The ISDN2 system for the small office.

KX-TD612E

A big improvement in your telecommunications doesnt have to mean installing a big system. The new KX-TD612E brings you all the benefits of the latest ISDN2 technology, without the expense of a system larger than you really need. With 12 extensions, four ISDN2 channels and the option of 2 further ISDN2 channels, the KX-TD612E gives you more flexibility and more efficiency, without costing you more than you want to pay. And of course, because its from Panasonic, you can depend totally on the KX-TD612E, for quality, reliability and functionality. Panasonics experience in business and consumer products goes back many years. We understand the small office and the home office, so we design and build products which help to make your business more efficient, your working life less stressful, and your hard work more profitable. The KX-TD612E is the latest in a long line of successful telephone systems, and one designed specifically to give you advanced ISDN2 capability at a minimum cost. Get more from your phone system ISDN2 phone lines give you access to the digital network, for faster and more effective communication. And with the KX-TD612E you have more flexibility in the way you take advantage of the benefits ISDN2 has to offer. Whether you connect your ISDN2 lines to compatible fax machines, modems, or even video telephones, data transfer will be noticeably quicker, saving you time and money, and increasing your business efficiency. The power of the voice Voice processing is the most efficient way to handle telephone system traffic and internal communication needs. KX-TD612E can bring any small business or home office the very best of modern telecommunications products, using ISDN2 telephony, for maximum efficiency at a minimum cost. Small business, big benefits Now you dont have to be a big business to benefit from ISDN2, voice processing and CTI. And with the KX-TD612E, you dont have to have a big system or a big budget to acquire them. The KXTD612E is compatible with the Panasonic Desktop Telephone Assistant (DTA) CTI software package. The DTA is supplied separately but enables your IT network and telephone system to work together. For more details please ask for the DTA brochure. Computer telephony inyegration The integration of telephony with computers is the next big step in telecommunications. Computer Telephony Integration (CTI) helps to increase efficiency and improve customer service, through linking your calls with your customer information database. For example, field sales representatives can phone in sales information at any time of day or night; customers can place orders even when the office is closed; information can be provided 24 hours a day through pre-recorded messages; calls can be recorded and transcribed later and much, much more. With the voice processing capabilities of the KX-TD612E, you can record, send and retrieve messages, 24 hours a day, 7 days a week, worldwide. Which means you can improve your sales efficiency, marketing, customer service and handling of human resources.
KX-TD612E connection diagram
Optional Features: Call logging/management interface Door phone/door opener External paging Headset operation Loud ringing bell

Specifications

System Components KX-TD612E Control Unit KX-TD61280E ISDN2 Card KX-TD61281E Analogue Card KX-TD61260E Doorphone Card KX-T30865E Doorphone Unit Maximum Capacities ISDN2 Channels Extensions Doorphones Door Openers System Speed Dials Personal Speed Dials Least Cost Routing Carriers (12 using XDP) ISDN2 circuits (2 channels each) XDP available on first four proprietary digital key telephones Allows visitors to announce their arrival Electronic lock needs to be provided Accessible from any extension Accessible by individual extensions 1 direct and 8 indirect Max. per System 1 Additional Information Initially configured for 4 ISDN2 channels and 8 extensions, max. 8 keyphones max. 4 for simple telephones (fax, credit card verifier, modem etc.) max. 1 ISDN SO-BUS Provides 2 additional ISDN2 channels (lines) or 1 SO-BUS Provides for 1 analogue telephone line In-built doorphone interface permits connection of a doorphone and door release. With a KX-TD61260 card a maximum of 3 doorphone/release connections is possible

Handsets

Model Description FF keys 24 One touch keys 24 Dual colour LEDs Message LED Alphanumeric display Handsfree speech
CONNECTING YOUR BUSINESS WITH TOMORROW
KX-T7420E KX-T7425E KX-T7431E KX-T7433E KX-T7436E
Digital 12 Key Handsfree Digital 24 Key Handsfree Digital 12 Key Handsfree Display Digital 24 Key Handsfree Display Digital 24 Key Handsfree Large Display
The ISDN2 system for the small office
The design and specification of the products is constantly changing in the interest of improvement. Whilst every care is taken in preparing this brochure some changes may occur after publication. Please check with your Panasonic dealer for details.
Panasonic Business Systems UK Willoughby Road, Bracknell, Berkshire RG12 8FP www.panasonic.co.uk
The KX-TD612E. ISDN to your desk and control at your fingertips.
Multi function Alpha numeric LCD providing simple key access to: q Incoming callers name and number (CLI required) q Call log last 128 incoming outgoing calls can be recalled and redialled (CLI required) q Alpha tagging of exchange lines q Call duration q Message Waiting, Absent Messages, Feature Set q Calling Extension Name Menu screen prompts q System/personal speed dials/user selected functions q Extension lists q Feature access q System guidance Red and green lamp status q Visual indication of lines or extensions showing line and/or extension status ie. held, busy, free, etc Handsfree speech/ on hook dialling q Integrated speaker permits receipt of paging announcements as well as handsfree working Auto dial q Maximum of 500 pre-programmed system speed dial numbers q Automatic redial Jog control q Easy to use jog control q Adjust handset, speaker ringer volume q Adjust LCD contrast q Search through speed dial q Search through menu options Message lamp q For internal message indication Auto answer q Handsfree answering of intercom calls Other handset features q 10 personal speed dial numbers q Headset compatible q Wall mountable q XDP

