Contents

Getting Started..1
Fitting and removing the battery..1 Fitting and removing the SIM.4 Charging the battery.5 Battery level indicator.6 Low battery power warning.6 Your phone A100.7 Your phone A101.8 Your phone A102.9 Key functions..10 Displays..12 My Numbers.. 46 Hotkey dial.. 47 My Contacts.. 47

Calendar Menu.. 48

New event. 48 View event. 49
Key Guard Menu.. 50 Messages Menu. 51
Create.. 52 Inbox.. 55 Outbox.. 56 Archive. 57 User Messages.. 58 Memory status.. 58 Settings.. 59 Cell Broadcast.. 61

Basic Operations..15

Switching the phone on/off.15 Making a call..15 Ending a call..16 Answering a call..17 In-call operations.18 Incoming call while on a call.20 DTMF..21 Downloads.22 Text entry..24 Menu Display..27

Phone Menu. 63

Call Service.. 64 Call Diverts.. 68 Security.. 69 Network.. 72

Application Menu. 73

Clock.. 74 Calculator.. 76 Currency.. 77 Melody composer.. 78 Phone menu.. 79
Menu Structure..28 My Phone Menu.29
Sounds.30 Display..31 Language..33 Alerts..33 Profiles.34 Auto answer..36 Any key answer..36 Defaults..36

Records Menu. 80

Last dialled/Answered/ Unanswered number. 80 Delete all.. 81

Accessories. 82

How to Identify a Genuine Panasonic Accessory. 82

Games Menu..37

Selecting games..37

Contacts Menu.40

Browse.41 Create..41 Groups..45 Memory status..46
Troubleshooting.. 83 Important Error Messages. 85 Glossary of Terms. 86 Index. 87

A100EN1WW3c

Getting Started
Fitting and removing the battery
Before removing the battery, ensure that the phone is switched off and the charger is disconnected from the phone. Fitting the battery A100
Remove the battery compartment cover. Insert the battery ensuring the 3 gold contacts align with the 3 gold pins in the phone. When replacing the cover, ensure to slide upward to the top of the phone. Removing the battery A100
Push and hold the release latch towards the top of the phone using the cover clip, then lift the battery out.

Fitting the battery A101

Remove the battery compartment cover. Insert the battery ensuring the 3 gold contacts align with the 3 gold pins in the phone. When replacing the cover, ensure to slide upward to the top of the phone. Removing the battery A101

Fitting the battery A102

Remove the battery compartment cover. Insert the battery ensuring the 3 gold contacts align with the 3 gold pins in the phone. When replacing the cover, ensure to slide upward to the top of the phone. Removing the battery A102
Push and hold the release latch towards the top of the phone, then lift the battery out.
Fitting and removing the SIM
The SIM is located under the battery. Fitting the SIM A100 Removing the SIM A100
Ensure the gold contacts are facing downwards before sliding the SIM into the SIM holder. Fitting the SIM A101
While holding the tab down, slide the SIM out.

Removing the SIM A101

Ensure the gold contacts are facing downwards before sliding the SIM into the SIM holder.

Fitting the SIM A102

Removing the SIM A102

Charging the battery

Connecting and disconnecting the Travel Charger
The battery must be fitted in the phone before the charger is connected. Insert the Charging Connector into the socket at the base of the phone before connecting the charger to the mains outlet. Once connected, the Battery level indicator will start scrolling (see Battery level indicator on page 6). It is recommended to charge the battery for a minimum of 4 hours before first use.
NOTE: DO NOT force the connector as this may damage the phone and/or the charger. If the battery has been deeply discharged, it may take several minutes before the Battery level indicator is displayed.
When charging is complete, disconnect the charger from the outlet before removing the plug from the phone.

Battery level indicator

While charging Charging complete

Phone on Phone off

Low battery power warning
When the battery power is low, a Battery is Low message will be displayed. If this occurs during conversation, finish your call immediately. The power will automatically switch off after the warning tone. Fully recharge the battery. See Charging the battery on page 5. (Calls can be made and received while the phone is charging.)

