Operating Instructions Digital Cellular Telephone

EB-G520 Main Kit

Before operating this equipment please read these instructions completely.

Contents

Before You Start. 1 Additional Features. 20
Symbols Used, Safety Information, Fitting/Removing the SIM, Fitting/Removing the Battery Key Guard, Phonebook, Messages, Call Service, Call Divert, Security, Network, Personalise
Your Telephone. 4 Battery Information. 26
Location of Controls, Display Low Battery, Charging the Battery
Basic Operation. 6 Care and Maintenance. 27 Power on/off, Making a Call, Ending a Call, Other Information. 28
Answering a Call, Adjusting Volume, Vibration Alert, Automatic Redial Glossary of Terms, Trouble Shooting, Important Error Messages
Advanced Operation. 10 Specifications. 34 Concept of Operation, DTMF Tones, Notes. 35 Call Hold/Call Waiting Stored Numbers. 13
Note Pad, Recent Numbers, Phonebook, Fixed Dial, Service Numbers, Hot Key Telephone Numbers

Alpha Entry. 19

Editing Alpha Entry

Before You Start

Thank you for purchasing this Panasonic G520 digital cellular telephone. This telephone is designed to operate on the Global System for Mobile Communications (GSM). These operating instructions detail use of the equipment contained in the Main Kit. Some services are network dependent or may only be available on a subscription basis. Some functions are SIM dependent. For more information contact your Service Provider.

Symbols Used

F Shows that you should press the following key(s). ,Text- Shows that the display text will be flashing. Shows that the information is a Quick Tip.

Safety Information

This equipment is intended for use when supplied with power from the built-in charger or Dual Charger (EB-CR520) through the AC Adaptor (EB-CA600). Other usage will invalidate any approval given to this apparatus and may be dangerous.The use of approved accessories is recommended to ensure optimum performance and avoid damage to your telephone. Switch off your cellular telephone when in an aircraft. The use of cellular telephones in an aircraft may be dangerous to the operation of the aircraft, disrupt the cellular network and may be illegal. Failure to observe this instruction may lead to the suspension or denial of cellular telephone services to the offender, or legal action or both.
You are advised not to use the equipment at a refuelling point. You are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. Never expose the battery pack to extreme temperatures (in excess of 60C) or charge the battery pack for much longer than recommended. You MUST exercise proper control of your vehicle at all times. Do not use a hand held telephone or microphone while you are driving. Find a safe place to stop first. Do not speak into a hands free microphone if it will take your mind off the road. Acquaint yourself thoroughly with restrictions concerning the use of cellular telephones within the country you are driving and observe them at all times. Care must be taken when using the telephone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Fitting/Removing the SIM

The SIM is fitted into a holder at the back of the telephone underneath the battery.

Fitting the SIM

Removing the SIM
To remove the SIM follow the above steps in reverse.
Fitting/Removing the Battery
Fit a fully charged battery pack. If the battery pack is not fully charged then it must be charged as shown in Charging the Battery see page 26.

Fitting the Battery

Removing the Battery

Your Telephone

Location of Controls
Antenna Incoming/charging indicator Speaker
g Navigation key pressing up/down scrolls through options in the main area of the display or adjusts the volume. Pressing left/right scrolls through options in the option area of the display (see Display below) B Select key selects an option in the option area of the display (see Display below) A accesses Phonebook or switches character types D makes a call or recalls recently dialled telephone numbers C clears the last digit entered, clears all digits when pressed and held or returns to the previous display E ends a call or switches the telephone on/off when pressed and held Digit keys 0 to 9, * and # the # key will switch on and off vibration alert

Display

Microphone External connector 4
Y lights when you are registered to a non-home network - roaming t lights when call divert is enabled ] lights when vibration alert is enabled [ lights when all tones or ring volume is off N flashes when an unread message is stored or lights when message area is full O lights when phone lock is enabled S indicates that it is possible to make emergency calls T Indicates received signal strength - \weak signal, T strong signal H indicates the battery level - H full, L low battery
Option area - shows options that can be selected by B key
Location area - indicates menu number, location number, or alpha mode
p indicates that the Navigation key (g) can be pressed
Following some operations the display will automatically clear after three seconds or after pressing any key.

