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For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.
Operating safeguards L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).) L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

WARNING

Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre. L Unplug from power outlets and never touch the inside of the product if its casing has been broken open. L Never touch the plug with wet hands. Danger of electric shock exists. Installation L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects.

CAUTION

Installation and relocation L Never install telephone wiring during an electrical storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when: the handset batteries need recharging or have failed. there is a power failure. the key lock feature is turned on.
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Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.

For best performance

Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C. Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS
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L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return L This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Information on Disposal in other Countries outside the European Union

Specifications

Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Frequency range: 1.88 GHz to 1.90 GHz RF transmission power: Approx. 10 mW (average power per channel) Power source: 220240 V AC, 50/60 Hz Power consumption: Base unit*1: Standby: Approx. 0.7 W Maximum: Approx. 3.8 W Base unit*2: Standby: Approx. 0.8 W Maximum: Approx. 4.2 W Charger: Standby: Approx. 0.2 W Maximum: Approx. 3.2 W Operating conditions: 0 C 40 C, 20 % 80 % relative air humidity (dry) *1 KX-TG6411/KX-TG6412/KX-TG6413 *2 KX-TG6421 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product.
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
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Setting up

Connections
L Use only the supplied Panasonic AC adaptor PQLV219BX. Base unit
L Do NOT use alkaline/Manganese/NiCd batteries. L Confirm correct polarities (S, T).
Press plug firmly. Click Rechargeable Ni-MH ONLY
Hooks Use only the supplied telephone line cord. To telephone line DSL/ADSL filter* (Not supplied) Click

(220-240 V AC, 50/60 Hz)

L When the language selection is displayed, see page 12.

Battery charge

Charge for about 7 hours. L When the batteries are fully charged, the charge indicator goes off.

Correct

Base unit
Confirm Charging is displayed. Charge indicator
*For DSL/ADSL service users Charger (KX-TG6412/KX-TG6413)
Hooks (220-240 V AC, 50/60 Hz)

Battery installation

L USE ONLY Ni-MH batteries AAA (R03) size.
Base unit Charger*1 *1 KX-TG6412/KX-TG6413
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Note when setting up

Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. L Wipe the battery ends (S, T) with a dry cloth. L Avoid touching the battery ends (S, T) or the unit contacts. Note for battery charge L It is normal for the handset to feel warm during charging. L Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level Icon & ( ) 0)4 Battery level High Medium Low Needs charging.
Panasonic Ni-MH battery performance (supplied batteries) Operation In continuous use Not in use (standby) Operating time 18 hours max. 170 hours max.
Note: L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.
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K Charge contacts

Controls

Handset

G B C D H I
Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key/? (Volume) key By pressing this key ({^} or {V}) repeatedly, you can: scroll through (up or down) various lists or items adjust the receiver or speaker volume (up or down) while talking move the cursor (left or right) to edit number or name
KX-TG6411/KX-TG6412/ KX-TG6413
A Charge indicator Ringer indicator B Speaker C {C} (Talk) D {s} (Speakerphone) E Dial keypad F Receiver G Display H {ih} (Off/Power) I {R/E} R: Recall/Flash E: Alarm shortcut key J Microphone A {x} (Locator) B Charge contacts
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KX-TG6421 Item Meaning When displayed next to the battery icon: Answering system is on.*3 (page 27) When displayed with a number: New messages have been recorded.*3 (page 29) Answering system answers calls with a greeting message and caller messages are not recorded.*3 (Callers recording time, page 32) Battery level Alarm is on. (page 21) Privacy mode is on. (page 20) Ringer volume is off. (page 20) Blocked call*2, *3 (page 22, 25) New voice mail message received.*4 (page 33) L Someone is using the line.*1 L Answering system is being used by the base unit.*3 *1 *2 *3 *4 KX-TG6412/KX-TG6413 Caller ID subscribers only KX-TG6421 Voice mail subscribers only

C DEF G H

Charge contacts Speaker {4} (Erase) {} (Stop) {^}/{V} (Volume up/down) {7}/{8} (Repeat/Skip) F {6} (Play) Message indicator G {x} (Locator) H {s} (Answer on) Answer on indicator A B C D E

