Operating Instructions

Expandable Digital Cordless Answering System
with 2 Handsets Model No.

KX-TG1032

with 3 Handsets

Model No.

KX-TG1033

with 4 Handsets

KX-TG1034

with 5 Handsets

KX-TG1035
Model shown is KX-TG1032.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset batteries for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Table of Contents

Introduction
Product information. Accessory information. Important safety instructions. For best performance. 6 8
Transferring calls between handsets, conference calls. 34 Registering a handset. 35

Useful Information

Wall mounting (Base unit only). Belt clip. Headset (optional). Error messages. Troubleshooting. FCC and other information. Specifications. Customer services. Warranty. 49

Preparation

Setting up the base unit. 9 Setting up the handset. 9 Controls. 12 Display. 14 Setting the unit before use. 14

Making/Answering Calls

Making calls. 16 Answering calls. 16 Useful features during a call. 17

Index. 51

Phonebook
Handset phonebook. 18 Copying handset phonebook items. 20

Caller ID Service

Using Caller ID service. 21 Caller list. 21

Programming

Programmable settings. 23

Answering System

Answering system. 26 Turning the answering system on/off. 26 Greeting message. 27 Listening to messages using the base unit. 28 Listening to messages using the handset. 28 Remote operation. 29 Answering system settings. 31

Voice Mail Service

Using Voice Mail service. 33

Multi-unit Operation

Intercom. 34
For assistance, please visit http://www.panasonic.com/help

Product information

Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models:
Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 6 total handsets (included and optional) can be registered to a single base unit. Handset (optional): KX-TGA101

Accessory information

Included accessories
No. 1 Accessory Order number item AC adaptor PQLV207V for base unit Telephone PQJA10075Z line cord Wall mounting adaptor Batteries PQKL10088Z1 Quantity KX-TG KX-TG KX-TG KX-TG KX-TG KX-TG 1032S 1032B 1033S 1034S 1034B 1035S 1 1
HHR-4DPA (Part No. HHR55AAABU) PQYNTG1032SR PQKE10456Z2 PQLV30053ZS PQLV30053ZB
Handset cover*1 Belt clip Charger

AC adaptor PQLV209V for charger
*1 The handset cover comes attached to the handset. 5
Introduction Additional/replacement accessories
Accessory item Rechargeable nickel metal hydride (Ni-MH) batteries Accessory handset with charger Headset T-adaptor Order number HHR-4DPA KX-TGA101 KX-TCA60, KX-TCA86, KX-TCA88HA, KXTCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Important safety instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak.

CAUTION:

Installation L Never install telephone wiring during a lightning storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 C (41 F) or greater than 40 C (104 F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noisefree communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones. avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Setting up the base unit

Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207.
If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: Noise is heard during conversations. Caller ID features do not function properly.

5 Example: [1]

Voice guidance language
You can select either English or Espaol as the voice guidance language of the answering system. The default setting is English.

In use

1 {MENU} 2 {V}/{^}: Answering device i
Setting the unit before use

Display language

You can select either English or Espaol as the display language. The default setting is English.
{V}/{^}: Settings i {OK} {V}/{^}: Voice prompt i {OK} {V}/{^}: Select the desired setting. {OK} i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service.
1 {MENU} 2 {V}/{^}: Handset settings i
3 {V}/{^}: Display settings i
1 {MENU} 2 {V}/{^}: Set tel line i {OK} 3 {V}/{^}: Set dial mode i
4 {V}/{^}: Select the desired setting. 5 {OK} i {OFF}
Preparation Date and time
Set the correct date and time. To use the available alarm function (page 25). When you play back a message from the answering system (page 28), the unit announces the day and time it was recorded.
1 {MENU} 2 {V}/{^}: Set date & time i
3 {V}/{^}: Date and time i
4 Enter the current month, day, and
year by selecting 2 digits for each. Example: August 15, 2007 {0}{8} {1}{5} {0}{7}
5 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0}
6 Press {*} to select AM or PM. 7 {OK} i {OFF}
Note: L When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. L If you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.

