Small Business Telephone System

KX-TDA50G

Panasonic System Networks Company of America
Home and Business Communications
Enhanced Communications Solutions

The Panasonic KX-TDA50G

The Intelligent, Versatile and Affordable Communications Solution for Small Businesses
As a small business, you thrive by providing hands-on, personalized service to your clients. You simply cant afford to be out of touch, either with customers or colleagues. While the elaborate communications infrastructure of a larger enterprise may be beyond your means, Panasonic has an intelligent, versatile and affordable way to bring anytime, anywhere communication to your business: the TDA50G Business Phone System. The TDA50G is another example of how Panasonic is big on small business. We offer small to mid-size businesses like yours completely customizable and scalable communications solutions that are reliable, affordable and flexible, allowing you to be more responsive to your customers, to stay better connected to remote and mobile colleagues, and to quickly and effectively adapt to changes and challenges in the marketplace. After all, when its your business, theres nothing small about it.

What is the TDA50G?

The TDA50G is a conventional phone system suitable for small businesses. The system can be configured to support up to 48 extensions maximum and has built-in caller ID capability.

Who is the TDA50G for?

This system is ideal for Law Firms, Real Estate Companies, Hotels, Motels, Medical Offices and other small businesses who are looking for an affordable and flexible phone system that will grow as they grow. It provides reliable voice and data communications, voice mail, wireless capability to stay connected to remote and mobile colleagues, and the ability to save money on communication charges with SIP Trunking*.
* SIP Trunking service offered by telephone service providers. Consult Panasonic or your local dealer for compatibility.
Will the TDA50G grow along with my business?
The TDA50G features a modular design so it will expand to accommodate a growing businessif you have multiple locations, or if you open new offices as you grow.
What about our employees who work remotely or travel a great deal?
The TDA50G features state-of-the-art wireless technology, so its easy to stay connected to colleagues who are constantly on the go. Incoming calls to an employees desk phone will automatically ring on their cell phone, while voice mail messages will automatically be sent to their email inbox as an audio file*.
* Requires KX-TVA voice mail
Does Panasonic have applications to support my unique business needs?
Panasonic has a suite of industry-specific applications available for retail, hospitality, call center and many other industries that are tested and available today.
What other capabilities does the TDA50G have?
The TDA system supports centralized voice mail, which services all locations within the extended voice mail network, allowing you to view the status of extensions in other locations*.
* Viewing extension status requires optional network DSS. Both features require optional enhanced SD card.
If my company transitions to IP-based telephony, will I have to replace the TDA50G?

The Panasonic TDA50G can accommodate both traditional analog and digital phones as well as newer IP phones. It also allows you to adopt new technologies like SIP trunking, without replacing the system in favor of new hardware. For more information visit panasonic.com/bts
How flexible is the TDA50G and can it be customized for my business?
The TDA50G is a reliable, affordable communication solution that will allow you to use conventional analog and digital phones, or evolve toward newer technologies like IP handsets and SIP trunking. It also provides stateof-the-art in-building wireless and the ability to seamlessly integrate cell phone extensions into the system. It can even be networked with another unit at a branch office.
Networking Solutions for Todays Mobile, Decentralized Business Environment
Branch Office Service Provider Network Cellular* SIP Trunking TDA50G

Analog

Cordless

Digital

Centralized Voice Mail
* Requires enhanced SD card
TDA50G Integrated Messaging Solutions
Integrated messaging solutions automate your message delivery so your customers can get the responsive, professional support they deserve. The system records messages automatically, keeping you in touch 24 hours a day. And of course, youll love the cost savings. Panasonic messaging combines convenience with cost savings all while producing a more satisfied customer.

VoIP Softphone

Allows a PC to Operate as a system telephone 24 Programmable CO keys with Dual Color Indicators 6-Line Alphanumeric Display with Interactive Soft Keys Easy-to-Use Keyboard or Mouse Operation Message Waiting Indicator for Voice Mail Network Connection Indicator
Email Integration and Voice Mail with Auto Attendant
Add a KX-TVA series voice processing system and easily manage calls using the built-in automated attendant service, voice mail with email integration, and more. With the high level of integration between the TVA and the TDA50G, you can enjoy features like voice mail LCD menus that allow you to access and manage your voice mailbox using the LCD display and soft keys. With so many choices, its easy to custom design a system thats right for you.

