Operator/Manager Operation... 135
Operator/Manager Service Features... 136 Call Log, Incoming in the Common AreaCLEAR ALL.. 136 Call Log Display Lock, Incoming in the Common Area... 136 Common BV Outgoing Messages... 137 Manager Programming (Manager only)... 139 Outgoing Message (OGM) for DISA... 140 Remote Extension Lock... 143 System Feature Assignment... 145 The 301st Call Log, Incoming in the Common Area Treatment.. 146 Time Service.... 147 Timed Reminder, Remote (Wake-up Call)... 149
2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 2.1.8 2.1.9 2.1.10
Customizing Your Phone & PBX.. 153
Personal Programming.... 154 Programming Information... 154 Personal Feature Assignment.... 154 Flexible Button Assignment... 157 System Programming (Manager Programming)...161 Programming Information... 161 System Programming (Manager Programming)... 163
3.1 3.1.1 3.1.2 3.1.3 3.2 3.2.1 3.2.2

Appendix... 167

Troubleshooting... 168 Troubleshooting....168 Feature Number Table... 171 Feature Number Table.... 171 Tone List....177 Tone List....177
4.1 4.1.1 4.2 4.2.1 4.3 4.3.1

Index.... 183

Section

Operation

This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.
1.1 Before Operating a Telephone
Before Operating a Telephone
What Kind of Telephone Can Be Used?
You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7731. Some features may not be available, depending on the telephone you are using. If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, follow the procedures that use feature buttons or the display, for easy operation. If you are using an SLT, follow the procedures that use specified numbers to access features (feature numbers). If you use a Direct Station Selection (DSS) Console, you can also use the buttons on the DSS Console to perform operations, instead of the buttons on the connected PT. If you use a Panasonic PT that does not have feature buttons, you may change one of the unused flexible buttons to a feature button. Refer to "3.1.3 Flexible Button Assignment".

Feature Numbers

Features have been assigned feature numbers, which can be entered on your telephone to access the corresponding feature. Some features are only accessible by entering the feature number. In addition, some features require other additional parameters to be entered to activate the feature. Where necessary, these are specified in the text. If you use an SLT that does not have the " " or "#" keys, it is not possible to access features that have " " or "#" in their feature numbers.

Various tones are used during or after operations to provide you with information. For more details regarding the types of tones and their meanings, refer to "4.3.1 Tone List" (Appendix).

Display

In this manual, you will see the phrase "the display.". This refers to the display of a Panasonic PT. When you use a Panasonic display PT, displayed messages or items help you to operate the telephone.

Your Extension Number

If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Personal Feature AssignmentSelf-extension Number Confirmation".
Using a Navigator Key/Volume Key (depending on the type of your PT)
The Navigator Key can be used to control display contrast and volume, or to search for items using the display. Pressing the Navigator Key in the desired direction will change the contrast, volume level or items displayed, as shown below. On PTs with a Volume Key, this key can be used to adjust the volume, as shown below. Navigator Key Volume Key

(Level increases)

Left Down

Right Down

(Level decreases)

Examples

The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX-TA824.

Restrictions

Features that have been restricted through system programming will not be available at your extension.

Icon Descriptions

The following icons are used frequently throughout this manual. This feature cannot be used with an SLT. Seize an outside (CO) line by doing one of the following: OR Press a CO button. 9 OR Dial the automatic line access number (9). outside (CO) line Dial the outside (CO) line group group no. access number (8) and outside (CO) line group number.

No SLT

See "Programming" for related programming, if necessary.
Go off-hook by doing any of the following: Lift the handset. Press the SP-PHONE button. Press the MONITOR button. (To start talking, lift the handset.)
Press the Call button on the Doorphone.
Go on-hook by doing any of the following: Hang up. Press the SP-PHONE button. Press the MONITOR button. Talk.

desired no.

Press the Recall/hookswitch briefly.
Enter the required number. <Example>

account code

Enter the account code. You will hear a busy, confirmation, dial, or ringback tone. B. Tone: Busy Tone C. Tone: Confirmation Tone D. Tone: Dial Tone R. B. Tone: Ringback Tone
outside phone no. extension no.
Dial an extension number.
Dial an outside telephone number.

phone no.

Dial an extension number or outside telephone number.
When You Use a Panasonic Proprietary Telephone
If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons described below. These buttons simplify certain operations. The illustrations below may differ from the actual buttons on your telephone.

Fixed Buttons

CO: Used to access an outside (CO) line (or outside (CO) line group) when making or receiving a call. The button's preprogrammed Outside (CO) Line Access method determines which line is selected. Can also be customized as a feature button. AUTO DIAL/STORE: Used for System Speed Dialing/Saved Number Redial, playing back personal/ common BV outgoing messages (OGMs) used by the Built-in Voice Message (BV) feature, and storing program changes. SP-PHONE: Used to select handset or hands-free operation.
PAUSE: Used to insert a dialing pause in a stored number.
REDIAL: Used to redial the last number dialed.
MESSAGE: Used to leave a message waiting indication, call back the party who left a message waiting indication, or play back voice messages. This button is provided with an LED (Light Emitting Diode), except for on KX-T7700 series telephones. With KX-T7700 series telephones, the Message/Ringer Lamp is lit when a message waiting indication is left at your extension. MONITOR: Used to select hands-free dialing and monitor operation. TRANSFER: Used to transfer a call to another party.
INTERCOM: Used to make or receive intercom calls.
AUTO ANS (Auto Answer)/MUTE: Used to answer an intercom call automatically in hands-free mode or to mute the built-in microphone during a conversation. HOLD: Used to place a call on hold.
FLASH/RECALL: Used to disconnect the current call and make another call without hanging up, or to send an EFA (External Feature Access) signal to the telephone company or host PBX to access external features. VOICE CALL: Used to answer an intercom call automatically. PROGRAM: Used to enter and exit programming mode. Programmable Feature (PF): Located in the right column of the CO button array on certain telephones or on the DSS Console. Used to access a preprogrammed feature. Mostly used as a One-touch Dialing button.

