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Panasonic KX-FP85Panasonic KX-FP80, FP-85 Fax Ribbon 2/BX
Genuine Panasonic KX-FA55 (KXFA55) Film for use in Panasonic KXFP80 - Fax Imaging Film - KX-FA55 / KXFA55

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Brand: PANASONIC
Part Numbers: KX-FA55, KXFA55, KXFA55, KX-FA55


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Compact Plain Paper FAX with Telephone Answering System

Operating Instructions

Model No.

KX-FP85 KX-FP86

FOR FAX ADVANTAGE ASSISTANCE: CALL 1-800-HELP-FAX (1-800-435-7329) E-MAIL TO consumerproducts@panasonic.com for customers in the USA or Puerto Rico REFER TO www.panasonic.com for customers in the USA or Puerto Rico
Please read these Operating Instructions before using the unit and save for future reference.
Thank you for purchasing a Panasonic facsimile.
Welcome to the world of Panasonic facsimiles.
This product combines facsimile, telephone, telephone answering device and copier features to provide you with more efficient office or home use. By utilizing these convenient features, you can maximize the effectiveness of this unit.
Things you should keep record of Attach your sales receipt here
For your future reference Date of purchase Dealers name and address Dealers telephone number Serial number
(found on the rear of the unit)

Caution:

The Telephone Protection Act of 1991 requires the following information to be clearly stated either at the top or bottom margin of the first message page when transmitting messages via telephone facsimile: Date and time of transmission, Identification of the business, entity or person(s) sending the facsimile, and Telephone number of the business, entity or person(s). To program this information into your unit, complete all the instructions on pages 13 to 16. q Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film. q Do not rub or use an eraser on the printed side of recording paper, as the print may smear. q If you have not applied to the service, you will not be able to use the IQ-FAX function (p. 33, 34).

Trademarks

is a registered trademark of NetMoves Incorporated. Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries. All other trademarks identified herein are the property of their respective owners.

Copyright:

This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee.
Kyushu Matsushita Electric Co., Ltd. 2000
Important safety instructions!
When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bath tub, wash bowl, kitchen sink, or the like. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. For safety purposes this unit is equipped with a three prong grounded plug. If you do not have this type of outlet, please have one installed. Do not use any type of adaptor plug to defeat this safety feature. 9. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 10. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 11. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 12. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 13. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 14. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 15. Do not use this unit to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

INSTALLATION
1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 4. Use caution when installing or modifying telephone lines.

WARNING

To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.

OTHER INFORMATION

Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. q The unit should be kept free from dust, high temperature and vibration. q The unit should not be exposed to direct sunlight. q Do not place heavy objects on top of this unit. q Do not touch the plug with wet hands.
For fax advantage assistance, call 1-800-435-7329.

Table of Contents

Initial Preparation
Accessories Help Button Finding the Controls Setup
Included accessories. 6 Accessory order information. 7 Help function. 8 Location. 9 Overview. 10 Removing the information leaflet. Paper tray. Recording paper. Connections. Date and time, your logo and facsimile telephone number. 13

Volumes

Adjusting volumes. 17

Telephone

Making and Voice calls - making. 18 Answering Calls Voice calls - answering. 18
TONE, FLASH and PAUSE buttons. 19

JOG DIAL Caller ID

Storing names and telephone numbers in the JOG DIAL directory. 20 Making a voice call using the JOG DIAL directory. 23 Caller ID service from your phone company. Calling back using caller information. Storing caller information in the JOG DIAL directory. Erasing caller information. 27 28

Voice Contact

Talking to the other party after fax transmission or reception. 29
Sending Faxes Sending a fax manually/using the JOG DIAL directory. 30
IQ-FAX. Sending a fax with the voice guide. One time broadcast transmission. Broadcast transmission to pre-programmed parties. 47

Receiving Faxes

Setting the unit to receive faxes. TEL mode (answering all calls manually). FAX ONLY mode (all calls are received as faxes). TEL/FAX mode (receiving voice calls with rings and fax calls without rings when you are near the unit). Using the unit with a computer. Extension telephone. Pager call - when the unit receives a fax or voice message.