Phones for Every Need

The TDA50G gives businesses a choice of the solutions that best suit their unique needs. The system supports analog and digital telephones, DECT wireless phones, and up to 4 IP phones.
For more information visit panasonic.com/bts
Panasonic KX-TDA50G Hybrid IP-PBX System Specifications

Initial Configuration

CO Line Analog CO Line Extensions Digital Hybrid PortIncluded Power Supply Unit with Additional Power Supply Unit 4 Included Power Supply Unit

Maximum Capacity

CO Line Analog CO Line Voice Over IP (H.323) Voice Over IP (SIP)* Extensions Analog Phones (single line device) KX-DT300 series2 phones (Digital Proprietary) KX-T7600 series phones (Digital Proprietary) KX-T7700 series phones (Analog Proprietary) DSS Console IP Proprietary Phones / Softphones

24 24(484) 24(484) 4

Accessory Capacities
Maximum Number of Cell Stations Maximum Number of Wireless Telephone Handsets Maximum Number of Doorphones / Door Openers Maximum to 8 lines with expansion card *expandableVoice Message (Outgoing Message) Channels
1 - Just plug in either Analog phone (single line device), Analog Proprietary phone or Digital Proprietary phone. Maximum Voice Messages (Enhanced Simple Voicemail) Can support up to two KX-series phones plus one Analog phone on each port. 2 - Latest series Maximum Voice Processing Systems 3 - 8 extensions using Digital XDP 4 - 48 extensions using Digital XDP 5 - With additional power supply

4 (85) 28 4/4 1-VPS Unit

Three Panasonic Way, Secaucus, NJ 07094 (201) 348 - 7000 www.panasonic.com/bts
Home and Home andCommunications Business Business Communications
Design and specifications subject to change without notice.

BTS090077BROr

Panasonic Puts You in Command
Offering many unique combinations of features when a Panasonic Voice Processing System is integrated with a Panasonic Telephone System.
KX-TVA50 and KX-TVA200 Features
System Features Alternate Extension Group Auto Forwarding Automated Attendant Broadcasting Messages Busy Coverage Mode Call Transfer to Outside Line Caller ID3 Call Routing (APT/DPT Integration Only) Caller ID Screening (APT/DPT Integration Only) Caller Name3 Announcement Personal (APT/DPT Integration Only) Caller Name3 Announcement System (APT/DPT Integration Only) Class of Service (COS) Company Greeting Company Name Covering Extension Custom Service Daylight Saving Time Assignment Dial by Name DID Call Routing (DPT Integration Only) E-mail Integration Extension Group Fax Management Hold Holiday Service Intercom Paging (APT/DPT Integration Only)

KX-TVA50 / KX-TVA200

Voice Processing Systems
Subscribers Features Interview Service List All Names Logical Extension (All Calls Transfer to Mailbox) Message Delivery, Internal Message Reception Mode Message Waiting NoticationDevice Message Waiting NoticationLamp Multilingual Service No Answer Coverage Mode On Hold Announcement Menu Operator Service PIN Call Routing Play System Prompt After Personal Greeting Port Service Rotary Telephone Service Service Access Commands Service Groups System Clock System Prompts Time Service (day, night, lunch, and break) Trunk Service (Universal Port) (APT/DPT Integration Only) Voice Mail Service Auto Receipt Conrmation Automatic Log-In (APT/DPT Integration Only) Autoplay New Message Bookmark Call Transfer Status Callback Number Entry Caller ID3 Callback (DPT Integration Only) Calling a Beeper (Pager) Delete Message Conrmation External Message Delivery Service Group Distribution List Personal Group Distribution List System Incomplete Call Handling Service Live Call Screening (APT/DPT Integration Only) Mailbox Capacity Warning Message Transfer One-touch Two-way Transfer (DPT Integration Only) Personal Custom Service Personal Greeting for Caller ID (APT/DPT Integration Only) Personal Greetings Playback Volume/Speed Control Private Message System Setting Features Auto Conguration (APT/DPT Integration Only) Custom Service Builder Default Mailbox Template Password Administration Recording by System Administrator Service Mode System Backup/Restore System Reports System Security Time Synchronization (DPT Integration Only) Receive Message Message Recovery Remote Call Forwarding Set (DPT Integration Only) Subscriber Tutorial Temporary Personal Greeting Timed Reminder Setting (DPT Integration Only) Toll Saver (APT/DPT Integration Only) Two-way Record (APT/DPT Integration Only) Two-way Transfer (APT/DPT Integration Only) Unlimited Message Length Urgent Message VM Menu (DPT Integration Only)
Voice KX-TVA50 and KX-TVA200 Maximum Capacities and Specications

KX-TVA50

KX-TVA502 KX-TVA524 KX-TVA594 KX-TVA296 KX-TVA204 2-Port Hybrid Expansion Card Memory Expansion Card LAN Interface Card Modem Card 4-Port Digital Expansion Card 1 1

KX-TVA200

Initial Conguration and Expansion Capabilities
No. of Ports Recording Time Initial Conguration Maximum Initial Conguration Maximum 4 hours 8 hours 1000 hours