Wireless SLT

DSS Console
Wireless PT Fax/Telephone Answering Machine

Voice Processing System

1.2 Basic Operations

Basic Operations

Making Calls
Intercom Call Line Access, Outside (CO) Line
If you use a Panasonic display proprietary telephone (PT), you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Personal Feature Assignment Self-extension Number Confirmation". Hands-free Operation You can make an intercom call and have a conversation in hands-free mode using the SPPHONE/INTERCOM button. Refer to "1.3.48 Hands-free Operation".
Operating Manual References 1.3.48 Hands-free Operation 1.3.51 Intercom Call 3.1.2 Personal Feature AssignmentSelf-extension Number Confirmation
Line Access, Outside (CO) Line
You can call an outside party using one of the following Outside (CO) Line Access methods: Line Access, Automatic Line Access, Outside (CO) Line Group Line Access, S-CO Line
outside (CO) line access no.
Off-hook. Press CO or dial outside (CO) line access number.

outside phone no.

Dial outside phone number.
Through personal programming, a proprietary telephone (PT) user can select the preferred method (Idle Line/No Line/Prime Line) of seizing a line to be used each time the user goes off-hook. Hands-free Operation You can make an outside (CO) line call and have a conversation in hands-free mode using the SP-PHONE button. Refer to "1.3.48 Hands-free Operation".
Programming Manual References [PT Programming] [405-407] Flexible Outward DialingDay/Night/Lunch [PC Programming] 9.3.2 Incoming / Outgoing [3-2]Outgoing CallDay, Night, Lunch Operating Manual References 1.3.48 Hands-free Operation 1.3.52 Line Access, Outside (CO) LineSUMMARY 3.1.2 Personal Feature AssignmentLine PreferenceOutgoing Select the seized line when going off-hook.

Receiving Calls

When your telephone rings, either the CO/INTERCOM button or the Message/Ringer Lamp flashes.

To check the number of logged calls
(Caller ID Selection Personal/Common)

<Display Example>

New:002 Old:003
Press Caller ID Selection Personal/Common.
New: Call records that have not previously been viewed Old: Call records that have previously been viewed Both new and old call records are stored in each personal and common area. Since the status of call records is always shown on the bottom of a proprietary telephone (PT) with a 3-line display such as the KX-T7736, pressing the Caller ID Selection Personal/Common button while on-hook is not necessary. If both a Caller ID Selection Personal button and a Caller ID SelectionCommon button are assigned to a PT, the status of call records of the Caller ID SelectionCommon button are shown on the display while on-hook.
To view caller information and call back a caller
When the Caller ID IndicationPersonal/Common button is lit
<Display Example: KX-T7736>
(Caller ID Indication Personal/Common)
2: 0011223344 JOHN WHITE May15 10:23AM
<Display Example: KX-T7731>

002:JOHN WHITE

Press Caller ID Indication Personal/Common.
Press Caller ID Indication Personal/Common or the Up or Down Navigator Key until the caller information is displayed.

002: 0011223344

002: May15 10:23A
Press # or Caller ID Selection
Personal/Common to see other information on a PT with a one-line display.
Press Caller ID Indication Personal/Common. A PT user may press a CO button or dial an outside (CO) line access number first to seize a specified outside (CO) line.
To erase caller information
While viewing caller information

C.Tone Press TRANSFER.

If the Call Waiting Caller ID feature is enabled for one or more outside (CO) lines, the sequence number such as "002:" will be deleted and subsequent information (Caller's number, etc.) will be moved to the left side of the display. Only 12 digits (or characters) of a caller's number (or name) can be displayed even though up to 16 digits (or characters) of information can be received. To scroll the display, press the FWD/DND (Call Forwarding/Do Not Disturb) button. To return to the idle status display, go off-hook and then on-hook. The display also returns to the idle status display automatically if no operation is performed for 20 seconds. To modify the logged telephone number, press the HOLD button to erase digits and then use 0 to 9, and PAUSE to add numbers in front of the first digit.
To view caller information and play back an associated voice message in a voice message area
While viewing caller information with an associated voice message (When the Message/Ringer Lamp or the MESSAGE button is lit)

Press MESSAGE.

1.3.35 Do Not Disturb (DND)
You can set your telephone to prevent incoming calls from ringing at your telephone. This can be useful in situations where you do not want to be disturbed, for example during a meeting.

