FAQs for Panasonic KX-TG4500 Phone System 1. How do I deliver a voice message from one handset to another handset? 2. How do I place an external call on Hold when using a cordless handset? How do I release it from Hold? 3. How do I transfer an external call when using a Handset? 4. The time has been changed incorrectly without me knowing it. What happened? 5. How do I use the speed dial? How do I save speed dial #s? 6. I have an additional telephone connected to Line 1 in parallel with KX-TG4500B, when this phone is picked up, how can I join in the conversation with the Base Unit or a Handset? 7. After I insert the battery into the handset, the Handset screen is blank. What should I do? 8. How do I place a two-line conference call on Hold and how do I release it from Hold? 9. During a conference call with two external parties, how do I mute the conference call? 10. How do I erase the customized Handset name and return to the default name of Handset 1, Handset 2, etc.? 11. What is the best way for an outside caller to reach a destination extension in the system? 12. What is maximum number of Mailboxes the system can have? 13. How do I clear/erase the music I recorded for Music on Hold (MOH)? 14. How do I know which Line is set up for Notify alert? 15. Can a KX-TG4000B or KX-TGA400B be used with the KX-TG4500B? 16. How do I setup my own greeting for a line?
1. How do I deliver a voice message from one handset to another handset? From the standby display screen on the handset:Press M.box, then scroll down to Deliver msg. and press the joystick in or the soft key "select" for selection. Enter the destination mailbox number by scrolling down then press Joystick in for selection. A check mark will display next to your selection. Press the Select soft key and Start to record your voice message. Follow the voice prompt to complete voice message delivery. 2. How do I place an external call on Hold when using a cordless handset? How do I release it from Hold? To place an external call on Hold, press the HOLD/INTERCOM/CLEAR button twice. The external line indicator will blink slowly on screen. To release it from Hold, press the Line indicator button. (If you press theHOLD/INTERCOM/CLEAR button only once to place the line on Hold you will not be able to release the hold by pressing the line button - it's inactive. It would be necessary to press HOLD again, and then press the Line button.) 3. How do I transfer an external call when using a Handset? To transfer a call, press the HOLD/INTERCOM/CLEAR button once, scroll down to destination extension using Joystick , then press Select soft key and OFF key to complete the call transfer. (If you press twice on HOLD/INTERCOM/CLEAR, the screen will not give you destination extensions to choose from. To obtain the destination extension option, press the HOLD/INTERCOM/CLEAR button one more time).
4. The time has been changed incorrectly without me knowing it. What happened? After the system time is set, the time in Caller ID information will automatically adjust the system time by default. Incorrect time display may be caused by the time information in Caller ID data when the call initiates from a different time zone. To have the correct time display, set the time again then select Time adjustment to Manual on the base unit. 5. How do I use the speed dial? How do I save speed dial #s? Speed dial allows you to store up to ten phone numbers for quick dialing. To save speed dial #'s using the handset, press the joystick and scroll down to Speed Dial # and push the SELECT soft key once. Select the speed dial memory position (0-9) you want and enter the phone number and then hit the save key. On the base unit, press MENU, scroll down to Speed dial # and press ENTER. Scroll down to the speed dial memory position (0-9) you want then press ENTER. Enter the phone number and hit the SAVE key. To dial using the speed dial feature, simply press the keypad button (0-9), where the speed dial number is saved. Wait until the phone number is displayed, and then press the TALK button, Sp-phone button or lift base corded Handset to complete the speed dial. 6. I have an additional telephone connected to Line 1 in parallel with KX-TG4500B, when this phone is picked up, how can I join in the conversation with the Base Unit or a Handset? When the external parallel phone is picked up on a line, the line status icon/indicator will be displayed on the Base unit (Line LED) or on the Handset display. To access the line and join in the conversation, press and hold the line button for 3 seconds. (If just press the line button, Busy will be displayed on the screen, this is normal). 7. After I insert the battery into the handset, the Handset screen is blank. What should I do? This is normal. Try pressing the OFF key on the Handset or place the Handset on the handset charger and the LCD will start to display information such as Handset number, etc. 8. How do I place a two-line conference call on Hold and how do I release it from Hold? On the Handset: press the HOLD button. To release it from Hold, press one of the line buttons (e.g. L1, L2), then press the Conf soft key. On the Base Unit: press the HOLD button. To release it from Hold, press one of the line button (e.g. L1, L2), then press the CONF button. 9. During a conference call with two external parties, how do I mute the conference call? During the conference call, press the Mute button either on the Base or Handset. Your voice is muted and the two external parties will not hear your voice. To release the Mute, simply press the Mute button again either on the Base or Handset. 10. How do I erase the customized Handset name and return to the default name of Handset 1, Handset 2, etc.? On the Handset, press MENU, scroll to Initial setting, then select Change HS name, then enter custom name and press SAVE. To return to the default names, at the Change HS name prompt press Enter, then press [CLEAR] and Save. Default name (Handset 1, or Handset 2, etc.) will then be displayed on Handset screen.

