Precautions for Users in the United Kingdom
FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY.
This appliance is supplied with a moulded three pin mains plug for your safety and convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced, please ensure that the replacement fuse has a rating of 5 amps and that it is approved by ASTA or BSI to BS1362. Check for the ASTA mark or the BSI mark on the body of the fuse.
If the plug contains a removable fuse cover, you must ensure that it is refitted when the fuse is replaced. If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY. THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET. If a new plug is to be fitted, please observe the wiring code as shown below. If in any doubt, please consult a qualified electrician.
THIS APPLIANCE MUST BE EARTHED.
IMPORTANT: The wires in this mains leads are coloured in accordance with the following code: Green-and-yellow: Earth Blue: Neutral Brown: Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows. The wire that is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug that is marked with the letter E or by the safety earth symbol or coloured GREEN or GREEN-AND-YELLOW. The wire that is coloured BLUE must be connected to the terminal that is marked with the letter N or coloured BLACK. The wire that is coloured BROWN must be connected to the terminal that is marked with the letter L or coloured RED.
How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover.
This equipment should be used on PSTN lines requiring 2-wire Loop calling unguarded clearing with Loop Disconnect or DTMF address signalling. The equipment must be connected to direct extension lines and a payphone should not be connected as an extension. 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency (999) and (112) service. During dialling, this apparatus may tinkle the bells of other telephones using the same line. This is not a fault and we advise you not to call Fault Repair Service.

Table of Contents

1 System Outline... 15
System Highlights.... 16 System Highlights.... 16 Basic System Construction.... 18 Main Unit..... 18 System Connection Diagram... 19 Options.... 21 Options.... 21 Specifications.... 23 General Description.... 23 Characteristics.... 25 System Capacity.... 26 1.1 1.1.1 1.2 1.2.1 1.2.2 1.3 1.3.1 1.4 1.4.1 1.4.2 1.4.3

Guide for the KX-TDA Maintenance Console.. 143
Overview....144 Overview....144 Connection....145 Connection....145 Installation of the KX-TDA Maintenance Console..147 Installing and Starting the KX-TDA Maintenance Console.147 Structure of the KX-TDA Maintenance Console..151 Hybrid IP-PBX Configuration...152 Hybrid IP-PBX Maintenance....153
3.1 3.1.1 3.2 3.2.1 3.3 3.3.1 3.3.2 3.3.3 3.3.4

Troubleshooting... 155

Troubleshooting....156 Installation....156 Connection....157 Operation....159 Using the Reset Button...161 Troubleshooting by Error Log...163
4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5

Index... 171

Installation Manual 13

Section 1 System Outline

This section provides general information on the Hybrid IP-PBX, including the system capacity and specifications.

1.1 System Highlights

System Highlights
This Hybrid IP-PBX supports the following networking features: Virtual Private Network (VPN) VPN is a service provided by the telephone company. It uses an existing line as if it were a private line. Voice over Internet Protocol (VoIP) Network The PBX can connect to another PBX via an IP-type private network. In this case, voice signals are converted into IP packets and sent through this network.

Networking Features

Built-in Small Call Centre Features
An incoming call distribution group can be used as a small call centre with the following features: Queuing Feature When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night). Log-in/Log-out Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually. While logged-in, a member extension can have a preprogrammed time period automatically for refusing calls after completing the last call (Wrap-up). VIP Call It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to this Hybrid IP-PBX (via a DPT, or via a Server PC on a LAN) enables extension users to make use of advanced features by using the stored data in the PC or in the Server PC.

Voice Mail Features

This Hybrid IP-PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital) Integration.
Portable Station (PS) Features
PSs (e.g., KX-TD7690) can be connected to this Hybrid IP-PBX. It is possible to use the Hybrid IP-PBX features using the PS like a PT. A PS can also be used in parallel with a wired telephone (Wireless XDP Parallel Mode). In this case, the wired telephone is the main telephone and the PS is the sub telephone.

Installation of the Hybrid IP-PBX

Unpacking

Unpack the box and check the items below: Main Unit AC Cord AC Adaptor Screws for Wall Mounting Washers Mini Plug (for pager and music source) SD Memory Card Strap 1 1

Names and Locations

SD Memory Card Slot Reset Button System Clear Switch Pager port MOH port
Ground Terminal Battery Connector DC IN 2 DC IN 1
Hybrid Extension Ports RS232C port USB port

Power Switch

Notes
DC IN 1: Used for an AC adaptor which is supplied with the Hybrid IP-PBX. DC IN 2: Used for an additional AC adaptor. For details about connecting peripherals, refer to "2.10.1 Connection of Peripherals". For details about System Clear Switch, refer to "2.12.1 Starting the Hybrid IP-PBX". For details about Reset Button, refer to "4.1.4 Using the Reset Button".

Inside View

RMT Card Slot
Option Slots 8 to 11 (from the bottom)
Specified Slots 2 to 4 (from the bottom)
Semi Free Slots 5 to 7 (from the bottom)
Opening/Closing the Covers
1. Move the slide button to the right, and slide the cable cover upwards. Then remove the
cable cover by rotating it in the direction of the arrow.

Slide Button

Opening the Covers

2. Loosen three screws.

3. Open the front cover, holding the protrusions on the both sides of the front cover.
4. Remove the front cover, pushing it in the direction of the arrow.

Closing the Covers

1. Fit the front cover to the main unit as shown below, and then close the front cover.

2. Tighten three screws.

3. Fit the protrusions on the cable cover to the receptacles on the main unit.
4. Slide the cable cover in the direction of the arrow until it locks.
Installation of the SD Memory Card

SD Memory Card Slot

SD Memory Card
Use only the SD Memory Card included with the Hybrid IP-PBX. SD Memory Card contains software for all processes of the Hybrid IP-PBX and all customer data. The SD Memory Card must be inserted before start up. Do not remove the SD Memory Card during the operation of the Hybrid IP-PBX. Removing SD Memory Card during the operation may cause damage to the SD Memory Card, or result in loss of data.

Recommended Lightning Protectors
KX-A207 TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.) SPIKE BLOK MODEL SK6-0 (TRIPPE MFG. CO.) Krone 237A strips fitted with 14A/1 surge arrestors Super MAX (PANAMAX) MP1 (ITW LINK)

Installation

Trunk Lightning Protectors Terminal Board Extn. Hybrid IP-PBX Trunk Trunk
Extn. Extn. SLT Earth PT CS Frame Earth Extn.: Extension line

Outside Installation

(Main Building) Lightning Protectors Trunk Trunk (Another Building) SLT PT CS
Extn. Terminal Board Hybrid IP-PBX Extn. Extn.

Lightning Protector

Earth Extn.: Extension Line
If you install an extension outside of the main building, the following precautions are recommended:
a. Install the extension wire underground. b. Use a conduit to protect the wire.
Note The lightning protector for an extension and CS is different from that for trunks.
Installation of an Earth Rod
Lightning Protector Trunk

Earthing Wire

(Underground) Earth Rod

1. 2. 3. 4. 5.

