Helpline Tel.No. :U.K. 076 R.O.I. 01289 8333
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Setting up

Connection
Do not connect the telephone line cord to the phone socket 4 until the handset is fully charged. Plug in the AC adaptor and the telephone line cord in order 1, 2, 3. (Switch on AC mains outlet.)
1 Hook Fasten the AC adaptor cord to prevent it from being disconnected. 4
The AC adaptor must remain connected at all times (It is normal for the adaptor to feel warm during use). Never install telephone wiring during a lightning storm.

Battery Installation

Please ensure the batteries are inserted as shown. part should be inserted first. Close the cover as indicated by the arrow. When you replace the batteries, part should be removed first.
To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. Replace 2 batteries and close the cover then charge the handset for about 7 hours.
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Battery Charge

At the time of shipment, the batteries are not charged. To charge, place the handset on the base unit. Please charge the batteries for about 7 hours before initial use. During charging, the battery icon is as shown below.

Battery Life

Battery life is dependent on use and conditions but in general when using fully charged Ni-MH batteries (700 mAh): Talk time: 10hrs approx. Standby time: 120hrs approx. When using Ni-Cd batteries (250 mAh): Talk time: 4hrs approx. Standby time: 40hrs approx. (Times indicated are for peak performance) The batteries reach peak performance after several full charge/discharge cycles. The batteries cannot be overcharged unless they are repeatedly removed and replaced. If battery life is shortened then please check that battery and charge terminals are clean. For maximum battery life, it is recommended that the handset is not recharged until battery icon flashes.

Fully charged

(Flashing)

During charging

Display icon

Battery strength

High Medium Low Needs to be charged
The handset which power is off will be turned on automatically when it is placed on the base unit. In normal use, the handset and the base unit should be powered on at all times.
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Symbols Used in This Operating Instructions
Symbol Meaning To search the desired item, press UP or DOWN. To select the desired item, press RIGHT. To search and then to select the desired item, press UP or DOWN then RIGHT. To move the cursor to the right or to the left, press RIGHT or LEFT. To go to the next step. " " The words in " " indicate the words in display.

Replacing the Batteries

If the icon flashes after a few telephone calls even when the handset batteries have been fully charged, 2 batteries must be replaced. Charge new batteries for approximately 7 hours before initial use. (The telephone line cord must not be connected to the telephone socket at this time.) When replacing the batteries, ensure that the correct battery type is selected.

Selecting the Battery Type

Press MENU.

Search/Select "SETTING HS".
Search/Select "OTHER OPT".
Search/Select "BATTERY TYPE".
Search/Select "NI-CD" or "NI-MH".
any time. To exit the operation, press Do not use non-rechargeable batteries. If non-rechargeable batteries are fitted and start charging, it may cause the leakage of the battery electrolyte. Please use only Panasonic P03P(Ni-MH) or P03H(Ni-Cd) batteries.
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Location of Controls

Handset

1: PHONEBOOK Button

Receiver Display 3 4
TALK Button Navigator Key REDIAL/PAUSE Button
RECALL Button : MENU/OK Button

5 Charge Contact

OFF/POWER Button

9 Charge Contact

89CLEAR Button INTERCOM Button

Microphone

Base unit
PAGE Button and Indicator

Handset Display

Within range of a base unit Out of range/No registration/ No power on base unit Paging Making or answering calls Phonebook Mode In Setting Mode Battery strength is low. Battery strength is high. Answering System ON Ringer Volume OFF (p.19) Key Lock ON (p.23) Direct Call ON (p.22) Call BAR ON (p.21)
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Wall Mounting

This unit can be mounted on a wall. - Insert screws into the wall. The centre of the screw hole should be 8 cm horizontally apart. - Connect the AC adaptor and the telephone line cord. - Arrange the wires as shown, then mount the unit.

Screws

Wall Template
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Using the Telephone

Power On/Off

Power on

Press for more than 1 second. *1

Power off

Press for more than 2 seconds. *2
*1 When button is released, the display changes to the standby mode. *2 The display goes blank.

Making a Call

Pre-dialling Post-dialling

1 Phone Number *1 2

Press TALK.

