5. Click Next. The second page of the Export Wizard appears. 6. Select the Export To destination and click Finish. The Export Progress report appears.
To export an item or folder
1. In the source pane, select the item or folder. 2. Do one of the following: On the Tools menu, select Export. On the toolbar, click the Export icon Enter Ctrl+P. The Export Wizard appears. If the item selected for export contains sub-items, the first page of the Export Wizard appears. If the item selected does not contain any sub-items, the second page of the Export Wizard appears. 3. Select the Export To destination and click Finish. The Export Progress report appears. This report can be printed or saved to your local hard drive. Right-click the item, and on the shortcut menu, click Export.

CHAPTER 5 RESTORING SHAREPOINT DATA C HAPTER 5 :
This section describes how to restore your Ontrack PowerControls SharePoint content (list items, lists, folders, and sites) to a live SharePoint server and provides guidelines and important notes for restoring each type of SharePoint data to its desired destination. SharePoint content items can be copied from multiple locations: the tree view list and folder, the source list, the Previous Versions window, and the Find in Sources search results list.
General Guidelines for Restoring SharePoint Data
The following guidelines will assist you in restoring SharePoint data. See more specific guidelines for restoring each type of SharePoint data: list items, lists, folders, and sites. Lists can only be copied to sites. Folders can only be copied to lists or folders. List items can only be copied to lists or folders. Folders and items can only be copied to lists that support the correct content type. Duplicate source items cannot be copied unless the duplicate checking is turned off in Preferences. SharePoint does not allow duplicate items in the target. You will be prompted to overwrite duplicates. Security attributes including Author, Last Updated By, and Checked Out By may not match on the source and the target. If the information does not match, the author/editor information of the parent is inherited. Alerts associated with lists, folders, and items are not copied over as user accounts are not sychronized between the two sites. If an item is checked out in SharePoint, the copy function does not retain the checked out state of the item. Discussion items cannot be copied to the root of a Discussion. Discussion folders cannot be copied to other Discussion folders. Content Organizer rules for SharePoint 2010 will be copied. The copy will not enable the content organizer feature on the target site if it was not enabled. The rules will not work unless the content organizer feature is enabled.

CHAPTER 5

RESTORING SHAREPOINT DATA
Items copied to a site with Content Organizer rules in SharePoint 2010 will not by subjected to the content organizer rules on the target site. Document IDs are not preserved during a when restoring data. New document IDs will be created on the target. Items with legal holds placed on them in SharePoint 2010 do not preserve the legal hold information when restoring data. The new item will not have a legal hold after the data is restored. Items may have changes to the metadata changes after being copied; for example, a picture file may receive an EXIF header during the import. For some SharePoint 2007 list types, the Content Type column on the target may be empty after the copy. SharePoint 2010 source data cannot be copied to SharePoint 2007 targets.

Guidelines for Copying to Recurring and Non-Recurring Meeting Workspaces
The following guidelines will assist you in copying SharePoint data to recurring and non-recurring meeting workspaces. If copying items to a non-series library list (for example, Document Library, Slide Library, Picture Library, and so on): Only meeting instance folders can be copied to the root of the list, and the instance ID of the meeting instance folder being copied must match one of the instance IDs in the target meeting workspace. No other folder or item can be copied to the root of the list. If copying to a non-series list other than a library list (for example, Announcements, Tasks, Contacts, and so on), the items being copied must match the meeting recurrence criteria on the target. If copying to a non-series discussion board: If copying a discussion topic, the recurrence criteria of the topic must match the target meeting recurrence criteria. If copying a discussion item, the items recurrence criteria must match the recurrence criteria of the discussion topic on the target. A target list containing series items has the same constraints as any other list (for example, content type match, checked out state, duplicate items, etc.). When copying a library list from a recurring meeting workspace into another site that is not a meeting workspace, the same constraints apply (for example, content type match, checked out state, duplicate items, etc.). Copying a list from a recurring meeting workspace to a non-recurring meeting workspace is not allowed unless the list is a series list. Copying a list from a non-recurring meeting workspace to a recurring meeting workspace is not allowed unless the list is a series list.
Agent for Content Transfer Service
The Ontrack PowerControls Agent for Content Transfer must be running on the SharePoint server in order to restore content to a specific site. The Ontrack PowerControls Agent for Content Transfer can be started or stopped using the Services management console or command line.
To start the Ontrack PowerControls Agent for Content Transfer with the Services management console
1. Click Start, then select Run. 2. In the Run dialog box, type services.msc and click OK. 3. In the Services window, do one of the following: Select Ontrack PowerControls Agent for Content Transfer. On the General tab of the Ontrack PowerControls Agent for Content Transfer dialog box, click Start. Right-click Ontrack PowerControls Agent for Content Transfer and select Start. Select Ontrack PowerControls Agent for Content Transfer and click Start in the left column. Select Ontrack PowerControls Agent for Content Transfer and click Start Service in the tool bar. 4. Verify that the Ontrack PowerControls Agent for Content Transfer has started by refreshing the Services window.