Installation location of the earth rod..Near the protector Check obstructions..None Composition of the earth rod..Metal Depth of the earth rod..More than 50 cm Cross sectional area of the earthing wire..More than 1.3 mm2
The above figures are recommendations only. The length of earth rod and the required depth depend on the composition of the soil.
2.3 Installation of the Trunk Cards
Installation of the Trunk Cards

LCOT4 Card

4-port analogue Trunk card. Only two ports of the first installed LCOT4 card are available in the event of power failure. To be installed in the Specified Slot. One CID4 card can be mounted on the LCOT4 card (refer to "2.3.2 CID4 Card" ).

Function

To trunk
Accessory and User-supplied Items
Accessory (included): Extension Bolt 1, Strap 1 User-supplied (not included): RJ45 connector/RJ11 connector Notice The connector type may be RJ45 or RJ11 depending on the country/area. Shown above is a card having the RJ45 connectors. Note To confirm the trunk connection, refer to "Confirming the Trunk Connection" in "2.12.1 Starting the Hybrid IP-PBX".
RJ45 Connector Pin Assignments

No. 1/9

Signal Name Reserved

Function Tip Ring

2/10 Reserved
3/11 Reserved 4/12 T 5/13 R
6/14 Reserved 7/15 Reserved 8/16 Reserved

DP2 DP1 com1 com2 Reserved DP4 DP3 com3 com4

15- Reserved 16

RJ11 Connector
Function Doorphone 2 transmit Doorphone 1 transmit Doorphone 1 receive Doorphone 2 receive Doorphone 4 transmit Doorphone 3 transmit Doorphone 3 receive Doorphone 4 receive
DP2 DP1 com1 com2 DP4 DP3 com3 com4

8-pin Terminal Block

No. Signal Name Function Sensor 1a Sensor 1b Sensor 2a Sensor 2b Sensor 3a Sensor 3b Sensor 4a Sensor 4b
SENS 1a SENS 1b SENS 2a SENS 2b SENS 3a SENS 3b SENS 4a SENS 4b

10-pin Terminal Block

No. Signal Name Function Door opener 1 (Relay 1) Door opener 1 com (Relay 1 com) Door opener 2 (Relay 2) Door opener 2 com (Relay 2 com) Door opener 3 (Relay 3) Door opener 3 com (Relay 3 com) Door opener 4 (Relay 4) Door opener 4 com (Relay 4 com)
OP1b (RL 1b) OP1a (RL 1a) OP2b (RL 2b) OP2a (RL 2a) OP3b (RL 3b) OP3a (RL 3a) OP4b (RL 4b) OP4a (RL 4a) Reserved

DPH2 Card

2-port doorphone card for 2 doorphones, 2 door openers, 4 relays, and 4 sensors.

RJ45 10-pin 8-pin

Accessory (included): Extension Bolt 1, 10-pin terminal block 1, 8-pin terminal block 1 Telephone Line Cord 2, Terminal Box 1, Strap 1 User-supplied (not included): none Note For details about connection to doorphones and door openers, refer to "2.9.1 Connection of Doorphones and Door Openers".
Function Door opener 1 Door opener 1 com Doorphone 1 transmit Doorphone 1 receive Doorphone 1 call button Doorphone 1 call button com Doorphone control 1 Doorphone control 1 com Door opener 2 Door opener 2 com Doorphone 2 transmit Doorphone 2 receive Doorphone 2 call button Doorphone 2 call button com Doorphone control 2 Doorphone control 2 com
OP1b OP1a Path_1b Path_1a Call_1b Call_1a DC1b DC1a OP2b OP2a Path_2b Path_2a Call_2b Call_2a DC2b DC2a
No. Signal Name Function Relay 1 Relay 1 com Relay 2 Relay 2 com Relay 3 Relay 3 com Relay 4 Relay 4 com
RL1b RL1a RL2b RL2a RL3b RL3a RL4b RL4a Reserved

Extra Device Port (XDP) Connection
Any SLT can be connected in parallel with DPT (except KX-T7560 and KX-T7565) as follows:

With KX-T7600 Series DPT

To a hybrid extension port, or DLC4/DLC8 card 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". 2-conductor wiring cord Connect pins "T" and "R".

4-conductor wiring cord

TO MAIN UNIT TO TEL / PABX
To a hybrid extension port, or DLC4/DLC8 card

To SLT

2-conductor wiring cord
With Other DPTs (except KX-T7560 and KX-T7565)

TO TEL

TO EMSS or TO MAIN UNIT To a hybrid extension port, or DLC4/DLC8 card 4-conductor wiring cord
Digital Extra Device Port (Digital XDP) Connection
Two KX-T7600 series DPT can be connected in parallel as follows:
To a hybrid extension port, or DLC4/DLC8 card 4-conductor wiring cord Connect pins "D1" and "D2". 4-conductor wiring cord Connect pins "D1" and "D2".
Connection between two KX-T7600 Series DPTs (except KX-T7640)

Master DPT

Slave DPT
To a hybrid extension port, or DLC4/DLC8 card To Slave DPT 4-conductor wiring cord
Connection between KX-T7600 Series DPT (except KX-T7640) and SLT
In addition to a KX-T7600 series DPT connected in parallel, an SLT can also be connected to KX-T7600 series DPT as follows:
To a hybrid extension port Modular T-Adaptor
2-conductor wiring cord Connect pins "T" and "R".
4-conductor wiring cord Connect pins "D1" and "D2".

SLT Master DPT Slave DPT

To a hybrid extension port To Slave DPT 4-conductor wiring cord
Note USB Modules must not be connected to DPTs in Digital XDP connection. If a PC is connected to a master DPT via a USB Module, the PC cannot be used for the PC Phone, PC Console, or CTI features. Also, if a USB module is connected to a slave DPT, the DPT cannot work properly.
First Party Call Control CTI Connection
CTI connection between a PC and a KX-T7633/T7636 DPT provides the first party call control. The CTI connection is made via USB interface (version 1.1), and uses the CSTA Phase 3 protocol. A USB Module (KX-T7601) must be connected to the KX-T7633/T7636 DPT. Note The operating system of the PC required for first party call control depends on your CTI application software. For details, refer to the manual for your CTI application software.

6. Mount the CS on the wall
Refer to "2.7.8 Wall Mounting".
a. If everything assuredly goes as planned, mount the CS on the wall.

Site Planning

Choosing the best site for the CS requires careful planning and testing of essential areas. The best location may not always be convenient for installation. Read the following information before installing the unit.
Understanding the Radio Waves
Characteristics of Radio Waves
The transmission of radio waves and the CS coverage area depend on the structure and materials of the building. Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment may create noise or interfere with the performance of the PS. The illustration below shows the special transmitting patterns of radio waves.
1. Radio waves are reflected by objects such as those made of metal. 2. Radio waves are diffracted by objects such as metallic columns. 3. Radio waves penetrate objects such as those made of glass.