Fan the stack of paper to prevent a paper jam. Pull the tension bar forward and hold open while inserting the paper. q The paper should not be over the tab. q If the paper is not inserted correctly, readjust the paper or the paper may jam. Correct Incorrect Tension bar
Stack of paper Tab Note for recording paper:

q Avoid

paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used for resumes. q Do not use different types or thicknesses of paper at the same time. This may cause a paper jam. q Avoid extremely smooth or shiny paper that is highly textured. q Avoid paper that is coated, damaged or wrinkled.

q Avoid q Do

double-sided printing. not use paper printed from this unit for double-sided printing with other copiers or printers, or the paper may jam. q Some paper only accepts print on one side. Try using the other side of paper if you are not happy with the print quality.

Adding paper

1. Pull the tension bar forward and hold open while removing all of the installed paper. 2. Add paper to the removed paper and straighten. 3. Fan the stack of paper. 4. Pull the tension bar forward and hold open while inserting the paper.

Tension bar

Connections!
Connect the handset cord. Connect the telephone line cord. Connect the power cord. q When the power is turned on for the first time, the unit will print some basic information.

Power cord 120 V, 60 Hz

( Power surge ) protector
Wall jack (RJ11C) Handset cord

( Line surge ) protector

Telephone line cord
additional equipment protection, we recommend the use of a surge protector. The following types are available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX). The warranty does not cover damage due to power line surges or lightning. q When you operate this product, the power outlet should be near the product and easily accessible.
Date and time, your logo and facsimile telephone number!
You should program the date and time, your logo and facsimile telephone number. This information will be printed on each page transmitted from your unit, fulfilling the requirements of the Telephone Protection Act of 1991. Your logo Example:

FROM : Panasonic Fax

Your facsimile telephone number

FAX NO. : 1234567

Date and time

Feb. 09:02AM

Fax Correspondence
Setting the date and time
Press MENU. Display: Press 1.SYSTEM SET UP
Press SET. SETUP ITEM [ Press MENU. ]
, then 0 1. SET DATE & TIME
Press SET. M:01/D:01/Y:00 Cursor Enter the correct month/day/year by selecting 2 digits for each, using the dial keypad. Example: Aug. 10, 2000 Press 0 0. M:08/D:10/Y:00
JOG DIAL Press SET. TIME: 12:00AM Note: Enter the correct hour/minute by selecting 2 digits for each, using the dial keypad. Press to select AM or PM. Example: 3:15PM 1. Press 1 5. TIME: 2. Press 03:15AM

can enter your number by rotating JOG DIAL in steps 4 and 6. In this case, press to move the cursor. q The accuracy of the clock is approximately 60 seconds a month.

To correct a mistake

q Press
until PM is displayed. TIME: 03:15PM
or to move the cursor to the incorrect number, and make the correction. q If you press STOP while programming, the display will return to the previous one.

Setting your logo

The logo can be your company, division or name.

, then 0 2. YOUR LOGO

Press SET. LOGO= Enter your logo, up to 30 characters, using the dial keypad. See next page for details. Example: Bill 1. Press 2 twice. LOGO=B Cursor 2. Press 4 six times. LOGO=Bi 3. Press 5 six times. LOGO=Bil 4. Press to move the cursor to the next space and press 5 six times. LOGO=Bill FLASH (Hyphen) JOG DIAL SET STOP (Delete)

MUTE (Insert)

Press SET. SETUP ITEM [ Press MENU. ] Note:
can enter your logo by rotating JOG DIAL (see next page).

To insert a character

1. Press or to move the cursor to the position to the right of where you want to insert the character. 2. Press MUTE (Insert) to insert a space and enter the character.
or to move the cursor to the incorrect character, and make the correction.

To delete a character

q Move
the cursor to the character you want to delete and press STOP.
To select characters with the dial keypad
Pressing the dial keys will select a character as shown below. Keys Characters 1 A D G J M P T W 0 [ B E H K N Q U X ( ] C F I L O R V Y ) { a d g j m S t Z } b e h k n p u w + c f i l o q v x ! 6 r 8 y " z # 9 $ % & @ ^ s 7 / = ,. _ ` : ; ? |

FLASH MUTE STOP

Hyphen button (To insert a hyphen.) Insert button (To insert one character or one space.) Delete button (To delete a character.) key (To move the cursor to the right.) To enter another character using the same number key, move the cursor to the next space. key (To move the cursor to the left.)
To select characters using the JOG DIAL
Instead of pressing the dial keys, you can select characters using the JOG DIAL. 1. Rotate JOG DIAL displayed. until the desired character is
2. Press to move the cursor to the next space. q The character displayed in step 1 is inserted. 3. Return to step 1 to enter the next character.
Display order of characters
Capital alphabet Lower case alphabet Symbol Number : Rotating to the right : Rotating to the left
Setting your facsimile telephone number
Press MENU. Display: Press 1.SYSTEM SET UP Display MENU /

, then 0 3. YOUR FAX NO.

