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Manual

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Documents

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Model No. KX-A106 Description Standard Thermal Recording Paper Specifications 216 mm ~30 m (8 1/2" ~98') roll, with 25 mm (1") core 216 mm ~50 m (8 1/2" ~164') roll, with 25 mm (1") core 216 mm ~30 m (8 1/2" ~98') roll, with 25 mm (1") core

KX-A116

Standard Thermal Recording Paper

KX-A125

Super Thermal Recording Paper (Like plain paper)
For accessory order, call toll free 1-800-332-5368

Overview

Document entrance Speaker

Paper stacker

Document feeder tray

Document guide(s)

Microphone (Used to talk the other party when using the speakerphone. Also used to record greeting messages.)
Front cover open button Document exit
Installing the handset cradle
If you want to use this unit with a handset, install the handset and handset cradle. q To save space or to use the unit mainly for faxes, you may remove the handset cradle. Even if the handset and handset cradle are not installed, you can make or answer calls using the DIGITAL SP-PHONE button. When you do not use the handset and handset cradle, see pages 65 and 75.
Connect the handset cord.

Handset cord Handset

A Open the front cover by pressing the front cover

open button.

B Open the back cover by lifting up the tabs located

on both sides.

Front cover open button
Insert the handset cradle by matching the triangles on the cradle and base unit.

Triangles

Press down on the marked on the handset cradle until it clicks into place. q Make sure the two hooks lock the handset cradle into place.

Hooks Triangles

Place the handset on the handset cradle. q Close both covers securely.
Installing the recording paper
A Open the back cover by lifting up the tabs located
on both sides. B Install a recording paper roll in the unit. q Make sure that the shiny side of the paper is facing down and there is no slack, tape, or glue residue on the paper roll.

correct

incorrect Recording paper roller
Insert the leading edge of the recording paper between the recording paper roller and the silver plate.

Silver plate

Close the back cover by gently pressing down on both corners of the cover.
Note: q Only use the included roll of paper or specified recording paper, or else the print quality may be affected and/or excessive thermal head wear may occur. q The beginning of some recording paper rolls are secured with glue or tape. Cut approximately 150mm (6 inches) from the new roll of paper prior to installation. q To order recording paper, see page 6. q When power cord is connected (see the next page), everytime you close the back cover a message is printed. When the recording paper is set to the wrong side, a message is not printed. Install the recording paper correctly.

Handset volume

Press VOLUME ( / ) while using the handset. q 3 levels (high/middle/low) are available.

Speaker volume

Press VOLUME ( / ) while using the speakerphone. q 8 levels (high to low) are available.
2. To resume the conversation, press MUTE.
Hints for speakerphone operation
q Use the speakerphone in a quiet room. q If you have difficulty hearing the other party,
adjust the volume using VOLUME. q If you and the other party speak at the same time, parts of your conversation will be cut off. q To switch to the handset, lift the handset. To switch back to the speakerphone, press DIGITAL SP-PHONE.

Answering voice calls

When the unit rings, press DIGITAL SP-PHONE or lift the handset. When finished, press DIGITAL SP-PHONE or hang up the handset.

Caller ID capability

This unit is compatible with a Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Caller ID allows you to view the name or telephone number of the caller before you answer the phone. The calling party information (name has priority) will be displayed after the first ring. By using Caller ID, you have the option of whether or not to answer the call depending on the caller. The unit also keeps the callers information and prints a list automatically after every 20 calls. q To set this feature, see page 69. q To print out the caller list manually, see page 66. Note: q When a second call is received by a call waiting service, the caller ID information will not be displayed or stored in the caller list. Important: q When you subscribe to a Caller ID service, set the ring count settings to 2 or more rings (ANS/FAX mode ring count - p. 57, FAX mode ring count - p. 58, TEL/FAX mode ring count - p. 58). VOLUME DIGITAL SP-PHONE