11. What is the best way for an outside caller to reach a destination extension in the system? The system needs to be in Automated Attendant mode, which allows an outside caller to ring one of its extensions at a time when the call comes in. The outside caller should press [0, #] to speak to the operator if the caller does not know the destination extension number. Operator may transfer the call to the destination extension provided the extension is not busy. When the destination extension is busy, the operator can give the caller the destination extension number then guide the caller to leave a message by pressing the VOICE MAIL button on the base unit and then hang up the line. (Caller will then hear, on his/her phone, an instruction on how to leave a message for the busy destination extension). 12. What is the maximum number of Mailboxes the system can have? The amount of Mailboxes is the same amount of cordless handsets registered to the system. The Maximum number of cordless handsets that can be registered to the system is eight and the maximum mailboxes is also eight. 13. How do I clear/erase the music I recorded for Music on Hold (MOH)? To clear/erase the music you recorded, press MENU, scroll to Initial Setting and scroll to Music on hold. Select Set music on hold and while the music on hold is playing, press [CLEAR]. The pre-recorded MOH cannot be erased. 14. How do I know which Line is set up for Notify alert? Notify alert is a special line feature allowing the unit to call a cellular phone/pager when your mailbox has received an incoming message from an outside caller. You may retrieve the message from your cellular phone or landline touch-tone telephone. The Line used for the unit to call your cellular phone/pager is LINE 1 on the base unit. 15. Can a KX-TG4000B or KX-TGA400B be used with the KX-TG4500B? No. KX-TG4000B and KX-TGA400B are not compatible with KX-TG4500B. 16. How do I setup my own greeting for a line? There are six greetings in the system and five of them are user-recordable. User may record a greeting from one of the five selections and assign one of them to any one of 4 external lines. To record your own greeting: While the base unit is in standby mode, press the ANSWER ON button for a line, then press the down-arrow (v) for Setup, then press ENTER. Scroll down to User greetings and ENTER. Select a greeting marked with (none) then press ENTER. After pressing ENTER again or the FWD (>) button, speak loudly to start recording your own greeting. When you finish, press 2 and EXIT to complete your recording. To assign a greeting to a line: While the base unit is in standby mode, press the ANSWER ON button for the line, then press the down arrow (v) for Setup and press ENTER. When using the Auto Answer Mode select Mailbox; if using the Auto Attendant Mode select Auto attendant; press ENTER and scroll down to Select greeting then press ENTER again. Scroll down to the greeting you recorded and press ENTER. After you confirm/hear the greeting being played back, press EXIT to complete the greeting assignment for the line.

5.8 GHz Expandable Digital Cordless Handset Model No. KX-TGA450

Installation Manual

PLEASE READ BEFORE USE AND SAVE.
This handset is an accessory cordless handset for use with the Panasonic KX-TG4500. This installation manual only describes the steps necessary to start up the handset. Please read the KX-TG4500 Operating Instructions for further details.
Accessories (included). For extra orders, call 1-800-332-5368.