Voice processing capability
There is a choice of Panasonic voice processing solutions which can be integrated with the KX-TD612E, through the installation of a Voice Mail Card or one of our voice processing models. Voice processing is an important part of any telephone system. It ensures all calls are answered promptly and none are lost. And it puts an end to illegible scribbles on scraps of paper, with all messages being accurately recorded. Voice processing offers the following benefits: Holiday setting capability Callers during holidays or off-peak periods can still receive suitable help, when the system is programmed to handle their calls appropriately e.g. with auto attendant rather than voice mail. Automatic fax transfer The system automatically sends fax calls to the designated fax extension, eliminating the need for a dedicated fax line. A second fax extension can also be designated to handle overflows. Enhanced integration The following enhanced facilities are available when integrating Panasonic voice processing systems with KX-TD612E: Auto configuration KX-TD612E automatically forwards all extension information to the voice mail, making installation simple. Live call screening* Monitors incoming calls so you can decide whether or not to take the call. Two-way recording* Any extension user can record a conversation in his or her mailbox, simply by pressing the relevant key. Two-way transfer allows the extension user to record a conversation in someone elses mailbox. Intercom paging* Allows paging announcements through proprietary telephones, to alert an extension user of a call for them. Caller ID Intelligence (KX-TVP50 only) Callers can be routed by telephone number to a specified extension or service, be announced by name, or by number.
ISDN2 flexibility and expandability
KX-TD612E starts with four ISDN2 channels and 12 extensions as standard, with the option of expanding to a maximum of six channels. This gives you huge flexibility in the choice of equipment you wish to connect including an ISDN2 line to your desk, and offers sufficient expandability to accommodate the growth of most SOHO businesses. Parallel Connection One extension number can have a PC, modem, fax, cordless, answerphone or other single line device attached. Trunk Conferencing Conference calls involving one internal and two external parties can easily be set up, enabling quicker decision making. Trunk Transfer External calls received by an extension can be transferred to an external number whether another office, another branch or a mobile phone. This greatly enhances customer service and customer satisfaction. Automatic Route Selection/Least Cost Routing To reduce costs, the system chooses the most cost effective network for the outgoing number dialled. Up to nine different carriers can be connected to the KX-TD612E. Door phone/door opener The system can interface with up to three door intercoms and door contact closures, for remote operation of electronic door locks, to increase office security.

CTI compatibility The KX-TD612E is CTI (Computer Telephony Integration) compatible for use with the Panasonic Desktop Telephony Assistant software. Speed dial Up to 500 numbers can be programmed into the system for speed dialling. Analogue line option Even with all the advantages that ISDN2 offers, it can be useful to have the choice and flexibility of an analogue alternative. The KX-TD612E offers an analogue line option so that you can enjoy the speed of ISDN2 for data transfer, downloads, internet access etc. and the cost savings of analogue line rental. Multiple Subscriber Numbering and Direct Dialling In Each KX-TD612E extension can be called via its own direct dial number.
Voice mail specifications (optional)
KX-TD61291 Total recording time Recording time per mailbox Number of ports 1 hr KX-TVP50E KX-TVP100E KX-TVP200E 32 hrs 2 hrs (std) 18 hrs 4 hrs (with VP52) 5-100 mins Max. 2 Max. 32 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits 5-100 mins Max. 4 Max. 64 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits

5-60 mins Max. 2

5-100 mins Max. 4 Max. 1024 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits
Calling Line Identity Any proprietary key telephone with LCD can display an incoming callers telephone number, as long as CLI is available from the network. Call Forward to External Number Any extension can divert its calls to an outside number e.g. home, mobile or another office. Call Deflection Calls can be deflected to another number, another office or a mobile, without making any other channels busy. Extra Device Port (XDP) For greater capacity and flexibility when Key Phones are connected with basic telephones.
Number of mailboxes Max. 12 Number of messages (per mailbox) Max. 128 Personal greeting length (programmable) 1-15 mins Message retention (programmable) unlimited
A full range of handsets are available in both black and white
Extension numbering (programmable) 2-4 digits
Message waiting lamp (programmable) Keyphone only Keyphone only Keyphone only Keyphone only Maximum message length (programmable) 1-60 mins 1-6 mins 1-6 mins 1-6 mins
Activity reporting Mailbox List, Class of Service List, System Service Report, Call Account Report, Mailbox Usage Report, Memory Usage Report, Fax Call Report, Custom Service Report (not with VP50) No Activity Reporting from KX-TD61291 Voice Mail Card option

KX-T7420

KX-T7425

KX-T7431

KX-T7433

KX-T7436

Features marked * require a KX-TVP50, 100 or 200 and are not available with the KX-TD61291 Voice Mail Card option

This diagram shows you a connection example including optional equipment.
1 Analogue CO Line (optional)

Car Batteries

External Music Source External Relay Amplifier Second Ringer Relay Speaker

Printer

Computer

12 Extension lines

Single Line Telephone KX-T7436 KX-T7433

Door Openers

Cordless Phone

KX-T7431

German type Doorphone

KX-T7440

Facsimile

Panasonic

VOICE PROCESSING SYSTEM KX-TVP50

Voice Processing System

: needs optional card.