START/COPY/SET

Ringer volume
Press VOLUME ( / ) while the unit is idle. q 4 levels (high/middle/low/off) are available. To turn the ringer off: 1. Press VOLUME ( ) repeatedly. q The following messages will be shown alternately. Display: RINGER OFF= OK?
YES:PRESS SET 2. Press START/COPY/SET. While the ringer volume is set to off: The display will show the following message and the unit will not ring when receiving a call. RINGER OFF When a call is received, the unit will not ring but show the following message. INCOMING CALL

Transmitting documents (cont.)
Quick Start Documents the unit can feed
Minimum size 128 mm (5") Maximum size Effective scanning area Document weight Single sheet: 45 to 90 g /m2 (12 to 24 lb.) Multiple sheets: 60 to 75 g /m2 (16 to 20 lb.)

600 mm (235/8")

Scanned area 4 mm 208 mm (83/16")
128 mm (5") 216 mm (81/2")
Paper width 216 mm (81/2")
Note: q Remove clips, staples or other similar fastening objects. q Check that ink, paste or correction fluid has dried. q Do not send the following types of documents. Use copies for fax transmission. Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Heavily curled, creased or torn paper Paper with a coated surface Paper with a faint image Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)
Need help? Follow the voice guide
Press MENU until the following is displayed. Display: Press HELP. Voice guide: XMT VOICE GUIDE Dial keypad FACE DOWN
To transmit, insert the document face down until you hear the beep.
Insert the documents FACE DOWN until a beep tone is heard. Voice guide: MENU
Press the speaker phone button, then dial the phone number. When the fax tone is heard, press the start button.
DIGITAL SP-PHONE START/COPY/SET
Press DIGITAL SP-PHONE. Dial the phone number.
When a fax tone is heard, press START/COPY/SET. Voice guide:

Start transmission.

Note: q You can lift the handset instead of pressing DIGITAL SP-PHONE in step 4.
Fax voice guidance volume
Press VOLUME ( / ) while listening to the voice guidance. q 9 levels (high to off) are available.
Receiving documents (receive mode, etc.)
Quick Start Setting the receive mode
This unit has two receive modes: The AUTO RECEIVE mode allows your unit to receive all calls automatically without your assistance. Use this mode when you wish to use the unit solely as a facsimile machine or when you are going out. The MANUAL RECEIVE mode lets you answer calls by lifting the handset. Use this mode when you are in and wish to answer voice and fax calls. These modes can be selected by pressing the AUTO RECEIVE button. AUTO RECEIVE and MANUAL RECEIVE have two different receive settings.

MANUAL RECEIVE MODE

AUTO RECEIVE q FAX/MSG.SYS.
Allows you to answer all calls manually. When the unit rings, you must answer all calls by picking up the handset. q When a fax call is received, you can start fax reception by pressing START/COPY/SET. For further details, see the next page. q You can change to the ANS/FAX mode from a remote location. Call your unit from a touch tone phone and wait for 15 rings. The answering system will temporarily answer the line. Then enter the remote operation ID (page 52) during the greeting message. The unit will switch to the ANS/FAX mode. Automatic voice and fax recognition

FLASH button

The FLASH button functions as the hookswitch on a regular phone. If you misdial or dial another phone number, press the FLASH button firmly. The FLASH button also allows you to use special features of a host exchange (if connected) or local telephone company services such as call waiting. For further details, contact your local telephone company. DIGITAL SP-PHONE REDIAL/PAUSE FLASH Note: q TONE, FLASH and PAUSE can be stored into a phone number for automatic dialing. Advanced Operations
Redialing the last number dialed
If the REDIAL/PAUSE button is pressed immediately after a dial tone is obtained, the last number dialed will be redialed. 1. Lift the handset or press DIGITAL SP-PHONE. 2. Press REDIAL/PAUSE. q If the line is busy when using the DIGITAL SP-PHONE button, the unit will automatically redial the number up to 14 times.