To stop the Ontrack PowerControls Agent for Content Transfer with the Services management console
1. Click Start, then select Run. 2. In the Run dialog box, type services.msc and click OK. 3. In the Services window, do one of the following: Double-click Ontrack PowerControls Agent for Content Transfer. On the General tab of the Ontrack PowerControls Agent for Content Transfer dialog box, click Stop. Right-click Ontrack PowerControls Agent for Content Transfer and select Stop. Select Ontrack PowerControls Agent for Content Transfer and click Stop in the left column. Select Ontrack PowerControls Agent for Content Transfer and click Stop Service in the tool bar. 4. Verify that the Ontrack PowerControls Agent for Content Transfer has started by refreshing the Services window.
To start the Ontrack PowerControls Agent for Content Transfer with the command line
1. Click Start, then select Run. 2. In the Run dialog box, type cmd and click OK. 3. In the command line, type net start Ontrack PowerControls Agent for Content Transfer and press Enter. 4. Type net start to view a list of services running and verify that the Ontrack PowerControls Agent for Content Transfer is included.
To stop the Ontrack PowerControls Agent for Content Transfer with the command line
1. Click Start, then select Run. 2. In the Run dialog box, type cmd and click OK. 3. In the command line, type net stop Ontrack PowerControls Agent for Content Transfer and press Enter. 4. Type net start to view a list of services running and verify that the Ontrack PowerControls Agent for Content Transfer is absent.

Duplicate Checking

When copying and pasting SharePoint data, two different types of duplicate checking are performed: Lists, Folders, and Document Library files: Duplicate checking checks the items filename or Leaf Name. If the target list contains an item that has the same name, you are prompted with the option to overwrite. Items: Items are flagged as duplicates if they are copied from a source that is the backup of the target and you are attempting to copy the item to the same location. If a list is copied to another site with the same list, the contents of the source are added to the target list. The properties of the source list does not overwrite the target list.

To use drag-and-drop

Drag an item from the source pane into a folder or site root node in the target pane. Dragging and dropping achieves the same results as copying and pasting.
This section provides examples of restoring sites, lists, folders, and items to the desired destination. In each case, it provides guidelines for restoring data. If you copy a site, list, folder, or item from the source pane and paste it to any target destination, Ontrack PowerControls for SharePoint preserves the directory structure of all restored items. See specific guidelines under each data type being restored.

Restoring Items

The following instructions show you how to restore individual items to a folder in a target SharePoint server by using Copy-Paste or Drag-and-Drop.
Guidelines for Restoring Items
You can copy from the items list in the source pane or the Find in Sources window. You can use drag-and-drop or Copy-Paste to restore individual items to a folder or list in the target pane. You cannot use drag-and-drop or Copy-Paste to restore individual items to a SharePoint server root node or site. Using drag-and-drop or Copy-Paste to restore individual items does not preserve the directory structure of the restored items.
To restore items with Copy-Paste
1. In the source pane or Find in Sources window, copy the item from the item list. 54
2. In the target pane, paste the items into a folder or list in the target SharePoint server. 3. In the Copy Progress window, verify that your items were successfully copied. You can also print or save the copy report by doing one of the following. Click Print to print the copy report. Click Save to save the copy report as a text file. 4. In the Copy Progress window, click Close to return to the main window.
Results of Restoring Items with Copy-Paste
All unduplicated items appear in the target folder.

