TG602X_605X.book Page 1 Thursday, February 8, 2007 2:39 PM

Operating Instructions

5.8 GHz Expandable Digital Cordless Phone

Model No.

KX-TG6021

with 2 Handsets

KX-TG6022

with 3 Handsets

KX-TG6023
5.8 GHz Expandable Digital Cordless Answering System

KX-TG6051

KX-TG6052

KX-TG6053

5.8 GHz Digital Cordless Answering System
with 4 Handsets Model No.

KX-TG6054

Model shown is KX-TG6021.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
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Table of Contents

Introduction
Product information. Accessory information. Important safety instructions. For best performance. 6 8
Transferring calls between handsets, conference calls. 39 Registering a handset. 39

Useful Information

Wall mounting. Headset (optional). Lanyard/strap eyelet. Error messages. Troubleshooting. FCC and other information. Specifications. Customer services. Warranty. 53

Preparation

Setting up the base unit. 9 Setting up the handset. 9 Controls. 12 Display. 13 Setting the unit before use. 14

Making/Answering Calls

Making calls. 15 Answering calls. 16 Useful features during a call. 16

Index. 55

Phonebook
Handset phonebook. 19 Copying handset phonebook items. 20

Caller ID Service

Using Caller ID service. 21 Caller list. 22

Programming

Programmable settings. 24

Answering System

Answering system. 30 Turning the answering system on/off. 30 Greeting message. 31 Listening to messages using the base unit. 31 Listening to messages using the handset. 32 Remote operation. 33 Answering system settings. 34

Voice Mail Service

Using Voice Mail service. 36

Multi-unit Operation

Intercom. 38
For assistance, please visit http://www.panasonic.com/help
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Product information

Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models:
Notable feature differences among the following models
Model no. KX-TG6021 KX-TG6022 KX-TG6023 KX-TG6051 KX-TG6052 KX-TG6053 KX-TG6054 Answering system r r r r Talking Caller ID r r r r Slow talk r r r r Intercom

\ N*1 N N*2

r r r r *3 r r *3 r r r
*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets (KX-TGA600, page 5). For assistance, please visit http://www.panasonic.com/help

11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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WARNING:

L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Completely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately

CAUTION:

Installation L Never install telephone wiring during a lightning storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.
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shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 C (41 F) or greater than 40 C (104 F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

Bottom of the charger Hooks Hooks Fasten the AC adaptor cord to prevent it from being disconnected.
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Preparation Battery installation/ replacement 1 Press the notch of the handset cover
firmly, and slide it in the direction of the arrow. L If necessary, remove the old battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use. L While charging, Charging is displayed and the charge indicator on the handset lights in amber. When the battery is fully charged, Charge completed is displayed and the indicator lights in green. Base unit:
2 Insert the battery (A), and press it
down until it snaps into position (B). Then close the handset cover (C, D).

Charge contacts

L Model shown is KX-TG6021. Charger: Available model: KX-TG6022/KX-TG6023/KX-TG6052/ KX-TG6053/KX-TG6054
Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800822-8837) for information on how to recycle this battery.
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Note: L If you want to use the handset immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity. L When the battery is empty, Charge for 7h is displayed and the charge indicator does not light for about 5 minutes to concentrate on charging. Battery level Battery icon 7 Battery level Fully charged Medium Low Flashing: needs to be recharged. Empty Note: L Battery operating time may be shortened over time depending on usage conditions and surrounding temperature. L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. L After the handset is fully charged, displaying Charge completed, it may be left on the base unit or charger without any ill effect on the battery. L The battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit or charger and let it charge for 7 hours.
Symbols used in these operating instructions
Symbol {} Button name/ soft key name Meaning The words in the brackets indicate button names/soft key names on the handset and base unit. Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} Proceed to the next operation. The words in quotations indicate the menu on the display. Press {V} or {^} to select Off.
Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Operation While in use (talking) While not in use (standby) While using the clarity booster feature (page 17) Operating time Up to 5 hours Up to 11 days Up to 3 hours

Display language

You can select either English or Espaol as the display language. The default setting is English.
1 {MENU} i {0}{5}{1} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} Date and time
Set the correct date and time. To use the available alarm function (page 28). When you play back a message from the answering system (page 31), the unit announces the day and time it was recorded. (KX-TG6051/KXTG6052/KX-TG6053/KX-TG6054)

1 KX-TG6021/KX-TG6022/

KX-TG6023 {MENU} i {0}{8} KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 {MENU} i {0}{8}{1}
2 {V}/{^}: Select the desired setting. 3 Press the right soft key to save. i
1 {MENU} i {4}{1} 2 Enter the current month, day, and
year by selecting 2 digits for each. Example: August 15, 2007 {0}{8} {1}{5} {0}{7}

