The ISDN2 system for the small office.

KX-TD612E

A big improvement in your telecommunications doesnt have to mean installing a big system. The new KX-TD612E brings you all the benefits of the latest ISDN2 technology, without the expense of a system larger than you really need. With 12 extensions, four ISDN2 channels and the option of 2 further ISDN2 channels, the KX-TD612E gives you more flexibility and more efficiency, without costing you more than you want to pay. And of course, because its from Panasonic, you can depend totally on the KX-TD612E, for quality, reliability and functionality. Panasonics experience in business and consumer products goes back many years. We understand the small office and the home office, so we design and build products which help to make your business more efficient, your working life less stressful, and your hard work more profitable. The KX-TD612E is the latest in a long line of successful telephone systems, and one designed specifically to give you advanced ISDN2 capability at a minimum cost. Get more from your phone system ISDN2 phone lines give you access to the digital network, for faster and more effective communication. And with the KX-TD612E you have more flexibility in the way you take advantage of the benefits ISDN2 has to offer. Whether you connect your ISDN2 lines to compatible fax machines, modems, or even video telephones, data transfer will be noticeably quicker, saving you time and money, and increasing your business efficiency. The power of the voice Voice processing is the most efficient way to handle telephone system traffic and internal communication needs. KX-TD612E can bring any small business or home office the very best of modern telecommunications products, using ISDN2 telephony, for maximum efficiency at a minimum cost. Small business, big benefits Now you dont have to be a big business to benefit from ISDN2, voice processing and CTI. And with the KX-TD612E, you dont have to have a big system or a big budget to acquire them. The KXTD612E is compatible with the Panasonic Desktop Telephone Assistant (DTA) CTI software package. The DTA is supplied separately but enables your IT network and telephone system to work together. For more details please ask for the DTA brochure. Computer telephony inyegration The integration of telephony with computers is the next big step in telecommunications. Computer Telephony Integration (CTI) helps to increase efficiency and improve customer service, through linking your calls with your customer information database. For example, field sales representatives can phone in sales information at any time of day or night; customers can place orders even when the office is closed; information can be provided 24 hours a day through pre-recorded messages; calls can be recorded and transcribed later and much, much more. With the voice processing capabilities of the KX-TD612E, you can record, send and retrieve messages, 24 hours a day, 7 days a week, worldwide. Which means you can improve your sales efficiency, marketing, customer service and handling of human resources.
KX-TD612E connection diagram
Optional Features: Call logging/management interface Door phone/door opener External paging Headset operation Loud ringing bell

Specifications

System Components KX-TD612E Control Unit KX-TD61280E ISDN2 Card KX-TD61281E Analogue Card KX-TD61260E Doorphone Card KX-T30865E Doorphone Unit Maximum Capacities ISDN2 Channels Extensions Doorphones Door Openers System Speed Dials Personal Speed Dials Least Cost Routing Carriers (12 using XDP) ISDN2 circuits (2 channels each) XDP available on first four proprietary digital key telephones Allows visitors to announce their arrival Electronic lock needs to be provided Accessible from any extension Accessible by individual extensions 1 direct and 8 indirect Max. per System 1 Additional Information Initially configured for 4 ISDN2 channels and 8 extensions, max. 8 keyphones max. 4 for simple telephones (fax, credit card verifier, modem etc.) max. 1 ISDN SO-BUS Provides 2 additional ISDN2 channels (lines) or 1 SO-BUS Provides for 1 analogue telephone line In-built doorphone interface permits connection of a doorphone and door release. With a KX-TD61260 card a maximum of 3 doorphone/release connections is possible

Handsets

Model Description FF keys 24 One touch keys 24 Dual colour LEDs Message LED Alphanumeric display Handsfree speech
CONNECTING YOUR BUSINESS WITH TOMORROW
KX-T7420E KX-T7425E KX-T7431E KX-T7433E KX-T7436E
Digital 12 Key Handsfree Digital 24 Key Handsfree Digital 12 Key Handsfree Display Digital 24 Key Handsfree Display Digital 24 Key Handsfree Large Display