1. Reflection

Column
2. Diffraction 3. Penetration
Relationships Between Radio Waves and Building Structure and Materials
The CS coverage area is affected more by the building materials and their thickness than the number of obstacles. Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them. Radio waves tend to penetrate insulated objects and are rarely reflected by them. Radio waves penetrate thin objects more than thick objects. The table below shows the transmission tendency of radio waves when they reach objects made from various materials.

Object Wall

Material Concrete Ferroconcrete
Transmission Tendency The thicker they are, the less radio waves penetrate them. Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Radio waves usually penetrate them.

Window

Glass with wire nets Radio waves can penetrate them, but tend to be reflected. Glass covered with heat-resistant film Floor Partition Ferroconcrete Steel Plywood, Glass Column Ferroconcrete Radio waves are weakened considerably when they penetrate windows. Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Radio waves are reflected and rarely penetrate them. Radio waves usually penetrate them. Radio waves can penetrate them, but the more iron there is, the more radio waves tend to be reflected or diffracted. Radio waves tend to be reflected or diffracted. Radio waves are usually reflected or diffracted, and rarely penetrate them. Radio waves can penetrate them, but they are weakened.

CS no. 1

CS no. 2

CS no. 5 CS no. 4

CS no. 3

Before Site Survey

Use the KX-TD7590 PS to conduct the site survey. Note The display language for the site survey is available only in English.
Checking the CS ID Number
Check the CS ID number using the KX-TDA Maintenance Console (refer to "3.3.4 Hybrid IPPBX Maintenance").
Assigning the CS ID Number to the PS

To enter letters

CS No.

0 to 7

To the Desired CS No.

CS ID No.

0 to 9 and A to F
Press 1, 9, and POWER for more than 5 seconds. To the initial display
Note To clear the CS ID number assigned to the PS, follow the procedure below:

To clear one by one

To clear all at once
Setting and Installing the CS Temporarily for Site Survey
1. Switch the Radio Signal Test switch from OFF to ON. 2. Set the channel number switches as desired.

DIP Switch OFF 1 2

Channel Number Switch

Radio Signal Test Switch

Channel 0
Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Channel 6 Channel 7 Channel 8 Channel 9
To see the radio signal strength of more than 1 CS, a channel number must be set for each CS. If more than 1 CS is in Radio Signal Test mode, each CS must have a unique channel number.
3. After setting the DIP switch, connect an AC adaptor or battery box to the CS using a power

supply adaptor.

Telephone Cord Modular Power Supply Adaptor (PSZZ1TDA0142) To AC Adaptor (KX-A11/KX-TCA1)/ Battery Box (PSZZTD142CE)
4. Install the CS temporarily for the site survey. Install the CS at least 2 m above the floor,
keeping the antennas in the upright positions.
Site Survey Using the KX-TD7590
The PS has a Radio Signal Test mode that monitors the state of the radio link to the CS for site survey. In the Radio Signal Test mode, the frame loss and signal strength of a synchronous slot, and the signal strength of the other slots can be measured when the PS is monitoring the CS. After installing the CSs temporarily as planned during site planning, set the PS to the Radio Signal Test mode and locate each CS to measure its coverage area. Then, record the results on the map of the installation site.
Testing the Radio Signal Strength
After locating the CS(s) temporarily, execute the Radio Signal Test using the PS. The PS scans whether there is a CS that can link with on channel 0 right after entering the Radio Signal Test mode. The channel to be scanned can be changed by pressing the appropriate 0 through 9 keys.
1. Enter the Radio Signal Test mode.

2. Attach the terminal blocks to the connectors of the DPH4 card on the Hybrid IP-PBX.

To door openers

Connection of German Type Doorphones and Door Openers to DPH2 Card
1. Connect DPH2 Card to the terminal box using telephone line cords. 2. Connect the wires of doorphones and door openers to the terminal box as shown below.
Refer to "2.5.2 DPH2 Card" for pin assignments.
DC1b/DC2b DC1a/DC2a Call_1b/Call_2b Path_1a/Path_2a
OP1b/OP2b OP1a/OP2a Path_1b/Path_2b Call_1a/Call_2a
Terminal Box (included with the DPH2 Card)
2.10 Connection of Peripherals
2.10.1 Connection of Peripherals

Pager: Amplifier/Speaker

Maximum Distance Under 10 m Under 10 m Under 10 m Maximum Distance Under 10 m Under 10 m Under 10 m

BGM/ Music on Hold

Maximum Distance Under 2 m

PC Printer

Maximum Distance Under 5 m

BGM/MOH

The Hybrid IP-PBX provides Background Music and Music on Hold. Only 1 external music source (e.g., user-supplied radios) can be used by connecting them to the Hybrid IP-PBX.
Wiring should be done carefully to prevent undue force being exerted on the plug. Otherwise, music may intermittent. External Music Jack is SELV port and should only be connected to approved SELV devices, or in Australia, via the Line Isolation Unit with the Telecommunications Compliance Label.
Note When the Hybrid IP-PBX and external music sources are not connected to the same earth, hum noise may be induced into Background Music and Music on Hold.
Only 1 paging devices (user-supplied) can be connected to the Hybrid IP-PBX.
External Paging Jacks are SELV ports and should only be connected to approved SELV devices, or in Australia, via the Line Isolation Unit with the Telecommunications Compliance Label.

PC/Printer (via RS-232C)

The Hybrid IP-PBX is equipped with an RS-232C interface. This interface provides communication between the Hybrid IP-PBX and the user-supplied devices such as PC or line printers. The RS-232C port is used for system programming, SMDR, diagnostics and external system database storage (save/load) functions. Note Use an RS-232C cross cable for connection between the Hybrid IP-PBX and PC.

Installing the KX-TDA Maintenance Console and Selecting Appropriate Country/Area Data
To install or uninstall the software into Windows 2000 Professional or Windows XP Professional, the user must be grouped either of "Administrators" or "Power Users". 1. a. Save the setup file of the KX-TDA Maintenance Console on your PC. setup file.
b. Double-click the icon to execute the c. Follow the instructions of the wizard.
Type the appropriate Country Code. The KX-TDA Maintenance Console will be installed with the appropriate default data for specific country/area. Click [Next]. Follow the instructions of the wizard. Click [Finish]. Click [OK].

b. c. d. e.