Voice guidance language

Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 You can select either English or Espaol as the voice guidance language of the answering system. The default setting is English.
3 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0}
4 {AM/PM}: Select AM or PM. 5 {Save} i {OFF}
Note: L If you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.
1 {MENU} i {0}{8}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
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Making calls

1 Dial the phone number.
L To correct a digit, press {Clear}.
Erasing a number in the redial list
1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

2 Press {C} or {Call}. 3 When you finish talking, press {OFF}
or place the handset on the base unit or charger. Note: L Line in use is displayed when someone is talking on the handset or another phone. Using the speakerphone
3 {Erase} i {Yes} i {OFF}
PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 20). For example, if you need to dial the line access number 9 when making outside calls with a PBX:
1 Dial the phone number, and press
{s}. L Speak alternately with the other party.
1 {9} i {PAUSE} i Dial the

phone number.

2 When you finish talking, press

{OFF}. Note: L Use the speakerphone in a quiet environment. L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).
Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.
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Answering calls

When a call is being received, the ringer indicator flashes rapidly.
Useful features during a call

HOLD button

This feature allows you to put an outside call on hold. Press {HOLD} 2 times during an outside call. L To release the hold, press {C}. L Another handset user can take the call by pressing {C}. Note: L If another phone is connected to the same line (page 9), you can also take the call by lifting its handset. L If a call is kept on hold for more than 6 minutes, an alarm tone starts to sound and the ringer indicator flashes rapidly. After 4 additional minutes on hold, the call is disconnected.

1 Press {C} or {s}.

L You can also answer the call by pressing any dial key from {0} to {9}, {*}, {#}, or {INTERCOM}. (Any key talk feature)
{OFF}. Note: L You can change the ringer indicator color and the ringer tone (page 26). You can also adjust the handset ringer volume (page 27). Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 26. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. Adjusting the base unit ringer volume Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press {>} or {<} repeatedly to select the desired volume. L To turn the ringer off, press and hold {<} until the unit beeps 2 times.

Mute button

While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}. Note: L When this feature is turned on, {Mute} flashes. L {Mute} is a soft key visible on the handset display during a call.

Storing caller information into the phonebook 1 {View CID} 2 {V}/{^}: Select the desired item. i
{Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format.

3 {Save}

L If there is name information for the caller, skip to step 5.
4 Enter the name (see the character
table, page 19). i {Next} i {Save}
5 {OFF} Erasing selected caller information 1 {View CID} 2 {V}/{^}: Select the desired item. 3 {Erase} i {Yes} i {OFF}
Erasing all caller information
1 {View CID} 2 {All erase} i {Yes}
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Programmable settings

You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 24) using the direct commands (page 26) L Mainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired menu. i {Select}
L If there is a sub-menu(s), press {V} or {^} to select the desired item. i {Select}
3 Press {V} or {^} to select the desired setting. i {Save}
L This step may vary depending on the feature being programmed.

4 {OFF}

Main menu Message play (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) V.M. access Alarm Ringer setting Sub-menu 1 Sub-menu 2 Page 32
Ringer volume Ringer tone Ring color Date and time*1 Time adjustment*1 Copy 1 item Copy all items

Set date & time

Voice enhancer Copy phonebook
Talking CallerID (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054)
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Main menu Customer support Initial setting Sub-menu 1 Set answering (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) Voice Mail Sub-menu 2 Ring count*1 Recording time Remote code*1 Store VM access#*1 VM tone detect*1 Message alert LCD contrast Key tone Auto talk Caller ID edit Set tel line Set dial mode*1 Set flash time

*1 *1 *1

Page 35, 37 21
Set line mode*1 Set base unit (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) Registration Ringer tone Talking CallerID*1
HS registration Deregistration

Change language

Display Voice prompt (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054)
*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
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Programming Programming using the direct commands 1 {MENU} 2 Enter the desired feature code. 3 Enter the desired setting code. i {Save}
Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step 1. Feature Alarm Auto talk

{0}{*}{4}

{1}: <On> {0}: Off

{0}{8}{2}

{1}: <English> {2}: Espaol
*1 If System setting column is checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones. *4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at 700ms unless pressing {FLASH} fails to pick up the call waiting call. *6 Generally, the line mode setting should not be adjusted. If Line in use is not displayed when another phone connected to the same line is in use, you need to change the line mode to A. *7 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first.
An alarm will sound once for 3 minutes at the set time. Set the date and time beforehand (page 14).
1 {MENU} i {8} 2 {V}/{^}: Once i {Select}
L To turn off the alarm, select Off. i {Select} i {OFF}
3 Set the desired date and time. i {Save} 4 {V}/{^}: Select the desired ringer tone. i {Save}
L We recommend selecting a different ringer tone from outside call.
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Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode.