PT/SLT 4

Set Cancel Enter #. An SLT user can enter "0" instead of "#". C.Tone
Enter 4 to set or 0 to cancel.
The FWD/DND (Call Forwarding/Do Not Disturb) button light shows the current status as follows: Off: Neither feature is set. Red on: DND mode Flashing red slowly: FWD mode If your extension has set this feature, calling extensions will hear a DND tone. If this feature is set, the FWD feature does not function. Extensions can override this feature and call extensions in DND mode (DND Override) if they are allowed to do so through system programming. Outside (CO) line calls can be received at your extension, but the telephone will not ring. The corresponding CO button will flash when an outside (CO) line call is received, and you can answer the call by pressing this button. Even if this feature is set, timed reminder alarms and hold recall tones (ring tones or alarm tones) will still ring.
Programming Manual References [PT Programming] [414-416] CO Line ModeDay/Night/Lunch [609] DND Override [PC Programming] 9.2.1 Main [2-1]DND Override 9.2.2 Feature settings [2-2]FWD/DND 9.3.1 Line Mode [3-1]Mode of incoming CO callsDay, Night, Lunch Feature Manual References 1.1.44 Do Not Disturb (DND) Operating Manual References 1.3.9 Call Forwarding (FWD)SUMMARY 1.3.36 Do Not Disturb (DND) Override 3.1.3 Flexible Button Assignment Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button.
1.3.36 Do Not Disturb (DND) Override
You can call users who have set the Do Not Disturb (DND) feature, if your extension is permitted through system programming.
While hearing the DND tone

R.B.Tone Talk.

If you hear the DND tone, enter "2", and then hear a busy tone, the called extension is busy. You can use the Automatic Callback Busy feature.
Programming Manual References [PT Programming] [609] DND Override [PC Programming] 9.2.1 Main [2-1]DND Override Feature Manual References 1.1.45 Do Not Disturb (DND) Override Operating Manual References 1.3.5 Automatic Callback Busy (Camp-on) 1.3.35 Do Not Disturb (DND)

1.3.37 Door Open

You can unlock a door from your extension, if enabled through system programming.
From an enabled extension

door opener no.

C.Tone Dial door opener number (14). On-hook.

Enter 55.

From an extension that is on a call with a doorphone

PT/SLT 5

Enter 5 or press Recall/hookswitch and then enter 5.
The door will stay open for a specified time period. To keep the door open longer, enter "5" again using a Panasonic proprietary telephone (PT).

1.3.56 Live Call Screening (LCS) (Voice Mail APT Integration only)
While a caller is leaving a message in your mailbox, you can monitor the call, and choose whether to answer or not. There are 2 methods available. (Default: Hands-free mode) Hands-free mode: You can monitor the message automatically, live through the telephone speaker. Private mode: You will hear the following alert tone while the caller is leaving a message.
This feature is available when the PBX is connected to a Panasonic Voice Processing System (VPS) that supports APT integration.

Before operating

Create a Live Call Screening (LCS) button. Select the mode, either Hands-free or Private. Set the LCS password. Set the LCS feature.
To set/cancel the LCS password
LCS password LCS Set password

LCS password

Off-hook. Enter 77.
Enter LCS password (3 digits) 2 times to set or one time to cancel.

To set LCS

(Live Call Screening)

Enter LCS password.

Press Live Call Screening.

To cancel LCS

Press red Live Call Screening.

Operation Flowchart

The operations in the shaded areas can be performed in hands-free mode.

PT Hands-free Mode

During a conversation (Call Waiting Tone)

Private Mode

Monitor

No operation

(Alert Tone)

Stop monitor

Answer

Stop the alert tone

(LCS Cancel)
Press FLASH/ RECALL or LCS Cancel.
Press Live Call Screening or SP-PHONE.
Press SP-PHONE, MONITOR, or Live Call Screening.

Stop monitoring

Answer the call
Press FLASH/RECALL or LCS Cancel.
* To hold the current call, press the HOLD button.
The Live Call Screening (LCS) button light shows the feature status as follows: Off: LCS is off. Flashing green rapidly: An alert tone is ringing (Private mode only).*1 Flashing green slowly: Monitoring.*2 Red on: LCS is on. *1 The Direct Station Selection (DSS) button light flashes red slowly while monitoring. *2 The DSS button light flashes red at moderate speed while an alert tone is ringing. The operator or manager can clear the LCS password at any extension.

When the called extension is busy or does not answer
C.Tone Press MESSAGE. On-hook.
To leave/cancel a message waiting indication

Leave Cancel

Off-hook. Enter 70.
Enter 1 to leave or 2 to cancel.
To cancel a message waiting indication using the MESSAGE button
Off-hook. Dial desired extension number. Press MESSAGE 2 times.
Calling Back a Caller Who Left an Indication To check a received message and call back
Press MESSAGE until the desired extension is displayed.
Talk. The message is cleared after the conversation.
To cancel all message waiting indications left at your extension
C.Tone Enter 0. Enter #. An SLT user can enter "0" instead of "#". On-hook.

Enter 70.