Doorphones KX-T30865

Adding Another Telephone in Parallel (EXtra Device Port [XDP] )
A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections. EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually. For more information, contact your dealer. Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)
Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

<Back of the KX-T7400 Series DPTs>

To single line telephone

To system
4-conductor wiring cord Connect pins A, B, H and L. 2-conductor wiring cord Connect pins A and B.
Note: Ensure the cords are inserted in the grooves to prevent damage to the connectors, for both wall mounting and desktop positioning. <Back of the KX-T7200 Series DPTs> To system To single line telephone

Single Line Telephone

Digital Proprietary Telephone

Method 2

Modular Socket
4-conductor wiring cord Connect pins H and L only. (A and B are not required.)
2-conductor wiring cord Connect pins A and B.

Method 3

Distribution Frame
Double Modular Socket 4-conductor wiring cord For a digital proprietary telephone: Connect pins H and L only. (A and B are not required.) 2-conductor wiring cord Connect pins A and B.

Restarting the System

After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer. Automatic Callback Busy (Camp-On) is cleared. Calls in system parking zones are cleared. Calls on Hold are terminated. Calls in progress are terminated. Calls on Exclusive Hold are cleared.

Display

In this manual, you will see "the display.". This refers to the display of a Panasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed. If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb". Some digital proprietary telephones also give you easy access to operations. A message is displayed depending on the operation. By pressing the corresponding button on the side or bottom of the display, or rotating a jog dial, you can access the desired feature. For example, if turning background music on becomes available, "BGM" will be shown on the display. Follow the instructions in each operation.
Furthermore, depending on the digital proprietary telephone with display, you can operate features or make calls using the display message. Refer to 2.10 Using the Display Proprietary Telephone.
WED JA N:00P Extens Featur ion STA Call Lo es SYS Speed Speed CONT g RING BGM

Your Extension Number

If you use a Panasonic digital proprietary telephone with display, you can check your own extension number on the display. Refer to 4.2.1 Customising Your System.

Restrictions

Some features may be restricted at your extension under system programming. Consult your manager or dealer.

Icon Descriptions

The following icons show you the feature availability, notes and action to operate the features. While operating the unit, you can easily refer to the Icons noted on the inside back cover of this manual. This feature cannot be operated with a single line telephone. Seize an external line (one of the following). Press the CO button. Dial automatic line access number 9. Dial outside line number 81 to 84. Press the Call button on the Doorphone.
Related Programming Title See "Programming", if necessary.
Off-hook (one of the following). Lift the handset. Press the SP-PHONE button. Press the MONITOR button. (To start talking, lift the handset.) On-hook (one of the following). Hang up. Press the SP-PHONE button. Press the MONITOR button. Press the corresponding function button on the digital proprietary telephone. (See to "When You Use a Panasonic Digital Proprietary Telephone".)

desired no.

(Recall)
Press the Recall button on a single line telephone.

Wait for an answer.

AUTO DIAL AUTO DIAL

To store a phone number, refer to 4.2.3 Handling Number Set (001).
System Speed Dialling and Intelligent Call
Customising Your System 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001) 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) Customising Your Phone 4.1.2 Initial SettingsFull One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow) 4.1.3 Customising the Buttons Create or re-arrange a DDI/CLIP key.
To a pre-set party by going off-hook (Pickup Dialling)
You can make an outside call simply by going off-hook if you pre-assigned a telephone number.

Dial 742.

desired party s no.
Enter the desired party s number (max. 24 digits).

C.Tone Dial #. On-hook.

To set/cancel
Set Cancel C.Tone On-hook.

Dial 74.

Dial 1 to set or 0 to cancel.
You can set or cancel this feature by simply pressing the Pickup Dialling button. If set, the button light turns red. To call another party, dial the desired party's phone number before the pre-set line is connected. (Default: 1 second) " " can also be stored as a digit. If there is a new message which is not yet replayed, the Pickup Dialling feature does not work.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a Pickup Dialling button.
Using a quick dialling number (Quick Dialling)

quick dialling no.

Off-hook. Enter quick dialling number.
The quick dialling number is determined by system programming. Consult your dealer. Make use of "Quick Dialling" in 5.3.1 Directory.

To a Phantom extension

You can call extensions associated with a Phantom extension. The call arrives at all extensions who have the corresponding Phantom extension button.
To call to a phantom extension

(Phantom)

phantom extension no.
Press Phantom or enter phantom extenison number.

To answer

Off-hook or press Phantom.
The Phantom extension button light shows the current status as follows: Off: Idle Red on: You are calling a phantom extension. Flashing green: Incoming call To set ringing or not, refer to "Customising Your Phone".

Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a Phantom extension button.

Redial

This is convenient when calling the same external party again. Redialling the last number you dialled Saving the number and redialling Up to 24 digits can be programmed and redialled. The line access number is not counted as a digit.
Automatic Redial: This is a special feature for the digital proprietary telephones, that provides automatic redialling of the last dialled, saved number or outgoing call log, if the called party is busy. If the Last Number Redial, Saved Number Redial, Outgoing Call Log operation or Notebook function is performed handsfree, the telephone set will hang up and try again after a predetermined period of time. Detailed operations for redialling the last deialled or saved number are shown below. To redial using the Outgoing Call Log, refer to 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 Using the KX-T7436/Using the KXT7235.
Customising Your Phone 4.1.2 Initial SettingsFull One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow)
Redialling the last number you dialled (Last Number Redial)
Off-hook. Press REDIAL or dial #.
To dial automatically (Automatic Redial)

REDIAL SP-PHONE

Press SP-PHONE. Press REDIAL or dial #.
To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9, or # button.
Saving the number and redialling (Saved Number Redial)
The saved number is programmed until another number is stored.