Press SET. NO.= Enter your facsimile telephone number, up to 20 digits, using the dial keypad. Example: Press SET. SETUP ITEM [ Press MENU. ] NO.=1234567 FLASH (Hyphen) JOG DIAL SET

MUTE DIGITAL SP-PHONE To redial the last number
1. Press DIGITAL SP-PHONE or lift the handset. 2. Press REDIAL/PAUSE.

Microphone

Speakerphone operation
To mute your voice to the other party
1. Press MUTE during a telephone conversation. Display:

<MUTE>

other party cannot hear you, but you can hear them.
Use the speakerphone in a quiet room. Adjust the speakerphone volume using or. To switch to the handset, lift the handset. To switch back to the speakerphone, press DIGITAL SP-PHONE.
2. To resume the conversation, press MUTE again.
TONE, FLASH and PAUSE buttons!

TONE button

The TONE ( ) button is used for rotary pulse dial services and allows you to temporarily change from pulse to tone mode during a dialing operation. When you hang up, the unit will automatically return to the pulse mode. TONE

FLASH button

The FLASH button functions like the hookswitch on a regular telephone. If you misdial a telephone number, press the FLASH button firmly. The FLASH button also allows you to use special features of a host exchange (if connected) or local telephone company services such as call waiting. For further details, contact your host exchange supplier or local telephone company.

FLASH REDIAL/PAUSE Note:

q TONE
and PAUSE can be stored into a telephone number in the JOG DIAL directory.

Entering pauses

When the REDIAL/PAUSE button is pressed during dialing, a pause will be inserted. Example 1: If your unit is connected to a host exchange, insert a pause to get an outside line.

9 PAUSE Telephone number

Line access code
Example 2: If a transmission error occurs during an overseas fax transmission, add two pauses at the end of the telephone number.
International access code Country code Telephone number PAUSE PAUSE
Storing names and telephone numbers in the JOG DIAL directory!
For rapid access to frequently dialed numbers, the unit provides a JOG DIAL directory (50 stations). For your convenience, the following 2 stations have been pre-programmed. HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function (p. 8), call using this station (p. 23). IQ-FAX-CS (IQ-FAX Customer Service Center)(1-888-332-9728): If you have a problem with IQ-FAX, call using this station (p. 23). If you do not need the above stations, you can erase them (p. 22).

How your fax is sent to the other partys fax machine

Fax server

Your unit will send a fax to the fax server.
The fax server will receive the fax from your unit, then send it to the other partys fax machine.
The other partys fax machine will receive the fax from the fax server.
If any transmission errors occur between your unit and the fax server, your unit will automatically redial the fax server up to 2 times.
If any transmission errors occur between the fax server and the other partys fax machine, the fax server will automatically redial the other partys fax machine up to 3 times. If your fax is still not transmitted after 3 attempts, the fax server will fax a Non-Delivery Notice to you. In this case, there is no charge. Set your unit to receive a fax.
How to apply for the NetMoves Internet service for your unit
1. Fill out the attached application form and fax it to 1-800-909-6649. q The NetMoves company will send you a welcome fax after they have activated your account. q There is no application or monthly fee. You pay only for the faxes you send. 2. To activate the IQ-FAX function from your fax machine, set feature #75 to ON (p. 67).
Sending a fax using the Internet
Adjust the width of the document guides to the size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grabs the document. Display: STANDARD Document guides
If necessary, press RESOLUTION repeatedly to select the desired setting (p. 30). Press IQ-FAX. IQ-FAX IQFAX TO WHERE? JOG DIAL Enter the fax number using the dial keypad or JOG DIAL. q When you use the JOG DIAL , display the desired item and press SET. Example: FAX=223344

Display RESOLUTION

SET FAX START
Press FAX START. TRYING IQ-FAX CONNECTING.. SENDING P 1 If you cannot send a fax

q Contact

SENT TO SERVER
NetMoves at 1-888-332-9728. The NetMoves customer service center may send you a program update. While receiving this update, the following message will be displayed for about 3 minutes. Display: LOADING IQ-DATA