Basic Operation

Power on/off
F E and hold to switch power on A greeting will be displayed. F E and hold to switch power off

Making a Call

Make sure that the telephone is switched on and the signal strength meter is displayed. 1 F area code and telephone number 2F D

Hold 00:01 Voice Call

Emergency Calls
To make an emergency call the antenna symbol (S) must be present. F 2 D or press B when SOS is displayed in the option area of the display

International Dialling

Using the Automatic International Access Code + you will be able to dial international numbers without having to know the code for the international exchange. 1 F 0 and hold until a + appears 2 F country code or e to scroll through the abbreviated international names 3 F area code and telephone number 4F D

Country: UK OK

NOTE: Many countries include an initial 0 in the area code. This should, in most cases, be left out when dialling international numbers. If you have difficulties making international calls, contact your Service Provider.

Ending a Call

Answering a Call
To receive a call the telephone must be switched on and the signal strength meter must be displayed. F any key except E or g

Incoming

F E to reject the call If a call is not answered the number of unanswered calls will be displayed. F any key to clear the display

Accept

Calling Line Identification
This feature allows you to identify incoming calls and accept or reject them. The callers telephone number, and name if stored in Phonebook, will be displayed.
NOTE: Call Line Identification may not always be available.
Home +01234567 Accept 00:05 Ear Volume

Adjusting Volume

Earpiece Volume
Four levels of earpiece volume are available. During a call:F a to decrease b to increase

Ring and Key Volume

See Ring Volume page 25 and Key Volume page 25.

Vibration Alert

When vibration alert is switched on the telephone will vibrate when a call is received. Switching on vibration alert will silence the ring volume. However, when the ring volume is adjusted after the vibration alert is switched on, the telephone will ring and vibrate when a call is received. During standby: F # and hold to switch on or off, when switched on, the phone will vibrate briefly

Recent Numbers

Recently dialled telephone numbers will be stored in Last Dialled. If Calling Line Identification is available the callers telephone number for an answered call will be stored in Answered and an unanswered call will be stored in Unanswered. When the store is full the next telephone number will overwrite the oldest. 1F D 2 F e to point at Last Dialled, Answered or Unanswered 3F B 4 F e to point at the telephone number (or name) you wish to dial You can store these telephone numbers into the Phonebook by pressing A. 5F D You can edit or delete the telephone number before dialling see Phonebook/Recall page 20.
Calling the Last Dialled Number
To redial your last called telephone number F D D
Returning an Unanswered Call
When the display shows that you have received calls but not answered them. 1F B The last callers telephone number will be displayed. 2 F e to point at the telephone number you wish to dial 3F D

Phonebook

Telephone numbers are stored on your SIM. Therefore, the number of locations, length of name and number of telephone numbers that can be stored are dependant on your SIM.
Storing a Telephone Number
1 F telephone number 2F A The telephone number entered in step 1 will be displayed. 3 Edit the displayed number if necessary 4 F B to enter the telephone number 5 F name see Alpha Entry page F B to enter the name 7 F location number if you do not want Automatic location

Automatic Location

The telephone number can be stored automatically at the first available location. This can be done instead of entering a location number. F B when Any is displayed in the option area of the display
Location: (1-250) 0-9 Any

Overwrite Protection

If a location is occupied you will be asked if you wish to overwrite the current information. F B to overwrite the selected location F C to choose another location number

Overwrite? Home (181) Ok

Retrieving a Telephone Number
1F A 2 F e to browse through the Phonebook You can browse through the Phonebook in the order that was last used by the Phonebook menu see page 20. The telephone number, or name, pointed can be dialled, recalled, edited or deleted.
This is used to review the telephone number and name together or just the name. F B when View is displayed in the option area

Recall

1 F f to display Recall in the option area 2F B
Direct Home Work 20 Recall

Dialling

When the desired telephone number or name is displayed F D

Editing

1 F f to display Edit in the option area 2F B 3 F new telephone number 4F B 5 F new name 6F B

Direct Home Work 20 Edit

Extended (W) MNOmno PQRSpqrs TUVtuv WXYZwxyz
Space@,.;:!?()&%+-/<>=$ ABCabc DEFdef GHIghi JKLjkl
ABCabc DEFdef GHIghi JKLjkl

WXYZwxyz

Each time a key is pressed it will display the next character. When another key is pressed or no key is pressed for a short time the cursor will move to the next position. To access the different character types, normal (U), numerals (X), Greek characters (V) and extended characters (W) press A.
Pressing e will move you up or down one line. Pressing f will move you left or right one character.When the cursor is moved over a character and another key pressed this will insert the new character. Pressing C will delete the character to the left of the cursor or delete the current line when pressed and held.