Starting the KX-TDA Maintenance Console and Assigning the Basic Items (Quick Setup)
When you start the KX-TDA Maintenance Console with the Installer Level Programmer Code and connect to the Hybrid IP-PBX for the first time after initialisation (with the factory default setting), Quick Setup will launch automatically. During Quick Setup, you will setup the following basic items: Date and Time of the Hybrid IP-PBX. The date and time set on the PC will be used. System Password for installer for PC programming. Operator extension numbers. Operator extensions for all time modes (day/lunch/ break/night) can be assigned. Flexible Numbering type to pattern 1 or pattern 2. If pattern 1 (with ) is selected, " " must prefix all feature numbers (except access numbers) when an extension user wants to use a feature. Operator call and Idle Line Access/ARS numbers (0 or 9). The feature numbers for operator call and Idle Line Access/ARS can be selected. Remote Maintenance Dial Number. Enter the complete telephone number of the PBX (including the country code). When necessary, this number will be used to access the PBX from a remote location for maintenance purposes.
1. Click "Start" "Programs" "KX-TDA Maintenance Console" "KX-TDA Maintenance Console". 2. Type the Installer Level Programmer Code (default: 1234), then click [OK]. The Programmer Code authorises different programming levels, and the Quick Setup is only available when you start the KX-TDA Maintenance Console with Installer Level Programmer Code. Note There are 2 other Programmer Codes with limited authorisation: Administrator Level (default: 1111), and User Level (default: none). 3. Click "Connect" "USB" from the menu bar.

During a power failure, extensions connected to ports 1 and 2 of hybrid extension ports do not operate. Originating an outside call, call transfer, or conference cannot be performed.
PROBLEM Cannot register the PS.
PROBABLE CAUSE Wrong Personal Identification Number (PIN) is registered to the PS. CS is not connected properly.
SOLUTION Register the PIN set to the Hybrid IPPBX into the PS.
PS becomes out of range. Cannot make calls using the PS. CS is not working.
Make sure that the cable is connected properly with correct pin assignments. Also, make sure that the cable does not make short circuits. Switch all DIP switches off. Make sure that the cable is connected properly with correct pin assignments. Also, make sure that the cable does not make short circuits. Switch all DIP switches off. Locate the CS properly (refer to "2.7.5 Site Survey Using the KX-TD7590" or "2.8.5 Site Survey" ). Change the access system setting of the PS to the appropriate system or automatic. Locate the CS properly (refer to "2.7.5 Site Survey Using the KX-TD7590" or "2.8.5 Site Survey" ).
Location of CS is not good. Access system of the PS is not properly set.
Noise is frequent while using the PS. Conversations disconnect while using the PS. PS stays out of service when the CS status is changed from Out of Service to In Service.
Call handover is not working. PS is out of CS coverage area. It may take about 20 s for CS to start up after the status has been changed to In Service.
Wait until the CS starts up.

Using the Reset Button

If the Hybrid IP-PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not. Notes
1. When the System Clear Switch is set to the normal position, pressing the Reset
Button causes the following: Camp-on is cleared. Calls on hold are terminated. Calls on exclusive hold are terminated. Calls in progress are terminated. Call park is cleared. Other data stored in memory, except the above, are not cleared.
2. After sliding the System Clear Switch towards the Reset Button, you must press the
Reset Button with caution, because all data stored in memory will be cleared by the following operation: (1) pressing the Reset Button and then, (2) setting the System Clear Switch back to the normal position while the RUN indicator is flashing (within approximately 10 s).
1. If the Hybrid IP-PBX does not operate properly: a. Make sure that the System Clear Switch is set to the normal position. b. Press the Reset Button.
2. If the Hybrid IP-PBX still does not operate properly: a. Slide the System Clear Switch towards the Reset Button. b. Press the Reset Button. c. Set the System Clear Switch back to the normal position while the RUN indicator is

flashing (within approximately 10 s).
Note As a result of Step 2, all the programmed data will be cleared.
3. If the Hybrid IP-PBX still does not work: a. Unplug the Hybrid IP-PBX. b. Slide the System Clear Switch towards the Reset Button. c. Plug in the Hybrid IP-PBX after 5 min. d. Press the Reset Button. e. Set the System Clear Switch back to the normal position while the RUN indicator is
Troubleshooting by Error Log
When a major system error occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information.

Error Log Display Format

Below is the display format of the error log. To see the error log using the KX-TDA Maintenance Console, refer to "3.3.4 Hybrid IP-PBX Maintenance". Example: KX-TDA Maintenance Console
Example: Station Message Detail Recording (SMDR)
04/01/01 10:37AM MJ ALM #WDT overflow 04/01/01 11:07AM MN ALM #AC power down 04/01/01 03:55PM MN ALM #Digital trunk RAI signal reception

Description

Item 3 Date Time Level Description Date of the error detection Time of the error detection Major Alarm (MJ ALM): Errors that affect the whole system operation, or result in system failure Minor Alarm (MN ALM): Errors that affect certain part of system operation Three-digit error code

Error Code

Item 5 Sub Code
Description Five-digit sub code (1XXYY) 1: Cabinet number XX: Slot number (00 to 11) 00: MPR 01: Main Board 02 to 04: Specified Slot 05 to 07: Semi Free Slot 08 to 11: Option Slot YY: Physical port number (01 to 16) For optional cards that are installed in Option Slot, sub slot number + port number will be displayed. Sub slot 1: 11 to 14 Note When there is no parameter for slot and physical port number, XX and YY will be displayed as "00". Example: Sub code for MPR = 10000

Error Message

Error description (maximum 36 characters)
List of Errors and Solutions
The tables below list the errors and their solutions. When an error whose error code is indicated with "*" occurs in the Hybrid IP-PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. When the error conditions indicated by the error codes "021", "091", "230", and "510" are recovered, the ALARM indicator will turn off automatically, indicating successful troubleshooting. When other errors are logged, the ALARM indicator will turn off only when the log for major or minor errors is cleared from the KX-TDA Maintenance Console. In other words, the ALARM indicator will turn off under the following conditions: When the errors "021", "091", "230", and "510" are logged: when the error conditions are recovered When other errors are logged: when the log for major or minor errors is cleared from the KX-TDA Maintenance Console

Backup Batteries Connection 40 Basic System Construction 18 Before Installation 30 Before Site Survey 93, 115 BRI2 Card 56 Built-in Small Call Centre Features 16
Characteristics 25 CID4 Card 55 Computer Telephony Integration (CTI) Features 16 Confirming the Trunk Connection 142 Connecting the Cell Station to the Hybrid IP-PBX 100, 121 Connection 145, 157 Connection of 2.4 GHz Portable Stations 108 Connection of DECT Portable Stations 85 Connection of Doorphones and Door Openers 128 Connection of Extensions 79 Connection of Peripherals 134 Construction of Main Unit 18 CTIFirst Party Call Control 22, 84 CTIThird Party Call Control 22, 137
KX-TDA0170 (4-Port Digital Hybrid Extension Card) 21 KX-TDA3161 (4-Port Doorphone Card) 21, 69 KX-TDA3162 (2-Port Doorphone Card) 21, 72 KX-TDA3166 (8-Channel Echo Canceller Card) 21, 75 KX-TDA3168 (Extension Caller ID Card) 77 KX-TDA3171 (4-Port Digital Extension Card) 21, 61 KX-TDA3172 (8-Port Digital Extension Card) 21, 65 KX-TDA3173 (4-Port Single Line Telephone Extension Card) 63 KX-TDA3174 (8-Port Single Line Telephone Extension Card) 67 KX-TDA3180 (4-Port Analogue Trunk Card) 21, 53 KX-TDA3191 (2-Channel Message Card) 21, 76 KX-TDA3193 (4-Port Caller ID Card) 21, 55 KX-TDA3196 (Remote Card) 21, 78 KX-TDA3280 (2-Port BRI Card) 56 KX-TDA3480 (4-Channel VoIP Gateway Card) 21, 59 KX-TDA5175 (4-Port Proprietary Line Card) 21

