Personal Facsimile

Model No.

KX-F580

Please read these Operating Instructions before using the unit and save for future reference. FOR OPERATION ASSISTANCE, CALL 1-800-HELP-FAX (1-800-435-7329)
This product is designed for use in the United States of America, and may not operate in other countries.(See page 60 for more details.) Este producto ha sido disado para su uso en los Estados Unidos de Amrica, y puede no funcionar correctamente en otros pases. (Consulte la pgina 60 para tener ms detalles.)

Contents

Installation and Connection. p. 6 Initial Preparation. p. 11 Basic Operations. p. 17 Advanced Operations.p. 26 Troubleshooting and Routine Care.p. 49 General Information. p. 56
Thank you for purchasing the Panasonic Facsimile.
Things you should keep records of
Attach your sales receipt here
For your future reference Date of purchase Dealer's name and address Dealer's telephone number Serial No.
(found on the bottom of the unit)

Caution:

The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the first message page when transmitting messages via telephone facsimile; Date and time of transmission, Identification of the business, entity or person(s) sending the facsimile, and Telephone number of the business, entity or person(s). To program this information into your facsimile machine, complete all the instructions on pages 11 through 13.

Copyright:

This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee.
Kyushu Matsushita Electric Co., Ltd. 1996
Included accessories (To order, call toll free 1-800-332-5368.)
Power cord. 1 pc. Telephone line (p. 10) cord. 1 pc. (p. 10) Handset. 1 pc. Handset cord. 1 pc. (p. 8) (p. 8)

PQJA200Z

PQJA59V

PFJXE0108Z

PQJA212N
Handset cradle. 1 pc. Paper stacker. 1 pc. (p. 9) (p. 8)
Recording paper. 1 pc. (p. 9)

PFYAF780M

PQUS10136Z
See page 59 for replacement of the recording paper.
If any items are missing, check with place of purchase. The part numbers listed above are subject to change without notice. Save the original carton and packaging.
Important safety instructions
When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this product. 3. Unplug this product from wall outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product or personal injury. 6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. This product is equipped with a three wire grounding type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 9. Do not allow anything to rest on the power cord. Do not locate this product where the cord could be damaged by people walking on it. 10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized servicenter when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 13. Unplug this product from the wall outlet and refer servicing to an authorized servicenter under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only those controls, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance. 14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak.

Troubleshooting and Routine Care
Error messages on the display. Before requesting help. Clearing a recording paper jam. Clearing a document jam. Adjusting the feeder pressure. Removing the handset cradle. Cleaning the inside of the unit.

General Information

FCC information. Limited warranty. Service center directory. Information for users. Accessory order information. Specifications. Speed dialer list. Index.
Troubleshooting and Routine Care General Information

Location of controls

Front view

Document entrance

Paper stacker (p. 9)

Speaker

Document feeder tray (p. 18)
Document guide(s) (p. 18)
Microphone (p. 17) Front lid open button (p. 8, 53) Document exit

Control panel

HELP (p. 10) RESOLUTION (p. 18) Direct call stations Dial keypad Display panel LOWER (p. 26, 27)

DIRECTORY

RESOLUTION

AUTO RECEIVE

FLASH REDIAL/PAUSE MUTE

SP-PHONE

START/COPY/ SET

VOLUME HANDSET

RINGER SP-PHONE
MENU FLASH (p. 30) MUTE (p. 17) SP-PHONE (p. 17, 29) AUTO RECEIVE (p. 14) DIRECTORY (p. 27, 28)
STOP VOLUME (p. 16) START/COPY/SET
REDIAL/PAUSE (p. 30) TONE (p. 30)

Installing your unit

Installing the handset cradle
If you want to use this unit with a handset, install the handset and handset cradle. To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the SP-PHONE button. When you do not use the handset and handset cradle, see pages 43 and 54.
Connect the handset cord.

