connection kit Business Everywhere v106.1

user guide

> product of Orange Business Services
April 16, 2007 www.orange-business.com

confidential

The information contained in this document is the property of Orange Business Services and its affiliates. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means; electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Orange Business Services.
copyright 2007 all rights reserved
connection kit Business Everywhere user guide date : 16/04/2007

sommaire

1. 2. 3.

3.1. 3.2. 3.3. 3.4.

introduction.... 4 prerequisites... 4 installing the connection kit Business Everywhere.. 7
installation plan.... 7 installing the connection kit Business Everywhere... 7 peripheral installation.... 11 uninstalling the connection kit Business Everywhere.. 12
4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9.
using connection kit Business Everywhere... 14
foreword.... 14 connecting/disconnecting.... 15 disconnecting..... 16 connecting with Connection over Orange Wi-Fi public Hotspot favorite. 17 connecting with "Connection GPRS/EDGE/3G" favorite.. 22 connecting with "Connection over the telephone line" favorite.. 28 connecting with "Connection over private WiFi at home" favorite.. 34 connecting with "Connection over your ADSL line at home" favorite.. 36 connecting with "Access via Internet" favorite... 38

6.1. 6.2. 6.3.

miscellaneous.... 39 appendices.... 40
annex 1 : recommendations for configuring a proxy server with Internet Explorer. 40 annex 2 : list of devices that can be used with the connection kit Business Everywhere. 40 annex 3 : Windows error messages... 41

introduction

Subscribing the Business Everywhere offering gives you access to your companys network from PSTN/ISDN, Wi-Fi, ADSL, GPRS, EDGE & 3G accesses (depending on geographic coverage from Orange and its partners). The option ADSL at home gives you access to your companys network via an ADSL eXtense Internet access. Purpose of this document is to describe all the installation and configuration phases of a connection via the connection kit Business Everywhere.

prerequisites

The Business Everywhere offers enable you to have your usual computer environment (access to email, personal or group office automation resources, etc.) when you are traveling or in a telecommuting situation using a laptop provided that meets the prerequisites below :

Global prerequisites:

> The Business Everywhere connection kit is validated under PC Windows 2000 SP4 and Windows XP Professional SP2 (recommended). > You should have 300 MHz processor minimum (Pentium/Celeron family, AMD K6/Athlon/Duron family or compatible recommended). > For Windows 2000 and XP Pro, an Administrator session must be opened so you can install the connection kit. Connections can be initiated using an Administrator or Simple User session. > You should have at least 100 MB of hard disk space free and 512 MB of RAM. > You should have your identifier to provide access to your company (in a user@clientid.fr.op format) and a password. > You should uninstall any IPSec (VPN) client already installed on your PC. > If you have a firewall running on your terminal, it must allow DNS, HTTP, HTTPS requests and allow access to UDP 500 (isakmp), protocol IP 50 (ESP) et UDP 4500 (for NAT traversal) ports. > You should have copied the configuration file (file with extension.eac provided by your administrator) onto your local hard disk (removable disks are not supported). This file contains both the IPSec policy needed to access your Intranet and the parameters for your Business Everywhere software.