To cancel the broadcast setting
1. Press STOP while the unit displays the following message. BROADCASTING Display:
display will show the following. SEND CANCELED? YES:SET/NO:STOP

2. Press SET.

Broadcast transmission to pre-programmed parties!
This feature is useful for sending the same document often to selected parties whose fax numbers are stored in the JOG DIAL directory. First program the parties (see below) then see page 39 for transmission. Before programming, make sure that the desired stations have been stored in the JOG DIAL directory (p. 20).
Programming the stations in the broadcast memory
Press DIRECTORY PROGRAM. Display: USE JOG-DIAL OR PRESS DIR.PROG. Press DIRECTORY PROGRAM again. BROADCAST PRESS SET Press SET. DIR= Rotate JOG DIAL is displayed. Example: Press SET. Example:
STOP JOG DIAL [000] DIRECTORY PROGRAM SET
until the desired name John [000]

DIR=John

To program other stations, repeat steps 4 and 5 (up to 20 stations).
Press SET after programming all of the desired stations. REGISTERED USE JOG-DIAL OR Note:

PRESS DIR.PROG.

Press STOP

to exit the program.

you enter the wrong station, press STOP after step 5 to erase the station. q Confirm the stored numbers by printing a broadcast programming list (p. 81).
Adding/erasing a station in the broadcast memory
Rotate JOG DIAL until the following is displayed. Display: <BROADCAST> Display
Press DIRECTORY PROGRAM. ADD= DELETE=#

Adding

to select ADD. JOG DIAL SET STOP
Rotate JOG DIAL until the desired name is displayed. Mike Example: Press SET. REGISTERED Example:
To add other stations, repeat steps 4 and 5 (up to 20 stations).
Press to select DELETE. Rotate JOG DIAL until the desired name is displayed. Example:
To cancel erasing, press STOP. SET. DELETE OK? YES:SET/NO:STOP
SET. DELETED Example: Bob
To delete other stations, repeat steps 4 to 6.
Sending to pre-programmed parties in the broadcast memory
The same document will be sent to the specific parties whose numbers are stored in broadcast memory. The memory capacity is approx. 25 pages based on the ITU-T No. 1 Test Chart in standard resolution (p. 85).
Insert the document FACE DOWN. q If necessary, press RESOLUTION repeatedly to select the desired setting (p. 30). Rotate JOG DIAL displayed. Display: until the following is <BROADCAST> Display
Press FAX START. q The document will be fed into the unit and scanned into memory. The unit will then transmit the data to each station, calling each number sequentially. q After transmission, the stored document will be erased automatically, and the unit will automatically print a broadcast sending report (see below).

Press COPY START. NUMBER=1 [100%] If necessary, enter the number of copies (up to 50). q If necessary, choose an enlargement/ reduction rate by pressing COPY ZOOM. See next page. q If you want to print collated (sorted) copies, press COLLATE until the following is displayed.
Display QUICK SCAN RESOLUTION STOP COPY START COLLATE COPY ZOOM

COLLATE=ON

Press COPY START. q The unit will start printing. q If you want to remove the copy document for other uses, press QUICK SCAN instead of COPY START. The unit will feed the document and scan it into memory, then start printing.
a resolution is not selected, FINE resolution will automatically be selected. q You can make or receive a voice call while making copies. q After copying, the enlargement/reduction rate setting will return to 100%.

To stop copying

Printing collated (sorted) copies
Example: Making two copies of a 4-page original document
you turn the collating feature on, the unit will store the documents into memory. If memory becomes full while storing, the unit will only print out the stored pages. q After copying, the collating feature will turn off automatically.