21, 21,

Digital Extra Device Port (Digital XDP) Connection DLC4 Card 61 DLC8 Card 65 Door Opener 69, 72, 128 Doorphone 69, 72, 128 DPH2 Card 72 DPH4 Card 69 82
LCOT4 Card 53 Lightning Protector Installation 50
Main Unit 18 Maximum Cabling Distance of the Extension Wiring (Twisted Cable) 79 Maximum Number of Cards for Each Slot 26 Maximum Terminal Equipment 26 MSG2 Card 76
Unpacking 32 Using the Reset Button 161

Voice Mail Features 16

Names and Locations Networking Features 33 16
Wall Mounting (AC Adaptor) 48 Wall Mounting (CS) 106, 126 Wall Mounting (KX-TDA30) 46 Wiring Precautions 30 34
Opening/Closing the Covers Operation 159 Options 21 Overview 85, 108, 144
Parallel Connection of the Extensions 80 Password Security 147 PC Phone/PC Console Features 17 Portable Station (PS) Features 16 Procedure Overview 87, 109
Recommended Lightning Protectors 50 Remote Card (KX-TDA3196) 21, 78 RF Specification 85 RMT Card 78

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Attention
If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem has been repaired by a certified Panasonic dealer. If the telephone does not operate properly, chances are that the problem is in the telephone system, and not in the unit. Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit. This unit should be kept free of dust, moisture, high temperature (more than 40 C) and vibration, and should not be exposed to direct sunlight. Never attempt to insert wires, pins, etc., into the vents or holes of this unit. Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth. Do not use any handset other than a Panasonic handset for KX-TDA15/KX-TDA30/KX-TDA100/ KX-TDA200 use.
The serial number of this product may be found on the label affixed to the side of the unit. You should note the model number and the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO.: SERIAL NO.:
For your future reference DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS

DEALER'S TELEPHONE NO.

Table of Contents

1 Operation.... 11

Before Operating the Telephones..12 Before Operating the Telephones...12 Making Calls....23 Basic Calling...23 Easy Dialling...27 Redial....30 When the Dialled Line is Busy or There is No Answer..31 Accessing the ISDN Service (ISDN Service Access)...39 Alternating the Calling Method (Alternate CallingRing/Voice)..40 Calling without Restrictions...41 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) 42 Setting Your Telephone from Another Extension or through DISA (Remote Setting)..45 Receiving Calls....46 Answering Calls...46 Answering Hands-free (Hands-free Answerback)..47 Answering a Call Ringing at Another Telephone (Call Pickup)..48 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]).49 Using the ANSWER/RELEASE Button...50 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]).52 During a Conversation...53 Transferring a Call (Call Transfer)...53 Holding a Call....57 Talking to Two Parties Alternately (Call Splitting)...61 Answering Call Waiting....63 Multiple Party Conversation...67 Mute....75 Letting Other People Listen to the Conversation (Off-hook Monitor)..76 Using the Headset (Headset Operation)...77 Before Leaving Your Desk...79 Forwarding Calls....79 Showing a Message on the Callers Telephone Display (Absent Message).85 Preventing Other People from Using Your Telephone (Extension Lock).87 Making/Answering an Announcement...88 Paging.....88 Answering/Denying a Paging Announcement...90 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)(KX-TDA30/KX-TDA100/KX-TDA200 only)..91 Setting the Telephone According to Your Needs..94 Setting the Alarm (Timed Reminder)...94 Refusing Incoming Calls (Do Not Disturb [DND])..96 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)....98 Displaying Your Telephone Number on the Called Party and Callers Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP])..99 Preventing Your Telephone Number Being Displayed on the Callers Telephone (Connected Line Identification Restriction [COLR])..100 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.2.8 1.2.9 1.3 1.3.1 1.3.2 1.3.3 1.3.4 1.3.5 1.3.6 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.4.8 1.5 1.5.1 1.5.2 1.5.3 1.6 1.6.1 1.6.2 1.6.3 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5

PROGRAM

PROGRAM: Used to enter and exit the Programming mode.

ANSWER

ANSWER: Used to answer an incoming call.

RELEASE

RELEASE: Used to disconnect the line.
Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items.
Programmable Feature (PF): Located on the upper part of the CO button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialling button. (Only the "F and number" may be shown on some telephones.) SELECT: Used to select the displayed item or to call the displayed phone number. ENTER: Used to confirm the selected item.
MODE: Used to shift the display to access various features.

SELECT

SHIFT: Used to access the second level of Soft button features. CANCEL: Used to cancel the selected item.

Customised Buttons

If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an "Account" button. To customise, refer to "3.1.3 Customising the Buttons". Buttons Loop-CO (L-CO) Feature Used to access an idle outside line for making outside calls. Incoming outside calls from any outside line arrive at this button. Used to access an idle outside line in a specified outside line group for making outside calls. Incoming calls from outside lines in the assigned outside line group arrive at this button.

Group-CO (G-CO)

Buttons Single-CO (S-CO) Direct Station Selection (DSS) One-touch Dialling Incoming Call Distribution Group (ICD Group) Message
Feature Used to access a specified outside line for making or receiving outside calls. Used to access an extension with one-touch. It is also possible to be changed to the other feature button. Used to access a desired party or system feature with one-touch. Used to access a specified incoming call distribution group for making or receiving calls. Used to leave a message waiting indication or call back the party who left the message waiting indication.

When your PBX is connected to a private network, you can access it.

To call

Off-hook. Enter 7.

private phone no.

Dial private phone number. Talk.
Using an Account Code (Account Code Entry)
You may give a specified account code to extension users and check their telephone usage. You can specify an account code for each client and check the call duration.

(Account)

Enter account code (max. 10 digits). Enter #.

D.Tone

Press Account or enter 49.
Seize outside line before entering outside phone number.
A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. Account codes may use the digits "0" through "9". If you enter the wrong code, press the " " key and re-enter the account code. You may not be able to make an outside call without an account code. Entry mode is assigned to each user. Ask your manager for your mode. For your convenience, you can store the code with the phone number in the memory (e.g., Speed Dialling).
Customising Your Phone 3.1.3 Customising the Buttons Create or edit an Account button.

Easy Dialling

With a One Touch Button (One-touch Dialling) Using Numbers Stored at Your Extension (Personal Speed Dialling) Using Numbers Stored in the PBX (System Speed Dialling) To a Preset Number by Going Off-hook (Hot Line) Using a Preprogrammed Number (Quick Dialling)
This is convenient for frequently dialled phone numbers.
With a One Touch Button (One-touch Dialling)
You can store a phone number into the flexible button for one-touch operation.