Your phone A100

Earpiece
Personal Hands Free Connector Display Navigation Key

Scroll/move through menus

Left Soft Key

Perform functions indicated in the left display corner

Right Soft Key

Cancel/exit Perform functions indicated in the right display corner

Send Key

Answer/make a call

Power/End Key

Press and hold to switch your phone on/off
Silent Mode Key Charging Connector
Press and hold to switch Silent Mode on/off

Your phone A101

Your phone A102

Key functions

A100 Key A101 Key A102 Key Function Navigation Key: Scroll or move through menus, text and phone numbers. In idle mode, press to display the Contacts menu. Left Soft Key: Perform the functions displayed in the lower left corner. In idle mode, press to activate the Menu display, or press and hold to activate the Profiles menu. Right Soft Key/Cancel or Exit Key: Perform the functions displayed in the lower right corner. Mainly used to cancel and return to the previous menu level. In text entry mode, press to delete text. In idle mode, press and hold to activate the Messages menu. When receiving a call, press to mute the ringtone. Numeric Keys: Enter numbers. Press and hold one of the keys from $ to , for Hotkey dialling. Press and hold # to enter a + (international access code) or P (extension number code). To dial an extension number, dial the phone number first, press and hold # to add a P, then enter the extension number. In text entry mode, enter text, numbers and characters. Send Key: Make a call or answer a call. In idle mode, press to check the last dialled list. In text entry mode, press to switch between input methods.

#~, "

A100 Key

A101 Key

A102 Key
Function Power/End Key: End/reject a call. During key operation, press to return to the previous display. Press and hold to return to idle mode. In idle mode, press and hold to switch phone on/off. Silent Mode Key: In idle mode, press and hold to switch the Silent Mode (Vibrator on/Ring off) on and off. In text entry mode, press to switch T9 smart English input mode on/off, or press and hold to enter symbols.

During a call

Minimal menu options are available during a call by pressing the following key options.

Warning tone:

From My Phone 1. 4 Profiles A(Select) 2. 4 required profile A(Menu) 3. 4 Change settings A(Select) 4. 4 Warning tone A(On/Off)

Vibrator:

From My Phone 1. 4 Profiles A(Select) 2. 4 required profile A(Menu) 3. 4 Change settings A(Select) 4. 4 Vibrator A(On/Off)

Backlight:

From My Phone 1. 4 Profiles A(Select) 2. 4 required profile A(Menu) 3. 4 Change settings A(Select) 4. 4 Backlight A(On/Off)
Auto answer can be set. To use this function, the personal hands free earpiece needs to be connected to the phone. From My Phone 4 Auto answer A(On/Off)
Calls can be answered by pressing any key (except D). From My Phone 4 Any key answer A(On/Off)
All personal settings are returned to their factory default settings. From My Phone 1. 4 Defaults A(Select) 2. Restore factory settings? @(Yes) or A(No)

Games Menu

Hit Mouse

... 37

Memory

... 39

Selecting games
From Games menu 4 Hit Mouse or Memory A(Select).
NOTE: Once the power is switched off, High scores or Best scores may be lost.
When you see the mouse, press any button from1 to 9 as quickly as possible to hit it. Keep in mind that the cat is not your target. Example: If you press 5, you will hit the object hidden in the 5th hole. This game will end automatically and you will be given a score. This score might be the highest one! Good luck! Key operation: Press $ ~ ,. Starting games: Select New by pressing @(New).
To change settings: 1. A(Menu) 2. 4 Change settings A(Select) 3. 4 required setting A(On/Off) To start the game on a level of your choice: 1. A(Menu) 2. 4 Level A(Select) 3. 4 required level @(Select) To see the top score: 1. A(Menu) 2. 4 Top score A(Select) To see the instructions: 1. A(Menu) 2. 4 Instructions A(Select)
Match cards to find pairs with as few tries as you can, and make all cards visible. You can press keys 2, 4, 6, and 8 to move the cursor as you wish, and key 5 to select cards. When all cards are visible, you can get a score or maybe top score. Good luck! Key operation: Press %, ', (, ), +. Starting Games: Select New by pressing @(New). To change settings: 1. A(Menu) 2. 4 Change settings A(Select) 3. 4 required setting A(On/Off) To start the game on a level of your choice: 1. A(Menu) 2. 4 Level A(Select) 3. 4 required level A(Select) To see the top score: 1. A(Menu) 2. 4 Top score A(Select) To see the instructions: 1. A(Menu) 2. 4 Instructions A(Select)

