SAVE THESE INSTRUCTIONS

For fax advantage assistance, call 1-800-435-7329.

CAUTION:

Laser radiation q The printer of this unit utilizes a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. DANGER-Invisible laser radiation when open and interlock defeated. AVOID DIRECT EXPOSURE TO BEAM. Toner cartridge q Be careful of the following when you handle the toner cartridge. If you ingest any toner, drink several glasses of water to dilute your stomach contents, and seek immediate medical treatment. If any toner comes into contact with your eyes, flush them thoroughly with water, and seek medical treatment. If any toner comes into contact with your skin, wash the area thoroughly with soap and water. Drum unit q Read the instructions on pages 12 and 13 before you begin installation of the drum unit. After you have read them, open the drum unit protection bag. The drum unit contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: Do not expose the drum unit to light for more than 5 minutes. Do not touch or scratch the green drum surface. Do not place the drum unit near dust or dirt, or in a high humidity area. Do not expose the drum unit to direct sunlight.

Fuser unit

Fuser unit q The fuser unit gets hot. Do not touch it.
Installation q Never install telephone wiring during a lightning storm.

q Never

OTHER INFORMATION:

q Keep

the unit away from electrical noise generating devices, such as fluorescent lamps and motors. unit should be kept free from dust, high temperature and vibration. unit should not be exposed to direct sunlight. not place heavy objects on top of this unit. not touch the plug with wet hands.
install telephone jacks in wet locations unless the jack is specifically designed for wet locations. touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. caution when installing or modifying telephone lines.

WARNING:

prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.

Table of Contents

Initial Preparation

Document entrance Front cover open button Document exit Recording paper exit

Paper stacker extender

Paper stacker
*The document stacker and paper stacker may not be shown in all illustrations.

Location!

qTo qTo
turn on/off AUTO ANSWER (p. 40, 41).
store a scanned document into memory, and then send it (p. 31). adjust volumes (p. 21). select an enlargement or reduction rate in copy mode (p. 51).
make a collated copy (p. 51).

qTo qTo qTo

use ONE-TOUCH DIAL (p. 22, 25, 32). transmit to multiple stations (p. 37, 39).
print a quick reference (p. 9). Dial keypad Display
select a resolution (p. 31, 50).

QUICK SCAN START

MANUAL BROAD
dial without lifting the handset.
access special telephone services such as call waiting or transferring an extension call.
use caller ID service (p. 2729).
initiate or exit programming.
initiate fax transmission or reception. qTo store a setting during programming.
store or edit names and telephone numbers (p. 2224).
initiate copying (p. 50).
mute your voice to the other party during conversation. Press this button again to resume conversation.
redial the last number dialed. qTo insert a pause during dialing.
search for a stored name qTo stop an operation or (p. 25, 32). cancel programming. qTo select the features or qTo confirm a stored telephone feature settings during number (p. 25). programming (p. 52). qTo select stations 610 for ONE-TOUCH DIAL qTo send faxes using the (p. 22, 25, 32). IQ-FAX function (p. 36).
change from pulse to tone temporarily during dialing when your line has rotary pulse services.
Toner cartridge and drum unit!
Caution: q Read the instructions below before you begin installation. After you have read them, open the drum unit protection bag. The drum unit contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: Do not expose the drum unit to light for more than 5 minutes. Do not touch or scratch the green drum surface. Do not place the drum unit near dust or dirt, or in a high humidity area. Do not expose the drum unit to direct sunlight.
Remove the toner cartridge and drum unit from the protection bags. Peel off the seal from the toner cartridge ( 1 ). Remove the protection bar from the drum unit ( 2 ).

1 Seal

2 Protection bar

Toner cartridge

Drum unit
With Panasonic face up on the toner cartridge, match the red arrows on the cartridge and the drum unit.

Hold here.

Toner cartridge Red arrows Drum unit Green drum surface
Slide the tab of the toner cartridge into the slot of the drum unit.

Tab Slot

Firmly press down on the right side of the toner cartridge to snap into position and.
turn the two levers on the toner cartridge with firm pressure.

Levers

The toner cartridge is installed when the triangles match.

Triangles

Tap on the toner cartridge several times to allow the toner to fall into the drum unit. Grab the tabs, and shake the drum and toner unit horizontally several times. Tabs
Push the front cover open button then open the front cover.
Front cover Front cover open button
Install the drum and toner unit by holding the tabs. Drum and toner unit
the lower glass is dirty, clean it with a soft dry cloth.

Lower glass

Close the front cover, until locked, by pushing down on both sides.

Front cover

Toner save feature
you want to save on toner consumption, set the toner save setting to on (feature #79 on page 59). The toner cartridge will last approx. 40% longer. This feature may reduce print quality.
Paper tray, document stacker and paper stacker!