The MESSAGE button light or Message/Ringer Lamp shows the current status as follows: Off: No messages Red on: New messages. The display shows messages in the order received, starting with the selected message. <Example> 56781234 The MESSAGE button is used to perform operations and display notifications from both the Message Waiting and Built-in Voice Message (BV) features. If a message has also been left in a voice message area, "Voice Message" will be shown on a display PT when the MESSAGE button is pressed. Refer to "1.3.7 Built-in Voice Message (BV)". Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature, or a maximum of 125 voice messages waiting when using the BV feature. If you go off-hook with a single line telephone (SLT) that has messages waiting, a special dial tone (dial tone 3) will be heard. You can call a caller back or listen to the message by entering the Message Waiting Answer feature number, "784# (7840)".
Programming Manual References [PT Programming] [619] SLT Message Waiting [PC Programming] 9.2.1 Main [2-1]SLT MW Feature Manual References 1.1.82 Message Waiting Operating Manual References 1.3.7 Built-in Voice Message (BV) 1.3.61 Message Waiting for Another Extension 3.1.3 Flexible Button Assignment Create or edit a Message button.
1.3.61 Message Waiting for Another Extension
You can check messages left at another extension and call back the caller simply by pressing the lit Message for another extension button, if your proprietary telephone (PT) is permitted through system programming. You can also clear all messages left at another extension.
To check a received message and call back
(Message for another extension)
Press Message for another extension until the desired extension is displayed.
Press Message for another extension.
To cancel all message waiting indications left at another extension
C.Tone Dial extension number. Enter #. On-hook.
On your PT, you can establish one or more Message for another extension buttons. These buttons can display message waiting indications left at other telephones. To cancel all message waiting indications left at another extension, it is necessary to first assign the corresponding Message for another extension buttons on your phone. The Message/Message for another extension button light or Message/Ringer Lamp shows the current status as follows: Off: No messages Red on: New messages. The display shows messages in the order received, starting with the selected message. <Example> 56781234

outside phone no. outside (CO) line group no. (18) + outside phone no.
3-digit LCS password 2 times + # stored LCS password + #
1.3.59 Log-in/Log-out To log in To log out 0 + #/+ #/0
1.3.60 Message Waiting To leave To cancel To cancel all indications left at your extension + extension no. + #/+ extension no. + #/+ #/0
Feature (While a dial tone is heard) 1.3.61 Message Waiting for Another Extension To cancel all indications left at another extension

3 + extension no. + #

1.3.62 Message Waiting for Another Extension Lock To lock indications left at your extension To unlock indications left at your extension extension group no. (18) 0 or 9 4-digit (40009999) lock code 2 times + #/0 stored lock code + #/0
1.3.65 Operator Call 1.3.67 PagingAll Extensions 1.3.68 PagingAll Extensions & External 1.3.69 PagingExternal 1.3.70 PagingGroup 1.3.72 Paging Answer 1.3.73 Paging Deny To refuse To accept

734 734

1+# 0+#
1.3.75 Personal Speed Dialing To store To dial To confirm /# 3 80/## personal speed dialing no. (09) + phone no. + # personal speed dialing no. (09) personal speed dialing no. (09) + #
1.3.78 Redial, Last Number 1.3.80 Room Monitor To set To cancel To monitor through a doorphone
1+# 0+# doorphone no. (14) system speed dialing no. (0099)
1.3.82 System Speed Dialing 1.3.84 Timed Reminder To set To cancel To confirm 76
hour/minute + 0 (AM)/1 (PM) + 1 (one time)/2 (daily) + #/+ #/0 3+#
Feature (While a dial tone is heard) 1.3.88 Voice Mail Integration To set your calls to be forwarded to a VPS To cancel your calls to be forwarded to a VPS To listen to messages
1 (All Calls) or 2 (Busy/No Answer) + voice mail extension no. + #/(Cancel) + #/0 #/0 extension password + your extension no. + #/0 #
1.3.90 Walking COS 2.1.1 Call Log, Incoming in the Common Area CLEAR ALL* 2.1.2 Call Log Display Lock, Incoming in the Common Area* To lock To unlock
4-digit lock code 2 times + # stored lock code + #
2.1.3 Common BV Outgoing Messages* To record To play back To erase 722 common BV outgoing message (OGM) no. (0124) + 1 + #/0 common BV OGM no. (0124) + 2 + #/0 common BV OGM no. (0124) + 0 + #/0
2.1.8 The 301st Call Log, Incoming in the Common Area Treatment* To disregard the newest call To overwrite the oldest call 2+# 3+#
2.1.9 Time Service* To set (Day/Night/Lunch) To cancel (1/2/3) + # 0+#
2.1.10 Timed Reminder, Remote (Wake-up Call)* To set 764 extension no. + # + 76 + hour/minute + 0 (AM)/1 (PM) + 1 (one time)/2 (daily) + # extension no. + # + 76 + 2 + # extension no. + # + 76 + 3 + #

To cancel To confirm

764 764
* This feature is only available for the operator/manager.
Feature (While a busy tone or DND tone is heard) 1.3.5 Automatic Callback Busy (Camp-on) 1.3.8 Busy Station Signaling (BSS) 1.3.40 Executive Busy OverrideExtension/1.3.36 Do Not Disturb (DND) Override

Numbering 2

Feature (While dialing or talking) 1.3.3 Alternate CallingRing/Voice 1.3.24 Call Retrieving from a TAM (Telephone Answering Machine) 1.3.31 Conference 1.3.37 Door Open 1.3.77 Pulse to Tone Conversion
* Dial after dialing the TAM's extension number and hearing a busy tone.
Feature (When the extension is on-hook) 1.3.6 Background Music (BGM) To set/cancel
1.3.83 Time Service/2.1.9 Time Service To confirm the current mode #
3.1.2 Personal Feature AssignmentSelf-extension Number Confirmation To switch the display between "date (month, day) and time", "date (month, day, year, day of the week)", and "extension number (and extension name if stored)"

4.3 Tone List

Tone List

While On-hook

Ring Tone Patterns
The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall). Single (Incoming calls/Hold Recall [outside (CO) line calls]) Double (Incoming calls/Hold Recall [intercom calls]) Triple (Incoming calls/Timed Reminder) S-Double (Incoming calls [doorphone calls only]/Camp-on Recall)

Doorphone Chime Patterns

The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1*

Pattern 2*

Pattern 3*

Pattern 4*

Pattern 5

Pattern 6

Pattern 7

Pattern 8

* Chime patterns 1 to 4 are played only one time during the doorphone ringing time.