To save

DPT PT
During a conversation or while hearing a busy tone

(Save)

Press STORE.

Press Save.

Press SP-PHONE.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a SAVE button.
When the Dialled Line is Busy or There is No Answer
Leaving a message waiting indication Joining an existing call
Reserving a busy line Completing a call to a busy party on an ISDN line Sending a call waiting tone
Reserving a busy line (Automatic Callback Busy)
You can set the telephone to receive callback ringing when a dialled line becomes idle. When you answer the callback ringing: For an outside call: The line is seized. For an intercom call: The called extension starts ringing automatically.
While hearing a busy tone C.BCK

Press C.BCK or dial 6.

C.Tone On-hook.

C.Tone Press Voice or. Talk.

For ring-calling

After dialling Tone

Press Tone or

If the called party uses a single line telephone, only Ring-Calling is available. You can switch the desired calling method only once during a call.
Customising Your Phone 4.1.2 Initial SettingsIntercom Alert Assignment Which way do you prefer to receive an intercom call?
Changing the dialling mode from pulse to tone (Pulse to Tone Conversion)
To access services such as computer telephone services, Voice Mail, etc., that require a tone, you can temporarily change the dialling mode from Pulse to Tone.
After the line is connected

Enter desired number.

Integrated Services Digital Network (ISDN) Service Access
You can reach the ISDN Key Pad Protocol Service from your extension. The service depends on the contract with your telephone company.
If your telephone has an ISDN SERVICE button

(ISDN SERVICE)

Press "ISDN SERVICE" button.
If your telephone does not have an ISDN SERVICE button

ISDN Service no.

Press FWD/DND button. Enter ISDN Service number (max. 32 digits). Press FWD/DND button.

Dial 729.

ISDN Port no.
Enter ISDN Port number (1, 2 or 3).
Enter ISDN Service number (max. 32 digits).

Wait for 5 seconds.

At the end of the procedure, a voice prompt tells you that the acceptance of the service is completed depending on each Integrated Digital Services Network.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange an ISDN SERVICE button.
To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
This feature is possible if an optional card KXTD61291 is installed in the main unit. This feature allows an outside caller to access specific system features as if the caller is an extension in the system. The caller can have direct access to features below. Placing an incoming call to extensions such as (1) Extension (2) ISDN extension (3) Hunting Group (4) Phantom extension (5) External pager (for Trunk Answer From Any Station [TAFAS]) (6) Voice Mail extension. The caller also has the option of dialling the route for an extension using 1 digit number (DISA Automated Attendant (AA) number) via DISA calls. Calling an external party. Setting or cancelling the "Call Forwarding to CO Line, All Calls" feature. Call forward to outside line ("Call Forwarding to CO Line, All Calls" and "Call Forwarding to CO Line, No Answer") in accordance with preselected CLIP and DDI/MSN numbers. An outgoing message (OGM) greets the caller and gives information about how to access an extension. You do not need the operator's assistance. You may not be able to access the features without a DISA user code depending on the security mode. Non Security Mode: Any caller can make outside or intercom calls. Trunk Security Mode (Default): A pre-assigned DISA security code must be entered to make outside calls. All Security Mode: A pre-assigned DISA security code must be entered to make both outside and intercom calls. This prevents the caller from making unauthorised calls. However, when making an outside call by Call Forwarding to Outside (CO) Line, the call is allowed (exception). Ask your manager for the mode assigned to your system. An optional voice message card KX-TD61291 is required to enable DISA function. This feature is available only for DTMF (Touch Tone) telephone user. The outside-outside line call is only available when the DISA call is made with an ISDN line. However, when calling to an external party by the Call Forwarding to CO Line feature, the call is allowed exceptionally even if the DISA call is made with an analogue CO line.

When you enable the Outside-Outside Line Call feature of DISA function, if a third party discovers the password (a DISA User Code) of the system, you have a risk that they will make illegal phone calls using your telephone line, and the cost may be charged to your account.
To prevent this problem from occurring, we strongly recommend the following points: 1: Carefully maintain the secrecy of the password. 2: Specify a complicated password with several digits. 3: Change the password frequently (at least once per month).
Be sure to assign Intelligent Call Handling table beforehand. Otherwise, outside callers cannot access DISA. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your manager for a detailed assignment.

Calling an extension

Any Outside Telephone
In Non Security Mode or Trunk Security Mode

DISA phone no.

DISA OGM Enter DISA phone number. Enter the desired extension number.

In All Security Mode

DISA OGM Enter DISA phone number.

DISA user code

D.Tone Enter pre-assigned DISA user code (4-10 digits).
Enter the desired extension number.

In Non Security Mode

DISA OGM Enter DISA phone number. Enter line access number (9 or 81-84).

D.Tone

Enter phone number of the external party.