Paper tray

Insert the paper tray into the two slots on the back of the unit ( 1 ). Let it lean back until it clicks into place( 2 ). Paper tray

Document stacker

Align with the ribs on the document exit ( 1 ). Pull the document stacker forward gently until it clicks into place ( 2 ). Document exit Document stacker 2
Line up the slots in the paper stacker with the pegs on the bottom of the unit, then slide until locked. Open the paper stacker extender when you use legal size paper.
paper stacker can hold approx. 100 sheets of printed paper. Remove the printed paper before they are filled on the paper stacker.
Slots Paper stacker extender

Note for installation:

q Do q Document
not place the unit in an area where the paper tray may be obstructed by a wall, etc. and recording paper will be ejected from the front of the unit. Do not place anything in front of the unit.

Recording paper!

Letter or legal size recording paper can be loaded. The unit can hold up to 150 sheets of 60 g/m2 to 75 g/m2 (16 lb. to 20 lb.) paper or 120 sheets of 90 g/m2 (24 lb.) paper. qThe unit is set for letter size paper by default. If you want to use legal size paper, change the setting (feature #16 on page 54).
Fan the stack of paper to prevent a paper jam. Insert the paper into the recording paper entrance. qThe paper should not be over the tab. qIf the paper is not inserted correctly, readjust the paper, or the paper may jam. Correct Stack of paper Incorrect Printing side is back. Recording paper entrance
Note for recording paper:

q Avoid

using paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes. q Do not use different types or thicknesses of paper at the same time. This may cause a paper jam. q Avoid extremely smooth or shiny paper that is highly textured. q Avoid paper that is coated, damaged or wrinkled.

q Avoid q Do

double-sided printing. not use paper printed from this unit for double-sided printing with other copiers or printers, or the paper may jam. q Some paper only accepts print on one side. Try using the other side of paper if you are not happy with the print quality.

Adding paper

1. Remove all of the installed paper. 2. Add paper to the removed paper and straighten. 3. Fan the stack of paper. 4. Insert the paper into the recording paper entrance.

Connections!

Connect the handset cord. Connect the telephone line cord. Connect the power cord. qWhen the power is turned on for the first time, the unit will print some basic information.
To a power outlet (120 V, 60 Hz)

Power cord

( Power surge ) protector
Connect to LINE. Handset cord
To a single telephone line jack (RJ11C)

( Line surge ) protector

Telephone line cord

q When

you operate this product, the power outlet should be near the product and easily accessible.
additional equipment protection, we recommend you use a surge protector. The following types are available: TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). The warranty does not cover damage due to power line surges or lightning. q If you want to connect an answering machine to the unit, see page 44.
Date and time, your logo and facsimile telephone number!
You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit. Your logo Example:

FROM : Panasonic Fax

Your facsimile telephone number

FAX NO. : 1234567

Date and time

Feb. 09:02AM

Fax Correspondence
Setting the date and time
Press MENU. Display: Press SYSTEM SET UP
Press SET. SETUP ITEM [ Press MENU. ]
, then 0 1. SET DATE & TIME
Press SET. Example: M:01/D:01/Y:00

Press DIRECTORY PROGRAM. Display: PRESS STATION OR USE JOG-DIAL For ONE-TOUCH DIAL 13: Press one of the ONE-TOUCH DIAL keys. DIAL MODE Press SET to go to the next prompt. For ONE-TOUCH DIAL 45: Press one of the ONE-TOUCH DIAL keys. For ONE-TOUCH DIAL 610: Press LOWER , then press one of the ONETOUCH DIAL keys.

ONE-TOUCH DIAL

DIRECTORY PROGRAM STOP (Delete) Helpful hint:
Enter the name, up to 10 characters (see page 19 for instructions). Example: Press SET. Example: <S02>= NAME=John
can confirm the stored items on the display (p. 25) or on the telephone number list (p. 76). hyphen or a space entered in a telephone number counts as two digits.
Enter the telephone number, up to 30 digits, using the dial keypad. Example:

<S02>=1114497

you want to enter a hyphen, press FLASH.
or to move the cursor to the incorrect character/number, and make the correction.
Press SET. REGISTERED PRESS STATION OR USE JOG-DIAL
To delete a character/number
the cursor to the character/number you want to delete, and press STOP.
To print the one-touch label card with stored names
Press DIRECTORY PROGRAM in step 7. Display: PRINT LABEL OK? YES:SET/NO:STOP Press SET to start printing. q Put the card in the ONE-TOUCH DIAL location.
program other stations, repeat steps 2 to 6.
Press STOP to exit the program. q If you press DIRECTORY PROGRAM instead of STOP , you can print the onetouch label card (see right).
Storing names and telephone numbers in JOG DIAL!
For rapid access to frequently dialed numbers, the unit provides a JOG DIAL directory (100 stations). For your convenience, the following 2 stations have been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p. 9), call using this station (p. 25). IQ-FAX-CS (IQ-FAX Customer Service Center)(1-888-332-9728): If you have a problem with IQ-FAX, call using this station (p. 25). qIf you do not need the above stations, you can erase them (p. 24).
Press DIRECTORY PROGRAM. Display: PRESS STATION OR USE JOG-DIAL Rotate JOG DIAL until the following is displayed. NAME= Enter the name, up to 10 characters (see page 19 for instructions). Example: Press SET. NO.= Enter the telephone number, up to 30 digits, using the dial keypad. Example:

To transmit more than 15 pages at a time

qInsert

the first 15 pages of the document. Add the extra pages (up to 15) before the last page is fed into the unit.
Reports for confirmation!
To confirm the communication results, the following reports are available.