& E : ~ 7 #

Display
Handset display items Item w Meaning Within range of a base unit L When flashing: Handset is searching for base unit. (page 41) Paging, intercom mode.*1 Handset is on an outside call. Missed call*2 (page 25)
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Soft key icons Icon U 8 M j n ~ Action Returns to the previous screen. Displays the menu. Accepts the current selection. Displays a previously dialled phone number. Opens the phonebook. Stores phone numbers in the call barred list.*1 (page 22) Displays the character entry mode for phonebook search. (page 17) Turns the key lock feature off. (page 16) Selects a character entry mode. Stops recording or playback.*1 Inserts a dialling pause. Erases the selected item. Allows you to make an intercom call.*2 Switches the screen. (page 25) Erases a number/character. Puts the call on mute.

Turning the power on/off

Power on Press {ih} for about 1 second. Power off Press {ih} for about 2 seconds.

Initial settings

Symbol meaning: Example: {V}/{^}: Off Press {V} or {^} to select the words in quotations.

& / O l W ^ 1

Display language
Important: L When the language selection is displayed after installing the batteries for the first time, perform step 5. You can select English, . , or
8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Display Setup i M {V}/{^}: Language i M {V}/{^}: Select your desired language. i M i {ih}
*1 KX-TG6421 *2 KX-TG6412/KX-TG6413
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If you select a language you cannot read Example: 15:30 {1}{5} {3}{0}
{ih} i 8 Proceed with the operation for your model. KX-TG6411/KX-TG6412/ KX-TG6413 {^} 3 times i M KX-TG6421 {^} 4 times i M {V} 2 times i M 2 times i {V}/{^}: Select your desired language. i M i {ih}

M i {ih}

Note: L When you select Arabic as the display language, enter the current year, month, and date. L To correct a digit, press {^} or {V} to move the cursor to the digit, then make the correction. L The date and time may be incorrect after a power failure. In this case, set the date and time again.

Dialling mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service.

phonebook is displayed and logged in the caller list.

Caller list

Important: L Only 1 person can access the caller list at a time. (KX-TG6412/ KX-TG6413) L Make sure the units date and time setting is correct (page 13).

Caller ID features

When an outside call is being received, the callers phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed: Out of Area: The caller dials from an area which does not provide a Caller ID service. Private Caller: The caller requests not to send caller information. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call and y is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 25), y disappears from the display. When you receive another new call, y is displayed again. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the
Viewing the caller list and calling back (middle soft key) 2 {V}/{^}: Caller List i M 3 Press {V} to search from the most
recent call, or press {^} to search from the oldest call. L If the other partys name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly.
To call back, press {C}. To exit, press {ih}.
Note: L If the item has already been viewed or answered: Q is displayed. (KX-TG6411/ KX-TG6421) Q is displayed, even if the item was viewed or answered using another handset. (KX-TG6412/ KX-TG6413) L To erase the item, press W. i {V}/{^}: Yes i M L If the call matches an entry in the call barred list, the number is logged with 7 (page 22). (KX-TG6421)
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L If you do not want to dial the area codes when making calls from the caller list, you can store the area codes which you want the unit to delete automatically (page 21).
To store the name, continue from step 3, Adding entries, page 17.
Editing a callers phone number before calling back (middle soft key) 2 {V}/{^}: Caller List i M 3 {V}/{^}: Select the desired entry.
L If the other partys name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly.

8 i {V}/{^}: Edit & Call iM Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete. {C}
Erasing caller information (middle soft key) 2 {V}/{^}: Caller List i M 3 {V}/{^}: Select the desired entry.
{V}/{^}: Select Erase or Erase All. i M {V}/{^}: Yes i M i {ih}
Storing caller information to the phonebook (middle soft key) 2 {V}/{^}: Caller List i M 3 {V}/{^}: Select the desired entry.
{V}/{^}: Add Phonebook i M
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Answering system

Available for: KX-TG6421 The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting Only as the recording time setting (page 32). Important: L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 13). L Answering system announcements are in English only.
announced to callers even though their messages are not recorded.
Turning the answering system on/off
The answering system is preset to on. Base unit Press {s} to turn on/off the answering system. L When the answering system is turned on, the answer on indicator lights up. Handset
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Select Answer On or Answer Off. i M i {ih}

Memory capacity

The total recording capacity (including your greeting message) is about 20 minutes. A maximum of 64 messages can be recorded. Note: L If message memory becomes full: Messages Full is shown on the handset display. The answer on indicator on the base unit flashes rapidly when the answering system is turned on. L When the message memory becomes full: If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still
Note: L When the answering system is turned on, D is displayed next to the battery icon.

