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Operating Instructions

5.8 GHz Expandable Digital Cordless Answering System

Model No.

KX-TG6071

with 2 Handsets

KX-TG6072

with 3 Handsets

KX-TG6073

with 4 Handsets

5.8 GHz Digital Cordless Answering System

KX-TG6074

Model shown is KX-TG6071.
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
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Table of Contents

Introduction
Product information. Accessory information. Important safety instructions. For best performance. 6 8

Multi-unit Operation

Intercom. 38 Transferring calls, conference calls. 38 Registering a handset. 39

Preparation

Setting up the base unit. 9 Setting up the handset. 9 Controls. 12 Display. 13 Setting the unit before use. 13

Useful Information

Wall mounting. Headset (optional). Lanyard/strap eyelet. Error messages. Troubleshooting. FCC and other information. Specifications. Customer services. Warranty. 53

Making/Answering Calls

Making calls. 15 Answering calls. 16 Useful features during a call. 17

Phonebook

Handset phonebook. 20 Copying handset phonebook items. 21

Index. 55

Caller ID Service
Using Caller ID service. 22 Caller list. 23

Programming

Programmable settings. 25

Answering System

Answering system. 30 Turning the answering system on/off. 30 Greeting message. 31 Listening to messages using the base unit. 31 Listening to messages using the handset. 32 Voice memo. 33 Remote operation. 33 Answering system settings. 34

Voice Mail Service

Using Voice Mail service. 36
For assistance, please visit http://www.panasonic.com/help
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Product information

Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models:

Special features

N Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 18). N Talking Caller ID This feature allows the handset to announce the displayed caller name or phone number when a call is received (page 22). N Slow Talk You can slow down the voice of the person you are talking to, making it easier to hear and understand (page 18).
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Accessory information

Included accessories
Quantity No. Accessory item 7 AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover*1 Charger AC adaptor for charger Order number PQLV203 PQJA10075 PQKL10078Z2 HHR-P107 PQYNTG3032BR PQYNTG6051SR PQLV30054ZB PQLV30054ZS PQLV208 KX-TG 6071M 1 KX-TG 6072B 1 KX-TG 6073S 2 KX-TG 6074B 3
*1 The handset cover comes attached to the handset. 5
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Introduction Additional/replacement accessories
Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Accessory handset with charger Headset Order number HHR-P107 KX-TGA600 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 KX-J66

T-adaptor

Expanding your phone system
You can expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handsets (included and optional) can be registered to a single base unit. L KX-TG6074: An additional handset cannot be registered. Handset (optional): KX-TGA600
Sales and support information
L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
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Important safety instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
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For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noisefree communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones. avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet.
L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 C (41 F) or greater than 40 C (104 F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

1 {MENU} i {0}{8}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
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Preparation Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service. Handset
1 {MENU} i {0}{5}{1} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} Date and time
Set the correct date and time. To use the available alarm function (page 29). When you play back a message from the answering system (page 31), the unit announces the day and time it was recorded. Handset
1 {MENU} i {4}{1} 2 Enter the current month, day, and
year by selecting 2 digits for each. Example: August 15, 2007 {0}{8} {1}{5} {0}{7}
3 Enter the current hour and minute
(12-hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0}
4 {AM/PM}: Select AM or PM. 5 {Save} i {OFF}
Note: L If you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.
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Making calls

Using the handset 1 Dial the phone number.
L To correct a digit, press {Clear}.
Erasing a number in the redial list
1 {REDIAL} 2 {V}/{^}: Select the desired phone

number.

3 {Erase} i {Yes} i {OFF}
PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 21). For example, if you need to dial the line access number 9 when making outside calls with a PBX:
2 Press {C} or {Call}. 3 When you finish talking, press {OFF}
or place the handset on the base unit or charger. Note: L Line in use is displayed when someone is talking on the unit or another phone. Using the speakerphone

L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Editing/correcting a mistake Press {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number. L Press and hold {Clear} to erase all characters or numbers.
Adding items to the phonebook 1 {Phonebook} 2 {Add} 3 Enter the name (max. 16

characters). i {Next}

4 Enter the phone number (max. 32
digits). i {Next} i {Save} L To add other items, repeat from step 2.
Finding and calling a phonebook item
Searching for a name alphabetically by scrolling through all items