Connection over HotSpot WiFi" prerequisites:
> Please make sure that your device is compatible with Business Everywhere connection kit (see Annex 2). > Plug the WiFi PC card only after the completion of Business Everywhere installation.
> For other devices, appropriate drivers must be previously installed and the device must be connected prior to the installation of Business Everywhere connection kit. > Orange WiFi account provided by your administrator to get access to any Orange WiFi hotspot (login format being "A1B2C3D4"). > Roaming Partner WiFi account provided by your administrator upon subscription to WiFi extension option to get access to any validated WiFi partner hotspot (login format being "login.partner.wifi@clientid.fr.op").
Connection over 3G or EDGE or GPRS network prerequisites:
> Please make sure that your device is compatible with Business Everywhere connection kit (see Annex 2). > Plug the Mobile PC card only after the completion of Business Everywhere installation. > For other devices, appropriate drivers must be previously installed and the device must be connected prior to the installation of Business Everywhere connection kit. > a USIM card, provided by your administrator.
Connection over the telephone line prerequisites: > You should have pre-installed and connected a PSTN/ISDN modem. Connection over Private WiFi" prerequisites: > Please make sure that your device (WiFi access point) is compatible with the Business Everywhere
connection kit. > You should have installed the ADSL Internet access and you should make sure it works properly as well as your configuration of your WiFi access point. > You should have the WEP key connection account.
Connection over ADSL at home prerequisites: > Please make sure that your device is compatible with Business Everywhere connection kit. > You should have installed the ADSL Internet access and you should make sure it works properly. > You should have connected your ADSL modem to your laptop. > You should have the Internet ADSL connection account. Pack via Internet prerequisites: > You should have established an Internet connection before using Business Everywhere connection

"Modem Icon USB" prerequisites :
> Make sure the laptop works under Microsoft Windows XP Professional.
Personal Firewall prerequisites :
> You should have uninstalled or deactivated all other personal firewalls.
> You should have the configuration file with extension.eac provided by your administrator.
Once these prerequisites have been met, you are ready to launch the installation.
installing the connection kit Business Everywhere
To install the connection kit Business Everywhere program : > You must have Administrator rights > You must unplug any LAN connection

3.1. installation plan

> Respect the global and specific prerequisites for each access mode (see Chapter 2). > Download the executable installation file for the connection kit on your hard disk in a temporary
directory from the URL : http://www.accesscompanion.net/office/telecharge/index.htm > Launch the execution of the application from the file Kit_PSK_Vxxx.exe.
3.2. installing the connection kit Business Everywhere
The Business Everywhere installation wizard starts up.
Choose the desired language Franais or English then click on Next to start the installation process. Note Some setup dialogs that rely on Windows tools will appear in the language of the operating system.
The end user license agreement must be read and accepted so that the installation can start correctly. Then click on Next to continue.
You have to import your configuration file (file with extension.eac or.spd) provided by your administrator and that you have to save on your local hard disk. This file contains the IPSec policy needed to access to your Intranet and also the installation parameters of your Business Everywhere software. Once you have select the file using the Browse function click on Next to resume the installation.
The next phase will take more or less time depending on the power of your PC (you must wait for the installation to be completed).
The file are now copied and the application is installed in the directory C:\Programs Files\Equant\Dialer. Click on Next to close the installation.

The wizard then proposes to restart your PC to take the IPSec client configuration into account correctly. Make sure you save your data before clicking on Finish. If you dont want to restart your computer, the IPSec functions will not be enabled. important The connection kit Business Everywhere must be manually closed before you exit from Windows. A shortcut is available on your desk to launch the connection kit Business Everywhere.
3.3. peripheral installation
> Mobile PC cards must be inserted only after complete installation of Business Everywhere connection kit. Windows may then request for a second reboot of the PC, depending on the device. Click "Yes" if requested.
> Other peripherals must be installed independently before installation of the connection kit Business Everywhere. The connection kit is configured automatically and you are now ready to connect to all the access modes available on your PC (depending on your subscription).
3.4. uninstalling the connection kit Business Everywhere
You must have Administrator rights to uninstall the program connection kit Everywhere Business. Click on the Windows button Start then choose the uninstallation program of the application through Programs, then Access Companion, then Uninstallation Access Companion".
Execute the uninstallation program by clicking on Uninstall Access Companion".
Confirm by clicking on Uninstall.
Confirm by clicking on Yes.
At the end of the uninstallation, a message box will be displayed. Click on OK to continue. Its recommended to reboot your PC before starting any other connection kit Business Everywhere installation. It is up to you to then uninstall the devices using Windows Control Panel.
using connection kit Business Everywhere