The ISDN2 system for the small office
The design and specification of the products is constantly changing in the interest of improvement. Whilst every care is taken in preparing this brochure some changes may occur after publication. Please check with your Panasonic dealer for details.
Panasonic Business Systems UK Willoughby Road, Bracknell, Berkshire RG12 8FP www.panasonic.co.uk
The KX-TD612E. ISDN to your desk and control at your fingertips.
Multi function Alpha numeric LCD providing simple key access to: q Incoming callers name and number (CLI required) q Call log last 128 incoming outgoing calls can be recalled and redialled (CLI required) q Alpha tagging of exchange lines q Call duration q Message Waiting, Absent Messages, Feature Set q Calling Extension Name Menu screen prompts q System/personal speed dials/user selected functions q Extension lists q Feature access q System guidance Red and green lamp status q Visual indication of lines or extensions showing line and/or extension status ie. held, busy, free, etc Handsfree speech/ on hook dialling q Integrated speaker permits receipt of paging announcements as well as handsfree working Auto dial q Maximum of 500 pre-programmed system speed dial numbers q Automatic redial Jog control q Easy to use jog control q Adjust handset, speaker ringer volume q Adjust LCD contrast q Search through speed dial q Search through menu options Message lamp q For internal message indication Auto answer q Handsfree answering of intercom calls Other handset features q 10 personal speed dial numbers q Headset compatible q Wall mountable q XDP
Voice processing capability
There is a choice of Panasonic voice processing solutions which can be integrated with the KX-TD612E, through the installation of a Voice Mail Card or one of our voice processing models. Voice processing is an important part of any telephone system. It ensures all calls are answered promptly and none are lost. And it puts an end to illegible scribbles on scraps of paper, with all messages being accurately recorded. Voice processing offers the following benefits: Holiday setting capability Callers during holidays or off-peak periods can still receive suitable help, when the system is programmed to handle their calls appropriately e.g. with auto attendant rather than voice mail. Automatic fax transfer The system automatically sends fax calls to the designated fax extension, eliminating the need for a dedicated fax line. A second fax extension can also be designated to handle overflows. Enhanced integration The following enhanced facilities are available when integrating Panasonic voice processing systems with KX-TD612E: Auto configuration KX-TD612E automatically forwards all extension information to the voice mail, making installation simple. Live call screening* Monitors incoming calls so you can decide whether or not to take the call. Two-way recording* Any extension user can record a conversation in his or her mailbox, simply by pressing the relevant key. Two-way transfer allows the extension user to record a conversation in someone elses mailbox. Intercom paging* Allows paging announcements through proprietary telephones, to alert an extension user of a call for them. Caller ID Intelligence (KX-TVP50 only) Callers can be routed by telephone number to a specified extension or service, be announced by name, or by number.

ISDN2 flexibility and expandability
KX-TD612E starts with four ISDN2 channels and 12 extensions as standard, with the option of expanding to a maximum of six channels. This gives you huge flexibility in the choice of equipment you wish to connect including an ISDN2 line to your desk, and offers sufficient expandability to accommodate the growth of most SOHO businesses. Parallel Connection One extension number can have a PC, modem, fax, cordless, answerphone or other single line device attached. Trunk Conferencing Conference calls involving one internal and two external parties can easily be set up, enabling quicker decision making. Trunk Transfer External calls received by an extension can be transferred to an external number whether another office, another branch or a mobile phone. This greatly enhances customer service and customer satisfaction. Automatic Route Selection/Least Cost Routing To reduce costs, the system chooses the most cost effective network for the outgoing number dialled. Up to nine different carriers can be connected to the KX-TD612E. Door phone/door opener The system can interface with up to three door intercoms and door contact closures, for remote operation of electronic door locks, to increase office security.
CTI compatibility The KX-TD612E is CTI (Computer Telephony Integration) compatible for use with the Panasonic Desktop Telephony Assistant software. Speed dial Up to 500 numbers can be programmed into the system for speed dialling. Analogue line option Even with all the advantages that ISDN2 offers, it can be useful to have the choice and flexibility of an analogue alternative. The KX-TD612E offers an analogue line option so that you can enjoy the speed of ISDN2 for data transfer, downloads, internet access etc. and the cost savings of analogue line rental. Multiple Subscriber Numbering and Direct Dialling In Each KX-TD612E extension can be called via its own direct dial number.
Voice mail specifications (optional)

KX-TD61291 Total recording time Recording time per mailbox Number of ports 1 hr KX-TVP50E KX-TVP100E KX-TVP200E 32 hrs 2 hrs (std) 18 hrs 4 hrs (with VP52) 5-100 mins Max. 2 Max. 32 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits 5-100 mins Max. 4 Max. 64 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits

5-60 mins Max. 2

5-100 mins Max. 4 Max. 1024 Max. 100 8-60 secs 1-30 days or unlimited 2-5 digits
Calling Line Identity Any proprietary key telephone with LCD can display an incoming callers telephone number, as long as CLI is available from the network. Call Forward to External Number Any extension can divert its calls to an outside number e.g. home, mobile or another office. Call Deflection Calls can be deflected to another number, another office or a mobile, without making any other channels busy. Extra Device Port (XDP) For greater capacity and flexibility when Key Phones are connected with basic telephones.
Number of mailboxes Max. 12 Number of messages (per mailbox) Max. 128 Personal greeting length (programmable) 1-15 mins Message retention (programmable) unlimited
A full range of handsets are available in both black and white
Extension numbering (programmable) 2-4 digits
Message waiting lamp (programmable) Keyphone only Keyphone only Keyphone only Keyphone only Maximum message length (programmable) 1-60 mins 1-6 mins 1-6 mins 1-6 mins
Activity reporting Mailbox List, Class of Service List, System Service Report, Call Account Report, Mailbox Usage Report, Memory Usage Report, Fax Call Report, Custom Service Report (not with VP50) No Activity Reporting from KX-TD61291 Voice Mail Card option