In Trunk Security Mode

Enter line access number (9 or 81-84).
D.Tone Enter pre-assigned DISA user code (4-10 digits). D.Tone
D.Tone Enter phone number of the external party.
*1: If you dial a wrong DISA user code, dial and try again from this point. If you enter a wrong DISA user code 3 times, the line will be disconnected automatically. In case a destination of Intercept Routing is not assigned, the call which was made by DISA function will be disconnected automatically when it is over a programmed time period. If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing 1 digit number (0-9) according to the outgoing message. You can select either to direct a call to the pre-programmed Intercept Routing destination or to disconnect it without respect to the pre-programmed Intercept Routing destination (default: direct the call to the pre-programmed Intercept Routing destination) when a caller dials nothing for the pre-determined period of time (default: 5 s later) after hearing DISA OGM. System Programming is required. Consult your dealer.
To start a new conversation
To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone
D.Tone Dial. Enter desired number.
Enter a line access number (9 or 81 to 84) as the first digit when calling an external party.
Setting or cancelling the "Call Forwarding to CO Line, All Calls" feature

During a Conversation

Call Duration
You can see the call duration during the conversation.
To view the call duration*

During a conversation

<Display example>

CO02 00:03'30

Press CO.
Extension Features Call Log LOG

STA Speed SYS Speed

* A digital proprietary telephone users may change the displayed message as follows by pressing the CO button.

<KX-T7230>

<KX-T7433/KX-T7436/KX-T7235>

Holding a Call

Holding One-touch dialling with automatic hold Denying other people the possibility of retrieving your held calls Holding in a system parking zone If a call is not retrieved within a specified time, you will hear an alarm as a reminder. If a call is not retrieved within fifteen minutes, it is automatically disconnected.

Holding (regular)

To hold
C.Tone Press HOLD. On-hook.

Press Recall.

Dial 50.
ISDN Extn. During a conversation

Press R key.

If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions connected to the same ISDN extension port.

To retrieve a call

At the holding extension

Press CO or INTERCOM.

For an outside call from another extension
C.Tone Off-hook. Press CO. Talk.
For an intercom call from another extension

holding ext no.

C.Tone Enter holding extension number. Talk.

Dial 51.

held line no.
C.Tone Enter held line number (1-6). Talk.

Dial 53.

ISDN Extn. At the holding extension
The CO or INTERCOM button light shows the current status as follows: Flashing green: Your held call Flashing red: Another extension's held call A single line telephone user can hold either an intercom call or an outside call at one time. A digital proprietary telephone user can hold an intercom call and multiple outside calls. To hold multiple intercom calls, use the "Call Park" feature.
One-touch dialling with automatic hold
You can dial to a third party with holing the present call.
(One-Touch Dialling with Auto Hold)
Press One-Touch Dialling with Auto Hold.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a One-Touch Dialling with Auto Hold button.
Denying other people the possibility of retrieving your held calls (Exclusive Call Hold)
Only the held extension can retrieve the call.

HOLD HOLD

Press CONF.

To return
While the others are talking
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a Conference button.
Saving a Number (Notebook Function)
You can store a desired outside phone number in memory during a conversation or while on-hook. You can dial the stored number easily.

To store

During a conversation with an outside party or on-hook status
AUTO DIAL STORE AUTO DIAL STORE
Enter phone number. (max. 24 digits)
To dial automatically (Saved Number Redial)
You do not have to store a line access number before the phone number. An outside line is automatically accessed. " " and "#" can also be stored as a digit.

2.4.10

You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. There are 2 types of mute as follows: Handset Mute: During a conversation using the handset. This function is available for the KX-T7400 series telephone users only. Microphone Mute: During a conversation using the microphone.

Press MUTE.

The AUTO ANSWER/MUTE or VOICE CALL/MUTE button light shows the current status as follows: Flashing red: Mute Off: Normal
Letting Other People Listen to the Conversation (OffHook Monitor)
You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset.
This feature is only available during a conversation using the handset. The SP-PHONE button light shows the current status as follows: On: The voice is heard through the speaker. Off: The voice is heard through the handset.
Using ISDN Additional Services
Transferring a Call from ISDN Line to ISDN Line (ISDN Call Transfer)
You can transfer your calls to an ISDN line without occupying the CO lines.

ISDN Call Hold

You have to let the central office hold a call from an ISDN line as the first step to use the ISDN Call Transfer service or the ISDN Conference service. ISDN Call Hold enables you to hold a call, and to make a call to other external party using only one channel of ISDN (BRI) line.

To transfer

During a conversation through an ISDN line

C.Tone D.Tone Dial 5.

Enter phone number. Talk. On-hook.
C.Tone Press R key. Dial 5. D.Tone
The availability of this feature is depending on the contract with your telephone company. System programming is required. Consult your dealer. It is impossible to seize any other CO line during ISDN Call Hold. After completing the ISDN Call Transferring service, the CO line will be released. You cannot return to the held call. If you go on-hook except for while hearing ringback tone or during a conversation with the third party, ISDN Call Hold will be canceled and the system will hold the call. To return to the conversation before the destination answers, press TRANSFER (DPT), Recall (SLT), or R key (ISDN Extn.). It is possible to make a call by using One-Touch Dialling. If the dialled number starts with 0, 81, 82, or 83, these numbers will be disregarded automatically, even in the case that it is not a line access number. If your extension has been restricted, you might not be able to transfer a call to an external party. Restricted will be displayed, and you will hear reorder tone. Least Cost Routing (LCR) will not be applied to the call dialled after 5. The number dialled after 5 will not be recorded to Station Message Detailed Recording (SMDR). The charge fee will be counted inclusively as the original call you made or you receive.