Entering pauses

If the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted. Example-1: When your unit is connected to a host exchange, insert a pause to get an outside line. 9 PAUSE Phone number
Line access code Example-2: If transmission errors occur when making an overseas transmission, add two pauses at the end of the phone number. International access code Country code Phone number PAUSE PAUSE

Special sending features

Polling (retrieving fax documents)
The polling feature allows you to receive a document from another compatible machine where you pay for the call. This saves the sending party the call charges.

Receive polling

To place a call and recover a document from another machine, follow the steps below. Make sure that no documents have been fed into your unit and that the other partys machine is ready for your call.
Press MENU until the following is displayed. Display: Press START/COPY/SET. NO.= Enter the phone number by using regular dialing, one-touch dialing, speed dialing or the electronic telephone directory (see page 35). Press START/COPY/SET. POLLING

MENU START/COPY/SET

Transmit polling
A document stored in your unit can be recovered by another partys machine. To let other machines retrieve documents loaded on your unit, proceed as follows.
Insert the documents FACE DOWN. FACE DOWN
Press MENU until the following is displayed. Display: Press START/COPY/SET. MODE=OFF Press or to select ON. MODE=ON

POLLED

Press MENU. Display: Press , then 3 1. RING DETECTION Press START/COPY/SET. MODE=OFF Press or to select the ring pattern assigned for the facsimile number. Press START/COPY/SET. PRINTING
Dial keypad SYSTEM SET UP
unit will print an information list.
How the unit will answer in each receive mode
ANS/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will
automatically answer the line and activate the fax function to receive documents. If other ringing patterns are received, the unit will activate the fax function or the answering system depending on the call. TEL/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will automatically answer the line and activate the fax function to receive documents. If other ringing patterns are received, the unit will ring until you answer the call. TEL mode: In this mode, you have to answer all calls manually. FAX mode: In this mode, the unit will answer all calls and activate the fax function. Note:
unit automatically answers a distinctive ring call after the second ring. To change the number of rings, change the FAX mode ring count (see Setting the FAX mode ring count on page 58) after setting the ringing pattern.

Answering device

Recording your own greeting messages
You can record your own greeting messages. The recording time is limited to 16 seconds for each message. We suggest recording a greeting message within 12 seconds for optimum performance. q As for the ANS/FAX greeting message, you can choose from 16 seconds or 60 seconds of recording time (see page 63).

Suggested messages

ANS/FAX greeting message
This is (your name, business and/or telephone number). We are unable to answer right now. To send a fax, start transmission. To leave a message, speak after the beep. Thank you. This is (your name, business and/or telephone number). Please wait for someone to answer your call. To send a fax, start transmission. This is (personal name). Please leave your name and message after the beep. This is a transferred message from (your name, business and/or telephone number). Please enter your remote ID (mailbox 1-3 password) for remote operation.

TEL/FAX greeting message

Mailbox 1 greeting message Mailbox 2 greeting message Mailbox 3 greeting message Message transfer greeting
Note: you do not record messages, pre-recorded messages will be played to the caller (see pages 25, 46 and 49).
Recording a greeting message
Open the station key panel. Press SELECT until the following is displayed. s For the ANS/FAX greeting: Display: ANS-GREETING Station key panel SELECT
s For the TEL/FAX greeting: TEL-GREETING s For mailbox 1-3 greeting: Example: Mailbox 2 BOX2-GREETING
s For the message transfer greeting: TRNS-GREETING VOLUME REC

Press to turn OFF the message transfer/pager call.
If a transfer phone number or a pager number is not programmed, the voice guide will be played. You cannot turn this feature on.
s Skipping the greeting message
You can skip the greeting message. Press 0 during the greeting message playback. The unit will skip the rest of the greeting message.