Restoring a Folder

The following instructions show you how to restore a folder to any target destination by using Copy-Paste or drag-and-drop.
Guidelines for Restoring a Folder
You can use drag-and-drop or Copy-Paste to restore a folder to a target SharePoint server list or folder. If the folder does not exist in the target destination, it is created. You cannot restore a folder to a SharePoint Server root node. You cannot restore a folder to a site node.

To restore a folder

1. In the source pane, copy a folder. 2. In the target pane, paste the folder into a folder or list. 3. In the Copy Progress window, verify your results to make sure your items from all folders were copied to the target destination. You can also print or save the copy report by doing one of the following. Click Print to print the copy report. Click Save to save the copy report as a text file. 4. In the Copy Progress window, click Close to return to the main window.

Document Library Duplicate Checking Explicit Inclusions

GUID Item List

Log Files

Managed Paths

MDF, NDF, and LDF Files

Metadata

Non-series List Previous Versions
A non-series list is a special list created for meeting workspaces and have specific instances of the meeting assigned to the list. Items, such as documents and pictures, create a backup copy whenever it is saved to the library in SharePoint. These previous versions are accessible in Ontrack PowerControls for SharePoint. A series list provides a way to have a regular list in a recurring meeting workspace. A series list shows all of the items for all occurrences of a meeting. This menu is accessed by right-clicking on an item. A group of related web pages that generally cover one or more lists and folders. A set of web sites that have the same owner and share administration settings. Each site collection contains a top-level web site and can contain one or more subsites. This is the Microsoft Office SharePoint Server content database stored on a SharePoint server from which folders and lists are copied. The source is read-only, so items cannot be copied into, deleted from, or changed in the source. This is the data store to which lists, folders, and items are copied. The target is read-write allowing items to be added. Selected in Managed Paths, wildcard inclusion includes any sites below the path that you set, so you do not have to add them individually. This is the type of inclusion to use for specific site names that are appended to the URL, when you want to be able to create top-level web sites underneath a specific path, such as /sites.

Series List

Shortcut Menu Site Site Collection

Source

Target Wildcard Inclusion

I NDEX

Advanced Searching licensing agent 43 Agent for Content Transfer 50 attachments opening and saving in the Find dialog box 43 saving of 41 searching for 42
exclude words 39 Explicit Inclusion 58 Export Wizard 46 exporting a list item 45 Exporting an Item 41 exporting items 45 general information 45
for restoring messages 54 restoring a folder 55 restoring a list 55, 56 using the Find window 35
Help online Help 8 hiding the toolbar and status bar 18

Source Path Selection 26 split bar, using to resize panes 19 system requirements 2
target pane 11, 16 Target item list in main window 17 target items opening in main window 28 Target pane pasting an item 54 Target Type and Path Selection 26 technical support 8, 9 toolbar in main window 12
saving attachments 32 search within attachments 42 search for words 39 search results list copying and pasting content into SQL Server 41 Searching in results 40 searching for attachments 39 within attachments 42 searching for sources 36 searching within attachments exceptions 43 searching. See also Find dialog box for items 36 Shortcut Menu 9 single database searching 36 sorting items in the items list 20 Source pane 12 source pane 11 source data list 15 context menu 16 Source data store 62 source database opening in main window 28,
preference settings check for duplicates during copy 23 license file name 23 run data wizard on startup 23 show warning when no log file path specified 23 preferences 23 previous search results viewing 42 properties of an SharePoint content database 22

Use Wizard command 28

viewing previous search results 42 the properties of a SharePoint content database 22 the toolbar or status bar 18

Wildcard Inclusion 58

refreshing the screen 21 Remote Blob Store Configuration (Filestream Provider) 27 restore items using copy and paste 54 restored data specifying SQL Server as target for 26 restoring a folder guidelines 55 results 55 restoring a list process of results of 56 restoring items guidelines 54 restoring items with Copy-Paste results 55 restoring SharePoint Data
opening with command line 29 opening with Data Wizard 25 source file opening 28 source list item open previous version of 33 source pane copy item 54
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