Additional Features

When the word Menu is in the option area of the display pressing the B will display a menu of telephone features. To select a feature press e so that the pointer is showing next to the feature that you require then press B. A quick way of selecting a feature is to press the menu number shown in the bottom left of the display. To leave the menu press C repeatedly. During a call a restricted menu will be available.
Phonebook Browse Create Review My Numbers Service Dial
Most common use of the Phonebook is covered in Phonebook see page 14. When pointing to Browse pressing f will show Locns (Locations) to browse through Phonebook by location number or Name to browse by name in alphabetical order. When browsing by name pressing a lettered key will take you to the first entry starting with that letter. Review shows how many locations are available in the Phonebook. Occupied locations are shown with w. My Numbers is a convenient part of Phonebook where your voice, fax and data telephone number(s) can be stored and viewed. Service Dial enables you to view or recall the service dialling number(s) preprogrammed by your Service Provider.

Key Guard

Keyguard
Key Guard will prevent any keys from being accidentally pressed e.g. when the telephone is being carried. When a call is received Key Guard will be temporarily disabled allowing you to press any key to answer the call. When the telephone is mounted in the optional Car Mount Kit Key Guard will be disabled. Emergency calls can still be made.

Disabling Key Guard

F B twice when Free is displayed in the option area of the display.

Messages

Messages Receive List Send List Create Review Parameters Broadcasts
reply. With the word Sender displayed or a telephone number in quotation marks ( ), pressing D dials the telephone number or pressing A stores the telephone number in the Phonebook.
Auto Delete Lifetime Message Centre Report Protocol
When a message has been sent or edited it will be stored in the Send List. Create will create a new message and send or store it in the Send List. Review allows you to review how much of the message area is available.

Receive Message List Topics Languages
You can receive, display, edit and/or send short text messages, of up to 160 characters. Before you can send a message you must enter the Message Centre number into the Parameters. Your Service Provider will supply the Message Centre number.

Parameters

The Parameters are necessary for receiving or sending messages.
Auto Delete will erase messages automatically. When Rcvd (Received) Read is selected, a new message will overwrite the oldest read message. When Rcvd (Received) Any is selected, a new message will When new messages are received, the message indicator (N) flashes and they are automatically stored in overwrite the oldest message even though it may not have been read. the message area of your SIM. When all the messages Lifetime is the duration that your message is stored at the are read, the N disappears. If the message area is full Message Centre. Delivery attempts will be repeated until the N lights and a new message will be rejected. To receive new messages you will have to erase unwanted the message has been delivered or the Life Time expires. messages. Received messages will be stored in the Receive List. Flashing will indicate unread messages. Once the message is selected, you can read, delete, edit and The Message Centre is where messages are sent before they are forwarded on to their destination. The Message
Centre number may be pre-programmed into your SIM or supplied by your Service Provider. When your message has been delivered a confirmation can be received if Report is set to Yes. The Message Centre may be able to convert the message to the format specified by Protocol.

Call Service

Calls Service Last Call All Calls Call Waiting Caller's Id Withhold Id Call Charge

Broadcasts

Broadcast Messages can display information about your current area such as traffic or weather information. The Message List will display the last received broadcast messages. By specifying the required subjects in the Topics List the telephone will receive related messages. If the required topic is not displayed, enter its topic code provided by your Service Provider. The preferred Language in which broadcast messages are displayed can be changed.
Cost Left Price/Unit Max Cost Warning At
Last Call will display the duration and call charge, if available, of the last call during standby or the current call during a call. Times are indicated as: hours (0-99), minutes (0-59), second (0-59) - HH:MM:SS. All Calls displays the accumulated duration and call charge, if available, of incoming and outgoing calls. The lock code is required to reset the timer and PIN2 is required to reset the timer and call charge. Call Waiting allows you to receive a second call during your current call. When updating or checking the status of call waiting the telephone must be registered with a network. Callers ID allows you to check the status of Calling Line Identification. The telephone must be registered with a network.