A Charger Unit.1

Charger Order No. PQLV30046ZA AC Adaptor Order No. PQLV256Z A Handset Battery Cover.1 Order No. PQYNTG4500BR
A Cordless Handset Battery.1

Order No. HHR-P104

A Belt Clip.1

Order No. PQKE10377Z5

Installation
Connecting the Charger unit

Power Outlet AC Adaptor

Use only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z). The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to disconnect.

Installing the battery

Insert the battery, and press it down until it fits in position with the compartment. Close the cover.
For assistance, please visit http://www.panasonic.com/phonehelp 1 PQQX15082ZB KU0706SC9

Charging the battery

Place the handset on the charger and charge for 7 hours before initial use. The CHARGE indicator will light, and Charging is displayed. When the battery is fully charged, Charge completed is displayed. Recharge the battery when: Recharge battery is displayed on the handset, 2 flashes, the handset beeps every 60 seconds while it is in use or in standby mode.

Charge Contacts

CHARGE Indicator
Handset battery information
After your Panasonic battery is fully charged, you can expect the following performance: Operation While in use (TALK) While not in use (Standby) Operating time Up to 15 hours Up to 7 days
Clean the charge contacts of the handset and the charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the battery may not charge properly.

Belt Clip

You can hang the handset on your belt or pocket using the included belt clip.

To attach the belt clip

To remove the belt clip

Registration

This cordless handset must be registered to a KX-TG4500 base unit. The handset will be assigned the next available extension number at registration. Only one handset can be registered at a time. Charge the battery fully. Make sure that the base unit and other handsets are not being used. Have both the handset and base unit nearby during registration.
Registration. Press MENU, #, 123 on the base, then press

ER O N

SP-PHO SP-PHONE NE
To operate OK , press the right soft key.
The handset display shows the instructions as shown on the right.

BACK P LAY

1 Base unit: Press {MENU}, followed by {#}, {1}, {2}, {3} and {ENTER}. 2 Handset:

(1) Press

Handset registering
(2) Confirmation tone is heard and the display shows the new extension number.
Registration is complete.

Ex. Extension number 2

Handset registered
To cancel handset registration, please see the KX-TG4500 Operating Instructions.
For assistance, please visit http://www.panasonic.com/phonehelp 3
Selecting the display language
You can select either English or Spanish as the display language. The factory preset is English. Press {MENU} N {V} or {^} to select Initial setting N Select N {V} or {^} to select Change language N Select N {V} or {^} to select Espaol or English N Save.

Optional Headset

Connecting an optional headset to the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA86 headset. To order, call the accessories telephone number shown on page 1.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as shown below. Headset Jack

Headset sold separately.

Wall Mounting
The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (see below). Mount the charger (A). Slide it down (B), then slide down to the right (C) until it is secured. 2.4 cm (3132 inch)

Screws To Power Outlet

2.4 cm (3132 inch)

Wall Template

FCC and Other Information
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Operating the product near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. FCC RF Exposure Warning: To comply with FCC RF exposure requirements, the handset unit may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

For assistance, please visit http://www.panasonic.com/phonehelp 5

CAUTION:

To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
For your future reference
Serial No. (found on the bottom of the unit) Name and address of dealer Date of purchase
If you need assistance with setup or operation:
Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Copyright: This material is copyrighted by Panasonic Communications Co. (U.K.) Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co. (U.K.) Ltd.

2006 Panasonic Communications Co. (U.K.) Ltd. All Rights Reserved.
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Limited Warranty Coverage
Panasonic Telephone Products Limited Warranty
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or reinstall an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/phonehelp
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-887-833-8855.
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910
Telfono Inalmbrico Digital expandible de 5.8 GHz Modelo KX-TGA450

Manual de instalacin

LALO ANTES DE LA UTILIZACIN Y LUEGO GURDELO.