Before Leaving Your Desk

Recording, replaying, or deleting Outgoing Messages Setting or canceling the Built-in Voice Message function Leaving, replaying, or deleting voice messages This function is only available if an optional card KX-TD61291 is installed in the main unit KX-TD612. Installing this optional card enables you to use these features. Internal/External (Intelligent Call Handling 1:1) callers forwarded to your message box can leave their messages in it. External callers guided by company outgoing messages can leave their messages in the company (operator) message box. (Refer to 3.2.3 Recording Company Greeting Outgoing Messages.) Replay or delete the recorded messages from your extension. A password is necessary for remote replaying or deleting through CO lines. The Direct Message function: Allows you to leave a voice message in other extension's personal voice message box, even if the extension has not been set to forward an incoming call to its personal message box, or has not recorded any OGM. Extension/Company OGM: Used for the greeting message or guidance when you cannot answer the incoming calls. (Refer to 3.2.3 Recording Company Greeting Outgoing Messages) Timed Reminder OGM: Often used as a wake-up call which is played when answering the Timed Reminder alarm. Each extension can record 1 Timed Reminder OGM. (Refer to 2.8.1 Setting the Alarm (Timed Reminder)) You can also play back the recorded message for confirmation. Call Log You can refer the call log. Up to 128 call information can be logged. This is owned jointly with the Call Log Incoming. As for the call information of the Built-in Voice Message, the call information will be logged per calling even when the several calls from the same telephone number. However, the oldest call information will be overwritten by the 129th call regardless of the ordinary call log or that of the Built-in Voice Message. (Refer to 2.10.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only])
Be sure to assign the Intelligent Call Handling table beforehand. Otherwise, outside caller cannot access the company message box. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your dealer for detailed assignment. When the call information of the Built-in Voice Message is overwritten, the voice message itself is deleted at the same time. If you set the Voice Mail feature, the functions of the Built-in Voice Message (BV) will be disabled except for the following. (1) Company Greeting OGM for DISA feature (2) Recording, replaying, or deleting Company Greeting OGM
Only the operator is possible to replay/delete the voice messages stored in the company message box. (Default: Operator=Jack 1-1) Only 1 call can have access to 1 voice message resource. When someone is recording a message or OGM with the same resource, your access will be rejected and you will hear a reorder tone/warning tone (when using SOFT key on digital proprietary telephone). The LED indicator of the MESSAGE button is lit red, if there are any voice messages not yet heard. If a call fails to have access to the voice message box, with an internal call, the extension will ring, with an external call, the extension assigned in system programming will ring. Ask your manager. You can choose the total recording time for the Built-in Voice Message feature (including OGM such as OGM for Built-in Voice Message, UCD message and Timed Reminder message) out of 60 minutes/30 minutes/20 minutes. (Default : 30 minutes) Ask your dealer. When the rest of recording time becomes less than 5 minutes, Voice Msg Full will be displayed, and you will hear dial tone 6 when going off-hook.

To replay the message which is not yet heard
When the MESSAGE button is lit.

Press MESSAGE.

If you go off-hook, dial tone 5 will be heard.
If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for DPT with display user only).

To replay the message

Press SHIFT until NEW or OLD is displayed.

1: 2 INFO DEL P L AY EL

Press NEW or OLD.
Rotate Jog Dial until the desired message is displayed.

Press PLAY.

You can stop replaying a message by pressing the "MENU" key during the replay.

To replay all messages

DPT/SLT PT

Dial 723.

Listen to the messages.
If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for DPT with display user only). In call log function, if the call log entry of the voice message is overwritten, the voice message itself is deleted at the same time. Pressing the PLAY key during replay enables you to replay the same message again.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a MESSAGE button.
To replay/delete the messages from the outside
Any Outside Telephone PT 1

OGM C.Tone Voice Message

To replay the MSG from the beginning To go to the next MSG To delete the MSG To go back to the previous MSG Dial 1-3 or 9 while confirming the message.

Dial the system.

Enter the Voice Message Access Code during OGM.

Confirm the messages.

You can enter a Voice Message Access code while you are hearing OGM for company message box or one for personal message box. If you enter a wrong Voice Message Access code, the line will be disconnected immediately. If a voice message is not recorded, the line will be disconnected automatically. When the replay ends, the line is disconnected automatically. Even though you delete a voice message from the outside, the call log entry cannot be deleted. If you did not enter a Voice Message Access code while hearing an OGM and the rest of recording time of the BV resource is 0, after the OGM was replayed to the end an outside calls rings at the extension in the order of priority described below: Operator 1 > Operator 2 > Manager > Jack 1-1

To delete a message

1: 2 INFO DEL EL P L AY
C.Tone Press DEL. On-hook.
Pressing the "DEL" key during replay stops the replay and deletes the message.
To delete all messages of a personal message box at once

Dial 724.