Sending report

This report will provide you with a printed record of transmission results. To use this feature, activate feature #04 (p. 53). Sample of a sending report
SENDING REPORT YOUR LOGO : YOUR FAX NO. : NO. OTHER FACSIMILE START TIME Jan.20 09:18AM USAGE TIME 00'51 MODE SND PAGES RESULT COMMUNICATION ERROR 00 CODE 43
SND: Sent directly. IQ-FAX: Sent to the fax server of the NetMoves network (p. 35).
Communication message (p. 60)

Error code

Journal report
The unit stores the 30 most recent fax communication results. When a new communication occurs, the oldest communication result will be erased. To print manually, see page 76. To print automatically after every 30 new fax communications, activate feature #22 (p. 55). Sample of a journal report
JOURNAL YOUR LOGO : YOUR FAX NO. : NO. 05 OTHER FACSIMILE START TIME 3332222 Jan.21 07:14AM 9998765 Jan.21 08:17AM John Jan.21 09:18AM 555556677 Jan.22 10:35AM USAGE TIME 00'45 00'58 00'48 02'45 03'50 MODE SND IQ-FAX RCV SND SND RCV PAGES RESULT OK OK OK COMMUNICATION ERROR OK OK CODE Jan. 11:22AM
SND: Sent directly. IQ-FAX: Sent to the fax server of the NetMoves network (p. 35). RCV: Received directly.

IQ-FAX!

This feature can only be used after applying to NetMoves. IQ-FAX is intelligent faxing which allows you to send faxes via the Internet using the IQ-FAX button. Behind the IQ-FAX button is the NetMoves Global Fax Network which manages the delivery of your fax to any fax machine in the world. It routes your fax via the best and most time-efficient route and will automatically resend your fax for you if the receiving fax machine is unavailable. This fax-only network has the added advantage of cost efficiency due to the Internet being integrated into the network. Every fax is secure since the NetMoves network utilizes the highest encryption legally allowed, ensuring that your document stays secure. You get the benefits of carefree faxing with savings associated with the use of the Internet. It is simple, quick, and secure. For more information, contact NetMoves at 1-888-332-9728. This number is pre-programmed in the JOG DIAL directory (p. 23).
How your fax is sent to the other partys fax machine

Fax server

Your unit will send a fax to the fax server.
The fax server will receive the fax from your unit, then send it to the other partys fax machine.
The other partys fax machine will receive the fax from the fax server.
If any transmission errors occur between your unit and the fax server, your unit will automatically redial the fax server up to 2 times.

JOG DIAL SET

the AUTO ANSWER light is already on and you wish to change the ring count, turn it off once then on again by pressing AUTO ANSWER and follow the instructions in step 3. q This mode should not be used with a telephone line which is used for both voice and fax calls. Fax communication will be attempted even if someone is trying to call you.
If you have a telephone line just for faxes, we recommend the following setup.
Example: One telephone line is used for voice calls and a separate telephone line for faxes.

Line 1 Voice calls

Line 2 Fax calls
Only a fax machine is connected.
Using the unit with an answering machine!
Setting up the fax machine and an answering machine
Connect the answering machine.
Remove the stopper and connect the cord.
Telephone line cord (not included)
Answering machine (not included)
Set the number of rings on the answering machine to less than 4. qThis will allow the answering machine to answer the call first. Record a greeting message on the answering machine. Example: This is (your name, business and/or telephone number). We are unable to answer the phone right now. To send a fax, start transmission. To leave a message, please speak after the beep. Thank you. qWe recommend you record your message around 10 seconds long and not to pause for more than 4 seconds during the message. Otherwise, both machines will not function correctly. Activate the answering machine.
Set the receive mode of the fax machine to TEL mode (p. 42) or FAX ONLY mode (p. 43). qIf you set to FAX ONLY mode, set the ring count in FAX ONLY mode to 5 EXT.TAM (feature #06 on page 53). Using FAX ONLY mode will allow you to receive faxes if the answering machine is full. Check the remote access code of the answering machine and program the same code into the remote operation ID of the fax machine. See feature #12 on page 54.
How the fax machine and answering machine work
Receiving voice calls The answering machine will record voice messages automatically. Receiving fax calls The fax machine will receive documents automatically when the machine detects a fax calling tone. Receiving a voice message and fax document in one call The answering machine will record the voice message first. The fax machine will then be activated by the callers request and will receive the document. Note:

q Every

time the fax machine receives a document, a silent pause or fax tone may be recorded on the answering machine.
Receiving a voice message and fax document in one call
The caller can leave a voice message and send a fax document during the same call. Inform the caller of the following procedure beforehand. 1. The caller calls your fax machine.
answering machine will answer the call. 9 (pre-selected fax activation code).