KX-T7420

KX-T7425

KX-T7431

KX-T7433

KX-T7436

Features marked * require a KX-TVP50, 100 or 200 and are not available with the KX-TD61291 Voice Mail Card option

Setting the Telephone According to Your Needs... 129
Setting the Alarm (Timed Reminder).... 129 Refusing Incoming Calls (Do Not Disturb [DND])... 131 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA).133 Denying the Paged Announcement (Paging DENY)... 134 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP). 135 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR]).... 138 2.8.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line Identification Restriction [COLR])... 139 2.8.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny). 140 2.8.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override Deny)..... 141 2.8.10 Turning on the Background Music... 142 2.8.11 Day/Night Service... 143 2.8.12 Checking the Day/Night Service Status... 145 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone). 146 2.8.14 Clearing the Feature Settings at Your Extension (Station Programme Clear).. 148 2.8.15 Identifying Malicious Callers (Malicious Call Identification [MCID]).. 149 2.8.16 Setting the Maximum Number of Busy Extension for a Hunting Group (Busy on Busy).. 150
2.9.1 2.9.2 2.9.3 2.9.4 2.9.5 2.9.6
Using User-supplied Equipment... 151
If a Doorphone/Door Opener is Connected.. 151 If a Host PBX is Connected... 155 If a Voice Processing System is Connected... 156 If CTI Service is Used.... 163 If an External Relay is Connected... 164 If a Second Ringer is Connected.... 165

2.10.1

Using the Display Proprietary Telephone.. 166
Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only]..... 166 2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only].. 168 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235.. 169
Accessing the Internet (Internet Access).. 182
2.11.1 Accessing the Internet (Internet Access)... 182

3 Operator Operation

3.1.1 3.1.2
Extension Control.... 184
Switching Level of Service.... 184 Changing the Settings.... 186
3.2.1 3.2.2 3.2.3 3.2.4 3.2.5

System Control.... 187

Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer).. 187 Turning on the External Background Music... 188 Recording Company Greeting Outgoing Messages... 189 Using the ANSWER/RELEASE Button [KX-T7441 only]... 192 Printing the System Working Report.... 193

1. Loosen the screw on the top front cover of the main unit.
The screw is attached to the front cover with springs so that it will not be lost.
2. Open the top front cover in the direction of arrow

Top Front Cover

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover
1. Reverse the steps above.

3 ISDN (BRI) Lines

To ISDN (BRI) port 1 and 2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors)
This diagram shows you a connection example including optional equipment.
1 Analogue CO Line (optional)

Car Batteries

External Music Source External Relay Amplifier Second Ringer Relay Speaker

Printer

Computer

12 Extension lines

Single Line Telephone KX-T7436 KX-T7433

Door Openers

Cordless Phone

KX-T7431

German type Doorphone

KX-T7440

Facsimile

Panasonic

VOICE PROCESSING SYSTEM KX-TVP50

Voice Processing System

: needs optional card.

Doorphones KX-T30865

Adding Another Telephone in Parallel (EXtra Device Port [XDP] )
A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections. EXtra Device Port (XDP) A digital proprietary telephone and a single line telephone Each telephone has a different extension number and can work individually. For more information, contact your dealer. Parallelled Telephone Connection Any digital proprietary telephone and a single line telephone These telephones share the same extension number. To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) in this manual.)
Three examples of the parallel connections are shown below. System programming is required to determine the type of connection. Consult your dealer.

Method 1

<Back of the KX-T7400 Series DPTs>

To single line telephone

To system
4-conductor wiring cord Connect pins A, B, H and L. 2-conductor wiring cord Connect pins A and B.
Note: Ensure the cords are inserted in the grooves to prevent damage to the connectors, for both wall mounting and desktop positioning. <Back of the KX-T7200 Series DPTs> To system To single line telephone

Single Line Telephone

Digital Proprietary Telephone

Method 2

Modular Socket
4-conductor wiring cord Connect pins H and L only. (A and B are not required.)
2-conductor wiring cord Connect pins A and B.

Method 3

Easy Dialling

With one touch button To a pre-set party by going off-hook Using numbers stored at your extension Using a quick dialling number Using numbers stored in the system To a phantom extension
This is convenient for frequently dialled phone numbers.
With one touch button (One-Touch Dialling)

(One-Touch Dialling)

Press One-Touch Dialling.
Customising Your Phone 4.1.2 Initial SettingsFull One-Touch Dialling Assignment Allow or cancel the one-touch operation while on-hook. (Default: Allow) 4.1.3 Customising the Buttons Create or re-arrange the One-Touch Dialling button and store the desired number, phone number, feature number, etc. To dial to a third party with holding the present call, refer to 2.4.2 Holding a Call One-touch dialling with automatic hold.
Using numbers stored at your extension (Station Speed Dialling)
You can store up to 10 numbers at your extension for your personal use.