5 {OFF}

Note: L Caller ID subscribers can use ringer ID and light-up ID features (page 23). Character table for entering names Key {1} {2} {3} {4} {5} {6} {7} {8} {9} {0} {*} {#} Character & ( ) , . / 1 a b c A B C 2 d e f g h i j k l D E F 3 G H I 4 J K L 5 s P Q R S 7
1 {Phonebook} i {Search} 2 {V}/{^}: Select the desired item. 3 Press {C} to dial the phone
number. Searching for a name by initial
1 {Phonebook} i {Search} 2 Press the dial key ({0} {9}, {#}, or
{*}) that corresponds to the first letter you are searching for (see the character table, page 20). Example: LISA Press {5} repeatedly to display the first phonebook entry starting with the initial L and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed.
m n o M N O 6 p q r t u v T U V 8
w x y z W X Y Z Space ; #
3 Press {V} to select the desired item. 4 Press {C} to dial the phone
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Phonebook Editing items in the phonebook 1 Find the desired item (page 20). i
{Option} {MENU} in step 1 to change the dialing mode temporarily to tone.
2 {V}/{^}: Edit i {Select} 3 Edit the name if necessary (see the
character table, page 20). i {Next}
Copying handset phonebook items
You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID for phonebook items are not copied.
4 Edit the phone number if necessary.
i {Next} i {Save} i {OFF}
Erasing items in the phonebook 1 Find the desired item (page 20). 2 {Erase} i {Yes} i {OFF} Chain dial
This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
Copying an item 1 {MENU} i {#}{1} 2 {V}/{^}: Select the handset to copy

to. i {Next}

3 {V}/{^}: Select the desired item. i

{Send}

4 Press {OFF} after the long beep. Copying all items 1 {MENU} i {#}{2} 2 {V}/{^}: Select the handset to copy

An alarm will sound once for 3 minutes at the set time. Set the date and time beforehand (page 14).
1 {MENU} i {8} 2 {V}/{^}: Once i {Select}
L To turn off the alarm, select Off. i {Select} i {OFF}
3 Set the desired date and time. i {Save} 4 {V}/{^}: Select the desired ringer tone. i {Save}
L We recommend selecting a different ringer tone from outside call.
Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode.

Customer support

The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i {V}/{^}: Customer support i {Select} i {OFF}
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Answering system

This unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 14).
Turning the answering system on/off
Base unit Press {ANSWER ON} to turn on/off the answering system. L When the answering system is turned on, the ANSWER ON indicator lights. L When the answering system is turned off, the ANSWER ON indicator turns off.

Screening calls

While a caller is leaving a message, you can listen to the call through the base units speaker. To adjust the speaker volume, press {>} or {<} repeatedly. You can answer the call by pressing {SP-PHONE} on the base unit, or by pressing {C} on the handset. Turning off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press and hold {<} until the base unit beeps. OR While screening a call, press and hold {<} until the sound goes off. Note: L If you adjust the speaker volume while listening to messages or communicating through the base unit, the speaker volume for call screening is turned on again.

Memory capacity

The total recording capacity (including your greeting message and voice memo) is about 18 minutes. A maximum of 64 messages can be recorded. L If the message memory becomes full, the ANSWER ON indicator flashes rapidly (if the answering system is turned on). Erase unnecessary messages (page 31). L When the message memory becomes full, the greeting message is different depending on your situation: If you use the prerecorded greeting message, the unit automatically switches to another prerecorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.

*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start.
1 Press {Select} during playback.
L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 23).

2 {Call}

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Voice memo

Recording a voice memo
You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). Voice memos can be played back later with the same operation used to play back answering system messages. Base unit
L The unit plays back new messages. L The voice guidance informs you of the available commands. The announcements are different depending on the voice guidance language settings (page 13).
3 Control the unit using remote

commands (page 34).