Handset cord Handset

A Open the front lid by pressing the front lid open

button.

B Open the back lid by lifting up the tabs located

on both sides.

Front lid open button Triangles
Insert the handset cradle by matching the triangles.
Press down on the marked on the handset cradle until it clicks into place. Make sure the two hooks lock the handset cradle firmly.

Triangles

Place the handset on the handset cradle and close the lids securely. If the following message is displayed when the unit is turned on, the handset cradle is not installed correctly. CHECK CRADLE Check step 4 again.

Installing the recording paper
A Open the back lid by lifting up the tabs located
B Install a recording paper roll in the unit.
Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.

correct

incorrect Recording paper roller
Insert the leading edge of the recording paper between the recording paper roller and the silver plate.

Silver plate

Close the back lid by gently pressing down on both ends.
Note: Only use the included roll of paper or specified recording paper, or else the print quality may be affected and/or excessive thermal head wear may occur. The beginning of some recording paper rolls are secured with glue or tape. Cut approximately 150 mm (6 inches) from the new roll of paper prior to installation. To order recording paper, see page 59.
Installing the paper stacker
Install the paper stacker. Paper stacker

Connections

Power cord
Dialing mode switch: Set to TONE. If you cannot dial, set to PULSE.

DIALING MODE

Connect to LINE. Telephone line cord Single telephone line (RJ11C) Power outlet (120 V, 60 Hz)

(Line surge ) protector

(Power surge ) protector
Note: For additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). You can connect an extension phone or a telephone answering machine to the unit on the external telephone jack (EXT). See page 38. When you operate this product, the power outlet should be near the product and easily accessible. Helpful hint: If assistance is needed, press HELP. The unit will print a quick reference.
Setting the date, time, logo and facsimile telephone number
Before using your unit, program the correct date and time, your logo and your facsimile telephone number. This information will be printed on the top of the each page transmitted from your unit. To change the print position, see page 42. Initial Preparation
Setting the date and time
Press MENU. SYSTEM SET UP Press , then 0 1. SET DATE & TIME Press START/COPY/SET.

Dial keypad

Enter the correct month/day/year/hour/minute by selecting each 2 digits. Then press for AM or for PM. Example: Aug. 10 1996, 3:00PM Press , then press for PM. Press START/COPY/SET.

Insert the documents FACE DOWN. a: Using one-touch dialing: For upper stations (1-5) Press the desired direct call station key. For lower stations (6-10) Press LOWER , then press the desired direct call station key. b: Using speed dialing: Press DIRECTORY , then press desired 2-digit number (00-49). Speed dial stations FACE DOWN
Electronic telephone directory
The station names stored in memory are automatically registered into the electronic telephone directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the display. If you wish to send a fax, insert the documents into the document tray first.
Press DIRECTORY. SELECT INDEX
Press the dial key in which the first initial of the
station name is assigned (see index table below). Example: To search a name with the initial N: Press 6 repeatedly until the first station name with initial N is displayed. Press until the desired name is displayed. OR
or repeatedly until the desired name is displayed.
The unit will start dialing. If a document is fed into the unit, the unit will start transmission.

Dial key 1

Dial key 9 0
Index P, Q, R, S, 7 T, U, V, 8 W, X, Y, Z, Other symbols
A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 M, N, O, 6

(Used for speed dialing)

Voice contact
(talking to the caller during or after fax reception or transmission)
You can have a conversation with the same call after the fax message is completed. This will save the extra expense and time of making another call. This feature works only when the other party's unit is equipped with a voice contact feature.