When Going Off-hook

Dial Tones Tone 1

Normal

Tone 2
Any of the following features is set: Absent Message Background Music (BGM) (proprietary telephone [PT] only) Call Forwarding (FWD) Call Pickup Deny Data Line Security Do Not Disturb (DND) Extension Lock Hot Line (single line telephone [SLT] only) Message Waiting (PT only) Remote Extension Lock Timed Reminder

Tone 3

When going off-hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder

Tone 4

A new voice message has been recorded (Built-in Voice Message [BV]).

Tone 5

The remaining voice message recording time is less than 5 minutes or 125 voice messages have been recorded (Built-in Voice Message [BV]).

When Making Calls

Busy Tone

Reorder Tone

The outside (CO) line you tried to seize is not assigned or was denied.

Ringback Tones

Single (3-s interval)

Double (3-s interval)

Single (5-s interval)

Double (5-s interval)

DND Tone
The dialed extension is refusing incoming calls.

While Off-hook

Indication Tones Tone 1 (Call Waiting Tone)
Tone 2 (Call Waiting Tone)

Single

Double

Triple

Tone 3 (Hold Alarm Tone)
A call has been on hold for longer than the specified time.
When Talking to an Outside Party

Warning Tone

This tone is sent 15 seconds before the specified time for disconnection.
When Setting the Features or Programming
Confirmation Tones Tone 1
The feature was set successfully, or the Extension Lock feature was set or canceled.
The new feature setting was the same as the previous setting, or certain features were successfully performed or accessed (e.g., Call Hold, Automatic Callback Busy).
Before the following features activate: Retrieving a held call Picking up another call Establishing a conference call Paging/Answering a paging announcement

Symbols

[001] System Speed Dialing Number 163 [011] System Speed Dialing Name 164 [512] DISA Security Code 164 [530] DISA Security Code Digits 165

Numerics

2-way Record 18, 158 2-way Transfer 18, 158 3-level Automated Attendant 3
Absent Message 25, 171 Account Code Entry 26, 171 Alternate CallingRing/Voice 28, 176 Alternate ReceivingRing/Voice 155 Answering, Direct Outside (CO) Line 28 Appendix 167 AUTO ANS (Auto Answer)/MUTE 17 AUTO DIAL/STORE 16 Automated Attendant (AA) 77 Automatic Callback Busy (Camp-on) 29 Automatic Callback Busy Cancel 30
Call TransferTo Extension 62 Call TransferTo Outside (CO) Line 63 Call Waiting 65, 172 Call Waiting Caller ID 67 Call Waiting from the Telephone Company 69 Call Waiting Tone 180 Call Waiting Tone Type Selection 155 Caller ID IndicationCommon 18, 158 Caller ID IndicationPersonal 18, 158 Caller ID SelectionCommon 18, 158 Caller ID SelectionPersonal 18, 158 CO 16 Common BV OGM 31, 137 Common BV Outgoing Messages 137 CONF 17 Conference 18, 70, 158 Conference, Unattended 72 Confirmation Tones 181 Connection Example 21 Customized Buttons 17 Customizing Your Phone & PBX 153

Data Line Security 73, 172 Date & Time Set 145 Day 18, 158 Dial Tones 179 Direct Inward System Access (DISA) 74 Direct Message 33 Direct Station Selection (DSS) 18, 157 DISA > Direct Inward System Access (DISA) Display 14 DND > Do Not Disturb (DND) 78 DND Tone 180 Do Not Disturb (DND) 78, 172 Do Not Disturb (DND) Override 79 Door Open 80, 173 Doorphone Call 81 Doorphone Chime Patterns 178
Background Music (BGM) 30 Basic Operations 22 Before Operating a Telephone 14 BGM > Background Music (BGM) 30 BSS > Busy Station Signaling (BSS) 41 Built-in Voice Message (BV) 31 Busy Station Signaling (BSS) 41 Busy Tone 180 BV > Built-in Voice Message (BV) 31
Call Forwarding (FWD) 171 Call Forwarding (FWD)All Calls 43 Call Forwarding (FWD)Busy/No Answer 43 Call Forwarding (FWD)CANCEL 46 Call Forwarding (FWD)Follow Me 44 Call Forwarding (FWD)SUMMARY 41 Call Forwarding (FWD)To Outside (CO) Line 45 Call Hold 46 Call Hold Retrieve 49, 171 Call Hold, Exclusive 48 Call Log Display Lock, Incoming in the Common Area 136 Call Log Display Lock, Incoming in the Personal Area 56 Call Log, Incoming 50 Call Log, Incoming in the Common AreaCLEAR ALL 136 Call Park 56, 172 Call Park Retrieve 57 Call Pickup 172 Call Pickup Deny 59, 172 Call Pickup, Directed 58 Call Pickup, Group 58 Call Retrieving from a TAM (Telephone Answering Machine) 60 Call Splitting 60
Electronic Station Lockout > Extension Lock Emergency Call 82 Entering Characters 165 Examples 15 Executive Busy Override Deny 86, 173 Executive Busy OverrideExtension 83 Executive Busy OverrideOutside (CO) Line Extension Feature Clear 87 Extension Lock 18, 56, 87, 158 Extension LockCANCEL ALL 145 Extension Password 133, 143, 146 Extension Password Set 145 External Feature Access (EFA) 89 87
Feature Highlights 2 Feature Number Table 171 Feature Numbers 14
Fixed Buttons 16 FLASH/RECALL 17 Flash/Recall 89 Flexible Button Assignment 157 For Future Reference 7 FWD > Call Forwarding (FWD) 41 FWD/DND (Call Forwarding/Do Not Disturb)