Contacts Menu

Browse

SIM..41 Phone.41

Delete all:

You can delete all the Contacts entries. From Contacts 1. 4 Browse > SIM or Phone A(Select) 2. 4 required phone number or name A(Menu) 3. 4 Delete all A(Select) 4. Delete all entries ? A(Yes) or @(No)

Copy to Phone/SIM:

You can copy the selected Contacts entry to the phone or your SIM. From Contacts 1. 2. 3. 4. 4 Browse > SIM or Phone A(Select) 4 required phone number or nameA(Menu) 4 Copy to Phone/SIM A(Select) Copy entry to Phone/SIM ? A(Yes) or @(No)

Copy all to Phone/SIM:

You can copy all the Contacts entries to the phone or SIM. From Contacts 1. 2. 3. 4. 4 Browse > SIM or Phone A(Select) 4 required phone number or name A(Menu) 4 Copy all to Phone/SIM A(Select) Copy all entries to Phone/SIM ? A(Yes) or @(No)

Search:

You can search for a name in the Contacts list. From Contacts 1. 4 Browse > SIM or Phone A(Select) 2. A(Menu) 3. 4 Search A(Select) 4. Enter the first letter of the required name A(Select)
You can categorise the items stored in your phone into 5 groups: Friends, Colleagues, Family, Others and VIP. You can select a particular ringtone for each group to identify the incoming call. From Contacts 1. 4 Groups A(Select) 2. 4 required Group A(Menu) The following options are available :
View Set ringtone Remove entries View the Contacts entries in the selected group Set the required ringtone Delete all the Contacts entries in the selected group
If there is no entry stored in the selected group, List empty is displayed. The following options are available by pressing A(Menu) after you select an entry from the selected group:
View Edit Delete Search View the selected Contacts entry Edit the selected Contacts entry Delete the selected Contacts entry Search for a desired item in the selected group by entering the name.
Memory status shows how many locations are available in the Contacts list. Maximum memory capacity: - Phone 250 locations - SIM (SIM dependent) From Contacts 4 Memory status A(Select)
My Numbers is a handy phonebook where names and phone numbers can be stored and viewed. From Contacts 1. 4 My Numbers A(Select) 2. 4 required entry A(Menu) 3. 4 Edit A(Select) 4. Enter your phone number 5 5. Enter your name A(Save) The following options are available by pressing A(Menu) after you select the required entry:

View Edit Delete View the selected My Numbers entry Edit the selected My Numbers entry Delete the selected My Numbers entry

Setting Hotkey dial

You can quickly dial phone numbers stored at locations 001 - 009 in the Contacts list. From Contacts 4 Hotkey dial A(On/Off)
NOTE: This function is SIM dependent.
Making a call by using Hotkey dial
From idle mode 1. Press and hold a numeric key ($ ~ ,) 2. Press C
You can select SIM or Phone so that the Contacts list directly accessed from idle mode is set to the SIM or Phone Contacts list. From Contacts 1. 4 My Contacts A(Select) 2. 4 SIM or Phone A(Select)

Calendar Menu

New event
You can organise your Calendar to remind you of a personal event, such as a holiday period or birthday. You need to set the clock, day and time before entering anything in the Calendar. From Calendar 1. @ to select Week or Month format 2. To select a day, press numeric keys 2, 8, 4 and 6 to move the cursor , , and respectively, to set the desired day. A(Agenda) 3. <New entry> A(Select) 4. @(Set) to select a type of event from Memo and Meeting A(Select) 5. 4 to enter Description 6. 4 to enter Start date 7. 4 to enter Start time 8. 4 to enter End date 9. 4 to enter End time A(Save). Ensure that Calendar settings will not contravene any regulations by switching on automatically when in an aircraft, medical facility, etc. (see Operating Instructions Part 2.)