To store a phone number

station speed dial no.
Enter station speed dial number (0-9).
Enter the desired number (max. 24 digits).

Dial 60.

Dial #.

On-hook.

Enter a line access number (9 or 81 to 84) as the first digit before an external party number.
" ", "#", PAUSE, SECRET and HYPHEN can also be stored as digits.
2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 storing the names and numbers for station speed dialling.

To dial

Off-hook. Dial 6.
Using numbers stored in the system (System Speed Dialling)
Up to 500 parties can be stored in the system. Refer to the directory in 5.3.1 Directory.

system speed dial no.

Enter system speed dial number (000-499).

Press AUTO DIAL or dial.

If a DDI/CLIP key is assigned to a flexible button on your digital proprietary telephone (DPT), you can easily make a call with this key. Up to 24 DDI/CLIP keys can be located on a DPT, and the key is linked to the location number of System Speed Dialling number. One System Speed Dialling number can be assigned per CO button. To make a call, press the DDI/CLIP key. More than one speed dial number can be used for long telephone numbers, if the number is divided when stored. <Dialling Example> If the number is divided and stored in system speed dial numbers 001 and 002:

AUTO DIAL AUTO DIAL

Press SHIFT until FEAT is displayed.

Press FEAT.

Rotate Jog Dial until MSG Off or MSG On is at the arrow.
Press SEL. MSG On: Leave MSG Off: Cancel

T7436/T7235

Cancel

Features

Press Features.
Rotate Jog Dial or press NEXT until the following is displayed.

Message Off Message On

(ext) (ext)

Enter extension number.

Press Message On to leave or Message Off to cancel.
To check and select the party

While on-hook

Press MESSAGE until the desired extension appears.
The extension number and name are shown in the received order. You can also select the party who left the voice message in your mail box of a voice processing system. Refer to 2.9.3 If a Voice Processing System is Connected. Single line telephone users will hear ring tone 5 as message waiting indication while onhook.
If the indication for the Built-in Voice Message is left at the same time, "Voice Message" will be displayed (for DPT with display user only). Refer to 2.6.1 Built-in Voice Message.

To call back

Press MESSAGE or dial 702.
SLT users can change the call back operation style by system programming (default: offhook). Consult your dealer. Dial tone 4 will be heard when going off-hook.
If the indication for the Built-in Voice Message is left at the same time, you will hear dial tone 5 when going off-hook. Pressing the MESSAGE button enables you to replay newly stored voice messages in the order of arrival. Refer to 2.6.1 Built-in Voice Message.
If the rest of recording time for the Built-in Voice Message feature becomes less than 5 minutes, dial tone 6 will be heard when going off-hook.
To clear all message waiting indications

Dial 700.

your extension no.
C.Tone Enter your extension number. On-hook.
Customising Your Phone 4.1.3 Customising the Buttons Create or rearrange a MESSAGE button.
Joining an existing call (Executive Busy Override)
You can call the party who is talking with another on the telephone or add a third party to your existing conversation.

To join

Intercom call Over
C.Tone Off-hook. Press corresponding CO. Talk.

C.Tone Talk.

Press Over or dial 3.
To disconnect one party and talk with another when one of these parties is an outside call

* When going off-hook using the MONITOR button, you have to lift the handset to talk to the other party.
Hands-free operation You can have a conversation in the hands-free mode with the SP-PHONE button. You can perform other tasks at the same time. Helpful hints for the hands-free operation Use your telephone in a quiet room for best performance. If the other party has difficulty hearing you, decrease the volume. If you and the other party talk at the same time, parts of your conversation will be lost. To avoid this, talk alternately. If the Incoming Call Log feature is available, you may confirm the caller's phone number and name before answering an outside call. Pressing the SHIFT button or " " displays the outside line number and either the outside line name or the name of the DDI/MSN number. <Example>
0111111111 John Thomas Extension STA Speed Features SYS Speed Call Log
CO01 Panasonic Extension Features Call Log STA Speed SYS Speed
The caller's information from your telephone company will only be sent to the pre-assigned extension. If a DDI/CLIP key is assigned to a flexible button on your digital proprietary telephone (DPT), the LED indicator of the key flashes green when receiving a call from the CLIP number, or with the DDI/MSN number, you assigned at System Speed Dialling and Intelligent Call Handling table. You can answer the call by pressing the flashing DDI/CLIP key.
Customising Your Phone 4.1.2 Initial Settings Preferred Line Assignment Incoming Select the seized line when going off hook. Intercom Alert Assignment Select the Calling method, either ring or the other party's voice. 4.1.3 Customising the Buttons Create or re-arrange a CO button or a DDI/CLIP key, and change the ringing tone for each CO button.
Answering Hands-free (Hands-free Answerback)
You can answer an intercom call without going off-hook as soon as the line is connected. You will hear the caller talking without the phone ringing.