4 When finished, hang up. Voice guidance
When the English voice guidance is selected During remote operation, the units voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: Play back all messages Play back new messages Record a message Erase all messages Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. When the Spanish voice guidance is selected To start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 34). See the Spanish Quick Guide for details. Note: L If you do not press any dial keys within 15 seconds after a voice guidance prompt, the unit disconnects your call.
1 {MEMO} 2 After the unit beeps, speak clearly
about 20 cm (8 inches) away from the MIC.
3 To stop recording, press {STOP}.

Remote operation

Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The units voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 34). This code must be entered each time you operate the answering system remotely.

1 {MENU} i {0}{6}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF} Message alert
You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is Off. Important: L If there are new Voice Mail messages present (page 36), the message indicator also flashes slowly. Handset
1 {MENU} i {0}{#} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
Note: L While message alert is on, battery operating time is shortened (page 11).
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Example:

Using Voice Mail service
Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service providers Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone. Important: L To use the Voice Mail service provided by your telephone service provider rather than the units answering system, turn off the answering system (page 30).
1-222-333-4444 VM access number

Pauses Password

To erase the Voice Mail access number Repeat step 1, then press and hold {Clear} until all digits are erased. Press {Save}, then press {OFF}.
Voice Mail (VM) tone detection
Your telephone service provider sends special signals (sometimes called Voice Mail tones or stutter tones) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} or {SP-PHONE}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. Turn this feature off when: You do not subscribe to Voice Mail service. Your telephone service provider does not send Voice Mail tones. Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone service provider. Turning VM tone detection on/off The default setting is On. Handset
Storing the Voice Mail (VM) access number
In order to listen to your Voice Mail messages, you must dial your telephone service providers Voice Mail access number. Once you have stored your Voice Mail access number, you can dial it automatically (page 37). Handset

1 {MENU} i {0}{7}{1} 2 Enter your access number (max. 32
digits). i {Save} i {OFF} Note: L When storing your Voice Mail access number and your mailbox password, press {PAUSE} to add pauses (page 15) between the access number and the password as necessary. Consult your telephone service provider for the required pause time.
1 {MENU} i {0}{7}{2} 2 {V}/{^}: Select the desired setting. 3 {Save} i {OFF}
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Voice Mail Service Listening to Voice Mail messages
The unit lets you know that you have new Voice Mail messages in the following ways: New Voice Mail is displayed on the handset. The message indicator on the handset flashes slowly if message alert feature is turned on (page 37). Handset

Message alert

You can select whether or not the message indicator on the handset flashes slowly when there are new recorded messages in the Voice Mail system. The default setting is Off. Important: L If there are new answering system messages present (page 30), the message indicator also flashes slowly. Handset
1 Press {C}, then press {VM} within
15 seconds. OR {MENU} i{V}/{^}: V.M. access i {Select} L The speakerphone turns on.
2 Follow the prerecorded instructions. 3 When finished, press {OFF}.
Note: L If {VM} is not displayed, the Voice Mail access number has not been stored. Store the number (page 36). L If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding {OFF} until the handset beeps. L If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long, the handset may not indicate new messages. L If your Voice Mail service uses Voice Mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually.
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L Headset shown is KX-TCA86. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}.

Lanyard/strap eyelet

If you have a lanyard/strap (not included), you can hang your handset from your neck or wrist. Thread it through the eyelet as shown and pull to tighten it.
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Error messages

If the unit detects a problem, one of the following messages is shown on the display. Display message All handsets are registered. Cause/solution L 4 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. To register an additional handset, erase the unnecessary handset number (page 39). L The called unit is in use. L The handset you tried to copy phonebook items to is in use. Try again later. L The handset you are calling is too far from the base unit. L The handsets registration has failed. Move the handset and base unit away from all electrical appliances and try again. L Another handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 21). L The destination handsets phonebook memory is full. Erase unnecessary items from the destination handsets phonebook (page 21). L There is no handset registered to the base unit matching the extension number you entered. L Your phonebook or redial list is empty. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base units AC adaptor is plugged in. L The handsets registration may have been canceled. Re-register the handset (page 39). L There is no space to store new items in the phonebook. Erase unnecessary items (page 21). L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again.

Error!!

---Incomplete--Phonebook full Invalid No items stored No link to base. Move closer to base, try again.
Phonebook full Please lift up and try again.
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Display message System is busy. Please try again later. Cause/solution L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later. L The handsets registration may have been canceled. Re-register the handset (page 39). L You have not stored the Voice Mail access number. Store the number (page 36).