Uncollated

Collated (sorted)

To enlarge a document

Select 200% or 150% by pressing COPY ZOOM part of the document and print it on two pages. Example of a 200% enlarged copy Original document Enlarged copy (+). The unit will only enlarge the center
Example of a 150% enlarged copy Original document Enlarged copy

A B C D

E F G H E F G H

Area to be enlarged

To reduce a document
The unit can reduce the original document. Select the desired setting by pressing COPY ZOOM Recommended reduction rates: Setting 100% (default) Legal* 92% 86% 72% Letter Letter Letter Letter, A4, Legal A4 A4 Legal Size of recording paper Letter Size of original document Letter ().
Letter = 216 mm x 279 mm (81/2" x 11" ) Legal = 216 mm x 356 mm (81/2" x 14" ) A4 = 210 mm x 297 mm (81/4" x 1111/16" ) *If you use legal size paper, please purchase a legal paper tray, Model No. KX-FA50 (p. 7) and install it (p. 10). Note:
the appropriate reduction rate is not programmed, the document may be divided and the top of the second sheet will be deleted.
TAD/FAX mode! (using the built-in answering device and receiving voice and fax calls automatically)
When the TAD/FAX mode is set, the unit will work as a fax machine and/or answering device. If a fax call is detected, the unit will automatically receive the fax. If a voice call is detected, the answering device will play a greeting message and the caller can leave a voice message. q You can use either the pre-recorded greeting messages (p. 51) or your own greeting message (p. 52).

s Turning
the message transfer on or off
4 while listening to the message you Press want to erase. Voice guide example:
You must pre-program a transfer telephone number beforehand (feature #60 on page 67). Press to turn ON the message transfer.
The message has been erased.
Message transfer is set. Transfer phone number is 123.
Press to turn OFF the message transfer.
A long beep will also sound. The unit will then play back the next message.

all the messages

5 to erase all the messages.

Message transfer is off.

If a transfer telephone number is not programmed, you cannot turn this feature ON.
All messages have been erased.
A long beep will also sound.
Transfer phone number is not set.

s Monitoring

the room

the pager call on or off

Press 6 to monitor the sound for about 30 seconds in the room where the unit is installed. q After 30 seconds, a beep sounds. To continue monitoring, press 6 again within 10 seconds.

s Recording

You must program a pager number beforehand (feature #70 on page 47). Press to turn ON the pager call.

a marker message

You can leave an additional message. 1. Wait for the voice guide.
Pager call is set. Pager number is 098765432.
Press to turn OFF the pager call.
All messages have been played. Pager call is off.
2. Wait about 10 seconds.
Please leave your name and message after the beep.
3. Leave a message after the beep.

s Re-recording

If a pager number is not programmed, you cannot turn this feature ON.

Pager number is not set.

a greeting message
You can change the contents of the TAD/FAX greeting message. 1. Press 7 to start recording.

s Changing

the receive mode
A long beep will sound. If you pause for over 2 seconds, 6 beeps will sound and the recording will stop. Repeat from step 1 within 10 seconds. The new greeting message will be played.
2. Speak clearly up to 16 seconds.
Press to change the receive mode from TAD/FAX to TEL. q You cannot return to the TAD/FAX mode in the same call. To return to the TAD/FAX mode, see below.

s Returning

to the TAD/FAX mode
3. When finished recording, press 9.

s Skipping

the greeting message
Press 0 during the greeting message playback.
1. Call your unit and wait for 15 rings. q The answering device will temporarily answer the call. 2. Enter the remote operation ID during the greeting message. q Your unit will switch to the TAD/FAX mode.

q Step

Press SET and rotate JOG DIAL feature is displayed. 3. Press SET. 4. Rotate JOG DIAL 5. Press SET. 6. Press MENU.
4 may be slightly different depending on the feature. q See page 62 for more details.
Code Display & Feature AUTO JOURNAL #22 To print the journal report automatically for fax communications OVERSEAS MODE If you have difficulty sending an overseas fax, activate this feature before starting transmission. This feature makes sending documents easier as the transmission speed is slowed down. Settings ON OFF NEXT FAX: For the next attempted fax transmission. After transmission, the unit will return to the previous setting. ERROR: When previous fax transmission fails and you redial the same number. q This feature is not available for broadcast transmission. q The calling charge may be higher. To send a document: 1. Insert the document. 2. Follow steps 13 above. 3. Rotate JOG DIAL to select ON. 4. Press SET. 5. Enter the fax number. 6. Press SET. 7. Enter the transmission start time. Press to select AM or PM. 8. Press SET. 9. Press MENU. q To cancel after programming, press STOP then SET. How the unit operates ON: The unit will print the journal report automatically after every 30 new fax communications (p. 32).