Press AUTO ANSWER.

The AUTO ANSWER button light shows the current status as follows: On: Set. Off: Not set.
Answering a Call Ringing at Another Telephone (Call Pickup)
You can answer an incoming call that is ringing at another extension from your phone without leaving your desk. Extension Group An extension group is used for group paging and group pickup features. An extension can belong to several extension groups. The following types are available: Outside (CO) Call Pickup: Picks up an outside call. Group Call Pickup: Picks up a call within your extension group. Directed Call Pickup: Picks up a specified extension's call.

CO or Group

C.Tone Talk. C.Tone

Directed Call

Dial 4 for an outside call or 40 for group.

Directed

Dial 41 for directed call.

Group Call Pickup only

C.Pickup GRP
Press MODE until Feature Access is displayed.
Rotate Jog Dial until C.Pickup GRP is displayed.

To delete a message

1: 2 INFO DEL EL P L AY
C.Tone Press DEL. On-hook.
Pressing the "DEL" key during replay stops the replay and deletes the message.
To delete all messages of a personal message box at once

Dial 724.

Forwarding Your Calls (Call Forwarding)
Setting or cancelling the Call Forwarding features Call forward to outside line ("Call Forwarding to CO Line, All Calls" and "Call Forwarding to CO Line, No Answer") in accordance with pre-selected CLIP and DDI/MSN numbers You can have your incoming calls forwarded to a specific destination. An internal destination may be an extension or a hunting group. All Calls: All calls are forwarded to another internal destination. Busy: All calls are forwarded to another internal destination when your extension is busy. No Answer: All calls are forwarded to another internal destination when you do not answer the call. Busy/No Answer (BSY N/A): All calls are forwarded to another internal destination when you do not answer or when your extension is busy. To Outside Line (CO Line), All Calls: All calls are forwarded to an external party. You can also restrict calls to forward. Each extension can assign calls from specific caller's number (CLIP) or calls to your specific DDI/MSN number to apply this forwarding function. Some extensions may be restricted. To Outside Line (CO Line), No Answer: Calls to your extension will be forwarded to an external destination when you do not answer the call in a pre-assigned time. You can also restrict calls to forward. Each extension can assign calls from specific caller's number (CLIP) or calls to your specific DDI/MSN number to apply this forwarding function. Follow Me (From): If you forget to set "All Calls" to be forwarded before you leave your desk, you can set the same functions from the destination extension. By ISDN Line: All calls are forwarded to an external party by ISDN line in one of the following conditions Unconditionally (Call Forwarding unconditional [CFU]) When you do not answer (Call Fowarding No Replay [CFNR]) When you extension is busy (Call Forwarding Busy [CFB]) Some extensions may be restricted. You can set your mailbox (VPS) or mobile telephone as the forwarding destination.
Setting or cancelling the Call Forwarding features
To set (except "Call Forwarding by ISDN Line")
FENOH: Floating Extension Number of Hunting Group
For Follow Me, dial your extension number.
All Calls Busy No Answer Busy/No Answer Follow Me

extension no. or FENOH

No tone Tone OHCA Whisper OHCA C.Tone On-hook.

Dial 731.

Dial 0 to 3 as you desire.
You can set or cancel the Call Waiting features by simply pressing the Call Waiting button. Pressing this button changes the features as follows:
Tone OHCA Whisper OHCA No tone
If the Call Waiting tone, OHCA or Whisper OHCA is selected, the button light turns red. To answer a Call Wating, refer to 2.4.7 Answering a Call Waiting. Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a Call Waiting button.
Denying the Paged Announcement (Paging DENY)
You can refuse any paged announcement sent through your speaker.
Deny Allow C.Tone On-hook.

Dial 721.

Dial 1 to deny or 0 to allow.
You can deny or allow this feature by simply pressing the Paging Deny button. If denied, the button light turns red.
Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a Paging Deny button.
Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP)
Presenting CLIP/COLP assigned per a ISDN (BRI) port
Presenting CLIP/COLP assigned per a group of System Speed Dialling and Intelligent Call Handling number
Automatically selects the pre-assigned CLIP/COLP number on the opposite partys display. You can assign 2 CLIP numbers and 2 COLP numbers per a group of CLIP/COLP assignment table, or per an ISDN port. One number is for business and other is for private. CLIP : When making a call, you can let the other party see your pre-assigned identification number. COLP : When receiving a call, you can let the party calling you see your pre-assigned identification number. The selection of CLIP/COLP per an ISDN port is prior to the selection of CLIP/COLP per a group of System Speed Dialling and Intelligent Call Handling number.
Presenting CLIP/COLP assigned per a group of System Speed Dialling and Intelligent Call Handling number
You can present your CLIP or your COLP for the parties that phone numbers are stored in System Speed Dialling and Intelligent Call Handling (SSD and ICH) table. There are up to 7 CLIP/COLP group numbers (0-6) that are based on 100-segment of SSD and ICH table. For example, when making a call to Ms. A, that phone number is stored at SSD and ICH table 000, you can present one of the CLIP numbers (business or private) assigned in group number 0. When receiving a call with your DDI/MSN number stored at SSD and ICH table 500, one of the COLP numbers assigned in group 5 will be presented. Directory
SSD and ICH number Group no. SSD and ICH SSD and ICH SSD and ICH SSD and ICH SSD and ICH 6
Business Private Business Private Business Private Business Private Business Private Business Private Business Private

Your CLIP no.