Making calls

1 Dial the phone number.
L To correct a digit, press {CLEAR}.
4 {V}/{^}: Erase i {OK} 5 {V}/{^}: Yes i {OK} i {OFF}
Note: L Step 3 variation: Press {CLEAR}, then skip to step 5. PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 19). For example, if you need to dial the line access number 9 when making outside calls with a PBX:

2 Press {C}. 3 When you finish talking, press {OFF}
or place the handset on the base unit or charger. Using the speakerphone
1 Dial the phone number, and press
{s}. L Speak alternately with the other party.
2 When you finish talking, press
{OFF}. Note: L Use the speakerphone in a quiet environment. L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
1 {9} i {PAUSE} i Dial the

phone number.

Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1 Press {C} or {s}.

L You can also answer the call by pressing any dial key from {0} to {9}, {*}, {#}, or {INTERCOM}. (Any key talk feature)
1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

Erasing a number in the redial list
{OFF}. Note: L You can change the ringer tone (page 24). You can also adjust the handset ringer volume (page 24).

3 {MENU}

Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 24. Temporary ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}. phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}.
Temporary tone dialing (for rotary/pulse service users)
You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.
Useful features during a call

MUTE button

While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}.

Call share

This feature allows the handset to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note: L A maximum of 3 parties (including 1 outside party) can join a conversation using 2 extension.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change the flash time, see page 24.
For Call Waiting service users
To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the For assistance, please visit http://www.panasonic.com/help

Handset phonebook

You can add up to 50 items to the handset phonebook and search for phonebook items by name.

Key {5}

Character J j K k L l o r v Y y 7 s Z z 9 9
M N O 6 m n P p T t Q R S q u U V
Adding items to the phonebook 1 {k} i {MENU} 2 {V}/{^}: New entry i {OK} 3 Enter the name (max. 16

characters). i {OK}

W X w x
4 Enter the phone number (max. 24

digits). i {OK}

Space 0

5 {V}/{^}: Save i {OK}

L To add other items, repeat from step 3.

6 {OFF}

Note: L Step 1 variation: {MENU} i {V}/{^}: Ph.book settings i {OK} Character table for entering names While entering characters, you can switch between uppercase and lowercase by pressing {*}. Key {1} Character Space # ; , {2} A a {3} d {4} g B b e h c F f i &. 4 / ( 1 )
L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Editing/correcting a mistake Press {<} or {>} to move the cursor to the character or number you want to erase, then press {CLEAR}. Enter the appropriate character or number. L Press and hold {CLEAR} to erase all characters or numbers.
Finding and calling a phonebook item
Searching for a name alphabetically by scrolling through all items
1 {k} 2 {V}/{^}: Select the desired item. 3 Press {C} to dial the phone
Searching for a name by initial Erasing all items
1 {k} 2 Press the dial key ({0} {9}) that
corresponds to the first letter you are searching for (see the character table, page 18). Example: LISA Press {5} repeatedly to display the first phonebook entry starting with the initial L and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed.

{k} {MENU} {V}/{^}: Erase all i {OK} {V}/{^}: Yes i {OK} {V}/{^}: Yes i {OK} i {OFF}
Note: L Step 2 variation: Press {CLEAR}, then skip to step 4.

Chain dial

This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
3 Press {V} to select the desired item. 4 Press {C} to dial the phone
Editing items in the phonebook 1 Find the desired item (page 18). i

{MENU}

2 {V}/{^}: Edit i {OK} 3 Edit the name if necessary (see the
character table, page 18). i {OK}
1 During an outside call, press {k}. 2 Find the desired item (page 18). i
{OK} Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 16). L If you have rotary/pulse service, you need to press {*} before pressing {k} in step 1 to change the dialing mode temporarily to tone.
4 Edit the phone number if necessary.

i {OK}

5 {V}/{^}: Save i {OK} i {OFF} Erasing items in the phonebook

Erasing an item

Find the desired item (page 18). {MENU} {V}/{^}: Erase i {OK} {V}/{^}: Yes i {OK} i {OFF}
Note: L Step 2 variation: Press {CLEAR}, then skip to step 4. For assistance, please visit http://www.panasonic.com/help
Copying handset phonebook items
You can copy one or all of the phonebook items from one handset to another.
Copying an item 1 Find the desired item (page 18). i
2 {V}/{^}: Copy i {OK} 3 Select the handset to copy to by
pressing the desired handset number ({1} {6}). L When an item has been copied, Completed is displayed. L To continue copying another item: {V}/{^}: Yes i {OK} i Find the desired item. i {OK}
4 {OFF} Copying all items 1 {k} i {MENU} 2 {V}/{^}: Copy all i {OK} 3 Select the handset to copy to by
pressing the desired handset number ({1} {6}). L When all items have been copied, Completed is displayed.