MONITOR

Navigator Key 17 Night 18, 158 17, 18, 158
One-touch Dialing 18, 110, 158 One-touch Transfer 62 Operation 13 Operator Call 111 Operator/Manager Operation 135 Operator/Manager Service Features 136 Other-CO (O-CO) 18, 157 Outgoing Message (OGM) for DISA 74, 140 Outside (CO) Line Ringing Selection 155

Group-CO (G-CO) 18, 157

Handset/Headset Selection > Headset Operation Hands-free Answerback 90 Hands-free Operation 91 Headset Operation 92 HOLD 17 Hold Alarm Tone 181 Hot Line 93 How to Follow the Steps 20 92

VOICE CALL 17 Voice Mail (VM) Transfer 19, 158 Voice Mail Integration 129 Voice Mail Transfer (Voice Mail APT Integration only) Volume Key 17
Walking COS 133, 175 Warning Tone 181 What Kind of Telephone Can Be Used? 14 When You Use a Panasonic Proprietary Telephone Wireless Proprietary Telephones 3

Your Extension Number 14

Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, NJ 07094
Panasonic Puerto Rico, lnc.
Ave. 65 de Infantera, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

PSQX3404ZA KK0405MN0

Proprietary Telephone

Quick Reference Guide

Model No.

KX-T7737

Table of Contents
Operation for KX-TA624/TA824.. 2 Operation for KX-TAW848/TDA Series. 8 Location of Controls..14 Before Operating the Telephone.. 16 Tilt Angle.. 17 Connection.. 18 Wall Mounting.. 18 Important Information.. 19 Important Safety Instructions. 20 FCC Information.. 21 Other Information... 23
Thank you for purchasing the Panasonic KX-T7737 Proprietary Telephone. Please read this manual before using and save for future reference. This product can be used with a Panasonic KX-TA624/KX-TA824/KXTAW848/KX-TDA series PBX. Included Accessories: (for extra orders, call toll free 1-800-332-5368)
Handset. 1 Telephone Line Cord. 1 Overlay. 1 Handset Cord. 1 Stand. 1
Operation for KX-TA624/TA824
Outside (CO) Line button Off-hook On-hook
Programmable Feature button Talk

Feature number

* "Location of Controls" is shown on pages 14-15.

Desired Feature

Operation Making Calls
To an extension To an external party extension no.

Calling

phone no.

Redial

To program

( ) ( )

desired no.

One-touch Dialing

To dial

Calling an operator

To store personal speed dial no. (0-9) desired no.

Speed Dialing (Personal)

To dial personal speed dial no. (0-9) To dial system speed dial no. (00-99)

Speed Dialing (System)

Receiving Calls

While on-hook

Hands-free answerback

Directed

Picking up a call

extension no. Group

Operation When the Dialed Extension is Busy/No Answer

Automatic Callback Busy

To set While hearing a busy tone
To call If you hear callback ringing

To leave a notification

Sender Message Waiting
To cancel a notification receiver's extension no. To call back

Receiver

To clear all notifications
While hearing a busy tone

Sender

Wait for an answer.
For outside calls Set Cancel For intercom calls Set Cancel

Call Waiting Receiver

To talk to the new party
While hearing the Call Waiting tone
Terminating a current status

Holding a current status

Operation During a Conversation
Holding To retrieve a call at the holding extension

Holding a call

To retrieve an outside call from another extension

Holding

Holding a call exclusively
To retrieve a call on exclusive hold

Screened extension no.

To an extension

To an external party

(System programming is required.)

Transferring a call

Announce.
Unscreened to an extension extension no.

Useful Features

To page All extensions Group group no. All external speakers

Paging

All extensions & external speakers
To answer an announced page
Operation Useful Features

Three-party conference

To set

third party's no.

message no.

parameter (if required)

Setting Absent Message

To cancel

For Log-in

Log-in/Log-out

For Log-out
All calls extension no. Busy/No answer extension no. To an outside line line access code Follow Me

Forwarding a call

your extension no. Cancel Follow Me your extension no. Cancel
To Voice Mail All calls VPS extension No. Busy/No answer VPS extension No.

Do Not Disturb (DND)

Set Cancel

(Lock code is 4 digits.)

Locking your extension

lock code lock code

lock code

Lock Unlock

Clearing the setting
Operation To Make Use of Voice Mail Service
KX-TVA series Extension No. of the VPS
Listen to Message Deliver Message

From your Own Extension

Password
Mailbox Management If you have no password, you can skip the last step. Automated Attendant Message Notification Other Features

Listening Message

Extension No. of the VPS

End Call

KX-TVS series
From someone else's extension

Listen to Message

Mailbox No. Password
Deliver Message Check Mailbox Distribution Automated Attendant Mailbox Management Other Features End Call
If you have no password, you can skip the last step.

Leaving Message

Mailbox No.

first 3 or 4 of name

Leave Message

During Playback

Repeat Voice Guidance Exit Menu
Operation for KX-TAW848/TDA Series
To store personal speed dial no. (00-99) desired no.
To dial personal speed dial no. (00-99)
To dial system speed dial no. (000-999)
extension no. Group group no.
To clear all notifications your extension no.
For outside calls No tone Tone For intercom calls No call Tone

Screened

extension no.
To an external party Wait for an answer. Announce.