Your COLP no.
DDI/MSN and ICH 500 DDI/MSN and ICH 600
Not applicable Not applicable

To select CLIP/COLP

Business

Private

Dial 726 to select CLIP or 727 to select COLP.
Enter the Group number (CLIP:0-4/ COLP:0-6).
Dial 1 to select Business or 2 to select Private.
The number displayed on the opposite partys telephone is assigned by system programming. Please ask your manager about this number. If you make an outside call without using SSD feature, the first CLIP assigned at Group 0 will be displayed on the opposite party's telephone.
Presenting CLIP/COLP assigned per an ISDN (BRI) port
You can present your CLIP or your COLP for the parties on a port basis. You can assign 2 CLIP and 2 COLP numbers for each port. Directory

Port no. 3

Business Private Business Private Business Private
Cancel Business C.Tone Private On-hook.
Enter the port number (1-3).
Dial 1 to select Business or 2 to select Private or 0 to cancel.
The number displayed on the opposite partys telephone is assigned by system programming. Please ask your manager about this number. If DDI/MSN number not in your contract has been assigned as CLIP/COLP, the number might not be displayed properly. Some of the extension may be restricted. Consult your manager. CLIP/COLP per an ISDN port is prior to the CLIP/COLP per a group of SSD and ICH number. If CLIP/COLP per an ISDN port is cancelled, the selection of CLIP/COLP per a group of SSD and ICH number is used (default: cancelled).
Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR])
When making an outside call, you can prevent the other party from seeing your identification number. You can change the setting at any time for a particular call. Availability of this feature depends on the ISDN service of your telephone company.

Dial 57.

Dial 2 to set or 0 to cancel.
To change the setting at any time for a particular call

Dial 571.

Press CO or enter the line access number (9 or 81-84).
You can set or cancel this feature by simply pressing the CLIR button. If set, the button light turns red.
Customising Your Phone 4.1.3 Customising the Buttons Create or rearrange a Calling Line Identification Restriction (CLIR) button.

Customising Your Phone 4.1.3 Customising the Buttons Create or rearrange a Doorphone Call Forwarding to Outside Line button.

Opening the door

From a specified extension

door opener no.

C.Tone Enter door opener number (1-3). On-hook.

Dial 55.

From any extension while talking to the doorphone

DPT SLT

C.Tone Dial 5. On-hook.
The door opening duration can be determined by System Programming. Consult your dealer. To keep the door open for another pre-assigned period of time while talking to the doorphone, dial 5 again using a Panasonic digital proprietary telephone. If no one answers the doorphone call within 30 seconds, the call is cancelled.
If a Host PBX is Connected
Accessing external services (External Feature Access)
You can access special features (e.g. Call Waiting) offered by a host PBX or Central Office. This feature is only available with an analogue CO line.

Dial 66.

Press R (FLASH) or TRANSFER and dial 66.
If a Voice Processing System is Connected
Voice mail integration for digital proprietary telephone (DPT Integration) If your system is connected to a Panasonic Voice Processing System which can be used with a digital proprietary telephone, the following functions are available: Screening calls Recording a conversation
If you set the Voice Mail feature, the functions of the Built-in Voice Message (BV) will be disabled except for the following. (1) Company Greeting OGM for DISA feature (2) Recording, replaying, or deleting Company Greeting OGM

DPT Integration

If you cannot answer calls, you can forward them to your mailbox. If your telephone has a MESSAGE button, the button light turns on and lets you know you have messages. Even if a MESSAGE button is not provided, you will hear an indication tone* when going off-hook. You can also transfer received outside calls to a certain mailbox so that callers can leave messages. If you create a Voice Mail Transfer button on your phone, the transfer is done easily without confirming the voice mail extension number (Voice Mail Transfer).
To forward your calls to your mailbox
All Calls Busy No Answer Busy/No Answer

voice mail extension no.

C.Tone Enter voice mail extension number. On-hook.
FWD/DND Cancel (0/*/ext) DND FWD All Calls (ext) (ext) FWD Busy FWD No Answer (ext) MENU PREV NEXT
FWD BSY N/A (ext) FWD CO Line (dial) FWD From (ext) FWD From Cancel (ext) FWD-NA-CO Line (dial) PREV MENU NEXT
Enter voice mail extension number.