Store VM access#

Troubleshooting
General use Problem The unit does not work. Cause/solution L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 39). L Confirm the telephone line cord is properly connected (page 9). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. L New messages have been recorded. Listen to the new messages (page 31). L New Voice Mail messages have been recorded. Listen to the new Voice Mail messages (page 37).
I cannot hear a dial tone.
The indicator on the top right of the handset flashes slowly. Programmable settings Problem I cannot program items.
Cause/solution L Programming is not possible while either the base unit or another handset is being used. Try again later.
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Problem I cannot set the alarm. Cause/solution L In order to set the alarm, you must first set the date and time (page 14). L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L A call is being received. Answer the call and start again after hanging up.
While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 7 continues to flash, or 8 is displayed. The handset display is blank. While charging, the charge indicator does not light and Charge for 7h is displayed.
Cause/solution L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced with a new one (page 10). L Confirm that the battery is properly installed. L Fully charge the battery (page 10). L The battery is empty. The charge indicator does not light in order to concentrate on charging. After about 5 minutes, the charge indicator lights and Charging is displayed.

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interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all persons body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in conjunction with any other antenna or transmitter. L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements.

Notice

ENERGY STAR As an ENERGY STAR Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
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Specifications

General Operating environment Frequency Base unit Dimensions Mass (Weight) Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply Approx. height 156 mm width 48 mm depth 33 mm (6 1/8 inches 1 7/8 inches 1 5/16 inches) Approx. 155 g (0.34 lb.) 200 mW (max.) Ni-MH battery (3.6 V, 650 mAh) Approx. height 99 mm width 178 mm depth 133 mm (3 29/32 inches 7 inches 5 1/4 inches) Approx. 380 g (0.84 lb.) Standby: Approx. 1.4 W Maximum: Approx. 4.6 W 200 mW (max.) AC adaptor (120 V AC, 60 Hz) 5 C 40 C (41 F 104 F) 5.76 GHz 5.84 GHz
Charger (KX-TG6072/KX-TG6073/KX-TG6074) Dimensions Mass (Weight) Power consumption Power supply Approx. height 68 mm width 82 mm depth 87 mm (2 11/16 inches 3 7/32 inches 3 7/16 inches) Approx. 80 g (0.18 lb.) Standby: Approx. 0.4 W Maximum: Approx. 3.3 W AC adaptor (120 V AC, 60 Hz)
Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.

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Customer services

Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910
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Warranty

PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5, Carolina, Puerto Rico 00985
Panasonic Telephone Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached.
TG607X.book Page 54 Tuesday, December 12, 2006 1:56 PM
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 70AAAx3 Model no for telephone Panasonic KX-TGA230 TGA271 TGA272 TG2352 TG2382 Panasonic KX-FPG378 TG2302 TG2318 TG2336 TG2357 TG2880 TG5213 TG5425 TG5438 TG5480 TG5822 TG6500 TG5653

HHR-P103A

Capacity

700mAh

Ni-MH : 90AAAx3 Capacity 830mAh

HHR-P104A

FPG379 TG2303 TG2319 TG2343 TG2386 TG5050 TG5230 TG5426 TG5439 TG5543 TG5831 TG6502 TGA520
FPF 391 TG2308 TG2322 TG2344 TG2388 TG5055 TG5240 TG5428 TG5451 TG5561 TG5832 TG5631 TGA523
TG2312 TG2313 TG2314 TG2316 TG2323 TG2326 TG2328 TG2335 TG2346 TG2348 TG2355 TG2356 TG2396 TG2480 TG2488 TG2489 TG5200 TG5202 TG5210 TG5212 TG5243 TG5421 TG5422 TG5423 TG5431 TG5432 TG5433 TG5436 TG5452 TG5453 TG5456 TG5471 TG5566 TG5571 TG5576 TG5821 TG5838 TG5839 TG5861 TG5871 TG5632 TG5634 TG5651 TG5652 TGA550 TGA551 TGA552 TGA650
Ni-MH : 90AAAx2 Capacity 830mAh