Forwarding Your Calls (Call Forwarding)
Setting or cancelling the Call Forwarding features Call forward to outside line ("Call Forwarding to CO Line, All Calls" and "Call Forwarding to CO Line, No Answer") in accordance with pre-selected CLIP and DDI/MSN numbers You can have your incoming calls forwarded to a specific destination. An internal destination may be an extension or a hunting group. All Calls: All calls are forwarded to another internal destination. Busy: All calls are forwarded to another internal destination when your extension is busy. No Answer: All calls are forwarded to another internal destination when you do not answer the call. Busy/No Answer (BSY N/A): All calls are forwarded to another internal destination when you do not answer or when your extension is busy. To Outside Line (CO Line), All Calls: All calls are forwarded to an external party. You can also restrict calls to forward. Each extension can assign calls from specific caller's number (CLIP) or calls to your specific DDI/MSN number to apply this forwarding function. Some extensions may be restricted. To Outside Line (CO Line), No Answer: Calls to your extension will be forwarded to an external destination when you do not answer the call in a pre-assigned time. You can also restrict calls to forward. Each extension can assign calls from specific caller's number (CLIP) or calls to your specific DDI/MSN number to apply this forwarding function. Follow Me (From): If you forget to set "All Calls" to be forwarded before you leave your desk, you can set the same functions from the destination extension. By ISDN Line: All calls are forwarded to an external party by ISDN line in one of the following conditions Unconditionally (Call Forwarding unconditional [CFU]) When you do not answer (Call Fowarding No Replay [CFNR]) When you extension is busy (Call Forwarding Busy [CFB]) Some extensions may be restricted. You can set your mailbox (VPS) or mobile telephone as the forwarding destination.

(1/2) EXT OGM PLAY1/2

EXT OGM REC

(1/2) EXT OGM REC

EXT OGM DEL

(1/2) EXT OGM DEL

Extrn BGM On/Off

Ext-BGM On/Off

Message Off

(ext) MSG Off

Message On

(ext) MSG On

Night Auto/On/ Off

(0-2) Night Mode

Page-E ANS

Page-GRP ANS

Paging External Paging Group
Page Extrn (0-8) Page GRP 0-8
Page to all or a particular extension group. Refer to 2.7.1 Paging.
Display (KX-T7436/KX-T7235) Parallel On/Off
Display (KX-T7431/KX-T7433) 1/0
Feature Description Set whether a single line telephone connected in parallel will ring (On) or not (Off) when receiving a call. Refer to 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone).

(1/0) Parallel

* The message is shown for the operators only.
Call Forwarding/Do Not Disturb feature: You can also access the Call Forwarding and Do Not Disturb features. Go off-hook and press the FWD/DND button. You will see the following displays. For their operation, see the respective operating instructions. The KX-T7436 and the KX-T7235 users only use this display operation.
FWD/DND Cancel (0/ /ext) DND FWD-All Calls (ext) FWD-Busy (ext) FWD-No Answer (ext) MENU PREV NEXT FWD-BSY/NA FWD-CO Line FWD-From FWD-From Cancel FWD-NA-CO Line MENU PREV (ext) (dial) (ext) (ext) (dial) NEXT

2.11.1

Accessing the Internet (Internet Access)
Integrated Services Digital Network
You can connect to the Internet as the configuration on the right side. KX-TD612 can work like an ISDN modem. But, the functions are restricted compared with an ISDN modem. For example, only the typical connection protocol to the Internet (PPP protocol) is supported, and the communication speed is not assured. For detailed information, consult your dealer.
Internet Service Provider

Operator Operation

Section 3 Operator Operation
This chapter shows the operators how to control the extensions or the system. Your system supports up to 2 operators.

Extension Control

Switching Level of Service
You can switch either primary or secondary level of service for each extension.

Primary

Secondary Enter extension number. C.Tone On-hook.

Dial 79.

Dial 1 for primary or 3 for secondary.

COS Primary ext

Rotate Jog Dial until COS Primary or COS Second is displayed.
COS Primary COS Second MENU
Rotate Jog Dial until COS Primary or COS Second is at the arrow.

OGM OGM

REC DEL

1-9 1-9

Rotate Jog Dial until CM OGM REC is at the arrow.

OGM no.

C.Tone Enter OGM number (1-9). Record message. On-hook.

Dial 712.

Enter OGM number (1-9).

Record.

To replay OGM for outside incoming calls

P L A Y 1-9 REC 1-9

Press SHIFT until "FEAT" is displayed.

Press "FEAT".

Rotate Jog Dial until "CM OGM PLAY" is at the arrow.

Press "SEL".

C.Tone Enter OGM number (1-9).

Dial 2.

Confirm a message.
To delete OGM for outside incoming calls

CM OGM DEL COS Primary

1-9 ext
Rotate Jog Dial until "CM OGM DEL"is at the arrow.
C.Tone Enter OGM number (1-9). On-hook.
Using the ANSWER/RELEASE Button [KX-T7441 only]
The ANSWER and RELEASE buttons on the Console are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls to the paired telephone. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.

DPT & T7441

Press ANSWER.

To transfer a call

During a conversation with the headset or hands-free mode

The party answers.

Enter desired number or press DSS.

Press RELEASE.

To transfer an outside call to an extension with one-touch

Press DSS.