4 {OFF}

Using Caller ID service
This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling partys name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list by the most recent call to the oldest. L Generally caller information is displayed from the 2nd ring. L If the unit cannot receive caller information, the following is displayed: Out of area: The caller dialed from an area which does not provide Caller ID service. Private caller: The caller requested not to send caller information. Long distance: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the display. This lets you know if you should view the caller list to see who called while you were out. Custom name display When the Caller ID number is received and it matches a phone number stored in the phonebook, the stored name from

the phonebook is displayed and logged in the caller list. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed after you hear a Call Waiting tone (page 17). Please contact your telephone service provider for details and availability of this service in your area.

Caller list

Viewing the caller list and calling back 1 {MENU} 2 {V}/{^}: View Caller ID i
3 Press {V} to search from the most
recent call, or {^} to search from the oldest call.
4 To call back, press {C}.
To exit, press {OFF}. Note: L A Q is displayed in caller information which has already been viewed or answered.
Editing a callers phone number before calling back
You can edit a phone number in the caller list by removing its area code and/ or the long distance code 1.
1 {MENU} 2 {V}/{^}: View Caller ID i
3 {V}/{^}: Select the desired item. i
4 {V}/{^}: Edit & Save i {OK}
Caller ID Service 5 Press {MENU} repeatedly until the
phone number is shown in the desired format. 1 Local phone number Ex: 321-Area code Local phone number Ex: 555-321-1 Area code Local phone number Ex: 1-555-321-5555 {C} L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.
Storing caller information into the phonebook 1 {MENU} 2 {V}/{^}: View Caller ID i
Caller ID number auto edit feature
Once you call back an edited number, the unit will remember the Area Code and Format of the Edited Number. Next time when someone calls from the same Area Code, caller information will be customized by the unit as follows: When the call is being received, the Caller ID number will be displayed in the same Format as the Edited Number. After the call is ended, the phone number of the caller, when reviewed from the Caller list, will be displayed in the same Format as the Edited Number. For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that callers area code are edited automatically. This feature can be turned on or off (page 24). Note: L Phone numbers from the 4 most recently edited area codes are automatically edited.

Memory capacity

The total recording capacity (including your greeting message) is about 16 minutes. A maximum of 64 messages can be recorded. L If the message memory becomes full, the MESSAGE indicator flashes rapidly (if the answering system is turned on). Erase unnecessary messages (page 28). L When the message memory becomes full, the greeting message is different depending on your situation: If you use the prerecorded greeting message, the unit automatically switches to another prerecorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.
3 {V}/{^}: Answer on or Answer

offi {OK} i {OFF}

Screening calls
While a caller is leaving a message, you can listen to the call through the handsets speaker. You can answer the call by pressing {C} on the handset. Note: L To turn this feature off, see page 32.
Answering System 3 {V}/{^}: Play greeting i

Greeting message

When the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a prerecorded greeting message.

{OK} i {OFF}

Erasing your greeting message 1 {MENU} 2 {V}/{^}: Answering device i
Recording your greeting message
You can record your own greeting message (max. 2 minutes and 30 seconds). If you do not record a greeting message, a prerecorded greeting message is used.
3 {V}/{^}: Erase message i
4 {V}/{^}: Erase greeting i
5 {V}/{^}: Yes i {OK} i {OFF}
3 {V}/{^}: Record greeting i
4 After the handset beeps, speak
clearly about 20 cm (8 inches) away from the microphone.
5 To stop recording, press {OK}. 6 {OFF} Using a prerecorded greeting message
If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
Playing back the greeting message 1 {MENU} 2 {V}/{^}: Answering device i
Listening to messages using the base unit
When new messages have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The base unit plays new messages. L When you have no new messages, the base unit plays back all messages.