Call screening

While a caller is leaving a message, you can listen to the call through the handsets speaker. To adjust the speaker volume, press {^} or {V} repeatedly. You can answer the call by pressing {C} on the handset. The default setting is On.
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Call Screening i M
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{V}/{^}: Select the desired setting. i M i {ih}
recorded greeting message asking callers to call again. Erasing your greeting message (Resetting to a pre-recorded greeting message) If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message.

{1} {2} {3} {4} {5} {6} {7}{6}
*1 If pressed within the first 5 seconds of a message, the previous message is played.

Erasing all messages

Press {4} 2 times while the unit is not in use.
Listening to messages using the handset
When new messages have been recorded, u is displayed on the handset with the total number of new messages.
{8} {9} or O {0} {*}{4}*2 {*}{5} {*}{6}
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Select Play New Msg. or Play All Msg. i M When finished, press {ih}.
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*1 If pressed within the first 5 seconds of a message, the previous message is played. *2 You can also erase as follows: W i {V}/{^}: Yes i M *3 Unit resets to a pre-recorded greeting message.

Remote access code

A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorised parties from listening to your messages remotely. Important: L In order to operate the answering system remotely, you must first set a remote access code.
Calling back (Caller ID subscribers only)
If caller information is received for the call, you can call the caller back while listening to a message.
8 (middle soft key) {V}/{^}: Answer System i M {V}/{^}: Settings i M {V}/{^}: Remote Code i M To turn on remote operation, enter the desired 3-digit remote access code. L To turn off remote operation, press {*}. M i {ih}
Press 8 during playback. {V}/{^}: Call Back i M
Editing the number before calling back
Press 8 during playback. {V}/{^}: Edit & Call i M Edit the number. i {C}
Erasing all messages (middle soft key) 2 {V}/{^}: Answer System i
Using the answering system remotely 1 Dial your phone number from a

touch-tone phone.

{V}/{^}: Erase All Msg. i M {V}/{^}: Yes i M i {ih}
After the greeting message starts, enter your remote access code. L The unit announces the number of new messages. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 31). When finished, hang up.

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Intercom

Available for: KX-TG6412/KX-TG6413 Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones. To answer the call, press {ih}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute.
Transferring calls, conference calls
Available for: KX-TG6412/KX-TG6413 Outside calls can be transferred between 2 handsets.
During an outside call, press 4 to put the call on hold. L k flashes to indicate the outside call is on hold. Enter the desired handset number you want to transfer to. Wait for the paged party to answer. L If the paged party does not answer, press 4 to return to the outside call. To transfer the call: Press {ih}. L The outside call is routed to the handset. To establish a conference call: Press {3}. L To leave the conference, press {ih}. The other parties can continue the conversation.
Making an intercom call (middle soft key) i To page a specific handset, enter the
handset number. L To stop paging, press {ih}.
When you finish talking, press {ih}.
Answering an intercom call 1 Press {C} to answer the page. 2 When you finish talking, press

Handset locator

You can locate a misplaced handset by pressing {x} on the base unit. L All registered handset(s) beep(s) for 1 minute. To stop paging, press it again or {ih} on the handset.
Transferring a call without speaking to the other handset user
Perform step 1 and 2, Transferring calls, conference calls, page 34. {ih} L The outside call rings at the other handset.
Note: L If the other handset user does not answer the call within 1 minute, the call rings at your handset again.
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Answering a transferred call Press {C} to answer the page. Note: L After the paging party disconnects, you can talk to the outside caller.
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Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 36). Press {^} or {V} to move the cursor left or right. Press dial keys to enter characters and numbers. Press ^ to erase the character or number highlighted by the cursor. Press and hold ^ to erase all characters or numbers. Press {*} to switch between uppercase and lowercase. If you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space. When entering another character located on the same dial key, operation will differ depending on the display language you select. English Press {V} to move the cursor to the next space, then press the appropriate dial key. Arabic/Persian Press {^} to move the cursor to the next space, then press the appropriate dial key.

Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Arabic/Persian ( ) and Extended (G). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly. When the unit displays the character entry screen: / (right soft key) i {V}/{^}: Select a character entry mode. i M Note: L When you select Arabic or Persian as the display language, numbers in the character table are displayed in Arabic or Persian. Alphabet character table (ABC)
Numeric entry table (0-9)
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Arabic character table ( ) L When you select Arabic as the display language, Arabic character table is available.
Persian character table ( ) L When you select Persian as the display language, Persian character table is available.
Extended character table (N)
L The following are used for both uppercase and lowercase:
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Error messages

If the unit detects a problem, one of the following messages is shown on the display. Display message Check Phone Line Cause/solution L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8). L Recording was too short. Try again. L Phonebook copy failed (page 18). Confirm the other handset (the receiver) is in standby mode and try again. L The receivers phonebook memory is full. Erase the unnecessary phonebook entries from the other handset (the receiver) and try again. L The phonebook memory is full. Erase unnecessary entries (page 17). L Message memory is full. Erase unnecessary messages (page 29).*1 L The call barred list memory is full. Erase unnecessary entries (page 22).*1 L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handsets registration may have been cancelled. Re-register the handset (page 23). L A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH battery noted on page 4, 6. L You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

Error*1 Failed*2

Incomplete*2

Memory Full

No link. Reconnect AC adaptor.
Use rechargeable battery. You must first subscribe to Caller ID.
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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base units AC adaptor and turn off the handset, then reconnect the base units AC adaptor and turn on the handset. General use Problem The handset does not automatically turn on after installing/replacing batteries. The unit does not work. Cause/solution L The battery is empty or too weak to turn on the power. Place the handset on the base unit or charger, and let it charge. L Make sure the batteries are installed correctly (page 8). L Fully charge the batteries (page 8). L Check the connections (page 8). L Unplug the base units AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again. L The handset has not been registered to the base unit. Register the handset (page 23). L Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. L The base units AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.
I cannot hear a dial tone.
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Problem I do not know how to erase y (Missed call) from the display. Cause/solution L There are unviewed missed calls remaining. View them and erase y in the following way.
8 (middle soft key) {V}/{^}: Caller List i M Press {V} to search from the most recent call, or press {^} to search from the oldest call.
Programmable settings Problem I have changed the display language to a language I cannot read. While programming, the handset starts to ring. While programming, the display returns to standby mode. I cannot register a handset to a base unit. Cause/solution L Change the display language (page 13).
L A call is being received. Answer the call and start again after hanging up. L A call matching an entry in the call barred list is being received.*1 Wait and try again later. L You entered the wrong PIN. If you forget your PIN, contact your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances.

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Model No.

Quick Guide

Connections

Base unit
KX-TG6411E/KX-TG6412E KX-TG6413E KX-TG6421E/KX-TG6422E KX-TG6423E/KX-TG6424E

Correct

Click Use only the supplied telephone line cord. DSL/ADSL filter* (Not supplied) To telephone line Hooks Press plug firmly. Base unit

(220-240 V AC, 50 Hz)

Use only the supplied Panasonic AC adaptor.
*For DSL/ADSL service users Important: L If you use a telephone line cord which is not supplied, the unit may not work properly.

Charger

Press plug firmly.
Hooks (220-240 V AC, 50 Hz) Use only the supplied Panasonic AC adaptor.

PNQW1499ZA

DC1208DG0
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Battery installation/Battery charge
Charge for about 7 hours.
Confirm Charging is displayed. Rechargeable Ni-MH ONLY
Note: L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L When the language selection is displayed after installing the batteries for the first time, you can select your desired language. {V}/{^}: Select your desired language. i M i {ih}

Operating tips

Navigator key/? (Volume) key
By pressing this key ({^} or {V}) repeatedly, you can: scroll through (up or down) various lists or items adjust the receiver or speaker volume (up or down) while talking move the cursor (left or right) to edit number or name

Volume up {^}

{V} Volume down

Soft keys

The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
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Date and time (Handset)