HHR-P105A

Panasonic KX-TG2411 TG2420 TG2421 TG2422 TG2423 TG2424 TG2431 TG2432 TG2433 TG2434 TG2620 TG2621 TG2622 TG2623 TG2624 TG2628 TG2629 TG2631 TG2632 TG2633 TG2634 TG2638 TG2810 TG2811 TG2815 TG2820 TG2822 TG2825 TG2826 TG2831 TG2832 TG2835 TG2836 TG2853 TG2854 TG2873 TG2910 TG2920 TG2922 TG2931 TG2932 TG2935 TG2936 TG5621 TG5631 TG5632 TG5652 TG5672 TG5761 TG5762 TG5766 TG5767 TG5771 TG5776 TG5778 TG5779 TG6700 TG6702 TGA570 TGA571 TGA572 TGA670
Ni-MH : 65AAAx3 Capacity 650mAh
Panasonic KX-TG3021 TG3022 TG3031 TG3032 TG3033 TG3034 TG3510 TG3511 TG3520 TG3521 TG3522 TG3526 TG3531 TG3532 TG3533 TG3536 TG6021 TG6022 TG6023 TG6025 TG6026 TG6031 TG6032 TG6033 TG6034 TG6051 TG6052 TG6053 TG6054 TG6071 TG6072 TG6073 TG6074 TG6075 TGA300 TGA301 TGA351 TGA600 TGA601 KX-GT GT1500 GT1540 GTA150 - IP Phone

HHR-P107A

Ni-MH : 35AAX3 Capacity 350mAh

HHR-P301A

Panasonic KX-T3610 T3620 T3640 T3702 T3705 T3710 T3712 T3720 T3725 T3730 T3732 T3800 T3805 T3807 T3822 T3823 T3824 T3825 T3832 T3848 T3850 T3855 T3860 T3870 T3875 T3908 T3910 T3912 T3920 T3925 T3930 T3932 T3935 T3940 T3945 T3950 T3960 T3962 T3965 T3967 T3968 T3980 T4108 T4109 T4168 T4169 T4200 T4300 T4310 T4330 T4340 T4342 T4350 T4360 T4365 T4370 T4400 T4410 T4500 T4550 T4600 TC100 TC109 TC150 TC155 TC157 TC160 TC162 TC162B TC163 TC165 TC170 TC180 TC183 TC185 TC187 TC190 TC197 TC280 TC282 TC289 TC906 TCC106 TCC116 TCC425 TCM410 TCM410-M TCM412 TCM412-B TCM415 TCM417 TCM418 TCM420 TCM422 TCM424 TCM440 TCM440-B
To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 35AAX3 Capacity 350mAh Model no for telephone

HHR-P302A

Fits Cobra, GE, V-Tech, Nortwestern Bell, AT&T Southwestern Bell and SANYO CordlessPhone
Ni-MH : 35AAX3 Capacity 350mAh Fits AT&T, GE, Sears, Sony, Pacific Bell Bell South, Pac.Tel and Mognavox CordlessPhone

HHR-P303A

Ni-MH : 35AAX2 Capacity 350mAh Panasonic KX-TC1000 TC1000B TC1001 TC1001W TC1002
TC1005 TC1010 TC1040 TC1040W

HHR-P305A

Ni-MH : 120AAX3 Capacity 1150mAh
Panasonic KX-TG2396 TG2397 TG2400 TG2400B TG2405 TG2500 TG2505 TG2550 TG2560 TG2565 TG2570 TG2575

HHR-P401A

Ni-MH : 100AAX3 Capacity 1000mAh
Panasonic KX-TG2205 TG2207 TG2215 TG2217 TG2219 TG2227 TG2236 TG2237 TG2239 TG2247 TG2257 TG2267 TG2700 TG2720 TG2730 TG2740 TG2750 TG2770 TG2970 TG2970B TG5100 TG5110 TGA270 TGA273 TGA290 TGA290B TGA510