Initiating voice contact

Press SP-PHONE while transmitting or receiving documents. VOICE STANDBY Your unit will call the other party with a distinctive ring.
When the other party answers, the unit will emit a distinctive ring. Press SP-PHONE or lift the handset to start talking. If you initiate voice contact during transmission, you can talk after all the documents have been transmitted. If you initiate voice contact during reception, you can talk after the current page of the document is received.
Receiving a request for voice contact
If the other party initiates voice contact, your unit will emit a distinctive ring after transmission or reception is completed. When the distinctive ring is heard, press SP-PHONE or lift the handset, then start speaking. Note: If you do not answer within 10 seconds of hearing the distinctive ring, the line will be automatically disconnected.
TONE, FLASH and REDIAL/PAUSE buttons

TONE button

The TONE ( ) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to pulse mode.

FLASH button

The FLASH button functions as the hookswitch on a regular phone. If you misdial or dial another phone number, press the FLASH button firmly. The FLASH button also allows you to use special features of a host exchange (if connected) or local telephone company services such as call waiting. For further details, contact your local telephone company.

REDIAL/PAUSE FLASH

Note: TONE, FLASH and PAUSE can be stored into a phone number for automatic dialing.

Entering pauses

If the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted. Example-1: When your unit is connected to a host exchange, insert a pause to get an outside line. 9 PAUSE Phone number
Line access code Example-2: If transmission errors occur when making an overseas transmission, add two pauses at the end of the phone number. International access code Country code Phone number PAUSE PAUSE
Redialing the last number dialed
If the REDIAL/PAUSE button is pressed immediately after a dial tone is obtained, the last number dialed will be redialed. 1. Lift the handset or press SP-PHONE. 2. Press REDIAL/PAUSE. If the line is busy when using the speakerphone, the unit will automatically redial the number up to 14 times.

Polling

(retrieving fax documents)
The polling feature allows you to receive a document from another compatible machine where you pay for the call as opposed to the document being sent to you, thereby saving the other party call charges.

Receiving polling

To place a call and recover a document from another machine, follow the steps below. Make sure that no documents have been fed into your unit and that the other party's machine is ready for your call. Dial keypad
Press MENU until the following is displayed. POLLING Press START/COPY/SET. NO.= Enter the phone number by using one-touch dialing, speed dialing, full number dialing or the electronic telephone directory (see page 28). Press START/COPY/SET.

MENU START/COPY/SET

Changing the logo print position
The logo, telephone number, date, time and page number will be printed on the transmitted document from your unit in the following manner. OUT: IN: Outside of the transmitted documents paper size (pre-selected setting). Inside of the transmitted documents paper size.
Press MENU. SYSTEM SET UP Press , then 2 1. LOGO POSITION Press START/COPY/SET. MODE=OUT Press or to select the desired setting.
Changing the display contrast
Use this feature to adjust the brightness of the display. NORMAL: (Pre-selected setting) DARKER: Used when the display contrast is too light.
Press MENU. SYSTEM SET UP Press , then 3 9. LCD CONTRAST Press START/COPY/SET. MODE=NORMAL Press or to select the desired setting.
Setting the friendly reception
The friendly reception feature allows you to receive fax documents automatically without pressing START/COPY/SET. See page 20 for further details. If you set this feature to OFF, you will have to press START/COPY/SET to receive fax documents each time you answer a call.
Press MENU. SYSTEM SET UP Press , then 4 6. FRIENDLY RCV Press START/COPY/SET. MODE=ON Press or to select the desired setting.
Setting the handset switch
This unit work without the handset and handset cradle. When you do not use the handset and cradle, set this feature to NO HANDSET. USE HANDSET: Choose when you use the handset and handset cradle (pre-selected setting). NO HANDSET: Choose when you do not use the handset and handset cradle.
Press MENU. SYSTEM SET UP Press , then 8 9. HANDSET SWITCH Press START/COPY/SET. USE HANDSET Press or to select the desired setting.
Note: After setting NO HANDSET, disconnect and connect the power cord again.
Resetting the advanced features
Use this feature to return the advanced features (see page 45) to their pre-selected settings.
Press MENU. SYSTEM SET UP Press , then 8 0. SET DEFAULT Press START/COPY/SET. RESET=NO Press or to select YES. RESET=YES
RESET OK? If this feature is not required, press STOP. Press START/COPY/SET again for confirmation. RESET COMPLETED Press MENU.
Summary of user programmable features