To page Group group no.

ICD Group* extension no. Specified All *ICD Group: Incoming Call Distribution Group
Both calls Outside calls Intercom calls All calls desired no.* Busy desired no.* No answer Cancel Follow Me your extension no. Follow Me Cancel your extension no.
desired no.* Busy/No answer desired no.*
* Enter your desired extension no., or line access code and outside phone no.
To Voice Processing System (VPS) All calls Busy No Answer Busy/No Answer Cancel VPS extension no.

Both calls

Outside calls Intercom calls
Setting your extension PIN (Personal Identification Number)
To set extension PIN To cancel stored extension PIN same extension PIN

extension PIN

WARNING When a third party discovers the password (extension PIN) of the Hybrid IP-PBX, there is a risk that fraudulent telephone calls will be made using the telephone line. The cost of such calls will be billed to your own account. To protect this kind of fraudulent use, we strongly recommend: a) Keeping the PIN secret. b) Selecting a complex, random PIN that cannot be easily guessed. c) Changing the PIN regularly.

Location of Controls

ON OFF TALK CID 2 RINGER BACKLIGHT
RINGER Volume/BACKLIGHT Illumination/Talking Caller ID Selector
LCD (Liquid Crystal Display) with Backlight

Headset Jack

Microphone
* The use of a headset is optional. Recommended headsets are KX-TCA91 and KX-TCA92.
1 PROGRAM: Used to enter and exit the programming mode. CONF (Conference): Used to establish a multiple party conversation. INTERCOM: Used to make or receive intercom calls. FWD/DND (Call Forwarding/Do Not Disturb): Used to perform Call Forwarding or Do Not Disturb. FLASH/RECALL: Used for External Feature Access or to disconnect the current call and make another call without hanging up. AUTO ANS (Auto Answer)/Mute: Used to answer an incoming call in the hands-free mode or mute the microphone during a conversation. AUTO DIAL/STORE: Used for speed dialing or storing program changes. REDIAL: Used to redial. DIALING BUTTONS WITH BACKLIGHT: Dialing buttons are backlit (1) when you receive a call, (2) during a conversation, (3) when BGM is activated at your phone, or (4) when you press any button. TRANSFER: Used to transfer a call to another party. HOLD: Used to place a call on hold. Message/Ringer Lamp: The Message/ Ringer lamp informs you visually that you have a message or a call. When you receive a call, the lamp flashes depending on the ringing pattern. When the ringing pattern is set to Single (Slow flash), Double (Moderate flash), or Triple (Rapid flash) in your PBX, the lamp flashes accordingly. When any of the other ringing patterns are set in your PBX, the lamp may not flash. (e.g., SDouble, Call Waiting Tone1.) When someone has left you a message, the lamp is lit continuously. 12 SP-PHONE: Used for the hands-free operation. NAVIGATOR KEY: Used to adjust the volume and the display contrast, or select desired items. Programmable Feature (PF) Button: Used as a One-touch Dialing button. (Button assignment is required.) Flexible Outside (CO) Line Button: Used to make or answer an outside call. Pressing this button seizes an idle outside line automatically. (Button assignment is required.) Also used as a feature button. (Button assignment is required.) PAUSE: Used to insert a pause during dialing. MESSAGE: Used to leave a message waiting indication, or call back the party who left the message waiting indication.

Before Operating the Telephone
Speaker/Handset/Headset volume *

Speaker volume

While in hands-free conversation

Handset/Headset volume

While using the handset or headset

Press Up or Down.

Ringer volume/Backlight illumination

1 BACKLIGHT

RINGER
Slide the lever of the RINGER Volume Selector and BACKLIGHT Illumination Selector to the desired setting. BACKLIGHT SW POSITION LCD backlight DIALING BUTTONS backlight 2 HIGH AUTO 1 LOW AUTO 0 OFF OFF
AUTO: The backlight shines only during operation.

Display contrast *

Press Left (Light) or Right (Dark).
* The above settings may return to default settings if the telephone line cord is disconnected, or the main unit's power is interrupted.

Talking Caller ID

You can hear Caller ID information vocally sent from your PBX through the built-in speaker. The voice volume of Talking Caller ID depends on the setting of the Ringer volume. For the Ringer volume, refer to "Ringer volume" on page 16.

ON OFF TALK CID

Slide the TALK CID Selector to ON to enable the Talking Caller ID feature.
Note: If the character ":" is included in the Caller ID name, it will not be announced normally. Therefore, we recommend that you do not use ":" in the Caller ID name.

Tilt Angle

The tilt angle of the unit can be adjusted. To adjust the angle, insert the stand into the desired holes as shown below.

< LOW >

< HIGH >

Connection

The telephone line cord (included) To the main unit ( TO MAIN UNIT )

Headset

< Back view >
CAUTION Ensure the cord is inserted in the groove to prevent damage to the connector.
Disable the parallel setting for the single line telephone (SLT) in PBX programming. If it is enabled, the Talking Caller ID feature may not operate properly. For information on how to disable, refer to the documentation for your PBX.

Wall Mounting

1 Pull down the handset hook until it locks,
so the tab holds the handset.
2 Remove the attached stand.
3 Mount the unit on the wall.
To temporarily place the handset down during a conversation, hook it over the top edge of the phone as shown.