* A fax calling tone is automatically generated by the sending fax machine. Some fax machines do not have this capability. ** This feature may not function depending on the type of an extension telephone. If the fax machine activates the fax function, press STOP on the fax machine in step 2 to talk with the calling party.
TEL/FAX delayed ring count
The number of rings generated before the fax machine answers depends on the setting of feature #78 on page 59. The fax machine will not generate an audible ring during this time.
Silent fax recognition ring count
The fax machine generates audible rings to indicate that it is receiving a voice call. The number of rings generated depends on the setting of feature #30 on page 56. This signal will not ring at an extension telephone.
Using with an answering machine and computer!
We recommend that you always connect the fax machine directly to the wall jack.

Wall jack

Computer Wall jack Answering machine Note:
the fax machine to TEL mode. device which has the shortest ring count will answer a call first. q If you use your computer as an answering machine, connect the telephone line cord from the EXT jack to the computer.

Extension telephone!

If you use the fax machine with an extension telephone, you can receive fax documents using the extension telephone. You do not have to press FAX START on the fax machine. Important: qUse a touch tone telephone as the extension telephone and enter the fax activation code firmly.
When the extension telephone rings, lift the handset of the extension telephone. When: document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press 9 (pre-selected fax activation code) firmly. Hang up the handset. qThe fax machine will start reception. To the EXT jack or the same line

Extension telephone

can change the fax activation code in feature #41 (p. 57).
Pager call - when the unit receives a fax!
This feature allows your unit to call your pager when your unit receives a fax document.
, then 7 0. FAX PAGER CALL
Check that your pager received the pager test call. Press MONITOR.
Display Press SET. MODE=OFF Rotate JOG DIAL to select ON. MODE=ON
this feature is not required, select OFF. MONITOR NO.= JOG DIAL SET

Press SET.

Enter your pager number up to 30 digits. Example: Press SET. PIN= Enter your pager access code up to 10 digits if required. Example: Press SET. MSG.=07734

NO.=12025551234

PIN=12345678

DELAYED SEND To send a fax automatically at a specified time. This allows you to take advantage of low-cost calling hours offered by your telephone company. qThe setting can be reserved to take place up to 24 hours in advance. ON / fax no. / hh:mm
AUTO CALL. LIST #26 To print the Caller ID list automatically.

ON OFF

Advanced features (cont.)!
Code Display & Feature SILENT FAX RING #30 To change the number of rings when the unit detects a voice call in TEL/FAX mode. RING DETECTION If you subscribe to a Distinctive Ring Service (Identa-Ring) from your telephone company, activate this feature. This feature is also required for voice mail service. A, B, C, D 3, 4, 5, 6 Settings How the unit operates See pages 46 and 47 for details.
Select the ring pattern to be assigned to the facsimile number. A: Standard ring (one long ring) B: Double ring (two short rings) C: Triple ring (short-long-short rings) D: Other triple ring (short-short-long rings) qFor more information about telephone services, contact your telephone company. ON: The unit will fit a received document onto your recording paper. OFF: The unit will print the original size. NORMAL: For normal contrast DARKER: Used when the display contrast is too light.
AUTO REDUCTION #37 To receive a fax document that is longer than your recording paper.

ON OFF NORMAL DARKER

LCD CONTRAST To adjust the display contrast.
Code Display & Feature SILENT DETECT. If you use the unit with an answering machine and wish to receive faxes from older model fax machines, activate this feature. ON Settings
How the unit operates If the other partys fax machine does not send a fax calling tone, select ON. The unit detects a silent pause and activates the fax function. qIf you use an answering machine to give greeting messages and record incoming messages on a single cassette tape, select OFF. 1. 2. 3. 4. Follow steps 13 on page 56. Rotate JOG DIAL to select ON. Press SET. Enter your code from 2 to 4 digits, using 09 and. 5. Press SET. 6. Press MENU. qDo not enter 0000. If you hear slow beeps, clear the printing problem or supply paper to print the stored document. The beeps will stop. ON: You do not have to press FAX START for fax reception.
FAX ACTIVATION If you use an extension telephone and wish to use it to receive a fax, activate this feature, and enter the code (p. 48). qThis code is also used to receive a voice message and a fax in the same call (p. 45). RECEIVE ALERT #44 To alert you with beeps when a received document is stored into memory due to a problem. FRIENDLY RCV #46 To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep). AUTO DISCONNECT #49 To answer a call with an extension telephone in TEL/FAX mode (p. 47).

ON / CODE=

OFF 1. 2. 3. 4. Follow steps 13 on page 56. Rotate JOG DIAL to select ON. Press SET. Enter your code from 2 to 4 digits, using 09 and. 5. Press SET. 6. Press MENU.