Special settings

Summary of user programmable features

Basic features

Code #01 #02 #03 #04 #05 #06 #07 #08 #09 #10 #11 Feature SET DATE & TIME YOUR LOGO YOUR TELEPHONE NUMBER PRINT TRANSMISSION REPORT AUTO RECEIVE MODE ANS/FAX RING COUNT FAX RING COUNT MANUAL RECEIVE MODE TEL/FAX DELAYED RING RECORDING TIME REMOTE ANS ID Availabe settings Pre-selected settings Page 15 ERROR 67 ANS/FAX rings rings 58 TEL rings 58 VOX 59 ID=111 52
ERROR, ON, OFF ANS/FAX, FAX 1-4 rings, TOLL SAVER, RINGER OFF 14 rings TEL, TEL/FAX 14 rings VOX (unlimited), 1 MIN

Advanced features

Code #21 #22 #23 #24 #25 #26 #30 #31 #39 #41 #42 #43 #46 #47 #50 #51 #52 #53 #54 #60 #61 #62 #63 #70 #80 #89 Feature LOGO POSITION JOURNAL AUTO PRINT OVERSEAS MODE JUNK MAIL PROHIBITOR DELAYED TRANSMISSION AUTO CALLER LIST SILENT FAX RECOGNITION RING RING DETECTION LCD CONTRAST REMOTE FAX ACTIVATION CODE MESSAGE ALERT RECORDING TIME ALERT FRIENDLY RECEPTION FAX VOICE GUIDANCE MAIL BOX ALERT BOX1 PASSWORD BOX2 PASSWORD BOX3 PASSWORD COMMON GREETING MESSAGE RECORDING TIME COMMON MESSAGE TRANSFER MAIL BOX1 MESSAGE TRANSFER MAIL BOX2 MESSAGE TRANSFER MAIL BOX3 MESSAGE TRANSFER FAX PAGER SET DEFAULT HANDSET SWITCH Availabe settings OUT, IN ON, OFF ON, OFF ON, OFF ON, OFF ON, OFF 36 rings OFF, A, B, C, D NORMAL, DARKER ON, OFF ON, OFF ON, OFF ON, OFF ERROR, ON, OFF ON, OFF Pre-selected settings Page OUT 60 ON 67 OFF 60 OFF 42 OFF 39 ON rings 59 OFF 43 NORMAL 61 ON/CODE= OFF 61 OFF 62 ON 62 ON 63 OFF 46 16s OFF OFF OFF OFF OFF NO USE HANDSET 65 65
16s, 60s OFF, MESSAGE, PAGER OFF, MESSAGE, PAGER OFF, MESSAGE, PAGER OFF, MESSAGE, PAGER ON, OFF YES, NO USE HANDSET, NO HANDSET
Setting the ANS/FAX mode ring count
This feature determines the number of rings after which the unit answers a call in the ANS/FAX mode. You can choose from 1, 2, 3, 4, TOLL SAVER and RINGER OFF. TOLL SAVER: When you call the unit from a remote location, the number of rings will tell you if there are any new voice messages. If the unit answers on the second ring, there is at least one new recorded message. If the unit answers on the fourth ring, there are no new recorded messages. To save the toll charges for the call, hang up immediately when you hear the third ring. The third ring indicates that there are no new messages. RINGER OFF: The unit will answer without ringing.
Helpful hints: q To answer a call before the unit does, increase the number of rings. q If you have difficulty in receiving faxes from machines that have an automatic transmission feature, decrease the number of rings.