View event

From Calendar 1. @ to select Week or Month format 2. When Month format is selected: Select a day by using the numeric keys (1, 5, 2, 4, 6 and 8) A(Agenda) When Week format is selected: Schedule icon(s) will be shown corresponding to a period of time selected by pressing 4. (Period of time : 4=0:00-3:59, 8=4:00-7:59, 12=8:0011:59, 16=12:00-15:59, 20=16:00-19:59, 24=20:0023:59) Select a day by using the numeric keys (2,4,6 and 8) A(Agenda) 3. 4 required schedule A(Menu) 4. 4 View A(Select) 5. To return to the previous display, A(OK) To edit @(Edit), edit the required information A(Save).

Key Guard Menu

The Key Guard function is used to prevent any keys from being accidentally pressed, e.g. when the phone is being carried.

From Key Guard 1. A(Yes) or @(No) When Key Guard is enabled, L appears on the display. Emergency calls are still possible. When a call is received, Key Guard will be disabled temporarily, and you can answer the call
NOTE: When making emergency calls with the Key Guard enabled, there will be no visual indication that the number is being dialled.
When L appears on the display, A(Free) > Press ok to free keypad A(OK).

Messages Menu

... 52

Outbox

Archive

Inbox..57 Outbox. 57

User Messages

... 58

Settings
Message centre.. 59 Protocol.. 59 Validity period.. 60 Delivery report. 60 Topic list.. 61 Read Messages. 61 Languages.. 62 Auto display.. 62

Cell Broadcast

Message centre
It is possible to receive, display, edit and/or send text messages of up to 1520 characters in 10 messages (depending on the language), to the network that has a roaming agreement (depending on the recipients phone options). Before sending a message, you need to enter the Message centre number into Settings. From Messages 1. 4 Settings > Message centre A(Select) 2. Enter the message centre number in the international dial format (see International dialling on page 16) A(OK)
NOTE: Your network operator may have pre-programmed this number. Do not change this number as it may cause the failure of SMS Messaging.

Creating a message

From Messages 1. 4 Create A(Select) 2. Create your text message max. 1520 characters (see Text entry on page 24) A(Menu) 3. 4 Send A(Select) 4. Enter the destination phone number A(OK) OR Recall a number from Contacts @(Names) > 4 required name A(Select) > A(OK) When you create a text, these options are available by pressing A(Menu):
Send Save Save and send Picture & sound User Messages Send text as a Short Text message Save text in the Outbox in your SIM Save text in the Outbox in your SIM and send it Add a picture and/or sound to the text. See page 54. Use a short message stored in the phone For editing the User Message, see User Messages on page 58.
You can switch T9 mode On/Off by pressing !.
EMS (Enhanced Message Service)

Send (Outbox) Edit Delete Forward (Inbox) Delete all Send a message to another phone Edit a message and save and/or send it to somebody else Delete a message Forward a message to another phone Delete all messages in Archive Inbox/ Outbox
You can edit the preset User Messages, then save them for later use From Messages 1. 4 User Messages A(Select) 2. 4 required message A(Select) 3. Edit the message A(Menu) 4. 4 Save and send or Save A(Select)
NOTE: If the text is wider than the screen display, the text will scroll.
Memory status shows how many locations are left to store messages in the Inbox. From Messages 4 Memory status A(Select) The maximum memory capacity: - SIM (SIM dependent max. 100 locations) - Phone 50 locations - Archive 50 locations
Before sending any messages, you need to enter your Message centre number. This number is provided by your service provider. From Messages 1. 4 Settings A(Select) 2. 4 Message centre A(Select) 3. Enter your Message centre number

Protocol

The Message centre is able to convert your message to the format specified by the selected protocol. From Messages 1. 4 Settings A(Select) 2. 4 Protocol A(Set) 3. 4 Select required setting from Standard text, Fax, X.400, Paging, E-mail, ERMES, or Voicemail A(Select)

Validity period

You can set the duration that your message is stored at the Message centre. From Messages 1. 4 Settings A(Select) 2. 4 Validity period A(Set) 3. 4 Select required setting from Maximum, 1 Hour, 12 Hours, 1 Day, or 1 Week A(Select)

Delivery report

You can request a delivery report regarding the status of a sent message. From Messages 1. 4 Settings A(Select) 2. 4 Delivery report A(On/Off)

Topic list

You can receive your favourite information regularly from your service provider. You need to specify the topic(s) of information and the language in which you wish to receive this information. To receive the broadcasts, Cell Broadcast must be on. From Messages 1. 4 Cell Broadcast > Topic list > Current> A(Select) 2. 4 < Add topic > A(Select) OR 4 > A(Menu) > 4 Add A(Select) 3. 4 required Topic A(Select)

Withhold ID

Withhold ID allows you to prevent showing your name and/or number to the calling party. From Phone Menu 1. 4 Call Service A(Select) 2. 4 Withhold ID A(Select)
NOTE: When checking the status, the phone must be registered to a network.