Reading a Newly Received Message
F B when Read is displayed in the option area of the display.
Using Withhold ID it is possible to check if you send Calling Line Identification information when you make a call. When checking the Status of Withhold ID the telephone must be registered with a network. Call Charge will set the cost of each unit for call charge information and the required currency in which call charge is displayed. Using Max. Cost can restrict use of the telephone to a specified number of units.
When updating or checking the Status of Call Divert the telephone must be registered with a network.

Security

Security Phone Lock Call Bar PIN PIN2 Fixed Dial Bar Voice Bar Fax Bar Data Cancel All Status Password
NOTE:The duration of one unit may vary during the day, peak and off-peak times. Therefore, the call charge can be calculated accordingly. However, call charge There are three types of security code for your information may not give an accurate reflection of the telephone: tariffs charged by your Service Provider. Lock Code: Controls telephone security - Phone Lock. Factory-set to 0000. Call Divert PIN: Controls SIM security. PIN2: Controls security for Fixed Dial Store and Call Call Divert Voice Calls Charge metering.
Fax Calls Data Calls Cancel All Status
When Call Divert is enabled the divert icon (t) is displayed. You can divert voice, fax and data calls using different circumstances and to different telephone numbers.
It is recommended that you memorise your security codes. If you need to make a note of your security codes, never write them in a way that they can be recognised by another person. If you forget them contact your dealer for the lock code or your Service Provider for PIN and PIN2. Phone Lock will prohibit normal operation of the telephone. Only emergency calls can be made and received calls answered. Once the Phone Lock is
enabled the lock icon (O) is displayed. To restore normal operation, enter your lock code.

Network

New Network Network Call Bar is used to restrict certain outgoing and/or Search Mode incoming calls. Call Bar is controlled by a security Network List Password that is supplied by your Service Provider. When updating or checking the Status of Call Bar the telephone When not in your home country you may use a network must be registered with a network. Different Call Bar that you do not directly subscribe to, this is called restrictions can be used for voice, fax and data calls. Any ROAMING. National Law may not permit roaming in your combination of call restrictions can be set. home country. When the PIN is enabled you will be asked to enter the New Network is used to manually select a network that is PIN every time the telephone is switched on. If asked, available in your current location. enter the PIN followed by B. The PIN can be changed by pressing B when Change is displayed in the option When the Search Mode is set to Automatic the telephone will search through the preferred network list and select a area of the display. new network automatically. While the Search Mode is set The PIN2 can be changed by pressing B when to Manual the telephone will display network(s) that are Change is displayed in the option area of the display. available in your current location to ask you to select With Fixed Dial switched on you can only make calls with one. the telephone numbers stored in Fixed Dial area of the The Preferred Network List is used when the Search Mode Phonebook see Fixed Dial page 17. Emergency calls has been set to Automatic. The location numbers in the can be made at any time. To use this function PIN2 is Preferred Network List show the search priority. required. Selecting Insert stores a new network in the currently displayed location and then moves other networks down, Edit overwrites the old network with a new one, and Add stores a new network at the end of the list.