Code Display & Feature ECM SELECTION #68 ECM stands for Error Correction Mode. To send a fax even if there is static interference on the telephone line. FAX PAGER CALL #70 If you have a pager and wish to know when your unit receives a fax, activate this feature. IQ-FAX #75 To apply to the NetMoves Global Fax Network and activate the IQFAX function. CONNECTING TONE If you often have trouble when sending a fax, this feature allows you to hear connecting tones: fax tone, ring back tone and busy tone. ON Settings ON How the unit operates This feature is available when the transmitting/receiving stations are ECM compatible. qIf documents are in memory, clear them before making the setting (p. 42). See page 49 for details. ON
OFF See page 35 for details. ON
OFF You can confirm the status of the other partys machine. qIf the ring back tone continues, the other partys machine may not be a facsimile or may have run out of paper. Check with the other party. qThe connecting tone volume cannot be adjusted.
Code Display & Feature AUTO ANSWER #77 To change the receive mode in the AUTO ANSWER setting. TEL/FAX RING #78 If you use an extension telephone in TEL/FAX mode, select the desired number of rings of the extension telephone. TONER SAVE #79 To save on toner consumption. 1, 2, 3, 4 Settings FAX ONLY TEL/FAX How the unit operates FAX ONLY: Facsimile only mode (p. 43) TEL/FAX: Telephone/Facsimile mode (p. 46, 47) See pages 46 and 47 for details.
ON: The toner cartridge will last longer. qThis feature may reduce print quality. 1. Follow steps 13 on page 58. 2. Rotate JOG DIAL to select YES. 3. Press SET. 4. Press SET again. 5. Press MENU.
SET DEFAULT #80 To reset on advanced features to their default settings.

Error Messages

Reports!
If your unit cannot send a fax, check the following: the number you dialed is correct, the other partys machine is a facsimile. If the problem remains, correct it by following the communication message printed on the sending and journal reports (p. 34). Communication message COMMUNICATION ERROR Error code 58, 65 68, 72 FF 43 44
Cause & solution transmission or reception error occurred. Try again or check with the other party.
line problem occurred. Connect the telephone line cord to a different jack and try again. qAn overseas transmission error occurred. Try using the overseas mode of feature #23 (p. 55).

DOCUMENT JAMMED

document is jammed. Remove the jammed document (p. 72). transmission or reception error occurred because of a problem with the other partys fax machine. Check with the other party. document was not received due to memory being full. document was not fed into the unit properly. Reinsert the document and try again.

ERROR-NOT YOUR UNIT

MEMORY FULL

NO DOCUMENT

OTHER FAX NOT RESPOND

Upper glass

Remove the drum and toner unit by holding the two tabs. Drum and toner unit
Clean the lower glass with a soft dry cloth. Lower glass
Reinstall the drum and toner unit by holding the tabs.
Reconnect the power cord and the telephone line cord. Power cord Telephone line cord

Printed Reports

Reference lists and reports!
You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (p. 5359). Telephone number list: provides you with names and telephone numbers which are stored in ONE-TOUCH DIAL and JOG DIAL. Journal report: keeps records of fax transmission and reception. This report will be printed automatically after every 30 fax communications (p. 34). Broadcast programming list: provides you with items which are stored in the broadcast feature (p. 37). Printer test list: allows you to check the print quality of your unit. If the test print has a dirty pattern, or blurred points or lines, clean the inside of the unit (p. 74). If printing quality is still poor, replace the toner cartridge and drum unit. One-touch label card: provides you with names which are stored in the ONE-TOUCH DIAL keys (p. 22). You can put the card in the one-touch dial location.
Press MENU two times. Display: PRINT REPORT
Rotate JOG DIAL until the desired item is displayed. SETUP LIST TEL NO. LIST JOURNAL REPORT BROADCAST LIST PRINTER TEST ONE-TOUCH LABEL JOG DIAL SET STOP
Press SET to start printing. PRINTING

qAfter

stop printing, press STOP. printing, the printed item will be displayed.

Press MENU.

FCC Information
List of FCC requirements and information!
If required by the telephone company, inform them of the following. qFCC Registration No.: (found on the rear of the unit) qRinger Equivalence No.: (found on the rear of the unit) qThe particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company. Ringer Equivalence Number (REN): This REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: a) Promptly notify the customer. b) Give the customer an opportunity to correct the problem with their equipment. c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service.

Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours; such as early morning or late evenings. This telephone provides magnetic coupling to hearing aids.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Limited Warranty

Have any questions? For in warranty support, CALL 1-800-HELP-FAX (1-800-435-7329) on: operating the unit, getting repair service, and/or getting supplies.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantera, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
In the event of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as the warrantor), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original purchase. This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, ink film, toner cartridge, drum unit, ink cartridge and cosmetic parts (cabinet). Carry-in or mail-in service in the USA can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free, 1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered. This warranty only covers failures due to defects in material or workmanship which occur during normal use. The inability of this product to interface with any specific computer is not a manufacturing defect and is outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, lightning damage, signal reception problems, rental use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God. LIMITS AND EXCLUSIONS There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the company address indicated above.

Toner life for KX-FA76 sheets 2,000 1,500 1,0

5% 10% 15% Image area

Average use (Toner save mode is off.)
image area changes with the depth, thickness and size of the characters. q If you change the toner save setting to on, the toner cartridge will last approx. 40% longer.