Multi-unit Operation 2 To stop paging:

Intercom

Intercom calls can be made between handsets Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging a unit for an intercom call, the paged unit beeps for 1 minute.
Base unit: Press {LOCATOR}. Handset: Press {OFF}.
Transferring calls between handsets, conference calls
Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party.
Making an intercom call 1 {INTERCOM} 2 Select the handset you want to page
by pressing the desired handset number ({1} {6}). L To stop paging, press {OFF}.
1 During an outside call, press
{TRANSFER} to put the call on hold.
2 Select the handset you want to
transfer to by pressing the desired handset number ({1} {6}). L If you do not wish to announce the transfer, skip to step 4.
3 When you finish talking, press

{OFF}.

3 Wait for the paged party to answer.
L If the paged party does not answer, press {C} to return to the outside call.
Answering an intercom call 1 Press {C} or {s} to answer the
4 To complete the transfer:
Press {OFF}. L The outside call is being routed to the handset. To establish a conference call: Press {MENU}. i {1} L To leave the conference, press {OFF}. The other parties can continue the conversation. Note: L If the paged party does not answer within 1 minute after you hang up, your phone rings and the call is returned to your phone. You can speak to the caller again by pressing {C}.
{OFF}. Note: L When the ringer volume is set to off, the handset rings at the low level for the intercom calls.

Handset locator

You can locate a misplaced handset by paging it.

1 Base unit:

{LOCATOR} L The handset beeps for 1 minute.
Answering transferred calls Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller.
3 {V}/{^}: Registration i {OK} 4 {V}/{^}: Deregistration i
5 {3}{3}{5} i {OK} 6 Select the handset(s) you want to
cancel by pressing the desired handset number ({1} {6}). i {OK} L The selected handset number(s) flashes. L To cancel a selected handset number, press the number again. The number stops flashing.

Registering a handset

The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list.
Problem The 2nd callers information is not displayed during an outside call. Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service. After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).
Answering system Problem I cannot listen to messages from a remote location. Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 31). L The answering system is off. Turn it on (page 31). L The answering system is off. Turn it on (page 26, 31). L The message memory is full. Erase unnecessary messages (page 28, 29). L If you subscribe to the Voice Mail service, messages are recorded by the telephone service provider not your telephone (page 31). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later.
The unit does not record new messages.
I cannot operate the answering system.
FCC and other information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.(found on the bottom of the unit) L Ringer Equivalence No. (REN).0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910

Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Alarm: 25 Answering calls: 16 Answering system Erasing messages: 28, 29, 30 Listening to messages: 28, 29, 30 Turning on/off: 26, 29, 30, 31 Auto talk: 17 B Battery: 10, 11 Belt clip: 37 C Call screening: 26, 32 Call share: 17 Call Waiting: 17 Call Waiting Caller ID: 21 Caller ID edit: 21 Caller ID number auto edit: 22 Caller ID service: 21 Caller list: 21, 22 Chain dial: 19 Conference calls: 34 Connections: 9 Customer support: 25 D Date and time: 15 Deregistration: 35 Dialing mode: 14 Display Contrast: 24 Language: 14 E Error messages: 39 F Flash: 17 Flash time: 24 G Greeting message: 27 H Handset locator: 34 Headset, optional: 38 I Intercom: 34 K Key tone: 24 M Making calls: 16 Memory capacity (message recording): 26 Message alert: 32, 33 Missed calls: 21 Mute: 17 A
Navigator key: 13 Pause: 16 Phonebook: 18 Phonebook copy: 20 Power failure: 9 Pulse service: 17 R Recording time: 32 Redial list: 16 Registration: 35 Remote code: 31 Remote operation: 29 Ring count: 31 Ringer off: 17 Ringer tone: 24 Rotary service: 17 S SP-phone: 16 T Time adjustment: 24 Toll saver: 31 Tone: 17 Transferring calls: 34 Troubleshooting: 40 TTY: 5, 48 V Voice guidance: 30 Voice guidance language: 14 Voice Mail: 31, 33 Volume Handset ringer: 24 Receiver: 16 Speaker: 16 W Wall mounting: 36 Warranty: 48 N P
If you need assistance with setup or operation
1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Service and Technology Company Customer Service Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.
We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Name and address of dealer Date of purchase
Attach your purchase receipt here.
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2007 Panasonic Communications Co., Ltd. All Rights Reserved.