Personalise

Personalise Language Tones Keep Alive Auto Answer Greeting Backlight DTMF Length Defaults Hot Key Dial All Tones Ring Volume Ring Type Key Volume Warning Tone
ignition is turned off during a call the call will be maintained. When the call ends the timer will start. If the telephone is removed from the Car Mount Kit during the specified delay time, the timer will be cancelled and the telephone will not be turned off. When Automatic Answer is switched on, and the telephone is mounted in the optional Car Mount Kit, a call will be answered without pressing any keys. A personalised Greeting Message can be programmed for when the telephone is switched on see Alpha Entry page 19. The brightness of the Backlight can be changed. DTMF Length can be changed between short and long. Defaults will return your Personal Settings to their factory default, except the lock code and language. The source for the Hot Key telephone numbers can be set using the Hot Key Dial menu.
Voice Calls Fax Calls Data Calls Messages
The Language that the telephone will use for display messages can be changed. In Tones, the telephone key, ring and warning tones (except low battery warning), can be switched off. When All Tones are switched off the silent indicator ([) is displayed. When the Ring Volume is switched off the silent indicator ([) is displayed. Increasing the volume level above maximum can set an escalating ring tone. A different Ring Type can be used for voice, fax, data and messages. The Keep Alive timer will delay switching off the telephone, when the telephone is mounted in the optional Car Mount Kit and the vehicle ignition is turned off. If the

Battery Information

Low Battery
When the battery power is low a warning tone will sound and a LOW BATTERY message will flash. The power will automatically shut off shortly after the warning tone. Fully charge the battery pack or replace it with a fully charged one.

LOW BATTERY

Operation of Battery Level Indicator

AC Adaptor

During conversation finish your call immediately.

Charging the Battery

The battery pack must be attached to the telephone before the AC Adaptor.
NOTE: DO NOT force the connector as this may damage the telephone and/or the AC Adaptor.
When charging is complete remove the AC Adaptor. To maintain maximum performance of Ni-MH Battery Packs always use until the Low Battery Warning and then fully recharge. Telephone on Telephone off

While charging K K

Charging complete H Indicator off

Care and Maintenance

Pressing any of the keys may produce a loud tone. Avoid holding the telephone close to the ear while pressing the keys. Extreme temperatures may have a temporary effect on the operation of your telephone. This is normal and does not indicate a fault. Do not disassemble the equipment. There are no user-serviceable parts. Do not subject the equipment to excessive vibration or shock. Avoid contact with liquids. If the equipment becomes wet immediately remove the power and contact your dealer. The equipment may be cleaned with a soft cloth dampened with a mild detergent and water. Petroleum based cleaners may damage the equipment. Do not leave the equipment in direct sunlight or a humid, dusty or hot area. Keep metallic items that may accidentally touch the terminals away from the equipment. Always charge the Battery Pack in a well ventilated area, not in direct sunlight, between +5C and +35C. It is not possible to recharge the battery pack if it is outside this temperature range. Avoid recharging battery packs for longer than recommended. Do not incinerate or dispose of the battery packs as ordinary rubbish. The battery packs must be disposed of in accordance with local legislation and may be recycled. When disposing of any packing materials or old equipment check with your local authorities for information on recycling.

Other Information

Glossary of Terms
DTMF Tones Dual Tone Multi-Frequency tones allow you to communicate with computerised telephone systems, voice mailboxes etc. Global System for Mobile Communications. The name given to the advanced digital technology that your telephone uses. The country where your home network operates. The GSM network on which your subscription details are held. The organisation responsible for operating a GSM network. Each country will have a different network operator. Used for the control of the Call Bar. Supplied by your Service Provider. Personal Identification Number used for SIM security. Supplied by your Service Provider. If the PIN is entered incorrectly 3 times, the PIN will be blocked. Personal Identification Number used for the control of Fixed Dial Store and Call Charge metering. Supplied by your Service Provider. If the PIN2 is entered incorrectly 3 times, the PIN2 will be blocked.
GSM Home country Home network Network Operator Password PIN

PUK/ PUK2

PIN/PIN2 Unblocking Key. Used to unblock the PIN/PIN2. Supplied by your Service Provider. If the PUK/PUK2 is entered incorrectly 10 times, the PUK/PUK2 will be blocked. The act of locking on to a GSM network. This is usually performed automatically by your telephone. The ability to use your telephone on networks other than your Home network. The organisation responsible for providing access to the GSM network. Subscriber Identity Module. A small smart-card which stores unique subscriber and user-entered information such as Phonebook and Short Messages. Supplied by your Service Provider.
Registration Roaming Service Provider