Press MENU. Display: Press , then 0 6. ANS/FAX RING Press START/COPY/SET. RING=2 Press or to select the desired setting. SYSTEM SET UP
Setting the FAX mode ring count
This feature determines the number of rings after which the unit answers a call in the FAX mode. You can choose from 1 to 4 rings. Helpful hints: q To answer a call before the unit does, increase the number of rings. q If you have difficulty in receiving faxes from machines that have an automatic transmission feature, decrease the number of rings.
Press MENU. Display: Press , then 0 7. FAX RING Press START/COPY/SET. RING=2 Press or to select the desired number.
Setting the TEL/FAX mode ring count
This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX mode. You can choose from 1 to 4 rings.
Press MENU. Display: Press , then 0 9. TEL/FAX RING Press START/COPY/SET. RING=2 Press or to select the desired number. SYSTEM SET UP
Note: q If you increase the number of rings, you may not be able to receive documents from some older types of facsimile machines.
Setting the silent fax recognition ring count
When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without ringing. If the unit detects a voice call, it will ring. If a voice call is not answered within the selected number of rings (3 to 6 rings), the unit will switch back to the fax mode. This is for machines that do not send a calling tone.
Press MENU. Display: Press , then 3 0. SILENT FAX RING Press START/COPY/SET. RING=3 Press or to select the desired number.
Changing the callers recording time
You can change the length of recording time for an incoming message. VOX (unlimited): The unit records an incoming message as long as the caller speaks (pre-selected setting). 1 MIN (1 minute): The unit will record each incoming message up to 1 minute.
Press MENU. Display: Press , then 1
RECORDING TIME Press START/COPY/SET. MODE=VOX Press or to select the desired setting.
Changing the logo print position
The logo, telephone number, date, time and page number can be printed on the transmitted document from your unit in the following manner. OUT: Outside of the transmitted documents paper size (pre-selected setting). IN: Inside of the transmitted documents paper size.
Press MENU. Display: Press , then 2 1. LOGO POSITION Press START/COPY/SET. MODE=OUT Press or to select the desired setting. SYSTEM SET UP
Sending documents overseas

Changing the recording time for the ANS/FAX greeting message
You can choose from 16 seconds or 60 seconds of recording time.
GREETING TIME Press START/COPY/SET. MODE=16s Press or to select the desired setting.
Note: q If you change the greeting message time to 60 seconds, we recommend that you inform the caller in the ANS/FAX greeting message to press 9 before starting fax transmission. q If you change the greeting message time to 16 seconds from 60 seconds, your recorded ANS/FAX greeting message will be deleted. Re-record a greeting message (see page 44).
Signaling your pager that you have received a fax document
This feature allows your unit to call your pager when your unit receives a fax message. This feature only works with an automatic pager.
Press MENU. Display: Press , then 7 0. FAX PAGER Press START/COPY/SET. MODE=OFF Press or to select ON. MODE=ON
Press START/COPY/SET. NO.= Enter your pager phone number. q If this feature does not work properly, press REDIAL/PAUSE more than one time at the end of your pager phone number to extend the paging time. If you wish to display a message on your pager, enter the message after your pager phone number and REDIAL/PAUSE. Programming methods may vary depending on the pager company. Contact your pager company for details.
can enter a total of 46 digits and/or pauses.
Note: q This feature is not available when the receive mode is set to the TEL mode.
Resetting the advanced features
Use this feature to return the advanced features (see page 56) to their pre-selected settings.
Press MENU. Display: Press , then 8 0. SET DEFAULT Press START/COPY/SET. RESET=NO Press or to select YES. RESET=YES Press START/COPY/SET. RESET OK? If this feature is not required, press STOP. Press START/COPY/SET again for confirmation. RESET COMPLETED Press MENU. SYSTEM SET UP
Setting the handset switch
This unit can work without the handset and handset cradle. When you do not use the handset and cradle, set this feature to NO HANDSET. USE HANDSET: Choose when you use the handset and handset cradle (pre-selected setting). NO HANDSET: Choose when you do not use the handset and handset cradle.