Drum life

The included drum unit or Model No. KX-FA77/KX-FA77D can print approx. 6,000 sheets of letter size paper regardless of the content of the image area.

Energy Star

As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.

q Any q The

details given in these instructions are subject to change without notice. pictures and illustrations in these instructions may vary slightly from the actual product.

Index!

A Accessories.8 Advanced features.5559 Answering machine.44 AUTO ANSWER button.42, 43, 46 Auto Answer setting (Feature #77).59 Auto disconnection (Feature #49).57 Auto reduction (Feature #37).42, 56 Basic features.53, 54 BROADCAST keys.37, 39 Broadcast sending report.39 Broadcast transmission.37 Caller ID.26 (Calling back).27 (Storing into directory).29 Caller ID list (Feature #26).28, 55 CALLER ID PRINT button.28 CALLER ID SEARCH button.27, 29 Character table.19 Cleaning.74 COLLATE button.51 Communication messages.60 Connecting tone (Feature #76).58 Connections.16, 48 Copy.50 Copy reduction/enlargement.51 COPY ZOOM button.51 Date and time (Feature #01).17 Delayed transmission (Feature #25).55 Delete button.19 Dialing mode (Feature #13).54 DIRECTORY PROGRAM button.22, 23 Display (Contrast)(Feature #39).56 (Error messages).61, 62 Distinctive ring service (Feature #31).56 Document jam.72 Document size.33 Document stacker.14 Drum life.81 Drum unit.12, 68 Error correction mode (Feature #68).58 Error messages.6062 Extension telephone.47, 48 F Facsimile telephone number (Feature #03).20 Fax activation code (Feature #41).45, 48, 57 Fax auto redial.32 FAX ONLY mode.43 Fax receiving.40, 41 Fax ring count (Feature #06).53 Feeder pressure.73 Friendly reception (Feature #46).42, 57 Handset receiver volume.21 HELP button.9 Hyphen button.19 Insert button.19 IQ-FAX (Feature #75).35, 58 IQ-FAX button.36 Jams.7072 JOG DIAL (Making a voice call).25 (Selecting characters).19 (Sending faxes).32 (Storing).23 Journal report (Feature #22).34, 55 List (Broadcast programming).76 (Broadcast sending).39 (Journal).34, 76 (One-touch label).22, 76 (Printer test).76 (Sending).34 (Setup).76 (Telephone number).76 Logo (Feature #02).18 LOWER key.22, 25, 32 MANUAL BROAD button. Melody ring (Feature #17) Memory reception. MONITOR button. Monitor volume.37.21, 54.42.31.21

NAME/TEL NO. key.25, 27

O One-touch dial (Card).22, 76 (Making a voice call).25 (Sending faxes).32 (Storing).22 Overseas mode (Feature #23).55 Pager call (Feature #70).49, 58 Paper jam.70 Paper size (Feature #16).54 Paper stacker.14 Paper tray.14 Power down report.67 Power failure.67 Power supply.80 QUICK SCAN START button.31 Receiving alert (Feature #44).57 Receiving setting.40, 41 Recording paper.15 Recording paper size.80 REDIAL button.31 Remote activation ID (Feature #12).54 Report (Broadcast sending).39 (Journal).34, 76 (Sending).34 Reset (Feature #80).59 RESOLUTION button.31, 50 Ring count (FAX ONLY)(Feature #06).53 (Silent fax)(Feature #30).56 (TEL/FAX)(Feature #78).59 Ring detection (Feature #31).56 Ringer volume.21 Sending (Broadcast).39 (From memory).31 (IQ-FAX).36 (JOG DIAL).32 (Manually).31 (One-touch dial).32 Sending report (Feature #04).34, 53 Set default (Feature #80).59 Silent detection (Feature #40).57 Silent fax recognition ring (Feature #30).46, 47, 56 Specifications. Storing (Broadcast key) (JOG DIAL). (One-touch dial) T.80.37.23.22

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Overview Supplies Required Tools Required Disassembly Trouble Shooting Recommended Supplies
Panasonic KX-FL510, KX-FA76, KX-FA77 Toner Cartridges

DOC-0298

OVERVIEW
First introduced in December 2000 the Panasonic KX-FL501 engine is rated for 10ppm at 600dpi. The machines based on the FL501 engine have become very popular low cost multi-function machines. The style of toner and drum units do not look like a normal Panasonic package. In fact they look an awful lot like an Okidata. Although Panasonic seems to have taken a page from Okidata, this is a Panasonic engine. The engine itself is laser, not LED (Okidata would be LED). The drum unit has a fairly low yield as it is rated for only 6,000 pages. It is fairly inexpensive at $99.00 each, but when combined with the toner rated for 2,000 pages listing for $40.00 each, the cost per page is fairly high. (0.04 cents per page, double what some of the newer HP machines cost). Although at the time of this writing no new parts are available for the drum unit, new drums and developer rollers are being developed. Toner is available in both new generic kits, as well as in bottles. If cared for properly, the OEM drum will last another cycle. New OEM drum cartridges come with a clear plastic strip that helps seal off the toner hopper. (See Figure 1) New cartridges have toner in the hopper, probably left over from factory testing, this strip places just enough pressure on the hopper cover to prevent toner from leaking out.