Callers ID

Callers ID allows you to display the Callers name and/or number on your display. From Phone Menu 1. 4 Call Service A(Select) 2. 4 Callers ID A(Select)

Charge settings

NOTE: The duration of one unit may vary between peak and offpeak times. Call charges can be calculated accordingly. However, the actual tariffs charged by your service provider may not be reflected in the calculation.
Currency: Firstly, Personal rate must be entered. This is the cost that the service provider charges for one unit of call time. See Personal rate below. From Phone Menu 1. 4 Call Service > Charge settings A(Select) 2. 4 Currency A(Select) Current setting is displayed 3. @(Set) > Enter PIN2 codeA(OK) 4. Enter currency units (max. 3 characters) A(OK)
NOTE: This function is SIM dependent
Personal rate: From Phone Menu 1. 4 Call Service > Charge settings > Personal rate A(Select) 2. @(Set) 3. Enter PIN2 code A(OK) 4. Enter your personal rate A(OK)
NOTE: When you set the unit price, you are asked to enter your PIN2. NOTE: This function is SIM dependent
Maximum cost: You can set the maximum cost of calls allowed. From Phone Menu 1. 4 Call Service > Charge settings A(Select) 2. 4 Max cost A(Set) Current setting is displayed. 3. @(Edit) > Enter PIN2 code A(OK) 4. @(Set) >4 On A(Select) 5. 5 Enter Credit limit > A(OK)

Auto display:

In idle mode, the cost of the latest Incoming call is displayed on your phone automatically. From Phone Menu 1. 4 Call Service > Charge settings A(Select) 2. 4 Auto display A(On/Off)
From Phone Menu 1. 4 Call Diverts A(Select) 2. 4 Select the circumstances to initiate the divert A(Select) 3. 4 Set, Clear, or Check status A(Select) 4. Enter the phone number to divert to A Enter the voice mail centre number if you wish incoming voice calls to be diverted to the voice mail centre. When a divert situation is enabled, the divert icon ( G ) is displayed. When updating or checking the status of Call Divert, the phone must be registered to a network. ( )
All voice calls Not reachable No reply Busy Status check Cancel all Divert all incoming voice calls When you are not in a coverage area, divert incoming voice calls If you do not answer the phone, divert incoming voice calls When a call is in progress, divert incoming voice calls Check the current Call Diverts status Cancel all Call Diverts settings

Voice calls can be diverted to voicemail box or to a number that you specify.

Call bar

Call barring restricts certain outgoing and/or incoming calls using a password supplied by your service provider. When updating/checking the status of Call bar, the phone must be registered to a network. From Phone Menu 1. 4 Security > Call bar A(Select) 2. 4 required setting from the table shown below A(Set) or A(Select) 3. 4 required operation from Set, Clear or Check status A(Select) 4. Enter required password A(Select)
All outgoing Outgo intl. Out. intl. x home All incoming When roaming Status check Cancel all Password All outgoing calls are barred International outgoing calls are barred International outgoing calls except to your home country are barred All incoming calls are barred All international incoming calls when roaming outside the home PLMN are barred Call bar status is displayed Cancel all Call bar settings Change Call bar password

Change phonecode:

The Phonecode is used for the SIM lock, which protects the phone from being used with a SIM other than yours. From Phone Menu 1. 4 Security > Codes A(Select) 2. 4 Change phonecode A(Select) 3. Enter a new phonecode A(OK) 4. Enter the new phonecode to verify A(OK)
NOTE: Your phonecode must be 4 to 8 digits. You are advised to write down your phonecode. If the phonecode is entered incorrectly 3 times, the phone will cease to operate permanently. If you change the phonecode from the second time on, you must enter the previous phonecode first, then enter the new phonecode twice.