2 Phone Number

*1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers.

Answering a Call

Terminating a Call

(During a call)

Press TALK. *1

Press OFF.

Each ringer will start ringing with lower volume then gradually increase the volume when receiving a call. *1 You can also answer a call by pressing any dialling button, INTERCOM, t or x.

Setting the Clock/Date

After a mains power failure the clock needs to be reset. Ensure that flashing. icon is not
Time Enter time. 4-digit (24 hour clock) *1 Date Enter day, month then year. *2
Search/Select "SETTING BS".

"INPUT CODE"

Press OK.

Press RIGHT.

any time. To exit the operation, press *1 For example, to set 7:15, enter 0715. *2 For example, to set the 16th of February, 2003, enter 160203.
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Making Calls

Redialling
The last 10 numbers dialled are stored in the redial list automatically.
Dialling with the Redial List
Dialling the Last Number Dialled
Press REDIAL.*1 Search the desired dialled item.

Press REDIAL.

Editing the Dialled Number in the Redial List

Press REDIAL.*1

Search/Select the desired dialled item. Search/Select "EDIT CALL NO".
The 1st digit of the desired dialled number blinks.

Move cursor.

AND/ OR
Number Edit the phone number.*3
Press TALK. OR Press OK 3 times to store the number. If you need to store a name, go to Name on page 14 or press OK.

Press CLEAR.*2

Clearing One/All Dialled Item(s) in the Redial List
Search/Select the desired dialled item.
Search/Select "CLEAR" or "ALL CLEAR".
Search/Select "YES".
any time. To exit the operation, press *1 If there is no item stored in the redial list, the display shows "NO ITEM". *2 Digits are cleared to the left of the flashing digit. *3 Digits are added to the left of the flashing digit. If you need to clear and/or add more than one number, repeat the steps from 4.
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Caller ID

Caller ID Service
Caller ID is a service of your Network provider and will only operate if you have subscribed to this feature. After subscribing to Caller ID, this phone will display the caller information. If your unit is connected to a PBX or a telephone line that does not support this service, you will not be able to use it. Caller ID does not display caller information while using the handset for an intercom call. However, the caller information will be stored to the Caller ID List. Call Waiting: Call Waiting is a service of your Network provider and will only operate if you have subscribed to this service. After subscription, your handset displays a second callers phone number while talking and a Call Waiting tone is heard. You can answer the second call, keeping the first call on hold. Please consult your Network provider for details of this service.

Caller ID Display

When receiving a call, the display shows its phone number. For example, a caller whose phone number is 01234567890 has been received. If you store a phone number with a name in the phonebook, the display shows callers name when receiving a call.

If the caller has requested not to display his/her information, the display shows "PRIVATE".
If the caller dialled from an area which does not provide Caller ID service, the display shows "OUT OF AREA".
When new calls have been received, the display shows the number of calls. For example, 4 new calls have been received.
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Caller ID List

Information up to 50 different callers is stored from the most recent call to the oldest call in the caller list. When the 51st call is received, the oldest caller information is cleared. If you receive a call from the same phone number you stored with a name in the phonebook, the display will show the callers name.

Calling Back

Search the desired received item.*1
Editing the Received Number in the Caller List
Search/Select the desired received item.*1
Search/Select "EDIT CALL NO".
The 1st digit of the desired received number blinks.
AND/ Number C OR Press Edit the CLEAR.*2 number.*3
Clearing One/All Received Item(s) in the Caller List
any time. To exit the operation, press *1 If there is no item stored in the caller list, the display shows "NO ITEM". on the right edge of the display when searching the item in the caller list indicates that the item has been already shown previously. *2 Digits are cleared to the left of the flashing digit. *3 Digits are added to the left of the flashing digit. If you need to clear and/or add more than one number, repeat the steps from 3.
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Answering Calls

Auto Talk
If you set Auto Talk to on, you can answer the phone by lifting the handset off the base unit.
Search/Select "AUTO TALK".
Search/Select "ON" or "OFF".
To exit the operation, press

any time.

Temporary Bell Off
When an external call is incoming, you can temporarily turn off the handset ringer. This function will not work when the handset is on the base unit or if an internal call is incoming.
Press and hold DOWN for over 1 second.