4.1. foreword

five favorites are preconfigured : > "Accs via hotspot WIFI", > "Accs via GPRS/EDGE/3G", > "Accs via tlphone", > "Accs via WiFi la maison" > and "Accs via ADSL la maison".
note Depending on your subscription, you can next create other favorites on request to have access to other types of accesses available in Connection Kit Business Everywhere (Pack via Internet, Internet via the telephone line, Broadband Intranet ADSL) either from the menu Files -> New Favorite or from the shortcut Create a new favorite in the tab Tasks.
4.2. connecting/disconnecting
Visualization of the connection status on the lower right in the task bar Shows that you are connected with the connection kit. Double click to open the kit Shows that your connection (icon with the key) is secured Shows that the SafeNet IPSec connection is set

Once connected, the kit gives you information on the connection (connection duration, traffic, @ IP allocated, @ DNS allocated, connection speed, etc.).
important For strong authentication, do not enter your password but wait for authentication window to enter it.

4.3. disconnecting

To disconnect from the service
The IPSec client is then disabled automatically once you are disconnected
Shows that you are not connected. Double click to open the kit
4.4. connecting with Connection over Orange Wi-Fi public Hotspot favorite

main screen

1- Shows the name of the 1- Prcise active favorite Acces via HotSpot WiFi" quel est le 3- - Enter the authentication parameters (identifier + password). This is the name that identifies you on the service and that is associated with the password Pay particular attention to upper and lower case
4- Select HotSpot type : WiFi HotSpot or Wired (Ethernet)
5- Choose the WiFi device to be used
2- Shows the type of service configured for the favorite chosen
6- Shows the hotspot detected and its reception level (Orange in this example)
7- Click on Connect to launch the Wi-Fi connection
authentication to the hotspot
Upon subscription, you may connect to 2 HotSpot families : > Orange HotSpot in France (with a login format like "A1B2C3D4") > Business Everywhere Partners HotSpot providers in France & worldwide (with a login format like "login.partner.wifi@clientid.fr.op") HotSpot from Orange in France are exclusively "WiFi" (wireless). Business EveryWhere Partners HotSpot are either : > WiFi (wireless) > Wired (via Ethernet interface). Wired hotspots are common in particular in US and Asia. To get connected, plug the Ethernet cable provided by your host to the Ethernet interface of you PC. When connecting for the first time, the connection kit asks you to enter your WiFi account (provided by your administrator) to be authenticated to the Orange France or Other Partners hotspot. Note that you can then save your password so that at next connection, this phase will be completely transparent. Your account can then be edited from the menu File > Bearer Account Management or via the shortcut Bearer Account Management in the window Tasks. Screenshot underneath will appear when trying to connect to Orange HotSpot in France, if login/password has not been saved or at first attempt.
Screenshot underneath will appear when trying to connect to a Partner HotSpot worldwide, if login/password has not been saved or at first attempt.
search for available WiFi networks
You can display the hotspots detected by your WiFi device from the menu Tools > Available Networks or via the shortcut Display the Available Networks in the window Tasks. In the example underneath, a Orange HotSpot has been detected among others.

search for a hotspot

There is a directory of hotspots in France in the menu Tools > Find a Hotspot or via the shortcut Search for a Hotspot in the window Tasks but there is no update function.
Youll also find the hotspots directory on the Internet at : http://www.accesscompanion.net/office/matrice/index.htm You can update HotSpot directory via your connection the menu Tools > Update Config. Files.
how to solve a WiFi problem
If a malfunction, occurs, here are some steps you may take :
> Check that there is an Orange or Partner hotspot is available where you are located > Check that your device is compatible with the connection kit Business Everywhere (see Annex 2) > Check that your Wi-Fi device is visible/chosen in the connection kit Business Everywhere and that a
network is detected > Check that the Wi-Fi Orange or Partner network is accessible (see image below) > Check that your Customer VPN IPSec Dial Client is on the tasks bar on the lower right. > Check that your identifier/password provided by your administrator is correctly entered (pay particular attention to upper and lower case) > Note down the error message.
Presence of an Orange hotspot and radio signal capture
In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.
4.5. connecting with "Connection GPRS/EDGE/3G" favorite