8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Time Settings i M {V}/{^}: Set Date/Time i M Enter the current date, month, and year. i M Enter the current hour and minute. M i {ih}

Basic operations

Making/Answering calls (Handset) Making calls Answering calls To hang up To adjust the receiver/ speaker volume Making a call using the redial list Handset ringer volume Dial the phone number. i {C}/{s} {C}/{s} {ih} Press {^} or {V} repeatedly while talking. j (right soft key) i {V}/{^}: Select the desired phone number. i {C}
8 (middle soft key) {V}/{^}: Handset Setup i M {V}/{^}: Ringer Setup i M {V}/{^}: Ringer Volume i M {V}/{^}: Select the desired volume. i M i {ih}
Phonebook (Handset) Adding entries
1 n (left soft key) i {V}/{^}: New Entry i M 3 Enter the partys name (16 characters max.). i
M L You can change the character entry mode by pressing /. L To enter a name, see the character table in the operating instructions.
4 Enter the partys phone number (24 digits max.).

i M 2 times i {ih}

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Phonebook (Handset) Making calls
1 n (left soft key) 2 {V}/{^}: Select the desired entry.
L You can scroll through the phonebook entry by pressing and holding {V} or {^}.
Answering system (Base unit): KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424 Answering on/off Listening to messages Press {s} to turn on/off the answering system. {6}
Frequently asked questions
Question Why is w flashing? Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L The handset is not registered to the base unit. Register it (page 6). L Make sure the batteries are installed correctly. L Fully charge the batteries. L Clean the charge contacts and charge again. L When you are using fully-charged Ni-MH batteries (supplied batteries); In continuous use: 18 hours max. Not in use (standby): 170 hours max. L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).
What should I do when the handset does not turn on? How long is the battery operating time?
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Question Can I keep the handset on the base unit or charger when I am not using it? When should I replace the batteries? What is a PIN? Cause/solution L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L If the batteries are fully charged until & is displayed, but ) is displayed after a few calls, replace the batteries with new ones. L The PIN is a 4-digit number that must be entered in order to change certain base unit settings. The default PIN is 0000. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L The message You must first subscribe to Caller ID. will be displayed until you receive caller information after subscribing to a Caller ID service. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.

What should I do to display caller information?
What should I do when noise is heard, sound cuts in and out?
What should I do when the operating time seems to be shorter even after I fully charged the batteries? What do I need to do to erase y (Missed call) from the display?
L There are unviewed missed calls remaining. View them and erase y in the following way.
(middle soft key) 2 {V}/{^}: Caller List i M 3 Press {V} to search from the most recent call, or
press {^} to search from the oldest call.
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Registering a handset to the base unit
The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset
(middle soft key) 2 {V}/{^}: Handset Setup i M 3 {V}/{^}: Register H.set i M
Base unit Proceed with the operation for your model. N KX-TG6411/KX-TG6412/KX-TG6413 Press and hold {x} for about 5 seconds. (No registration tone)
N KX-TG6421/KX-TG6422/KX-TG6423/ KX-TG6424 Press and hold {x} for about 5 seconds, until the registration tone sounds. L The next step must be completed within 90 seconds.
Handset Wait until Base PIN is displayed. i Enter the base unit PIN (default: 0000). i M L When the handset has been registered successfully, w stops flashing.
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Optional service (Caller ID)
If you subscribe to a Caller ID service,

012345

caller information will be displayed when a call is received, or when viewing missed calls.
Sales and support information
Customer Care Centre L For customers within the U.K.: 3898 L For customers within the Republic of Ireland: L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd. L It couldnt be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

Customer Care Helpline Tel. No.: U.K. 3898 / R.O.I. 01289 8333
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IMPORTANT

If you have any problems operating this product, please try the following:
1 Reconnect AC adaptor. 2 Use supplied telephone line cord. 3 Use rechargeable Ni-MH batteries.
(Alkaline batteries CANNOT be used.)
Refer to Troubleshooting in Operating Instructions and FAQs in this Quick Guide.
If you still have any problems, please call the Panasonic DECT Helpline
3898 (U.K.) (Rep of Ireland)
Lost Operating Instructions? Download at www.panasonic.co.uk.