Press RELEASE. The other party is placed on hold and the destination extension is called immediately.
Printing the System Working Report
The system working report contains the following: The number of incoming calls and answered calls The percentage of answered calls versus all incoming calls The number of accesses requested and successful calls The percentage of successful calls versus tries The average call duration This report can also be printed out by the manager.

Print Clear

Dial 794.
Dial 1 to print or 0 to clear.
***************************************************** * System working report * ***************************************************** [1] Date of record Start : 1. JAN. 2000 7:23 End : 1. JAN. 2000 12:37 44
[ 2] Incoming calls CO Incoming calls Answered calls
This is not available for a SLT which is in the XDP connection.
Customising Your Phone & System
Section 4 Customising Your Phone & System
This chapter shows you how to customise your individual telephone or system according to your needs. Find the desired setting and programme as necessary.
Customising Your Phone (Station Programming)
If you use a Panasonic digital proprietary telephone (e.g. KX-T7436), you can customise your telephone functions. For example, you can change the initial settings or button functions according to your needs. If you change your desks and the extension line, clear all settings first. The old settings will remain in the previous extension user's memory.

A Using the Jog Dial n n

until A is displayed.

until n is displayed.

Using a soft button.

Using the SELECT button.

Date and Time Set (000)
After setting the current date and time, the digital proprietary telephone displays the current date and time while on-hook. Default : 1 Jan '02 TUE 00:00

Dial 000.

Enter day (1-31). Press.
Select month (Jan-Dec). Press.

Enter year (00-99).

Press.
Enter hour (00-23). Press.
Select day Press STORE. Press NEXT. of the week (SUN-SAT). To end

minute

Enter minute Press STORE. (00-59).
After changing the desired entries, you can press the STORE button. You do not have to perform the rest of the steps. The clock starts immediately after the STORE button is pressed. You cannot leave an entry empty.
System Speed Dialling and Intelligent Call Handling Number Set (001)
You can store the phone number of up to 700 for 2 functions Default : No entry System Speed Dialling Number (000 499): You can store the phone numbers of up to 500 frequently dialled numbers (max. 32 digits). Intelligent Call Handling Number (000 699): Intelligent Call Handling distributes an incoming outside call to a specific extension/group in accordance with DDI/MSN number provided by Integrated Service Digital Network (ISDN) or caller's number (CLIP). Up to 500 CLIP numbers (000 499) and 200 DDI/MSN numbers (500 699) can be stored. CLIP number of a caller is analysed prior to DDI/MSN number. Searching order is from the lowest to the highest among 000 699. Consult your manager.

Dial 001.

location no.
Enter phone number Enter location number (000-699). (max. 32 digits). 000-499: speed dial no. 500-699: DDI/MSN no.
Make use of "System Speed Dialling" in 5.3.1 Directory. If the desired number is more than 32 digits, divide the number and store it into 2 or more speed dial numbers. , #, FLASH, PAUSE, SECRET (INTERCOM) and (CONF) can also be stored. If you do not want to display the stored number, press the SECRET (INTERCOM) button before and after the numbers you wish to conceal. If you store an external party's number, you should first store a line access number (9, 81 to 84). If you need to enter an account code, you can enter the specified account code before the line access number. <Example>
You can assign CLIP and DDI/MSN numbers at System Speed Dialling locations 000-699. CLIP numbers can be assigned at the location 000-499. DDI/MSN numbers can be assigned at locations 500-699. We recommend that wild card numbers for CLIP be stored starting at location 499, and then 498, 497, etc. That is, go backwards numbers starting from 499. We recommend the preceding because if you assign the wild card number "9012 " at location 000, then all calls that start with "012" will be processed according to that routing even though you assign "9-0123456789" at another location. This is because the CLIP or your DDI/MSN number is analysed sequentially from 000 to 699. When you assign a wild card, be sure to enter the whole number. For example, when the telephone number has 10 digits and you want to assign an area code as the wild card, assign "9-012 ". ("012" is an example of an area code.) If you assign a wild card number at the locations 000-499, the name assigned in 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) will not be displayed when receiving the call. (Refer to 2.10.2 Recording a Call Log [KX-T7433, KXT7436, KX-T7230, KX-T7235 only]. ) Up to 60 handling table numbers of Day/Night mode can be assigned for each 700 System Speed Dialling and Intelligent Call Handling number. The receiving pattern can be assigned for each handling table number. Intelligent Call Handling table number 61 and 62 are reserved to handle calls which the system cannot analyse. Be sure 61 (for day mode) is assigned to at least 1 extension and 62 (for night mode) is assigned to at least 1 extension. The destinations of 61 and 62 cannot be a floating extension, a phantom extension, or a voice mail extension. The System Speed Dialling/Intelligent Call Handling numbers are used for the call identification. For proper operation, a hyphen must be inserted after the line access number. Additionally, the area code must be stored always (even for local numbers in the same area). Up to 24 DDI/CLIP keys can be located at a CO button on a digital proprietary telephone. DDI/CLIP key is provided in accordance with CLIP and DDI/MSN call handling. Both of answering and making calls are possible with DDI/CLIP keys. Making a call with DDI/CLIP key is available for System Speed Dialling numbers stored in location 000-499. It is possible to make the ringing tone of each DDI/CLIP key distinctive. This allows the user of DPT without display to discriminate the caller of the incoming call. Refer to 4.1.3 Customising the Buttons.