Receiver Volume

During a call, press UP or DOWN to change the volume setting to LOW (0), MEDIUM (00), HIGH (000).

Press UP or DOWN.

Handset Locator/Paging
Using this feature, you can locate a misplaced handset by paging.

1 Press 3 Press

on the base unit.
2 All registered handsets ring for 1 minute.

Storing the Phone Number into the Phonebook When Pre-dialling
Press OK to store the number.

Press OK twice.

Enter name.*2
any time. To exit the operation, press *1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers. *2 To enter characters, see Character Selection on page 14.
Storing the Number from the Redial/Caller List into the Phonebook
Press REDIAL.*1 Search/Select the desired dialled number.
Search/Select "SAVE TEL NO".*2
Search/Select the desired received number.*1
If you need to store a name, go to Name on page 14.
any time. To exit the operation, press *1 If there is no item stored in the redial/caller list, the display shows "NO ITEM". *2 If you need correction, press RIGHT or LEFT to move cursor then clear a digit by pressing CLEAR, and/or enter digits. Digits are cleared or added to the left of the flashing digit.
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Hot Key

You can assign the dialling buttons 1 through 9 as hot keys. You can choose 9 phone numbers from the phonebook.
Registering a Phone Number as a Hot Key
Search/Select "HOT KEY REG".
Search/Select desired dialling button number.*2

Dialling with Hot Key

1 Press and hold the dialling button registered as a hot key. 2
Clearing the Hot Key Registration
1 Press and hold the dialling button registered as

a hot key.

Select "CLEAR".
Search/Select "YES".*3
any time. To exit the operation, press *1 If there is no item stored in the phonebook, the display shows "NO ITEM". *2 The number is flashing if the dialling button is already assigned as a hot key. *3 Phonebook registration will be remained even hot key registration is cleared.
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Handset Settings

: Time Alarm
Before programming, please follow steps 1 to 3. You must set the clock before setting the time alarm.
Search/Select "TIME ALARM".

Setting Alarm Time

Search/Select "SET TIME".
Enter time. 4-digit (24 hour clock).
Search/Select "OFF", "ONCE" or "REPEAT DAILY".
Setting Time Alarm On/Off
Search/Select "SET ALARM".
To stop time alarm: Time alarm will sound for 3 minutes. When the alarm sounds, press any dialling buttons or key. Alarm stops and display returns to the standby mode. If "ONCE" is selected, the setting is turned off. When in talk or intercom mode, the alarm will not sound until the call is ended.

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: Ringer Option

Before programming, please follow steps 1 to 3.
Search/Select "RINGER OPT".
Setting the Ringer Volume The choices are 6 levels and off.
Search/Select "RINGER VOL".
Search/Select desired ringer volume.
If "RINGER OFF" is selected,

is displayed.

Setting the Ringer Pattern for External Call/Internal Call/Paging/Alarm There are 20 patterns available on each ringer.
Search/Select "EXT RINGER", "INT RINGER", "PAGING" or "ALARM".
Search/Select desired ringer pattern.*1
To exit the operation, press any time. Each ringer will start ringing with lower volume then gradually increase the volume when receiving a call. *1 If you select one of the melody ringer patterns, it keeps ringing for 10 seconds even if a caller hangs up a call. Therefore, you may hear dial tone or no one there after you answer a call.
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: Tone Option

You can set the following sounds on or off. Key Tone: Key tone will sound when you press any key, and a confirmation tone and an error tone will be heard during operation. Call Waiting Tone: Call waiting tone will sound when an incoming external call is received during an intercom call. Range Warning Alarm: Alarm will sound when you move out of range of a base unit. Battery Low Alarm: Alarm will sound when the batteries need to be charged.
Search/Select "TONE OPT".
Search/Select "KEY TONE", "CALL WAITING", "RANGE ALARM" or "BATTERY LOW".