FIGURE 1

As with most of the Okidata systems, once you rebuild the OPC cartridge, and place in a new toner tube, the OPC cartridge will draw in most of the toner into its feed section. This may cause the "Toner Low" message to appear as sooner than normal. This is all stated in the users printer manual, and is considered normal for new OEM as well as rebuilt cartridges. One major point to check before you start is to check the four legs that the cartridge stands on. If any of them are broken, the cartridge should be kept for parts only. With one leg broken, the cartridge will tend to move during printing and you will at best get uneven prints, at worst a paper jam. See the troubleshooting chart for more information and pictures of the legs. It should also be noted that the gears and even the surface edge of the drum have a fair amount of grease on them. Be careful when picking up these parts so that grease does not get all over places where it should not be. (I learned that the hard way!) The Panasonic machines based on the KX-FL501 engine are the:
KX-FL501 KX-FL521 KX-FLB751 KX-FLM551
There are currently three different part numbers from Panasonic on these drum units. The KX-FA77D, KX-FA78A, and the KXFA78X. These three part numbers replaced the KX-FA77, KX-FA77A, and the KX-FA77X. These first cartridges apparently printed too dark, and Panasonic had complaints about the yield. The newer cartridges print somewhat lighter. Along with the three part numbers for the drum units, there are also three part numbers for the toner tubes. They are the KX-FA76, KX-FA76A, and the KX-FA78X Cartridge troubleshooting will be covered at the end of this article.

SUPPLIES REQUIRED

Long Life OPC Drum (When Available) Cotton Swabs Isopropyl Alcohol DPP Drum Padding Powder White lithium Grease

TOOLS REQUIRED

Phillips head screw driver. Small Common screw driver Safety goggles and breathing mask Vacuum approved for toner Spring Hook

DISASSEMBLY

1. Vacuum the outside of the cartridge thoroughly, especially the exposed Toner Hopper. If the toner tube is still installed, remove it now. See Figure 2
With the small common screwdriver, release the two plastic tabs located on each end of the cartridge. See Figure 3.
Release the three plastic tabs located on the back edge of the toner hopper. The easiest way to do this is to slide the edge of the screwdriver into the edge of the seam, and work it along until all three tabs are released. See Figure 4.
Remove the top cover. See Figure 5

FIGURE 2

FIGURE 3

FIGURE 4

FIGURE 5
On the non-gear side of the cartridge, release the bottom tab on the end cap. Remove the end cap. See Figure 6.
Remove the five gears to prevent them from falling off and being lost. See Figure 7.
Pry up on the bottom of the metal contact located on the side of the drum, remove the white plastic drum spacer. See Figures 8 & 9

FIGURE 6

FIGURE 7

FIGURE 8

FIGURE 9
With the pair of wire cutters, carefully pry out the drum axle rod. See Figure 10
Remove the drum. Be careful not to loose the metal ring that fits over the drum gear hub. See Figure 11
The cleaning roller is now exposed. Lightly vacuum any toner off the roller. Be careful to make sure that the humidity in the cleaning room is at least 30%RH. Levels lower than this will cause a static buildup on the roller that will be very hard to remove. If the humidity level is lower than 30%RH, leave the roller alone for now. Cleaning the roller now prevents toner from getting all over, but is not necessary to do at this point. See Figure 12
Remove the remaining clip and gear. See Figure 13

FIGURE 10

FIGURE 11

FIGURE 12

FIGURE 13
Remove the white plastic round spacer. See Figure 14
Remove the white locking hub. See Figure 15
On the opposite side of the cartridge, remove the screw and end cap. See Figure 16 NOTE: This side of the cartridge also has a set of gears. These gears should also be removed to prevent them from being lost. Just make sure that you keep them separate from the first group to prevent problems later. See Figure 17

FIGURE 14

FIGURE 15

FIGURE 16

FIGURE 17
Remove the developer roller, the white round spacer, locking spacer, and the flat washer. See Figures 18 & 19
If the developer roller has a buildup of toner that will not come off, try wiping the roller off with a dry lint free cloth first. If the buildup remains, clean it with a good rubber roller cleaner that does not leave a residue.
Remove the five screws on the Dr. Blade. Note that the two screws at each end of the blade are self tapping, and that the three middle screws have machine threads. See Figure 20
Clean the Dr. Blade with alcohol, and a lint free cotton swab.
Re-install the Dr. Blade and five screws. Make sure the different types of screws are in their proper locations. See Figure 21