Basic features

Code #01 #02 #03 #04 #05 #07 #08 #09 #12 Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT AUTO RECEIVE MODE FAX RING COUNT MANUAL RECEIVE MODE TEL/FAX DELAYED RING REMOTE TAM ACTIVATION ERROR, ON, OFF FAX, EXT.TAM 14 rings TEL, TEL/FAX 14 rings ON, OFF ERROR FAX 1 ring TEL 1 ring OFF/ID=11 Selection mm/dd/yy hh:mm Initial setting Page 40

Advanced features

Code #21 #22 #23 #24 #25 #30 #31 #39 #40 #41 #46 #70 #80 #89 Feature LOGO POSITION JOURNAL AUTO PRINT OVERSEAS MODE JUNK MAIL PROHIBITOR DELAYED TRANSMISSION SILENT FAX RECOGNITION RING RING DETECTION LCD CONTRAST SILENT DETECTION REMOTE FAX ACTIVATION CODE FRIENDLY RECEPTION FAX PAGER SET DEFAULT HANDSET SWITCH Selection OUT, IN ON, OFF ON, OFF ON, OFF ON, OFF 36 rings OFF, A, B, C, D NORMAL, DARKER ON, OFF ON, OFF ON, OFF ON, OFF YES, NO USE HANDSET, NO HANDSET Initial setting OUT ON OFF OFF/ID=22 OFF 3 rings OFF NORMAL ON ON/ID= ON OFF NO USE HANDSET Page Advanced Operations

Copying

PROBLEM A dirty pattern or a black line appears on the copied documents. The copied document is blank. CAUSE AND REMEDY The glass or rollers are dirty. Clean them (see page 55).
The recording paper roll is installed incorrectly. Make sure that the shiny side of the paper is facing down and re-install the paper (see page 9).
If a power failure occurs
This unit does not function during a power failure. The memory contents will not be erased. If the programmed start time has passed during a power failure, delayed transmission will be attempted after power is restored.
Clearing a recording paper jam
If the unit does not eject any recording paper during reception or copying, the recording paper has jammed. Remove the jammed paper as shown below.
B Press the green lever to release the paper cutter.

Tab Back lid

Green lever
Pull up the transparent guide and remove the piece of paper. If the transparent guide is not pulled up, press the green lever again.

Transparent guide

Replace the transparent guide and recording paper roll in the proper direction, and insert the leading edge of the paper between the recording paper roller and the silver plate. Make sure that there is no slack in the paper roll.

Recording paper roller

Clearing a document jam
If the unit does not release an original document during feeding, remove it as shown below.
Open the front lid by pressing the front lid open button. Remove the jammed document. Close the front lid by gently pressing down on both ends.

Front lid open button

Adjusting the feeder pressure
No feeding or multiple feeding occurs frequently, adjust the feeder pressure.
Open the front lid by pressing the front lid open button. Shift the position of the lever by using an instrument with a pointed end, like a clip or ball-point pen. Position A: Select this when documents do not feed. Position B: Standard position (pre-selected) Position C: Select this when documents multiple feed.
Close the front lid by gently pressing down on both ends.
Removing the handset cradle
To save space or to use the unit mainly for faxes, you may remove the handset cradle.
Set the handset switch to NO HANDSET (see page 43).
Pull the hooks to the right in the order as shown, while lifting up the handset cradle. 2 1
Disconnect and connect the power cord again.
Caution: If the handset and handset cradle have been removed when you connect the power cord, an alarm will sound and the following message will be displayed. CHECK CRADLE Set the handset switch to NO HANDSET (see page 43).