: Display Option

Selecting the Standby Mode Display
Search/Select "DISPLAY OPT".
Search/Select "STANDBY MODE".
Search/Select "CLOCK",*1 "OFF", "BS NO"(Base unit number) or "HS NO"(Handset number).
any time. To exit the operation, press *1 Time will only be displayed if the clock has been set. When new calls have been received, the display shows the number of new call.
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Selecting the Talk Mode Display Even if you select "PHONE NO", the other partys phone number will not appear on your display when you receive calls without subscribing to a Caller ID service.
Search/Select "TALK MODE".

Search/Select "TALK TIME"(Length of the call) or "PHONE NO"(Phone number).
Selecting the Display Language
Search/Select "LANGUAGE".
Search/Select desired language.*1
any time. To exit the operation, press *1 You can select one of 10 languages. If you set a language you cannot read, reset the handset to its initial settings. Press MENU DOWN RIGHT UP RIGHT 4-digit Handset PIN UP OK All handset setting will be reset to their initial settings (p.26), however, the Phonebook data will be saved.

: Call Option

Call BAR On/Off This allows you to make emergency and internal call.
Search/Select "CALL OPT".
Search/Select "CALL BAR".

4-digit Handset PIN

Factory preset 0000
Search/Select "ON" or "OFF".*1
To exit the operation, press *1 If "ON" is selected,
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Setting the Direct Call Number After a direct call number has been set and on, you can dial the direct call number only by pressing TALK. Incoming calls are accepted.
Search/Select "DIRECT NO".
Enter the direct call number. (max. 24 digits)

Press OK 3 times.

Setting the Direct Call On/Off
Search/Select "SET DIRECT".

: Other Options

Changing Handset PIN The factory preset is 0000. Once you have programmed the handset PIN, you cannot confirm it. We recommend you write down the handset PIN. If you forget it, please consult our Panasonic Customer Care Helpline. U.K. 076 R.O.I. 01289 8333
Search/Select "HSPIN CHANGE".
Current 4-digit Handset PIN
4-digit 6 New 4-digit 7 Newagain toHandset PIN verify Handset PIN
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Key Lock

You can lock the handset dialling buttons. Only incoming calls are accepted while the key lock is on. The key lock is cancelled if the handset is turned off. When the key lock is on, emergency calls cannot be made until key lock is cancelled.

Key Lock On

Key Lock Off
Press OK for more than 2 seconds.
is displayed and all dialling buttons are locked.

Recall Feature

RECALL is used to access special telephone services. Contact your Network provider for details. If your unit is connected to a PBX, pressing RECALL allows you to access some features of your host PBX such as transferring an extension call.

4-digit Base Unit PIN

1 Time Break Recall *1 OR 2 Earth Recall
Pause Timing You can set the pause timing to 3 or 5 seconds, depending on your PBX requirements.

Seconds OR Seconds

any time. To exit the operation, press The factory preset is in shade. *1 "1-2" stands for 80 msec.
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Initial Settings

: Reset Handset
You can reset all of the handset settings to their initial settings.
Search/Select "RESET HS".
Search/Select "YES" or "NO".
any time. Initial Setting
OFF Clear 1 ON ON OFF ON Clock Length of the Call English OFF OFF Clear 0000 OFF Automatic Base Unit Access All Clear Medium
Handset Initial Settings Function
Time Alarm Mode Alarm Time Handset Ringer Volume Handset External Ringer Pattern Handset Internal Ringer Pattern Handset Paging Tone Pattern Handset Alarm Tone Pattern Key Tone Call Waiting Tone Range Warning Alarm Battery Low Alarm Standby Mode Display Talk Mode Display Display Language Call BAR Direct Call Mode Direct Call Number 4-Digit Handset PIN Auto Talk Base Unit Access Redial Memory Handset Receiver Volume
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Reset Base Unit Settings

If the base unit is reset, the Caller ID list will clear.
"INPUT CODE" Search/Select "SETTING BS".