NEXT FAX

DELAYED SEND To send a fax automatically at a specified time. This allows you to take advantage of low-cost calling hours offered by your telephone company. q The setting can be reserved to take place up to 24 hours in advance. ON / fax no. / hh:mm
(The default setting is in bold type.)
Code Display & Feature AUTO CALL. LIST #26 To print the Caller ID list automatically SILENT FAX RING #30 To change the number of rings when the unit detects a voice call in the TEL/FAX mode RING DETECTION If you subscribe to a Distinctive Ring Service (Identa-Ring) from your telephone company, activate this feature. This feature is also required for voice mail service. A, B, C, D 3, 4, 5, 6 Settings ON OFF See pages 44 and 45 for details. How the unit operates ON: The unit will print the Caller ID list automatically after every 30 new calls (p. 25).

For product service

When you ship the product
Servicenters are listed on next page. Call toll-free 1-800-HELP-FAX (1-800-435-7329) for the location of an authorized servicenter. After the fax advantage program, please contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900-555-7262). If you have difficulty reaching this number, it may be blocked by your phone company. Please contact your local phone company to correct this.
Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom or problem, to the outside of the carton. Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales offices. These locations do not repair consumer products.

Servicenter Directory!

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am - 8pm EST. Web Site: www.panasonic.com (for customers in the USA or Puerto Rico ONLY) You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.
Factory Servicenters Locations
CALIFORNIA 6550 Katella Avenue Cypress, CA Dubuque Avenue S. San Francisco, CA Sherman Way Suite 102 Canoga Park, CA Ruffin Road Suite A San Diego, CA 92123 COLORADO 1640 South Abilene Street Suite D Aurora, CO 80012 FLORIDA 3700 North 29th Avenue Suite 102 Hollywood, FL 33020 GEORGIA 8655 Roswell Road Suite 100 Atlanta, GA 30350 ILLINOIS 9060 Golf Road Niles, IL North Randall Road Elgin, IL 60123 (Pick-up / Drop-off only) MARYLAND 62 Mountain Road Glen Burnie, MD 21061 MASSACHUSETTS 60 Glacier Drive Suite G Westwood, MA 02090 MICHIGAN 37048 Van Dyke Avenue Sterling Heights, MI 48312 MINNESOTA 7850-12th Avenue South Airport Business Center Bloomington, MN 55425 OHIO 2236 Waycross Road Civic Center Plaza Forest Park, OH 45240 PENNSYLVANIA 2221 Cabot Blvd. West Suite B Langhorne, PA 19047 HAWAII 99-859 Iwaiwa Street Aiea, Hawaii 96701 Phone (808) 488-1996 Fax (808) 486-4369 TENNESSEE 3800 Ezell Road Suite 806 Nashville, TN 37211 TEXAS 13615 Welch Road Suite #101 Farmers Branch, TX 75244 WASHINGTON 20425-84th Avenue South Kent, WA 98032

Message alert (Feature #42).65 Message transfer (Feature #60). 60, 61, 67 MUTE button.18 O P Overseas transmission mode (Feature #23).64 Pager call (Feature #70).47, 67 Paper jam.76 Paper tray.10 PAUSE button.19 Power down report.75 Power failure.75 Power supply.12, 85 Printer test list.81 Printing paper size.85 Printing reports.81 Problem solving.7275 Programmable features.6268 Pulse dialing (Feature #13).63 QUICK button.54 QUICK SCAN button.35, 48 Receiving (Fax).42 (Setting).40, 41 Receiving alert (Feature #44).66 Receiving reduction (Feature #36).65 Recording (Greeting message).52, 61 (Memo message).56 (Telephone conversation).56 Recording paper.11, 85 Recording paper jam.76 Recording time alert (Feature #43).66 Recording time for TAD/FAX greeting message (Feature #54).67 REDIAL button.18, 31 Remote operation card.57, 58 Remote operation ID (Feature #11).63 Reduce copy.48, 49 Replacement film.7, 78, 79 Report (Broadcast programming).81 (Broadcast sending).39 (Caller ID)(Feature #26).25, 65, 81 (Journal).32, 81 (Printer test).81 (Sending).32 (Setup).81 (Telephone number).81 Reset (Feature #80).68 RESOLUTION button.30 S Ring count (FAX ONLY)(Feature #06).63 (TAD/FAX)(Feature #06).50, 63 (TEL/FAX)(Feature #78).68 Ring pattern detection (Feature #31).65 Ringer volume.17 Sending (Broadcast).3639 (From memory).35 (IQ-FAX).33, 34 (JOG DIAL).30 (Manually).30 Sending document (Does not feed or multi-feeds).77 Sending report (Feature #04).32, 63 Set default (Feature #80).68 Setup list.81 Silent fax recognition ring (Feature #30).65 SLOW button.54 Speaker volume.17 Specifications.85 Storing (Caller information).27 (JOG DIAL).2022 TAD/FAX mode.40, 50 TAD/FAX ring count (Feature #06).50, 63 TEL mode.41, 42 TEL/FAX delayed ring count (Feature #78).68 TEL/FAX mode.41, 44, 45 Telephone number list.81 Thermal head cleaning.80 Toll saver.50 TONE button.19 Tone dialing (Feature #13).63 Transmission (Broadcast).3639 (From memory).35 (IQ-FAX).33, 34 (JOG DIAL).30 (Manually).30 Transmittable document.31 Voice call (Answering). (JOG DIAL). (Making). Voice contact. Voice mail. Voice time/day stamp VOLUME button.18.23.18.29.41.54.17
KX-FP85 KX-FP86 Proof of Purchase
Panasonic FAX ADVANTAGE PROGRAM