Specications

Custom Services Number of Messages Length of Personal Greeting Message Message Retention Time Maximum Message Length Maximum Combined Length of Message per Mailbox Number of Mailboxes Power Source DC Input Dimensions (W x H x D) Weight Up to 100 Limited by Storage Time Up to 360s (programmable) 1 to 30 days (programmable) 1 to 60 minutes (programmable) 1 to 600 minutes (programmable) 62 Subscriber + 2 Manager 1022 Subscriber + 2 Manager 100 V AC to 240 V AC, 0.25 A, 50 Hz/60 Hz 9 V, 0.75 A (6.75 W) 9 7/8" (W) x 12 3/8" (H) x 2 7/8" (D) 4.41 lbs 100 V AC to 240 V AC, 1.5A, 50 Hz/60 Hz 40 V, 1.38 A (55.2 W) 10 7/8" (W) x 14 7/8" (H) x 4 5/8" (D) 9.7 lbs
1 - This brochure describes features that are available when a Panasonic KX-TVA voice processing systems are digitally integrated with a Panasonic Digital Hybrid IP-PBX system. Some features may be available only when the systems are digitally integrated and digital telephones are utilized. See your dealer for details. 2 - Must be connected to a PBX that supports Message Waiting Lamp. 3 - Requires subscription to Caller ID service offered by certain telephone companies for a fee.
The Perfect Voice Processing System for Your Growing Business

Affordable Voice Messaging Automated Attendant Service Complete Customization
Panasonic Consumer Electronics Company Division of Matsushita Electric Corporation of America Executive Ofces: One Panasonic Way, Secaucus, NJ 07094 (201) 348-7000 www.panasonic.com/csd
Design and specications subject to change without notice.
Panasonic Customer Service 9 am - 9 pm (EST) Monday Friday 10 am 7 pm (EST) Saturday & Sunday 1-800-211-Panasonic consumerproducts@panasonic.com

CSD060380SS

VersatilityCustom Design Your System
Panasonic KX-TVA Voice Processing Systems offer much more than voice mail and automated attendant service. You also get versatile features and options, such as bilingual service and custom service that let you custom design your system to meet your specic needs. Digitally integrating a Panasonic Voice Processing System with one of the Panasonic Digital Hybrid IP-PBX Systems1 will provide additional advanced features that are only available when connected to a Panasonic KX-TDA System.
Voice Mail Service The KX-TVA50 supports 64 and the KXTVA200 supports 1024 individual, password protected mailboxes that can hold a programmable number of messages each. Each mailbox owner may record a general message for after-hours use, and a busy greeting that lets the caller know if youre on the phone or away from your desk. After receiving messages, the system can notify you in several different ways. (See ENHANCED MESSAGE NOTIFICATION.) Automated Attendant Service The auto-attendant answers incoming calls and routes the caller to the appropriate extensions or departments. Individual extensions can be set up with options for call screening, call blocking, or intercom paging. Interview Service Allows you to set up a mailbox that will deliver and record responses up to ten questions. Use this customer-friendly service to take orders, conduct surveys, collect suggestions, or to record requests for appointments. Custom Service Often used in conjunction with automated attendant service, custom service allows callers 1-digit access to department extensions, information announce-ments or other system features. For example, a caller could hear a menu as follows, To hear our daily specials, press one for directions, press 2 Direct Mailbox Access1 Mailbox owners can retrieve new messages simply by pressing the Message Waiting button. Subscriber Tutorial The KX-TVA makes setting up your mailbox for the rst time easy. When you access your voice mail for the rst time the system will instruct you to set your password, record your name and record your personal greeting for the following: No Answer, Busy and After Hours greetings. Bilingual Voice Prompts All the necessary system recordings are factory programmed in 7 languages, but 3 other languages may also be recorded. The opening greeting can be set to allow the caller to choose a language, and you can even program different incoming phone lines to be answered in different languages a great feature for businesses operating in multi-cultural communities. External Message Delivery Allows you to pre-record a message and specify the phone number to be called and the time and date for the message to be delivered. If the destination number is busy at the specied time, the call can be re-dialed up to 15 times. You can even program in a password to ensure that your message is delivered only to the appropriate party. Enhanced Message Notication Each mailbox user can be notied of new messages in several different ways: The message lamp2 on your extension will light. Your pager will alert you to call your mailbox. Your pager will display the telephone/ intercom number of the caller. The system will call a predetermined telephone number to reach you. Email Integration The KX-TVA Voice Processing system can be connected to your Local Area Network (LAN) or Wide Area Network (WAN) providing integration with your email. When someone leaves a message in your voice mailbox the voice processing system automatically sends an email to your computer indicating that you have a message in your voice mailbox. The email lets you know, the date and time the message was received and includes the message in a wave le. When you open the email on your PC you can listen to the message and forward the message to anyone using email. Call Screening When this feature is utilized, the system records the callers name and announces it to the extension user before transferring the call. Each individual mailbox can activate or deactivate the feature. Live Call Screening1 Monitor your incoming calls while they are being recorded into your mailbox and, if desired, intercept the call. You can choose to hear your calls either through your telephones speaker or, for privacy, through the handset. Two-Way Record1 Allows the recording of a conversation (or any part of a conversation) by simply pressing a button on your telephone. This feature is ideal for quickly and accurately capturing important or highly detailed information from a caller. Once recorded, you can transfer the content to your secretary or another mailbox. Convenient fast-forward and rewind functions make it easy to listen and transcribe the recording. Two-Way Transfer1 Allows you to record a live conversation into another persons mailbox. Callback Number Entry The system can collect the telephone numbers of your callers before, after, or instead of recording a message, and include it in your beeper notication. The callers number will be displayed on your pager, allowing you to contact that person without rst having to retrieve his/her message.