FIGURE 18

FIGURE 19

FIGURE 20

FIGURE 21
At this point, the foam cleaning roller should be cleaned. Even if the roller was vacuumed before, it should be cleaned now. The best way to do this is with clean compressed air. The cleaning roller takes the place of the wiper blade. It has an electrical charge placed on that attracts the excess toner to it. Removing and replacing the roller is very difficult. For this reason, we recommend that the roller be cleaned while in the cartridge.
Re-install the developer roller, long axle side to the drum gear side. Make sure that the white bushing remains on the cartridge, and that it is locked in place. See Figure 22
Install the four gears on the drum gear side of the cartridge. Make sure that the long keyed gear is seated properly. See Figure 23
Install the end cap and screw. See Figure 24
Install the white locking hub, round white plastic hub, and white gear onto the developer roller shaft. See Figure 25

FIGURE 22

FIGURE 23

FIGURE 24

FIGURE 25

Install the metal clip over the developer roller shaft. Make sure that the small tab on the clip fits behind the Dr. Blade. See Figure 26
Slide the metal drum axle through the drum gear, and push it through until the end of the shaft is flush with the drum gear hub. See Figure 27
Install the drum hub side first, tap the axle through until the opposite side of the axle fits through the side wall of the cartridge. Drop the drum in place and push the axle rod back so that it is even on both sides. See Figures 28 & 29

FIGURE 26

FIGURE 27

FIGURE 28

FIGURE 29
Install the metal clip over the drum axle. See Figure 30
Install the white plastic locking hub onto the drum axle, and into the metal clip. See Figure 31
Install the five gears onto the cartridge. See Figure 32
Install the end cap. Make sure it snaps into place. See Figure 33

FIGURE 30

FIGURE 31

FIGURE 32

FIGURE 33
Install the top cover. Make sure that all the tabs are locked in place. See Figure 34
The toner cartridge can be refilled by removing the fill plug on the end of the cartridge, vacuum the tube clean and refill. See Figure 35

FIGURE 34

The drum units in these cartridges do not need to be reset.

FIGURE 35

TROUBLE SHOOTING
A very common problem with drum cartridges, is a band of toner across the top of the page, usually 1" thick. The band can be either solid black, or shades of gray. This problem has been known to occur in new OEM cartridges as well as rebuilt cartridges. The cause of this problem is a bad contact in the drum ground circuit. This is usually located at (but not limited to) the contact gear in the OPC Drum where it meets the metal drum axle. Depending on the severity, sometimes all that will print is the solid black band, or is less serious cases, a gray band will show across the printed page and some text will also print. Another common problem is a build up of toner on the cleaning roller or the developer roller. In either case there will be dark black toner smears on the page. These smears can show up as being either vertical or horizontal. The only way to fix this problem is to take the cartridge apart and clean these items. If you are experiencing uneven print that does not seem to follow any sort of pattern, one of the cartridge legs are probably broken. If this is the case the cartridge should not be used, save it for parts only. There is no reliable way to fix a broken leg. See Figure 36.

FIGURE 36

Another symptom of a broken leg is paper jams at the base of the cartridge. As stated above, whenever a drum cartridge has a broken leg, it should not be used. Machine error codes are not listed because they are all shown on the display in English (No number codes). All the messages are self explanatory

First introduced in December 2000 the Panasonic KX-FL501 engine is rated for 10ppm at 600dpi. The machines based on the FL501 engine have become very popular low cost multi-function machines. The style of toner and drum units do not look like a normal Panasonic package. In fact they look an awful lot like an Okidata. Although Panasonic seems to have taken a page from Okidata, this is a Panasonic engine. The engine itself is laser, not LED (Okidata would be LED). The drum unit has a fairly low yield as it is rated for only 6,000 pages. It is fairly inexpensive at $99.00 each, but when combined with the toner rated for 2,000 pages listing for $40.00 each, the cost per page is fairly high. (0.04 cents per page, double what some of the newer HP machines cost). Although at the time of this writing no new parts are available for the drum unit, new drums and developer rollers are being developed. Toner is available in both new generic kits, as well as in bottles. If cared for properly, the OEM drum will last another cycle. New OEM drum cartridges come with a clear plastic strip that helps seal off the toner hopper. (See Figure 1) New cartridges have toner in the hopper, probably left over from factory testing, this strip places just enough pressure on the hopper cover to prevent toner from leaking out. As with most of the Okidata systems, once you rebuild the OPC cartridge, and place in a new toner tube, the OPC cartridge will draw in most of the toner into its feed section. This may cause the "Toner Low" message to appear as sooner than normal. This is all stated in the users printer manual, and is considered normal for new OEM as well as rebuilt cartridges. One major point to check before you start is to check the four legs that the cartridge stands on. If any of them are broken, the cartridge should be kept for parts only. With one leg broken, the cartridge will tend to move during printing and you will at best get uneven prints, at worst a paper jam. See the troubleshooting chart for more information and pictures of the legs. It should also be noted that the gears and even the surface edge of the drum have a fair amount of grease on them. Be careful when picking up these parts so that grease does not get all over places where it should not be. (I learned that the hard way!)
2003 Summit Laser Products, Inc. Any attempt to reproduce any part of these instructions without the written consent of Summit Laser Products, Inc is prohibited. All registered trademarks are the property of their respective owners.

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