Main screen

The main screen below appears when you choose Connection over GPRS or 3G network favorite: 1- Shows the name of the active favorite Acces via GPRS/EDGE/3G 5- - Enter the authentication parameters (identifier + password). This is the name that identifies you on the service and that is associated with the password Pay particular attention to upper and lower case
3- Choose the GPRS/EDGE/3G device to be used
4- Shows the GPRS/EDGE/3G operator detected and its reception
6- Click on Connect to launch the GPRS/EDGE/3G connection
Blue graph for any UMTS network detection :
Green graph for any GPRS or EDGE network detection ( if UMTS is not detected) :

SIM card management

As soon as the connection kit Business Everywhere detects a GPRS/EDGE/3G PCMCIA device (ex. Sony Ericsson GC89) and you choose Acces via GPRS/EDE/3G favorite, you are asked to enter the PIN code of your SIM card.

The connection kit Business Everywhere can also manage the PUK code to unlock SIM card.
GPRS/EDGE/3G device properties
You reach the GPRS/EDGE/3G device properties by the Device Management item on Tools menu or by the Change device settings link in Tasks Tab. Select your GPRS/3D device in the list and clic on the button Properties. Gnral tab

Device name

Indicate the mobiles supported modes.

Mobile tab

Allows to choose the way to manage the PIN code.
Give the possibility to change the PIN code on your SIM card
From this screen, its possible to change the PIN code on your SIM card and the way to manage it.

Oprateur Mobile tab

Options tab

Informations tab

To get mobile's firmware version, click on 'Query'.
Orange GPRS/EDGE/3G coverage
The Orange GPRS/EDGE/3G coverage, including roaming, may be consulted at : http://www.accesscompanion.net/office/matrice/index.htm
How to solve a GPRS/EDGE/3G problem
If a malfunction occurs, here are some steps you may take :
> Check that your device is compatible with the connection kit Business Everywhere (see Annex 2) > Check that your SIM card has been correctly configured to access Business Everywhere > Check that the favorite chosen is associated with the desired access service: the window Access
Information on the main screen shows you the service chosen for the active favorite
> Check that your Mobile PC Card is visible/chosen in the Business Everywhere connection kit and that
the networks you can use with this card are detected (GPRS or EDGE or UMTS).
Green graph for any EDGE/GPRS network detection ( if UMTS is not detected) :
> Check that your Customer VPN IPSec Dial Client appears on the tasks bar on the lower right > Check that your identifier/password provided by your administrator is correctly entered (pay particular
attention to upper and lower case) > Note down the error message In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.
4.6. connecting with "Connection over the telephone line" favorite
The main screen below appears when you choose Connection over the telephone line favorite : 1- Shows the name of the active favorite Pack via the telephone line 4- Enter the authentication parameters (identifier + password). This is the name that identifies you on the service and that is associated with the password Pay particular attention to upper and lower case

2- Enables modification of the PAP authentication mode (for strong authentication) or CHAP (by default for basic authentication)
5- Choose the access point (country, city)
3- Shows the type of service configured for the favorite chosen
6- Choose the PSTN or ISDN modem
7- Click on Connect to launch the PSTN or ISDN connection
updating the directory for Connection over the telephone line favorite

Principles

The directory of Business Everywhere access points is available on the Internet. Updating your connection kit Business Everywhere directory is done in different ways :
> Case 1 : your PC is connected to the Internet. You can then download the Business Everywhere
directory directly. > Case 2 : your PC is connected to your Intranet via dial-in access. You may update from a generic account in a transparent way. The directory is updated weekly when there are access number changes. To have the latest version, it is recommended that you update from your connection kit Business Everywhere once a week or whenever you must travel and use the connection kit Business Everywhere.