Free peace of mind, direct from Panasonic NO EXTRA COST

FAX ADVANTAGE PROGRAM

1-year limited warranty 1 parts & labor Toll-free help line Free overnight replacement 3 and repair program
the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost. If our 1-800-HELP-FAX technicians determine that your unit may be an out-of-box failure 5, we will attempt to provide you with a factory-new replacement unit 6. You must ship a copy of your receipt with your original unit to verify that you purchased the unit within 10 days prior to your 1-800-HELP-FAX call. Requirements You must give our technicians a valid credit card number (Discover, VISA, Master Card, or American Express/Optima). Product that is not returned to Panasonic by 10 business days after shipment of the replacement product will be charged to your credit card account at Panasonics Suggested Retail Price (see dealer for details). If your original unit is not eligible for warranty service, your card will be charged for the non-warranty repair of the unit at Panasonics current rate for parts and labor and for any shipping charges associated with this program. If you do not wish to pay out-of-warranty repair costs, you will be responsible for returning the replacement unit to Panasonic and for paying all shipping charges associated with this program including the overnight delivery of the replacement product to you, shipment of the problem unit to Panasonic, shipment of the replacement unit back to Panasonic and the return of your original unit back to you. Credit status will be verified prior to sending the replacement product.
1. See dealer for limited warranty details. 2. After the fax advantage program, contact our Continued Services Technical Support Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support. 3. Replacement unit is refurbished. 4. Replacement program excludes Puerto Rico and is subject to termination at any time without advance notice. 5. Out-of-box failure is an inoperable unit that was purchased no more than 10 days prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service under the terms and conditions of the limited warranty. 6. Panasonic reserves the right to send a refurbished unit.

 

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SGH-D980 Prokit 444 LE40S71B GR-89 Esam4400 SA-AX920 MS-1924W Series FR996-00S Cable Psunami F488E CN3102PRO DPP-F700 GK-2A IF-232C VGN-FE770G Humidifier ICD-UX71F 1300N Laver Precision M50 LD-2040WH TX-SR703 RC388 VKC902HTM CDX-GT447UE SD-HX500 Book2 CD2452S-06 33 V MX-42XM11 IPF8100 Kenox V10 Bold 9700 CF120 Omnia Lite Inis DUO Wintv-HVR-1800 XM-SD12X CC-CD200 HX-5-HX-3-hx-1 G31T-M Alicante CD32 R730-JA03 YZF-R6-2000 KX-TG5240 ECM-alst1 HQ5705 RB-870BX Canon DC21 Singer 18 DVT499H RNC-100 IC-R1500 MRS-1266 N6010 Family SRU160 Crosshair V2 DVD-5942N LS-R126AAL Motorola 2500 FP710 Singer 4205 Fostex 820 Citation 16A LG VF48 NV-DS990EG EC200B Voyage 200 LBE 68 HTS3154 VSX-607RDS Review Delay LE32R31S Studio Turntable Systeme 4100 Securetraveler HQ5817 NN-GD458W CF9001 TDS 700D E 930 KD-DV7401 PT-AE4000U FLS872C PD-M423 G2739N 75-785 200 IE Amplifier T100ECO R-5000 Rcr-1 RX-5042S Thinkpad G41 Aficio 1045 GD-1920C-BB

 

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