Cleaning the inside of the unit
If misfeeding occurs frequently or dirty patterns or black bands appear on a copied or transmitted document, clean the document feeder rollers, sub roller, rubber flap, white plate and glass.
Disconnect the power cord and the telephone line cord. Open the front lid by pressing the front lid open button. Clean the document feeder rollers and sub roller with a cloth moistened with isopropyl rubbing alcohol, and let dry thoroughly. Clean the rubber flap with a cotton swab moistened with isopropyl rubbing alcohol, and let dry thoroughly. Glass Clean the white plate and glass with a soft dry cloth. Rubber flap Sub roller
White plate Document feeder rollers
Close the front lids by gently pressing down on both ends. Connect the power cord and telephone line cord.
Caution: Do not use paper products (such as paper towels or tissues) to clean the inside of the unit. Troubleshooting and Routine Care

FCC information

If required by the telephone company, inform them of the following. FCC Registration No.: (found on the bottom of the unit) Ringer Equivalence No.: (found on the bottom of the unit) The particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line,check with your local telephone company. Ringer Equivalence Number (REN): This REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: a) Promptly notify the customer. b) Give the customer an opportunity to correct the problem with their equipment. c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours; such as early morning or late evenings. This telephone provides magnetic coupling to hearing aids. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Matsushita Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantera, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
Matsushita Consumer Electronics Company or Panasonic Sales Company (collectively referred to as the warrantor), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in materials or workmanship. Batteries (when applicable) New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days from the date of original purchase. Non-rechargeable batteries are not warranted. Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by contacting a Matsushita Services Company (MSC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free, 1-800-HELP FAX (1-800-435-7329) to locate a MSC Factory Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. This warranty only covers failures due to defects in material or workmanship which occur during normal use and (when applicable) does not cover the print and ink cartridge, the toner cartridge and drum unit or the film cartridge. The warranty does not cover damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or maintenance, alteration, modification, line power surge, improper voltage supply, lightning damage, signal reception problems, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or serviced by anyone other than a MSC Factory Servicenter or a MSC authorized Servicenter, or damage that is attributable to acts of God. LIMITS AND EXCLUSIONS There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. General Information Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the company address indicated above.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Phone (809) 750-4300 Fax (809) 768-2910

REPAIR INQUIRIES

EAST (PCE) 2221 Cabot Boulevard West Suite A Langhorne, PA 19047 Phone (215) 741-0676 Fax (215) 750-6492 Covers: CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC, WV
Regional Customer Care Department
EAST (PCE) 1225 Northbrook Parkway Suite 2-390 Suwanee, GA 30174 Phone (404) 338-6860 Fax (404) 338-6548 Covers: AL, FL, GA, MS, NC, SC, TN CENTRAL (PCC) 1707 North Randall Road Elgin, IL 60123 Phone (847) 468-5530 Fax (847) 468-5528 Covers: AR, IL, IN, IA, KS, KY, LA, MI, MN, MO, NE, ND, OK, SD, TX, WI, OH WEST (PCW) 6550 Katella Avenue Cypress, CA 90630 Phone (714) 373-7440 Fax (714) 373-7447 Covers: AK, AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY, HI
PARTS DISTRIBUTION LOCATIONS
To locate parts distributors in your area (within the USA) DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week) (960607)

Information for users

For product service Service centers are listed on page 58. Call toll free 1-800-545-2672 for the location of an authorized service center.
When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized service center, prepaid and adequately insured. Do not send your unit to the Matsushita Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.
Accessory order information
Use the following types of recording paper for replacement. For accessory order, call toll free 1-800-332-5368.