(One-touch Dialling)

Press One-touch Dialling.
Customising Your Phone 3.1.3 Customising the Buttons Create or edit a One-touch Dialling button, store the desired phone number or feature number.
Using Numbers Stored at Your Extension (Personal Speed Dialling)
You can store numbers at your extension for your personal use. (Default: 10 numbers, 00-09) This feature is also known as Station Speed Dialling.

To store a phone number

PT/SLT

Off-hook. Enter 30.

personal speed dialling no.
Enter personal speed dialling number (2 digits).

desired phone no.

Enter desired phone number (max. 32 digits).

C.Tone On-hook.

Enter #.
Enter outside line access number before outside phone number.

To set the timer for "No Answer" and "Busy/No Answer"
C.Tone Enter time (seconds [2 digits]). On-hook.
To set/cancel (Call Forwarding [FWD] for your Incoming Call Distribution Group)
ICD Group: Incoming Call Distribution Group

Both Calls

Outside Calls Intercom Calls

Set Cancel

ICD Group extension no.
Enter 4 to 6 as you desire.
Enter ICD Group extension number. For "Cancel", go on-hook directly after entering ICD Group extension number.
(max. 32 digits) Enter destination extension number. Or enter outside line access number and then outside phone number. Enter #. On-hook.
The FWD/DND button light shows the current status as follows: Off: Both features are not set. Red on: FWD mode Flashing red slowly: DND mode The Group FWD button light shows the current status as follows: Off: No set Red on: FWD mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure.
(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below:

FWD DND Off

(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly to the programming mode for the FWD/DND setting. (Refer to "3.1.2 Settings on the Programming Mode".) Note A FWD/DND button (customised button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. Transferred outside calls are also forwarded to the destination assigned for outside calls. When intercom calls are set to be handled differently from outside calls (forwarding type, forward destination), we recommend establishing buttons for both FWD/DNDOutside calls and FWD/DNDIntercom calls, and/or Group FWDOutside calls and Group FWDIntercom calls, because:
a) the light patterns of the FWD/DNDBoth calls button (including FWD/DND button
[fixed button]) and the Group FWDBoth calls button will indicate the setting for either outside calls or intercom calls, but not both. Note The FWD icon on PS display reflects the setting for outside calls only.

Preventing Other People from Using Your Telephone (Extension Lock)
You can lock your extension so that other users cannot make inappropriate outside calls. This feature is also known as Electronic Station Lockout.

To lock

Off-hook. Enter 77.

C.Tone Enter 1. On-hook.

To unlock
C.Tone Enter extension PIN (max. 10 digits). On-hook.
If you forget the extension PIN or cannot unlock your phone, consult your manager. He can clear your extension PIN. Then, you can set the new PIN and unlock your extension by entering it. If your extension is locked by this feature, it cannot perform features as follows: Making outside calls Changing the call forwarding destination If you do not set extension PIN, you cannot lock and unlock.
1.6 Making/Answering an Announcement
Making/Answering an Announcement

Paging

Group Paging Paging and then Transferring a Call

Group Paging

You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously.

To page

Off-hook. Enter 33.

paging group no.

Dial paging group number (2 digits).

C.Tone Announce.

Wait for an answer. Talk.
If the group which you paged is already being used for paging, you hear a busy tone.
Paging and then Transferring a Call
Enter Press TRANSFER or Recall/hookswitch. The other party is placed on hold.

Announce.

Wait for an answer. Talk. On-hook. The held party and the paged extension are connected and start a conversation.
After you go on-hook, the caller can talk to the person who answers the page.
Answering/Denying a Paging Announcement

Off-hook. Enter 43.

To allow/deny a paging announcement (Paging Deny)

PT 1 7

Enter 1 or 0.
The following are extensions that cannot receive a paging announcement: Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode Even if the announcement is not paging your extension, you can answer it, if it is paging your group.
Making an Announcement and Having a Multiple Party Conversation (Broadcasting)(KX-TDA30/KX-TDA100/ KX-TDA200 only)
You can call multiple parties assigned in the group and make a voice announcement. You can also establish a multiple party conversation with called parties. This conversation will be heard by other called parties. Called parties can listen to the announcement simply by going off-hook. They can send a notification tone if they want to join the conversation.
To make/answer a broadcasting call

Caller

Off-hook. Enter 32.

To set/cancel for intercom calls
No call Tone OHCA Whisper OHCA C.Tone On-hook.
Enter 0 to 3 as you desire.
To set/cancel for outside calls

PT/SLT/PS 0

No tone Tone C.Tone On-hook. Enter 0 or 1.
OHCA and Whisper OHCA can be activated only on certain digital proprietary telephones. In addition, Whisper OHCA requires that both you and the other party are using supported telephones. For more details, consult your dealer.
Displaying Your Telephone Number on the Called Party and Callers Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP])
CLIP: When making an outside call, you can present your preprogrammed telephone number to the called party. COLP: When receiving an outside call, you can present your preprogrammed telephone number to the calling party. You can select the telephone number sent, either the number of the line used or the number assigned to your extension. If you select "Public", the calling/called party sees the number of the line used (subscribers number). If you select "Your extension", they see the telephone number assigned on your extension.
To show either the number assigned to the outside line or your extension

PT/SLT/PS 2

Public Your extension C.Tone

Off-hook. Enter 7 2.

Enter 1 for public or 2 for your extension.
If you use the ICD Group button to make a call to the other party, the telephone number assigned to the ICD Group will be used.
Preventing Your Telephone Number Being Displayed on the Callers Telephone (Connected Line Identification Restriction [COLR])
When receiving an outside call, you can select whether the caller can see your telephone number or not.

To show/prevent

Show Prevent C.Tone
Enter 0 to show or 1 to prevent.
You can change the mode by pressing a preset COLR button while on-hook. The COLR button light shows the current status as follows: Off: shows your telephone number. Red on: prevents your telephone number being displayed. Availability of this feature depends on the ISDN service of your telephone company.
Customising Your Phone 3.1.3 Customising the Buttons Create or edit a Connected Line Identification Restriction (COLR) button.
Preventing Your Number Being Displayed on the Called Partys Telephone (Calling Line Identification Restriction [CLIR])
When making an outside call, you can select whether the called party can see your telephone number or not.

PT/SLT/PS 1

Off-hook. Enter 7 1.
You can change the mode by pressing a preset CLIR button while on-hook. The CLIR button light shows the current status as follows: Off: shows your telephone number. Red on: prevents your telephone number being displayed. Availability of this feature depends on the ISDN service of your telephone company.