Press MENU. Display: Press , then 8 9. HANDSET SWITCH Press START/COPY/SET. USE HANDSET Press or to select the desired setting. SYSTEM SET UP
START/COPY/SET Note: q After you select NO HANDSET, disconnect and connect the power cord.
Printing reports and lists
You can print out the following reports and lists from your unit. Basic feature list provides you with the current settings of the basic features (see page 56). Advanced feature list provides you with the current settings of the advanced features (see page 56). Telephone number list provides you with phone numbers and their station names which are stored in automatic dialing. Phone number codes are as shown below. P: A pause has been entered. F: A flash has been entered. [ ]: A secret phone number has been entered. (The telephone number is not printed.) Journal report keeps records of fax transmissions and receptions (see page 68 for a sample of the report). This report will be printed automatically after every 35 fax communications, but also can be printed manually. You can change the setting of the journal auto print feature (see the next page). Transmission reportprovides you with a printed record of the fax transmission result (see the next page and page 68 for a sample of the report). Caller list is useful for keeping a record of the last 20 callers after subscribing to Caller ID Service. For further details, see page 69.
How to print reports and lists
Press MENU until the following is displayed. Display: PRINT LIST , then 1.
For the basic feature list, press
BASIC LIST For the advanced list, press , then 2. ADVANCED LIST For the telephone number list, press , then 3.
TEL NO. LIST For the journal report, press , then 4.
JOURNAL REPORT For the caller list, press , then 5. CALLER LIST
Press START/COPY/SET to start printing. PRINTING
interrupt printing, press STOP.
After printing, press MENU.
Setting the transmission report printing
One of the following choices is available. ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting). ON: The report will always print out, indicating whether fax transmission is successful or not. OFF: The report will not print.
Press MENU. Display: Press , then 0 4. TX-REPORT MODE Press START/COPY/SET. MODE=ERROR Press or to select the desired setting. SYSTEM SET UP
Press MENU. Special Settings
Setting the journal report to print automatically
This unit will automatically print a journal report after every 35 fax communications. After printing, the journal report will still remain in memory and the oldest communication will be erased when a new communication occurs. When this feature is OFF, the unit will store the records of the last 35 fax communications, but the unit will not print the journal report.

Press MENU. Display: Press , then 2
AUTO CALL. LIST Press START/COPY/SET. MODE=ON Press or to select the desired setting.

Sample of a caller list

y CALLER LIST
NO. NAME ROGER DAVIS SHARON SMITH JOHN MIKE SHARON
TEL NO. 345-3809 103-2238 345-3809 103-5555 TIME JAN. JAN. JAN. JAN. OF 02 04
JAN. 04:37PM ANSWER CALL FAX 02:35PM 08:35AM TAM 02:35PM TEL 08:45AM
NAME/TEL NO./TIME OF CALL are received through a Caller ID Service ( see page 17). : How the call was received by the unit. facsimile telephone answering machine telephone There was no response.

q ANSWER

FAX: TAM: TEL: Blank:

Troubleshooting

Error messages on the display
If the unit detects a problem, one or more of the following messages will appear on the display. DISPLAY MESSAGE CALL SERVICE CHECK COVER CHECK CRADLE
CAUSE & REMEDY is something wrong with the unit. Contact our service personnel (see page 78).
back cover is open. Close it.
handset and handset cradle have been removed. When you want to use the handset and cradle, install the handset cradle correctly (see page 8). When you do not use them, set the handset switch to NO HANDSET (see page 65). Then disconnect and connect the power cord again. document is not fed into the unit properly. Reinsert the document. If the misfeeding occurs frequently, clean the document feeder rollers inside the unit (see page 75). If the problem remains, adjust the feeder pressure (see page 74). (phone numbers, parameters, etc.) has been erased. Re-program.

CHECK DOCUMENT

CHECK MEMORY FAX IN MEMORY

q Memory q The

unit has (a) document(s) in memory. See the other messages instructions to print out the document(s).

MEMORY FULL

is no room left in memory to record a voice message. Erase some or all of the messages (see pages 26 and 48). q The memory is full of received documents. Install a new recording paper roll (see page 9), or clear the jammed paper (see page 73).

q The q The qA

NO RESPONSE OUT OF PAPER PAPER JAMMED POLLING ERROR REDIAL TIME OUT REMOVE DOCUMENT
receiving unit is busy or ran out of recording paper. Try again. unit ran out of recording paper. Install a recording paper roll (see page 9).
recording paper jam occurred. Clear the jammed paper (see page 73).
other fax machine does not have the polling function. Check with the other party. receiving unit is busy or ran out of recording paper. Try again.
q The document is jammed. Remove the jammed document (see page 74). q Attempted to transmit a document longer than 600 mm (23 5/8"). Press the
button and remove the document (see page 74). Divide the document into two or more sheets and try again. TRANSMIT ERROR UNIT OVERHEATED

Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantera, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as the warrantor), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in materials or workmanship. Batteries (when applicable) New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days from the date of original purchase. Non-rechargeable batteries are not warranted. Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free, 1-800-HELP FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the local telephone number in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. This warranty only covers failures due to defects in material or workmanship which occur during normal use and (when applicable) does not cover the print and ink cartridge, the toner cartridge and drum unit or the film cartridge. The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, lightning damage, signal reception problems, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God. LIMITS AND EXCLUSIONS There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the company address indicated above. General Information

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

REPAIR INQUIRIES

EAST (PCE) 2221 Cabot Boulevard West Suite A Langhorne, PA 19047 Phone (215) 741-0676 Fax (215) 750-6492 Covers: CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC, WV
Regional Customer Care Department
EAST (PCE) 1225 Northbrook Parkway Suite 2-390 Suwanee, GA 30174 Phone (770) 338-6860 Fax (770) 338-6548 Covers: AL, FL, GA, MS, NC, SC, TN CENTRAL (PCC) 1707 North Randall Road Elgin, IL 60123 Phone (847) 468-5530 Fax (847) 468-5528 Covers: AR, IL, IN, IA, KS, KY, LA, MI, MN, MO, NE, ND, OK, SD, TX, WI, OH WEST (PCW) 6550 Katella Avenue Cypress, CA 90630 Phone (714) 373-7440 Fax (714) 373-7447 Covers: AK, AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA, WY, HI
PARTS DISTRIBUTION LOCATIONS
To locate parts distributors in your area (within the USA) DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week) As of Apr. 97

User information

For product service Service centers are listed on page 78. Call toll free 1-800-545-2672 for the location of an authorized service center.
When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized service center, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.

Specifications

1. Applicable Lines: 2. Document Size: 3. 4. 5. 6. Effective Scanning Width: Printing Paper Size: Effective Printing Width: Transmission Time *: Public Switched Telephone Network Max. 216 mm (81/2") in width Max. 600 mm (235/8") in length 208 mm (83/16") 216 mm ~ max. 50 m (81/2" ~164') roll 208 mm (83/16") Approx. 15 s/page (Original mode) Approx. 30 s/page (G3 Normal mode) Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) Standard mode 7.7 lines/mm (196 lines/inch) Fine/Halftone mode 15.4 lines/mm (392 lines/inch) Superfine mode 64-level CCD image sensor Thermal printing Modified Huffman (MH), Modified READ (MR) 9600/7200/4800/2400 bps; Automatic Fallback 535 C (4195 F), 4585 % RH (Relative Humidity) 118 ~ 351 ~ 265 mm (421/32" ~1313/16" ~107/16") Approx. 3.7 kg (8.2 lb.) Standby: Approx. 3.5 W Transmission: Approx. 16 W Reception: Approx. 28 W Copy: Approx. 40 W Maximum: Approx. 120 W 120 V AC, 60 Hz (This unit will not function at 50 Hz.) Approx. 18 minutes of recording time including the greeting message when no fax documents are in memory.** OR Approx. 13 pages of document memory based on CCITT No.1 Test Chart in standard resolution when no voice messages have been recorded.***

the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost. If our 1-800-HELPFAX technicians determine that your unit may be an out-of-box failure4, we will attempt to provide you with a factory-new replacement unit5. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELPFAX call. Requirements You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonics Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonics current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the overnight delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.
1. See dealer for limited warranty details. 2. Replacement unit is refurbished. 3. Replacement program excludes Puerto Rico and is subject to termination at any time without advance notice. 4. Out-of-box failure is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELPFAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty. 5. Panasonic reserves the right to send a refurbished unit.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094 Printed in Hong Kong
Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. (PSC)
Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985

PFQX1112ZA KS0497AN1067

 

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