Updating the directory

note Careful, to retrieve the directory automatically on your PC, you must disable the use of a proxy server on the browser used. This can be done as follows : > In Control Panel and double click on Internet Options. > In the Connection folder, Parameters button make sure that the box Connect to the Internet by using a proxy server is not checked. If the proxy server cannot be disabled, you will have to put in the URL as an exception on the browser parameter level : > On the browser in the menu Internet Options", Connection folder , Parameters button near the Proxy server address, Advanced button under the Proxy Server paragraph, enter the exception : www.equant.com, > Or Control Panel, Internet Options, Connection folder, Parameters button near the Proxy server address, Advanced button under the paragraph Proxy Server, enter the exception : www.equant.com.

Case 1 : Access to the Internet directly from the PC To update the directory, you must first click on the button Update Config. File", which can be found via a shortcut in the Tasks window or in the menu Tools > Update Config. Files".
> Choose the option No, I have a LAN connection or I am already connected". > Click on OK".
Once the downloading is finished, relaunch the connection kit Business Everywhere to obtain a new updated directory : Status = Updated > no download because the connection kit Business Everywhere has detected that the directory is already updated. Status = Downloaded > the connection kit Business Everywhere has detected a difference and has downloaded the latest directory.
important Once the directory is imported, you should relaunch the connection kit Business Everywhere for the update to take effect. Case 2 : Access to the Intranet via the telephone line You must choose an access point in the main window to do the update. On the main screen of the connection kit Business Everywhere: > Choose a favorite configured on the Connection over the telephone line service > Choose the closest country and city (other than a toll-free number) > Click on the button Update Config. Files, which is found as a shortcut in the Tasks window or from the menu Tools > Update Config. Files
> Choose the option Yes, via the dedicated Access Point > Click on OK (launch of the modem connection with a generic update account) > The download is launched
The following message is displayed and the PSTN connection is automatically interrupted. Once the download is finished, exit and relaunch the connection kit Business Everywhere to obtain a new updated directory. Status = Updated > no download because the connection kit Business Everywhere has detected that the directory is already updated.
Status = Downloaded > the connection kit Business Everywhere has detected a difference and has downloaded the latest directory. important Once the directory is imported, you must relaunch the connection kit Business Everywhere for the update to take effect.
Dial access points coverage
The Business Everywhere dial access points coverage is based on the France Telecom Equant network, it may be consulted on the URL : http://www.accesscompanion.net/office/matrice/index.htm User Name = a1jbq49.G1EQ Password = a1jbq49
How to solve a PSTN/ISDN problem
If a malfunction occurs when setting up a PSTN/ISDN connection, here are some steps you may take: > Check the modem-PC and modem-PSTN/ISDN connectivity. > Check that your PSTN/ISDN line is working properly. > Check the modems indicator lights (see details in the manufacturers user manual included with the installation drivers). > Check that the favorite chosen is associated with the desired access service: the Access Information window of the main screen shows you the service chosen for the active favorite. > Check that the connection kit Business Everywhere detects the PSTN/ISDN installed earlier: the name of the modem must appear in the device field of the kits main window but this window must not be blank. If it is, the installation of the PSTN modem drivers must be checked. > Check that your identifier/password provided by your administrator is correctly entered (pay particular attention to upper and lower case). > Note down the error message after a connection attempt. If a malfunction occurs when updating the directory, here are some steps you may take : > Check that the proxy server function isnt being used on the browser (see Chapter 4.3.3.2). > Check that firewall software (alarm zone type) is not blocking http traffic to the update URL www.equant.com In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.