Trouble Shooting

Should any problem persist contact your dealer. Problem Telephone will not switch on. The network you are using and Extremely short battery life for a new the condition of the battery pack can affect battery life. battery pack. Short battery life for an old battery pack. The battery pack was worn out. Replace with a new one. To maintain maximum performance always use until the Low Battery Warning and then fully recharge the battery pack. To revive the Battery Pack use the telephone until the Low Battery Warning and then fully recharge, repeat this process at least three times. However, if the battery life is still short, the Battery Pack has eventually worn out. Replace with a new one. Cause Remedy Check that the Battery Pack is fully charged and correctly connected to the telephone.
The life of the battery pack is Short battery life for affected by improper charging, Ni-MH battery pack. this is inherent in all Ni-MH batteries.
The telephone cannot be switched on when charging
When the Battery Pack has been deeply discharged the Leave the telephone charging the Battery Pack for a few telephone will take a short time minutes before attempting to switch it on. to detect which type of Battery Pack it is charging

Problem

Cause The telephone is locked.
Remedy Unlock the telephone (Menu: Security: Phone Lock) Disable the outgoing call barring (Menu: Security: Call Bar)

Calls cannot be made.

Outgoing calls are barred.
The telephone is not registered Move to a coverage area and operate your telephone after to a network. it has registered with a network. Check your SIM supports Fixed Dial.
Calls cannot be made from Fixed Dial Store. The telephone is not switched on. Calls cannot be received. Incoming calls are barred.
Check if the Fixed Dial is switched on (Menu: Security: Fixed Dial). Check the telephone number is stored in the Fixed Dial. Switch the telephone on. Disable the incoming call barring (Menu: Security: Call Bar)

The telephone is not registered Move to a coverage area and operate your telephone after to a network. it has registered with a network. Emergency calls cannot be made. You are not in a GSM coverage area. Check that the antenna symbol S is displayed. Move to a coverage area and operate your telephone when the antenna symbol is displayed. Unlock the telephone (Menu: Security: Phone Lock) Switch off Fixed Dial (Menu: Security: Fixed Dial)
Telephone numbers The telephone is locked. cannot be recalled. Fixed Dial is switched on.

Important Error Messages

Area not Allowed Network not Allowed Security Failure SIM Blocked Roaming in the selected area is not allowed.
Roaming with the selected network is not allowed. The network has detected authentication failure because your SIM is not registered with that network. Contact your Service Provider. The SIM is blocked because the wrong PUK has been entered ten times. Contact your Service Provider. The telephone has detected a problem with the SIM. Switch the telephone off and then back on. If the message does not disappear contact your Service Provider. A message has been received but the message store is full. To receive messages, delete some of the currently stored messages or set messages to automatically clear (Menu: Messages: Parameters: Auto Delete) The PIN2 is blocked permanently because the wrong PUK2 has been entered 10 times. Services controlled by PIN2 cannot be used. Contact your Service Provider.
SIM Error Message Rejected Store Full PIN2 Invalidated
Warning Store Full Continue? Auto Redial List Full
The message area is full. Your messages cannot be stored until some of the currently stored messages are deleted.
Redial list of unsuccessfully dialled numbers is full. Switch the telephone off and then on again.

Specifications

Telephone
Type Temperature range Charging Storage GSM Class 4 +5C to +35C -20C to +60C
Battery Attached to telephone
Battery Pack (EB-BS520) Weight Dimensions Height x Width x Depth Supply Voltage Standby time (h) Talk Time (h) Charge Time (min) 150g 140 x 46 x 20.3mm 4.8V DC, 650mAh Ni-MH Up to 80 Up to Battery Pack (EB-BL520) 205g 140 x 46 x 30.5mm 4.8V DC, 1300mAh Ni-MH Up to 160 Up to 6 260

NOTE: Charge time will be longer when the telephone is turned on. Battery life is affected by the network you are using and the condition of the battery pack.
The Serial Number can be found on the outside of the telephone under the battery. For your convenience we recommend that you note the following details as a record of your purchase. Part Number Serial Number

Dealer Name

Purchase Date
BULL CP8 PATENT Matsushita Communication Industrial UK Limited 1998 Information in this document is subject to change without notice. No part of these instructions may be reproduced or transmitted in any form or by any means without obtaining express permission from Matsushita Communication Industrial UK Limited

*7LA797A*

Printed in UK

990119