KX-TDA100/KXTDA200:

+ BGM no. (1 digit) KX-TDA15/KXTDA30:
Would you like to set your extension PIN or change a stored extension PIN to new one? (Extension PIN [Personal Identification Number])
extension PIN (max. 10 digits) + To set an extension PIN ENTER/STORE + same extension PIN
stored extension PIN + new extension PIN To change a stored extension (max. 10 digits) + PIN to new one ENTER/STORE + same extension PIN extension PIN (max. 10 digits) +
To prevent other people from using your telephone. (Extension Lock)
extension PIN (max. 10 digits) +
To prevent other people from seeing your personal directory and call log. (Directory and Call Log Lock)*1
Do you prefer to set the One-touch dialling only? (One-touch Dialling Assignment Mode Selection)
NoNormal (Any Flexible CO buttons can be modified.) YesOnly One-touch dialling buttons can be modified. However, to modify them, there is no need to enter "2" before the number.
*1: Not available for a PS
*2: CO button numbers (25-36) are available only when the Add-on Key Module is set up to your telephone. *3: Not available for the KX-T7665 *4: Only available for certain digital proprietary telephones. Consult your dealer. WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. After the programme number is entered, the programme title is displayed. The programming screen can be changed with the Navigator key (Up or Down). You can select the parameter with the Navigator Key (Up or Down) instead of entering a number.
To store the names and numbers in personal speed dialling
Enter 10 and then press ENTER. Or press STORE.
Enter name* (max. 20 characters).
* To enter characters, refer to "Entering Characters".

To edit the names and numbers of personal speed dialling
To erase a number or character
Press Left or Right to select a desired part.
To insert a number or character

number/character

Press Left or Right to select a desired part. Enter a number or character.
It will be inserted in front of the selected part.

Clearing Features

You can clear or change to features as follows: Features Display Switching Mode Hot Line Calling Line Identification Restriction [CLIR] Calling/Connected Line Identification Presentation [CLIP/ COLP] Preferred Line AssignmentOutgoing Preferred Line AssignmentIncoming Alternate ReceivingRing/Voice Parallelled Telephone Forced Answerback Selection Live Call Screening Mode Set LCS Mode Set [After Answering] Call Waiting SelectionIntercom/Outside Calls Call Waiting Tone Type Selection Absent Message Personal Absent Message Call Forwarding [FWD]/Do Not Disturb [DND]Intercom/ Outside Calls FWD N/A Timer Call Pickup Deny Headset Operation Executive Busy Override Deny Paging Deny Key Pad Tone Set Background Music [BGM] Data Line Security Connected Line Identification Restriction [COLR] Log-in/Log-out Message Waiting Timed Reminder Default Setting Automatic Off Allow Caller ID assigned on your extension Intercom The longest ringing line Ringing (Tone Call) Paired SLT will ring Disable Hands-free mode Stop recording Disable (No call/No tone) Tone 1 Off Cleared Off 15 seconds Allow Headset off Allow Allow On Off Off Allow Log-in Off Cleared

Enter ##.

If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature, please ask your dealer.

Customising the Buttons

You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS Consoles, Add-on Key Modules, and PSs to the following feature buttons. For example, if your telephone has more CO buttons than available outside lines, you may change unused CO buttons to one touch buttons. To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.

SECRET

Account code delimiter
Automatic line access number

Phone number

Account code feature no. Account code
*2 For a PF button, "2" is not required to enter before the desired number. *3 This button is not available for a PS. *4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night *5 Availability of this button depends on the ISDN service of your telephone company. Refer to "1.2.5 Accessing the ISDN Service (ISDN Service Access)". *6 This button is not available for the KX-T7665. *7 This button is used for the integrated voice mail features. To exit at any time, lift the handset. You can select the parameter with the Navigator key (Up or Down) instead of entering a number.
To distinguish the ringing tones for each CO, INTERCOM or ICD Group button (Digital proprietary telephone only)

(CO) OR

tone type no.

R.Tone

(ICD Group)

Press PROGRAM.

Press CO, INTERCOM or ICD Group.

Enter tone type number.*

* Available tone types vary depending on the telephone you are using: KX-T7600 series (except KX-T7665): Tone types "01" to "30" are available. KX-T7665: Only tone types "01" to "08" are available. It is possible to enter a tone type number from "09" to "30", but you will hear tone type "01". Other telephones: Only tone types "01" to "08" are available. It is possible to enter a tone type number from "09" to "30", but you will hear tone type "02".

To clear the button

3.2 Manager Programming

Manager Programming

Programming Information
The manager can programme the following items. Call Charges Other Extensions Control

Available Extension

The extension assigned as a manager

Required Telephone

A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-T7636)

Manager Password

To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)

The programming extension must be idle, on-hook and holding no calls.
Changing Call Charges and Extension Control

manager password

programming input Follow programming input.

HOLD PAUSE

Press PROGRAM Enter or PAUSE.

Enter manager password.

Item Changing the manager password. Viewing extension call charges. Clearing extension call charges. Setting the budget for extension call charges. Viewing call charges for each verified code. Clearing call charges for each verified code. Setting the budget for each verified code. Viewing call charges for each outside line. Assigning a charge rate for each outside line group. Clearing all charges. Printing the total call charge. Locking/unlocking other extensions. (Remote Extension Lock) Clearing the PIN and PIN lock for extensions.
Programming Input + + + + + + + + + + Password (max. 10 digits) + + Extension no. + Extension no. + +
+ Extension no. + Charge* + + Verified code + Verified code + +
+ Verified code + Charge* + + Outside line no. (3 digits) + Outside line group no. (2 digits) +

Charge rate* +

+ + + Extension no. +

(to lock)/

(to unlock) +

+ Extension no. +

Item Clearing the PIN and PIN lock for verified codes.
Programming Input + + + Verified code + + Verified code + PIN (max. 10 digits) +
Setting the verified code PIN.
WARNING When a third party discovers the password (verified code PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN. b) Specify a complicated PIN as long and random as you can make it. c) Change the PIN frequently. * To enter a decimal point, press.
3.3 Customising Your System (System Programming)
Customising Your System (System Programming)
You can customise your system according to your requirements. [Your system already has default settings (factory installed).] The programming is shown below. (Programme number) The date and time [000] System speed dialling numbers and names [001]/[002] Extension number and name [003]/[004]

While talking to an outside party, the line is disconnected.
Redialling does not function. The personal computer and fax machine communication failed.
The stored number was more than 32 digits or an extension number. ( 1.2.3 Redial) An indication tone may have interrupted communication. ( 1.7.9 Protecting Your Line against Notification Tones (Data Line Security)) Consult your manager or dealer.
I do not want to show my telephone number to the calling or called partys telephone. I want to show my telephone number to the calling or called partys telephone.
( 1.7.4 Displaying Your Telephone Number on the Called Party and Callers Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP]))
Problem I cannot send a call waiting tone to the dialled extension.
Remedy The other party has not set the Call Waiting feature. ( Sending a Call Waiting Tone (Call Waiting), 1.4.4 Answering Call Waiting, 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)) The other party has set Data Line Security. ( 1.7.9 Protecting Your Line against Notification Tones (Data Line Security)) Ask the manager to assist you. ( 2.1.1 Extension Control) Turn off the music. ( 1.7.8 Turning on the Background Music (BGM), 2.1.4 Turning on the External Background Music (BGM)) Conceal the number. ( Storing Names and Numbers, 3.1.3 Customising the Buttons) ( Your Extension Number in 1.1.1 Before Operating the Telephones) Set the date and time by system programming. ( Date & Time [000] in 3.3.2 System Programming) Change the Display contrast level. 3.1.2 Settings on the Programming Mode)
I forgot the password. The background music started suddenly.
I do not want to display a number which is stored in memory.
I want to confirm my extension number. The date and time are not correct.
The display is not shown well.
I want to distinguish the tones.
( To distinguish the ringing tones for each CO, INTERCOM or ICD Group button (Digital proprietary telephone only), 3.1.3 Customising the Buttons) Another extension left you a message waiting indication while you were on the phone or away from your desk.
The MESSAGE button light lit.