Customising Your Phone 4.1.3 Customising the Buttons Create or re-arrange a DDI/CLIP key.
System Speed Dialling and Intelligent Call Handling Name Set (002)
You can store the corresponding name of the speed dialling and DDI/MSN number. These names are displayed when receiving a call with the display operation. (See 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235.) To enter characters, refer to "Character Entry" in 4.2.1 Customising Your System. Default : No entry

Dial 002.

Enter location number (000-699). 000-499: speed dial no. 500-699: DDI/MSN no.
Enter name. speed dial no.: max. 16 characters DDI/MSN no.: max. 10 characters
Make use of "System Speed Dialling" in 5.3.1 Directory. If you assign a wild card number at the locations 000-499, name assigned in this programming will not be displayed when receiving the call. (Refer to 2.10.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only]. )
Extension Number Set (003)
Default : Jack 1-1=201 Jack 2-1=202 Jack 3-1=203 Jack 4-1=204 Jack 5-1=205 Jack 6-1=206 Jack 7-1=207 Jack 8-1=208 Jack 1-2=301 Jack 2-2=302 Jack 3-2=303 Jack 4-2=304
You can assign an extension number to each jack.

Dial 003.

Enter jack number.
Enter extension number (2-4 digits).
To select the jack number X-2, press NEXT.
The leading number(s) should be the same as the assigned number(s) for Flexible Numbering. Consult your dealer. A double entry is invalid.

Extension Name Set (004)

You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "Character Entry" in 4.2.1 Customising Your System. Default : No entry

Dial 004.

Enter name Press STORE. (max. 16 characters). To continue
The directory is on 5.3.1

Directory.

Appendix

Section 5 Appendix

This chapter provides the Troubleshooting, Feature Number List, Directory, Tone List and Specifications. Check the Troubleshooting before consulting your dealer.

Troubleshooting

Problem Remedy The wiring is wrong. Check the wiring. The system does not work properly. Restart the system. ( 1.4.1 Adding Another Telephone in Parallel) The telephone is locked. Unlock your telephone. ( 2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout), 3.1.2 Changing the Settings) Your telephone is connected to an eXtra Device Port. System programming is required. Consult your dealer. System management may restrict certain features. Consult your manager. The feature numbers have changed. Confirm the revised number and try again. The Intercom line was not seized. The seized line, when going off-hook, was changed by personal setting. ( 4.1.2 Initial Settings) In the manual, going off-hook means an Intercom line is seized. If the setting has been changed, press the INTERCOM button after going off-hook and follow the instructions. This is the default setting. Change the setting to ring. ( 2.8.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone)) The extension line has been changed. The previous telephone's settings have not be cleared. Clear the settings and then program your desired settings again. ( 2.8.14 Clearing the Feature Settings at Your Extension (Station Programme Clear), 4.1.2 Initial Settings, 4.1.3 Customising the Buttons) Some models do not have the function button. Change a flexible button to the desired button. ( 4.1.3 Customising the Buttons) Enter the specified feature number instead of the function button. ( 2.1.1 Before Operating the Telephones)

The telephone does not work properly.
I cannot use the telephone.
Some features do not work. Even though following the manual instructions, none of the operations work when using a digital proprietary telephone.
The parallelled single line telephones do not ring.
The telephone does not work using the personal settings or with other settings. (One-touch dialling, forwarding destination, etc.)
My digital proprietary telephone does not have a function button.
Problem I cannot make an outside call.
Remedy The telephone is locked. Unlock your telephone. ( 2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout), 3.1.2 Changing the Settings) Toll restriction is activated. Consult your manager or dealer. An account code is required. ( 2.2.5 Calling without Restrictions, 4.1.4 Charge Fee Management [Pre-assigned extension only]) Nothing was dialled within 10 seconds after going off-hook. Hang up, off-hook and re-dial again. The telephone is locked. Unlock your telephone. ( 2.6.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout), 3.1.2 Changing the Settings) Toll restriction is activated. Consult your manager or dealer. An account code is required. ( 2.2.5 Calling without Restrictions, 4.1.4 Charge Fee Management [Pre-assigned extension only]) A line access number was not stored. A line access number is required for outside calls. ( 2.2.1 Basic Calling, Refer to "Storing the names and numbers for station speed dialling" in 2.10.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235, 4.1.3 Customising the Buttons)
A reorder tone is audible or "Restricted" is displayed.
I cannot make an outside call using the One-Touch Dialling button or speed dialling.
I cannot remember the feature numbers.
Ask your dealer to change the feature numbers for easier use. Store the feature numbers into the One-Touch Dialling buttons. ( 4.1.3 Customising the Buttons) The stored number was more than 24 digits or an extension number. ( 2.2.3 Redial) ( 2.8.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR]), 2.8.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line Identification Restriction [COLR])) ( 2.8.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP))
Redialling does not function.
I do not want to show my identification number to the calling or called party's telephone.