0 Press 0.

All Handsets 3 Time Break Recall 3 seconds All Clear All Clear 0000
Base Unit Initial Settings Function
Ringer Mode Number of Rings Time Break/Earth Recall Pause Timing Call Restricted Handsets Call Restriction Numbers 4-Digit Base Unit PIN
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Multi-unit User Operation
: Handset Registration to a Base Unit
Handset Registration The handset supplied with the base unit is already registered. If an optional handset is purchased, it must be registered. Additional KX-A142E handsets are available to purchase separately. Up to 6 handsets can be registered to a single base unit. Using additional handsets allows you to have an intercom call while simultaneously conducting a call to an outside line. Handset must be registered within 1 minute after pressing PAGE button. If over 1 minute, press then start over again. Charge the optional handset batteries for 7 hours before initial use.

Search/Select "REGISTRATION".

"REGISTER HS"

Press RIGHT.*1
Press and hold on the Base Unit (for about 10 seconds) until the green indicator flashes.
If all registered handsets start ringing (Paging), press to stop paging then start over again.
Search/Select desired base unit number available to register the handset.
4-digit Base Unit PIN after "BS PIN" is displayed.
When a handset is registered successfully, a confirmation tone sounds and " " icon lights.
any time. To exit the operation, press *1 If a handset has been already registered to 4 base units, "MEMORY FULL" is displayed.
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Cancelling a Base Unit You can cancel any base unit that your handset is registered to.
Search/Select "CANCEL BS".

5 4-digit Handset PIN 6

Search/Select desired base unit number to cancel.*1
Cancelling a Handset Each handset can cancel itself or another handset.

4 4-digit Base

Unit PIN

Handset Number

Please wait until "SETTING BS" is displayed.
any time. To exit the operation, press *1 The selected base unit number flashes. *2 The selected handset number flashes.
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Before programming, please follow steps 1 to 4.
Ringer Mode Selection; Setting the All Handsets Mode
1 "All handsets" mode.
Setting the Selected Handsets Mode
2 "Selected handsets" mode.

6 Handset Numbers*1 7

Press desired handset numbers.
Setting the Selected then All Handsets Mode The specific handset(s) will ring for a selected number of rings. If not answered, all handsets will ring.
3 "Selected then all handsets" mode.

8 Number of Rings*2

Select how many times it rings. (up to 6 rings)
any time. To exit the operation, press The factory preset is in shade. *1 The selected handset number flashes. *2 Press dialling button 1 through 6 to enter the number of rings.
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: Base Unit Selection

When Automatic Base Unit Access is selected, if you move outside of the radio range of the current base unit, the handset automatically searches for other registered bases. When a specified base unit is selected, the handset will access that base unit only. Calls (both incoming and outgoing) can be conducted only via the selected base unit, even if the radio cells overlap with neighbouring base units.

Press Press Press Press Press Press Press Press Press Press Press Press Press
To record a memo message. (p. 35) To record a greeting message. (p. 34) To set the answering system ON. (p. 36)
To stop the answering system operation. (p.35) To set the answering system OFF. (p.36)
To erase one incoming/memo message.*1 (p.35) To erase all incoming/memo message(s). (p36) To erase the recorded greeting message.*2 (p.34)
*1 These function are available only during incoming/memo message playback. *2 This function is available only during your own greeting message playback.
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Greeting Messages

You can choose to use one of two pre-recorded greeting messages, or you can record your own greeting message. All messages (greeting, incoming & memo) are stored indefinitely on a Flash memory IC chip - even if a power failure occurs.
Pre-Recorded Greeting Messages You can choose to play either: - A pre-recorded message which allows you to select a callers recording time of 1 minute or Unlimited (up to 20 minutes). When the recording time is set to 1 minute or unlimited. - Hello, we are not available now. Please leave your name, message and phone number after the beep. We will return your call. OR - A greeting only. If you select greeting only (p.36) and set the answering system ON, the unit will answer a call with a greeting message, then hang up. It will not record any incoming messages. When the recording time is set to greeting only. - Hello, no one is available to take your call. Please call back later. To Playback Pre-Recorded/Your Own Greeting Message
The greeting message is played.
Recording Your Own Greeting Message The total recording time is approximately 20 minutes. The greeting recording time is limited to 2 minutes and 30 seconds. We recommend you record a brief greeting message in order to leave more time for recording new incoming/memo messages.
Talk clearly to the microphone.*1
*1 The display starts to show the length of the recording time. *2 The greeting message you selected is played.
Clearing a Greeting Message
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Incoming/Memo Messages

Incoming messages and memo messages are stored in chronological order. New messages cannot be recorded when Memory full is heard. We recommend you erase unnecessary messages after each playback to leave more time for recording new message(s). If new message(s) is/are recorded, icon on the handset display will flash. When the memory is full, it will flash faster. If you set the clock and current date then set the answering system ON, a synthesized voice announces the day and time incoming/memo message was recorded after playback.