4.7. connecting with "Connection over private WiFi at home" favorite
1- Shows the name of the active favorite 3- - Enter the authentication parameters (identifier + password). This is the name that identifies you on the service and that is associated with the password Pay particular attention to upper and lower case
4- Select you Wi-Fi peripheral
5- Displays Wi-Fi network available & signal strength 6- Click on Connect to launch the connection Pack via ADSL at home
in WiFi eXtense (with Wi-Fi device)
During the connection phase, the kit asks you to enter your WiFi WEP key to authenticate you on the terminal provided by your ISP. Your account is then automatically saved. So for the next connection, this connection phase to your ISP will then be completely transparent.
Your account can then be edited from the menu File > Bearer Account Management or via the shortcut Bearer Account Management in Tasks (WiFi profile tab).
how to solve an Private WiFi at home problem
If a malfunction occurs, here are some steps you may take : > Check that your computer can connect to your ADSL ISP > Check that your device is compatible with the connection kit Business Everywhere (see Annex 2) > Check that WEP key matches with the one delivered by your administrator. You can review it via the Account Management link on the main screen > Check that your Customer VPN IPSec Dial Client is on the tasks bar on the lower right > Check that your identifier/password provided by your administrator is correctly entered (pay particular attention to upper and lower case) > Note down the error message. In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.
4.8. connecting with "Connection over your ADSL line at home" favorite
3- - Enter the authentication parameters (identifier + password). This is the name that identifies you on the service and that is associated with the password Pay particular attention to upper and lower case
1- Shows the name of the active favorite
4- Choose the ADSL Internet access type available on your terminal (USB/Ethernet or Wi-Fi)
5- Choose the ADSL device of your ISP
6- Click on Connect to launch the connection Pack via ADSL at home
In ADSL eXtense (with USB or Ethernet ADSL modem)
During the connection phase, the kit asks you to enter your ADSL Internet account to authenticate you to your ISP. You can then save your password. So for the next connection, this connection phase to your ISP will then be completely transparent. Your account can then be edited from the menu File > Bearer Account Management or via the shortcut Bearer Account Management in Tasks
How to solve an ADSL at home problem
If a malfunction occurs, here are some steps you may take : > Check that your computer can connect to your ADSL ISP > Check that your device is compatible with the connection kit Business Everywhere (see Annex 2) > Check that your Customer VPN IPSec Dial Client is on the tasks bar on the lower right > Check that your identifier/password provided by your administrator is correctly entered (pay particular attention to upper and lower case) > Note down the error message. In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.

4.9. connecting with "Access via Internet" favorite
1- Shows 1- fname of the the active favorite
4- Check that you are connected to the Internet before launching a connection 5- Click on Connect to launch the connection Pack via Internet
How to solve a Pack via Internet problem
If a malfunction occurs, here are some steps you may try : > Check that your computer is connected to the Internet by opening a Web page > Check that your Customer VPN IPSec Dial Client is on the tasks bar on the lower right > Check that your identifier/password provided by your administrator is correctly entered (pay particular attention to upper and lower case) > Note down the error message In the event of malfunction, you should inform your administrator or the Business Everywhere user hotline.

miscellaneous

device management
To access this window, you must first have clicked on the shortcut Devices in the Tasks window or in the menu Tools > Devices".
You may add a mobile device (3G/EDGE/GPRS), disable an existing device or display its properties from this screen.

appendices

6.1. annex 1 : recommendations for configuring a proxy server with Internet Explorer
Win 2000 SP4 and IE5.5 (Internet options) > Connection over your ADSL line at home : Configure the RAS entry "Connection over your ADSL line
at home" in the IE connection options. > Pack via telephone line : Configure the RAS entry "Pack via telephone line" in the IE connection options. > Connection over GPRS or 3G network : Configure the LAN entry in the IE connection options. > Connection over Orange Wi-Fi public Hotspot : Configure the RAS entry "SafeNet Virtual Adapter Interface" in the IE connection options.
Win XP SP1 and IE 6 (Internet options) > Connection over your ADSL line at home : Configure the RAS entry "Connection over your ADSL line
at home " in the IE connection options. > Pack via telephone line : Configure the RAS entry "Pack via telephone line" in the IE connection options. > Connection over GPRS or 3G network : Configure the RAS entry "Connection over GPRS or 3G network " in the IE connection options. > Connection over Orange Wi-Fi public Hotspot : Configure the RAS entry "SafeNet Virtual Adapter Interface" in the IE connection options.