711 719

710 1+[ext. no./0/ ] 1+forwarding FENOH+destination FENOH or ext.no./ 0+forwarding FENOH 1/0 [1-9]+(parameter)/0 [1/0]+[FENOH or Fixed code+[# or 99] Fixed Fixed 1+time+ [0 (once)/1 (daily)]/ 0/2 ]
Refusing direct outside calls (DND for Intelligent Call Handling 1:1 Call)/cancelling Showing a message to the caller/cancelling Joining the call hunting group/leaving Conference Calling with account codes Temporary tone dialling Dialling a DND extension Setting the alarm/cancelling/viewing

49 # 2 76

Feature Selects the pre-assigned CLIP/COLP number on the called/calling party's display CLIP for group COLP for group CLIP for port COLP for port Preventing your number being displayed on the called party's telephone/showing/changing the setting when making a particular call Preventing your number being displayed on the calling party's telephone/showing Denying other people the possibility of seeing your call logs/Allowing using your telephone/Allowing picking up your calls/Allowing paging through the speaker/Allowing joining your conversation/Allowing Day/Night service confirmation Switching the display day, month, time/day, month, year, day of the week Parallelled telephones ring/do not ring Switching the calling method (Ring/Voice) Cancelling the feature settings Identifying malicious callers Changing the number of busy extension for Busy on Busy Calling the doorphone Opening the door from a specified phone from any extension while talking to the doorphone Forwarding doorphone calls to outside parties setting/cancelling storing the phone number

Default

Additional digits
group no.+[1/2] group no.+[1/2] port no.+[0/1/2] port no.+[0/1/2] 2/0/1
733 # Fixed Fixed 69 Fixed 55 5
3 digit code twice/ stored code 3 digit code twice/ stored code 1/0 1/0 1/0

1-3 1-3 Fixed

716 715
clearing the phone number Switching on an external relay Setting to use the second ringer/cancelling 67 730
[1-3/ ]+[1/0] [0/1]+[1-3/ ]+line access no.+phone no.+# [0/1]+[1-3/ ]+#
Feature Answering the second ringer *Assigning level of service primary/secondary Setting the Live Call Screening password/ cancelling *Turning on/off the background music Switching the Day/Night service automatic/to day/to night *Recording/playing back/deleting an outgoing message *Printing out the system working report/clearing Calling with CTI codes * Operator only

Default 794 Blank

[1/3]+ext. no. 3 digit code twice/ stored code
0/1/2 [1/2/3]+OGM no. 1/0 code + [# or 99]

Directory

Jack no. 1-1 1-2 2-1 2-2 3-1 3-2
Jack no. 4-1 4-2 5-1 6-1 7-1 8-1

System Speed Dialling

Speed dial no. Name Phone no. Speed dial no. Name Phone no.

Speed dial no. 136 137

Phone no.

Speed dial no. 182 183

Speed dial no. 228 229

Speed dial no. 274 275

Speed dial no. 320 321

Speed dial no. 366 367

Speed dial no. 412 413

Speed dial no. 458 459

Speed dial no. 498 499

Station Speed Dialling

Quick Dialling

Feature no.

Quick dial no.

What is This Tone?

Ring Tones Tone 1
Incoming call from an extension An intercom call is held for more than a specified time (default: 60 seconds).

Tone 2

Incoming call from an external party An outside call is held for more than a specified time (default: 60 seconds).

Tone 3

Incoming call from a doorphone The pre-set alarm time has arrived.

Tone 4

A reserved outside line or extension became idle. A caller is leaving a message in your mailbox (Live Call Screening Private mode).

Tone 5

Message Waiting tone for Single Line Telephone (SLT).

When going off-hook

Dial Tones Tone 1

Normal

At least one feature has been changed from the default setting at your extension (except for the Doorphone Call Forwarding to CO Line feature).
The alarm is being answered. Enter an account code to turn off the tone.

Message Waiting is on.

A Voice Message was received.

Tone 6

The rest of recording time becomes less than 5 minutes.

When you make calls

Busy Tone

CCBS Tone

The called party on an ISDN line is busy

Reorder Tone

The outside line you tried to seize is not assigned or denied. The wrong account code was entered.

Ringback Tone

Do Not Disturb Tone
The dialled extension is denying incoming calls.

Indication Tones Tone 1

Call waiting tone (default)
Call waiting tone from outside
Call waiting tone from another extension
A call is held for more than a specified time (default: 60 seconds)

Call hold tone

When setting the features programming

Confirmation Tones

Tone 1
Set/cancel to deny other people the possibility of using your phone. The new setting differs from the previous setting by personal programming. Completing the system programming.
The feature setting was completed successfully. Before paging through an external speaker The new setting is same as the previous setting by personal programming.
Before performing the following features: Retrieving a held call Picking up another call Paging/Answering a paged announcement Answering the call through a speaker
Establishing or leaving a threeparty conversation