Voice Mail Messages

Caller ID Callback When a caller leaves you a message, the PBX collects and modies the callers Caller ID3 information and stores it in the voice mail system, if provided by the telephone company. When you retrieve the message you have the option of simply pressing one key to call the person back using the modied Caller ID3 information stored in the system, making it very easy to return the call. Caller ID3 Name Announcement Now, you dont even have to look at your phone to identify certain callers. With Caller ID3 Name Announcement, you can store up to 200 pre-recorded audio messages that will be played through the telephones handset, matching a Caller ID3 number that is programmed with a pre-recorded message. Caller ID3 Personal Greeting Up to four personal greetings can be recorded and assigned to specic telephone numbers. The recording is then played when that specic number calls.3 Caller ID3 / DID Call Routing The system Administrator can assign up to 200 Caller ID3 numbers and program them to route the call to the desired extension, mailbox or custom service. Dial By Name Allows the caller to reach the intended extension or mailbox simply by dialing the rst three or four letters of the extension owners last name. Covering Extension As an alternative to routing calls to the voice mail system, each mailbox user can set a covering extension that can be used when he or she is not available to answer calls. Holiday Service The system can accommodate up to 20 custom greetings for holidays and can be programmed to play the special greetings on those days. Intercom Paging1 Noties you of an incoming call even if your extension is unanswered. The system will put the caller on hold, and use an internal or external paging function to announce I have a call for You can answer the call from anywhere in your facility by just dialing a pick-up code from any system phone. Fax Detection When a port receives a fax call (and a CNG tone is detected), the system will automatically transfer the call to the designated fax extension. This eliminates the need for a dedicated fax line. Timed Reminder Setting Subscribers can set a timed reminder and conrm the timed reminder setting from the subscriber service. Subscribers can do the following: Set the time and Mode Hour:1-12, Min:00-59, AM/PM, Cancel the timed reminded Review Current Setting Windows-Based Administration Designed primarily for the installer, the windows based programming tool has several convenient options for the system administrator to program and maintain KX-TVA Voice Processing systems. The system comes with an easy to use Windows-based programming tool that includes a custom service builder. The PC can be connected using the built in USB port or (Internal Modem). In addition, you can also access the system utilizing your Local or wide area network. The KX-TVA administration can also be done via the web.

Enhanced User Display with KX-TDA Interactive LCD Voice Mail Menus
What could be more convenient than using the display on Panasonic KX-T7600 series telephone to view, select and access the messages in your voicemail box? When the KX-TVA Voice Processing System is added to a KX-TDA System the KX-T7600 telephone displays are interactive with the Voice Mail. As a unied platform these products work together to share information including routing information and telephone key and display operations. The added benet is clear as day; you no longer need to remember all the key codes to handle voice messages. When a user calls the voice mail to retrieve their messages, the voice mail provides the appropriate screen display for the user to select a function. In the rst voicemail message screen you now have the option to receive and deliver messages, check message distribution (mailbox management), or check the status of the automated attendant. To check your Received Messages simply scroll down to that option and press the key, which brings you to the next screen displaying the Received Messages. As you can see in the next sequence there is a message from Allen Anderson, along with the Caller ID information. Thanks to this feature you no longer have to wait until the end of someones message to nd out the persons call back information. You can review each of your messages without listening to them, giving you the power to Play, Erase, or Save without spending the time listening to each one, you can easily organize and control all of your messages. It even allows you to set a personal greeting by simply pushing a button. Scroll through the Automated Answer screen and select the message to callers that best ts your busy schedule. With the LCD integrated voice mail menu, message control is at your ngertips! The Message/Ringer Lamp lights to indicate when a call comes in or when a message has been received.
KX-TDA50 Telephone System
Soft keys are used in conjunction with the display to select a function.
KX-TVA50 Voice Processing System LAN connection

Local Area Network (LAN)

Navigation key allows you to scroll through the messages on the LCD display.