6.2. annex 2 : list of devices that can be used with the connection kit Business Everywhere
The updated list of devices validated with this connection kit Business Everywhere is available on the download server via the URL : http://www.accesscompanion.net/office/
6.3. annex 3 : Windows error messages
When the connection does not go through, a message is displayed on the screen; Procedure to follow for an explanation of the error messages displayed by the connection kit Business Everywhere : > Choose the menu Help > Summary > Then choose the help chapter Problem-solving > Microsoft error messages > Click on Display
Click on the corresponding error code: the error will be explained and additional help provided.

Prerequisites for Business Everywhere connection kit v106.1
Before you install the Business Everywhere connection kit, make sure the prerequisites below are completed.

Global prerequisites:

> The Business Everywhere connection kit is validated under PC Windows 2000 SP4 and Windows XP Professional SP2 (recommended). > You should have 300 MHz processor minimum (Pentium/Celeron family, AMD K6/Athlon/Duron family or compatible recommended). > For Windows 2000 and XP Pro, an Administrator session must be opened so you can install the connection kit. Connections can be initiated using an Administrator or Simple User session. > You should have at least 100 MB of hard disk space free and 512 MB of RAM. > You should have your identifier to provide access to your company (in a user@clientid.fr.op format) and a password. > You should uninstall any IPSec (VPN) client already installed on your PC. > If you have a firewall running on your terminal, it must allow DNS, HTTP, HTTPS requests and allow access to UDP 500 (isakmp), protocol IP 50 (ESP) et UDP 4500 (for NAT traversal) ports. > You should have copied the configuration file (file with extension.eac provided by your administrator) onto your local hard disk (removable disks are not supported). This file contains both the IPSec policy needed to access your Intranet and the parameters for your Business Everywhere software.
Connection over HotSpot WiFi" prerequisites:
> Please make sure that your device is compatible with Business Everywhere connection kit (see Annex 2). > Plug the WiFi PC card only after the completion of Business Everywhere installation. > For other devices, appropriate drivers must be previously installed and the device must be connected prior to the installation of Business Everywhere connection kit. > Orange WiFi account provided by your administrator to get access to any Orange WiFi hotspot (login format being "A1B2C3D4"). > Roaming Partner WiFi account provided by your administrator upon subscription to WiFi extension option to get access to any validated WiFi partner hotspot (login format being "login.partner.wifi@clientid.fr.op").
Connection over 3G or EDGE or GPRS network prerequisites:
> Please make sure that your device is compatible with Business Everywhere connection kit (see Annex 2). > Plug the Mobile PC card only after the completion of Business Everywhere installation. > For other devices, appropriate drivers must be previously installed and the device must be connected prior to the installation of Business Everywhere connection kit. > a USIM card, provided by your administrator.
Prerequisites for Business Everywhere connection kit Date : 16/04/2007
Connection over the telephone line prerequisites: > You should have pre-installed and connected a PSTN/ISDN modem. Connection over Private WiFi" prerequisites: > Please make sure that your device (WiFi access point) is compatible with the Business Everywhere
connection kit. > You should have installed the ADSL Internet access and you should make sure it works properly as well as your configuration of your WiFi access point. > You should have the WEP key connection account.
Connection over ADSL at home prerequisites: > Please make sure that your device is compatible with Business Everywhere connection kit. > You should have installed the ADSL Internet access and you should make sure it works properly. > You should have connected your ADSL modem to your laptop. > You should have the Internet ADSL connection account. Pack via Internet prerequisites: > You should have established an Internet connection before using Business Everywhere connection

"Modem Icon USB" prerequisites :
> Make sure the laptop works under Microsoft Windows XP Professional.
Personal Firewall prerequisites :
> You should have uninstalled or deactivated all other personal firewalls. > You should have the configuration file with extension.eac provided by your administrator. Once these prerequisites have been met, you are ready to launch the installation.