English

version
services payants (1) depuis votre mobicarte
2 infos mobicarte pour connatre votre n de tlphone, sa date de validit, le montant de votre crdit, le code daccs clients. 2 service clients Orange (2) 1 infos et divertissements : actu, mto, trafic, horoscope, perso du mobile. et bien plus encore
(1) Voir tarifs complets sur la fiche tarifaire en vigueur. (2) Le temps dattente avant la mise en relation avec votre conseiller est gratuit si vous appelez le 722 depuis notre rseau partir de votre mobile Orange en France mtropolitaine.

English version

welcome to the mobicarte services
to get your telephone number
and the SIM card validity date, dial 5 (free) to receive this information on your mobile phone by SMS.
to access your voice mail from your mobile phone in France
to check your remaining credit
and the credit validity date, dial # 3 # (free even when roaming). You will receive this information on your mobile instantaneously. The French message shown on the screen opposite translates as: Credit: XX,XX i.e. XX minutes YY seconds of national calls or YYY texts that you can use before the DD/MM/YY. Your phone number is valid until the: DD/MM/YY included. If you have no remaining credit, you will receive the following message : Votre crdit est puis. Just refill and you will be able to call and text again.
Dial 8 (free), then listen to your message. If you want to listen to your message again, press 1. If you want to save your message, press 2. If you want to delete your message, press 3. If you want to call back the person who left you the message, press 4.
how to refill your credit
I to refill, you need to buy a voucher or an e-voucher in tabacco shops or other GSM retailers. The new credit purchased is added to the existing credit.
Crdit : XX,XXEUR soit XXminYYs de com.nat. ou YYYSMS utilisables avant le JJ/MM/AA Votre numro est valide jsq : JJ/MM/AA inclus.
The total credit has a validity based on the period indicated on the voucher.

call free on 4 or # 3 #

Enter the 14 digits of the refill code indicated on your receipt or on the back of your refill card (grey scratch zone).
free voice mail in metropolitan France
customer service in metropolitan France
To contact the Orange customer service (from 7 a.m. to 11 p.m., 7/7) or to manage your account, dial: > 2 from your mobile. Calls are priced to the second after the 1st indivisible minute...0,37 /min (1) > from a France Tlcom landline.the rate is that of a local call (2) > www.orange.fr on the internet
(1) The time that you are placed on hold before speaking to an Orange representative is free if you call 722 within our network from your Orange mobile in metropolitan France. (2) The is accessible 24/7. The time that you are placed on hold before speaking to an Orange representative is free. After, the rate is one of local call from France Tlcom landline. Visit www.orange.fr to consult all the offer prices. For call from an other network, consult their rates.

to set up your voice mail, dial 8 (free).
> your voice mail password You will be asked to choose a 4 digit password (Composez votre code secret 4 chiffres). Once this password dialed, you will be asked to confirm it. If you are ok with it, press 1, if not press 2. This password will enable you to check your voice mail when abroad or from a landline phone. > your welcome message Then you will be asked to register your welcome message, press 1 and speak after the beep. The mobicarte service will repeat your message. If you are happy with it, press 1. If you want to record another one, press 2.