83 mm (3-1/4 in)

Important Information

WARNING:

TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THIS HANDSET EARPIECE IS MAGNETIZED AND MAY RETAIN SMALL FERROUS OBJECTS. DISCONNECT THE TELEPHONE LINE CORD FROM THIS PRODUCT IF THIS PRODUCT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED SERVICENTER.

IMPORTANT NOTICE:

During a power failure, this telephone will not operate. Please ensure that a separate telephone, not dependent on local power, is available for use in an emergency.
When you ship the product:
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product service:

Panasonic Servicenters for this product are listed in the servicenter directory. Consult your certified Panasonic dealer for detailed instructions.
For your future reference
SERIAL NO. (found on the bottom of the unit) NAME OF DEALER
DEALER'S ADDRESS DEALER'S TEL. NO.

DATE OF PURCHASE

Important Safety Instructions
When using this unit, basic safety precautions, including those below, should always be followed to reduce the risk of fire, electric shock and injury to persons. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from the main unit before cleaning. Do not use liquid or aerosol cleaners. Clean with a damp cloth. 4. Do not use the unit near water, for example, near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5. Place this unit on a flat surface. Serious damage and/or injury may result if the unit falls. 6. The unit should never be placed near or over a radiator or other heat source. 7. Do not allow anything to rest on the extension cord. Do not locate this unit where the cord may be stepped on or tripped on. 8. To reduce the risk of fire or electric shock, do not overload wall outlets and extension cords. 9. Do not insert objects of any kind into this unit through openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the unit. 10. To reduce the risk of electric shock, do not disassemble this unit. Only qualified personnel should service this unit. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock. 11. Unplug this unit from the main unit and have the unit serviced by qualified service personnel in the following cases: A. When the extension cord is damaged or frayed. B. If liquid has been spilled on the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the manual. Adjust only controls covered by the manual. Improper adjustment may require repair by an authorized servicenter. E. If the unit has been dropped, or damaged. F. If the unit's performance deteriorates. 12. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a remote risk of electric shock from lightning. 13. Do not use the telephone in the vicinity of a gas leak to report the leak.

SAVE THESE INSTRUCTIONS

FCC Information
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Part 68 Approved Device: This equipment is approved under FCC Part 68 as a component device for use with a Panasonic KX-TA624/KX-TA824/KX-TAW848/KX-TDA series PBX. In order for approval of this product to be valid, all other products used in conjunction with this product must also be FCC Part 68 approved as a component device for use with the PBXs listed above. If any of these components are not approved, then you, as owner or user, are required to obtain FCC Part 68 approval of the assembled equipment prior to connection to the telephone network. Part 68 approval requires that you maintain this approval over time and as such you are responsible for the following: Any component added to your equipment, whether it bears component approval or not, will require a Part 68 compliance evaluation. You may need to test, reapprove, and make a filing to the ACTA database before that new component can be used; Any modification/update made to any approved component within your equipment will require a Part 68 compliance evaluation. The modifying entity becomes the Responsible Party for the modified equipment. The Responsible Party will need to determine if a new test, approval, and filing to the ACTA database is required before that modified component can be connected to the network; If the Responsible Party continues to produce this component that party is required to comply with all continuing compliance requirements under FCC rules.
If the telephone service provider requests the approval number and REN of the device you are connecting, supply the FCC registration or "US" numbers for all components and host devices that have a direct PSTN connection and the highest REN. If at any time the ownership of this component device is transferred to someone else (whether independently or as part of a system), supply this manual to the new owner. Therefore only approved devices bearing the "CN" or "CE" equipment code as part of the "US" approval number may be used with this equipment. (NOTE: The host equipment used in conjunction with this product may bear a "US" approval or an FCC registration number with other than the "CN" or "CE" equipment code.) When determining if your particular component device is appropriately approved, look for the "US" approval or FCC registration number on all components and ensure that the classification code "-CN-" or "-CE-" is part of that number. Refer to the "US" approval number on this product as an example. Hearing Aid Compatibility: This telephone provides magnetic coupling for hearing aids. Use only handsets or other acoustic devices with this equipment that are compliant with the hearing aid compatibility requirements of FCC Part 68. CAUTION: To assure continued compliance with FCC rules, do not make any unauthorized changes or modifications to this equipment would void the user's authority to operate this device. When programming emergency numbers and/or making test calls to emergency numbers: 1) Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2) Perform such activities in the off peak hours, such as early morning hours or late evenings.

Other Information

If you are having problems making calls, unplug the extension and connect a known working telephone. If the known working telephone operates properly, have the defective telephone repaired by an authorized Panasonic Factory Servicenter. If the known working telephone does not operate properly, check the PBX System and the internal extension wiring. Keep the unit away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit. It also should not be placed in rooms where the temperature is less than 5 C (41 F) or greater than 40 C (104 F). Allow 10 cm (3-15/16 in) clearance around the unit for proper ventilation. Avoid environments with excessive smoke, dust, mechanical vibration, shock, or direct sunlight. Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzine or thinner. Use only the correct Panasonic handset. Do not disassemble this unit. Dangerous electrical shock could result. The unit must only be disassembled and repaired by qualified service technicians. If damage to this unit exposes any internal parts, immediately disconnect the telephone line and mains supply. Then return the unit to a servicenter.
Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, lnc. Ave. 65 de Infantera, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 http://www.panasonic.com/csd Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2005 Panasonic Communications Co., Ltd. All Rights Reserved.

PSQX3878ZA KK0905SY0