Customer support

The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i {V}/{^}: Customer support i {Select} i {OFF}
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Answering system

Available model: KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 14).

clearly about 20 cm (8 inches) away from the MIC.
4 To stop recording, press {STOP}. Using a prerecorded greeting message
If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
Playing back the greeting message

Press {GREETING CHECK}.

{ERASE}
Erasing your greeting message
Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing.
*1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not being used.
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Listening to messages using the handset
When new messages have been recorded: New message is displayed. The message indicator on the handset flashes slowly if the message alert feature is turned on (page 35).
You can also operate the answering system by pressing dial keys on the handset during playback. Key {^} or {V} {1} or {<} {2} or {>} {4} {5} {8} {9} {0} {*}{4} or {Erase} {*}{5} Operation Adjust the receiver/ speaker volume Repeat message (during playback)*1 Skip message (during playback) Play new messages Play all messages Turn answering system on Stop playback*2 Turn answering system off Erase message currently playing Erase all messages
1 {MENU} 2 {V}/{^}: Message play i
{Select} L The handset plays new messages. L When you have no new messages, the handset plays back all messages.
3 When finished, press {OFF}.
Note: L To switch to the receiver, press {C}. Voice guidance If you do not press any buttons after the last message is played back, the handsets voice guidance starts. Operate the answering system by following the guidance as necessary. Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message.
*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start.
1 Press {Select} during playback.
L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 22).

2 {Call}

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Remote operation

Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The units voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 34). This code must be entered each time you operate the answering system remotely.

Ring count

You can change the number of times the phone rings before the unit answers calls. The default setting is 4. Toll saver: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 33), you will know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.
1 Dial your phone number. 2 Let the phone ring 15 times.
L The unit answers your call with the greeting message. L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 33).
Skipping the greeting message to leave a message
You can leave a message just as any outside caller can. Call your phone number. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep.
1 {MENU} i {0}{6}{1} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
For Voice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service
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provider rather than the units answering system, turn off the answering system (page 30). L To use this units answering system rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service provider cannot do this: Set this units Ring count setting so that this units answering system answers calls before the Voice Mail service of your telephone service provider does. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting. Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone service provider.

Message alert

You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is Off. Important: L If there are new Voice Mail messages present (page 36), the message indicator also flashes slowly.
1 {MENU} i {0}{#} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}

Registering a handset

The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset.

1 Handset:

{MENU} i {0}{0}{1}

2 Base unit:

KX-TG6021/KX-TG6022/ KX-TG6023 Press and hold {LOCATOR} until the IN USE indicator flashes. KX-TG6051/KX-TG6052/ KX-TG6053/KX-TG6054 Press and hold {LOCATOR/ INTERCOM} until the IN USE indicator flashes. L After the IN USE indicator starts flashing, the rest of the procedure must be completed within 1 minute.
{INTERCOM} to put the call on hold.
2 {V}/{^}: Select the desired unit. i

{Transfer}

3 Wait for the paged party to answer.
L If the paged party does not answer, press {C} to return to the outside call.
4 To complete the transfer:
Press {OFF}. L The outside call is being routed to the handset. To establish a conference call: Press {Conf}. L To leave the conference, press {OFF}. The other parties can continue the conversation. L To put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Answering transferred calls Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller.

3 Handset:

Press {OK}, then wait until a beep sounds.
Registering an additional handset See page 5 for information on the available model. Start from step 2.
Deregistering a handset 1 {MENU} i {0}{0}{2} 2 {3}{3}{5} i {OK} 3 Select the handset you want to
cancel by pressing the desired handset number ({1} {4}). Note: L If you do not use the handset, we recommend removing the battery to prevent malfunctioning.
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Useful Information 3 Tuck the telephone line cord inside

Wall mounting

Base unit 1 Insert the hooks on the wall
mounting adaptor into the holes 1 and 2 on the base unit.
the wall mounting adaptor and connect the cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 9). L There are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910
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Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached.
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IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Panasonic KX-TG651 Series
The new premium quality range of Panasonic Cordless DECT phones introduces the Panasonic KX-TG651 Series. These sleek, ultra-modern home phones have an attractive handset featuring a well proportioned amber-illuminated keypad with comfortable buttons for easy use, ringer LED, and large 1.8 inch LCD amber-backlit display screen. The ergonomic base station reflects the curves of the handset and gives the KX-TG651 Series a highly integrated and unified appearance.
Handsfree Speakerphone 15 Ringtones Up to 18 hours talktime Up to 170 hours standby time Up to 50m indoor range and up to 100m outdoor range Caller display.

Code 41233

- Description - (KX-TG6511EM) Single - (KX-TG6512EM) Twin - (KX-TG6513EM) Triple