PIN control:

The PIN protects your SIM against unauthorised use. If you enable the PIN, every time the phone is switched on you will be prompted to enter the PIN. From Phone Menu 1. 4 Security > Codes A(Select) 2. 4 PIN Control 3. Enter PIN number A(OK) 4. 4 Set to either enable or disable the PIN @(Set). 5. A(OK)

Changing PIN/PIN2:

From Phone Menu 1. 4 Security > Codes A(Select) 2. 4 Change PIN or Change PIN2 A(Select) 3. Enter the current code A(OK) 4. Enter the new code A(OK) 5. Enter the new code to verify A(OK)
NOTE: To enter the PUK code for your PIN, enter 05#. You will then be prompted to enter the PUK code. Follow the on-screen instructions. To enter the PUK2 code for PIN2, enter 052#. You will then be prompted to enter the PUK2 code. Follow the on-screen instructions. If the PUK/PUK2 code is entered incorrectly 10 times, the phone will cease to operate permanently. All information stored in the SIM will be lost and the SIM will need to be replaced. Contact the service provider for more details.

Fixed dial:

The Fixed dial feature allows you to limit your outgoing calls to a certain set of numbers saved in FDN, which is located in your SIM. When this function is on, only the Fixed dial numbers can be dialled, and any attempt to call any other number will fail. From Phone Menu 1. 4 Security A(Select) 2. 4 Fixed dial A(Select) 3. Enter PIN2 code A(OK) 4. @(Set) 5. A(OK) When Fixed dial is on, any manually dialled phone numbers must be the same as the numbers in the Fixed Dial Store, otherwise the call cannot be made. A phone number may be stored, edited or deleted. You will be prompted for your PIN2 code.

SIM lock:

Once you enable the SIM lock, you will be prompted to enter your phonecode when you switch on the phone with a different SIM inserted. From Phone Menu 1. 4 Security A(Select) 2. 4 SIM lock A(Select) 3. Enter phonecode A(OK) 4. A(Set) to set the SIM lock on/off 5. A(OK)
NOTE: Your phonecode must be 4 to 8 digits. You are advised to write down your phonecode. If the phonecode is entered incorrectly 3 times, the phone will cease to operate permanently.

Setting:

From Phone Menu You can select a network that is available in your current location. 1. 4 Network A(Select) 2. 4 Select one of the settings below A(On/Off) or A(Select)
Auto network New network Set Auto network on or off. When Auto Network is on, search an available network automatically. When Auto network is off, you must select a network manually. Create and edit a network list according to your preferences. Choose a network band: 900/1800, 900/ 1900, 900, 1800, 1900 MHz.

Network list Band

Application Menu

Application

Settings.. 74 Alarm. 75 Power off time. 76...76

Calculator

Currency

.... 77

Melody composer

.... 78

(Phone Menu)

Time zone:

From Application 1. 4 Clock > Settings > Time zone A(Select) 2. 4 required region A(Select) 3. Daylight saving? A(Yes) or @(No) 4. Set this zone to local @(OK) 5. Success! A(OK)

Time & date:

From Application 1. 4 Clock > Settings > Time & date A(Select) 2. @(Set) to enter the date and the time A(OK)

Date format:

You can select the desired display format for the time and date. From Application 1. 4 Clock > Settings > Date format A(Set) 2. 4 required format A(Select)

Time format:

From Application 1. 4 Clock > Settings > Time format A(Set) 2. 4 required format A(Select)

Display time:

You can show the time and date on the display in idle mode. From Application 1. 4 Clock > Settings A(Select) 2. 4 Display time A(On/Off)

Alarm:

From Application 1. 2. 3. 4.
4 Clock > Alarm A(Set) A(Set) > Enter the time (24 hour clock) A(OK) 4 Repeat daily, Once or Disabled A(Select) Alarm time has been updated! A(OK)
The alarm set indicator appears on the idle display. When the set time is reached, the alarm will sound. If you are on a call, the phone will vibrate without sound.