Model No. KX-A106

Description Standard Thermal Recording Paper
Comment 216 mm ~30 m (8 1/2" ~98') roll, with 25 mm (1") core 216 mm ~50 m (8 1/2" ~164') roll, with 25 mm (1") core 216 mm ~30 m (8 1/2" ~98') roll, with 25 mm (1") core

KX-A116

Standard Thermal Recording Paper

KX-A125

Super Thermal Recording Paper (Like plain paper)

Specifications

1. Applicable Lines: 2. Document Size: 3. 4. 5. 6. Effective Scanning Width: Printing Paper Size: Effective Printing Width: Transmission Time *: Public Switched Telephone Network Max. 216 mm (81/2") in width Max. 600 mm (235/8") in length 208 mm (83/16") 216 mm ~ max. 50 m (81/2" ~164') roll 208 mm (83/16") Approx. 15 s/page (Original mode) Approx. 30 s/page (G3 Normal mode) Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) Standard mode 7.7 lines/mm (196 lines/inch) Fine/Halftone mode 15.4 lines/mm (392 lines/inch) Superfine mode 64-level CCD image sensor Thermal printing Modified Huffman (MH), Modified READ (MR) 9600/7200/4800/2400 bps; Automatic Fallback 535C (4195F), 4585% RH (Relative Humidity) 118 ~ 351 ~ 265 mm (421/32" ~1313/16" ~107/16") Approx. 3.7 kg (8.2 lb.) Standby: Approx. 5 W Transmission: Approx. 15 W Reception: Approx. 35 W Copy: Approx. 40 W Maximum: Approx. 100 W 120 V AC, 60 Hz (This unit will not function at 50 Hz.)

e are proud to present the Panasonic Fax Advantage Program. Its an incredible service program thats full of exciting advantages!

Customer Satisfaction

In support of our one-year limited warranty * (parts and labor) on our current fax product line, Panasonic is proud to offer you the following service options during the limited warranty period:
1 If you mail-in or carry-in your fax unit to one of
our Regional Servicenters, the product will be repaired and returned to you, or. 2 If you call our 1-800-HELPFAX (1-800-4357329) toll-free number, you will receive a refurbished replacement product overnight or on the second business day (delivery depending on the time of your call.)

Requirements:

6 You must give our technicians a valid credit card number. They will change your card account to cover any charges that are incurred by failure to send the problem product to Panasonic Company. If your problem unit is not eligible for warranty, you will be charged for the repair of the unit and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the overnight delivery of replacement product to you, shipment of problem unit to Panasonic, the replacement unit back to Panasonic and the return of your original unit back to you.
Acceptable credit cards: Discover VISA Master Card American Express (Optima) Product that is not returned to Panasonic by 10 business days after shipment of the replacement product, will be charged to your account at Panasonics Suggested Retail Price (see dealer for details). Credit status will be verified prior to sending the replacement product. Proof of Purchase must be included with the returned unit to verify warranty status. Any parts and labor that are not covered by the limited warranty* will be charged as a non-warranty repair and billed at Panasonics current rate for parts and labor.
*See the warranty stipulations in these instructions. **Replacement program excludes Puerto Rico and is subject to termination at any time without advance notice.

Support After The Sale

If you have a problem with your fax, just call our 1-800-HELPFAX (1-800-435-7329) toll-free number for friendly support and assistance. We have a highly-qualified team of experts who can diagnose, and most likely solve, your problem over the phone. Approximately 90% of our customers problems are resolved with just a simple phone call.

The Fax Advantage Program covers the first year of purchase and works like this: 1 If you have a problem with your fax, call toll-free 1-800HELPFAX (1-800-435-7329). 2 Talk to one of our experienced technical experts to diagnose (and most likely solve) your problem over the phone. 3 Providing that you may be entitled to Panasonics service under the terms and conditions of the limited warranty **, we will arrange for a reconditioned replacement unit to be shipped to you overnight or second business day delivery, depending on the time of your call. The replacement unit will be completely refurbished, quality-tested by Panasonic technicians, and individually hand-inspected before it is shipped to you. You will keep the replacement unit and send your original unit to us, along with a copy of your receipt.
Matsushita Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094 Printed in Hong Kong
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. (PSC)
Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985

PFQX1044ZA KS0896NE2017