HHR-P402A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 70AAX3 Model no for telephone Panasonic KX-TA38 FPC161 FPC165 FPC166 T800 T3800 T3815 T3821 T3830 T3831 T3835 T3842 T3845 T3880 T3900 TC901 TC904 TC907 TC907B TC911 TC917 TC917HSB TC933 TC933B TC934 TC934B TC935 TC935B TC955RUB TC956RUB TC976RUB TC1400 TC1401 TC1401B TC1403 TC1404 TC1405 TC1408 TC1410 TC1410B TC1413 TC1430 TC1430W TC1431 TC1431W TC1447 TC1447PK TC1450 TC1451B TC1451 TC1457 TC1460 TC1460B TC1460W TC1461 TC1461B TC1481 TC1481B TC1484 TC1493 TC1493CB TC1493CW TC1500 TC1501 TC1501B TC1520 TC1520B TC1503 TC1507 TC1696 TC1700 TC1701 TC1701B TC1703 TC1710 TC1710B TC1711 TC1711B TC1713 TC1720 TC1720B TC1721 TC1721B TC1722 TC1723 TC1731 TC1731B TC1733 TC1733CB TC1740 TC1740B TC1741 TC1741B TC1742 TC1743 TC1750 TC1750B TC1800 TC1800B TC1850 TC1850B TC1867 TC1870 TC1870B TC1890 TC1890B TC9568XB TCM939 TCM939B TCM941 TCM943 TCM944 TCM944B TCM947 TCM947B TCL100B Fits IBM, NorthwesternBell, SONY and Uniden Cordless Phone

HHR-P501A

Ni-MH : 150AAX3

HHR-P505A

1500mAh
P-P510A -> Replaced by HHR-P505A
Panasonic KX-TG200 TG200ALB TG200CB TG210 TG210ALB TGM240 TGM240B TC1801 TC1802 TC1805 TC1808 TC1811 TC1812 TC1831 TC1832 TC1851 TC1852 TC1855 TC1858 TC1861 TC1862 TC1863 TC1865 TC1866 TC1867 TC1868 TC1871 TC1872 TC1881 TC1882 TC1886 TC1887 TC1891 TC1892 TG2401 TG2403 TG2451 TG2481 TG2501 TG2502 TG2503 TG2506 TG2551 TG2552 TG2553 TG2559 TG2562 TG2563 TG2564 TG2581 TG2583 TG2584 TG2586 TG2593 TC1801 TC1811B TC1831B TC1851B TC1861B TC1866B TC1871B TC1886B TC1891B
2007.1- REPLACED Ni-MH : 150AAX2 Capacity 1500mAh Panasonic KX-TG2000 TG2000B TG4000 TG4000B TGA200 TGA400 TGA420

HHR-P506A

NI-cd Capacity 500mAh
Panasonic KX-TG2000 2000B TG4000 4000B

P-P507A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 150AAX2 Capacity 1500mAh Model no for telephone Panasonic KX-TG2650 TG2670 TG2680 TG2650N TG2670N YG2680N TG2690N

HHR-P509A

Ni-MH : 160AAX2 Capacity 1500mAh
Panasonic KX-TG2208 TG2214 TG2216 TG2224 TG2226 TG2235 TG2238 TG2248 TG2258

HHR-P513A

Ni-MH : 70AAX3 Capacity 700Ah
Panasonic KX-T9500 T9505 T9509 T9520 T9550 TC905 TC930

HHR-P543A

No Data
Ni-MH : 150AAX2 Capacity 1500Ah Panasonic KX-TG1000 TG1050 TGA100 TGA100 TGA420B V Tech VT2431 VT2461 AT&T 2455

HHR-P546A

Ni-MH : 70AAX3 Capacity 700mAh
Panasonic KX-TC900 TC900B TC900W TC909 TC910 TC910B TC910DB TC914 TC919 TCC902 TCC912 TCC936 TCC942 TCM937 TCM938 TCM940 TCS970

HHR-P592A

To order by phone, call 1-800-332-5368 To order by web, visit http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp Model No Spec Ni-MH : 150AAX3 Capacity 1500mAh Panasonic Model no for telephone

HHR-P515A

KX-THA16
Ni-MH : 110AAX5 Capacity 1000mAh Panasonic

HHR-P516A

KX-TG4500
Ni-MH : 70AAX1 Capacity 700mAh Panasonic KX-TGA101/1034/1033/1032 No Photo

HHR-4DPA