Problem Phone will not switch on. Extremely short battery life for a new battery. The network you are using and the condition of the battery can affect battery life. Replace with a new fully charged battery. Leave the phone charging the battery for a few minutes before the indicator lights and your attempt to switch the phone on. Cause Remedy Check that the battery is fully charged and correctly connected to the phone.
Short battery life for an The battery has worn out. old battery. The charging indicator does not light, the battery level indicator does not appear and the phone cannot be switched on when charging. The battery is not attached to the phone, or when the battery has been deeply discharged, the phone will take a short time until the indicator lights.
Battery fails to charge. The battery is not attached Ensure the battery is fitted to the to the phone. phone prior to commencing charging. Battery was connected to the phone after the Fast Travel Charger was switched on. indicates abnormal charging. Battery is defective or of the wrong type. Battery temperature exceeds the charging temperature range (too hot or too cold). Replace with a new battery.
Use the battery at room temperature.

Problem

Remedy Unlock the phone.
Calls cannot be made. The phone is locked.
Outgoing calls are barred. Disable outgoing call barring or barred dialling. The phone is not registered to a network. Calls cannot be made from Fixed Dial Store. Move to a coverage area and operate your phone after it has registered with a network. Check whether your SIM supports Fixed dial. Check if Fixed dial is switched on. Check whether the phone number is stored in Fixed Dial. The phone is not switched Switch the phone on. on. Incoming calls are barred. Disable incoming call barring. The phone is not registered to a network. Emergency calls cannot be made. You are not in a GSM coverage area. Move to a coverage area and operate your phone after it has registered with a network. Check that the antenna symbol ( ) is displayed move to a coverage area and operate your phone when the antenna symbol is displayed. Unlock the phone. Switch off restriction.
Calls cannot be received.
Phone numbers cannot be recalled from Contacts list.
The phone is locked. Phone number has been restricted.

Important Error Messages

These are some of the most important error messages which may be displayed:

New codes not same When you change your password, you must enter the new password twice to confirm. The two codes you entered are not the same. Enter the same code twice. The password that you entered is not valid. Enter the correct password. Your new PIN code was not accepted. Please try again. Your new PIN2 code was not accepted. Please try again. You entered your PIN or PIN2 code incorrectly. Enter the code correctly. When you change your password, you must enter the new password twice to confirm. The two codes you entered are not the same. Enter the same code twice. The reply message from network when you activate call barring with the incorrect password. Enter the correct password. The function you selected is not supported by your service provider. Please contact your service provider. The SIM storage area is full. If you continue, data may be lost. Please delete old records. The message storage area is full. If you continue, data may be lost. Please delete old records. Your SIM card is not registered with your service provider. Please contact your service provider. Your SIM card is blocked. Please contact your service provider.
Password invalid New PIN not accepted New PIN2 not accepted Incorrect entry! Entries do not match!

Invalid password

Service not supported Insufficient space! Continue? Not enough space! Continue? Failure to authorize Blocked

Glossary of Terms

DTMF FDN GSM Network Operator Password PIN Dual Tone Multi-Frequency tones allow you to communicate with computerised phone systems, voice mailboxes, etc. Fixed Dial Number. Used to restrict outgoing calls to a certain set of numbers. Global System for Mobile communications. The name given to the advanced digital technology that your phone uses. The organisation responsible for operating a GSM network. Used for the control of Call Bar. Personal Identification Number used for SIM security. Supplied by your service provider. If the PIN is entered incorrectly 3 times, the PIN will be blocked. Personal Identification Number used for the control of Fixed Dial Store and Call Charge metering. Supplied by your service provider. If the PIN2 is entered incorrectly 3 times, the PIN2 will be blocked. Public Land Mobile Network. A network that provides land mobile telecommunications services. PIN/PIN2 Unblocking Key. Used to unblock the PIN/PIN2 code. Supplied by your service provider. If the PUK/PUK2 is entered incorrectly 10 times, the PUK/PUK2 will be blocked. The act of logging on to a GSM/GPRS network. This is usually performed automatically by your phone. The ability to use your phone on networks other than your home network. The organisation responsible for providing access to the GSM/GPRS network. Subscriber Identity Module. A small smart-card which stores unique subscriber and user-entered information such as Contacts entries and short messages. Supplied by your service provider. Short Message Service. A basic mail system used for cellular phones. This service allows sending/receiving of short text messages.