Recording a Memo Message

5 Talk clearly to the

microphone.*1

Playback New/All Incoming/Memo Message(s)
1 (During playback a message)

Playback new message(s).

Repeat*2 Skip*3 Stop 4 Clear one message.*4
OR Playback all 5 ALL messages.
*1 The display starts to show the length of the recording time. *2 If you press within 5 seconds from the start of playback, the previous message will be played. If you press after 5 seconds from the start of playback, the current message will be played. *3 The next message will be played if recorded. *4 If you erase a message when there is more than one message in memory, the next message will begin playback.
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Clearing All Incoming/Memo Messages
Selecting the Callers Recording Time You can select 1 minute, unlimited or greeting only for the callers recording time.
Search/Select "SETTING BS". 1
1 minute Unlimited Greeting only*1
The factory preset is in shade. *1 " " is displayed.
Recording Your Telephone Conversation
When you record your 2-way telephone conversation, you should inform the other party that the conversation is being recorded. During recording, a beep will sound approximately every 15 seconds.

(During conversation)

"RECORDING" is displayed.
Press # to end recording.

Answering System On/Off

When you set the answering system ON, a caller can leave her/his messages.

On Off

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Recording Quality It is possible to select either high quality or normal quality recording of incoming messages. Available recording time will vary as follows: Quality Recording Time Normal :Approx. 20 minutes High :Approx. 10 minutes

1 ON (High)

OR 2 OFF (Normal)
The factory preset is off. Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from 2 to 7 or Auto (for Toll Saver*). * Toll Saver (When set to Auto) When you call the unit from a touch tone telephone: If the unit answers on the 2nd ring, there is at least one new message. If the unit answers on the 5th ring, there are no new messages. Hang up when you hear the 3rd ring. This will save you the toll charge for the call.

0 AUTO

Greeting message playback

Record

Greeting message recording

Disconnect

*1 If you press within 5 seconds from the start of playback, the previous message will be played. If you press after 5 seconds from the start of playback, the current message will be played.
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Remote Operation

Voice Menu
The words in mean a voice guidance.

1. All message playback.

Press 1 to playback all messages. Press 2 for other functions.
At the end of the last message, End of final message and the remaining recording time are announced.
Press 1 to playback new messages. Press 2 for other functions.

New message playback.

Press 1 to record your messages. Press 2 for other functions.
Please leave your message. Talk after you hear this message.

Hang up

"Press 1 to erase all messages. Press 2 for other functions.

No messages.

Press 1 to record your greeting. Press 2 for other functions.
Record greeting after the beep. Talk after a long beep.
After playback, the voice menu will start again from the beginning. If you hear Memory full after playback, erase some or all of the messages.
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Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider. If it operates correctly, then the problem is likely to be a fault in your apparatus. In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them. Turn the power OFF then ON (Handset) / Disconnect then connect the AC adaptor (Base unit). Problem

Panasonic Business Systems U.K. Receipt No. Model No. KX-TCD420E Date of Purchase Serial No.
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420E.book Page 48 Thursday, March 20, 2003 7:41 PM
Hereby, Panasonic Communications Co., Ltd., declares that this Dect Cordless Telephone is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the manufacturer's declaration of conformity to the essential requirements of the R&TTE Directive is available at the following web address: http://doc.panasonic-tc.de
For your future reference Serial No. (found on the bottom of the unit)

Date of purchase

Name and address of dealer Attach or keep original receipt to assist with any repair under warranty.
Customer Care Helpline Tel. No.: U.K. 076 R.O.I. 01289 8333
1999/5/EC This equipment is designed for use on the United Kingdom only. In the event of problem, you should contact your equipment supplier in the first instance. Technical specifications are subject to change. Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

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