4.2 Feature Number Table

Feature Number Table

Before receiving a page through an external speaker
Before the following features activate: Retrieving a held call Picking up another call Paging/Answering a paging announcement Answering the call through a speaker
Establishing or leaving a conference

Tone 5

A call has been put on hold.

4.4 Revision History

Revision History
KX-TDA100/KX-TDA200 Version 1.1
1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]by ISDN) 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)(KXTDA30/KX-TDA100/KX-TDA200 only)

New Contents

Changed Contents
1.1.1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone FLASH/RECALL 1.2.4 When the Dialled Line is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting) To clear message waiting indications left on your extension 1.11.1 Using the Call Log Calling with the Incoming Call Log Calling with the Outgoing Call Log 1.11.2 Using the Directories Calling with the Directory Storing Names and Numbers Entering Characters

KX-TDA30 Version 1.1

1.4.5 Multiple Party Conversation Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]by ISDN)
1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)(KXTDA30/KX-TDA100/KX-TDA200 only)
1.11.1 Using the Call Log Calling with the Incoming Call Log Calling with the Outgoing Call Log 1.11.2 Using the Directories Calling with the Directory Storing Names and Numbers Entering Characters
Absent Message 85, 155, 184 Accessing External Services (External Feature Access [EFA]) 118 Accessing System Features (System Feature Access) 137 Accessing the ISDN Service (ISDN Service Access) 39 Account 19, 163 Account Code Entry 26, 181 Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]by ISDN) 73 Adding Other Parties during a Conversation (Conference) 67 After Moving to a New Location in the Office 125 Alternate CallingRing/Voice 40, 189 Alternate ReceivingRing/Voice 154 Alternating the Calling Method (Alternate CallingRing/Voice) 40 Answer 17, 20, 50, 163 Answering a Call from Another Telephone (Call Pickup) 48 Answering a Call Ringing at Another Telephone (Call Pickup) 48 Answering a Call via an External Speaker (Trunk Answer From Any Sta49 tion [TAFAS]) Answering Call Waiting 63 Answering Call Waiting from the Telephone Company 66 Answering Call Waiting in the PBX 63 Answering Calls 46 Answering Hands-free (Hands-free Answerback) 47 Answering/Denying a Paging Announcement 90 Appendix 177 Assigning an Extension PIN to Your Extension (Extension PIN [Personal 150 Identification Number]) AUTO ANS (Auto Answer)/MUTE 16 AUTO DIAL/STORE 15 Automatic Call Hold 59 Automatic Callback Busy 31, 189 Automatic Callback Busy Cancel 32, 182 Automatic Line Access 24, 181 Automatic Redial 30

Group FWDBoth calls 19, 163 Group FWDIntercom calls 19, 163 Group FWDOutside calls 19, 163 Group Paging 88, 185 Group-CO (G-CO) 18, 162
Handset/Headset Selection > Headset Operation Hands-free Answerback 47 Hands-free operation 76 Headset 20, 164 77, 156
Making a Call to a Private Network (TIE Line Access) 25
Making an Announcement and Having a Multiple Party Conversation 91 (Broadcasting)(KX-TDA30/KX-TDA100/KX-TDA200 only) Making Calls 23 Making/Answering an Announcement 88 Malicious Call Identification (MCID) 52, 183 Manager Operation 139 Manager Password 166 Manager Programming 166, 167 Manual Queue Redirection 115 Message 15, 19, 162 Message for another extension 19, 162 Message Waiting 34, 182, 189 MODE 18 MONITOR 16 Monitoring and Changing the Log-in/Log-out Status of Extensions 113 Monitoring and Controlling the Call Status of an Incoming Call Distribu112 tion Group (Incoming Call Distribution Group Monitor) Monitoring Another Extension (Call Monitor) 38 Monitoring the Status of Waiting Calls 112 Multiple Party Conversation 67 Mute 75
Preventing Your Telephone Number Being Displayed on the Callers Telephone (Connected Line Identification Restriction [COLR]) 100 Privacy Release 72 PROGRAM 17 Programmable Feature (PF) 18 Programming Information 166, 169 Protecting Your Line against Notification Tones (Data Line Security) 104

Quick Dialling 29

Receiving Call Waiting (Call Waiting/Off-hook Call Announcement 98 [OHCA]/Whisper OHCA) Receiving Calls 46 Recording a Conversation (Two-way Record) 123 Recording Outgoing Messages (OGM) 145 Redial 15, 30 Redialling the Last Number You Dialled (Last Number Redial) 30 Refusing Incoming Calls (Do Not Disturb [DND]) 96 Registration for Your Portable Station (PS) 12 Release 18, 20, 50, 164 Remote COS Access 41, 182 Remote Extension Lock 140, 188 Remote Setting 45, 182 Remote Station Lock Control > Remote Extension Lock 140, 188 Reorder Tone 191 Required Telephone 166, 169 Reserving a Busy Line (Automatic Callback Busy) 31 Restriction Level Control (Dial Tone Transfer) 143 Restrictions 14 Revision History 194 Ring Tones 190

Navigator Key 18

Off-hook Call Announcement (OHCA) 98 Off-hook Monitor 76 One-touch Dialling 19, 27, 162 One-touch Dialling Assignment Mode Selection 157 One-touch Transfer 54 One-touch Two-way Transfer 20, 123, 164 Opening a Door (Door Open) 117 Operation 11 Operator Call 24, 181 Outgoing Call Log 128 Outgoing Messages (OGM) 145, 188 Outside Line Group Access 24, 181
Safety Instructions 4 Screening Calls (Live Call Screening [LCS]) 121 SELECT 18 Sending a Call Waiting Tone (Call Waiting) 33 Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS]) 32 Setting Features 152 Setting the Alarm (Timed Reminder) 94 Setting the Parallelled Telephone to Ring (Parallelled Telephone) 106 Setting the Telephone According to Your Needs 94 Setting Your Telephone from Another Extension or through DISA (Re45 mote Setting) Settings on the Programming Mode 152 SHIFT 18 Showing a Message on the Callers Telephone Display (Absent 85 Message) Single-CO (S-CO) 19, 162 Soft Buttons 16 SP-PHONE 15 Station Programme Clear > Extension Feature Clear 108, 186 Station Speed Dialling > Personal Speed Dialling 27, 181